Job Results
Technology Services
Posted 3 weeks
Director, Business Applications | IT- Applications – Rev Cycle
UF Health - Jacksonville, FL 32209
Overview: Leads the strategic development and implementation of business application solutions to support organizational objectives. Manages cross-functional teams to deliver and integrate technology that enhances business processes. Collaborates with stakeholders to gather requirements, prioritize enhancements, and ensure applications perform optimally. Oversees budgeting, resource allocation, and compliance with regulatory standards while driving continuous improvement initiatives. Facilitates user training and support to maximize adoption and satisfaction is also a key responsibility. Responsibilities: Key Responsibilities • Leads the strategic development and implementation of business application solutions to support organizational objectives • Manages cross-functional teams to deliver and integrate technology that enhances business processes • Collaborates with stakeholders to gather requirements and prioritize application enhancements • Oversees budgeting, resource allocation, and ensures compliance with regulatory standards • Drives continuous improvement initiatives to optimize application performance • Facilitates user training and support to maximize adoption and user satisfaction Qualifications: Education Associate’s degree required at minimum Bachelor’s or Master’s degree in a related field preferred Two (2) years of relevant experience may substitute for one (1) year of education Minimum Qualifications • 7+ years of experience in business application development and management • Proven leadership experience managing cross-functional technology teams • Expertise in software evaluation, selection, and integration • Strong budgeting and resource allocation skills • Experience driving continuous improvement initiatives
Posted 3 weeks
Manager, AI Service Operations Transformation PMO
CVS Health - Jacksonville, FL 32202
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Manager, AI Service Operations Transformation PMO Role Overview At Aetna, a CVS Health company, we are transforming Service Operations through the deployment of AI, automation, and advanced workflow capabilities to drive productivity, improve colleague experience, and deliver better outcomes for members and providers. We are seeking a Manager, AI Service Operations Transformation PMO to join the Service Operations Transformation PMO. This role will serve as a central point of orchestration across business, operations, and technology teams to drive execution, rollout, and adoption of AI-enabled capabilities across the organization. This is not a build or engineering role. Instead, this leader will ensure AI solutions are effectively adopted and delivering measurable value—connecting business needs with technical delivery and driving outcomes in complex, fast-moving environments. Key Responsibilities AI Program Execution & Orchestration Lead end-to-end project management for a portfolio of AI and automation initiatives across Service Operations, through deployment and scaling Coordinate across business stakeholders, operations teams, and DDAT to ensure aligned priorities, timelines, and execution plans Manage multiple concurrent initiatives with complex interdependencies, ensuring work progresses with clarity and accountability Identify risks, dependencies, and execution gaps early and drive resolution to maintain delivery momentum Adoption, Change Management & Value Realization Serve as the primary point of accountability for adoption and business readiness for AI Service Operations solutions Partner with operations leaders to ensure workflows, behaviors, and processes evolve alongside new technology Drive structured adoption plans including communications, training, and feedback loops Track and report on value realization and identify actions to close gaps Business–Technology Alignment Translate business needs into clearly defined requirements, use cases, and success metrics for AI-enabled solutions Ensure technology solutions align to real operational workflows and drive intended outcomes Act as a bridge between operations and DDAT, maintaining clear roles and avoiding duplication of responsibilities PMO Discipline & Governance Apply disciplined project management practices across all initiatives, including planning, tracking, reporting, and governance Develop executive-ready updates on program status, risks, and impact What Success Looks Like AI solutions are not just deployed—but consistently adopted and embedded into daily workflows Measurable improvements in productivity, quality, and experience across Service Operations Clear visibility into portfolio health, outcomes, and value delivered Strong alignment across business and technology teams, with minimal friction or rework Required Qualifications Experience 5+ years of experience in program/project management, transformation, or PMO roles, preferably in operations-heavy environments Experience managing multiple concurrent, cross-functional initiatives with complex dependencies Exposure to AI, machine learning, automation, or digital transformation initiatives (direct build experience not required) Demonstrated ability to drive adoption and change management, not just delivery Capabilities Strong ability to connect business needs, workflows, and technology solutions Comfortable operating in ambiguity and managing multiple moving parts simultaneously Excellent stakeholder management and ability to influence without direct authority in a matrixed environment Strong problem-solving skills and ability to proactively identify and resolve execution risks Executive-level communication skills with experience creating clear, concise updates Preferred Qualifications Experience in healthcare, payor, or service operations environments Familiarity with contact center operations, claims, or member/provider experience Experience tracking operational KPIs Graduate degree in AI-related field Education Bachelor's degree or Master's degree in AI related program preferred or equivalent work experience. