Job Results
Transportation & Logistics
Posted 2 weeks
Sr. DC Department Lead
BJ's Wholesale Club - Jacksonville, FL 32220
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. The Sr. DC Department Lead will assist the Manager/Supervisor with setting the daily plan, directing team member working assignments, and communicating job expectations. The position will also direct the training of new hires, department transfers, and temporary associates on proper work procedures and equipment operation; where applicable. The leader will also participate in facility/department audits to ensure team members are complying with safety programs and company policies. This position reports to: Department Manager/Supervisor Major Tasks, Responsibilities, and Key Accountabilities Work in tandem with the Department Manager/Supervisor to determine production goals, daily operational tasks, monitor performance, and strategically adjust team member work assignments as needed. Initiate and direct training, coach, and develop team members while holding them accountable on their job performance and productivity. This includes observing team members to ensure correct processes and policies are being followed, as demonstrated in their training. Knowledge of WMS applications or ability to learn in order to audit, research, and resolve inventory variances; as well as, respond to team members questions and issues. Positively and proactively work and communicate with your team, peers, and other levels of leadership. Willingness to participate in continued leadership development training, serve on the Safety Committee, and participate in daily business meetings with all levels of the leadership team. Be a positive example and role model for driving a Culture of Safety First. Creates a culture of accountability and ownership by holding self and team accountable to follow all policies and procedures. Have willingness to learn all areas of the distribution center and willingness to work a flexible (outside of normal shift) schedule when business needs dictate (possible early/late shifts, off shifts, other departments, etc.). Must be self-motivated and able to work independently with minimal supervision. Ability to operate forklift and other powered equipment essential to the position. Performs other duties as assigned, including working in other departments as needed. This task list is meant to describe most responsibilities of the role but is not intended to be all inclusive. Specific department or business needs may dictate the need for additional tasks or responsibilities. Qualifications At least 18 years of age High school diploma or equivalent. Environmental Job Conditions Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance. Located in an indoor environment with exposure to changing temperatures, including heat and cold, noise and dust. Perform repetitive, dexterous movements related to computer use and data entry When needed stand, sit, bend, twist, lift for up to 8 hours a day. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $24.00. We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.
Posted 2 weeks
Order Fulfillment Associate Part Time
BJ's Wholesale Club - Saint Johns, FL 32259
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. Job Summary Responsible for performing general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update merchandise locations, and operating equipment. Omni Experience Ambassador will be working within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club. Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude. Members: Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily Maintains a clean and organized environment, inside the OMNI Space Bin storage to organize members orders used based on gold standards Storage bins regularly cleaned and maintained based on safety standards Know your Business: Understand how to access and read production and/or financial performance reporting for your department See the connection between consistent execution and the positive impact it can have on the business Major Tasks, Responsibilities, and Key Accountabilities Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses handheld scanner device (RF) to verify merchandise. Moves merchandise from sales floor to staging area. Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list. Communicates with club team when merchandise needs to be replenished. Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment. Ensures all orders are picked in a timely manner to meet all productivity requirements. Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance. Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club. Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met. Securely packages the order in accordance with standard operating procedures. Ensures the SFC area is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the work area. Handles damaged goods and spoiled products in accordance with standard operating procedures. Processes returns to the club and makes determination on how to handle (via DDR or Membership desk) Maintains all club policies and procedures. Including adhering to proper dress code standards. Required to meet OMNI productivity expectations regarding service level agreements (SLA”s), performance metrics and goals. Performs other duties as assigned, including working in other departments as needed. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. Qualifications Previous order pulling experience preferred. Big box/wholesale retail experience preferred. Previous RF scanner experience preferred. Job Conditions Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping. Continuously requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Usually in a comfortable environment surrounded by moving machinery and/or loud equipment. There may be exposure to temperature extremes at time to pull refrigerated orders. There may be occasional exposure to Company-approved cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $16.25. We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.
