Job Results
Transportation & Logistics
Posted 3 weeks
Production Planner
FLUIDRA - Jacksonville, FL
Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Apply now Apply Now Start applying with LinkedIn Start Please wait... Production Planner Job Location: Jacksonville Posting Start Date: 8/18/26 Fluidra’s looking for a Production Planner to join our team in Jacksonville, FL. WHAT YOU WILL CONTRIBUTE The Production Planner owns the finite production schedule and materials plan to achieve on-time delivery (OTD), optimal capacity utilization, and minimal expedite activity. This role converts demand (orders, forecasts, and opportunities) into an executable plan, orchestrates cross-functional handoffs, and proactively communicates risks and recovery plans. The Production Planner is the primary owner for scheduling and inventory shortage identification and supports Customer Service with status updates and Operations with execution. Additionally, you will: Production Planning Scheduling Build and maintain the production schedule across multiple production departments by aligning load with capacity and labor constraints. Convert sales orders, forecasts, and backlog into executable work orders or jobs with realistic start/finish dates; sequence jobs to meet promised dates and minimize changeovers. Balance short-term expedites with long-term stability; run what-if scenarios for demand/supply changes. Date Promising & Order Status Publish realistic promise dates and reschedules based on capacity and constraints; provide timely updates to Customer Service for customer communication. Flag risks proactively (stockout constraints and/or machine(s) down) Strong cross-functional communication; capable of translating constraints into clear customer-facing updates via Customer Service Shop Floor Execution Support Release and maintain a clean queue of work orders; monitor WIP aging and bottlenecks; trigger de-expedites when appropriate. Partner with Operations Supervisors to level-load shifts/cells and realign schedules after unplanned events. Data, Systems & Governance Maintain accurate scheduling data in ERP/MRP (dates, priorities, statuses); drive discipline in work order start/complete transactions and close-out. Support document accuracy by ensuring planning fields reflect the latest MOS/Router and BOM revisions (owned by Process Engineering; Operations final WHAT WE SEEK 2+ years of experience in production planning, scheduling, manufacturing operations, supply chain, or related manufacturing environment preferred. Experience required to use ERP/MRP systems in a manufacturing environment. Proficiency in Microsoft Excel and other Microsoft Office applications required. Experience working in a fast-paced manufacturing environment with multiple production lines or departments preferred. APICS/CPIM certification or related supply chain/planning certification is a plus. Strong understanding of production scheduling, capacity planning, inventory control, and material flow. Ability to analyze data and make decisions in a fast-paced environment with changing priorities. Strong organizational skills with attention to detail and accuracy. Effective verbal and written communication skills across all levels of the organization. Ability to manage multiple priorities while maintaining schedule stability and customer commitments. Strong problem-solving and critical-thinking skills. Ability to work cross-functionally with Operations, Purchasing, Inventory, Engineering, and Customer Service teams. Understanding of FIFO principles, OTIF/OTD metrics, and manufacturing workflows. Ability to identify risks proactively and escalate issues appropriately. EDUCATION High school diploma or GED required; Associate’s or Bachelor’s degree in Supply Chain, Operations Management, Business, Engineering, or related field preferred. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Employees work under typical office and manufacturing floor conditions. Regular exposure to production floor conditions including noise, moving machinery, forklifts, and varying temperatures. Must follow all company safety policies and wear required personal protective equipment (PPE) when entering production areas. Fast-paced environment requiring frequent interaction with multiple departments and shifting production priorities. WHAT WE OFFER An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes: 3 weeks of paid vacation 11 paid Holidays Full range of health benefits including medical, dental & vision, short & long-term disability 401(K) matching (100% of first 3% contributed, 50% of the next 2%) Health and wellness programs / gym reimbursement Educational assistance up to $7,000 per year Company sponsored FUN events! Generous product discounts WHO WE ARE Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands : Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover ‐ Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things. Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation. Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic. #FluidraNA #ZR #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Apply now Apply Now Start applying with LinkedIn Start Please wait...
