Job Results
Technology Services
Posted 2 weeks
Director of Business Development – Small Program Development
Chapters Health System - Palatka, FL 32177
It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Director of Business Development is a professional customer service director who oversees the team of Professional business development liaisons. The Director develops, organizes, implements and monitors plans to achieve the companies’ admissions and growth objectives. Qualifications: Bachelor’s degree in health or business or related area; may be substituted with sufficient relevant experience Minimum of six (6) years of related experience Minimum of two (2) years of management/supervisory experience Demonstrated skills and ability in: fiscal accountability, communication (written, verbal, persuasion, negotiation, and public speaking), interpersonal relations, customer service, problem solving, individual team motivation, planning and organizing, data analysis, conflict resolution and other leadership qualities Mobile Driver - Valid driver's license and automobile insurance per Company policy Readily available and able for local travel Able to manage physical and emotional demands of hospice work Ability to remain calm and problem solve in critical situations Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support Company research and educational activities. Share expertise with co-workers both formally and informally. Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Leadership Success Factors: Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience. Initiative. Originate action to achieve goals. Management Identification. Identify with and accept the problems and responsibilities of management. Judgment. Make realistic decisions in consideration of organizational needs and resources. Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Take action monitor results. Leadership. Utilize appropriate interpersonal in guiding individuals toward task accomplishment. Work Standards. Set high goals and standards of performance. Compel others to perform. Tolerance for Stress. Maintain stability of performance under pressure and/or opposition. Innovation. Generate and/or recognize creative solutions in work related situations. Delegation. Allocate responsibilities effectively and appropriately. Staff Development. Develop skills and competencies of subordinates. Organizational Sensitivity. Perceive the impact and implications of decisions on the organization. Ethics. Model highest standards of conduct and ethical behavior; adopt a strong position against fraud and abuse. Regulatory Compliance. Comply with all regulations and advise staff of their own and the organization’s responsibilities; monitor compliance. Job Responsibilities: Achieves admission goals and conversion rate goals, constructs strategies, directs implementation of plans to achieve goals, monitors and assesses results. Works with the Patient Access/Admissions department and Enrollment Center to ensure all appropriate patients are admitted in a timely fashion. Assists in developing growth strategies, new programs and collaterals for all service areas and maintains contacts with key referral sources to support long term business relationships. Works closely with the Sr. VP, Sales and Marketing in hiring and selecting department personnel. Provides feedback to the Sr. VP, Sales and Marketing to assist in developing, implementing and evaluating marketing plans to support affiliates’ patient access objectives. Collaborates with the Patient Access/Admissions, Clinical Leadership, and other Department heads to implement business plans. Acts as liaison between Organization, referring community and patient/families to resolve conflicts. Participates in budgetary planning, preparation and administration for the department. Evaluates cost and feasibility of department expenditures as per organizational policy and procedures. Performs other duties as assigned. Compensation Pay Range: $85,270.05 - $133,234.45 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.
Posted 2 weeks
MCPP – Digital Solutions Specialist
KBR - Jacksonville, FL 32034
Title: MCPP - Digital Solutions Specialist Belong, Connect, Grow, with KBR! THIS POSITION IS LOCATED IN JACKSONVILLE, FLORIDA Program Summary The Marine Corps Prepositioning Program (MCPP) is based in Jacksonville, Florida. We provide maintenance and logistic services to the U.S. Marine Corps (USMC) in support of this program. For over 35 years we have planned, coordinated, and executed the maintenance and logistic services for ground combat vehicles and support equipment for USMC Expeditionary Forces. Job Summary The Digital Solutions Specialist is responsible for driving digital transformation initiatives through data analytics, process automation, system modernization, and Microsoft 365 solutions. This position serves as a key contributor in converting legacy business processes and data systems into modern, scalable, and automated digital environments. Collect, consolidate, validate, and clean large datasets from multiple sources to ensure data accuracy, consistency, and usability. Transform raw data into structured formats suitable for analysis, visualization, and reporting. Perform data mining, statistical analysis, predictive modeling, and trend analysis to identify actionable business insights. Evaluate existing reporting methods, databases, and legacy processes to identify modernization opportunities. Migrate legacy data systems, reports, and workflows into secure and scalable Microsoft 365 environments. Maintain data integrity throughout migration and transformation efforts Design, develop, test, and deploy automated workflows utilizing Microsoft Power Automate, Microsoft Forms, SharePoint, and related Microsoft 365 