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Technology Services
Posted 3 weeks
TELECOMMUNICATIONS SPECIALIST II – 64053408
State of Florida - Jacksonville, FL 32202
Requisition No: 881091 Agency: Department of Health Working Title: TELECOMMUNICATIONS SPECIALIST II - 64053408 Pay Plan: Career Service Position Number: 64053408 Salary: 34,760.00 -, 45,000.00 Posting Closing Date: 08/11/2026 Total Compensation Estimator Tool Job posting category (Open Competitive) Telecommunications Specialist II Position Number 64053408. Jacksonville, Duval County Your Specific Responsibilities: The Bureau of Vital Statistics provides for the statewide registration of all Florida vital record events, which includes all Florida births, deaths, fetal deaths, marriages, and divorces. The bureau issues more than 2.8 million certified copies annually. A centralized database allows all 67 counties to issue birth certifications, 1850 to present: death and fetal certifications, 2009 to present. Marriages, and divorces, 1927 to present, are available for certification from the state office. The bureau maintains more than 22 ½ million vital records. The bureau produces routine and special analysis and reports of vital statistics data; provides policy, procedure and monitoring of 67 county local registrars of vital statistics; 118 birthing hospitals; funeral directors, medical examiners and certifying practitioners; and numerous tax collector offices, in accordance with Chapter 382 Florida Statutes and Chapter 64V, Florida Administrative Code. Position Description This position is in the Records Registration Section of the Bureau of Vital Statistics, and provides technical assistance and system support to external users of the Electronic Death and Birth Registration systems. The position is primarily responsible for handling help desk calls, emails, system testing, and registration support for funeral directors, medical examiners, hospitals, and county health department staff. Specific responsibilities include the following: 1. Assists users via phone and email with system access issues. Coordinates with central or regional Department of Health help desk to ensure tickets are worked on a timely basis and closed once problem is resolved. Processes and tracks new user access forms. Assist and help with the day-to-day operation of the Records Registration unit, and to help with the manual entry of Birth, Death, Dissolution of Marriage, Fetal Death and Marriage records. 2. Develops and coordinates help desk procedures to ensure quality and consistency is maintained in the delivery of services to customers. 3. Troubleshoots and analyzes system performance; addresses user error issues received by phone or email. Troubleshoots and analyzes relational database components in connection with user error issues. 4. Trains staff engaged in program support activities that enable users to file vital statistics records electronically. 5. Develops and maintains user acceptance test scripts to ensure that system performs as designed in requirements documents including, but not limited to, any future enhancements of the system. Reviews and updates system user manuals and guides. 6. Prepares and submits to management detailed reports dealing with any and all user or facility activities within the system as requested. 7. Coordinates with staff to ensure help desk coverage is provided for weekends and holidays and may work a variable work week schedule. 8. Performs other duties as required. Required Knowledge, Skills, and Abilities: 1. Knowledge of computer equipment. 2. Ability to diagnose and resolve telecommunication problems. 3. Knowledge of records management system standards and procedures. 4. Knowledge of Florida Statutes and Florida Administrative Code. 5. Knowledge of the Department of Vital Records Registration and code manuals. 6. Ability to coordinate activities of technical staff engaged in records management system. 7. Ability to provide training and assessment, communicate effectively, and to identify and solve problems. Qualifications: Excellent customer service skills and knowledge of Office 365 products such as Word, Excel and Outlook. Ability to troubleshoot system issues and resolve. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: 1217 N Pearl Street, Jacksonville, FL 32202 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions ( Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement. Location: JACKSONVILLE, FL, US, 32202 #job-location.job-location-inline { display: inline; } Nearest Major Market: Jacksonville
Posted 3 weeks
Client Support Lead Specialist, Cash Function
Intercontinental Exchange - Jacksonville, FL 32246
Overview: Job Summary This role is an escalation point for resolving complex operational and system issues, supporting customers and internal teams, and serving as the subject matter expert for MSP Cash and Corporate Accounting functions. Primary Responsibilities Serve as the escalation point for complex MSP Cash and Corporate Accounting issues. Provide advanced troubleshooting and support to Client Support team members. Resolve customer issues, identify root causes, and drive timely resolution. Monitor and respond to customer-impacting system issues. Manage escalated cases and ensure adherence to service standards. Collaborate with Product, Development, Operations, and Support teams to resolve issues and improve processes. Conduct business impact analysis for product changes, enhancements, and operational initiatives. Provide guidance on MSP Cash and Corporate Accounting processes and best practices. Support testing, validation, and implementation activities for product and client initiatives. Identify opportunities for process improvement and operational efficiencies. Coach and mentor team members and assist with onboarding and training. Support business reviews, reporting, and customer communications. Participate in incident management activities, including bridge calls and customer communications. Participate in an on-call support rotation. Perform additional related duties