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Posted 2 weeks
Customer Support Reps – AI Training – Jacksonville, US
Prolific Academic Ltd - Jacksonville, FL
Customer Support & Experience - AI Training About Prolific Prolific is not just another player in the AI space – we are building the biggest pool of quality human data in the world. Over 35,000 AI developers, researchers, and organizations use Prolific to gather data from paid study participants with a wide variety of experiences, knowledge, and skills. The role We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise. If you have the necessary experience, we'll send you a quick 10- to 15-minute test to assess your skills and suitability for AI tasks. If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate powerful AI models. Researchers looking for your skills tend to pay up to $30 per hour. You must be prepared to complete paid tasks that require one hour of uninterrupted work, though many are shorter. What you'll bring Professional Experience: years of experience in a high-volume customer support, technical support, or client success role. Communication Excellence: exceptional written English skills with the ability to adjust tone, empathy, and clarity based on different customer personas. Problem-Solving Skills: proven ability to de-escalate complex situations and provide step-by-step troubleshooting for technical or billing issues. Efficiency: high typing speed and the ability to navigate multiple information sources quickly to find accurate answers. Attention to Detail: a "sharp eye" for identifying subtle errors in logic, tone, or factual accuracy in support responses. Language Proficiency: multilingual capabilities are a significant plus, especially for evaluating translation and localized support quality. A PayPal account to receive payment from our clients What you'll be doing in the role Evaluate AI Chatbot Responses: review AI-generated support replies for accuracy, brand voice consistency, and "helpfulness" scores. Simulate Customer Interactions: create realistic support tickets and dialogue flows to test how AI handles edge cases, angry customers, or complex inquiries. Refine Knowledge Bases: audit AI-generated FAQ articles and macros to ensure they are easy for customers to follow and technically correct. Sentiment Labeling: annotate model responses to identify if the tone is appropriately empathetic, professional, or overly robotic. Quality Assurance: compare AI outputs against standard Support QA rubrics to ensure they meet professional service standards. Key Technologies CRM & Helpdesk Tools: proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk. Communication: expert use of Slack, Microsoft Teams, and email ticketing systems. Documentation: familiarity with Confluence, Notion, or Guru for internal knowledge management. Why Prolific is a great platform to join as a Participant Joining our platform as a Prolific participant will give you the chance to influence the AI models of the future using professional expertise. Once you pass our assessment, you can join Prolific in just 15 minutes, and start enjoying competitive pay rates, flexible hours, and the ability to work from home. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breadth and the best of humanity. Links to more information on Prolific Website Youtube Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal personal information.
Posted 2 weeks
Senior IAM Engineer – Platform Security
Citi - Jacksonville, FL
Job Req Id: 26954318 Location(s): Jacksonville, Florida, United States Job Type: Hybrid Posted: Apr. 29, 2026 Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. The Role: Citi Secure is seeking a skilled Senior IAM Engineer to join our team, focusing on the design, implementation, and maintenance of secure and scalable IAM solutions. This role is pivotal in enhancing our market capabilities by collaborating with business teams on critical software projects related to application security. The successful candidate will be integral to all phases of the Software Development Lifecycle, from requirements gathering and architecture to implementation and support, ensuring our IAM services are robust, compliant, and aligned with strategic business objectives. Responsibilities Design, implement, and maintain secure, scalable applications and infrastructure with a primary focus on Identity and Access Management (IAM) solutions. Manage franchise-critical security application infrastructure, including project delivery, integration, and operational subject matter expertise. Collaborate with cross-functional teams to gather requirements and ensure IAM solutions are strategically aligned with business needs. Develop robust scripts and/or Java/J2EE code to facilitate system monitoring, enhance process automation, and deliver project requirements. Create and diligently maintain comprehensive documentation for all IAM systems, processes, and problem resolutions within Knowledge