Job Results
Technology Services
Posted 3 weeks
Technology Service Specialist – Assistant Vice President
Deutsche Bank - Jacksonville, FL
Job Description: Job Title Technology Service Specialist Corporate Title Assistant Vice President Location Jacksonville, FL Overview As a technical member of the Managed Middleware Platform team, you will be responsible for ensuring the stability, availability, and resilience of enterprise messaging, managed file transfer (MFT), and data integration platforms that support Deutsche Bank's global business operations. You will drive incident, problem, and change management, ensuring critical services and data flows are delivered reliably and within SLA commitments. Working closely with application, infrastructure, and business teams, you will proactively identify and mitigate operational risks, enhance platform performance, and support large-scale technology transformation initiatives. Through automation, observability, and SRE best practices, you will help improve operational efficiency, reduce toil, and strengthen the reliability of mission-critical platforms that power the Bank's digital ecosystem. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gift and volunteer programs What You’ll Do Troubleshoot and resolve complex production issues to improve platform stability, performance, and availability Review and validate application and platform changes, ensuring risks are identified and appropriate controls and documentation are in place Develop and enhance monitoring, alerting, and observability capabilities to maximize platform performance and uptime Lead incident, problem, and post-mortem activities, driving root cause analysis and continuous improvement across support processes Ensure critical data feeds and messaging services meet SLAs while maintaining high availability of business-critical functions Collaborate across global teams and support operational responsibilities, including escalation management, disaster recovery coordination, and delegated ITAO/CSM activities Skills You’ll Need Several years of experience supporting and administering Managed File Transfer (MFT) platforms, Informatica PowerCenter, and cloud-based environments Strong knowledge of enterprise file transfer ecosystems, network architecture, and secure file transfer protocols including FTPS, HTTPS, AS2, and Connect:Direct Hands-on experience with MFT solutions such as Axway and bTrade, along with monitoring tools including Geneos, Netcool, and Tivoli Strong analytical and problem-solving skills with scripting expertise in Python, UNIX/Linux Shell, and Perl for automation and operational support Extensive IT support experience within financial services, with a proven ability to collaborate effectively with stakeholders and cross-functional teams Skills That Will Help You Excel Good Understanding of Oracle database architecture, be able to define maintenance jobs, and create and run queries to analyze data Good understanding of Unix and Network Infrastructure, able to troubleshoot system issues such as high load, network latency, and firewall rules Experience working in global teams with strong communication and stakeholder management skills Self-motivated, proactive, and a strong team player Experience supporting and operating cloud-based infrastructure, automation, and integration services in hybrid environments Expectations It is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in Jacksonville is $78,000 to $120,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration. Deutsche Bank Benefits At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more! Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email [email protected] . #LI-HYBRID We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .
Posted 3 weeks
Data Analytics Intern
Humic Growth Solutions, Inc. - Jacksonville, FL 32218
HGS Bioscience is a fast-growing, agriculture-based manufacturing team headquartered in Jacksonville, FL. Our people are at the center of our success, and we are committed to building a supportive, growth-oriented workplace. We're seeking a motivated Data Analytics & IT Intern to support our growing technology initiatives while gaining hands-on experience in a manufacturing environment. This role will provide frontline technical support to team members while assisting with infrastructure planning and the integration of AI-enabled business tools, including Claude, to improve efficiency and productivity across the organization. Key Responsibilities Support planning and testing of AI tools, including Claude, to enhance business operations. Help develop user documentation, training materials, and technology best practices. Assist with technology deployments, equipment setup, and general business analytics projects. Assist with documenting and reviewing current systems infrastructure and technology processes. Collaborate with the IT team to identify opportunities for process improvement and automation. Qualifications Currently pursuing a degree in Business Finance, Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field. Strong troubleshooting and problem-solving skills. Interest in artificial intelligence, automation, and emerging technologies. Excellent communication skills and a customer-service mindset. Ability to work independently while managing multiple priorities.