technologies. Implement automated data collection, routing, approvals, notifications, and reporting processes. Identify opportunities to streamline business operations through automation and digital transformation initiatives. Create and maintain interactive dashboards, visualizations, and executive-level reports using Microsoft Power BI. Develop comprehensive data models utilizing DAX (Data Analysis Expressions) and Power Query (M code) Translate complex algorithmic outputs and data models into clear, strategic visualizations and dashboards for workshop leadership. Manage, configure, and optimize Microsoft 365 SharePoint sites to ensure secure, efficient data access and cross-team collaboration. Conduct comprehensive training sessions for workshop team members on new digital tools and automated solutions to ensure high operational adoption Make recommendations for process improvements based on causative research conducted on variances and other cross functional initiatives. Comply with all policies and procedures in accordance with contract. Provides activity and status reports to management. Prepare activity reports, project status updates, and performance metrics for management review. Maintain compliance with all company, customer, contractual, and regulatory requirements. Perform additional duties and special projects as assigned. Basic Qualifications Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, Information Systems, Engineering, or a closely related technical discipline. In lieu of a degree, candidates must possess a minimum of eight (8) years of progressively responsible experience in data analytics, data engineering, digital solutions, or a related field, or four (4) years of specialized military experience directly related to digital transformation, analytics, automation, or information systems. Demonstrated hands-on experience in Data Science and Analytics, including data mining, statistical analysis, predictive analytics, and data modeling. Must possess working proficiency in one or more data science/programming languages such as Python, R, or advanced SQL. Advanced proficiency in Microsoft Power BI, including the ability to design and architect enterprise-level data models, build interactive dashboards, and develop complex solutions utilizing DAX (Data Analysis Expressions) and Power Query (M Code). Proven experience transforming raw data into actionable business intelligence through the development of reporting, visualization, and analytical solutions. Strong written, verbal, and presentation communication skills with the ability to effectively communicate technical concepts and analytical findings to both technical and non-technical stakeholders. Must be eligible to obtain and maintain a Favorable Government Public Trust Investigation (SF 85-NACI). Must be able to obtain and maintain Military Base Access. Must be a U.S. Citizen Preferred Qualifications Legacy Programming; Expert-level proficiency in VBA (Visual Basic for Applications) for maintaining, decoding, and migrating Microsoft Access databases and complex Excel workbooks. Collaboration Tools; Deep operational knowledge of the Microsoft 365 suite, specifically SharePoint, Power Automate, and Forms. Microsoft 365 Suite; Deep operational knowledge and administrative experience with SharePoint, Power Automate, and Microsoft Forms. Strategic Communication; Proven ability to translate complex legacy data structures into streamlined, user-friendly digital outputs and effectively train non-technical personnel. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Posted 2 weeks
MCPP – Digital Solutions Specialist
KBR - Jacksonville, FL 32034
Title: MCPP - Digital Solutions Specialist Belong, Connect, Grow, with KBR! THIS POSITION IS LOCATED IN JACKSONVILLE, FLORIDA Program Summary The Marine Corps Prepositioning Program (MCPP) is based in Jacksonville, Florida. We provide maintenance and logistic services to the U.S. Marine Corps (USMC) in support of this program. For over 35 years we have planned, coordinated, and executed the maintenance and logistic services for ground combat vehicles and support equipment for USMC Expeditionary Forces. Job Summary The Digital Solutions Specialist is responsible for driving digital transformation initiatives through data analytics, process automation, system modernization, and Microsoft 365 solutions. This position serves as a key contributor in converting legacy business processes and data systems into modern, scalable, and automated digital environments. Collect, consolidate, validate, and clean large datasets from multiple sources to ensure data accuracy, consistency, and usability. Transform raw data into structured formats suitable for analysis, visualization, and reporting. Perform data mining, statistical analysis, predictive modeling, and trend analysis to identify actionable business insights. Evaluate existing reporting methods, databases, and legacy processes to identify modernization opportunities. Migrate legacy data systems, reports, and workflows into secure and scalable Microsoft 365 environments. Maintain data integrity throughout migration and transformation efforts Design, develop, test, and deploy automated workflows utilizing Microsoft Power Automate, Microsoft Forms, SharePoint, and related Microsoft 365 technologies. Implement automated data collection, routing, approvals, notifications, and reporting processes. Identify opportunities to streamline business operations through automation and digital transformation initiatives. Create and maintain interactive dashboards, visualizations, and executive-level reports using Microsoft Power BI. Develop comprehensive data models utilizing DAX (Data Analysis Expressions) and Power Query (M code) Translate complex algorithmic outputs and data models into clear, strategic