Job Results

Technology Services

Posted 3 weeks

Senior Engineer, Application Security

Intercontinental Exchange - Jacksonville, FL 32246

Overview: Job Purpose An Intercontinental Exchange (ICE) IS AppSec Engineer is part of a team responsible for ensuring that ICE produces and maintains secure applications. The team member influences secure design, performs code analysis, identifies vulnerabilities through hands-on penetration testing, assists developers in remediation efforts, and communicates findings to developers, QA teams and management. Responsibilities Application Identification and Review - Operates the Application Development Security Lifecycle from design review through automated and hands-on testing. Standards and Policies - Maintains and contributes to Application Development Security Policies and standards by keeping up with industry trends and publications from organizations such as NIST, OWASP, and SANS. Secure Design – Works with development teams to establish security requirements early in the SDLC and contributes security subject matter expertise during the development of new projects and releases. Tool Management – Focuses on automation while implementing, maintaining and integrating cutting-edge technologies to assess an application’s security with static code analyzers (SAST), dynamic testing (DAST) tools, software composition scanners, Web Application Firewall (WAF) and bug bounty programs. Developer Education – Keeps software engineers apprised of secure coding practices and builds strong rapport and respect with the ICE application development community via training sessions, one-on-one education, Intranet blogs and other opportunities. Knowledge and Experience University degree in Computer Science, Engineering, MIS, CIS, or related discipline Software engineering experience in Java, C++, .NET and/or related languages Expert at deploying, configuring, and using SAST, DAST, and Software Composition in large environments Experience designing solutions to integrate transparently with the CI/CD pipeline Familiar with application development in large cloud environments Analyst, Engineer and Senior Engineer Distinction Seniority is determined by experience and demonstration of exceptional competencies including: Documenting and effectively publishing technology guidance and repeatable processes Mentoring peers in groups and individually Improving processes and introducing superior technology Taking initiative to learn business goals, liaise with other departments, and identify ways to increase productivity in other ICE groups and offices -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Posted 3 weeks

Business Analyst

Southern Regional Council of Carpenters - Jacksonville, FL 32205

Business Analyst Southern Regional Council of Carpenters About the Role The Business Analyst is a member of the Southern Regional Council of Carpenters' analytical and decision-support function, assigned to a department operationally while reporting to the Chief Project Manager. The role translates departmental needs into clear requirements, process improvements, and analytical deliverables. The Business Analyst partners with department leadership and the Chief Project Manager to scope initiatives, align work with Council priorities, and ensure solutions deliver measurable value. This is not a reporting-only role. The Business Analyst is expected to understand operations, define requirements, document processes, support project execution, and ensure analytical work answers real business questions. While assigned to a department, the role remains part of the Council's centralized analytical and project execution function and follows the documentation, reporting, and methodological standards established by the Chief Project Manager. What You Will Do Needs analysis. Elicit, analyze, and prioritize business needs and operational pain points. Translate vague business requests into scoped, actionable work with defined deliverables. Requirements and documentation. Decompose high-level goals into functional requirements, workflow specifications, and analytical deliverables. Process mapping. Document As-Is processes and design To-Be processes that reduce administrative burden, improve accuracy, and enhance transparency. KPI and metric ownership. Define, document, and maintain key performance indicators and operational metrics for the assigned department in coordination with the Chief Project Manager. Ensure consistent definitions across time and across the Council's reporting environment. Reporting and analysis. Produce reports, dashboards, and analyses that support department operations and contribute to executive-level reporting. Maintain clear documentation showing how reported figures are calculated, sourced, and updated. Project execution support. Support scoping, planning, and risk and issue management. Track deliverables and decisions, surface blockers early, and keep the Chief Project Manager informed of status and risk. Change management and adoption. Draft communications, job aids, and standard operating procedures that support adoption of new processes, metric definitions, and tools. Post-implementation review. Measure outcomes against defined success criteria. Assess adoption, identify opportunities for improvement, and produce executive-ready summaries of value realized and next steps. What You Bring Minimum Qualifications. Qualified candidates should be able to: Gather business needs from nontechnical stakeholders Document processes, requirements, and decisions clearly in writing Analyze operational information and communicate findings in plain language Use Microsoft Excel at an intermediate level or higher, including structured tables, formulas, filtering, basic pivot tables, and data validation Learn Council source systems and analytical tools relevant to the assigned department Traits Holds the line on methodology when leadership pushes back, and revises it when the evidence requires Names what is not yet known and proposes how to find out, rather than overclaiming Treats stakeholder disagreement as information, not as an obstacle to manage Delivers on present operational needs while seeing the next set of needs taking shape Writes for the reader, adjusting register and framing for the audience Collaborates effectively across a geographically dispersed analytical team Candidates selected for in-person interviews will complete a practical exercise. Preferred Advanced analytical tools. Advanced Excel including Power Query and complex data modeling. Working fluency with Power BI, SQL, database design, and dashboard design. Certifications. Preferred but not required: Business analysis: CBAP, CCBA, ECBA, PMI-PBA Project management: PMP, PMI-ACP, CSM, CSPO Process improvement: LSSBB, LSSGB Relevant experience. Unionized labor organization, construction industry organization, public-sector employer, or other mission-driven institutional environment. Background in organizational change work or enterprise reporting standards. Working Conditions Business Analysts are housed at the local facility nearest their location. The role involves frequent travel to regional offices, jobsites, training centers, and other Council facilities. Standard business hours with occasional extended hours during executive reporting cycles and similar high-demand periods. Compensation and Benefits Salary range: $70,000 to $95,000, with final placement determined by locality and experience. The Council offers a generous benefits package, including health coverage, retirement contributions, and paid time off, with specifics determined at the time of offer. Why Join Us The United Brotherhood of Carpenters has represented working people in North America since 1881. The Council's work supports decisions that affect tens of thousands of members and their families across the South.