Base tools. Provide expert technical application support for the security infrastructure, proactively troubleshooting and expediently resolving IAM-related issues to ensure minimal disruption. Conduct regular, thorough security audits, penetration testing, and SDLC validation to systematically identify and mitigate potential vulnerabilities before production deployment. Ensure strict adherence to internal controls and compliance standards defined by Citi. Proactively identify and implement automation opportunities for repetitive processes using tools like Ansible. Actively contribute to the strategic development, ongoing refinement, and roadmap planning for the firm's IAM initiatives. Strategically engage with vendors and internal support teams to maintain an up-to-date technology stack and promptly address End-Of-Vendor-Support (EOVS) issues. Serve as an Identity and Access Management Subject Matter Expert (SME) to senior stakeholders and team members, offering guidance, specialized knowledge, and targeted training. Qualifications 6+ years' experience in IAM roles as it relates to the experience requirements below. 4+ years of hands-on Java/J2EE programming experience. 2+ years' experience scripting in Unix/Linux environments. Strong proficiency with Java IDEs (Eclipse), API testing tools (SOAP UI, Postman), LDAP clients, source control utilities (e.g., Git), and build/packaging tools (Ansible, Jenkins, Maven). Extensive application security experience, with deep knowledge of SSO, Federation protocols (SAML, OpenID Connect, OAuth2), and Multi-factor Authentication (MFA). Proven experience in architecting, designing, and implementing large-scale IAM solutions. Ability to customize, configure, and develop IAM solution integrations and independently manage project deliverables. Strong knowledge of application architecture, System Integration Testing (SIT), Functional Testing, and Regression Testing. Expertise in at least one of the following application servers: IBM WebSphere or IBM WebSphere Liberty is a plus. Experience with containerization and orchestration technologies (e.g., Docker, OpenShift, Kubernetes) is a plus. Working experience with LDAP and databases is a plus. Knowledge of mobile application development is a plus. Education Bachelor's Degree in Computer Science, IT, or a related field, or equivalent work experience. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Technology - Job Family: Systems & Engineering - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $113,840.00 - $170,760.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: May 05, 2026 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 2 weeks
Directory Services Engineer DS
Tata Consultancy Services (TCS) - Jacksonville, FL
1) CISO Technical Lead – Directory Services Engineer (AD, DS, LDAP) Services: • Effectively manage Citi’s Active Directory and Hybrid Entra ID environment, including monitoring and maintenance of Microsoft Windows Active Directory and Azure AD Connect servers • Collaborate with engineering and operational teams to champion and deliver next gen products and platforms • Troubleshoot and resolve complex problems, identifying root causes • Perform ongoing resolution of customer incident tickets • Work closely with our engineering partners and provide senior level guidance and support to their global counterparts, with focus on Active Directory, security management, group policies and other Windows/AD related technologies • Identify, analyze and own the resolution of repeat incidents leading to permanent resolution • Maintain and document internal team processes • Identify opportunities for process improvements and/or define new processes and procedures • Host cross platform and/or cross organization calls with stakeholders to drive project delivery and collaboration when appropriate • Participate in an on-call rotation, be responsible for answering calls for outages or major incidents • Partner closely with risk teams to build systemic processes that help maintain Citi’s system desired state and enforce compliance Deliverables: • Stable, Secure & Compliant Identity Platform Operations • Incident Management Excellence & Problem Elimination • Engineering Collaboration & Continuous Improvement Required Skills/Expertise: • 5+ years’ hands-on experience supporting multi-domain Active Directory environments with expert proficiency in Microsoft AD and Entra ID • 8+ years’ experience supporting Windows Server OS • Expert proficiency working with most or all of the following: LDAP, Kerberos, DNS, Sites and Services, Performance Monitoring, AD backup and recovery, Azure AD Connect, Conditional Access Policies, Express Routes, Azure Subscriptions and Resource groups • Ability to communicate across perceived organizational boundaries and break down silos to achieve global collaboration • Proactive team player who takes the initiative to meet goals and drive operational improvements. • Balance tactical and strategic goals into a stable and manageable operational framework. • SQL Server and/or PowerShell scripting experience is a plus • Ability to adapt communication styles to effectively communicate with senior management, customers and end-users Sala ry Range: $90,000 to $120,000 per year Location Jacksonville, FL Job Function TECHNOLOGY Role Engineer Job Id 408772 Desired Skills Microsoft PKI Salary Range $90,000-$120,000 a year Desired Candidate Profile Qualifications : BACHELOR OF COMPUTER SCIENCE