Posted 3 weeks
Material Planner
Stellar Energy - Jacksonville, FL 32218
Material Planner Position Type: Full-time, Exempt, Salary Reports to: Material Planning Manager Supervisory Responsibility: None Location: Jacksonville, FL Company Summary Stellar Energy is a trusted provider of turnkey liquid-to-chip cooling solutions for the world’s leading data center and industrial manufacturing customers. As computing demand and industrial processes continue to grow, modern facilities require cooling infrastructure that can scale quickly, efficiently, and reliably. Our modular approach enables high-volume production while maintaining the flexibility to customize each solution. From Central Utility Plants to Coolant Distribution Units, Stellar Energy delivers scalable cooling infrastructure designed to support the rapid expansion of data centers and mission-critical industrial operations. Backed by deep engineering expertise and large-scale manufacturing capability, Stellar Energy helps customers deploy critical infrastructure faster and with confidence. Summary Objective We are seeking a detail-oriented and proactive Material Planner to manage the timely and efficient procurement, scheduling, and availability of materials necessary for production. This role is critical in ensuring seamless operations, minimizing inventory costs, and preventing supply chain disruptions. The Material Planner will work closely with internal departments, suppliers, purchasing teams, warehouse staff, and production planners to maintain optimal inventory levels while meeting customer demand and production schedules. Essential Functions General and initial training review of material parts requirements needed to maintain consistency and overall unison in part setup. Assist in development of part requirements for cataloging materials based on category for BOM input and future state projects. Create process maps for supply chain counterparts for material flow process on vendor parts, current inventory. Conduct a comprehensive assessment of the material flow chart to align with inter-company customer needs. Utilize JD Edwards (JDE) Inventory Module to set up and manage parts and materials, ensuring accurate data entry and system integrity. Maintain and update the material master database to support efficient inventory tracking, procurement, and reporting. Develop essential inputs to effectively manage the inventory database, including consumption reports, lead time analyses, and business development metrics. Facilitate the transition and support for the JDE inventory module. Review and create OneView reporting procedures to capture JDE reporting modules for vendor KPI’s. On-time delivery, inventory turnover Basic navigation and functions within inventory and material modules. Understanding inventory classifications for material breakdown within MRP. Safety stock calculations and reorder point management. Managing inventory turnover and avoiding overstock/stockouts. Overview of RFID/RF Smart technology and its application in inventory tracking. Best practices for integrating technology with manual processes. Monitor inventory levels, analyze demand forecasts, and adjust material requirements as needed. Track and report on supplier performance, inventory transactions, and material flow using ERP/MRP systems. Drive continuous improvement initiatives to enhance inventory accuracy, reduce waste, and optimize planning processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Hands-on experience with JD Edwards (JDE) Inventory Module for part setup and material management. Strong analytical skills, attention to detail, and a solid understanding of supply chain principles are essential. Experience with ERP/MRP systems, inventory management, and production planning is highly preferred. The ability to problem-solve, work cross-functionally, and adapt to dynamic manufacturing or distribution environments will be key to success in this role. ERP/MRP Expertise: Strong proficiency in JD Edwards (JDE) Inventory Module and other ERP/MRP systems for inventory and material planning. Data Analysis & Forecasting: Ability to analyze demand trends, adjust planning strategies, and generate reports to support decision-making. Inventory Optimization: Skilled in maintaining optimal stock levels, reducing excess inventory, and preventing shortages. Supply Chain Coordination: Proven ability to work with suppliers, logistics, and production teams to ensure timely material availability. Problem-Solving & Decision-Making: Strong critical-thinking skills to identify supply chain risks and develop effective solutions. Communication & Collaboration: Excellent verbal and written communication skills to work across departments and with external partners. Process Improvement: Experience implementing best practices and continuous improvement initiatives in inventory management and material planning. Attention to Detail: Highly organized with a strong ability to manage complex data, material records, and supplier documentation. Time Management: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment. Supervisory Responsibility This position does not have supervisory responsibilities. Work Location This position will work out of our facilities in Jacksonville, FL . This position is not approved for telecommuting or working remotely. Work Environment Most work is performed in an office environment. Regular trips to SEA Fabrication Shop for observation and research are required. Physical Demands While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Travel Anticipated up to 15% travel for this position. Some occasional local day travel may also be necessary. Occasional travel to customer job sites and conferences may be required. Required Education and Experience. Bachelor’s degree in supply chain management, Business, or a related field. Intermediate to Advanced in Microsoft Office and Excel Skills 3-4 years related experience preferred Excellent communication skills, both oral and written. Preferred Education and Experience Proven experience in material planning, supply chain analytics, and inventory management within a manufacturing environment. Advanced Microsoft Excel Skills – Experienced in data analysis, pivot tables, VLOOKUP, and conditional formatting. JD Edwards (JDE) experience is a major key experience for this position. Strong analytical skills with the ability to forecast demand and optimize inventory levels. Work Authorization Must be authorized