Job Results
Technology Services
Posted 3 weeks
Director Risk Management
Acosta Group - Jacksonville, FL
The Risk Management Director is responsible for the strategic oversight, execution, and continuous improvement of the company’s insurance, claims, and enterprise risk management programs. This role leads the development and implementation of risk strategies, policies, and procedures designed to identify, assess, mitigate, and monitor risk exposure across the organization. The Director will partner closely with Safety, Legal, Finance, HR, Real Estate, operations leaders, third-party administrators, brokers, insurers, and other internal stakeholders to align risk management activities with business objectives. This role will lead enterprise-wide risk initiatives, support proactive risk mitigation planning, and provide insights to senior leadership to strengthen organizational resilience, reduce losses, and enhance risk-informed decision-making. Essential Functions of this Position: Insurance Program Management: Oversee the procurement, renewal, and administration of all corporate insurance programs (e.g., Workers’ Compensation, General Liability, Auto, Property, Cyber, D&O). This includes the areas of underwriting, claims management and safety/loss prevention. Partner with brokers, insurers, and internal leaders to evaluate coverage adequacy, emerging exposures, and opportunities to improve the company’s total cost of risk. Enterprise Risk Strategy: Collaborate with senior leaders and business owners to align risk mitigation plans with strategic priorities, operational objectives, and organizational risk appetite. Promote a proactive risk culture by helping leaders understand, own, and manage risks within their areas of responsibility. Claims Oversight: Provide leadership and direction for escalated claims management activities, including high-severity Workers’ Compensation and liability claims. Supervise the Risk Manager and ensure claims are managed consistently with best practices, internal expectations, and applicable regulatory requirements. Collaborate with Safety, Legal, HR Leave Accommodations, operations leaders, and third-party administrators to improve claim outcomes, support return-to-work efforts, and reduce loss exposure. Vendor and TPA Management: Manage relationships with third-party administrators, insurers, brokers, and legal counsel. Drive continuous improvement in vendor performance, claims handling, reporting accuracy, and risk management support. Cross-Functional Collaboration: Partner with internal stakeholders including the Safety team, HR Leave Accommodations team, Legal, Finance, and Real Estate to ensure alignment on risk mitigation strategies, claims handling, and compliance with internal policies and external regulations. Data & Analytics: Analyze claims trends and risk exposures to inform decision-making and recommend improvements to safety and loss control programs. Develop and implement quarterly metrics for measuring and communicating the activity and progress to executive leaders. Compliance & Governance: Ensure compliance with all applicable insurance regulations and internal policies. Maintain accurate records of risk-related expenses and exposures. Training & Communication: Lead training initiatives for business units on claims reporting, return-to-work programs, and risk awareness. Serve as a key advisor to senior leadership on risk-related matters. Team Development: Develop and manage the Risk Management Team, including hiring, coaching, development, performance management, and ensuring team is meeting department objectives. Experience Requirement: 10+ years leading risk management activities Professional Designation such as ARM, CPCU or CRM preferred Knowledge, Skill and Ability Requirements: Knowledge of insurance contract language, insurance underwriting, and claims processing Deep knowledge of casualty insurance, claims management, and multi-state Workers’ Compensation programs. Knowledge of OSHA and EPA regulations and potential risk involved Ability to develop, implement and evaluate loss-control programs Strong verbal, written, analytical, and persuasive skills and ability to interact effectively with all levels of associates and management Proficiency in RMIS platforms and Microsoft Office Suite (Specifically Excel). Must be able to handle multiple projects and deal with varying deadlines #DiscoverYourPath Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement. Ready for a career path that’s as unique as you? Discover your path at Acosta Group! Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. AI and Automated Decision-Making Notice We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment. If you have questions about our use of AI in recruitment or require an accommodation, please contact [email protected] or by calling us at 1-800-377-2754. For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath
Posted 3 weeks
Head of Payment Engineering, Director (Retail Bank)