visualizations and dashboards for workshop leadership. Manage, configure, and optimize Microsoft 365 SharePoint sites to ensure secure, efficient data access and cross-team collaboration. Conduct comprehensive training sessions for workshop team members on new digital tools and automated solutions to ensure high operational adoption Make recommendations for process improvements based on causative research conducted on variances and other cross functional initiatives. Comply with all policies and procedures in accordance with contract. Provides activity and status reports to management. Prepare activity reports, project status updates, and performance metrics for management review. Maintain compliance with all company, customer, contractual, and regulatory requirements. Perform additional duties and special projects as assigned. Basic Qualifications Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, Information Systems, Engineering, or a closely related technical discipline. In lieu of a degree, candidates must possess a minimum of eight (8) years of progressively responsible experience in data analytics, data engineering, digital solutions, or a related field, or four (4) years of specialized military experience directly related to digital transformation, analytics, automation, or information systems. Demonstrated hands-on experience in Data Science and Analytics, including data mining, statistical analysis, predictive analytics, and data modeling. Must possess working proficiency in one or more data science/programming languages such as Python, R, or advanced SQL. Advanced proficiency in Microsoft Power BI, including the ability to design and architect enterprise-level data models, build interactive dashboards, and develop complex solutions utilizing DAX (Data Analysis Expressions) and Power Query (M Code). Proven experience transforming raw data into actionable business intelligence through the development of reporting, visualization, and analytical solutions. Strong written, verbal, and presentation communication skills with the ability to effectively communicate technical concepts and analytical findings to both technical and non-technical stakeholders. Must be eligible to obtain and maintain a Favorable Government Public Trust Investigation (SF 85-NACI). Must be able to obtain and maintain Military Base Access. Must be a U.S. Citizen Preferred Qualifications Legacy Programming; Expert-level proficiency in VBA (Visual Basic for Applications) for maintaining, decoding, and migrating Microsoft Access databases and complex Excel workbooks. Collaboration Tools; Deep operational knowledge of the Microsoft 365 suite, specifically SharePoint, Power Automate, and Forms. Microsoft 365 Suite; Deep operational knowledge and administrative experience with SharePoint, Power Automate, and Microsoft Forms. Strategic Communication; Proven ability to translate complex legacy data structures into streamlined, user-friendly digital outputs and effectively train non-technical personnel. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Posted 2 weeks
Quality Assurance Engineer
RF-SMART - Jacksonville, FL
Quality Assurance Engineer US East Office (Jacksonville, FL) - Hybrid weekly schedule We exist to transform our customers and change lives Who We're Looking for We are seeking a detail-oriented and experienced QA Engineer to be a part of building the future of RF-SMART products focused on shipping across web and server components while working with a great team. The ideal person will have a strong passion for manual software testing and be responsible for ensuring the quality and functionality of our products. This role requires a keen eye for detail, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams to deliver high-quality software solutions. This is a hybrid role based in Jacksonville, FL, offering flexibility and the opportunity to work with a diverse, innovative team. What You'll Do: Test Planning and Execution: Develop, maintain, and execute detailed test cases based on product requirements and specifications Requirements Analysis: Review and analyze system specifications and user stories to understand testing requirements and create comprehensive test strategies Defect Management: Identify, document, and track software defects. Work closely with developers to reproduce issues and verify fixes Test Documentation: Prepare and maintain test documentation including test cases, test data and test results Regression Testing: Perform regression testing to ensure the new code changes do not adversely affect existing functionality Collaboration: Work closely with an awesome team of developers, product managers, and other stakeholders to ensure the issues are resolved promptly and that releases meet quality standards Continuous Improvement: Contribute to the continuous improvement of testing processes, practices and tools What You Bring: 5+ years of experience in manual software testing Strong understanding of SDLC and QA methodologies Knowledge or experience in the shipping, supply chain, warehouse industries is a plus Knowledge of AWS infrastructure is a plus Key Skills for Success: Proficiency in creating detailed, comprehensive, well-structured test cases and test strategies Ability to think critically and analytically with strong attention to detail Excellent communication and teamwork skills Ability to troubleshoot issues, perform root cause analysis, and provide practical solutions Experience working in Agile Experience in testing web applications Familiarity with database testing Why You'll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Quality Assurance Engineer II, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees. Employer is unable to provide visa sponsorship for employment, or support STEM OPT/E-Verify at this time. General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now