Posted 3 weeks
Computer Systems Analyst 2/3
Northrop Grumman - Saint Augustine, FL 32095
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career. The Business Systems Analyst (BSA) team within Northrop Grumman CIDO is seeking a motivated individual to join our team as a Computer Systems Analyst 2 or Principal Computer Systems Analyst 3. The BSA team bridges the gap between the business side of operations (day-to-day system users) and the application development teams. The team also manages the Aeronautics Sector’s current and future PMO portfolio of IT projects, including budget, schedule, and risk management. This candidate will be asked to provide technical and business-process support for the following functional areas: Production Engineering – Manufacturing & Industrial Engineering processes and production systems; Manufacturing Shop Floor - processes, operations, and tooling; and Manufacturing Quality - quality assurance and control processes. The desired candidate for this position can serve in this role from any one of the following major Northrop Grumman sites (El Segundo, San Diego or Palmdale, CA; St. Augustine or Melbourne, FL; Clearfield or Roy, UT). Note: This role supports hybrid work arrangement; however, due to the classified nature of the work, a regular on-site presence is required. While some work-from-home opportunities may be available, employees are expected to commute to the office as business needs dictate. The ideal candidate must be able to effectively communicate technical principles, theories, and concepts as well as develop innovative solutions to technical issues. The candidate must demonstrate customer support skills, work collaboratively in cross-functional team settings, and complete assignments with minimal management supervision. The role requires the ability to effectively manage multiple tasks in a fast-paced environment and to learn new computer applications. Primary Responsibilities: Coalesce, analyze, and document user requirements and/or problems to improve existing systems Collaborate with business partners to develop solutions and correct system deficiencies Develop system specifications that address business requirements aligned with system architectures Test solutions to ensure optimal system functionality Monitor integrated system interfaces for errors and resolves as necessary Draft & publish instructional materials and provide system training to end users Represent the organization in providing solutions to complex system issues Contribute to the completion of specific programs and projects Work with process owners to ensure optimal system interactions and develop improvements May also have the opportunity for a Project Management role on IT projects This position may fill at a higher level based on the qualifications listed below. Basic Qualifications for Level 2: Master's Degree with 0 years of experience; OR a Bachelor’s degree with 2 years of experience; OR an Associate's degree with 4 years of experience; OR a High School Diploma (or equivalent) with 6 years of experience is required Candidates must the ability to obtain a US Government Secret level security clearance (at a minimum) in order to be considered Experience executing in CPLM, SAP/S4, SMES, or other ERP systems Experience with Microsoft Office tools Experience interacting and/or supporting Manufacturing Engineering, Industrial Engineering, Shop Floor Operations, and Quality processes Basic Qualifications for Level 3: Master's Degree with 3 years of experience; OR a Bachelor’s degree with 5 years of experience; OR an Associate’s degree with 7 years of experience; OR a High School Diploma (or equivalent) with 9 years of experience is required Candidates must the ability to obtain a US Government Secret level security clearance (at a minimum) in order to be considered Experience executing in CPLM, SAP/S4, SMES, or other ERP systems Experience with Microsoft Office tools Experience interacting and/or supporting Manufacturing Engineering, Industrial Engineering, Shop Floor Operations, and Quality processes Preferred Qualifications: Bachelor’s degree in related field Additional Subject Matter Expertise and experience working in PEO system Experience with Business Process Testing (BPT), and script writing Understanding of hardware and software requirements, design, development, and testing of system integrations and/or Interfaces Data Conversion AI & Production Operations - Experience integrating or supporting AI/analytics solutions within production systems (MES, ERP). Management Information Systems, Computer Science, or related Technical Degree Experience in the Aerospace Industry or working on Defense Acquisition programs Experience working on teams using an agile framework (e.g., scrum, Kanban) We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivating your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us! #MPR Primary Level Salary Range: $72,100.00 - $125,200.00 Secondary Level Salary Range: $89,400.00 - $155,400.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Posted 3 weeks