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Applications Development Senior Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities. Responsibilities: Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and process Develop vision for team around roles and responsibilities, and structure team to ensure greatest impact, efficient use of resource, and alignment to business structures Prepare and present regular team/project reviews to senior management and business leaders Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner Monitor and manage approach/end results, budgeting, planning, policy formation, and contribute to future strategy of the area(s) Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements Research and resolve issues, provide recommendations, and escalate to senior management as needed Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications Lead and deliver local staff forums, present global, regional, and location news and updates to engage team in the progress of organization Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: 15+ years of relevant experience 8-10+ years of managerial experience PMP Certification, MBA, Specific to business Licenses and other Experience with financial products Working knowledge of the industry and competitors’ products and services Advanced knowledge of strategic direction of the function within relevant part of the business Proficient computer skills with a focus on Microsoft Office applications Demonstrated leadership, management, and development skills Education: Bachelor’s degree/University degree or equivalent experience Master’s degree preferred - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Irving Texas United States - Primary Location Full Time Salary Range: $170,000.00 - $300,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Jul 16, 2026 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 3 weeks
Business Analyst, Internal Communication & Digital Content, Baptist Health
Baptist Health System, Inc. - Jacksonville, FL 32207
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. The Business Systems Analyst – Internal Communications & Digital Platforms partners with Internal Communications, Marketing, Information Services, and operational leaders to support and optimize the digital platforms that inform, engage, and connect team members across Baptist Health. This role combines business systems analysis, digital content management, and communication expertise to enhance user experience, improve workflows, and ensure content remains accurate, accessible, and aligned with organizational goals. Essential Functions Gather, analyze, and translate business requirements into effective digital solutions and workflow improvements. Manage, maintain, and publish content across SharePoint Online and other employee-facing communication platforms. Develop, write, edit, and optimize content that supports employee engagement and internal communication initiatives. Partner with stakeholders, Information Services, and project teams to support system enhancements, testing, troubleshooting, training, and documentation. Identify opportunities to improve processes, user experience, and digital adoption across internal communication platforms. Minimum Qualifications Education: Bachelor's degree in Communications, Marketing, Business, Information Systems, Digital Media, or related field; equivalent experience considered. Experience: Five (5) years of experience in business systems analysis, digital content management, internal communications, or related roles. Experience with SharePoint Online, content management systems, and Microsoft 365 applications. Strong writing, editing, analytical, problem-solving, and project management skills. Healthcare industry experience preferred. Knowledge, Skills, and Abilities Strong analytical and problem-solving skills. Advanced proficiency with Microsoft Office and business systems. Experience with data analysis, reporting, and workflow improvement. Strong written and verbal communication skills. Ability to manage multiple priorities and work independently. Strong collaboration skills with technical and non-technical stakeholders. Primary Location: Downtown - 841 Building
Posted 3 weeks
Senior KYC Analyst/ Checker (US)
TD - Jacksonville, FL
Work Location: Jacksonville, Florida, United States of America Hours: 40 Pay Details: $72,280.00 - $108,160.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crimes & Fraud Mgmt Job Description: The Senior KYC Analyst develops and maintains TD’s KYC programs, including frameworks, methodologies, procedures, awareness and monitoring, management reporting and/or escalation of issues. This role is primarily responsible for functioning as a Quality Control Analyst or Checker within the process, reviewing the work product. Depth & Scope: Performs more advanced, complicated, or high visibility job functions aligned with policies, standards, procedures, and job aids Ensures that work products are fit for purpose and audit/regulator ready Suggests process improvements to drive better results from efficiency, accuracy, or quality of work product Leads initiatives to help bring these improvements to fruition Works independently as the senior analyst/subject matter expert and may coach and educate others Oversees and/or independently performs tasks from end-to-end Applies expert knowledge of business operations, products, services, methods, and operating standards to drive unit or team performance Executes on more complex and/or non-standard requests Researches and investigates a range of operational/reporting/process issues Recommends and implements solutions within own area of responsibility May need to coordinate/integrate work with other areas as needed Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise Requires advanced technical / business / function knowledge for discipline supported High level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus Represents the