Posted 2 weeks
Product Owner – Shipping
RF-SMART - Jacksonville, FL
Product Owner – Shipping Location: Jacksonville, FL (Hybrid) We exist to transform our customers and change lives Who We're Looking For As a Product Owner in Shipping, you will partner with Product Strategy and Engineering teams to drive continuous innovation and maintain excellence in our established parcel shipping solution. You'll accelerate development velocity by bridging business requirements and technical implementation. Starting with discovery, you are inquisitive to understanding customer problems focused on delivering great outcomes. This ongoing habit promotes the behavior and mindset required for priority management, the development process, and customer approval of new features and enhancements that deliver the right outcomes. Our ERP integrated shipping solution automates warehouse shipping operations for maximum efficiency and cost optimization in the pack to ship workflow. This role requires product development expertise, outside-in customer centricity and unrelenting dedication to delivering high quality value to our customers as quickly as possible. If you're energized by meaningful product work in a collaborative, mission-driven environment and you want to see your decisions matter, then this is the right role for you. What You'll Do: Accelerate delivery velocity by translating strategic goals into precise functional specifications and user stories that give engineering the clarity needed to build the right thing, fast Own prioritization and make tough, informed and data driven calls that balance new feature development, stability, and customer-reported issues to maximize value at every sprint Build relationships with customers surfacing real-world insights that shape a ruthlessly focused roadmap - one that evolves what customers value, not just what sounds good Partner with engineering to define technical and functional approaches that drive consistent design patterns, reduce rework, and produce maintainable solutions that fit seamlessly into warehouse workflows Champion cross-functional alignment by connecting Engineering, Product Strategy, Sales, and Support - accelerating feedback loops and ensuring everyone is building toward the same customer outcome Apply ERP and modern tech expertise (particularly NetSuite and AWS) to shape solutions that are architecturally sound, scalable, and genuinely elevate the user experience Stay ahead of the ecosystem - tracking NetSuite updates, carrier API changes, AI advancements, and industry shifts to anticipate what's coming and position the product to evolve ahead of it Elevate product documentation by partnering with Technical Writers to produce content that's accurate, clear, and reduces the support burden on customers and internal teams Validate and triage support-submitted issues, strategically separating what needs immediate attention from what belongs on the roadmap - keeping quality high without sacrificing momentum Serve as a go-to resource for sales, services and support teams on complex customer use cases, ensuring proposed solutions are viable, scalable, and protect the integrity of the product What You Need: Proven ability to translate complexity into clarity - you've turned ambiguous business requirements into functional specs that engineering teams could actually build from, and you have results to show for it Product lifecycle ownership experience - including strategic prioritization of features that balance customer value, business impact, and system stability Strong communication across all channels - written, verbal, and visual - with a track record of bridging technical and business perspectives to drive alignment without unnecessary back-and-forth Hands-on experience managing an established product with an active customer base - you know how to balance the tension between innovation and not breaking what works Working knowledge of ERP systems, preferably NetSuite - you understand how they're architected, where their constraints live, and how integrations behave in practice Practical experience with AI technologies - whether you've integrated AI capabilities into a product, used AI to enhance your own workflow, or are genuinely passionate about applying it in real business contexts Self-directed and organized under pressure - you manage multiple competing priorities without losing focus on what matters most, and you don't need a lot of hand-holding to deliver Preferred Qualifications: Familiarity with