Posted 2 weeks
Supervisor, Transportation (WMHS)
WM - Jacksonville, FL
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. Monday- Friday | 6:45 Start Time | $ 62,200 (Min Salary) I. Job Summary Oversees the transportation department of one or more locations within assigned geography; providing leader-ship within the location(s) as assigned. Acts as the liaison between customer, operations, CSRs, and the support team. II. Essential Duties and Responsibilities Maintain and manage inventory supplies to ensure that adequate inventories are always maintained Manage route scheduling to ensure all scheduled customers will be serviced by end of day. Redirect manpower and resources as required, in order to service customers on routes that may have operational difficulties (i.e., vehicle breakdown, vehicle accident, or completely full truck) Manage driver debrief process for every route. Ensure there is documentation (manifest, PDT receipt, etc) for every customer transaction. Update route comments as required Maintain a high standard of customer service as measured by key metrics (on-time, no missed stops, loyalty, etc) Manage open order report to resolve service issues Manage the SAP cancellation process for customers cancelling contracts before the stated CSA end date Develop relationships with customers and establish contacts that are comfortable providing accurate service feedback Conduct customer visits to review service Manage customer interaction records to resolve service issues Company Growth: Monitor operations and staff and recommends, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources Monitor department work productivity, reports on trends, and recommends and implements changes to continually improve work productivity. Review payroll hours to ensure overtime hours are necessary and all employees are working efficiently Manage route vehicles, containers, load bars and straps, hand-trucks, PDT’s and printers, and all other company equipment and assets. Monitor routes to improve route efficiency Team Member Development: Select, train, and develop an effective and efficient staff: Make every reasonable effort to select, train, and develop a qualified, diverse workforce Establish and communicate performance standards and objectives; conduct performance appraisals Recommend salary adjustments, promotions, transfers and dismissals Coach employees on educational and job opportunities, to enhance career development and keep them informed of current problems, changes, and new developments in the department and the company by conducting team meetings Perform “ride a-longs”, ensuring Route Drivers operate and work safely, efficiently, productively, and deliver a high level of customer service Conduct “spot checks” to re-enforce proper Route Driver behavior as well as communicate the value we bring to the customer Perform pre-employment screening activities, new Route Driver orientation, reviews of CSRs and monthly safety meetings Complete daily yard walk Compliance: Track and input DOT hours/JJ Keller. Administer Company policies and procedures, communicate to staff, interpret, as necessary, and ensure compliance and safety. Monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries. Conduct regularly scheduled safety meetings (i.e. monthly Safety, Committee, tailgate meetings). Oversee and participate in the maintenance of Driver Qualification Files, DOT Log Files and Vehicle Condition Reports for all Route Drivers and equipment. Ensure DQF, DOT Logs and VCR are accurate and complete; must maintain DOT files. Perform other duties and responsibilities, as assigned. III. Qualifications A. Required Qualifications High School Diploma or GED 3 years of previous supervisory experience in a structured environment 2 years of Transportation/Logistic experience required, demonstrating the ability to plan and supervise the work of others Driver's License B. Preferred Qualifications IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Standing Walking Sitting Lifting Pushing Pulling Crouching Reaching Handling Talking Hearing Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies. V. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.