group as the lead or subject matter expert on projects/initiatives and/or at meetings across the organization Education & Experience: Undergraduate Degree or equivalent professional work experience 4+ Direct experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners. (or) 8+ years' experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML. (or) Or for an internal candidate proven track record of excellence through metrics or manager discretion Customer Accountabilities: Develops team KYC Ops procedures and governance processes and advise teams of changes and enhancements to enterprise KYC programs and requirements and where they may impact the line of business or the organization Works with FCRM partners and other related groups (such as Compliance, Legal and Risk etc.) to support creation of documentation and reports required by external regulatory bodies and TD internal groups Assesses risks and controls for KYC Ops, and otherwise contributes to the KYC Ops team, interacting with key stakeholders including the line of businesses Provides guidance and oversight to the team members on the effective utilization of issue and event tracking systems Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the KYC Ops program Interacts with control functions within the organization as required Conducts meaningful research, analysis, and assessment of KYC Ops program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of KYC Ops program Supports management in delivery of initiatives related to risk assessment, internal/external exam support, etc. as required Shareholder Accountabilities: Prioritizes and manages own workload to meet KYC requirements for service and productivity and within TD’s risk appetite Provides high quality service and advice to key business (including FCRM) partners and monitor progress of initiatives, action plans, or similar activities Protects the interests of the organization – identifies and manages risks and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues Participates as assigned in new or revised product initiatives, advises businesses on KYC Ops requirements and ensures that those requirements are properly written into requirements for business projects Participates in KYC Ops level projects as needed, to facilitate and oversee changes to KYC Ops processes, systems, or practices Coordinates with other KYC Ops partners and business partners to ensure consistency in the application of KYC Ops program and standards across the enterprise Ensures relevant KYC Ops programs align with TD corporate philosophy, strategic direction, and TD’s risk appetite Complies with applicable internal and external audit and regulatory requirements and may actively provide support during Audit and Regulatory Reviews, providing recommendations and guidance as required Maintains a culture of risk management and control, supported by effective processes in alignment with the banks' risk appetite Participates in responding to periodic exams/audits by regulatory bodies and Internal Audit, to determine level of compliance Contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk/provide guidance for complex situations Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Shares industry knowledge for own area of expertise and participates in knowledge transfer within the team and function Grows knowledge of the business, related tools, and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Contributes to the success of the team by willingly assisting others in the completion and performance of work activities, providing guidance as appropriate Contributes to a fair, positive, and equitable environment that supports a diverse workforce Act as a brand champion for the function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Posted 3 weeks
Sr. Quality Assurance Engineer – Automation
Corporate One Federal Credit Union - Jacksonville, FL 32258
Location: Candidates in the Columbus, Ohio and Jacksonville, Florida area are preferred; remote employment is also possible for candidates in Indiana, Michigan, North Carolina, Texas, Tennessee, and Alabama. Compensation Range: $108,000 - $116,000, commensurate with experience and qualifications Are you passionate about quality, automation, and delivering exceptional software experiences? We are seeking a Sr. Quality Assurance Engineer – Automation with 5 years of experience in quality assurance with a focus on automation to design, implement, and improve automated testing solutions that ensure the quality, scalability, and reliability of software applications. What You’ll Do • Design, develop, and maintain automated test frameworks for UI, API, and backend testing. • Lead the automation strategy, prioritizing efforts based on risk, impact, and business needs; establish and enforce automation standards and best practices. • Convert manual test cases into automated solutions. • Integrate automated tests into CI/CD pipelines. • Execute, monitor, and maintain automated regression and smoke test suites to ensure product stability and quality. • Conduct root cause analysis on defects and test failures. • Prepare and communicate quality metrics and status reports to management. • Collaborate with s Product Owners, Business Analysts, Developers, and other stakeholders to ensure quality requirements are clearly defined. What You Bring • Bachelor’s degree in Computer Science or related field (or equivalent combination of education and experience) • 5 years of experience in QA with