as assigned. Required Qualifications & Experience Bachelor's degree or equivalent combination of education and experience 5+ years of experience in mortgage servicing, product support, operations, consulting, or a related field Strong problem-solving, analytical, and customer service skills Ability to manage multiple priorities and work independently Experience collaborating with cross-functional teams Strong written and verbal communication skills Experience with ICE Mortgage Technology products and services preferred MSP Mortgage Servicing Platform experience preferred Knowledge of payment service integrations, including Lockbox, AC, and Digital Banking Knowledge & Skills Corporate Accounting Funds Movement & Daily Balancing Draft Processing Suspense Management Bank Reconciliation & General Ledger Accounting Interest Accruals & Curtailments Escrow Administration Lockbox Processing Third-Party Payment Providers Payment Services Integrations Mortgage and Consumer Servicing Operations Salesforce ServiceNow Azure DevOps (ADO) Microsoft Office Suite Success Factors Deep knowledge of mortgage servicing Cash and Corporate Accounting functions Strong leadership and mentoring abilities Ability to resolve complex issues and drive continuous improvement Customer-focused with excellent communication and relationship-building skills Demonstrates integrity, accountability, adaptability, and results-oriented performance #LI-SF1 -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Posted 3 weeks
Analyst I, Identity and Access Management
Intercontinental Exchange - Jacksonville, FL 32246
Overview: Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. As an Identity and Access Management (IAM) professional, you will be responsible for ensuring the security and integrity of our IT systems and applications. You will design, implement, and maintain policies and systems that control user identities, credentials, roles, and permissions across various IT platforms and applications. You will also monitor and audit user activities, troubleshoot issues, and comply with IT standards and regulations. To succeed in this role, you will need strong technical skills, analytical thinking, problem-solving abilities, and knowledge of IT security best practices. Responsibilities Develops and manages security for business units across the enterprise to prevent hackers from compromising company systems and information. Develops and implements security policies and procedures (e.g., user log-on and authentication rules, security breach escalation procedures, security auditing procedures, and use of firewalls and encryption routines). Prepares status reports on security matters to develop security risk analysis scenarios and response procedures. Enforces security policies and procedures by administering and monitoring security profiles; reviews security violation reports; investigates possible security exceptions; and updates, maintains, and documents security controls. Involved in the evaluation of products and/or procedures to enhance productivity and effectiveness. Provides direct support to the business and IT staff for security-related issues. Educates IT and the business about security policies and consults on security issues regarding user built/managed systems. Represents the security needs of the organization by providing expertise and assistance in all IT projects with regard to security issues. Performs other related duties as assigned. Works under general direction or on IT security projects as a project team member. Works on simple to moderately-complex security issues or projects that require basic to increased skill in one or more IT functional areas. Requires rotational on-call support Knowledge and Experience Bachelor’s degree in Computer Science, Information Systems, or an equivalent combination of education, training, or work experience Typically requires up to three (3) years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, and database design and administration. Must have general knowledge in networking, databases, systems, and/or Web operations. Professional certification such as CISSP, CISM, etc. is strongly preferred. Requires general understanding of security issues, techniques, and implications across at least one computer platform. Desirable Knowledge and Experience Knowledge of ICE business environment and the ability to evaluate information security risk implications Knowledge of relevant legal and regulatory requirements Knowledge of common information security management frameworks Experience working with a diverse range of data sources/streams and managing these effectively Excellent analytical, decision-making, and problem-solving skills Ability to develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology Strong background in security operations, processes, solutions, and technologies Strong understanding of policy, compliance, and best practice security principles Working knowledge of Linux, Windows, and Network Operating Systems Knowledge of infrastructure, key processes, and technology-oriented risk issues, specifically around security and privacy Experience with enterprise risk assessment methodologies Must be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike. Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels within ICE or outside the organization (executives, regulators, clients, etc.) Results oriented, business focused, and successful at interfacing across multiple organizational units Must have general knowledge in networking, databases, systems, and/or Web operations. #LI-SH3 #LI-ONSITE -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Posted 3 weeks
Clinical Informatics Support Analyst, Clinical Informatics Team, Full Time, Baptist Medical Center Metro Square
Baptist Health System, Inc. - Jacksonville, FL 32207