Senior Engineer, Platform & Site Reliability
Intercontinental Exchange - Jacksonville, FL 32246
Overview: Job Purpose As a key player within Intercontinental Exchange's (ICE) innovative servicing technology division, our team is dedicated to delivering cutting-edge mortgage processing solutions on a resilient, cloud-native platform. This role is pivotal to our platform engineering and site reliability initiatives, owning the Amazon EKS (Kubernetes) foundation on which our product teams build and run. The Senior Engineer, Platform & Site Reliability will apply deep expertise in AWS, GitOps with ArgoCD, Crossplane, the Istio service mesh, and modern observability to keep our systems secure, scalable, and highly available across multiple regions and environments. Java (Spring) and React (TypeScript) development remain part of the role, ensuring you can build platform tooling and contribute to the applications you operate. By joining our team, you will directly shape the reliability, performance, and operability of the platform that powers our business. Designs, builds, and operates the cloud-native platform and reliability tooling for the MSP DX (IMT) with an emphasis on a secure, scalable, and highly available foundation. Our engineers manage Amazon EKS clusters across multiple AWS regions and environments in an Agile SDLC, delivered entirely through GitOps. Responsible for the provisioning and lifecycle of Kubernetes clusters and cloud infrastructure, CI/CD pipelines, service mesh, observability frameworks, and secrets management, while also contributing to the Java microservices and React micro frontends that run on the platform. Responsibilities Provisions, upgrades, and operates Amazon EKS (Kubernetes) clusters across multiple AWS regions and environments (UAT, stable, production, and chaos), ensuring a secure, scalable, and highly available platform. Manages cloud infrastructure declaratively through Kubernetes using Crossplane, and implements GitOps practices with ArgoCD to deliver all infrastructure as code. Operates and upgrades the Istio service mesh, including canary rollouts, along with Envoy and ingress, for traffic management, routing, and mutual TLS. Designs and operates monitoring, logging, and observability solutions using Prometheus, Grafana, Jaeger, OpenTelemetry (OTEL), Kiali, and Fluent Bit, and defines SLOs, alerting, and dashboards. Improves system reliability through capacity planning, autoscaling, incident response, on-call practices, and chaos engineering. Administers platform services such as cert-manager, external-dns, external-secrets, sealed-secrets, and the AWS Load Balancer Controller, and integrates with AWS services including DMS and MSK. Builds and maintains CI/CD pipelines (Azure DevOps) and automated security scanning (for example, SonarQube) to deliver changes safely and repeatably. Provides full-stack Java (Spring) and React (TypeScript) development for platform tooling and for the microservices and micro frontends that run on the platform. Designs and develops APIs and automation that support platform capabilities and self-service for product teams. Participates in reliability and architecture design ceremonies and analyzes system needs to determine technical requirements. Writes technical specifications and operational runbooks based on conceptual design and stated business and reliability requirements. Develops and/or reviews automated tests and reliability validation before release, with an emphasis on Unit, Component, and Scenario tests. Troubleshoots operational failures in both test and production environments and leads root cause analysis. Mentors or guides the work of less experienced site reliability and software engineers. Remains current on industry standards in cloud, DevOps, SRE, and web development disciplines. Performs additional related duties as assigned. Knowledge and Experience Bachelor's Degree or the equivalent combination of education, training, or work experience. 5+ years of site reliability, platform, DevOps, or software engineering work experience. Hands-on experience operating Kubernetes and cloud-native technologies in production, preferably Amazon EKS on AWS. Experience with infrastructure as code and GitOps practices and tools. Experience developing and maintaining CI/CD pipelines. Working proficiency in at least one general-purpose language, such as Java or TypeScript/JavaScript, sufficient to build automation and platform tooling. Preferred Knowledge and Experience Experience with Kubernetes, ArgoCD, Crossplane, Istio, Envoy, Jaeger, Prometheus, Grafana, Kiali, or similar technologies. Experience running workloads with cloud providers (preferably AWS) and/or OpenShift, and with the Java JVM. Experience with modern observability frameworks, including SLO/SLI definition and alerting. Experience operating a service