a strong focus on automation • Experience with CI/CD pipelines and Agile methodologies • Experience building automated test frameworks • Familiarity with coding and debugging • Experience with API and microservices testing • Experience with cloud-based environments, i.e. Azure; experience with performance testing, preferred • Excellent collaboration, communication, analytical and problem-solving skills • Experience with Postman, Playwright, and/or Thunder Client a plus About Corporate One: We are a leading wholesale financial services provider to more than 700 credit unions nationwide. For over 70 years, we’ve delivered innovative investment, funding, and payment solutions to help credit unions and their communities thrive. Alongside our CUSOs – Lucro Commercial Solutions and Accolade Investment Advisory – we’re committed to empowering our members’ success. Why Join Us? • Organizational Strengths: One of the nation’s largest and most progressive corporate credit unions with more than $5.9 billion in assets and an average staff tenure of 10+ years • Competitive Compensation & Benefits: Generous 401(k) matching, quality health and ancillary benefits • Work-Life Balance: 4 weeks of PTO starting year one, 11 paid holidays, and paid parental leave • Learning and Development: Access to online training, mentoring, and business coaching • Additional Benefits Too Cool to Not Mention: Ongoing special events throughout the year, tuition reimbursement, pet insurance, wellness program and more! Ready to take the next step? Apply now or share with someone who’d be a great fit! Corporate One Federal Credit Union is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Posted 3 weeks
Applied AI Product Manager (Remote)
Deloitte - Jacksonville, FL
An Applied AI Product Manager is a senior individual contributor responsible for ensuring a product's value and viability within a product line. This role involves leading empowered, cross-functional product teams to solve moderate complexity customer problems that align with high value business needs. The Applied AI Product Manager is accountable for the product's success, from vision to execution, and collaborates closely with various functions and stakeholders to deliver valuable, viable, usable, and feasible solutions. The Applied AI Product Manager harnesses AI and agentic tools to compress the concept-to-cash learning loop-automating analysis, prototyping, and compliance detail-work so the team can focus on the human judgment AI cannot replace: product sense-making. The Applied AI Product Manager plays a crucial role in ensuring the success of our high value, moderately complex products by balancing customer needs with business objectives. This role requires a blend of strategic vision, analytical skills, and collaborative teamwork to deliver valuable, viable, usable, and feasible solutions. It demands significant experience in the modern product management craft and a drive for continuous improvement-amplified by the fluent, responsible use of AI to learn faster and earn faster. Recruiting for this role ends on 9/30/2026. Work you'll do Product Accountability Responsible and accountable for the product's value and viability showcasing a measurable Return on Investments (ROI) Drive strategy-aligned solutions to achieve product value objectives. Formulate and achieve Key Performance Indicators (KPIs) for identified problems to solve. Measure KPIs and analyze outcomes to inform future strategies. Leverage AI to harvest outcome evidence early and often, lowering total cost of ownership (TCO). Vision and Strategy Co-create, own, and evangelize the product vision, strategy, and roadmap, using AI to deepen domain knowledge and simulate future scenarios to chart pathways others have not yet seen. Align product objectives with the product line and business goals. Co-create in collaboration with business stakeholders, engineering, experience, and delivery. Use AI to expedite research, gather evidence, bolster domain knowledge, and craft and innovative visions backed by compelling strategic rationale. Market and User Engagement Conduct user research and competitive analysis, using AI agents to synthesize research at speed-accelerating the data crunching, ensuring the human connection. Engage the team with users and stakeholders through continuous research and direct interactions. Collaborate and guide the team toward solutions that address priority user and business needs. Apply analytical skills to analyze data and derive actionable insights, shifting from waiting on analysis to working on insights. Adopt innovative and experimental approaches to solving complex problems, including AI-built, disposable prototypes that validate solutions quickly and retire bad ideas just as fast. Collaboration and Teamwork Work side-by-side with cross-functional (business, engineering, experience, and delivery) team members to achieve KPI outcomes. Promote a product operating model that emphasizes outcomes over output (minimize overproduction while maximizing value). Build empowered teams and product communities who exhibit collective product ownership and level-up their outcome potential through AI and agentic tools Continuous Improvement Promote and drive rapid, emergent, and ongoing learning and adaptation to meet objectives. Drive innovation and improvement of the process to drive out waste and accelerate value achievement, using AI as a force-multiplier to offload the repetitive, speed up the sluggish, and