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,300.00 - $159,120.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 07/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Posted 3 weeks
Lead Applied AI Engineer II
Deloitte - Jacksonville, FL 32202
Lead Applied AI Engineer II Role Overview: As a Lead Applied AI Engineer II , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive engineering craftsmanship and advanced proficiency across multiple programming languages and modern frameworks, consistently demonstrating your exemplary track record in delivering high-quality, outcome-focused solutions. The ideal candidate will be a role-model leader and mentor, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. Recruiting for this role ends on 22nd December,2026 Key Responsibilities: Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, lean designs and implementations. Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, low-level architecture and component design, development, testing, integrations, and support. Engineering Craftsmanship: Maintain accountability for the integrity of architecture and technical stack to the enterprise standards and strategy. Manage dependencies, code design, implementation, quality, data, and ongoing maintenance and operations. Stay hands-on, self-driven, and continuously learn new approaches, languages, and frameworks. Create technical specifications, and write high-quality, supportable, scalable code and review code of other engineers, mentoring them, to ensure all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams. Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time. Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation. Advanced Technical Proficiency: Possess deep expertise in modern software engineering practices and principles, including AI and Agentic SSDLC to deliver daily product deployments using full automation from discovery to production to operations with all quality checks through SSDLC lifecycle. Be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate strong understanding of the full lifecycle product development, focusing on continuous improvement and learning. Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs, architectures, and UX/UI designs into technical specifications and code. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff. Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives. Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions. The team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte's primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte's success. It is the engine that drives Deloitte, serving many of the world's largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The successful candidate will possess: Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care. Required Qualifications: A bachelor's degree in computer science, software engineering, data science, machine learning, or related discipline. Experience is the most relevant factor. 6+ years of experience with most of the following: Angular, React, NodeJS, Python, C#, .NET, Java, SQL/NoSQL, PyTorch, TensorFlow, LangChain, LangGraph, as well as unit testing frameworks. 3+ years of experience building AI/ML applications, with hands-on GenAI experience across LLM integration (OpenAI, Anthropic, or open-source models), RAG pipelines, prompt engineering, and vector databases. 3+ years of experience with cloud-native engineering, using FaaS, PaaS, or micro-services on any of the cloud hyperscalers such as Azure, AWS, or GCP, including their AI/ML services such as Azure OpenAI, AWS Bedrock, or Vertex AI. 1+ years of experience in establishing engineering standards, including actively leading, mentoring, and guiding team members in the adoption and continuous improvement of these standards. Prior software engineering experience with the understanding of Business Context Diagrams (BCD), sequence/activity/state/entity relationship/data flow diagrams, OOP/OOD, data structures, algorithms, and code instrumentations, and AI-augmented spec-driven development. Prior experience using methodologies & tools such as XP, Lean, DevSecOps, SRE, ADO, GitHub, SonarQube, MLflow and agentic AI frameworks (e.g. LangFuse, LangSmith, or equivalent multi-agent orchestration tools) etc. to deliver high-quality products rapidly. Other: Ability to travel 10%, on average, based on the work you do and products you build. Limited immigration sponsorship may be available. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118700 to $243700 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire
Posted 3 weeks
Account Director
Beeline - Jacksonville, FL 32256