Posted 2 weeks
Director, Customer Implementations
3E - Jacksonville, FL
About 3E: 3E is a mission-driven company dedicated to creating a safer and more sustainable world. We offer award-winning regulatory intelligence and AI solutions to help organizations protect people and products. With over 35 years of experience and a global presence, we empower our customers with innovative compliance solutions. You will get to work at a company that combines startup agility with the stability of an industry leader. Partner with enterprise customers and global experts to advance environmental safety and solve complex data science challenges. Join us and make an impact! About the Role: We are looking for a leader to enhance our global implementation function. This influential role is ideal for a customer-focused individual who can bring structure, clarity, and strong delivery discipline to complex enterprise implementations. You will lead a global team responsible for new customer implementations, post-sale value realization, and project work that supports renewals and expansions. Your efforts will improve delivery across 3E’s product portfolio by building scalable processes, increasing project visibility, managing risks, and accelerating customer value. This role reports to the VP of Customer Experience and collaborates closely with leaders across 3E. If you are AI-forward, passionate about customer success, and understand the importance of implementation in building trust and lasting partnerships, we would love to connect with you! Location: This position supports remote work in EST, and candidates should be based near one of our U.S. East Coast office locations: Bethesda, MD, Canton, OH, or Charlottesville, VA. What You’ll Do: Lead, coach, and develop a global Customer Implementations team responsible for complex enterprise deployments across 3E’s product portfolio. Strengthen implementation execution by setting clear expectations, operating rhythms, delivery standards, and accountability across the team. Define and continuously raise the standard for implementation excellence across delivery quality, milestone discipline, risk management, customer communication, go-live readiness, and value realization. Build scalable implementation practices, including project plans, governance models, RACI frameworks, resource planning, delivery controls, and consistent customer communication. Establish stronger risk management practices to identify project health concerns, customer escalations, resource constraints, and delivery risks before they impact outcomes. Improve visibility into project health, customer risk, capacity, and delivery performance through dashboards, tools, and consistent reporting. Lead through ambiguity, legacy processes, and complex customer needs by bringing structure, focus, and practical solutions without slowing momentum. Partner with Customer Experience, Sales, Account Management, Customer Success, Product, Support, Technology, and Business Line leaders to strengthen handoffs, resolve risks, and support customer outcomes. Strengthen team capability by coaching talent, addressing performance gaps, improving cross-product knowledge, and building a culture of accountability, continuous improvement, and high-quality delivery. Identify opportunities to use AI, automation, workflow tools, and digital workers to reduce manual work, improve reporting accuracy, and scale implementation operations. Capture insights from implementations and post-sale project work to support renewals, expansion opportunities, account planning, and long-term customer success. What Makes You a Great Fit: Required Qualifications: 10+ years of experience in B2B SaaS implementation, professional services, information services, customer onboarding, and delivery operations, with a strong focus on driving customer value and revenue impact. 6+ years of experience leading global, distributed, or multi-region teams in high-growth, scale-up, or PE-backed environments. Proven track record leading complex enterprise software implementations, including multi-product deployments and programs with significant data, integration, or regulatory complexity. Experience supporting enterprise products or implementation portfolios with meaningful commercial scale, ideally above $5M USD in revenue or ARR. Strong ability to connect implementation efforts to customer value, with commercial awareness driving ACV, renewals, expansion opportunities, and revenue protection. Passion for improving customer experience by leveraging feedback, risk signals, and implementation insights to accelerate time to value. Experience using AI, automation, dashboards, workflow tools, or digital workers to improve operational scale, reporting accuracy, and team efficiency. Ability to enhance implementation quality through scalable project health systems and ensure go-live readiness and post-sale value realization. Experience navigating ambiguity and transformation, adapting to legacy processes and complex customer needs effectively. Strong customer-facing presence with the ability to build trust, communicate clearly, and collaborate with enterprise customers and internal stakeholders, Based in the Eastern Time Zone, US, and eligible to work without sponsorship. Preferred Qualifications Experience with regulated, data-heavy, or complex enterprise software environments such as Product Stewardship, Compliance technology, Sustainability, Healthcare, or Life Sciences industries Experience with ERP integrations, data migration, interoperability, or multi-product enterprise deployments. PMP certification or equivalent project/program management experience. Our US Benefits Include: Health, dental, and vision insurance Life insurance