Job Results
Technology Services
Posted 3 weeks
Temporary Member Experience Specialists
Corporate One Federal Credit Union - Jacksonville, FL 32258
Temporary Member Experience Specialist Full-Time Temporary Assignment | September 2026 - March 2027 Preferred Location: Jacksonville, FL or Columbus, OH Schedule Options: 8:00 a.m. - 5:00 p.m. or 9:00 a.m. - 6:00 p.m. We are seeking two Member Experience Specialists to join our team for a long-term temporary assignment from September 2026 through March 2027. In this role, you will serve as a key support resource for member credit unions by providing technical assistance, managing user access requests, and helping end users navigate authentication and login-related issues. This is an excellent opportunity for an individual who enjoys working in a fast-paced environment, delivering outstanding member support, and applying strong attention to detail in an operational setting. What You'll Do As a Member Experience Specialist, you will: Serve as a primary point of contact for member credit unions by responding to inquiries, concerns, and support requests related to products and services. Provide multi-factor authentication and login assistance to end users through an automated call distribution system. Analyze and troubleshoot user issues, identify root causes, and escalate priority concerns when appropriate. Accurately document member interactions and support activities within call logs and support systems. Process requests to Add, Change, or Delete user access within Single Sign-On portals and endpoint systems while maintaining a high level of accuracy and security. Answer incoming calls promptly and assist users with username, password, and authentication-related issues. Coordinate with internal teams during system outages or failures, communicate updates to users, and help drive issue resolution. Follow established procedures while maintaining flexibility to support additional projects and responsibilities as needed. Desired Qualifications: Bachelor's degree preferred. Minimum of two years of progressive experience in: Customer service Product support Payment processing Operations support Financial services or credit union environments Strong customer service and communication skills. Excellent analytical, problem-solving, and organizational abilities. High attention to detail and accuracy. Ability to learn and navigate proprietary and vendor-provided authentication and access management systems. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook. Working knowledge of Salesforce and web-based applications. Familiarity with Windows operating systems and basic network troubleshooting concepts. Experience with authentication, user access management, or support ticketing systems is a plus. About Corporate One: Corporate One is a leading wholesale financial services provider to more than 700 credit unions nationwide. For over 70 years, we’ve delivered innovative investment, funding, and payment solutions to help credit unions and their communities thrive. Alongside our CUSOs—Lucro Commercial Solutions and Accolade Investment Advisory—we’re committed to empowering our members’ success. Ready to bring your payments expertise to a collaborative and mission-driven team? We’d love to hear from you! Corporate One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Posted 3 weeks
Systems Engineer – Projects & Escalations
Celera IT Services - Palm Coast, FL 32137
*Systems Engineer - Projects & Escalations* *Celera IT Services, Inc.* - Palm Coast, FL _On-site position (Palm Coast, FL) with remote flexibility_ Overview We're looking for a hands-on Systems Engineer to lead project delivery and own the tougher technical escalations across our clients' server, Microsoft 365, network, and cloud environments. If you enjoy real engineering work - server builds and migrations, M365/Entra projects, and emerging AI implementation - inside a proactive, well-documented shop that respects your time, this role offers real impact and room to grow. About us We're a proactive managed services provider (MSP). Years ago we deliberately moved away from the “everyone firefights everything” model and built our business around a proactive TAM + vCIO approach - clear lanes, strong standards, and a real focus on preventing problems instead of just reacting to them. We also have mature documentation and knowledge bases for almost everything, so you won't be flying blind or reinventing the wheel. We're a five-person team, which means you'll have real impact from day one and won't be a cog in a queue - and it means everyone here takes their role seriously and works together instead of going it alone. The role This is a hands-on engineering role focused on project delivery. You'll be the person who executes the meaty technical work - with support, direction, and strong documentation behind you - and steps up on the tougher problems our Service Desk passes up. Day to day, you'll work on server installs and migrations, Microsoft 365 / Entra ID projects, network and infrastructure builds, and emerging AI implementation