Position Purpose: The Account Director is responsible for the ongoing relationship management and revenue growth from multiple clients within their Strategic Vertical. The Account Director will act as the main point of contact for our clients to ensure client satisfaction and overall program success. Responsibilities: Develop and maintain relationships with key account stakeholders to ensure success and growth of client programs Manage programs to ensure account satisfaction and operational delivery of defined objectives Interact with client stakeholders including program sponsors, and hiring managers, to promote MBO’s services and programs Act as the central point of contact for internal escalations for assigned accounts Continually evaluate client programs to improve process, systems, and people efficiencies Provide risk analysis and assessment by identifying potential areas of concern and ensuring programs are being administered as agreed upon and to contract specifications Actively identify account growth opportunities and implement strategies to support growth and development of your assigned client base Provide accurate forecasts and budgets related to account growth, development, and revenue stability Ensure effective communication of the program to all stakeholders internally and externally Research and resolve any escalated account issues relating to service level agreements (SLA’s), contractor on-boarding and enrollment, client invoicing, contractor payroll and compliance and other matters as they arise Remain current in knowledge of market trends, and competitors Prepare metrics and lead Quarterly Business Reviews for your accounts Act as lead during contract negotiations Requirements: Prior experience as an Account Manager, Client Executive, and/or Program Manager, in the contingent workforce, or professional services industry preferred Previous Salesforce and MSP/VMS experience preferred Progressively responsible experience servicing and expanding corporate accounts Strong understanding of staffing, consulting or professional services industry and demonstrated knowledge/capabilities in the areas of analysis and pricing structures related to the contract workforce A track record of exceptional executive client relationship management and successful cross / up-selling to global 2000 clients A track record of success in developing and communicating strategy at an account, client, or business unit level A track record of developing, communicating, managing, and achieving strategic, P&L, and human capital objectives Experience managing change within a geographically disbursed organization Bachelors’ degree from an accredited College/University preferred 5–10 years professional work experience in a Business Development or Account Management role Desired Competencies: Ability and desire to drive change through high-energy, can-do attitude, comfortable working in a high-performance, entrepreneurial, open-door environment. Must be an outstanding communicator and team player who demonstrates attention to detail, and who also understands how to ensure finance initiatives that support the long-term strategy of the business. Strong analytical and problem-solving skills. Ability to work autonomously. Attention to detail / detail oriented. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. Must be able to communicate with others to exchange information Must be able to remain in a stationary position for 50% of the time Must be able to occasionally lift or move object weighing 20lbs or less Our Company: For over 20 years, Beeline has empowered businesses worldwide to achieve competitive advantages with their extended workforce. The Beeline Extended Workforce Platform provides the visibility necessary to mitigate risks, realize cost savings, and adapt to dynamic business needs. With tailored solutions focused on the complexities of the extended workforce, clients can leverage Beeline products that meet their unique requirements. Through thousands of integrations, organizations can connect their extended workforce data across all technology stacks, including major procurement and HR systems. Join the ranks of renowned brands benefiting from Beeline’s seasoned expertise, collaborative innovation, and industry-leading partner network. Explore more at beeline.com. Our Vision: Every person, given the right opportunity, is capable of greatness. Every business, given the right talent, is capable of superior outcomes. Our Mission: Our trusted platform connects businesses to the remarkable talent within the global extended workforce. To learn more about Beeline, our solutions, our culture, and available positions visit https://www.beeline.com/. This list of "Requirements and Responsibilities" is not intended to be limiting. The Company reserves the right to revise this job description based on the actual job requirements as varied from time to time. Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Posted 3 weeks
Quality Improvement Analyst
Community Hospice and Palliative Care - Jacksonville, FL 32257