to work in the USA. Benefits Summary We offer a competitive benefits package designed to support your health, financial well-being, and work-life balance: Medical, dental, and vision insurance (multiple plan options; preventive care covered at 100% in-network) Health Savings Account (HSA) with company contributions 401(k) with company match (100% match up to 3% + 50% match up to 6%) Company-paid life insurance and AD&D coverage Short-term and long-term disability coverage options Supplemental benefits including accident, critical illness, and hospital coverage Wellness programs, including incentives up to $300 annually and a no-cost weight management program Virtual healthcare options, including $0 virtual visits in many cases Additional voluntary benefits including legal services and pet insurance Competitive PTO plan for exempt and non-exempt employees Stellar Energy Americas Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Stellar Energy Americas Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Posted 3 weeks
Elite Truck Driver / Traveling Driver – Class A – Penske Logistics
Penske Truck Leasing - Jacksonville, FL 32219
Elite Truck Driver / Traveling Driver – Class A - Penske Logistics Go where you’re needed most—and get paid to do it. This isn’t a typical CDL‑A role. It’s designed for experienced, reliable drivers who want variety, flexibility, and the chance to make an impact. As part of Penske’s Elite Driver team, you’ll travel to support critical operations, help launch new business, and step in where strong drivers are needed most. If you’re adaptable, dependable, and take pride in getting the job done right, this is a unique opportunity to stand out. Qualified candidates will hold a current CDL-A, have at least 2 years of documented tractor trailer experience in the last 5 years, and no more than 2 moving violations in the last 3 years This role offers true flexibility—assignments are at least three weeks, with the option to extend and continue traveling as long as it works for you. Preferred candidates will have hazmat and doubles endorsements. Compensation and Benefits $2350/week per travel week Includes a per diem of $350 per week Compensated during home week Consistent, premium pay for flexible, high-impact work Option for one full week off every month Paid vacation and holidays Medical, dental, and vision coverage Retirement plans with company contributions Short- and long-term disability; life and AD&D insurance Company-provided uniforms and safety footwear Driver referral bonus up to $5000 Safety recognition programs 24/7 driver/roadside assistance provided What You’ll Do Travel regionally and nationally to support Penske operations Represent Penske as a trusted, elite professional driver Help launch new business and support key strategic customers Perform multi-stop deliveries in a variety of environments Job assignments can range from high touch to no touch. Training is provided for specialized equipment. Use scanners and onboard technology to ensure accurate deliveries Drive safe, in well maintained vehicles with best-in-class specs for comfort and safety – including inward and outward facing in-cab cameras for safety and protection What Makes This Role Different You’re not assigned to just one route—you’re part of a national response team. You’ll be deployed to Penske locations across the country to: Support operations during special projects Help stabilize and improve performance Assist with new account startups For every 3 travel weeks worked, drivers are provided an option for a home week or another travel week. Dispatch times and routes vary based on assignment Why Drivers Choose This Role Strong, consistent weekly pay Be part of a select, high-performing driver team Make a real impact across the business Variety—no two assignments are the same Opportunity to travel and support different locations Flexibility in earning potential Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits/ Why Penske? Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we’re proud to haul freight for some of the world’s leading brands. (Yes, we’re more than just the yellow trucks.) But it’s more than that. It’s about incredible customer service and building relationships with your accounts. When you drive for Penske, you’re representing Penske, but you’re also representing your clients. In fact, you’ll probably be driving their branded trucks and wearing their uniform. You’ll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city. Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday. Are you ready to take it to the next level? Come drive for Penske. Qualifications: • Valid Class A CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence • Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required • 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years • 3 years DMV/MVR record with two or fewer moving violations or accidents • Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines • Regular, predictable, full attendance is an essential function of the job • In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency • Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. • The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Driver Job Family: Drivers Address: 5560 Imeson Rd Primary Location: US-FL-Jacksonville Employer: Penske Logistics LLC Req ID: 2609814
Posted 3 weeks
Production Manager
Kraft Heinz - Jacksonville, FL
The Production Manager owns the operations function tasks including planning, organizing, directing and controlling the operation activities. The incumbent will ensure all food preparation and packaging is compliant to the guidelines of Good Manufacturing Practices and Food Safety regulations. They will also oversee and monitor the performance of the Plant Operations as it relates to quality, safety, productivity, cost control, service to sales, employee training and leadership development. Job Description Participate in the QRMP audit and assist in the development of procedures and corrective actions Oversee and lead the implementation of the QRMP (Quality Risk Management Process) system and operational standards as outlined in the plant accountability list Drive KHMS across the operation by monitoring performance, identifying gaps, and leading actions that improve safety, quality, delivery, and cost results. Adhere to Kraft Heinz quality standards to ensure product quality and Food Safety by following Good Manufacturing Practices (GMP’s), standard