work for our clients. You'll take escalations above our Service Desk for issues that are genuinely beyond frontline, and you'll contribute to how we design and standardize solutions. This isn't a helpdesk role and it isn't a ticket-mill - our Service Desk owns the day-to-day queue. This is project and escalation work, with room to grow. What you'll do * *Project engineering* - execute server, M365/Entra, networking, and infrastructure projects, with direction and support on the larger ones. * *AI implementation* - help clients adopt practical AI tooling (Copilot/M365 AI, automations, and similar) as this becomes a growing part of our work. * *Technical escalations* - pick up complex, cross-system issues that are beyond frontline (our Service Desk handles routine and Level 2 work). * *Troubleshooting & fixes* - dig into the harder problems, find the real cause, and help make sure they don't come back. * *Solution design (growing)* - contribute to technical designs and standards alongside our Technical Alignment Manager, and grow into fuller ownership over time. Reactive work Our Service Desk owns the day-to-day ticket queue, and that's what protects your time for project work. Because we run lean, you'll provide a defined, capped block of escalation/overflow coverage each week (and a little more when the team is short-handed or on PTO). It's a safety valve, not your day job. Where this can go This role has real runway. You'll have mentorship from an experienced team (and access to a senior consulting resource on complex projects), so you can level up fast. As you prove out, there's a clear path toward senior engineering and fuller ownership of our design function. We'll hire you for solid project skills and grow you from there. What we're looking for * *3+ years of MSP or equivalent IT experience*, hands-on with Windows Server, Microsoft 365 / Entra ID (Azure AD), networking (DNS, DHCP, VPN, firewalls), virtualization (VMware / Hyper-V), and backup / disaster recovery. * Comfortable *executing projects and migrations* with direction - you can own the work in front of you and ask for help at the right moments. * Solid troubleshooting instincts across servers, cloud, and networking, and the drive to grow into the harder problems. * Good documentation and communication habits - you write things down and keep the client in the loop in plain language. * *You work within a structured operating model.* Our lanes and standards exist for a reason; we need someone who collaborates and escalates properly rather than quietly “just fixing everything” outside the process. * Bonus: exposure to AI/automation tooling in an SMB or MSP context. * Certifications a plus: Microsoft (M365 / Azure), CompTIA Network+ or Security+, or Cisco CCNA. Compensation & logistics * *Compensation:* competitive and commensurate with experience. * *Location:* This is an on-site position based in Palm Coast, FL. We work remotely too, but regular time in the office is expected - so local candidates (or those willing to relocate) are ideal. * *Benefits:* Paid time off, plus paid training and certifications - we invest in our people's growth. * *Our culture:* We're a very flexible company that puts family first and work a very close second. Do great work, and we'll make sure life outside it has room to breathe. How to apply Send your resume and a short note about a project you worked on - what it was, what went wrong, and how you handled it - to *[email protected]*. _Celera IT Services is an equal opportunity employer._ Pay: $65,000.00 - $90,000.00 per year Benefits: * Paid time off Work Location: In person
Posted 3 weeks
Project Managers I-Technology: Core Banking
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Project Managers I-Technology: Core Banking in Jacksonville, FL to leverage specialized knowledge of Fidelity Information Services (FIS) technologies to plan and coordinate all aspects of technical projects from initiation through delivery. Manage project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed. Utilize advanced knowledge of proprietary tools to ensure requirements for internal technology projects align to operational standards. Develop alternate requirements or document exceptions as appropriate. Apply expertise with Fidelity Information Services (FIS) technology to develop, define and execute project plans, project scope, activities, schedules, budgets and deliverables. Interact with product development, sales, client relationship teams, technology solutions, service delivery and other cross-functional teams. Leverage unique knowledge of proprietary methodologies to identify needed resources for projects, define and assign major project roles. Coordinate activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope. Utilize specialized understanding of proprietary technologies to assign and monitor work of project team providing technical and analytical support and direction. Interface with external clients or field-based employees on technical matters as needed. Manage project risks, issues/problems and activity progress to