Awarded Best Quality of Care — Once Again! Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most. At Community Hospice & Palliative Care, we’re honored to be recognized with the Hospice Honors Elite award, a testament not just to our clinical excellence, but to the compassion we bring to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers. We’re here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay. Under the direction of the Director of Quality Improvement and Education, the Quality Improvement Analyst is responsible for assisting in the coordination and implementation of the Comprehensive Quality Management Program (QMP) and while providing analytical support for various Quality Improvement activities. Position Details • Work Location: Community Hospice and Palliative Care main location, 4266 Sunbeam Road Jacksonville, FL. No work from home at this time. • Days/Times: Monday - Friday 8:00am - 5:00pm • Compensation: Commensurate with experience; full benefits package including 23 days annual PTO • Role Requirements: RN License Essential Functions The Quality Improvement Analyst provides general oversight and maintenance of the organization’s system-wide measurement system, performing data analysis, identifying opportunities for improvement, and implementing projects to drive improvement. • Reviews quality indicators/measurements data for patterns or trends that may indicate a quality concern (including patient occurrences, complaints, and grievances). • Participates in statistical analysis, interpretation, and monitoring of clinical data. • Analyze, interpret, and organize various types of data into meaningful reports, graphs and/or summaries for various uses including decision making and trending. • Initiates investigations and analysis of patient occurrences as indicated and coordinates appropriate follow up activities for potential quality issues. • Oversees the design and implementation of organizational wide performance improvement activities as indicated from data analysis. • Works with the Project Management Office and Business Intelligence on organizational strategic initiatives and projects. • Promotes a culture of continuous quality improvement throughout the organization by attending staff/manager meetings to train/coach quality improvement strategies and assist in managing change with new/revised processes. • Identifies concerns for review to improve processes and works with the process “owner” to establish timelines and carry out the performance improvement project (PIP). • Assists the process owner as a clinical and administrative resource in the development, and implementation of organizational PIPs, including but not limited to: Process Mapping, Root Cause Analysis, developing an Action Plan to achieve desired outcomes, and monitoring for improvement. • Maintains knowledge and complies with State and Federal regulations and/or accreditation standards, (as applicable). • Maintains reports and related documents regarding PIP activities. • Designs and develops regular status update reports of the PIP activities. • Prepares summary reports for presentation to various Compliance and Quality Committees and assists with Board Reports and other required reporting. • Serves as facilitator to review pertinent policies as they relate to identified quality issues. • Facilitates the development, review, and revision of organizational processes and policies related to the performance improvement activity being conducted. • Collaborates with the Professional Development Department staff in employee orientation activities, in-service education opportunities, and on-the-job training for field staff to ensure that staff understands basic Quality Improvement concepts and the use of process improvement tools. • Performs other duties as assigned or required. Knowledge and Critical Skills • Interpreting and implementing regulatory requirements and accreditation standards: CMS, State and Federal regulations. • Experience with clinical indicators and outcome measures. • Skilled at maintaining and utilizing large sets of data. • Exceptional analytical skills and ability to translate findings using multiple formats: text, graphs, tables, etc. • Excellent communication, including writing and composition. • Proficient in Microsoft Word, PowerPoint, Visio, and Excel. • Excellent presentation skills. • Strong performance improvement skills with ability to manage multiple Process Improvement Projects. • Knowledgeable in Continuous Quality Improvement (CQI) Principles. • Developing and executing staff training curriculums. • Developing and implementing policies and procedures. • Excellent interpersonal relationship skills and teamwork. Required Experience and Education Any combination of education and experience that would provide required skills and knowledge for successful performance would qualify. • Five (5) or more years of experience in Quality Management required. • Lean and/or Six Sigma preferred. • Minimum of Bachelor’s degree required in nursing and/or business-related field. Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources at [email protected]. We participate in E-Verify to confirm the employment eligibility of all newly hired employees. Where applicable, and as required by law, employment with Community Hospice & Palliative Care may be contingent upon successful completion of a background screening initiated by the organization through the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse. More information about the Clearinghouse, including positions that require screening, can be found here: https://info.flclearinghouse.com. Equal Opportunity Employer
Posted 3 weeks
Data Quality Engineer
Kemper - Jacksonville, FL 32207