Posted 2 weeks
Warehouse Worker
SRS Distribution - Jacksonville, FL
Position Summary The primary function of the Warehouse Worker is to be responsible for areas of warehouse maintenance, shipping/receiving, product storage, and delivery setup. Duties & Responsibilities Maintain health and safety compliance in accordance with company policy. Prepare orders by processing requests: pull accurate materials and place in appropriate area for customer pick up or delivery; load and unload trucks as necessary. Maintain inventory controls through minimizing material damage and ensuring order accuracy. Ability to organize the warehouse and manage bin locations. Establish, maintain and promote high standards of customer service. Lift up to 50 lbs., walk or stand for most of the shift, and wear protective gear and steel-toed boots. Ensure that equipment is maintained to company operating standards. Ability to operate a forklift. Basic Qualifications High school diploma preferred. 1-3 years of experience or more is preferred. Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude. Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title. Ability to self-manage, show initiative, be proactive, and drive results. Communicate professionally, both verbally and in writing to coworkers and customers. Physical Requirements Must be able to remain in a stationary position 50% of the time. Must be able to lift 50 lbs. Must wear protective gear and steel-toed boot. Will frequently move about inside the warehouse. Must be able to operate warehouse machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations. Constantly working in a warehouse environment. Required Cognitive Skills Must be able to problem solve and prioritize tasks. Must be able to manage stress depending on tasks. Must be able to multitask. Must be able to receive information. Must be able to quickly communicate solutions if problems occur. Must be able to demonstrate a high degree of sound judgement and initiative. Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance. This job description is subject to change at any time. Job Location: R.S. Elliott Specialty Supply - Jacksonville 11595 E. Davis Creek Road NE Jacksonville, FL 32256 As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement. Benefits Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Program Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays Paid Parental Leave, Adoption Assistance Program Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Mental, Physical and Emotional Well-Being Programs for Employees and Families Wellness Program and Safety Program with Bonuses for our Drivers Employee Referral Bonus Program
Posted 3 weeks
Manager, Premium Operations
Fortegra - Jacksonville, FL 32256
Responsible for ensuring established procedures and guidelines are followed, and SLA requirements are achieved within assigned business unit(s). Provides support, direction, and guidance for associates and acts on issues as they relate to skills, knowledge, training and development. Monitors and maintains the company’s guidelines for administration and quality control standards. Minimum Qualifications: Bachelor's degree or equivalent work experience. 8+ years of work experience with insurance or related financial experience. 5+ years management experience. Experience with reconciliations and receivable tracking. Experience of working with clients to provide excellent customer service to external and internal clients. Primary Job Functions: Monitor, evaluate and report status of production to ensure that unit is meeting monthly performance and financial requirements. Ensure accurate and timely processing of producer/customer payments and resolution of discrepancies. Monitor aging reports and minimize overdue receivables. Ensure compliance with internal controls, financial policies, & relevant regulations. Prepare and present receivable metrics. Ensure accurate and timely reconciliations of customer data. Monitor and evaluate workflow to analyze needs and identify problem areas. Ensure training is in place to meet requirements at all levels within the unit. Coach and develop associates to meet and/or exceed performance goals. Monitor service levels achieved, ensure records are maintained and analyzed, initiate actions, and issue reports on achievement to users, providers, and management. Review all services to ensure cost effective performance and keep abreast of the industry to ensure our services meet or exceed the competition. Evaluate associates and complete performance evaluations with recommendation for salary adjustment or disciplinary action or performance improvement plan. Interview and evaluate applicants for employment. Develop team and ensure appropriate backups exist for all job functions. Document and counsel associates regarding unacceptable behaviors or performance. Monitor the performance of all SOX processes and controls following the approval process. Maintain and update Desk Manual documentation in the approved format. Suggest changes in procedures to improve efficiency and eliminate on-going problems. Demonstrate the following attributes: Idea Generator, Thought Leader, and Problem Solver. Assist with AOP development and Budget Management. Assist in obtaining Fortegra Corporate goals around production, EBITDA and Revenue Growth. Conduct performance evaluations for direct reports; review and approve performance evaluations for indirect reports. Assist in development and implementation of new programs. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Skills & Competencies Required: Demonstrated ability to solve problems. Idea leader – formulates multiple new ideas and implements. Proven ability to exceed performance expectations and create value for consumers, customers and Fortegra. Additional Information: Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more. #LI-Onsite Job Posting Disclaimer: Fortegra has recently been made aware of unauthorized communications regarding career opportunities by individuals not associated with Fortegra or our recruitment team. Fortegra will only contact you from the Fortegra domain address (@fortegra.com). If you receive a message from someone posing as a Fortegra recruiter via text message, WhatsApp, Telegram or other messaging platform, please report it as phishing and block the sender. Fortegra is not accepting unsolicited resumes from search firms for this position. Please be aware of job fraud(s) – all correspondence emails regarding your candidacy will come from our Fortegra.com email address. Thank you. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Posted 3 weeks