Posted 3 weeks

Outpatient Registered Nurse – RN

Fresenius Medical Care - Jacksonville, FL 32204

PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the End Stage Kidney Disease (ESKD) health care team, this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care policy, procedures, standards of nursing practice, state and federal regulations. · Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration with other Registered Nurses. · Performs ongoing, systematic collection and analysis of patient data pre – during – post hemodialysis treatment for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and notifies Team Leader, Charge Nurse, Supervisor or Physician as needed. · Assesses, collaborates, and documents patient/family’s basic learning needs to provide initial and ongoing education to patients and family. · Directs and provides, in collaboration with direct and ancillary patient care staff, all aspects of the daily provision of safe and effective delivery of hemodialysis therapy to assigned patients. · Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification and effectiveness. · Initiates or assists with emergency response measures. · Serves as a resource for health care team, participates in staff training and orientation of new staff as assigned. · Ensures correct laboratory collection, processing and shipping procedures are performed and reschedules missed or insufficient laboratory collections. · Identifies expected outcomes, documents and updates the nursing assessment and plan of care for assigned patients through collaboration with the Interdisciplinary Team. · Ensures patient awareness related to transplant and treatment modality options. · Required to complete CAP requirements to advance. · Performs all other duties as assigned by Supervisor. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. · This position requires frequent, prolonged periods of standing and the employee must be able to bend over. · The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet. · The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. · May be exposed to infectious and contagious diseases/materials. · Day to day work includes desk work, computer work, interaction with patients, facility/hospital staff and physicians. · The position may require travel to training sites or other facilities. · May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above. SUPERVISION: Assigned oversight of Patient Care Technicians/LPNs/LVNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all the following: · Successful completion of all FKC education and training requirements for new employees. · Must have a minimum of 9 months experience as a RN. · Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN. EDUCATION and LICENSURE: · Graduate of an accredited School of Nursing. · Current appropriate state licensure. · Current or successful completion of CPR BLS Certification. · Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: · Entry level for RNs with less than 2 years of Nephrology Nursing experience as a Registered Nurse. · Chronic/acute hemodialysis experience (preferred). Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