automate the mundane. Remove obstacles for the team and ensure smooth flow of continuous value achievement. Spread knowledge and best practices within the product vertical community. Applied AI Ways of Working Amplify innovation: use AI to rapidly deepen domain knowledge, surface untapped market and user potential, and simulate future scenarios-charting new pathways for the business. Amplify learning: use AI agents to synthesize research and validate ideas before they enter the backlog-compressing lead time by accelerating the data crunching, ensuring the human connection. Amplify focus: act as Editor-in-Chief-using AI to rigorously test assumptions and retire ideas that do not genuinely serve the user's workflow in a way that works for the business. Amplify experimentation: use AI to build early, functional, disposable prototypes that validate the architecture and the solution, playing a key role in the Agentic Secure Software Development Life Cycle that paves a clear path to productionize early and often. The successful candidate will possess: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team Deloitte Product Engineering (PxE) is developing advanced, agentic AI-enabled solutions that are redefining the future of work across our organization and for global clients. We are committed to bringing together outstanding product, engineering, and design talent to lead this transformation. QualificationsRequired: Bachelor's degree in business, Marketing, Engineering, or a related field. 6+ years of proven experience in lean product management or related roles. 3+ years enterprise scale experience across multiple business areas. 1+ years of building AI based intelligent products 1+ year's experience in using GenAI tools to perform product management tasks like conduct idea research, shaping, synthesis, roadmaps, requirements, prototyping, testing Limited immigration sponsorship may be available Ability to travel 0-20%, on average, based on the work you do and the clients and industries/sectors you serve Preferred: MBA or related advanced degree Demonstrated experience in modern product craft of delivering the right thing, in the right way, at the right time. Significant experience in lean product management craft and domain (tools, methods, and practices). Seen as a leader in this space. Proven accountability for value, viability and P&L objectives for a product and for an empowered product team. Customer-Centricity: Deep understanding of customer needs and engagement patterns, driving teams to deliver solutions that customers love and that work for the business. Expertise in applying customer-centric methods and practices. AI Agentic Fluency: Comfortable orchestrating multiple AI agents across the concept-to-cash flow (research, insight, prototyping, specification, coding, and compliance), with guardrails at each hand-off-assumptions, confidence levels, and links to sources of truth. AI Realism and Eval Fluency: Understands the difference between deterministic logic and probabilistic generation; designs guardrails for hallucination, bias, and drift; uses evaluation harnesses before launch and monitors drift after, with a kill-switch mentality-and knows when not to use AI. Experience with modern agentic AI tools such as Claude Code, Claude Co-work, Open AI Codex Cursor, and Visual Studio Code. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $232,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Posted 3 weeks
Ab Initio Engineer
Vaiticka Solutions - Jacksonville, FL 32212
*Job Title: Ab Initio Engineer * *Location: Jacksonville FL (Hybrid)* *Employment - Contract* *Candidates without Ab Initio are acceptable if they have strong ETL + R experience* * Enterprise ETL tools (Ab Initio, Boomi, or similar) * GitLab, Jenkins (CI/CD) * Control‑M or equivalent job schedulers * Rally or similar SDLC/Agile tracking tools * Schedule, monitor, and troubleshoot batch jobs using Control‑M or other enterprise schedulers * Ensure adherence to healthcare compliance and security standards including: * · HIPAA· SOC 2· HITRUST * *Preferred Skills * *Technical Expertise* * Strong SQL expertise (mandatory) * Stored procedures, CTEs, complex joins, performance tuning * ETL Development Experience: 5–8 years overall * R programming experience for analytics and data processing * Unix/Linux shell scripting * Solid understanding of: * Data warehousing concepts * RDBMS architecture and design * Analytics and reporting pipelines Pay: $58.00 - $60.00 per hour Work Location: Hybrid remote in Jacksonville, FL 32212
Posted 3 weeks
Operations Manager
Goodwill of North Florida - Jacksonville, FL 32205
TCI Group Job Title: Operations Manager Department: TCI Reporting to: VP of IT Date: September 2025 Position Status: New FLSA Status: Exempt Job Summary: The Operations Manager provides coordination and administrative guidance in the administration of departmental functions and programs as required. Employees in this position participate in the design, development and implementation of programs, policies and practices that enhance the departmental operations and customer responsiveness of the department that should increase overall service. Minimum Qualifications: Education Bachelor’s Degree in Mechanical Engineering preferred Experience Related experience to include two (2) years of supervisory experience. Licensure, Certification, and/or Registration Other Job Duties Essential Duties % of Time Performs as a generalist using broad knowledge and experience to review and provide guidance to the department in the areas of process, operations and system flow. Participates in the development of policies and procedures. Leads and supports the development and implementation of various departmental programs and projects. Represents the department regularly at meetings. Meets with employees regarding departmental issues and initiatives. Responds to a variety of questions and or problems concerning departmental issues and initiatives. Assists with employee training and development needs. Supervises assigned staff. Must be physically able to operate a variety of machines and equipment including computer, office equipment, telephone, etc. Physical demands are essentially those of sedentary work. Tasks may require extended periods of time at a keyboard or workstation. Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of documentation, files, accounts, and equipment. 90% Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads, or public contact. Other duties as assigned 10% PHYSICAL REQUIREMENTS: Required Standing Walking Lifting/Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Climbing ladders Turning Repetitive Motions More than 2/3 of the day may require standing, using fingers, hands or feet. Preferred Hazards: Proximity to moving mechanical parts Electrical hazards Environmental hazards from fieldwork (dust, debris, cleaning agents, and confined spaces Skill Requirements: Required Basic mechanical and electrical troubleshooting skills Ability to read technical drawings and schematics Installation and maintenance of low-voltage systems Customer service skills Team-oriented with ability to work independently Computer proficiency (internet, mobile devices, email software) Accurate documentation and recordkeeping Organizational and time management skills Preferred Experience with automation systems and ERP software Programming and commissioning skills Public speaking/group presentations
Posted 3 weeks
Cloud Systems Administrator
Nemours Children's Health - Jacksonville, FL
Nemours is seeking a Cloud Systems Administrator to join our Nemours Children's Health team in Jacksonville, Florida. This is a hybrid position (both onsite and remote). This position will support the UKG Kronos Workforce Central and Pro Applications (experience with these applications preferred). The primary responsibility of the Cloud Systems Administrator is the daily management and oversight of the instances of cloud applications, including end-user support, environment monitoring, quarterly upgrades, user management, security role development, and compliance. The Cloud System Administrator works directly with cloud service providers in accomplishing these tasks and ensures those providers are meeting the performance standards, security requirements, and compliance obligations set forth in contractual documents. Provisions and de-provision cloud accounts for internal customers and vendors, including those accounts required for interaction with technical support or third-party application interfaces. Deploys, manages, and operates cloud environments in coordination with cloud service providers. Act as project lead around further software and platform defined services and offerings. Rapidly responds to issues, facilitates follow-up and resolution, including service quality initiatives to ensure stable, reliable, and readily available cloud environments. Collaborates with cloud service providers to develop, refine, and ensure compliance with business continuity and disaster recovery plans. Performs vulnerability management tasks for resources in all cloud environments at the direction of the Information Systems Security Officer or System Owner. Monitors system availability and performs ongoing performance tuning and resource optimization in conjunction with cloud service providers. Maintains documentation of cloud resources, build checklists, scripts, diagrams, etc. Participates in the design, implementation, and management of workflow automation initiatives. Adheres to firm incident management and change management policies and procedures for all software releases or updates. Job Requirements Associate's Degree required or equivalent work experience can be considered in lieu of degree. Minimum of three (3) to five (5) years experience required. Workforce Management (Advanced Scheduling, Time and Attendance) application administration experience in a Health Care environment is strongly preferred. Cloud Certifications – Infrastructure, Platform as a Service or Cloud Applications preferred. Experience with UKG Kronos Workforce Central and Pro Applications preferred. #LI-EP1
Posted 3 weeks
Security & Network Solutions Engineer
Athena Security Inc - Jacksonville, FL 32239