ensure project goals, like deadline, scope and quality are achieved. Assist with problem resolution or risk mitigation as needed. Apply unique expertise of FIS tools to manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project. REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering or related field and three (3) years of experience in the job offered or a related occupation: working in the banking or financial services industry, with an understanding of banking operations, regulatory compliance, and transaction processing systems; implementing and supporting core banking applications, payment processing systems, and customer relationship management platforms; working with Systematics Integrated Monetary Processing and Control System (IMPACS) for monetary transaction processing; managing customer data and relationships with Systematics Relationship Management (RM); utilizing Systematics Savings/Time Deposit (ST) for deposit account management and interest calculations; and utilizing programming skills in Common Business Oriented Language (COBOL) and Common Business Oriented Language 6 (COBOL 6), including writing, debugging, and maintaining complex Common Business Oriented Language programs for high-volume transaction systems. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 3 weeks
Healthcare Appeals Analyst – RN
Florida Blue (Blue Cross and Blue Shield of Florida) - Jacksonville, FL
Reviews provider appeals to ensure medical necessity and experimental/investigational claims were processed correctly according to multiple coverage guidelines. Makes final determination based on findings and procedures within strict timelines established by regulatory requirements. Authors within final document to provider appropriate statement supporting final determination. What You Will Be Doing Reviews and researches provider appeals to reach a final determination. Reviews provider appeal and medical documentation. Reviews form CMS-1500 or equivalent electronic counterpart for proper coding. Accesses Legacy or Diamond to review how claim was originally processed by BCBSF. Assist appeal coordinators in the clinical research and processing of appeals in accordance with Employee Retirement Income Security Act (ERISA), Health Insurance Portability and Accountability Act (HIPAA), and corporate / departmental standards. Interpret BCBSF Medical Coverage Guidelines for staff. Collaborate with Managing Medical Director to facilitate changes to BCBSF Medical Coverage guidelines. Responsible for research, preparation, and presentation of clinical appeal cases (medical necessity and experimental/investigational procedures) to the Provider Appeal Panel. Works with business partners across the organization, as needed, to gather data as input for final determination. Follows regulatory requirements as appropriate and corporate values, policies and procedures. Ensures final determination is reached and communicated to provider within strict timelines. Documents findings and renders final determination in various BCBSF systems and SQL databases. Creates appropriate statement within final document to provider that supports final determination. What We Require 2+ years related work experience in clinical experience Related Bachelor’s degree or additional related equivalent work experience Hold active RN - Registered Nurse - State Licensure And/Or Compact State Licensure State of Florida Licensed Registered Nurse Demonstrated extensive experience with Medical Coverage Guidelines as it relates to medical necessity and experimental/investigational procedures. Demonstrated ability to interact with internal and external customers in a highly professional manner. Demonstrated ability to simultaneously interact with multiple research and processing systems. Knowledge of HIPAA and ERISA requirements. Knowledge of regulatory requirements. Ability to work within strict timeframes. Ability to use Microsoft Office, e.g., Word, PowerPoint, Excel. What We Prefer Ability to use BCBSF systems, e.g., Legacy, Diamond, Siebel, PIP, TSO, CMCA, FAM, Convergence, Network Contracting and Medical Coverage Guidelines. Knowledge of BCBSFL policies and procedures. General Physical Demands Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. This position may require occasional travel to support business operations, including in office meetings, collaboration, events, and other work related activities What We Offer As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance Income protection benefits: life insurance, short- and long-term disability programs Leave programs to support personal circumstances Retirement Savings Plan including employer match Paid time off, volunteer time off, 10 holidays and 2 well-being days Additional voluntary benefits available; and a comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Typical Annualized Offer/Hiring Range: $71,200 - $89,000 Annualized Salary Range: $71,200 - $115,700 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
Posted 3 weeks
Inventory Analyst
Traincroft. Inc. - Jacksonville, FL 32218