mesh, including upgrades and canary rollouts. Experience with secrets management and certificate automation, such as external-secrets, sealed-secrets, and cert-manager. Experience with chaos engineering and resilience testing. Experience with RESTful service development and working with microservices applications. Experience with Postgres SQL Databases and PL/SQL. Experience with modern JavaScript frameworks such as React. Familiarity with source code management tools such as Azure DevOps, TFS, Jira, or Git. Proficiency with development techniques such as Test-Driven Development (TDD and BDD), Unit Tests, Component Tests, and/or Scenario Tests. Familiarity working in a Software Development Life Cycle (SDLC) leveraging Agile principles. -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Posted 3 weeks
Client Support Specialist II, Client Server
Intercontinental Exchange - Jacksonville, FL 32246
Overview: Job Purpose The Client Support Specialist (Client Server) II acts as a subject-matter and product-area specialist to provide technical and business support to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist II endeavors to deliver complete resolutions in a timely and consistent manner to address our customers’ questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business. The Client Support Specialist II may be deployed virtually to manage and drive resolution of escalated customer issues and may be called upon to assist support analysts in complex troubleshooting efforts. Products supported include: Director, Passport, Bulk Data Extract (BDE), ICE Business Intelligence, Navigator, Portal, Loan Boarding, Single Sign On (SSO). Work Hours: 10:00 am to 7:00 pm Central time Responsibilities Develop and effectively apply learned technical and domain expertise to assist customers and team members in the intended and proper use of ICE Mortgage Technology software solutions. Resolve complex problems reported by the customer to the agent in a timely manner with minimal assistance for 95% of all cases assigned at six-month’s tenure in the role while maintaining a satisfactory level of customer satisfaction. Drive service level attainment to departmental standards. Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates in accordance with departmental standards. Recognize systemic customer-impacting problems and respond appropriately per departmental procedure. Understand and follow company and departmental guidelines and policies for customer interaction/customer service. Adopt and exhibit core behaviors toward teamwork and professionalism as defined by departmental standard. Drive customer interactions as set forth by department policy and procedure. Adhere to schedule as set forth by management. Manage case backlog to departmental standards. Thoroughly and accurately document details of all customer interactions in appropriate case management system. Mentor and assist Team Members in workload and understanding of the systems and departmental policies and procedures. Knowledge and Experience Three plus years equivalent customer service or technical support experience Three plus years mortgage servicing experience preferred with a strong understanding in the mortgage banking industry and related technologies Ability to manage own time to department and team standards and expectations. Ability to Analyze and compare the conceptual and technical symptoms of a reported software problem to expected functionality and accurately identify the key differences, probable cause, and corrective course of action. An ability to demonstrate basic competency in software application problem diagnosis, troubleshooting, and resolution Customer Focus: Exhibits a sense of dedication to meeting the expectations and requirements of the customer. Actions are considerate of customer need and perception; Builds and maintains functional and appropriate relationships; Gains trust and garners the respect of the customer Nimble Learning: Willingly and actively learns through experimentation and problem solving. Curious; Learns concepts quickly; Seeks knowledge. Ability to learn and apply the use of department, job, and role specific policies, processes, procedures, and technologies Technical Savvy: Exhibits a willingness and desire to learn diverse, job-appropriate technologies and technical skills. Capacity to understand technical concepts, processes, procedures, and tools. An aptitude for technical problem solving, including the ability to learn and adopt new technical concepts, processes, and troubleshooting procedures #LI-SF1 -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Posted 3 weeks
Director, Elevated Client Services
Intercontinental Exchange - Jacksonville, FL 32246