Location(s) Alpharetta, Georgia, Birmingham, Alabama, Chicago, Illinois, Downers Grove, Illinois, Jacksonville, Florida, Remote-CT, Remote-NJ, Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. POSITION SUMMARY: Kemper is seeking a Data Quality Engineer specializing in Data Testing and Quality Engineering to design, implement, and optimize enterprise data validation frameworks that ensure the accuracy, reliability, and integrity of business-critical data solutions. This role provides technical leadership across data testing, validation, reconciliation, automation, and quality assurance processes supporting analytics, reporting, and operational systems. The ideal candidate is a self-motivated problem solver with strong intellectual curiosity, deep expertise in data engineering and automated testing practices, and a strong understanding of data governance, security, and compliance principles. As a senior member of the data engineering team, you will be responsible for developing scalable data validation frameworks, ensuring data integrity across pipelines and platforms, implementing automated testing strategies throughout the data lifecycle, and supporting enterprise test environment strategy across complex data ecosystems. Position Responsibilities: Design and Develop Data Testing Solutions Build, maintain, and optimize automated data testing frameworks and validation pipelines that support enterprise reporting, analytics, and business applications using SQL, Informatica, IICS, Snowflake, and Python. Data Validation and Quality Assurance Develop and execute data validation routines for extracts, transformations, and reporting datasets to ensure completeness, accuracy, consistency, and reliability of enterprise data assets. Test Automation and Reconciliation Design automated reconciliation processes between source and target systems, including row count validation, schema validation, transformation testing, and data profiling. Data Pipeline Quality Engineering Partner with data engineering teams to embed testing and quality controls into ETL/ELT pipelines and CI/CD deployment processes across Snowflake, Oracle, and AWS environments. AI-Enabled Test Development and Automation Leverage AI-assisted development tools and intelligent automation techniques to improve test coverage, accelerate validation processes, and enhance the efficiency of data quality engineering practices across enterprise data platforms. Test Environment Strategy and Management Support and contribute to enterprise test environment strategy, including environment planning, test data management, deployment coordination, integration testing support, and validation across development, QA, UAT, and production environments. Data Governance and Compliance Ensure compliance with enterprise data governance, security, and regulatory requirements by implementing data quality standards, monitoring controls, and audit-ready validation processes. Integration and Monitoring Work with structured and semi-structured data formats (XML, JSON) and cloud-native services to validate data ingestion, transformation, and integration processes across distributed platforms. Collaboration and Leadership Collaborate with data engineers, analysts, QA teams, and business stakeholders to define testing requirements, improve data quality processes, and support reporting solutions such as Power BI. Continuous Improvement Recommend and implement improvements to data quality frameworks, testing automation, monitoring solutions, governance processes, and DataOps practices. Mentor junior team members and promote best practices in data quality engineering and testing. Position Qualifications: Required Skills and Experience Bachelor’s degree in Computer Science, Information Systems, or a related field; equivalent work experience considered. 6+ years of experience in data engineering, data testing, or database development. Demonstrated expertise in: SQL development and query tuning Automated data testing and validation methodologies Informatica and IICS for ETL and data integration testing Snowflake data warehouse architecture and validation Oracle database systems Data reconciliation and data profiling techniques Data modeling, normalization, and relational design Handling and validating XML and JSON data structures Building data quality solutions in AWS cloud environments Python-based automation and testing frameworks Strong knowledge of test environment strategy, including environment planning, test data management, deployment coordination, integration testing support, and validation across development, QA, UAT, and production environments. Experience establishing and supporting end-to-end test strategies for enterprise data pipelines and distributed data platforms. Understanding of environment dependencies, release validation processes, and data synchronization considerations for large-scale data ecosystems. Experience developing automated test scripts and reusable validation frameworks. Strong understanding of ETL/ELT testing methodologies and end-to-end data flow validation. Strong problem-solving abilities and the capacity to work independently on complex technical challenges. Deep understanding of data security, governance, compliance, and data quality best practices. High degree of self-motivation, intellectual curiosity, and commitment to continuous improvement. Preferred Qualifications Insurance industry experience (P&C and/or Life). Experience working with IDMC/IICS. Experience with Data Vault 2.0 methodologies. Experience with data quality and observability tools. Experience with PowerShell or Python for automation and scripting. Knowledge of Git and CI/CD pipelines for automated testing and deployment. Exposure to hybrid or multi-cloud data architectures. Experience with Spark, Kafka, Airflow, DBT, and Infrastructure as Code