*Duties/Responsibilities:* · Maintains inventory by stocking items that have arrived in the appropriate location and retrieves items upon request. · Maintains inventory databases in real time as items are moved and shipped. · Maintains accurate daily records of items received and shipments made. · Develops and maintains good working relationships with vendors. · Conducts frequent spot and partial audits of physical inventory. · Assists with periodic and annual physical inventory audits. · Operates forklift, hand truck and other warehouse equipment in a safe manner. · Performs other related duties as requested. *Required Skills/Abilities:* · Excellent communication skills with warehouse staff, office staff, and outside vendors. · Basic understanding of inventory control procedures. · Proficient computer skills. · Ability to perform basic math calculations. · Extremely organized and able to work with minimum supervision. *Education and Experience:* · High school diploma or equivalent required. · Experience with computerized inventory systems preferred. · Forklift operator certification preferred. *Physical Requirements: * · Must be able to lift up to 40 pounds at times. · Prolonged periods sitting at a desk and working on a computer. · Must be able to navigate warehouse and reach items both high and low. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person
Posted 3 weeks
Regional Financial Analyst – North Florida
Terracon Consultants Inc - Jacksonville, FL
General Responsibilities: Responsible for overseeing the accuracy and timely completion of invoicing activities for complex regional projects or clients for an engineering consulting firm. Proficient in Accounting concepts, practices, systems, and procedures related to invoicing and revenue recognition. Partners with IT and other Accounting & Finance departments on invoicing activities and systems. Essential Roles and Responsibilities: Oversee the accuracy and timely completion of invoicing activities for complex regional projects or clients. Proficient in Accounting concepts, practices, systems, and procedures related to invoicing and revenue recognition. Support other Corporate or Operational Finance staff members with escalated invoicing and reporting activities. Assist with the coordination of the workload of the Regional Finance Team and assign special projects as needed. Proactively and effectively prioritize workload and complete or delegate tasks to best meet appropriate deadlines. Read and understand project contracts related to billing and revenue recognition and communicate how contractual language impacts project financials. Work with Project Management and other Corporate departmental employees to ensure acceptable evidence of arrangement documentation exists for revenue recognition. Resolve questions from operations and other departments regarding invoicing status and follow up. Perform comprehensive quality assurance audits and quality control on invoicing and collections activities. Provide excellent internal and external client service by maintaining a positive and professional attitude while leading towards a collaborative solution while interacting by phone, email, chat, or in person. Perform data analysis as needed/requested by other team members within region or company. Participate in meetings with management for invoicing, reporting updates, and other issues. Participate in billing application and overall system testing as appropriate and requested. Partner with Corporate Billing Support on creating training materials and provide training for staff to increase knowledge and professional growth. Actively participate in Operations Accounting initiatives, ERP system improvements, and ad hoc projects as assigned in coordination by Regional and Corporate leadership. Assist Regional Finance team with procurement activities including creating and approving requisitions for goods and services, documenting receipt/delivery, ensuring accuracy of project information on invoices, new supplier onboarding, credit card reconciliations, and other tasks. Support company initiatives related but not limited to Pricing Tool adoption for quote and project creation. Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management. Be responsible for maintaining quality standards on all projects. Perform other duties as assigned. Requirements: Bachelor’s degree in Accounting or related field and a minimum of 5 years’ experience within the field. Or in lieu of a degree, a minimum of 9 years of related experience. Demonstrates competence in the areas of critical thinking, interpersonal relationships, communication and technical skills. Strong organizational and prioritization skills. Leadership and mentoring abilities Flexible and adaptable to the changing workflow and needs of the business. Proficient with Microsoft Office software. A valid driver’s license with acceptable violation history may be required. Maximum Salary: 87,100.00 Minimum Salary: 62,200.00 About Us Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement. Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.