Overview: Job Purpose Director, Elevated Client Services is a strategic leadership role responsible for overseeing client-facing operations, ensuring client satisfaction, and driving the execution of client strategies. This role serves as a key point of escalation and leads a team dedicated to delivering exceptional service and operational excellence. Responsibilities Client Relationship Management Serve as the senior point of contact for key client relationships. Ensure high levels of client satisfaction through proactive engagement and issue resolution. Opportunity to shape a premium, differentiated service model in a leading mortgage technology partnership offering Act as the primary escalation point for client concerns, ensuring timely and effective resolution. High visibility with executive leadership and top-tier clients Strategic Oversight Oversee the development and execution of client strategies aligned with business objectives. Collaborate with cross-functional teams to ensure client goals are met and exceeded. Strong track record of driving business outcomes, not just service delivery Experience aligning client strategy with technology platform capabilities and roadmap Monitor client performance metrics and identify opportunities for improvement. Operational Leadership Lead and manage an Elevated Client Services team, including hiring, training, and performance management. Develop and implement operational processes that enhance service delivery and efficiency. Ensure compliance with internal policies and client contractual obligations. Client-Facing Engagement Represent the organization in client meetings, presentations, and strategic planning sessions. Foster long-term partnerships through trust, transparency, and consistent communication. Translate client needs into actionable plans and ensure alignment across internal teams. Team Development & Collaboration Mentor and develop staff to build a high-performing, client-focused team. Promote a culture of accountability, continuous improvement, and client advocacy. Facilitate collaboration between departments to support seamless client experiences. Additional Responsibilities & Requirements: Work effectively in a fast-paced, dynamic environment and remain composed under pressure. Manage multiple priorities and deliver results within tight deadlines. May require occasional travel to client sites, industry events, or company offices. Perform other related duties as assigned to support departmental and organizational goals. Partner Network Management (Premium Service Model) Demonstrated ability to build, govern, and scale high-performing services for Partner networks Drive strategic partner alignment to client outcomes, ensuring partners can operate with a premium service model supporting their unique needs. Develop partner strategies to optimize coverage, expertise, and client impact within the mortgage origination ecosystem. Assist in performance management, enablement, and continuous improvement programs to elevate partner capabilities, drive client satisfaction, and protect brand reputation. Knowledge and Experience 7+ years of experience in a client-facing role, with a demonstrated track record of managing executive-level relationships, handling escalations, and driving client satisfaction in a fast-paced environment. Knowledge of ICE Mortgage Technology products and the mortgage origination ecosystem preferred; Proficiency with Salesforce and familiarity with ServiceNow Proven ability to develop and execute client strategies aligned with business objectives, with experience translating client needs into actionable plans and measuring outcomes through KPIs and performance metrics. Strong commercial acumen, including experience contributing to revenue growth, renewals, and expansion targets, with familiarity with SaaS financial metrics such as ARR, NRR, and churn. Leadership experience managing and developing high-performing, client-focused teams, including hiring, coaching, and performance management in a matrixed organization. Operational excellence mindset with experience designing and improving service delivery workflows; familiarity with process improvement methodologies (e.g., Lean, Six Sigma) is a plus. #LI-KA1 -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Posted 3 weeks
SAP Commerce Cloud Senior Developer
Deloitte - Jacksonville, FL 32202
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced SAP Commerce Cloud Senior Developer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Talent Model (PTM) is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. Work you'll do/Responsibilities As a Senior Consultant at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed. Manage and update client's B2B Commerce site, built on SAP Commerce Cloud with Spartacus. Interface with client and offshore development team. Triage and fix issues during US hours. Manage monthly releases. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. The Team Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercializes IP to drive growth across all Customer offerings Qualifications Required SAP Commerce Cloud experience with Spartacus - Technical and Functional Integration experience using Boomi and SAP CPI, interacting with SAP S/4 Estimation, Requirement gathering, Team Management and Client Management experience Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience Limited immigration sponsorship may be available. Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred Analytical/ Decision Making Responsibilities Analytical ability to manage multiple projects and prioritize tasks into manageable work products Can operate independently or with minimum supervision Excellent Written and Communication Skills Ability to deliver technical demonstrations