Operations Manager
Solera - Jacksonville, FL 32256
Operations Manager About the Role Solera is seeking an experienced Operations Manager to lead high-volume call center operations with a strong focus on operational performance, leadership development, process improvement, client delivery, and accountability. This role is responsible for translating business priorities into daily execution, developing frontline leaders, driving continuous improvement, and ensuring service levels, quality, compliance, and client expectations are consistently achieved. The ideal candidate is a proactive leader who can identify root causes, execute improvement plans, coach leaders to measurable outcomes, and build a culture of ownership, accountability, and engagement. The successful candidate must be comfortable leading teams through operational transformation, process automation, and AI-enabled capabilities that improve performance, coaching effectiveness, quality outcomes, customer experience, and operational efficiency. What You Will Do ✔ Drive Operational Performance (20%) Lead daily execution of operational and client performance objectives. Monitor KPIs including service level, quality, productivity, attendance, customer experience, and efficiency metrics. Identify performance trends, risks, and gaps while implementing corrective actions. Partner with Workforce Management, Quality, Training, and Client Services to achieve business objectives. Hold leaders accountable for performance outcomes and execution of action plans. ✔ Lead Continuous Improvement & Innovation (20%) Drive initiatives that improve efficiency, service quality, customer experience, and operational effectiveness. Utilize root cause analysis to identify and resolve performance barriers. Lead process improvements, change management activities, and operational transformation efforts. Champion adoption of AI-enabled tools, automation, analytics, and emerging technologies that enhance operational performance and leadership effectiveness. Leverage data, AI-enabled insights, and operational expertise to anticipate challenges, identify root causes, and implement measurable solutions. ✔ Develop Leadership Talent (30%) Coach, mentor, and develop Supervisors, Team Leads, and frontline leaders. Build leadership capability in performance management, accountability, employee engagement, and operational execution. Conduct regular coaching sessions, performance reviews, and development planning activities. Foster a culture of ownership, collaboration, continuous learning, and high performance. Demonstrate business ownership by identifying root causes, presenting solutions, and driving measurable results rather than simply reporting operational challenges. Identify succession opportunities and strengthen the leadership pipeline. ✔ Manage Reporting and Insights (10%) Analyse operational data and performance trends to drive informed decision-making. Deliver clear and actionable business insights to senior leadership and clients. Utilize reporting tools and dashboards to track performance and improvement efforts. Ensure reporting accuracy, consistency, and alignment with business objectives. ✔ Ensure Compliance and Mitigate Risk (10%) Ensure compliance with company policies, client requirements, regulatory standards, and operational procedures. Partner with HR, Compliance, and Quality teams to address operational and employee-related risks. Maintain audit readiness and reinforce documentation, process, and quality standards. Proactively identify and mitigate operational risks before they impact performance. ✔ Maintain Client Relationships (10%) Support client relationships through consistent operational performance and transparent communication. Participate in client reviews, performance discussions, and escalation management activities. Ensure contractual obligations, service levels, and client expectations are consistently met. Resolve escalated operational and customer concerns with urgency and professionalism. What You Will Bring Experience 5+ years of call center, contact center, BPO, customer service, claims, or operations leadership experience. 2+ years leading supervisors, team managers, or frontline leaders. Proven success managing operational KPIs and driving performance improvement. Experience leading teams in a fast-paced, metric-driven environment. Preferred Qualifications Insurance, claims, FNOL, automotive, dealer services, or service operations experience. Experience supporting client-facing operations and business reviews. Knowledge of workforce management, quality assurance, coaching, and continuous improvement methodologies. Experience supporting AI-enabled operations, automation initiatives, digital transformation programs, or advanced analytics solutions. Demonstrated ability to lead teams through technology adoption and organizational change. Core Competencies Operational Leadership & Accountability Leadership Development & Coaching Root Cause Analysis & Problem Solving Performance Management Data Analysis & Business Insights AI & Digital Leadership Client Relationship Management Communication & Executive Presence Change Leadership Compliance & Risk Management Continuous Improvement Work Environment & Travel Ability to work effectively in a fast-paced, performance-driven environment. This role may require up to 20% travel to support client meetings, business reviews, leadership development activities, operational assessments, company meetings, and other business-related initiatives. EQUAL OPPORTUNITY EMPLOYER The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Posted 3 weeks