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Clinical Informatics Support Analyst, Clinical Informatics Team, Full Time, Baptist Medical Center Metro Square The Clinical Informatics Support Analyst provides technical and user support for clinical information systems to ensure optimal performance and user satisfaction. Responsibilities include troubleshooting system issues, training healthcare staff, and collaborating with IT teams to implement updates and enhancements. The ideal candidate combines healthcare knowledge with IT expertise to bridge the gap between clinical needs and technological solutions. Strong communication skills, problem-solving abilities, and familiarity with electronic health record (EHR) systems are essential for success in this role. As a Clinical Informatics Support Analyst, you will be responsible for: Support end users at all levels across Baptist Health, including ambulatory practices, hospitals, freestanding emergency rooms, and key affiliate partners. Ensure end users have a high level of system proficiency and an understanding of system workflows to promote the proper, effective, safe, and efficient use of clinical information systems and equipment. Provide training, education, and support that promote best-practice process standardization among ambulatory and hospital providers and staff. Monitor EHR adoption to track performance related to patient safety, regulatory, and financial goals. Provide on-site and remote user assistance with system navigation, clinical application software troubleshooting, issue escalation, and just-in-time training. Participate in an on-call rotation supporting multiple ambulatory clinics, including Metro and other facilities. Provide technical and functional support for clinical information systems while minimizing disruption to end users. Educate healthcare staff on system functionality and promote the efficient use of clinical tools and workflows. Monitor and maintain the accuracy and consistency of clinical data within information systems. Collaborate with clinical teams to identify opportunities to improve workflows and align systems with user needs. Act as a liaison between clinical teams and IT by escalating and resolving system-related issues promptly. Participate in the testing, implementation, and evaluation of software updates and new clinical applications. Experience Required 3–5 years of healthcare experience required. 1–2 years of Epic experience required. System support and troubleshooting experience preferred. User training and guidance experience preferred. Data integrity and quality assurance experience preferred. Workflow analysis and optimization experience preferred. Issue escalation and resolution experience preferred. Education/Degree Required High school diploma or related degree. Degree Preferred Bachelor of Arts or Bachelor of Science degree. Primary Location: Metro Square
Posted 3 weeks
Senior Credit Analyst
Marlin Leasing Corp - Jacksonville, FL 32256
Senior Credit Analyst We are PEAC Solutions—large enough to finance the globe, yet small enough to stand shoulder-to-shoulder with our customers. We believe in the power of partnership and the promise of possibility. Our purpose is to fuel growth by providing smart, flexible lending solutions that help businesses overcome obstacles and seize new opportunities. Backed by HPS Investment Partners, a leading global investment firm, we offer equipment financing, working capital, and inventory lending solutions that keep businesses moving forward. As the world’s largest independent equipment finance company, we are expanding our global footprint—and we are doing it with purpose, grit, and a commitment to those we serve. You are someone who thrives in an environment where ambition meets action. You bring curiosity, resilience, and a strong sense of accountability. You see challenges as opportunities and believe in making an impact for customers, for your team, and for the business. If you are looking to be a part of a company that values partnership over hierarchy and purpose over routine, your next chapter could start here. PEAC is seeking a Credit professional to underwrite loan applications in a fast paced and high-volume sales environment. The qualified candidate will be responsible for accurately and efficiently underwriting qualified applicants within an acceptable time frame. Qualified candidates must be energetic, detailed oriented with strong interpersonal, communication, and organizational skills, along with the ability to work independently in a team setting. Essential Functions: Responsible for evaluating and recommending credit decisions for commercial working capital loan applications in a timely and accurate manner Utilize Dun & Bradstreet, Credit Bureau (Experian, Trans Union, and Equifax), and related commercial bureau reports to render a sound credit decision Review and validate information included on bank statements, financial statements and other reports Validate business existence and reputation through online search engines May be required to present transactions above lending authority to management Convey credit decisions in a clear and concise matter to individual Sales Representatives Communication in multiple mediums and departments within the organization Ensure commercial lease and loan transactions are underwritten according to Credit policy standards Comply with Credit audit procedural requirements Daily responsibilities may require face-to-face interaction with the individual Sales Representatives Qualifications: Bachelor’s degree required in related field or equivalent experience 5-7 years commercial lease and/or loan underwriting experience preferred Strong time management skills with an ability to work in a fast-paced environment Self-motivated and detailed oriented with strong interpersonal, communication and organization skills PEAC Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The successful candidate will receive competitive compensation along with our benefit package which includes medical, dental, vision, life insurance, short and long-term disability, 401(k) with match, flexible spending, and paid time off. PEAC provides one paid day off per year to support community involvement. Celebrate you by also having off your birthday on us!