*Position Overview* We are seeking an experienced Security & Network Solutions Engineer who can serve as the technical bridge between Athena Security, customer IT and cybersecurity teams, and physical security leadership. This person will be responsible for completing customer network, cybersecurity, compliance, and vendor security assessment forms while also participating in technical meetings with Directors of Security, CISOs, network engineers, infrastructure teams, and hospital IT departments. The ideal candidate must be equally comfortable explaining security architecture to executives and troubleshooting a network connection with an engineer. *How to Apply* To be considered, please visit our Careers page at our website and submit your resume:*https://www.athena-security.com/career/* *Key Responsibilities* * Complete detailed network, cybersecurity, IT, compliance, and vendor security assessment questionnaires. * Respond accurately to customer questions regarding system architecture, data flows, encryption, access controls, cloud infrastructure, disaster recovery, logging, patching, and security practices. * Participate in customer technical review and implementation meetings. * Communicate confidently with Directors of Security, CISOs, CIOs, network engineers, cybersecurity teams, and hospital IT leadership. * Explain how Athena systems communicate from cloud infrastructure through VPNs, firewalls, routers, switches, cellular networks, and local networks to iPads and other endpoint devices. * Review customer network requirements and identify potential configuration or connectivity issues. * Troubleshoot VPN tunnels, firewall rules, routing, DNS, ports, IP addressing, and connectivity problems. * Work with customer IT teams to bring systems online and resolve network issues. * Document network architecture, data flows, firewall requirements, IP addresses, ports, and troubleshooting procedures. * Support security assessments and technical responses related to HIPAA, SOC 2, encryption, access controls, incident response, business continuity, and other enterprise security requirements. *Required Technical Experience* Candidates must have hands-on knowledge of: * TCP/IP networking and IP addressing * Public and private IP addresses * Static and dynamic IP addressing * Subnets and subnet masks * Default gateways and routing * DNS and domain name resolution * DHCP * NAT and port forwarding * Firewalls and firewall rules * TCP and UDP ports * VPN architecture and troubleshooting * Site-to-site VPNs * IPsec VPN tunnels * SSL/TLS VPNs * Routers, switches, and network segmentation * VLANs * Wi-Fi and cellular connectivity * Cloud-to-customer network connections * iPad and mobile-device connectivity * Network troubleshooting tools and techniques *Advanced Architecture Knowledge* The candidate must understand and be able to troubleshoot: * Dual-homed systems with two network interfaces or connectivity paths * Systems connected simultaneously to private customer networks and external or cellular networks * Multiple gateways and routing priorities * Split tunneling * Asymmetric routing * Failover and redundant network paths * VPN routing conflicts * Firewall and access-control issues * DNS versus direct IP connectivity * Systems that can reach one network resource but not another The person should be able to systematically determine whether a problem is caused by the endpoint device, IP configuration, subnet, gateway, routing table, firewall, VPN tunnel, DNS, customer network, cloud infrastructure, or application. *Security Assessment Experience* The ideal candidate has experience completing or supporting: * Vendor security questionnaires * Network security assessments * Third-party risk assessments * Cybersecurity questionnaires * Hospital and healthcare security reviews * Data-flow worksheets and diagrams * Architecture reviews * HIPAA security assessments * SOC 2 security questions * Business continuity and disaster recovery questionnaires * Incident response questionnaires * Encryption and data-retention assessments The candidate must be able to take a complicated technical question, identify what the customer is actually asking, gather the correct information internally, and provide a clear and accurate written response. *Communication Requirements* This is not a back-office-only technical position. The candidate must: * Speak confidently with Directors and executives. * Communicate effectively with highly technical network and cybersecurity engineers. * Translate technical infrastructure into language that nontechnical security leaders can understand. * Remain calm and organized during customer troubleshooting calls. * Ask the right diagnostic questions rather than guessing. * Clearly explain technical problems, risks, and recommended solutions. * Write professional responses suitable for enterprise security assessments and customer documentation. *Preferred Experience* * 5+ years of network engineering, cybersecurity, solutions engineering, or technical implementation experience. * Experience working with enterprise or hospital networks. * Experience supporting SaaS or cloud-connected hardware systems. * Experience with VPNs, firewalls, routers, iPads, and mobile endpoints. * Experience with cloud infrastructure and hybrid cloud/on-premise environments. * Experience participating in enterprise customer security and architecture reviews. * Experience creating network diagrams and data-flow diagrams. *What Success Looks Like* A successful person in this role can receive a 200-question customer security assessment, understand the technical intent behind the questions, work with the correct internal teams to verify answers, and return a professional and accurate response. The same person should also be able to join a customer call and troubleshoot why an iPad or system cannot communicate through a customer network, identify whether the issue involves IP addressing, routing, firewall rules, VPN configuration, DNS, or a dual-homed architecture, and work directly with the customer’s technical team to resolve it. Pay: $100,000.00 - $200,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance Work Location: Hybrid remote in Jacksonville, FL 32239