and disability coverage Open PTO and parental leave 401(k) plan with company matching Employee assistance program Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness) 3E is currently authorized to hire in the following U.S. states: Alabama, Arizona, California (excluding Los Angeles), Colorado (excluding Denver), Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois (excluding Chicago), Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York (excluding New York City), North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Washington. Disclosures: 3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on any legally protected categories. For applicants who would like to request accommodation, please contact us here Visit our Website or follow us on LinkedIn Privacy Policy and Candidate Privacy Notice Agencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means. Compensation Range: $150K - $165K
Posted 2 weeks
Senior Project Manager
Triad Financial Services - Jacksonville, FL 32224
Position Overview Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. The Senior Project Manager is responsible for leading strategic, cross-functional initiatives that support organizational goals and business transformation efforts. This role oversees the full project lifecycle, from initiation through implementation, ensuring projects are delivered on time, within scope, within budget, and aligned with business objectives. The Senior Project Manager serves as the primary point of coordination between business stakeholders, technology teams, vendors, and executive leadership. This role is accountable for driving execution discipline, improving transparency, managing risks and dependencies, and ensuring successful delivery and adoption of enterprise initiatives. Essential Functions: Lead multiple complex projects and programs simultaneously across business and technology functions. Develop and maintain detailed project plans, schedules, budgets, resource plans, and status reporting. Facilitate project initiation activities including business case development, requirements gathering, project charter creation, and definition of scope. Manage project scope and ensure alignment between business objectives, stakeholder expectations, and project deliverables. Drive project execution through effective coordination of internal teams, vendors, third-party partners, and cross-functional stakeholders. Serve as the central point of contact for assigned initiatives, ensuring actions, decisions, risks, and dependencies remain clearly documented and communicated. Build and maintain strong relationships with executive sponsors, business leaders, technology teams, and external partners. Facilitate decision-making by presenting risks, options, recommendations, and business impacts to stakeholders and leadership. Lead project meetings, steering committee updates, workshops, stakeholder reviews, and implementation readiness discussions. Provide clear and concise executive-level communications, project updates, and status reporting. Identify, document, and manage project risks, issues, dependencies, assumptions, and mitigation plans. Manage project change requests and ensure impacts to scope, timeline, budget, resources, and business outcomes are documented and approved. Support organizational change management, communication, training, readiness, and user adoption activities related to assigned initiatives. Monitor project budgets, forecasts, key milestones, success metrics, and overall project performance. Ensure compliance with PMO standards, methodologies, governance requirements, documentation expectations, and reporting cadence. Contribute to PMO process improvements, templates, standards, reusable assets, and best practices. Mentor and provide guidance to Project Managers, Business Analysts, and project team members as needed. Support portfolio planning, prioritization, sequencing, and resource allocation activities. Ensure successful transition to operational support following project implementation. Foster a culture of accountability, transparency, collaboration, and continuous improvement. Key Measures of Success: Projects delivered on time, within scope, and within budget. Achievement of project objectives, business outcomes, and defined success measures. Strong stakeholder satisfaction and executive confidence in project delivery. Effective identification, escalation, and mitigation of risks, issues, dependencies, and blockers. Consistent adherence to PMO governance standards, documentation expectations, and reporting cadence. Improved transparency, accountability, and project visibility across enterprise initiatives. Successful adoption, transition, and sustainment of implemented solutions. Minimum Qualifications: 7+ years of project management experience leading business and technology initiatives. Experience managing multiple concurrent projects with cross-functional teams. Strong knowledge of project management methodologies, governance practices, and delivery frameworks. Strong executive presence with the ability to influence stakeholders and facilitate decisions. Excellent written, verbal, presentation, facilitation, and organizational skills. Proficiency with Microsoft 365, project management tools, and reporting platforms. PMP certification or other related project management certification preferred. Experience within financial services, mortgage, banking, lending, insurance, or related industries preferred. Experience leading vendor implementations, system integrations, and enterprise transformation initiatives preferred. Experience supporting executive steering committees and portfolio governance processes preferred. Physical Demand: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to talk, listen and speak clearly on telephone.