Posted 3 weeks
Medical Record Analyst & Educator
Healogics - Jacksonville, FL 32256
The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Medical Records Analyst & Educator is a member of HWCS’ Healogics Documentation Team who works closely with outside vendors and / or customers as well as internal HWCS staff and employees of other Healogics entities. The duties and responsibilities of the Medical Records Analyst & Educator include analysis of medical records to support daily claims analysis and “scrubbing” of claims against relevant payor criteria for coverage. This includes Local Coverage Determinations (LCDs) and National Coverage Determinations (NCDs) associated with Medicare and its Medicare Administrative Contractors (MACs) as well as coverage guidance provided by other governmental payors and private payor entities. The Medical Records Analyst & Educator is responsible for collection, validation, and analysis of patient information applicable to specific DME or other supply orders and referencing internal and external guidance material which identifies documentation necessary from the medical record for “scrubbing” of the claim associated with the order. The Medical Records Analyst & Educator is also responsible for reconciliation of “missing documentation” reports for claims under review and education of clinical staff and patient navigators with respect to why said information necessary for the review of a particular claim. From time to time, the Medical Records Analyst & Educator also will be required to compile data and otherwise assist in reporting and auditing related to activities of the Healogics Documentation Team. Due to the requirement to routinely access medical records, this position requires a familiarity and compliance with the Health Insurance Portability and Accountability Act (“HIPAA”) as well as similar state laws. This position requires a general familiarity with electronic medical record (“EMR”) systems. Healogics has its own EMR system – i-heal. Training specific as to the use of this system will be provided. This position requires familiarity a variety of coverage determination publications from governmental and private payors and maintaining familiarity as updated materials on such coverage determinations are published. In instances where guidance material is unclear or conflicting, the Medical Records Analyst & Educator must be able to interpret available material and provide a written opinion as to coverage based on facts related to a specific situation. A basic understanding of medical terminology and working familiarity with Medicare LCDs and NCDs is required. Training as to updated coverage determination materials and new payors with which the Medical Records Analyst & Educator are expected to be familiar will be provided. The Medical Records Analyst & Educator will understand and fully support the mission, vision, and value statements of HWCS and the Healogics family of companies. The Medical Records Analyst & Educator contributes directly to the Healogics Key Result of “Grow the Business” by assisting in the process of efficient claims management and indirectly to the Healogics Key Result of “Exceptional Patient Experience” by ensuring that patient claims are handled promptly and accurately. All HWCS employees must perform their job responsibilities according to all company policies, as well as hospital policies, policies of accrediting organizations, federal and state regulations, and guidelines of the Centers for Medicare and Medicaid Services (CMS), as applicable. Essential Functions/Responsibilities: Review order packets for DME or supplies as compiled by the Medical Records Processor. Confirm relevant payor for the order. Confirm documentation provided is complete based on the requirements of the payor and DME / supply ordered. Return incomplete order packets to the Medical Records Processor and identify what documentation is missing. As necessary, work with Medical Records Processor to contact and educate accounts regarding missing documentation. The Medical Records Analyst & Educator may be required to educate center-based staff when data required by a payor to process a DME / supply order is missing from documentation, i.e., progress notes or wound assessments missing data such as duration of need, quantity used per day, total quantity used, etc. The Medical Records Processor should engage in continued contact to ensure supplemental data or documentation is received once education has been provided. Engage in formal and informal education to wound care center-based staff, including patient navigators, case manager, clinical nurse managers, and providers as to documentation and data necessary for review of DME / supply orders based on the coverage requirements of specific payors. Analyze order packets based on the identified payor and their associated coverage determination guidance. Classify order packets as (i) clearly meets payor guidance as to medical necessity, (ii) based on reviewer’s opinion, meets payor guidance as to medical necessity (with written opinion), (iii) clearly does not meet payor guidance as to medical necessity, or (iv) based on reviewer’s opinion, does not meet payor guidance as to medical necessity. For determinations in categories (ii) and (iv), meet with DME Documentation & Education Manager and / or other individuals within Healogics who have expertise as to payor coverage determinations and confer as to final position as to medical necessity based on the specific payor and DME / supply ordered. Ensure proper documentation of consensus opinion. Upload and maintain collected analysis and determination documents in HWCS’ Documentation Repository System. Provide routine follow-up to wound care center-based staff to advise of metrics related to initial completeness of documentation for order packets received as well as validation rate for medical necessity requirements. Assist with departmental audits as well as vendor or customer audits. Follow