Posted 3 weeks
OT Systems Analyst – Southeast
Inframark - Jacksonville, FL 32219
Join Inframark: Pioneering Automation and Intelligence Step into the future with Inframark's award-winning Automation and Intelligence team. We deliver cutting-edge solutions in instrumentation and controls, industrial cybersecurity, data analysis, and remote network operations center services for water and wastewater plants. Elevate your career and join us at Inframark. Apply today! Why Work for Inframark? Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan. Position Summary The OT Systems Analyst evaluates and improves the performance, reliability, and usability of OT systems. The role analyzes historian/alarm data, documents requirements and workflows, supports change management, and helps prioritize upgrades and remediation efforts. Key Responsibilities • Analyze historian/alarm/event data to identify reliability issues, nuisance alarms, and optimization opportunities. • Document functional requirements, workflows, and user stories; support testing and validation. • Maintain configuration baselines and change records; assist with standards and SOPs. • Coordinate with Engineering, Cybersecurity, and Operations on improvement plans and schedules. • Prepare reports/dashboards on KPIs and recommendations for leadership. Qualifications • 4+ years in OT/SCADA environments as analyst, engineer, or similar. • Experience with historians (e.g., Ignition/AVEVA/PI), alarm management, and data visualization (Power BI). • Strong documentation, communication, and stakeholder coordination skills. Education & Certifications • Bachelor’s in Engineering, Information Systems, or related field; equivalent experience considered. Skills & Competencies (CLEAR Values) • Collaboration — partners across Engineering, Operations, and Field Services to deliver value. • Leadership — sets direction, coaches teams, and drives accountability and change. • Excellence — delivers high quality, compliant, and repeatable outcomes with strong documentation. • Accountability — owns outcomes, budgets, risks, and deadlines; uses KPIs for decisions. • Respect — communicates effectively and builds trust with clients, colleagues, and vendors. Work Environment & Physical Requirements Primarily office/remote environment with travel to facilities, project sites, and client/vendor meetings as needed. Site work may require PPE, walking/standing on uneven surfaces, and occasional lifting up to 30 lbs. Reasonable accommodations may be made for qualified individuals with disabilities. To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable. Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Learn more about us at Automation and Intelligence - Inframark
Posted 3 weeks
Oracle HCM Cloud Technical Integration Analyst
Deloitte - Jacksonville, FL 32202
Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today's world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture to enable performance? Join our team to make work better for humans and humans better at work. Recruiting for this role ends on 09/30/2026. Work You'll Do As an Analyst on the team, you will be responsible for: Supporting the design and delivery of Oracle HCM Cloud integrations with connected enterprise systems Assisting with inbound and outbound interface development, data mapping, middleware coordination, and integration documentation Participating in integration testing, issue tracking, defect resolution, and end-to-end validation activities Supporting data conversion activities, including data extraction, cleansing, transformation, loading, reconciliation, and cutover preparation Collaborating with HR, security, reporting, and technical teams to understand dependencies and support project requirements Maintaining project documentation, status updates, risks, action items, and technical deliverables throughout the implementation lifecycle Supporting deployment, go-live, and post-production stabilization activities while following established Deloitte delivery methods and quality standards A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our HR Strategy & Technology offering develops leading global HR strategies and implements HR technologies that drive transformation, maximize the workforce experience, and sustain HR effectiveness and value while navigating a world of disruption. Qualifications Required: 1+ years of experience delivering Oracle HCM Cloud technical solutions Ability to obtain and maintain the required Public Trust clearance for this role Bachelor's degree Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: Experience delivering across multiple Oracle HCM Cloud implementations within large-scale, multi-stakeholder public sector programs supporting 10,000+ employees Experience in government and public sector implementations Oracle HCM Cloud certified The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $58,700 to $115,800.