Posted 3 weeks

Sr. Analyst, Supply Chain, FHS

Firehouse Subs - Jacksonville, FL 32246

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Role Purpose Firehouse Subs runs on consistency. Across our ~1,450 restaurants, guests expect the same product experience every visit, and that promise rests on a supply chain that performs reliably and without disruption. The Senior Analyst, Supply Chain owns the analytics and execution layer that makes that performance possible. The role sits at the intersection of three connected workstreams — Limited Time Offers (LTOs), New Product Introductions (NPI), and Inbound Freight Analytics across supplier-to-DC lanes — and serves as the operational bridge between R&D, Marketing, Operations, Procurement, and our distributor partners at DMA, PFG, SYGMA, GFS, and NDA. The mandate is direct: the right product, in the right quantity, at the right DC, on time, with minimal obsolescence and zero guest-facing outages. What You’ll Do LTO Management Lead pre-launch demand planning, lift modeling, and DC allocation for every LTO window Monitor in-flight pacing against forecast, trigger reorders, and track supplier capacity in real time Direct post-LTO wind-down, manage obsolescence exposure, and execute depletion strategy across the network Own DC buyer communication and escalate supply risks before they reach the restaurant Deliver leadership scorecards that convert LTO performance into clear decisions NPI Process Partner with R&D and Marketing from Stage Gate through national launch Qualify sources, validate lead times, and recommend initial buy quantities anchored to demand signals Build supply plans, coordinate distributor onboarding, and manage item setup across systems Assess and mitigate risk on single-source items, capacity constraints, and launch-window exposure Run post-launch performance reviews and transition new items into steady-state operations Inbound Freight Analytics Monitor freight lanes and inventory across suppliers, DCs, and redistribution sites to ensure supply Maintain exclusion lists, watch lists, and depletion strategies that keep alerting signal-rich Drive corrective action with distributor buyers on at-risk items, with documented follow-through Surface systemic issues — forecast accuracy, lead-time drift, allocation misses — to leadership with a recommended remedy Advance the internal supply chain tooling and dashboard suite What You’ll Bring 2–6 years of supply chain, demand planning, or inventory analyst experience — restaurant, CPG, or foodservice distribution preferred Advanced Excel and demonstrated fluency working with large data exports Working knowledge of Arrowstream or directly comparable distributor systems Strong analytical judgment and the ability to translate data into operator-grade recommendations a DC buyer can act on the same day Practical AI fluency: routine use of LLM-based assistants and AI-augmented analytics to accelerate data consolidation, exception analysis, and reporting; ability to design prompts that produce decision-grade output, evaluate that output for accuracy, and exercise judgment about where AI belongs in a supply chain workflow and where it does not Structured written and verbal communication across stakeholders operating at different tempos and with different vocabularies — DC buyers, R&D, Marketing, Operations leadership, and external partners at DMA, PFG, SYGMA, GFS, and NDA — including the ability to translate the same supply situation into a DC buyer escalation, an R&D risk note, and a leadership scorecard line without loss of fidelity Nice to Have SQL, Power BI, Tableau, Smartsheet, or Power Automate experience Familiarity with QSR LTO cadence and franchise system dynamics Exposure to NPI or Stage Gate processes Bachelor’s degree in Supply Chain, Operations, Business Analytics, Finance, or adjacent field How We’ll Measure Success In your first 12 months, you will be accountable for: LTO supply continuity: LTOs launched and ran without OOS events NPI on-time launch rate: stores hitting their launch window with supply in place LTO/NPI inventory health: measurable OOS reduction and DOH stability across the menu Obsolescence reduction: lower write-downs on LTO wind-downs through disciplined pacing and depletion Decision support: quality, clarity, and timeliness of leadership reporting Stakeholder alignment: consistent, fidelity-preserving communication across DC buyers, internal partners, and distributor counterparts, evidenced by reduced clarification cycles and lower escalation rework Why Firehouse Subs We were founded by firefighters, and that origin still shapes how we work: direct, accountable, and grounded in service. Through the Firehouse Subs Public Safety Foundation, every restaurant contributes to equipping first responders in the communities we serve. As part of Restaurant Brands International, this role offers the scale, systems, and career trajectory of a global QSR portfolio alongside a brand that has retained its character and clarity of purpose. Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Posted 3 weeks