frameworks. Experience implementing automated monitoring, alerting, and anomaly detection for data pipelines. Familiarity with DevOps and DataOps practices for enterprise data platforms. Experience supporting Power BI reporting and downstream analytics validation. Experience utilizing AI-assisted development and testing tools to accelerate test case generation, validation scripting, anomaly detection, and quality engineering processes. Familiarity with AI-enabled data observability, intelligent test automation, and machine learning-assisted quality monitoring solutions. Experience leveraging generative AI tools for SQL validation, automated documentation, test optimization, and pipeline quality analysis. The position can be worked hybrid out of a local Kemper office or remotely for a non-local candidate. Sponsorship is not accepted for this position. The range for this position is $99,000 to $164,800. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-JO1
Posted 3 weeks
Continuous Improvement Analyst
CCI Systems, Inc. - Jacksonville, FL 32202
Why CCI? At CCI Systems, Inc., our mission is simple: Making Life Better through devotion to our world-class employees and delivering innovative solutions for our customers. As a 100% employee-owned company for over 70 years, our experts bring integrity, accountability, and innovation to everything we do. Our culture fosters collaboration, growth, and shared success—creating meaningful work while building the networks that connect communities and power the future. We are seeking a Continuous Improvement Analyst who identifies and implements opportunities to improve business processes, systems, and workflows by analyzing operations, measuring performance, and driving solutions that enhance quality, efficiency, scalability, and user adoption. Working closely with business leaders, stakeholders, and technology teams, this role bridges operations and strategies to optimize processes, support organizational change, and deliver measurable business value. The position aligns with CCI’s commitment to operational excellence, innovation, and scalable growth, and supports the Continuous Improvement initiatives outlined in Innovation and Emerging Technologies planning efforts. Responsibilities Identify operational inefficiencies, process gaps, and improvement opportunities. Facilitate continuous improvement initiatives across departments and business units. Develop recommendations that improve quality, efficiency, throughput, and scalability. Assist in prioritizing improvement opportunities based on business impact and strategic value. Document current-state and future-state workflows using process maps, SOPs, and workflow diagrams. Analyze business processes to identify bottlenecks, unnecessary handoffs, and non-value-added activities. Conduct interviews, workshops, and working sessions with stakeholders to gather requirements and improvement opportunities. Develop and maintain metrics that measure operational performance and process effectiveness. Quantify business value through cycle-time reduction, quality improvements, productivity gains, cost avoidance, and adoption of metrics. Create dashboards, reports, and executive summaries that communicate improvement outcomes. Support implementation of approved process improvements. Partner with project managers, business leaders, and operational teams to drive adoption of new processes and tools. Collect feedback, monitor adoption, and recommend continuous enhancements. Partner with operational leaders, PMO resources, technology teams, and subject matter experts. Facilitate improvement discussions and problem-solving workshops. Promote a culture of continuous improvement and operational excellence throughout the organization. Support Enterprise Innovation initiatives and Proofs of Concept (POCs) through process analysis, KPI development, governance activities, and value realization reporting. Participate in enterprise portfolio reviews and cross-functional governance discussions to ensure alignment between continuous improvement initiatives and strategic business priorities. Perform other related duties as assigned by management. Qualifications Bachelor’s Degree in Engineering, Business Administration, Business Management, or equivalent field of study. 1-3+ years of experience in Continuous Improvement, Operational Excellence, Business Analysis, or equivalent. Experience with developing and mapping processes, creating comprehensive business process documentation, and providing necessary process improvements throughout the life of projects. Advanced knowledge of Microsoft Office suite. Experience with Power BI, SharePoint, Jira or Azure DevOps, Visio or other process mapping tools. Experience with KPI reporting. Lean process experience and/or certifications, i.e., Six Sigma Green Belt IASSC, or Kaizen preferred. Strong project management and problem solving/root cause analysis skills. Proven ability to complete projects according to outlined scope, budget, and timeline. Willing and able to continue education in Process Improvement and Operational Excellence. The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors. Additional Information Must have a valid driver’s license with an acceptable driving record. Travel up to 30% based on business needs, conferences, customer engagements, and collaboration sessions. Shift is Monday-Friday between the hours of 8:00 a.m. to 5:00 p.m. CST but must be able to work outside normal business hours when required.