Pharmacy Operations Manager
Walgreens - Orange Park, FL 32003
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly Benefits Health, dental and vision* Prescription coverage Retirement Savings Plan (401(k)) Employee discount Work & life resources Career development programs *with a 30-hour work week
Posted 3 weeks
Outpatient Clinical Rehab Operations Manager
AdventHealth Sports Med & Rehab - Palm Coast, FL 32164
Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 120 Cypress Edge Dr City: Palm Coast State: Florida Postal Code: 32164 Job Description: Up to $10,000 Sign-On Bonus for Eligible Applicants Up to $3000 Relocation Bonus for Eligible Applicants Location: AdventHealth Sports Med & Rehab Palm Coast Med Plaza 120 Cypress Edge Dr Palm Coast, FL 32164 Manager will be requires travelling every other Thursday for Training and meetings: Schedule: Monday - Friday 8am - 5pm Checks in with staff routinely, facilitates individualized developmental meetings, and completes performance appraisals accurately and within established timeframes. Plans and implements employee engagement activities, provides systematic feedback, and counsels staff as needed. Maintains area-specific productivity standards and overall performance through documentation. Assists with patient care within the scope of practice when available and required. Ensures compliance with local, state, and federal regulations, and standards of accrediting bodies and payers. Acts as a liaison between stakeholders to investigate, respond, and resolve complaints. Disseminates pertinent information to appropriate staff members as observed by leadership. Monitors staff and equipment needs, revenue, expenses, and labor tracking, establishing plans for variances and monitoring results. Participates in the development of staff clinical skills and monitors customer and stakeholder satisfaction. Monitors department metrics, process improvement initiatives, both clinical and operational, documents results, creates action plans and deploys to staff. Interviews hires and orients new staff ensuring competency with area processes, equipment, safety, and operational plans. Participates in marketing the program in the hospital, community, and to medical personnel. Other duties as assigned. Knowledge, Skills, and Abilities: Commitment to patient-oriented practice [Required] Ability to manage staff and operations to ensure delivery of optimal patient care [Required] Ability to organize, communicate and implement departmental goals and program objectives within the perspective of AdventHealth’s Mission and Values [Required] Basic competence in computer skills to include EMR experience, Outlook and Microsoft Office [Required] Basic computer skills and knowledge of Microsoft Office [Required] Problem-solving ability [Preferred] Organizational skills [Preferred] Education: Master's [Preferred] Doctorate [Preferred] Field of Study: Master's inOccupational Therapy or Speech Language Therapy [Preferred] Doctorate in Physical Therapy [Preferred] Work Experience: 2+ years healthcare experience [Required] 1+ supervisory/leadership experience [Preferred] Additional Information: Education requirements for this position are determined by the licensing or certification standards set forth by the relevant certifying body. Applicants must possess the level of education mandated for eligibility to obtain and maintain the required license or certification. Licenses and Certifications: Basic Life Support - CPR Cert (BLS) [Required] Physical Therapist (PT) [Required] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2 Pay Range: $79,402.93 - $147,697.47 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Posted 3 weeks
Center Operations Manager
USO - Jacksonville, FL 32212
Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do. A Certified Great Place to Work® Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey: 96% feel good about how we support the community 94% are proud to tell others they work at the USO 92% say their work has special meaning—it’s not “just a job” 91% felt welcomed from day one Over 88% agree all employees are treated fairly, regardless of race or gender The Center Operations Manager position is responsible for overseeing one or more USO Center’s operations, and overseeing programs, events and activities at locations surrounding the Center(s). This position also manages subordinate operational staff and volunteers. It also assists in evaluating and modifying existing programs, events and activities, and plans and implements new or improved programs, events and activities. Principal Duties and Responsibilities (*Essential Duties) Overall responsibility for providing visitor and guests with a Center that is effective, inviting, safe, clean, well-maintained and ready-for-use. Also responsible for ensuring that equipment is clean and well-functioning and for enforcing adherence to sanitary guidelines and food-handling regulations.* Lead the planning, quality, and delivery of programs on and off of U.S. military installations. Deliver services, equipment and events within budget limits. Identify and implement operational and program improvements that achieve USO standards of excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of special and/or holiday events.