operating procedures (SOP’s) and Kraft Heinz specifications Prepare departmental costs and variances with regard to productivity, short and long-range planning, labor scheduling, product scheduling, raw materials, packaging supplies, product weights, sanitation and housekeeping Organize and facilitate production line activities to ensure conformance to establish requirements regarding quality, safety, employee- relations, productivity and cost scheduled volume outputs Work with Product Development, Suppliers, Engineering, Quality, and Factory Employees in finding innovative ways to improve the Quality and productivity of our Products. Support Employee involvement in Safety, Analytical Problem Solving, Project Planning, Vendor and Customer Relations, fostering a Team atmosphere. Monitor and update all area practices and policies for compliance. Work with Product Supply Group in weekly scheduling of the Packaging and Processing Area to optimize productivity. Prepare, distribute, and follow-up with regard to all established records, reports and/or forms Ensure strong, effective communication across functions and with employees, vendors and government regulators Monitor productivity data and help develop corrective action plans necessary to achieve annual productivity improvements Implement safety measures for accident prevention through monthly departmental safety meetings and working with salaried Supervisors to ensure hourly employee compliance Report on quality defect issues and help determine necessary corrective actions to eliminate repetitive failures Embrace the KHGPS principles necessary to accomplish these objectives and support the change management techniques to develop the culture of continuous improvement and engagement. Assist with the supervision of the Production staff including but not limited to performance management and employee development, etc. Familiar with maintenance strategies and OEE improvement process Qualifications Bachelor's degree in business, Food Technology, or related degree is strongly preferred 5 years of experience in a manufacturing environment is required 5 years of progressive leadership experience in a manufacturing environment is required Lean Six Sigma Experience preferred #INDMFGS Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values. New Hire Base Salary Range: $120,800.00 - $151,000.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) HPC - Jacksonville Factory Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [email protected] for assistance.
Posted 3 weeks
LOGISTICS MANAGEMENT SPECIALST
NAVAIR - Jacksonville, FL
Position Description You will serve as a Logistics Management Specialist in the FRCSE of FLTREADCEN SOUTHEAST. Position Duties/Responsibilities You will develop and coordinate Integrated Logistics Support (ILS) documentation, ensuring proper preparation, development and application of Naval Air Systems Command and higher authority policies and procedures. You will coordinate logistics support for all active configurations of assigned systems, utilizing appropriate software models, tools and techniques to assist in optimizing life cycle logistics costs and to achieve cost-wise readiness improvements. You will develop appropriate budget allocation and execution plans to meet program ILS requirements Minimum Salary 106437 Maximum Salary 138370 Position Open Date08/18/2026 Position Close Date08/24/2026
Posted 3 weeks
Project Manager – Heavy Haul Transportation
Momentum Transportation USA, Inc. - Jacksonville, FL 32256
Job Summary: The Heavy Haul Project Manager is responsible for providing direct daily oversite of heavy haul projects, overseeing all assigned projects in real time to ensure all loads are on schedule. Works with operations to ensure safe on time performance and call out any exceptions. with supervisors of supporting departments to ensure customer satisfaction of current and future transportation needs. This position directly reports to the Director of Heavy Haul. Experience Requirements: Minimum 2 years Project Management experience or Minimum 2 years Transportation Management. Essential Duties and Responsibilities: Review the scope of the project to determine necessary capacity requirements to meet the customer’s needs. Work with internal and external customers to meet customer demands. Provides a hands-on approach in the day-to-day management of the heavy haul operations team. Supervises and monitors employee work assignments, workflow, work standards, accuracy, and productivity. Complete accurate dispatching of trucks to ensure that the flow of product in and out meets customer demands. Create project ship plans. Negotiate with transportation providers to obtain the best rates and service. Monitor shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment (Track & Trace). Maintaining relationships established with carriers to ensure capacity and monitor service standards. Communicating effectively with carriers and team members. Update and maintain transportation management and operation systems. Prioritizes tasks and workload to focus on issues that directly impact quality and service performance. Provide complex problem resolution and swiftly implement the appropriate solutions. Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments. Participates in video and conference calls. Maintains regular, timely, and consistent attendance at work. Perform other duties as assigned. Knowledge/Skills/Abilities: Strong customer service (from a logistics background involving phone experience, pricing, and quotes) Knowledge of DOT regulations Knowledge of multi-state geography AS400, Monday Software, Fleetup experience Proficient with computer and Microsoft Office applications Excellent data entry/keyboard skills Strong interpersonal skills to effectively interact with internal and external customers. Excellent problem-solving skills with the ability to seek alternative solutions. Self-directed, displays initiative, and can work independently. Organizational and time management skills Ability to multi-task in a high-pressure environment Strong attention to detail with excellent follow-up Excellent communications skills, both written and oral A proven track record in service, attendance, and reliability Must be fluent in English. Education and Experience Requirements: High School Diploma/GED required. A BA/BS degree in Logistics or related field, or equivalent combination of education and work experience preferred.