Posted 3 weeks
Software Engineer Lead
Avature - Jacksonville, FL
JOB SUMMARY: The Software Engineer is responsible for one or more steps in the development life cycle including designing, coding, testing, implementing, maintaining and supporting software applications used by internal business partners and/or external customers. The Engineer works with business analysts, technical product managers, and other internal business partners to ensure that development tasks are delivered on time and within budget and may provide recommendations for the development of new or updated code. ESSENTIAL DUTIES & RESPONSIBILITIES: * Provides application software development services or technical support typically in a defined project. * Follows One Call SDLC Standards * Develops program logic for new applications or analyzes and modifies logic in existing applications. * Codes, tests, debugs, documents, implements and maintains software applications. * Maintains, tests and integrates application components. * Ensures that system improvements are successfully implemented. * Demonstrates an understanding of One Call systems and the workers compensation industry. * Participates in Planning and analysis phase of SD projects * Analyzes requirements and translates business requirements into product designs. * Writes technical specifications and other forms of documentation. * Suggests technical alternatives and improves/streamlines processes and systems. * Completes project assignments and special projects commensurate with job expectations. * Conducts planning, analysis and forecasting activities to plan projects and tasks. * May provide leadership and/or guidance to other technical professionals. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: * Bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, training, or work experience. Additional experience preferences by job level are outlined further below. ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES: * Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative, agile, and other modern approaches to software development) * Proficiency in business modeling and requirements definition * Excellent customer service skills that build high levels of customer satisfaction for internal and external customers * Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors) * Willingly shares relevant technical and/or industry knowledge and expertise with other resources * Excellent problem-solving and time management skills * Resourceful and proactive in gathering information and sharing ideas * Strong attention to detail * Ability to operate in a fast-paced environment * Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards. * Ability to work both independently and in a team environment. * Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply. PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT: * This position will be performed in the colleague's home. Work-from-home requirements include the colleague's ability to set up computer equipment within their home office. Occasional in-person team meetings may be required depending on the position. * This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously. * The colleague must be able to discern text displayed on a monitor, input data into specific fields using a keyboard, and adjust focus to distances of up to three feet. * The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement. * The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload. Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time. Software Engineer Lead Expert/lead technical role. Expert knowledge of the field. Develops large and/or highly complex solutions that require analysis and research. Works on multiple projects as a project leader or technical leader/consultant. Works on complex tasks, projects or issues that involve a high degree of risk, impacts business unit performance and makes use of the individuals' high level of knowledge within one or more areas of specialty. Coaches and mentors more junior technical staff. Works with very little or no direct oversight on the most complex and critical projects. Complete latitude for independent judgment. Typically requires 7 or more years of demonstrated applications development experience with many projects as the application development system designer or technical lead on "very large" projects.
