Job Results
Technology Services
Posted 2 weeks
Division Billing Analyst
Genesee & Wyoming Inc. - Jacksonville, FL
SUMMARY: This is a multi-functional position; the person is responsible for multi-functional following all processes and procedures to ensure accurate and timely invoicing within the confines of specified deadlines. Research and analyze using facts and data to ensure accurate invoice production, application of rates and prices for company revenue transactions while adhering to company and railroad industry accounting rules and standards. In addition, this person will work to build relationships and liaison between Sales & Marketing, External & Internal Customers, Regional staff, Operations and Crew. RESPONSIBILITIES: Collaborate with various departments and regional staff to ensure accurate data is captured within our systems to maximize revenue and minimize expense exposure Conduct audits of waybills confirming accurate capture of revenue and expenses associated with the maneuvers of the operations of the railroad. Advise and provide remedial recommendations to other departments when waybill, equipment movement history and/or rate discrepancies are identified Maintains customer accounts including investigation of payment discrepancies. Investigates unrated transactions in ISS and communicate with internal teams for resolution Ability to interpret and understand railroad contracts related to application of rates Cross training with Commercial Support to assist in the TMS charge code maintenance. Monitors for proper funds settlement with other railroads. Assists in the closing procedures of monthly revenue accounts. Performs other tasks as directed, including special projects REQUIRED SKILLS AND/OR EXPERIENCE: Strong oral and written communication skills Strong analytical and problem-solving skills Strong computer skills, with emphasis in Microsoft Word, Excel, and PowerPoint Ability to complete assignments with attention to detail and a high degree of accuracy Ability to quickly learn PowerBI, CRM, Advance Analytics, and other data related tools Experience with pricing, tariffs, commercial regulations, and marketing In-depth understanding of interline settlement (ISS) and railroad accounting rules & procedures TMS, and RMS or similar systems experience highly preferred Knowledge or use of Rate EDI Network (REN), RailConnect Contract Management (RCM) Exceptional organizational skills Knowledge of D365 a plus Ability to establish priorities and manage multiple activities to meet deadlines REQUIRED EDUCATION AND/OR CREDENTIALS: Bachelor's degree or equivalent work experience preferred This position is employed by the specific entity set forth in the job posting. Genesee & Wyoming Inc. and its subsidiary companies do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other protected status under federal, state or local laws. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Posted 2 weeks
ServiceNow Engineer
Fortegra - Jacksonville, FL 32256
We are seeking a ServiceNow Engineering Leader to own and evolve our enterprise ServiceNow platforms spanning IT Service Management (ITSM), Business Continuity Management (BCM), Security Operations, CMDB, and CSDM. This role is designed for an engineering leader with deep platform, integration, and administration experience across the ServiceNow ecosystem. The environment is complex and operates at enterprise scale across multiple locations, with significant workflow customization and enterprise integrations that require strong engineering judgment alongside hands-on administration capability. Key Responsibilities: Platform Architecture & Engineering Ownership Own the end-to-end architecture of the enterprise ServiceNow platform spanning ITSM, Business Continuity Management, Security Operations, CMDB, and CSDM across multiple locations. Lead the design and evolution of workflows, data models, and automation across all modules, ensuring scalability, maintainability, and long-term platform health. Establish and enforce engineering standards and architectural patterns across the platform, prioritizing out-of-the-box ServiceNow functionality, ITIL best practices, and platform standards while governing customization decisions to protect upgrade compatibility and maintain long-term platform health. Platform Administration Perform and oversee day-to-day administration across all supported modules including ITSM, BCM, Security Operations, CMDB, and CSDM. Govern user access, roles, and entitlements across all locations in alignment with security and compliance requirements. ITSM, BCM & Security Operations Own ITSM as the enterprise standard for Incident, Problem, Change, Request, and Asset Management, driving ITIL-aligned workflows and service catalog adoption across all locations. Own Security Operations including Security Incident Response, Vulnerability Response, and Threat Intelligence, ensuring consistent workflows and integration with enterprise security tooling across all locations. Own the BCM platform including Business Impact Analysis and Business Continuity Planning, supporting enterprise resilience and disaster recovery across all locations while leveraging CMDB integration for real-time asset and dependency visibility. CMDB & CSDM Own the CMDB as the enterprise source of truth for configuration items, assets, and service dependencies across all locations. Own the implementation and adoption of CSDM as the enterprise framework for organizing services, applications, and infrastructure, ensuring data quality supports ITSM, BCM, and Security Operations workflows. Integration & Operational Excellence Architect and own enterprise integrations connecting the ServiceNow platform to upstream and downstream enterprise systems. Own the platform delivery lifecycle including environment strategy, release management, and deployment practices across a multi-location enterprise. Ensure platform reliability, availability, and operational readiness at scale across all locations. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform Required Qualifications: 10+ years of platform or enterprise systems engineering experience with hands-on ServiceNow development and administration. Proven experience across ServiceNow ITSM, BCM, and Security Operations including Security Incident Response, Vulnerability Response, and Threat Intelligence. Demonstrated experience owning CMDB governance and CSDM implementation at enterprise scale. Experience deploying and managing ServiceNow across multiple locations or business units. Additional Information: Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more Recruitment Updates Fortegra has recently been made aware of unauthorized communications regarding career opportunities by individuals not associated with Fortegra or our recruitment team. Fortegra will only contact you from the Fortegra domain address (@fortegra.com). If you receive a message from someone posing as a Fortegra recruiter via text message, WhatsApp, Telegram or other messaging platform, please report it as phishing and block the sender. Please be aware of job fraud(s) – all correspondence emails regarding your candidacy will come from our Fortegra.com email address. Thank you. Fortegra is not accepting unsolicited resumes from search firms for this position. #LI-Onsite Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Posted 2 weeks
Delivery Director – Data and Analytics 3
Genpact - Fleming Island, FL 32003
Delivery Director - Data and Analytics Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Responsibilities Leads strategic delivery of data products and platforms. Defines delivery roadmaps and partner engagement models. Manages cross-functional execution and client onboarding. Drives innovation in delivery channels and performance. Aligns delivery strategy with business outcomes. Qualifications Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science Certifications CompTIA Network+ - ComptiaComptia Required Skills Ab Initio, Ab Initio, Agile Methodology, Alteryx, Change Management, Client Relations, Collaboration Tools, Data Integration, Data Modeling, Demand Forecasting, Design Thinking, Executive Presence, High Volume Replication, Inclusion, Informatica PowerCenter, Matillion ETL, Microsoft Excel, Microsoft Power BI, Microsoft Visual Basic for Applications, Modernizing Operations, Oracle Data Integrator (ODI), People Leadership, Personal Effectiveness, Project Management, Python (Programming Language) {+ 7 more} Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Data and Analytics Delivery Management Remote Type - Remote Work Shift - Day Job (United States of America) The approximate annual base compensation range for this position is: 100,000 to 125,000 USD Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity. Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 weeks
Data Engineer I – ONSITE – ST. AUGUSTINE, FL
CentraState Healthcare System - Saint Augustine, FL 32092
Main Duties & Responsibilities: Primary Job Role Design, develop, maintain, and optimize data pipelines to extract, transform, and load (ETL) data from various sources into data warehouses or lakes. Monitor and troubleshoot pipeline performance, addressing bottlenecks and issues promptly. Administer and maintain databases, ensuring data security, integrity, and availability. Optimize database performance, including indexing, partitioning, and query optimization. Work closely with data analysts to provide clean, structured data for reporting and analysis. Develop and maintain data models, ensuring efficient data retrieval. Collaborate with cross-functional teams to ensure data quality, consistency, and reliability. Implement data governance policies, including data retention, access controls, and privacy regulations. Create and schedule automated reports and dashboards. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option. Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Innovative: Sees old problems as opportunities for creative problem solving while staying within the parameters of good practice. Develops and fosters better, faster, or less expensive ways to do things. Thinks in terms of desired outcomes, not just reactive, quick solutions. Energized by any challenge that stands in the way. Remains agile and adapts in a high degree of ambiguity. Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities. Strategic: Understands relevant industry and market trends. Develops and proposes a long-term strategy based on an analysis of the industry, marketplace and current and potential capabilities as compared to competitors. Anticipates potential problems and develops appropriate contingency plans. Conducts independent analysis in the creative search for new ideas or solutions. Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Company Overview: In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications: Education and Experience Formal Education High School diploma or GED Experience 1-2 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Not Required but Highly Desired Criteria Bachelor’s degree in Computer Science, Information Systems, or related field preferred. Experience with Azure data tools such as Fabric. Experience with Power BI. Experience with QLIK Replicate. Updating of Knowledge Job requirements frequently change requiring re-training once or more per year. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires complex problem solving skills in a dynamic environment. Independent research and analysis are routinely required to develop appropriate solutions. Awareness and intervention is expected to prevent problems from occurring. Creativity Job requires creativity as part of carrying out daily activities. New approaches are encouraged. Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process. Working Environment Stress Load Regular exposure to these stresses (20-80% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) N/A: Climbing N/A: Balancing O: Stooping N/A: Kneeling O: Crouching N/A: Crawling O: Reaching O: Standing C: Sitting O: Walking N/A: Feeling C: Fingering O: Grasping F: Repetitive Motion O: Talking F: Hearing O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. N/A: Pushing - 26-50 lbs N/A: Pulling - 26-50 lbs. N/A: Lifting - 26-50 lbs. N/A: Pushing - Over 50 lbs. N/A: Pulling - Over 50 lbs. N/A: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level N/A: Vibration: Exposure to oscillating movements of the extremities of whole body. N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Posted 2 weeks
Contact Platform Engineer
SoFi - Jacksonville, FL
Description Position at SoFi Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Overview The Contact Platform Engineer is a strategic technical lead focused on the evolution of SoFi’s omni-channel interaction stack. This role serves as the primary architect and data researcher for the member journey and may perform system configuration as needed. The successful candidate will mine historical IVR and chat data to identify customer friction points and translate those insights into high-level blueprints. You will act as the bridge between Operations and Engineering, designing the "what" and "why" so that technical teams can execute the "how". Expertise Breakdown Data Mining & Friction Analysis (40%): Identifying trends in IVR/Chat performance and agent-handled friction. Solutions Architecture & Blueprinting (40%): Designing the technical workflows and cross-functional requirements. Strategic Collaboration (20%): Partnering with Engineering and Ops to drive the roadmap. Core Responsibilities Insight Engineering & Data Mining (40%) Analyze historical IVR, chatbot, and transcript data to identify why members are failing to self-serve. Go beyond platform metrics to identify "friction-heavy" call/chat types that require high agent effort. Quantify the business impact of proposed enhancements using data-driven projections. Monitor post-launch performance to validate that designed blueprints achieved intended friction reduction. Solutions Architecture & Blueprinting (40%) Translate identified operational gaps into comprehensive technical blueprints and interaction flows. Define the "Definition of Ready" for Engineering partners, including detailed requirements and logic maps. Conduct design sessions to ensure proposed solutions are scalable and aligned with enterprise standards. Front-end configuration on contact platforms, as needed. Strategic Collaboration (20%) Lead cross-functional meetings with Product, Engineering, and Operations to align on project scope and needs. Act as the subject matter expert (SME) during the development lifecycle demonstrating product expertise to clarify architectural intent and product and member benefits. Maintain the long-term roadmap for contact platform enhancements based on emerging member needs. Qualifications 5+ years of experience in systems architecture, business intelligence, or operations technology. Expert-level Analytical Skills: Proficiency in mining data from telephony or CCaaS platforms to find the "story" behind the metrics. Demonstrated Blueprinting Experience: Ability to create professional system diagrams and workflow logic for Engineering hand-offs. Strong Communication: Ability to "translate" between high-level business problems and deep technical requirements. Platform Knowledge: Familiarity with modern CCaaS/Chatbot capabilities is required to design effectively, though hands-on configuration is not part of this role. Preferred Bachelor degree or technical discipline or 5+ years of relative experience Preferred contact analysis platform, voice bot, DataGrip, SQL & BI platforms Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $118,400.00 - $148,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected]. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Posted 2 weeks
AI Engineer Consultant
Deloitte - Jacksonville, FL 32202