Finance Business Analyst

Cognizant - Jacksonville, FL

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.). Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and we are among the top performing and fastest growing companies in the world. Full time This position does not currently support candidates who require visa sponsorship, and it will not offer visa sponsorship in the future. Serve as a senior business analyst within a multinational environment translating strategic goals into clear requirements and actionable plans that enable data informed decisions. Collaborate across hybrid teams to optimize processes deliver scalable solutions and enhance value for customers stakeholders and society through improved business outcomes. Responsibilities Lead comprehensive requirement discovery sessions with diverse stakeholders to capture business needs in clear documented form that enables accurate solution design and delivery. Analyze complex business processes across multiple functions to identify gaps inefficiencies and improvement opportunities that drive measurable operational benefits. Develop detailed business requirement documents user stories and acceptance criteria that guide technology teams and ensure alignment with agreed business outcomes. Collaborate closely with product owners architects and engineers to refine scope prioritize backlogs and ensure that delivered features address the most critical business problems. Create current and future state process maps and data flow descriptions that help teams understand dependencies constraints and optimization points within the business ecosystem. Define and track key performance indicators that measure the impact of implemented solutions on efficiency revenue risk reduction and customer satisfaction. Facilitate workshops and walkthroughs in a hybrid work model using collaborative tools to validate requirements clarify assumptions and build shared understanding across onsite and remote participants. Perform structured impact analysis for proposed changes assessing downstream effects on systems data processes and user experience to reduce rework and delivery risks. Support user acceptance testing by designing test scenarios reviewing test results and confirming that implemented solutions meet specified business requirements and quality standards. Communicate complex analytical insights and recommendations in clear concise language tailored for executive business and technical audiences to support informed decision making. Coordinate with finance operations and technology partners to develop realistic implementation plans that align with day shift schedules and minimize disruption to ongoing business activities. Document business rules data definitions and process controls in a sustainable knowledge base that supports future enhancements onboarding and compliance needs. Partner with change management and training teams to prepare communication materials and user guidance that promote smooth adoption of new processes and tools. Qualifications Demonstrate strong expertise in business analysis with hands on experience in requirement elicitation process modeling and stakeholder management across large enterprise initiatives. Exhibit proven capability in business planning including scenario analysis prioritization and benefits realization tracking for medium to large scale projects. Apply advanced skills in analytical techniques and data interpretation to draw meaningful conclusions and propose practical solutions grounded in evidence. Utilize proficiency with common business analysis toolsets such as process modeling applications and backlog management platforms to maintain structured and traceable documentation. Bring practical experience working in hybrid team environments using digital collaboration methods that maintain alignment between distributed stakeholders. Show familiarity with modern delivery practices such as iterative or incremental approaches that emphasize continuous improvement and rapid feedback cycles. Maintain excellent communication facilitation and negotiation abilities that enable productive interactions with senior stakeholders subject matter experts and delivery teams. Applications will be accepted until 6/15/2026 The annual salary for this position is between $100,000- $115,000 depending on experience and other qualifications of the successful candidate. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build

Posted 3 weeks

Business Analyst

Cognizant - Jacksonville, FL

Job summary Serve as a senior business analyst within a multinational environment translating strategic goals into clear requirements and actionable plans that enable data informed decisions. Collaborate across hybrid teams to optimize processes deliver scalable solutions and enhance value for customers stakeholders and society through improved business outcomes. Responsibilities Lead comprehensive requirement discovery sessions with diverse stakeholders to capture business needs in clear documented form that enables accurate solution design and delivery. Analyze complex business processes across multiple functions to identify gaps inefficiencies and improvement opportunities that drive measurable operational benefits. Develop detailed business requirement documents user stories and acceptance criteria that guide technology teams and ensure alignment with agreed business outcomes. Collaborate closely with product owners architects and engineers to refine scope prioritize backlogs and ensure that delivered features address the most critical business problems. Create current and future state process maps and data flow descriptions that help teams understand dependencies constraints and optimization points within the business ecosystem. Define and track key performance indicators that measure the impact of implemented solutions on efficiency revenue risk reduction and customer satisfaction. Facilitate workshops and walkthroughs in a hybrid work model using collaborative tools to validate requirements clarify assumptions and build shared understanding across onsite and remote participants. Perform structured impact analysis for proposed changes assessing downstream effects on systems data processes and user experience to reduce rework and delivery risks. Support user acceptance testing by designing test scenarios reviewing test results and confirming that implemented solutions meet specified business requirements and quality standards. Communicate complex analytical insights and recommendations in clear concise language tailored for executive business and technical audiences to support informed decision making. Coordinate with finance operations and technology partners to develop realistic implementation plans that align with day shift schedules and minimize disruption to ongoing business activities. Document business rules data definitions and process controls in a sustainable knowledge base that supports future enhancements onboarding and compliance needs. Partner with change management and training teams to prepare communication materials and user guidance that promote smooth adoption of new processes and tools. Qualifications Demonstrate strong expertise in business analysis with hands on experience in requirement elicitation process modeling and stakeholder management across large enterprise initiatives. Exhibit proven capability in business planning including scenario analysis prioritization and benefits realization tracking for medium to large scale projects. Apply advanced skills in analytical techniques and data interpretation to draw meaningful conclusions and propose practical solutions grounded in evidence. Utilize proficiency with common business analysis toolsets such as process modeling applications and backlog management platforms to maintain structured and traceable documentation. Bring practical experience working in hybrid team environments using digital collaboration methods that maintain alignment between distributed stakeholders. Show familiarity with modern delivery practices such as iterative or incremental approaches that emphasize continuous improvement and rapid feedback cycles. Maintain excellent communication facilitation and negotiation abilities that enable productive interactions with senior stakeholders subject matter experts and delivery teams. Salary and Other Compensation: The annual salary for this position is between $90-120Kdepending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable la