all confidentiality and security requirements as to medical records. Follow all documentation and tracking requirements related to records requests to allow for data analysis of program efficacy and efficiency. Complete administrative duties including answering phones, taking messages, responding to emails, communicating information back to vendors / customers, maintaining necessary logs, and collaborating with fellow team members. Participate in improving quality throughout the company and the Healogics organization. Perform other duties as required. Required Education, Experience and Credentials: Associates degree from an accredited university or college in business, accounting, finance, healthcare administration or related field or equivalent experience Minimum of two (2) to four (4) years related experience in health care finance and/or revenue cycle in hospital, physician office or., other related setting. Required Knowledge, Skills and Abilities: Working knowledge of DME coding, billing, payor requirements, and denial management. Must have a working knowledge of the Medicare and MAC codes, rules, regulations, pronouncements and applicable Fiscal Intermediary polices (e.g. Local Coverage Determinations). Familiarity with medical terminology. Proficient in Microsoft Suite (Excel, Word, Outlook). Keen attention to detail with the ability to work independently and maintain confidentiality. Ability to collaborate and demonstrate leadership skills in a team environment. Strong interpersonal, written and verbal communication skills with a focus on customer service. Organization, prioritization and time management skills. Working knowledge of systems/applications with indication of those preferred. Demonstrated ability to exhibit integrity and commitment to professional ethics. Budget and long-term planning skills. The hourly rate for this position generally ranges between $21.00-22.00 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
Posted 3 weeks
Applications System Analyst
Baker Distributing Company - Jacksonville, FL 32258
Job Summary The Application Systems Analyst is responsible for supporting and maintaining enterprise IT systems while serving as the primary escalation resource for the Service Desk. With working knowledge across Windows systems, Microsoft Entra ID, Intune, Meraki networking, and enterprise applications, this role diagnoses and resolves complex technical issues, escalates matters appropriately, and helps ensure stable IT operations. The role also participates in site buildouts, relocations, and other infrastructure initiatives, providing technical support and coordination to meet organizational needs. Essential Duties/Accountabilities Serve as the primary escalation point for technical issues and service requests beyond Tier 1 support, resolving complex incidents and escalating to appropriate resources when necessary. Troubleshoot, diagnose, and resolve issues across Windows server and desktop environments, Microsoft Entra ID, Intune, Meraki networking, and related enterprise systems. Administer and maintain the organization's IT service management platform, including workflows, ticket routing, service level monitoring, queue management, and process automation. Support incident, problem, and change management processes in accordance with established IT service management practices, ensuring accurate documentation and timely resolution. Analyze recurring issues, identify trends, and collaborate with infrastructure teams and stakeholders to support root cause analysis and continuous improvement initiatives. Develop, maintain, and enhance technical documentation, knowledge base articles, standard operating procedures, and support runbooks. Perform system administration activities related to employee onboarding, offboarding, user access management, endpoint configuration, and application provisioning. Provide technical support and coordination for office expansions, relocations, and other infrastructure-related projects, including occasional travel to support implementation and deployment activities. Collaborate with Service Desk personnel, Infrastructure Engineering teams, application owners, and business stakeholders to support reliable and efficient IT operations. Participate in process improvement efforts that enhance service delivery, operational efficiency, and the end-user experience. Requirements: Qualifications Associate's degree in Information Technology, Computer Science, a related field, or equivalent combination of education, training, and experience. Two (2) or more years of experience in systems administration, technical support, IT operations, or a related technology role. Experience supporting and troubleshooting Windows desktop and server environments, Microsoft Entra ID, Intune, Cisco Meraki, and PowerShell scripting. Familiarity with IT service management principles and practices; experience working in an ITIL-aligned environment preferred. Experience using enterprise IT service management or ticketing platforms to manage incidents, service requests, and change activities. Strong analytical, problem-solving, and customer service skills, with the ability to manage multiple priorities in a fast-paced environment. Effective verbal and written communication skills and the ability to collaborate with technical and non-technical stakeholders. ITIL Foundation certification or similar IT service management certification is desired but not required. Experience supporting office expansions, site buildouts, relocations, or other technology deployment projects preferred. Experience with workflow automation, endpoint management, or administration of enterprise applications desired. Physical Requirements and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling. Operates computer and telephone equipment for extended periods of time. Visual acuity is required to perform essential job functions such as basic reading tasks. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.