Posted 3 weeks
Fraud Solutions Manager
Everbank - Jacksonville, FL 32202
Fraud Solutions Manager The Fraud Solutions Manager helps drive the continued growth and maturity of our fraud prevention capabilities. This role serves as a key liaison between Fraud Operations, Technology, Product, Analytics, Compliance, and business stakeholders to identify fraud challenges, develop strategic solutions, and oversee successful implementation. The successful candidate will combine expertise in fraud prevention, business analysis, process improvement, and solution delivery to build scalable fraud capabilities that support organizational growth while protecting customers and minimizing losses. The Fraud Solutions Manager will be responsible for translating fraud strategies and business needs into actionable requirements, managing solution delivery, and ensuring fraud initiatives achieve measurable business outcomes. Key Responsibilities and Duties Fraud Strategy & Capability Development: Support the development and execution of the organization's fraud prevention and risk mitigation strategy. Identify opportunities to strengthen fraud controls while balancing customer experience, operational efficiency, and business growth objectives. Lead the design and enhancement of fraud capabilities across areas including: Payment Fraud, Account Takeover (ATO), Identity Verification, Application Fraud, Scam Prevention, Customer and Transaction Monitoring. Monitor emerging fraud trends, evolving attack vectors, and industry best practices to recommend strategic improvements. Partner with leadership to establish fraud priorities, roadmaps, and long-term capability plans. Solution Ownership & Delivery: Serve as the business owner for fraud initiatives from concept through implementation. Translate fraud strategies, business needs, and operational challenges into actionable solutions. Manage and prioritize fraud-related initiatives to ensure alignment with business goals and risk management objectives. Partner with technology, analytics, operations, and vendor teams to deliver solutions using Agile, Waterfall, or hybrid delivery methodologies as appropriate. Define business objectives, success measures, and acceptance criteria for fraud initiatives. Support testing, implementation, and post-deployment validation activities. Identify and manage project risks, dependencies, and implementation challenges. Business Analysis & Requirements Management: Lead discovery sessions and requirements gathering efforts with stakeholders across fraud, operations, compliance, technology, and business teams. Develop and maintain: Business Requirements Documents (BRDs), Functional and non-functional requirements, User stories and acceptance criteria, Process maps and workflow documentation, Business use cases and decision logic. Analyze existing fraud processes and identify opportunities for automation, optimization, and risk reduction. Ensure requirements are documented clearly and remain traceable throughout the project lifecycle. Act as the subject matter expert for fraud-related business requirements and solution design discussions. Stakeholder Management & Collaboration: Build strong partnerships across Fraud Operations, Product, Engineering, Analytics, Compliance, Customer Experience, and Leadership teams. Serve as the primary point of contact for fraud-related solution initiatives. Facilitate discussions to align stakeholders on priorities, requirements, timelines, and expected outcomes. Present recommendations, business cases, and performance results to senior leadership. Influence decision-making using data-driven insights and risk-based recommendations. Data Analysis & Continuous Improvement: Analyze fraud performance, operational metrics, and customer impacts to identify opportunities for improvement. Establish and monitor key performance indicators (KPIs), including: Fraud Loss Rates, Detection Rates, False Positive Rates, Approval Rates, Customer Friction Metrics, Operational Efficiency Metrics. Measure the effectiveness of implemented solutions and recommend enhancements where necessary. Drive continuous improvement initiatives that increase fraud prevention effectiveness and operational scalability. Minimum Qualifications 7+ years of fraud operations and/or fraud product experience Demonstrated expertise in fraud prevention, detection, investigations, and operational processes Strong leadership, analytical, and problem-solving skills Experience driving performance, process improvements, and risk mitigation strategies Travel Requirements: Ability and willingness to travel up to 25% Preferred Qualifications Deep experience with third-party fraud detection, identity verification, authentication, and case management technologies Role Specific Work Experience 5+ Years Required; 7+ Years Preferred Educational Requirements University (Degree) Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 9PL Posting End Date: 7/13/26 Req Benefits: EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company: Medical, dental, vision & HSA/FSA 401(k) savings Paid holidays & generous PTO Additional wellness & voluntary benefits Additional Company-provided benefit options (subject to plan terms): Tuition reimbursement Commuter Benefits Life and Disability Insurance Compensation: $144,300 - $195,200 Additional Details : EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. 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Posted 3 weeks
Sr. Accountant, Indirect Tax
Fanatics - Jacksonville, FL
About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. The Role The Sr. Accountant, Indirect Tax maintains tax records and is responsible for all aspects of sales and use tax, property tax, business licenses, etc. for multiple legal entities. What You'll Do Indirect Tax Prepare, review and file various reports for state and local reporting as well as other areas of tax compliance (monthly, quarterly, annually) while continuously and proactively pursuing compliance and data management process improvements Maintain compliance/tax calendar for preparation, processing, and filing of sales and use tax permits and required filings, to ensure registration and reporting obligations are met on time Maintain current knowledge of tax laws, updates, and revisions and present changes to management or inform management of issues affecting Fanatics. Review system transactional data to ascertain the proper tax treatment, investigate discrepancies, research corresponding tax law, prepare numerical analyses, and make adjustments to the accruals and return data files accordingly; seek to prevent issues from continuing in the future Review proposals for tax implications and recommend actions that meet business plans while managing tax liability. Research product taxability by jurisdiction and summarize findings Maintain multiple spreadsheets required for documentation Answer inquiries from tax authorities, vendors, and customers and respond as needed; complete required records, reports and maintain files General Accounting Perform general ledger account analysis and reconciliations of key accounts as assigned Assist with month end close and various other assigned duties within Accounting as needed Complete accounting functions in accordance with established policies and procedures Participation the monthly general ledger closing process Responsible for effectively researching, tracking, and resolving accounting problems and discrepancies What We're Looking For Adaptability: Maintain effectiveness when experiencing major changes in work tasks or the work environment; adjust effectively to work within new work structures, processes, requirements or cultures. Communication: Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message Information Monitoring: Set up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it Problem Solving: Ability to analyze and solve problems using learned techniques and tools with analytical and statistical examination skills Managing Work: Effectively manage one's time and resources to ensure that work is completed efficiently Relationships: Comfortably build partnerships by working collaboratively with cross-functional teams and systems initiatives to minimize impact on exposure and reporting requirements Culture: Promote a culture of compliance and attention to detail, accuracy, and confidentiality Leverage AI tools and technologies Bachelor's degree in accounting, finance or the equivalent combination of education, training, and work experience. Due to continual changes in tax regulations, continuing education is required. By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.