Position Summary Our Deloitte Human Capital team transforms technology platforms, drives innovation, and helps make a significant impact on our clients' success. We are hiring an AI Engineer to build and operate the data, features, and GenAI foundations that power Human Capital AI products and analytics. You will work with an AI Data Engineer (data ingestion, curation, governance, platform foundations) and a Lead AI Solutions Architect (end-to-end solution architecture, integration patterns, non-functional requirements), partnering closely with product, data science/ML, security, and platform engineering to deliver reliable, secure, and scalable AI solutions. This role is hands-on and delivery-oriented: you will ship production pipelines and services that support model training, real-time inference, and LLM applications using Claude-, GPT/Codex-, and Gemini-class models, and more implemented with strong governance, observability, and cost/performance discipline. Recruiting for this role ends on 08/30/2026. Work you'll do As an AI Engineer Consultant on the HC Forward team, you will design, build, and run the trusted, governed data + feature + retrieval layer used by AI/ML and GenAI solutions. You will deliver reproducible datasets and features, operationalize quality and lineage, and enable secure consumption patterns for both predictive ML and LLM-based experiences. Partner with the Lead AI Solutions Architect and AI Data Engineer to translate Human Capital product needs into secure, scalable technical designs and delivered solutions (APIs, services, pipelines, containers/serverless) meeting availability, performance, and security expectations. Build and operationalize LLM-enabled capabilities (e.g., copilots, HR knowledge assistants, summarization, policy Q&A) using Claude/GPT(Codex)/Gemini, including secure endpoints, tool/function calling, and reusable prompt/context patterns. Implement LLM application patterns including RAG, document ingestion/chunking, embeddings, vector/hybrid search, and retrieval/evaluation telemetry. Deliver governed datasets and feature engineering/serving for ML training and real-time inference (online/offline consistency, caching, latency SLOs, backfills). A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team HC Forward is a dedicated innovation partner accelerating the future of Human Capital by building market-aligned products, platforms, and services that apply AI, data, and engineering to modernize HR experiences and outcomes. Qualifications Required: Bachelor's degree in a STEM field (e.g., Computer Science, Engineering, Statistics, Data Science) 2+ years building and delivering LLM/GenAI solutions with Claude/GPT(Codex)/Gemini-class models, including prompt/context design, tool/function calling, evaluation, and production integration. 2+ years implementing RAG/retrieval (document processing, embeddings, vector/hybrid search) with enterprise governance controls. 2+ years of modern data & AI engineering, including data modeling, batch/streaming pipelines, structured/unstructured processing, and feature engineering/serving fundamentals. 2+ years building production, real-time inference services (API design, latency/performance, reliability patterns). 2+ years leading platform/integration engineering across enterprise systems; strong API/integration experience (REST, GraphQL, event-driven, microservices, middleware). 2+ years DevOps/DevSecOps experience (CI/CD, IaC such as Terraform/CloudFormation, Docker/Kubernetes, observability/monitoring). 2+ years leading security/compliance efforts; familiarity with enterprise security controls (IAM, encryption, secrets, audit logging) and data/privacy (PII, retention, access controls); SOC 2/GDPR/HIPAA exposure a plus. Ability to travel 0-25%, on average, based on client and project needs. Must be legally authorized to work in the United states without the need for employer sponsorship, now or at any time in the future Preferred: Advanced degree (MS/PhD) and/or relevant certifications (cloud and AI/ML). 2+ years of experience with Human Capital platforms and integrations (e.g., Workday, SAP SuccessFactors, Oracle HCM, Salesforce) and HR data domains. 2+ years of experience operationalizing LLMOps/MLOps capabilities (evaluation, monitoring, governance workflows, model/prompt/version management). 2+ years of cloud experience on AWS/Azure/GCP (one or more), including managed data platforms and scalable compute patterns. 2+ years of experience with structured problem solving, translating business needs into requirements, acceptance criteria, and shippable increments. 2+ years of experience with stakeholder communication: ability to explain AI/GenAI trade-offs (quality vs. latency vs. cost vs. risk) and document decisions. 2+ years of experience collaborating across product, data science/ML, data engineering, platform, and security. 2+ years of experience with treat testing, monitoring, and operational readiness as core responsibilities. 2+ years of experience with ethics and privacy awareness being able to recognize consent/PII/bias boundaries and escalate appropriately. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $91,100 to $179,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected] . For more information about Human Capital, visit our landing page at: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html #HCFY26 #IIOFY26
Posted 2 weeks
Cloud Security Manager – Azure Infrastructure & AI
Deloitte - Jacksonville, FL 32202
Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. Recruiting for this role ends on 12/31/2026. Work you'll do As a Cloud Security Manager on the Cloud Cyber Risk team, you will be responsible for: Leading Azure cloud cyber risk engagements across governance, identity, application security, platform as a service security, infrastructure security, AI security, security monitoring, resilience, and data protection Managing project delivery activities across onshore and offshore teams, including solution design, assessments, implementations, health checks, and post-implementation reviews Serving as the primary day-to-day client contact, providing guidance on Azure, Microsoft Entra ID, Microsoft 365, and cloud security risk mitigation strategies Overseeing development of project deliverables, including assessment reports, architecture designs, technical recommendations, compliance reporting, and remediation plans Supporting business development, talent, and practice activities, including proposal development, point of view creation, internal training, recruiting, and coaching A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team Our Enterprise Security offering embeds security in all aspects of digital transformation by securing a client's technical backbone while enabling secure digital transformation. Includes security architecture, secure development and deployment, end-to-end cyber cloud capabilities, application security, and security for emerging technologies and connected products. Qualifications Required: 6+ years of experience in technical consulting, client problem solving, solution architecture, or solution design in Azure environments 4+ years of hands-on experience designing and implementing cloud security solutions in public, private, or hybrid cloud environments 4+ years of experience designing enterprise cloud security architectures and strategies 4+ years of experience with Azure Policy, Terraform, or JavaScript Object Notation (JSON)-based infrastructure configuration 3+ years architecting security on Microsoft Azure, including controls for Azure AI services such as Microsoft Foundry or Azure OpenAI covering data protection, identity and access management, and model scanning 3+ years of experience with cloud native application protection platform (CNAPP), cloud security posture management (CSPM), or cloud workload protection platform (CWPP) technologies Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Bachelor of Arts or Bachelor of Science degree in Computer Science, Cyber Security, Information Security, Engineering, or Information Technology Previous consulting experience Microsoft certification in Azure or Security, including AZ-500, AZ-204, SC-900, SC-100, SC-200, SC-300, SC-400, SC-500, AI-300, AI-103, or AI-200 Cybersecurity certification such as Certified Cloud Security Professional (CCSP), Certificate of Cloud Security Knowledge (CCSK), Certified Information Systems Security Professional (CISSP), Cisco Certified Network Professional (CCNP), or Cisco Certified Network Associate (CCNA) Experience with identity and access management technologies and services Experience with Azure data, analytics, or artificial intelligence and machine learning services The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.+
Posted 2 weeks
Manager, Experience Researcher – Mobile
Deloitte - Jacksonville, FL 32202
Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. Strategically design, plan, and execute user research studies and analyze behavioral metrics to paint a complete picture of our users to drive design decisions and user experience priorities. This role requires a proven track record of user research strategy and execution using a deep toolbox of methodologies to explore behavior, workflow and motivations of our users. Passion for blending qualitative and quantitative research to inform design strategy, rapid prototyping, and iterative testing for continuous improvement essential. Join us in shaping the future of design! Recruiting for this role ends on 07/31/2026. Work you'll do As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle. Planning and conducting qualitative and quantitative research using methods such as interviews, usability testing, surveys, ethnography, concept evaluation, and behavioral analysis to generate actionable insights. Translating research findings into personas, recommendations, dashboards, and success metrics that inform product strategy, design decisions, and roadmap priorities. Partnering with product managers, designers, engineers, and other stakeholders to prioritize research topics, facilitate workshops, and connect teams to user needs. Leading research workstreams across multiple products, mentoring team members, and helping strengthen research practices across the experience community. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team US Deloitte Technology Product Engineering modernizes software and product delivery through a scalable, outcome-focused model that supports Deloitte's businesses, service lines, and internal operations. As Deloitte's primary internal development organization, the team builds and delivers digital products that help the organization operate effectively and lead in the market. Product Engineering is known for delivering innovative solutions with measurable impact and a strong focus on quality, collaboration, and continuous improvement. Qualifications Required: Bachelor's degree in Cognitive Psychology, Experimental Psychology, Human-Computer Interaction, Human Factors, Psychology, or a related field 8+ years of experience conducting user research for digital products, including mobile experiences Experience using qualitative and quantitative research methods, including