Who We Are: • Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. • Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR. • In 2025, for the 4th year in a row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance. What We Offer: Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes: • Total Wellness Programs including health, dental and vision plans • 401K program with healthy company match • Supplemental Life Insurance • Three weeks of vacation pay, and 10 company paid holidays* • Tuition reimbursement • Employee Assistance Programs (EAP) • Competitive compensation Coke Florida is looking for a Warehouse Supervisor based out of our Jacksonville location. We’re currently looking for 1st shift, working Sunday-Thursday, 5:30am-finish. What You Will Do: As a Coke Florida Warehouse Supervisor, you will be responsible for supervising the warehousing and shipping of incoming and outgoing materials. Roles and Responsibilities: • Supervises 25-30 direct reports warehouse personnel • Staff, train, evaluate and develop team members • Supervise the daily activities of the warehouse • Schedule warehouse team members to meet the demands of the facility • Allocate necessary space for stock rotation • Assist and maintain appropriate inventory levels and product loss control • Oversee shipping and receiving functions as applicable • Secure company assets • Manage within labor and OPEX budget For this role, you will need: • High school diploma or GED required • At least 2 years of prior warehouse or distribution experience required • Requires experience managing people and budgets • At least 2 years of experience in a warehouse or distribution supervisor leadership position • Ability to operate a manual/powered pallet jack or lift product • Forklift certification is required upon commencement of work Additional qualifications that will make you successful in the role: • Advanced Excel experience • Familiarity with inventory management systems and SAP preferred This role is extremely physical, and will require: • Ability to repetitively lift, carry and position objects weighing up to 50 pounds without assistance • Ability to repetitively push and pull objects weighing up to 50 pounds without assistance while kneeling, squatting, reaching about the head, reaching at the waist, reaching below the knees and bending at the knees • Ability to repetitively push and pull manual transport equipment (for example, pallet jack or hand truck) containing product loads up to a minimum of 100 yards without assistance • Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination • Ability to exert oneself physically over sustained periods of time to complete job activities • Ability to read information in small, medium and large print • Ability to stand a minimum of 8 hours during the workday up to 10 hours • Ability to walk a minimum of 4 hours during the workday • Frequently work in a hot/humid indoor environment • Ability to use an audio headset to listen to directions in English This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed. Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship. Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Who We Are: • Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. • Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR. • In 2025, for the 4th year in a row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance. What We Offer: Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes: • Total Wellness Programs including health, dental and vision plans • 401K program with healthy company match • Supplemental Life Insurance • Three weeks of vacation pay, and 10 company paid holidays* • Tuition reimbursement • Employee Assistance Programs (EAP) • Competitive compensation Coke Florida is looking for a Checker based out of our Jacksonville location. We’re currently looking for 2nd shift, working Sunday-Friday from 4:00pm until finish. What You Will Do: As a Coke Florida Checker, you will be responsible for reviewing inbound and outbound inventory to ensure records match through visual inspection and physical counts, maintaining accurate records throughout. Roles and Responsibilities: • Ensure load accuracy at check in and check out by physically counting. • Maintain required records. • Enter inventory data in handheld. • Visually inspect all incoming and outgoing vehicles (including climbing onto truck and manually opening bay doors). For this role, you will need: • High school diploma or GED required. • At least 1 year of general work experience required. • Strong math skills. • Basic computer skills. • Ability to work with minimal supervision. Additional qualifications that will make you successful in this role: • Associate's degree preferred. • Prior warehouse/inventory/ auditing experience preferred. • Forklift certification is preferred. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed. Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship. Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Overview: Who We Are: As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us. Summary: The Voyage Analyst is an entry-level role within the Chartering Department, designed to provide foundational experience in commercial vessel operations. This role offers a unique opportunity to develop a deep understanding of the U.S. maritime market, including vessel performance tracking, charter party agreements, and commercial data analysis. You will contribute to the department’s success by ensuring accurate reporting, maintaining key databases, and supporting internal decision-making processes. Over time, you will gain the skills and experience needed to manage customer relationships, resolve operational issues, and oversee end-to-end voyage execution. Responsibilities: General Responsibilities: · Collect, organize, and analyze commercial and operational data, including vessel performance metrics, cargo volumes, and market trends. · Assist in preparing internal reports, dashboards, and visual tools to support decision-making and performance tracking. · Monitor and track vessel movements, voyage activity, and charter party compliance. · Maintain internal databases with accurate and timely updates on customer profiles, competitor activity, and voyage data. · Support the preparation and submission of regulatory reports. · Create charts, graphs, and tables for internal presentations and external reporting requirements. Provide backup support to the chartering team for commercial operations and customer communications as needed. Qualifications: Education: High school diploma or equivalent. Experience: 0 – 2 years general office work experience. Technical Proficiency: Proficient with Microsoft Office products, including Word, Outlook and Excel. May require proficiency in other Microsoft Office applications. Competencies: Ability to communicate effective verbally and in writing. Ability to establish and maintain effective working relationships. Ability to demonstrate effective customer service skills. Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines. Ability to perform accurately in a detail-oriented environment. Ability to gather, interpret, report and use data and other information concerning assigned activities. Ability to function effectively with or as part of a team. Skill in preparing clear and concise documents, including but not limited to reports, procedures, correspondences and other written materials. Knowledge of applicable computer applications and basic computer functions. Working Conditions: Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time #LI-Hybrid