cloud architecture and AWS services, and how to leverage them for reliable, scalable product solutions Experience with shipping carrier APIs, rate shopping logic, or multi-carrier integration platforms Background in eCommerce, warehouse operations, parcel shipping, or logistics that gives you genuine industry context Experience coordinating or contributing to product documentation for complex, technical functionality Bachelor's degree in business, supply chain, computer science, or equivalent practical experience that demonstrates analytical thinking and domain knowledge Additional Information Quarterly travel requiring approximately 15% Why RF-SMART RF-SMART has been transforming supply chain and warehouse operations since 1982 - and we're still growing. Our 94% employee retention rate isn't an accident; it reflects a culture where people do meaningful work, feel like they belong, and genuinely look out for each other. You won't find layers of bureaucracy here - you'll find smart, collaborative people who care about getting it right for customers. Selection Process Our thoughtful interview process is designed to be conversational and give you insight into our team and product. It typically includes initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your product ownership approach. Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now
Posted 2 weeks
TECHNOLOGY SUPPORT SPECIALIST
FLAGLER COUNTY SCHOOL DISTRICT - Bunnell, FL 32110
VIEWING THIS JOB POSTING ON INDEED/MONSTER/ZIPRECRUITER? BE SURE TO APPLY WITH US DIRECTLY AT WWW.FLAGLERSCHOOLS.SCHOOLSPRING.COM AND TO VIEW THE ENTIRE POSTING WITH CLICKABLE LINKS FOR JOB DESCRIPTION AND SALARY.. PLEASE CLICK HERE FOR THE JOB DESCRIPTION CLICK HERE FOR SALARY SCHEDULE LISTED UNDER SUPPORT (STEP 0-5) ****Attention**** Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. https://info.flclearinghouse.com
Posted 2 weeks
Salesforce Developer
Bridgenext Digital Engineering - Jacksonville, FL 32256
Company Overview: Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services. Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed. Position Description: The Bridgenext Senior Salesforce Developer plays a critical role in the success of building custom Salesforce solutions. They are involved in all aspects of our Agile delivery methodology and are key to ensuring that our solutions meet clients’ business needs. Our development team understands where out of the box functionality ends, and custom development begins. They are curious, proactive and able to design features independently. Responsibilities include but are not limited to: Work both independently and collaboratively with your team to deliver solutions that meet client expectations and acceptance criteria Potentially juggle 2 projects simultaneously, setting the correct expectations with project leadership on what can and cannot be accomplished given your commitments Provide solution implementation using a variety of technologies listed in the requirements. Be inquisitive, but practical Provide guidance to team members on the implementation approaches for both your work and the work of others Participate in the code review process and also perform code reviews, as needed Maintain a strong familiarity with and adherence to Bridgenext’s coding standards and best practices Write test methods as a feature of your codebase, and not just a deployment requirement Proactively complete peer surveys to support the feedback process for individuals and continual craft mastery Earn Salesforce Certifications to support career advancement Ability to work seamlessly within a team as well as manage individual tasks Workplace: Remote 8-week contract supporting client project working Eastern timezone office hours. Must Have Skills: 4+ years high-level Salesforce application development experience (that’s 4+ years of Apex, not 4+ years of creating objects, reports and workflows) 4+ years developing advanced user interfaces on the Salesforce platform using Aura and/or Lightning Web Components Strong understanding and execution of Salesforce concepts Salesforce JavaScript Dev I and/or Salesforce Platform Dev I certification Experience with Salesforce packaging Ample experience with Agile/Scrum and test-driven development methodologies Able to demo to the client and justify your implementation approach to both technical and non-technical stakeholders Responsiveness to requests from project members and supervisors Able to articulate object-oriented principles in multiple programming languages Highly proficient with SOQL, SOSL, Triggers, Batch Intermediate+ core JavaScript skills Intermediate Visualforce knowledge Must use and understand GitHub / Bitbucket development practices Experience with common API and integration patterns Preferred Skills: Salesforce Platform Dev 2 certification (bonus) Trailhead Trailblazer Rank of Expeditioner+ CSS skills nice to have Professional Skills: Solid written, verbal, and presentation communication skills Strong team and individual player Maintains composure during all types of situations and is collaborative by nature High standards of professionalism, consistently producing high quality results Self-sufficient, independent requiring very little supervision or intervention Demonstrate flexibility and openness to bring creative solutions to address issues Bridgenext is an Equal Opportunity Employer US citizens and those authorized to work in the US are encouraged to apply #LI-AP1 #LI-REMOTE