Posted 3 weeks
Conflicts Analyst
Akerman LLP - Jacksonville, FL 32202
Founded in 1920, Akerman is recognized as one of the nation’s premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a Conflicts Analyst (or Senior Conflicts Analyst depending on experience) to join the firm’s Conflicts Department. This is an exciting opportunity to work in a fast-paced environment analyzing and researching data associated with potential new business and new employees while contributing to the success of the firm. The Conflicts Analyst works closely with attorneys and team members of the Conflicts Department to identify possible ethical and business-related conflicts of interest. If you are an intelligent and curious individual who also enjoys research and variety each day, and would like to put your strong oral and written communication skills to good use, then this is definitely the job for you. The ideal individual will have a collaborative mindset, an acute attention to detail, and work well under pressure, but also understand the meaning of exceptional customer service. The position requires critical thinking, strong judgment, and decision-making skills to be able to research and seek out potential issues with bringing on new business and new employees to the firm. This position requires availability for a regular late-day schedule ending between 7:00 p.m. and 8:00 p.m. Eastern Time, Monday through Friday. Typical schedules include 10:00 a.m.–7:00 p.m., 10:30 a.m.–7:30 p.m., or 11:00 a.m.–8:00 p.m. ET. Responsibilities: Research corporate affiliations of clients and parties using Hoover's/D&B as well as cross reference information using the internet, Secretary of State websites, and other research tools. Perform routine conflicts of interest searches by identifying and validating party information; determining appropriate search criteria (Boolean operators); running searches and analyzing results for data to be included or excluded based on the policies and procedures of the General Counsel's Office. Verify that all conflicts reports are complete, consistent, accurate, and adhere to established standards and procedures for all conflicts of interest searches performed Firm-wide. Assist and respond to attorney and staff requests. Assist in maintaining data in Intapp by updating client/matter name changes and adding parties to existing matters. Uphold standards for searching and analyses on all requests by implementing and policing standards of accuracy, quality, and thoroughness. Be available for urgent and confidential matters and situations, including evenings and weekends (on a rotating schedule). Contribute to process, procedure, and technology improvements to provide optimum customer service and efficiency. Exhibit proficiency in the understanding and utilization of the conflicts database; including maintenance and updating of the database (required for a senior analyst). Review the work of junior analysts on a scheduled basis (required for a senior analyst). Perform other duties as assigned. Qualifications & Requirements: Proficiency in Microsoft Office, Intapp Intake, Intapp Open, Hoover's/D&B and other research software is preferred (required for senior analyst). Strict attention to detail and excellent analytical and organizational skills are a must. Excellent verbal and written communication skills. Must be responsible for completing tasks and following through with the resolution of issues; including the ability to meet deadlines and work in a fast paced environment. The ideal candidate must interact well with people at all levels with a high degree of accuracy, confidentiality, and professionalism. Strong understanding of conflicts-of-interest, business intake procedures in a law firm environment is preferred (required for a senior analyst). Four to five years of experience in risk management, research, reference library work, conflicts searching, or related experience is preferred (required for a senior analyst). A bachelor’s degree is required. Conflicts training will be provided. We offer an excellent compensation and benefits package. Please submit your resume, cover letter, and salary requirements. EOE #LI-LS1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.