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The Medical Operations Support Assistant Supervisor assumes supervisory responsibility for daily activities of the office/practice in the absence of or as directed by the Medical Operations Support Supervisor. Assists with the review and verification of timekeeping following established policies, PTO approval, interviewing/hiring process, orientation/training of new hires, performance reviews, and other duties as deemed appropriate by office supervisor. Serves as a front-line resource to colleagues. This is a multifaceted-professional role responsible for the coordination and management of complex clinical, technical and administrative functions. A primary component of this position will be the exercise of independent judgment and discretion. Must have the ability to coordinate multiple projects at a high level of performance, accuracy and speed, and the ability to adapt to rapidly changing priorities. Looks for innovative ways to improve work procedures and methods that primarily result in time and cost savings. Work requires collaboration with both internal and external contacts in order to complete job duties, resolve problems, and improve efficiency. Supports the daily operations and activity flow of the patient care area by performing administrative functions and acting as a central source of information for staff, physicians, patients, and families. Consistently demonstrates strong organizational, communication and time management skills that help to facilitate smooth functioning of the work unit. Supports multiple health care providers and team members within the medical practice Manages and coordinates numerous provider calendars to ensure optimal performance and appropriate patient access objectives are consistent with institutional strategies. Triages a high volume patient of calls, electronic messages, faxes and received mail with related follow through. Acts as a referring physician liaison with the coordination of complex appointments, ancillary testing, and procedures. Partners with Office of Access Management for the coordination of patient appointments when scheduling conflicts arise. Coordinates departmental/administrative meetings, event planning, national and international travel and processes expenses for providers and guests. Creates and/or manages departmental web pages. Generates databases/spreadsheets, agendas, minutes, reports and presentations. Compose letters and statements independently requiring interpretation and application of departmental policies, procedures, rules and regulations. Assists with licensing and credentialing process for new physicians. Coordinates physician recruitment, visiting professorships, and rotations from different Mayo locations. Purchases and manages inventory of office supplies and equipment. Supports administrative and project needs of department/division Operations Administrator and Operations Manager. Maintains routine records, and files in an efficient manner. Qualifications High school diploma or G.E.D. AND a minimum of 2 years’ experience in an administrative support role. Must be proficient with advanced computer systems/applications and Microsoft Office Suite tools. Preferred Qualifications Associate degree or higher. Possesses expert investigational and critical thinking skills and shows attention to detail, accuracy, ability to coordinate, manage and prioritize multiple tasks and operate independently with a high level of organization and productivity. Must have excellent writing and communication skills and be able to express ideas clearly and logically in a variety of media. Must thrive in an intense, dynamic environment by anticipating the needs of the practice to ensure clinical/practice objectives are met. Must demonstrate the highest level of customer service and display a positive attitude. Must work well in a team driven, collaborative work environment. Must have strong interpersonal skills. An appreciation for and support of diversity in the workplace in all its forms; proven success working with stakeholders; project management skills; experience in a data-driven environment; organizational skills; and the ability to lead, influence and motivate others are required. Exemption Status Nonexempt Compensation Detail Compensation range is $22.73 - $32.26 / hour. This vacancy is not eligible for sponsorship, and we will not sponsor or transfer visas for this position. Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, 8:00am - 5:00pm. Weekend Schedule N/A International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Briana Priniski
Ardurra is looking to hire an experienced Business Development Operations Manager to join our team in our St. Augustine, FL office. Ardurra is a leading engineering and consulting firm delivering innovative infrastructure solutions across the Water, Aviation, Transportation, and Environmental markets. Backed by private equity and driven by ambitious organic and acquisitive growth goals, Ardurra operates under a seller-doer model across five regions. Business Development (BD) is the operational engine of our growth. While our Chief Growth Officer (CGO) leads client engagement, capture strategy, and external positioning, BD Operations ensures the pursuit engine runs with discipline, consistency, and data-driven accountability across the firm. Primary Function: Ardurra is seeking a Business Development Operations Manager to lead and enhance the systems, processes, and data integrity that underpin our growth platform. This role is critical to ensuring consistency and accountability across pursuit management, sales tracking, and integration of newly acquired firms. You will serve as the operational backbone of the growth organization—partnering closely with business developers, project managers, finance, and M&A teams to ensure that opportunities are tracked accurately, pursuits follow established SOPs, and leadership has clear visibility into performance. This role offers the opportunity to play a central role in shaping and scaling the firm’s growth engine, providing high visibility with