* Review program and service needs. Research and recommend new programs and services based on research. Implement and oversee suggested and/or required changes.* Coach and mentor USO Center staff and oversee volunteers’ schedule, activities, recruitment, training and recognition. Develop, improve and maintain working relationships with USO vendors and local contractors.* Create, maintain, communicate, and enforce adherence to Standard Operating Procedures to inform Centers’ procedures and activities, and the Emergency Preparedness Plan (EPP). Ensure that staff, volunteers, and vendors comply with the EPP, report damage, destruction or injury to the Center and its assets. Conduct employee accountability checks.* As directed by leadership, perform and monitor financial activities, including creating and executing operating budget, sales and/or other income, banking transactions. Operates within budgetary guidelines. Manage cash on hand and maintain inventory of supplies and assets. Prepare, review and present reports, including financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities. Responsible for communicating to internal and external parties, Centers’ operations, programs, and activities. Compile and prepare announcements, stories, and photos for publication and distribution across multiple media and social media channels.* In cooperation with key internal and external stakeholders, develop, improve and maintain working relationships with U.S. Military, local community leadership, partners and donors, and media representatives to enhance awareness, generate financial/in-kind support of the USO mission and support successful program and service delivery.* May be required to operate a USO or personal motor vehicle. Perform assigned duties in the absence of leadership, and other duties as assigned. Job Specifications High School Diploma or equivalent. Bachelor’s Degree preferred. 5+ years work experience in a business operations role, event management or marketing role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred. Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment. Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred. Fluency in English. Ability to speak, read and write in the language of the host country at the native level preferred. Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Working knowledge of basic business and accounting functions including project management and budgeting. Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation. Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs. Demonstrated ability to pay attention to detail with the ability to manage multiple projects with competing priorities. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including security, credit and/or background screening, SOFA status, valid driver’s license. Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions) Must be a strong advocate of the USO’s mission. Details This position is located in Jacksonville, FL (NAS). Preference will be given to local candidates within commuting distance to the location. Resume and cover letter are required for full consideration. Background check – education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that’s not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. Apply today. Join the mission. Join Team USO.
Posted 3 weeks
Environmental Services / Custodial Operations Manager 1
Sodexo - Jacksonville, FL 32258
Sodexo is currently seeking an Environmental Services Operations Manager 1 for the Baptist Health system located in Jacksonville, FL. This Manager will have oversight of approximately 32 staff in housekeeping on the 2nd and 3rd shift at Baptist South. The hospital is licensed for 300+ beds including 2 freestanding ED's and this manager will report to the General Manager of EVS. This position is an evening shift and may include some weekends and holidays. About the job In this hands-on leadership role, you will oversee frontline teams to deliver exceptional environmental services that prioritize safety, compliance, and efficiency. You’ll manage daily operations, guide team development, and help maintain high standards that create clean, healthy, and welcoming environments. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management. Pay Range: $56270 per year - $72820 per year What’s in it for you Lead and inspire teams focused on delivering quality and safety in fast-paced settings. Build your skills in workforce management, training, and operational coordination. Play a key role in fostering a culture of compliance and continuous improvement. Gain valuable experience supporting budgeting and resource planning processes. Collaborate across departments to enhance service delivery and operational success. Work in a role that offers variety and meaningful impact every day. Grow your leadership capabilities within a supportive and mission-driven organization. What you’ll bring Proven experience leading or supervising environmental services or custodial teams in a fast-paced environment. Knowledge of safety protocols and regulatory compliance within facilities operations. Excellent multitasking skills with a focus on meeting deadlines and achieving operational goals. Clear, confident communication skills paired with strong attention to detail. Technical proficiency with custodial tools, processes, and operational systems to support team effectiveness. Requirements Education Requirement: Bachelor’s degree or equivalent experience Management Experience: 0-3 years Related Experience: 0-3 years What we offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. Who we are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.