Posted 2 weeks
Lead DevOps Engineer
APCO Holdings - Ponte Vedra, FL
APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers. Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. Overview: We are seeking a hands-on Lead DevOps / Platform Engineer to lead the design, implementation, and evolution of our CI/CD pipelines and infrastructure platform. This role combines technical leadership with platform ownership and will evolve into defining delivery standards and DevOps architecture across engineering teams. Key Responsibilities: - Architect, implement, and maintain CI/CD pipelines using Azure DevOps and Terraform - Define and maintain DevOps and platform standards - Lead infrastructure automation and deployment patterns - Collaborate across engineering to ensure reliable delivery - Standardize environments across Dev, QA, Staging, Production - Improve incident response and remediation practices - Track DevOps metrics (deployment frequency, MTTR, etc.) - Integrate security into pipelines - Mentor engineers and influence technical direction Required Qualifications: - Bachelor’s degree or equivalent experience - 7+ years in DevOps or software engineering - Expertise in Azure DevOps, Azure Cloud, Terraform - Strong understanding of DevOps and system reliability - Experience with modern architectures and CI/CD at scale Preferred Skills: - Docker, Kubernetes - Observability tools (Dynatrace, Prometheus, Grafana) - DevSecOps experience - Application development background Physical Demands: Work involves extended computer use. Qualifications: Must be able to perform essential duties satisfactorily. Reasonable accommodations will be made as needed. At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results. We C.A.R.E. Committed – We build strong, high-trust relationships with our partners and each other. Accountable – We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity. Results-Driven – We focus on delivering measurable outcomes that create value for our partners and our business. Excellent – We strive for excellence in everything we do while balancing short-term performance with long-term success. If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you. By submitting your application, you acknowledge that you have read and understand our Privacy Policy and Terms & Conditions. APCO Holdings may collect personal information (such as name, contact details, and employment history) to evaluate your candidacy. We may share this data with our subsidiaries, affiliates, and service providers. We retain applicant data only as long as necessary for the hiring process or as required by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Posted 2 weeks
Senior Applications Development Lead (AI & Microservices) Vice President
Citi - Jacksonville, FL
Job Req Id: 26953923 Location(s): Jacksonville, Florida, United States Job Type: Hybrid Posted: Apr. 29, 2026 Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Overview of the Role: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 6+ years of relevant experience in Apps Development or systems analysis role Expert in Python, Full-Stack - Expert (REST APIs, microservices architecture), LLM Frameworks & APIs - Expert, Prompt Engineering - Expert, GitHub Copilot - Advanced, Claude Code/Cursor - Advanced, Devin.AI/Antigravity Experience, Microservices + API Design, SonarQube / Code Review Extensive experience system analysis and in programming of software applications such as Oracle, Java, JavaScript, React, Angular Experience in managing and implementing successful projects Subject Matter Expert (SME) in at least one area of Applications Development Ability to adjust priorities quickly as circumstances dictate Demonstrated leadership and project management skills Consistently demonstrates clear and concise written and verbal communication Education: Bachelor’s degree/University degree or equivalent experience Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Pega Tech Lead + Python, Full-Stack - Expert (REST APIs, microservices architecture), LLM Frameworks & APIs - Expert,Prompt Engineering - Expert, GitHub Copilot - Advanced, Claude Code/Cursor - Advanced, Devin.AI/Antigravity Experience, Microservices + API Design, SonarQube / Code Review - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $113 840,00 - $170 760,00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: may 05, 2026 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 2 weeks
Applications Development Lead (AI & Microservices) Assistant Vice President