executive leadership and direct reporting to the Chief Growth Officer. The work experience includes the opportunity to build and standardize processes across a rapidly growing organization that has a collaborative, entrepreneurial culture with strong growth trajectory. Primary Duties: Pursuit & CRM Operations Own and manage the firm’s CRM/opportunity database to ensure data accuracy, completeness, and credibility Partner with Opportunity Managers and seller-doers to maintain real-time pipeline visibility Enforce consistent use of BD tools, processes, and data standards across all regions and practices Pursuit Process & Governance Work with Project Managers to ensure adherence to SOPs for scope development, fee validation, and pursuit approvals Monitor compliance with established pursuit and capture processes, identifying gaps and driving corrective actions Support implementation of best practices aligned with firmwide growth strategy Sales Data & Performance Tracking Verify and monitor key sales metrics, including project bookings, enrollments, backlog, and BD spend Tracking the performance of marketing staff including proposal preparation utilization and general marketing support delineation Ensure alignment between CRM data, financial systems, and reporting outputs Identify discrepancies and partner with Finance/Accounting to resolve issues Reporting & Analytics Develop and maintain dashboards and reports for leadership, including executive and board-level reporting Translate data into actionable insights to support strategic decision-making Continuously improve reporting tools, automation, and data visualization Cross-Functional Collaboration Work closely with Finance and Accounting to ensure data integrity between BD and financial systems Partner with M&A teams to onboard acquisitions into BD systems, processes, and reporting structures Serve as a key liaison between Growth, Operations, and Finance functions Education and Experience Requirements: Bachelor’s degree in Business, Finance, Engineering, or related field 5–10+ years of experience in business operations, sales operations, or BD support within AEC, professional services, or similar industry Strong experience with CRM systems (e.g., Deltek, Salesforce, or similar) and pipeline management Demonstrated ability to manage data integrity, reporting, and process standardization across distributed teams Experience working cross-functionally with finance, operations, and executive leadership Strong analytical skills with proficiency in Excel and data visualization tools (Power BI, Tableau, etc.) Excellent communication skills with the ability to influence without direct authority Preferred Qualifications Experience in a high-growth or private equity-backed environment Familiarity with seller-doer business models Exposure to M&A integration processes Understanding of AEC project lifecycles, fee development, and pursuit strategy Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation. NOTICE TO THIRD PARTY AGENCIES: Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates. #LI-HM1
Job Description: Title: Branch Operations Supervisor - Commercial Lines Hybrid Preferred: 1-2 days in office | Location: Columbia, SC OR Fully Remote: candidates in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee or Virginia Requirement: active property & casualty license as 20% of this role will be dedicated to managing a generalist book Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Key Responsibilities: Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. HR Management: Ensure compliance with HR processes and policies. Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. Scheduling: Manage staff days off calendars for service continuity. Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. Employee Selection: Participate in interviewing and hiring recommendations. Performance Evaluation: Prepare and deliver performance evaluations. Coaching and Development: Provide coaching, consultation, and training. Professional Development: Encourage growth and development of personnel. Succession Planning: Develop future branch operations leaders. Culture Promotion: Promote IOA culture and improve engagement. Performance Gaps: Identify gaps and implement corrective actions. Data Analysis: Monitor and interpret performance data. Communication: Maintain transparent communication with leadership. Process Improvement: Develop and ensure compliance with core work processes. Policy Enforcement: Implement and enforce company policies. Technical Competence: Maintain high technical competence and industry expertise. Leadership Development: Continuously improve management and leadership skills. Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. Leadership Development: Continuously improve management and leadership skills. Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience with deep, wide-ranging industry knowledge; 3+ years of team lead / leadership experience All required active property & casualty licensing; CISR or CIC designation or equivalent preferred Outstanding communication and people management skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is $65,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Branch Operations Supervisor - Commercial Lines Hybrid Preferred: 1-2 days in office | Location: Columbia, SC OR Fully Remote: candidates in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee or Virginia Requirement: active property & casualty license as 20% of this role will be dedicated to managing a generalist book Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Key Responsibilities: Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. HR Management: Ensure compliance with HR processes and policies. Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. Scheduling: Manage staff days off calendars for service continuity. Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. Employee Selection: Participate in interviewing and hiring recommendations. Performance Evaluation: Prepare and deliver performance evaluations. Coaching and Development: Provide coaching, consultation, and training. Professional Development: Encourage growth and development of personnel. Succession Planning: Develop future branch operations leaders. Culture Promotion: Promote IOA culture and improve engagement. Performance Gaps: Identify gaps and implement corrective actions. Data Analysis: Monitor and interpret performance data. Communication: Maintain transparent communication with leadership. Process Improvement: Develop and ensure compliance with core work processes. Policy Enforcement: Implement and enforce company policies. Technical Competence: Maintain high technical competence and industry expertise. Leadership Development: Continuously improve management and leadership skills. Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. Leadership Development: Continuously improve management and leadership skills. Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience with deep, wide-ranging industry knowledge; 3+ years of team lead / leadership experience All required active property & casualty licensing; CISR or CIC designation or equivalent preferred Outstanding communication and people management skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is $65,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Branch Operations Supervisor - Commercial Lines Hybrid Preferred: 1-2 days in office | Location: Columbia, SC OR Fully Remote: candidates in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee or Virginia Requirement: active property & casualty license as 20% of this role will be dedicated to managing a generalist book Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Key Responsibilities: Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. HR Management: Ensure compliance with HR processes and policies. Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. Scheduling: Manage staff days off calendars for service continuity. Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. Employee Selection: Participate in interviewing and hiring recommendations. Performance Evaluation: Prepare and deliver performance evaluations. Coaching and Development: Provide coaching, consultation, and training. Professional Development: Encourage growth and development of personnel. Succession Planning: Develop future branch operations leaders. Culture Promotion: Promote IOA culture and improve engagement. Performance Gaps: Identify gaps and implement corrective actions. Data Analysis: Monitor and interpret performance data. Communication: Maintain transparent communication with leadership. Process Improvement: Develop and ensure compliance with core work processes. Policy Enforcement: Implement and enforce company policies. Technical Competence: Maintain high technical competence and industry expertise. Leadership Development: Continuously improve management and leadership skills. Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. Leadership Development: Continuously improve management and leadership skills. Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience with deep, wide-ranging industry knowledge; 3+ years of team lead / leadership experience All required active property & casualty licensing; CISR or CIC designation or equivalent preferred Outstanding communication and people management skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is $65,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Branch Operations Supervisor - Commercial Lines Hybrid Preferred: 1-2 days in office | Location: Columbia, SC OR Fully Remote: candidates in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee or Virginia Requirement: active property & casualty license as 20% of this role will be dedicated to managing a generalist book Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Key Responsibilities: Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. HR Management: Ensure compliance with HR processes and policies. Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. Scheduling: Manage staff days off calendars for service continuity. Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. Employee Selection: Participate in interviewing and hiring recommendations. Performance Evaluation: Prepare and deliver performance evaluations. Coaching and Development: Provide coaching, consultation, and training. Professional Development: Encourage growth and development of personnel. Succession Planning: Develop future branch operations leaders. Culture Promotion: Promote IOA culture and improve engagement. Performance Gaps: Identify gaps and implement corrective actions. Data Analysis: Monitor and interpret performance data. Communication: Maintain transparent communication with leadership. Process Improvement: Develop and ensure compliance with core work processes. Policy Enforcement: Implement and enforce company policies. Technical Competence: Maintain high technical competence and industry expertise. Leadership Development: Continuously improve management and leadership skills. Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. Leadership Development: Continuously improve management and leadership skills. Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience with deep, wide-ranging industry knowledge; 3+ years of team lead / leadership experience All required active property & casualty licensing; CISR or CIC designation or equivalent preferred Outstanding communication and people management skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is $65,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Branch Operations Supervisor - Commercial Lines Hybrid Preferred: 1-2 days in office | Location: Columbia, SC OR Fully Remote: candidates in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee or Virginia Requirement: active property & casualty license as 20% of this role will be dedicated to managing a generalist book Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Key Responsibilities: Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. HR Management: Ensure compliance with HR processes and policies. Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. Scheduling: Manage staff days off calendars for service continuity. Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. Employee Selection: Participate in interviewing and hiring recommendations. Performance Evaluation: Prepare and deliver performance evaluations. Coaching and Development: Provide coaching, consultation, and training. Professional Development: Encourage growth and development of personnel. Succession Planning: Develop future branch operations leaders. Culture Promotion: Promote IOA culture and improve engagement. Performance Gaps: Identify gaps and implement corrective actions. Data Analysis: Monitor and interpret performance data. Communication: Maintain transparent communication with leadership. Process Improvement: Develop and ensure compliance with core work processes. Policy Enforcement: Implement and enforce company policies. Technical Competence: Maintain high technical competence and industry expertise. Leadership Development: Continuously improve management and leadership skills. Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. Leadership Development: Continuously improve management and leadership skills. Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience with deep, wide-ranging industry knowledge; 3+ years of team lead / leadership experience All required active property & casualty licensing; CISR or CIC designation or equivalent preferred Outstanding communication and people management skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is $65,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.