interviews, ethnography, usability testing, surveys, card sorting, concept evaluation, and mobile testing Experience translating research findings into product strategy, design recommendations, personas, and prioritized opportunities Experience analyzing behavioral data, product usage metrics, survey results, and usability findings, including creation of dashboards or reporting Ability to lead research workstreams and mentor researchers or cross-functional team members Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Advanced degree in Cognitive Psychology, Experimental Psychology, Human-Computer Interaction, Human Factors, Psychology, or a related field Experience facilitating workshops using design-thinking or similar methods Experience conducting generative, iterative, and post-launch research across the product development lifecycle Experience partnering with cross-functional product teams that include product management, design, and engineering Experience supporting enterprise platforms, internal tools, or large-scale digital products Experience using behavioral analytics to evaluate search behavior, feature engagement, user pathways, or similar product metrics The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $232,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire PXE_JOBS #LI-Remote
Posted 2 weeks
Cyber AI Data Engineer Senior Consultant
Deloitte - Jacksonville, FL 32202
Are you interested in improving the cyber and organizational risk profiles of leading companies? Do you want to build the data foundations that power the next generation of AI-enabled cyber defense? If yes, then Deloitte's Cyber team could be the place for you. We are looking for a hands-on Data Engineer to build and operate the governed data foundations powering cyber risk, compliance evidence, and agentic AI-enabled cyber workflows. You will design production-grade pipelines and services that support risk reporting, continuous controls monitoring, and AI-assisted security operations-built with strong governance, lineage, privacy-by-design, and audit-ready evidence. This role is ideal for engineers who can bridge modern data engineering and software development with Governance, Risk, and Compliance (GRC) expectations in regulated enterprise environments. Recruiting for this role ends on 12/31/2026. Work you'll do As a Senior Consultant, Strategy, Growth and Transformation on the Cyber team, you will be responsible for: Building scalable batch and stream processing pipelines that ingest security telemetry, control evidence, and compliance artifacts into governed data stores. Designing data models for risk and controls domains, including key risk indicators, issues and defects, risk acceptance, control testing outcomes, audit evidence, and policy exceptions, and enabling self-service analytics and dashboards. Implementing data quality checks, lineage, metadata, and access controls to support auditability, regulatory defensibility, and repeatable evidence generation. Developing AI-enabled capabilities that accelerate governance, risk, and compliance and cyber operations, including evidence summarization, control testing assist, policy question-and-answer, investigation copilots, ticket triage, and exception reasoning using agentic patterns, workflow orchestration, and retrieval-augmented generation. Engineering integrations between data platforms, governance, risk, and compliance workflows, and enterprise systems using application programming interfaces, event patterns, and connectors, with observability and runbooks for production support. Partnering with Cyber, Risk, Compliance, Privacy, and Legal stakeholders to translate requirements into implementable controls and developer-ready guardrails. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team You will join a cyber engineering team focused on enabling resilient, secure, and compliant operations through modern data platforms and AI-enabled automation. The team builds repeatable assets-reference architectures, accelerators, and governance patterns-to help clients modernize and scale cyber and GRC programs. Qualifications Required: Bachelor's degree or equivalent practical experience. 4+ years of experience in data engineering and software development using Python and SQL. Experience building production data pipelines and data models for batch processing, stream processing, or both, and deploying solutions using cloud platforms, containers, infrastructure as code, application programming interfaces, and secrets management. Experience implementing data governance controls including data classification, personally identifiable information handling, least-privilege access, encryption, secrets management, retention, audit logging, and lineage or metadata management. Experience supporting governance, risk, and compliance workflows, including risk reporting, audit data requests, controls monitoring, controls testing, compliance metrics, governance, risk, and compliance tool integrations, and large language model-enabled applications using retrieval-augmented generation, vector or hybrid retrieval, tool or function calling, evaluation or monitoring, prompt-injection defenses, and secure access patterns. Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Experience in consulting or a Big 4 environment. Experience with Java, Go, or JavaScript. Experience integrating with ServiceNow GRC, Archer, OneTrust, or BigID and building evidence pipelines mapped to control objectives. Experience building pipelines for security information and event management, security orchestration, automation, and response, vulnerability, identity, or cloud security posture data. Experience operationalizing large language model operations or machine learning operations capabilities, including evaluation, monitoring, versioning, and governance workflows. Security certification such as CompTIA Security+, Certified Information Security Manager, Certified Information Systems Auditor, Certified Information Systems Security Professional, or a cloud certification. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Posted 2 weeks