Posted 3 weeks
Senior Front-End Engineer (React, Angular, AWS)
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Senior Front-End Engineer (React, Angular, AWS) in Jacksonville, FL to lead end-to-end development of complex financial applications using front-end frameworks (React, Angular) while aligning with enterprise architecture standards. Architect and implement scalable, serverless solutions on AWS (lambdas, API Gateway, S3) and modern Node.js services. Expert in AEM (Adobe Experience Manager), managing CMS integrations, HTL templates, and OSGi services to bridge content and commerce. Develop mobile apps for iOS and Android using React-Native, Swift, Flutter, and Kotlin with a focus on performance and accessibility. Spearhead platform modernization initiatives by introducing emerging technologies, driving adoption strategies that reduce tech debt, improve developer experience, and align with long-term business goals. Drive frontend strategy using reusable component libraries and CI/CD pipelines (Gradle, Webpack). Utilize Fastlane, Bitrise for automated App Store, Google Play deployments. Navigate ambiguity by taking ownership of loosely defined initiatives through iterative delivery and lean agile principles. Apply data-driven decision-making by using instrumentation tools (Splunk, Firebase) to optimize workflows. Mentor and lead cross-functional teams, fostering a collaborative culture through code reviews and architectural discussions. Champion a Community of Practice to establish coding standards and elevate team velocity. Define and enforce security and testing using Jest, Cypress. Play a key role in talent development and hiring strategy. REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Science or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: performing software development, with a focus on front-end development using React.jx; working JavaScript, TypeScript, HTML, CSS, AEM and related web technologies; working with state management libraries including ReduX, MobX, and RxJs; utilizing AWS cloud development and React/Redux; building micro-frontends and working with mono repositories; working with client and server side rendering; utilizing ARIA, accessibility, and WCAG; working with CI/CD pipelines, version control (git), and automated deployment practices; integrating frontend with scalable backend services including REST and graphQL; configuring and debugging frontend tooling including webpack, node, npm, storybook, yarn, and babel; and testing at the unit, component, integration, and end-to-end levels including the use of Jest libraries. In the alternative, the employer will accept a Master’s degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 3 weeks
Sr. Principal/Principal Engineer Electronics
Northrop Grumman - Jacksonville, FL
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. The selected candidate will be responsible for operations and maintenance support of the MQ-4C Triton sensors and communications systems at a Main Operating Base (MOB). Duties and Responsibilities include, but are not limited to: Representing the organization as the on-site engineer for communications, networks, and payload subsystems Applying system knowledge to communicate complex technical issues to local site leadership, the Degrader Action Cell (DAC), Forward Operation Bases (FOBs), and Responsible Engineers (REs) Under direction of the DAC as system Technical Authority, reviewing and analyzing engineering schematics, NGC and supplier design data, and functional test artifacts to troubleshoot system issues Acting as liaison for internal Northrop Grumman engineering teams to ensure repeated success, providing redlines to procedures when necessary Providing real time support to flight operations and addressing any issues related to communications and/or payloads to include MFAS Radar, EO/IR, airborne recorder, and link16 to include fault isolation, remediation, and resolution. Following priorities set by local site leadership, perform system performance evaluations and assist with trend analysis as needed for Responsible Engineers (REs) Interact with local site leadership and Active Duty/Government customers on technical matters often requiring coordination between organizations Coordinating work with site leadership and confirming that Maintenance Action Forms (MAFs) are in place for all required work Perform nominal recovery procedures and provide immediate feedback to Government Mission Payload Operators (MPOs) during sorties Assist Government Air Vehicle Operators (AVOs) with Main Operating Base comms (voice), networks, and other AVO interfaces Capture relevant information from shift in logs, perform hotwash after sorties, and deliver pass-down to ongoing support team Attain and employ expertise across all supported sensor and communications systems The selected candidate will undergo training (lasting approximately six (6) months) at multiple US locations such as Rancho Bernardo, CA, Jacksonville, FL, and/or Baltimore, MD with a final assignment location in Jacksonville, FL. Initially, this position will work a 9/80 shift. As the program matures, the shifts will become 12-hour shifts that could include