Posted 3 weeks
Operations Customer Satisfaction Specialist
Momentum Transportation USA, Inc. - Jacksonville, FL 32256
Job Summary: The Operations Customer Satisfaction Specialist is responsible for establishing and maintaining profitable relationships with internal and external customers, carriers, and drivers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. They are also responsible for the execution of the day-to-day transportation activities for our customers. Must focus on the current needs of the customer and adapt as those requirements change. This position reports directly to the department Operations Manager. Essential Duties and Responsibilities: - Complete accurate and timely scheduling and dispatching of trucks to ensure that the flow of product in and out meets customer demands. - Monitor shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment (Track & Trace). - Negotiate with transportation providers to obtain the best rates and service. - Maintaining relationships established with carriers to ensure capacity and monitor service standards. - Communicating effectively with customers, carriers, and team members. - Update and maintain transportation management and operation systems. - tasks and workload to focus on issues that directly impact quality and service performance. - Inquiry Resolution: Answering phone calls and providing troubleshooting information about shipments. Resolving logistical Issues. - Rate Negotiation and Booking: Asks questions to confirm pick-up requirements can be met. Financials are agreed verbally over the phone and followed up with rate contract sent to carrier/ driver. - Applies accessorials as necessary. - Processes EDI as required (key account/OEM). - Adheres to company standards on customer satisfaction, accuracy, and timeliness. - Coordinate appointments with carriers, shippers, and consignees within the US, Mexico, & Canada. - Update and maintain transportation management and operation systems. - Proactively identify problems and swiftly implement the appropriate solutions. - Answer all customer inquiries in accordance with the customer satisfaction standards. - Further increases customer satisfaction and business share through proactive and regular contact. - Provide complex problem resolution and swiftly implement the appropriate solutions. - Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments. - Mandatory to work extended hours during the end of month; end of quarter; and end of year cycles, as needed to meet customer needs. - Must always demonstrate professional and respectful behavior to others. - Maintains regular, timely, and consistent attendance at work. Required Skills: - Strong customer service (preferably from a logistics background involving phone experience, pricing, quotes, conflict resolution/problem solving). - AS400 experience preferred. - Knowledge of North America geography. - Knowledge of DOT regulations - Proficient with computer and Microsoft Office applications. - Excellent data entry/keyboard skills. - Strong interpersonal skills to effectively interact with internal and external customers. - Excellent problem-solving skills with the ability to seek alternative solutions. - Ability to multi-task in a high-pressure environment - Self-directed, displays initiative and can work independently. - Organizational and time management skills. - Team player with proven ability to work under pressure. - Strong attention to detail with excellent follow-up. - Excellent communications skills, both written and oral. - Strong knowledge of customer service principles & practices. - Must be fluent in English. Education and Experience: - High School Diploma/GED required. - A BA/BS degree in Logistics or related field; or equivalent combination of education and work experience preferred. - 1-3 years of experience in a Logistics/Supply Chain/Freight Forwarding/Courier company.