Posted 3 weeks
Senior Technical Consultant, Solutions Development
Intercontinental Exchange - Jacksonville, FL 32246
Overview: Job Purpose The Senior Technical Consultant for ICE Mortgage Technology’s Solutions Development practice interfaces with prospective and current clients in a consultative capacity, working to understand the client’s key business objectives, IT initiatives, and technical requirements, and providing resulting guidance in accordance with industry and company best-practices. The Senior Technical Consultant is a critical interface across multiple internal departments as they work to ensure that we exceed customer expectations for implementation deliverables and deployment timelines. The candidate will possess a breadth of experience and knowledge which spans enterprise business applications, solutions systems design, and supporting platform technologies. This individual must work equally effectively with both clients and internal business units to ensure that customer satisfaction goals are met. Responsibilities Drive successful configuration, installation, and adoption of custom solutions developed for our clients Serve as liaison between business users and internal development staff Consult with clients to implement software and industry best practices Function as a subject matter expert for the Encompass SDK and API Quality assurance testing representative of business user Light scripting and formula derivation to automate business processes Translate field-level data points to third-party systems Provide technical support to our clients for implementation issues Document instructions for installation of custom solutions Provide failure analysis and reproduction scenarios of customer issues Quickly and accurately reproduce diverse issues for troubleshooting and root cause analysis Provide sales support for the positioning and quoting of custom development services Gather necessary requirements and specifications needed to create technical Statements of Work for Professional Services engagements Design and architect custom solutions Consult with clients and third-party vendors for clear definition of requirements Use case definition for custom solutions Knowledge and Experience Bachelor of Science in Computer Science, Information Science, or a related discipline 5+ years technical experience troubleshooting mission critical application solutions 5+ years of software development experience Experience working with XML, JSON Knowledgeable in programming languages such as C# and JavaScript Knowledge in overall application architectural components Mortgage Industry and Encompass Experience (preferred) Professional written and oral communication skills to relate to business and technical users. Ability to translate technical instructions or concepts into non-technical easy to understand terms. Team-oriented, demonstrates a professional, and cooperative attitude -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Posted 3 weeks
Salesforce Business Analyst
Guidehouse - Jacksonville, FL 32212
Job Family: SAAS/PAAS/Cloud Consulting, Software Development & Support Travel Required: Up to 25% Clearance Required: None What You Will Do: Break/Fix (Production Support) Serve as the first line of analysis for Salesforce production issues, including user-reported defects, data issues, automation failures, permissions problems, and integration-related incidents. Triage and prioritize incidents in coordination with stakeholders and technical team members based on severity, business impact, and urgency. Perform root cause analysis (RCA) by reviewing data, configuration, automation logic, and user workflows to identify the underlying cause of issues. Document issues clearly, including problem statements, reproduction steps, impacted users or processes, and recommended fixes. Support incident resolution by validating fixes in lower environments and confirming successful remediation in production. Communicate status updates, impacts, and resolution summaries to business and technical stakeholders throughout the incident lifecycle. Enhancements (Backlog Support) Elicit and clarify enhancement requests from business users, focusing on incremental improvements rather than net-new platform design. Translate enhancement requests into clear user stories, acceptance criteria, and functional requirements suitable for development and configuration. Partner with Salesforce Developers and Administrators to refine scope, validate feasibility, and align enhancements to existing platform patterns. Support UAT and functional validation by executing test scenarios, documenting results, and confirming enhancements meet acceptance criteria. Assist in maintaining and grooming a small enhancement backlog, balancing new requests against operational priorities. Production Stability and Governance Ensure changes adhere to established change control, release management, and auditability standards, especially in public-sector or regulated environments. Help identify opportunities to reduce recurring issues and technical debt through clearer requirements, documentation, and process improvements. Support periodic review of Salesforce seasonal releases by helping assess potential business impacts and recommended mitigations. What You Will Need: Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree) Minimum of THREE (3) years of professional experience U.S. Citizenship is contractually required. Ability to commute to or work from the San Antonio Guidehouse office. Ability to undergo a Guidehouse background check as part of the onboarding process Strong experience with Salesforce core functionality (Sales Cloud, Service Cloud, or custom applications). What Would Be Nice To Have: Experience with declarative automation such as Flow, validation rules, and approval processes. Strong analytical skills for data review, reporting, and issue analysis. Demonstrated experience working in break/fix or managed services environments, including ticket-based support. Ability to clearly document business processes, requirements, and functional designs. Strong communication skills with the ability to translate between technical and non-technical audiences. Experience supporting public-sector Salesforce implementations or regulated environments. Familiarity with Salesforce integrations and the ability to analyze integration-related issues (no development required). Salesforce Business Analyst, Administrator, or Advanced Administrator certification. Experience working in Agile or hybrid-Agile delivery models. Prior experience supporting government clients, audits, or compliance-driven programs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.