Data Product Analyst
Deloitte - Jacksonville, FL 32202
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Data Product Analyst - Analyst, you will have the opportunity to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model tailored specifically for long-term, onsite client service delivery. Work you'll do / Responsibilities You will support a Data & Analytics Foundry operating across numerous business product teams in a scaled staff augmentation model, serving as a shared data product and analytics resource across the Media Network analytics framework. Proactively identify, document, and catalog gaps in existing data products that are causing delays, inefficiencies, or limitations. Translate identified gaps into a centralized intake process and shared backlog for prioritization and execution. Partner across pods and business product teams to align priorities, dependencies, and resolution plans. Coordinate shared resources and cross-functional contributors to address data product issues efficiently and effectively. Act as a cross-pod connector to drive representation, alignment, and consensus across teams. Elevate point solutions into scalable, reusable, and governed capabilities that improve measurement consistency and reduce duplication. Define and maintain data product requirements, successful metrics, and user adoption KPIs. Conduct product experiments and support market and user research to better understand data consumption patterns and feature needs. Prioritize enhancements and product features based on business value, user demand, feasibility, and impact. Document data product roadmaps, release plans, and operational support requirements. Analyze and measure product performance and partner with engineering, QA, and business stakeholders to deliver iterative improvements. Evaluate data usability, quality, and business value to inform product decisions. Apply familiarity with data modeling and BI concepts to support effective product design and analytics enablement. Support governance, metadata, and documentation standards to improve transparency, usability, and trust in data products. Communicate regularly with engagement leadership, project team members, and functional and technical stakeholders, including escalating issues requiring management attention. Independently and collaboratively support client engagement workstreams focused on improving analytics capabilities, resolving delivery bottlenecks, and driving operational outcomes. Recruiting for this role ends on June 15 th , 2026 The Team AI & Data - AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated solutions across software, data, AI, networks, and cloud infrastructure. These solutions are powered by engineering for business advantage, helping transform mission-critical operations. Our teams enable clients to modernize technology and data platforms while delivering scalable, high-value outcomes tailored to their business needs. Qualifications Required 1+ years of relevant experience in data analytics, data products, product analysis, or related roles. Strong analytical thinking and the ability to frame ambiguous questions into structured problem statements. Proficiency in SQL for querying, validating, and analyzing datasets. Strong Excel skills. Experience gathering and documenting business and data product requirements. Ability to define success metrics and user adoption KPIs for data products. Experience analyzing data usability, quality, and business value. Understanding data consumption patterns and feature prioritization. Ability to work proactively and independently in a fast-paced environment. Results-driven mindset with the ability to deliver work on time. Understanding of governance, metadata, and documentation standards. Familiarity with data modeling and BI concepts to support product design decisions. Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience. Limited immigration sponsorship may be available. Ability to travel up to 10%, on average, based on project and client needs. Preferred Familiarity with Media Network analytics. Experience working in cross-functional products, analytics, engineering, and QA environments. Experience conducting product experiments and user or market research. Experience maintaining data product roadmaps, release plans, and operational support models. Agile delivery experience. Strong written and verbal communication skills. Ability to manage multiple priorities and stakeholders with minimal supervision. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $60,000 to $100,000. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices - Deloitte US Careers Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Benefit Plan Core/Domain: USBenefitsJourneyCDandETAM