Posted 3 weeks
Service Dispatch- Jacksonville, FL area
SPATCO Energy Solutions - Jacksonville, FL 32254
SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and field teams not only perform routine and heavy maintenance but they also ensure environmental compliance is met in each state. We are unique in that we provide everything a customer may need for their fueling & charging needs. In addition to construction and service, we also provide our customers with equipment, parts and expertise and the support to find the right solution to meet their needs. We are able to achieve this success due to our in-house, on the job training programs. If you want to be part of a great team with endless possibilities for growth you’ve found your next career at SPATCO. SPATCO is looking for an energetic service dispatcher to join our team. This person will be responsible for dispatching calls for service technicians in an assigned branch. In this position you will work with internal employees and in some cases customers. You will work very closely with the service manager to ensure calls are scheduled, dispatched and closed in a timely manner. This will require clear and concise writing/verbal communication with department managers, employees, and customers. Essential Functions: • Dispatch service technicians to appropriate locations according to customer requests and local branch standards • Enter service call information into computer systems • Confer with customers or supervising personnel in order to address questions, problems, and requests for service • Relay work orders, messages, and information in writing and/or verbally • Use GPS programs to monitor locations of service technicians to assist in dispatching calls • Assist in processing and billing of service invoices Experience, Competencies and Education • Previous dispatch experience preferred • Experience dealing with customers • Prior use of Microsoft office (Word, Excel, Office) • Must be dependable and detailed oriented • Strong communication: Must have the ability to listen and communicate effectively • Able to multitask and perform a variety of tasks effectively • Problem solving skills – must be able to prioritize the most important situations, evaluate and resolve issues in an efficient matter • Work under time constraints efficiently and have the ability to work well with others
Posted 3 weeks
MedTech Supply Chain Strategy & Business Excellence Analyst
DEVX - Jacksonville, FL 32256
*MedTech Supply Chain Strategy & Business Excellence Analyst – Internship* *Internship Duration:* Through December 31, 2026 *Location:* Remote – Jacksonville, FL *Industry:* Healthcare *Schedule:* Full-time, 40 hours per week About the Opportunity Johnson & Johnson MedTech, part of the Johnson & Johnson Family of Companies, is seeking a *MedTech Supply Chain Strategy & Business Excellence Analyst Intern* to support the MedTech Supply Chain (MTSC) Strategy & Business Excellence organization. This internship will provide an opportunity to work with global Supply Chain functions and support *performance management, reporting, data analytics, dashboard maintenance, and business excellence initiatives*. The intern will collaborate with cross-functional teams to improve reporting processes, support adoption of digital tools, and contribute to executive-level performance reporting. Key Responsibilities * Support and enhance the *MTSC Performance Reporting* process. * Partner with MTSC functional teams to support *change management and adoption of tools and processes*. * Explore and recommend innovative *digital tools and solutions* to improve governance, reporting, and performance management. * Track key performance indicators (KPIs) and support preparation of *MTSC Executive Metrics* and performance roll-ups. * Maintain and enhance data source files across MTSC functions to ensure data accuracy and reliability. * Support the development and maintenance of performance dashboards and reporting tools. * Analyze data and identify trends, opportunities, and areas for process improvement. * Collaborate with cross-functional stakeholders in a fast-paced, matrixed environment. Qualifications * Recent graduate with a degree in *Business, Engineering, Supply Chain, Analytics, or a related field*, and/or actively enrolled in an accredited university pursuing a Bachelor's degree. Completion of undergraduate freshman year is required. * Strong *analytical and quantitative skills*, with demonstrated experience using data analytics tools and techniques. * Technological curiosity and a proactive approach to exploring and implementing digital solutions. * Strong proficiency in *Microsoft Excel and PowerPoint*, including formulas, pivot tables, data analysis, and data visualization. * Excellent communication, presentation, collaboration, and leadership skills. * Ability to work effectively in a *matrixed environment* with changing priorities and tight deadlines. * Ability to manage multiple projects and initiatives while delivering high-quality results. * Self-starter who can work independently while contributing effectively to team objectives. * Ability to work *full-time, 40 hours per week*, and adhere to the J&J Flex Policy if applicable for non-remote assignments. * Must be legally authorized to work in the United States and *must not require sponsorship for employment visa status now or in the future*, including H-1B sponsorship. Work Location *Remote – Jacksonville, Florida* Internship Duration *Through December 31, 2026* This is an excellent opportunity for a student or recent graduate interested in *Supply Chain, Business Excellence, Data Analytics, Digital Transformation, and Performance Management* to gain hands-on experience supporting a global healthcare organization. Pay: $90,925.61 - $109,501.80 per year Work Location: Hybrid remote in Jacksonville, FL 32256
Posted 3 weeks
Operations Manager
Amazon.com - Jacksonville, FL
DESCRIPTION Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 2+ salaried employees and 70+ indirect employees - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. - Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal skills - Track record of meeting or exceeding department performance goals - A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, FL, Jacksonville - 91,000.00 - 136,500.00 USD annually