Citi - Jacksonville, FL
Job Req Id: 26953926 Location(s): Jacksonville, Florida, United States Job Type: Hybrid Posted: Apr. 29, 2026 Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Overview of the Role: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 5+ years of relevant experience in Apps Development or systems analysis role Expert in Python, Full-Stack - Expert (REST APIs, microservices architecture), LLM Frameworks & APIs - Expert, Prompt Engineering - Expert, GitHub Copilot - Advanced, Claude Code/Cursor - Advanced, Devin.AI/Antigravity Experience, Microservices + API Design, SonarQube / Code Review Extensive experience system analysis and in programming of software applications such as Oracle, Java, JavaScript, React, Angular Experience in managing and implementing successful projects Subject Matter Expert (SME) in at least one area of Applications Development Ability to adjust priorities quickly as circumstances dictate Demonstrated leadership and project management skills Consistently demonstrates clear and concise written and verbal communication Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Pega Senior Developer + Python, Full-Stack - Expert (REST APIs, microservices architecture), LLM Frameworks & APIs - Expert,Prompt Engineering - Expert, GitHub Copilot - Advanced, Claude Code/Cursor - Advanced, Devin.AI/Antigravity Experience, Microservices + API Design, SonarQube / Code Review - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $96 960,00 - $145 440,00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: may 05, 2026 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 2 weeks
SAP BODS/Data Conversion Manager
Deloitte - Jacksonville, FL 32202
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Recruiting for this role ends on 6/2/2026 Work You'll Do Lead functional delivery for large-scale SAP S/4HANA modernization programs, owning workstream execution from design through deployment and post-go-live stabilization. Facilitate client workshops to define future-state business processes, drive fit-to-standard decisions, and influence stakeholders toward adoption of SAP leading practices and process standardization. Produce and govern core implementation deliverables, including solution designs, configuration rationale, test artifacts, cutover plans, deployment readiness materials, and training support. Partner with integration and data teams to plan interfaces, validate data migration readiness, and support accurate, controlled movement of data across systems and environments. Lead and support integrated testing activities across unit, system integration, and user acceptance testing, ensuring business requirements trace cleanly through scenarios, defects, fixes, and sign-off. Help clients strengthen ERP controls, audit readiness, and compliance by embedding controls into design, testing, cutover, and post-production processes from the start. Coordinate deployment and go-live readiness activities, including cutover planning, control migration considerations, issue resolution, training support, and early-life stabilization. Work across functional, technical, and program teams to deliver secure, scalable SAP solutions in regulated government settings, with flexibility to travel as needed to support client delivery. The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our SAP business transformation services drive to improve performance and value delivered by the full suite of SAP solutions. Qualifications Required: Bachelor's degree Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Ability to obtain and maintain a Secret Clearance 5+ years experience leading ERP modernization programs 5+ years experience using SAP Data Services / BODS or comparable ETL tooling to extract, transform, validate, and load data into S/4HANA; to include a combination of the following: SAP S/4HANA Migration Cockpit / "Migrate Your Data", including staging-table and file-based migration approaches Establishing data profiling, data quality rules, cleansing criteria, and business sign-off for both master and transactional data. Defining data migration strategy, including historical data retention and archiving decisions. Leading multiple mock conversions, dress rehearsals, and source-to-target reconciliation to support go-live decisions Planning for post-go-live data stabilization and ongoing data quality monitoring 3+ years leading or governing data migration/conversion workstreams in SAP programs, including object scoping, source-to-target mapping, cleansing strategy, mock loads, cutover readiness, and reconciliation Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve Preferred: Active Secret clearance Experience supporting DoD, and/or U.S. Federal civilian agencies on ERP modernization programs Experience supporting LTMC legacy projects is a plus The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $124,700 to $229,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.