Posted 3 weeks

Business Analyst, Internal Communications & Digital Content

Baptist Health System, Inc. - Jacksonville, FL 32207

Posted 3 weeks

Route Delivery Driver

Newell Enterprise Solutions - Jacksonville, FL 32207

*Job Overview* We are seeking a dynamic and customer-focused Distributor to join our team. In this role, you will be responsible for managing product distribution, engaging with clients, and providing exceptional customer service. The ideal candidate will be able to provide their own box truck or will be provided one. This position is commission based, the more product you produce the more you earn! This position offers an exciting opportunity to contribute to our company's growth while developing your professional skills. *Responsibilities* * Manage the distribution of products to clients efficiently and accurately * Engage with customers via outbound calling, ensuring excellent customer support and client services * Handle cash transactions and perform data entry tasks with attention to detail * Maintain clear communication with clients regarding orders, delivery schedules, and inquiries * Provide support through phone etiquette and professional communication skills * Assist in analyzing customer needs and providing tailored solutions to enhance satisfaction * Support the team with administrative tasks related to client accounts and order processing *Requirements* * Strong communication skills, both verbal and written, with excellent phone etiquette * Experience with data entry, analysis skills, and cash handling procedures * Strong organizational skills with attention to detail and accuracy in documentation * Ability to work independently as well as part of a team in a fast-paced environment This position is an excellent opportunity for motivated individuals seeking to develop their sales and customer service expertise within a supportive team environment. Job Type: Full-time Pay: $450.00 - $600.00 per week Work Location: On the road

Posted 3 weeks

Business Analyst-Scrum

Infosys - Jacksonville, FL

In the assigned Job Role of Domain Consultant 2, your Area Of Responsibility will be as below: Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation Your contribution to the team: A collaborative spirit and excellent communication skills. Strong analytical and coordination skills with a focus on process optimization A knack for creating detailed process maps and technical documentation with domain specialization Proactive approach to in conducting benchmarking studies and product research Familiarity with system implementation, configuration, and maintenance Effective collaboration and communication abilities with cross-functional teams

Posted 3 weeks

Sr. Epic RTE/Prelude Application Analyst, On-site, Jacksonville, Baptist Medical Center

Baptist Health System, Inc. - Jacksonville, FL 32207

About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Sr. Epic RTE/Prelude Application Analyst, On-site, Jacksonville, Baptist Medical Center Epic RTE/Prelude Application Analysts also spend time collaborating with cross-functional teams including Clinical Informatics, Patient Access, Revenue Cycle, other Epic application teams, and project managers to support efficient registration, scheduling, and patient intake workflows across the organization. Their week may include team huddles, operational meetings, project discussions, and mentoring sessions with junior analysts and team members. Throughout the day, analysts work closely with operational leaders and end-users to clarify business requirements, identify workflow pain points, and implement system optimizations that improve both patient and staff experiences. They communicate regularly with registration staff, schedulers, front desk teams, and leadership through various communication methods to support enhancement requests, issue resolution, and project initiatives. In addition, the analyst will participate in quality assurance, integrated testing, and validation of Epic RTE/Prelude enhancements, upgrades, interfaces, and newly released Epic functionality to ensure system reliability and operational efficiency. This role is also responsible for coordinating projects across Epic applications, supporting best practices, mentoring junior analysts, and developing application-specific enhancements, workflows, and reporting solutions aligned with organizational priorities and patient access initiatives. For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity. Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career. Sr. Epic RTE/Prelude Application Analyst, you will be responsible for: The role leads complex application initiatives, including project management responsibilities, while mentoring junior analysts and ensuring operational best practices. Provides technical expertise in the development, implementation and support of highly complex, enterprise wide, cross functional applications, integrated applications and technical projects. Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application systems solutions through collaboration with members of interprofessional care teams, operational leaders, technical team members, and other relevant stakeholders. Plan, design, develop, validate, test, implement, evaluate, maintain, and provide on-going trouble-shooting and support of comprehensive information system components to meet needs and business requirements. Perform quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability. Coordinate projects across applications and develops application specific enhancements and reports in alignment with organizational priorities. Provide 24/7 support for applications within accountability. Experience: 1-2 years Project Management Experience Required Knowledge of clinical system applications Preferred Minimum 2 years of related experience Required Experience with Epic RTE/Prelude, including build configuration and implementation preferred Ability to analyze and translate clinical and/or business workflows and documentation requirements into efficient, effective application solutions preferred Hybrid background in both clinical and technical domains strongly preferred Education/Degree Required: High School Diploma Degree Preferred: Bachelors Certifications Certified - EPIC Required Epic RTE/Prelude preferred Academy of Health Information Professionals (AHIP) Preferred Primary Location: IT Building - Beach Blvd