nights, weekends, and/or holidays. The selected candidate will be required to work full-time, on-site at our facility. There is no remote work available for this role. Outside of traveling for initial training, this position requires the ability to travel up to 10% of the time. Basic Qualifications: T03: Bachelor’s Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 5 years of related engineering experience; OR a Master’s degree in a STEM discipline and 3 years of related engineering experience; OR a PhD in a STEM discipline. T04: Bachelor’s Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 8 years of related engineering experience; OR a Master’s degree in a STEM discipline and 6 years of related engineering experience; OR a PhD in a STEM discipline with 3 years of related engineering experience. Must have an active DoD Top Secret clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation). Must have the ability to obtain and maintain SCI access. Must have the ability to obtain a CI Polygraph. Must have the ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs. Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs. Competence in Linux, troubleshooting, engineering documents, tools and equipment Familiarity with payloads operations or comms/networking operations Preferred Qualifications: Active DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP. Demonstrated understanding of MQ-4C sensors and communications payloads CCNA / CCNP Certification Experience with test equipment: network analyzers, spectrum analyzers, signal generators MPO/TC operator system knowledge System Administrator experience Operations and Maintenance experience at a field site Primary Level Salary Range: $123,000.00 - $153,500.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Posted 3 weeks
Quality Engineer Senior
Pioneers - Jacksonville, FL 32202
*Benefits You'll Love* NextDeavor offers health, vision and dental benefits for contract employees Paid sick leave eligibility is contingent on state of residence Optional 401k Plan (excludes employer match) Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment *Become a Key Player as a Quality Engineer Senior* You will lead site-level quality efforts to assess and resolve complex quality issues across multiple value streams, influencing operations, manufacturing, suppliers, and customers. You will drive QMS and PQP deployment, lead cross-functional projects, and serve as a certified auditor in an onsite, production-focused environment (1st shift, 5x8 days). *Here's How You'll Make an Impact on the Team* * Own deployment, governance, and continuous improvement of the Quality Management System (QMS) and PQP tools at the site or across sites * Lead creation and updating of FMEAs, control plans, work instructions, and related documentation * Lead structured problem solving for complex issues using A3, 8D, DMAIC, 5-Why, Fishbone and drive root-cause elimination and CAPA effectiveness * Facilitate and adjudicate MRB activities; verify containment and corrective/preventive actions * Manage process capability and control activities: SPC, Cp/Cpk, MSA/gage R&R, and data-driven decision making * Plan and lead qualification/validation activities (PPAP/FAI) and manage configuration/change control for product/process quality * Lead supplier performance assessments, containment, audits, and corrective actions; maintain customer and supplier communications for significant quality events * Plan and execute internal audit activities and represent the site during external audits; drive closure of findings * Participate in or lead cross-functional projects, communicate status to stakeholders, and create containment actions for risks *Here's What You'll Need to Be Successful in This Role* * Minimum of 5 years of related experience with a bachelor's degree (or 3 years with an advanced degree) * Engineering degree preferred * Demonstrated experience handling complex, multi-value-stream quality issues and leading cross-functional initiatives * Certified scheme auditor (e.g., ISO 9001 Lead Auditor) required or strongly preferred * Proficiency with quality tools and methods: A3/8D/DMAIC, RCA, CAPA, PFMEA, control plans, SPC, MSA (gage R&R), PPAP/FAI, and change control * Ability to interpret engineering drawings/specifications; familiarity with GD&T preferred * Data analysis competency with statistical tools (e.g., Minitab or equivalent) and KPI/dashboard experience * Excellent communication and influence skills across executive, manager, and shop-floor personnel * Proven ability to work independently, lead larger-scope projects and high-performance teams *Here's What Else Might Help You Out* * Aerospace industry experience or similar regulated industry background (highly preferred) * MRB/issue disposition authority preferred * ASQ certifications (CQE, CQA, CMQ/OE) * Lean Six Sigma Green Belt or Black Belt * Familiarity with supplier/customer site interactions and corporate audit processes *Pay Range* $38.46 - $48.08/hour *Ready to Make Your Mark?* This role may fill quickly. Submit your resume to be considered. Pay: $38.46 - $48.08 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Vision insurance Work Location: In person