Posted 3 weeks
Sales Engineer, Enterprise
Fortinet - Jacksonville, FL
We are seeking a Sales Engineer to partner with a Named Account Manager in a defined territory. This role is designed for a technically strong but strategically minded individual who thrives in customer-facing engagements. The Systems Engineer will act as a trusted advisor , guiding large enterprise organizations through cybersecurity transformation initiatives that span SecOps, Zero Trust, cloud, and network security. Responsibilities Partner with sales to qualify opportunities, define solution strategy, and align technical capabilities with customer business outcomes. Lead discovery sessions, workshops, and security assessments that uncover operational and architectural requirements in complex enterprise environments . Design and present secure architectures that incorporate networking, cloud, and SecOps components. Deliver impactful presentations and demos to both technical stakeholders and executive decision-makers (CISOs, CIOs, CTOs, and business leaders) . Customer Engagement & Strategy Serve as the primary technical expert in sales cycles, guiding enterprise accounts through evaluation and decision processes. Advise on cybersecurity strategies such as Zero Trust, SASE, cloud security, and SecOps modernization. Build and maintain long-term trusted relationships with C-level executives and senior leadership , positioning yourself as a strategic advisor. Translate technical concepts into business value discussions tailored for executive-level conversations. Post-Sales Partnership Support smooth deployment transitions by working closely with professional services, support, and customer success teams. Provide roadmap guidance, operational reviews, and strategic check-ins to reinforce customer value realization. Continue as a trusted advisor to enterprise leadership , ensuring ongoing alignment of their evolving needs with solution capabilities. Required Skills & Experience 5–8 years experience in pre-sales or systems engineering roles in enterprise-scale cybersecurity, networking, or cloud environments . Strong understanding of networking (LAN/WAN, routing, switching, VPNs, TCP/IP) and core security protocols (IPSec, TLS/SSL, PKI, SAML, OAuth, RADIUS, etc.) . Ability to articulate and design solutions across: SecOps modernization (SIEM, SOAR, XDR) Zero Trust and SASE architectures Cloud and hybrid security (IaaS, SaaS, containerized workloads) Identity and access management (MFA, SSO, PAM) Excellent presentation, communication, and storytelling skills —capable of engaging both deeply technical audiences and executive decision-makers . Proven track record of leading architectural discussions and aligning technical solutions with business priorities at the enterprise level . Preferred Qualifications Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). Industry certifications such as CISSP, CCSP, or vendor-specific credentials (e.g., NSE, CCNP Security, AWS Security Specialty). Experience in consulting or advisory roles for large enterprise customers , especially in CISO/CIO-level conversations. Familiarity with compliance and security frameworks (MITRE ATT&CK, NIST CSF, ISO 27001, SOC 2). Why Join Us This is an opportunity to operate at the intersection of cybersecurity strategy, executive engagement, and customer success, influencing large-scale enterprise organizations as they modernize operations and adopt cutting-edge solutions. If you excel at combining technical depth with executive presence, this role will allow you to shape customer outcomes while growing your career in a dynamic security landscape.
Posted 3 weeks
Pharmacy Quality Assurance Analyst
IQVIA - Jacksonville, FL
Jacksonville, United States of America | Full time | Home-based | R1554514 Job Overview Under general supervision, conducts quality assurance testing of highly complex software applications. Essential Functions Carries out procedures to ensure that all information systems products and services meet minimum organization standards and end-user requirements. Writes test plans and detailed test scripts supporting test cases derived from an analysis of functional requirements and programming specifications. Thoroughly tests software to ensure proper operation and freedom from defects prior to implementation. Documents and works to resolve all problems. Devises improvements to current procedures and develops models of possible future configurations. Performs work flow analysis and recommends quality improvements. Establishes software quality standards for life cycle, documentation, development methods, testing and maintenance. Establishes advanced software test standards and methods and conducts complex software tests. Important Please ensure all relevant experience listed below is clearly visible and detailed within your resume. Required Experience Bachelor's Degree Computer Science, a related field or equivalent experience Req Two (2) or more years related experience in quality assurance and testing Req Excellent verbal and written communication skills, with proven technical writing abilities Strong analytical skills, problem-solving ability and logical thinking capabilities Excellent inter-personal skills, working in collaboration with onshore and offshore teams Proven ability to work independent and productively Adaptive for change and implementing new technologies & process Should be proactive with a zeal to learn and have an inquisitive attitude Preferred experience includes: SQL querying and database validation Backend database testing Data validation and analysis Pharmacy technician experience Pharmacy claims adjudication experience Pharmacy billing experience Healthcare or pharmacy operations exposure QA testing within transactional systems This is a remote/WFH position currently open to Internal Employees currently residing in the United States. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $48,100.00 - $120,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Where you'll work Home-based You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role. Culture Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.