Posted 2 weeks
Bilingual Customer Support Specialist
Paynada - Jacksonville, FL
About Us: Paynada is a pioneering force in B2B payment technology services, committed to delivering innovative solutions tailored to our clients' evolving needs. With strategic partnerships, cutting-edge technologies, and a team of experts, we offer a diverse range of products and services, empowering businesses across the U.S. to seamlessly accept all payment types. Operating with the agility of a startup and backed by years of success and secure private financial support, we're dedicated to growing together and staying ahead in the industry. Position: Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Paynada offers innovative payment processing solutions to merchants. Paynada has put together a comprehensive package of products and services. Paynada delivers a consultative approach on the best platforms and equipment most suitable for each merchant. Responsibilities: Answer high volume support calls and requests daily Make outbound calls to customers to provide support on their requests Deploy and install new equipment and reprogram existing equipment as needed for customers Review files in CRM to ensure proper set up and installation Create POS/VAR Sheets Offer general support to merchants and sales agents Provide exceptional customer service and support Work closely with multiple departments and vendors to ensure a smooth activation and provide continued support for merchants. Other duties as assigned Skills: Required Skills: Excellent verbal and written communication skills. Excellent customer service skills with the ability to handle multiple personalities and escalated issues Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills. Willingness to work a varying schedule which does include after hours support Willingness to work in a hybrid office setting Bilingual is required Proficient with Microsoft Office Suite Required Education/Experience: Associate's degree or equivalent from two-year college or technical school is preferred Minimum of 2 years of experience in the merchant services industry is required Minimum of 2 years of experience in a technical/customer support role is required Compensation: The pay range for this position is $22.00 to $25.00 per hour, depending on experience Schedule & Work Location: This position is OFFICE based at our office in Jacksonville, Florida. This position is required to be in the office three days a week 9 AM CST - 6 PM CST. There is an opportunity to work from home two days a week following training, 9-6. Benefits: Genuine work/life balance. Dynamic company culture. 401k with company match. Upward mobility and career development opportunities. Medical, dental, and vision benefits for employees and dependents Join Paynada, where success is unlimited, and your career in sales is built on innovation and growth. We're not just a company; we're a community working towards a shared future in business development.
Posted 2 weeks
Senior Front End Engineer, VP
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview Citi is looking for a Senior Front End Engineer to lead the design, development, and implementation of complex application systems within the AI Automation Forward Deployed Engineering (FDE) team, part of Consumer Operations Technology. In this role, you will drive critical engineering initiatives, shape architectural standards, and mentor the next generation of engineering talent — all at the scale and reach that only a global financial institution can offer. If you are a seasoned engineer ready to take ownership of impactful systems and deliver solutions that matter, this is your opportunity. Key Responsibilities Lead the design, development, and deployment of highly responsive, accessible, and scalable web applications using Angular (latest versions) and modern UI technologies. Collaborate with AI and backend teams to build intuitive user interfaces for intelligent operations solutions, including AI-assisted platforms, interactive chatbots, and complex workflow automation dashboards. Set credible technical direction for front-end engineering, establishing best practices, coding standards, and robust testing frameworks (e.g., Jasmine, Karma, Cypress). Work closely with DevOps and platform teams to deploy UI applications within containerized (Docker/Kubernetes) and cloud-native environments. Design interfaces that simplify complex financial data, transactions, and workflows, ensuring compliance with financial industry standards and security protocols. Required Skills & Qualifications Core UI Tech: Mastery of Angular (6+), TypeScript, RxJS, NgRx (or other state management libraries), HTML5, CSS3/SASS, and modern build tools (Webpack, Angular CLI). UI/UX & Performance: Deep understanding of web performance optimization, lazy loading, responsive design, and web accessibility standards (WCAG). Micro-Frontends: Experience with micro-frontend architecture and integrating APIs (RESTful, WebSockets, GraphQL). Containerization & Cloud: Hands-on experience with Docker, Kubernetes, and deploying UI applications on cloud platforms. Leadership: Demonstrated ability to lead UI design initiatives and collaborate effectively with cross-functional product and AI teams. Beneficial Skills & Qualifications Bachelor's degree in a relevant field, or equivalent professional experience. Master's degree in Computer Science, Engineering, or a related discipline, preferred. Experience operating as a technical lead across multiple concurrent engineering workstreams. Familiarity with enterprise architecture principles and how large-scale infrastructure and application layers interact. What We Offer At Citi, senior engineers have the opportunity to shape technology at a genuinely global scale. You will work alongside talented teams, take ownership of meaningful engineering challenges, and build a career with real depth — supported by a culture that values high performance, professional growth, and personal wellbeing. Hybrid working model — 3 days in the office and 2 days working remotely, giving you flexibility without sacrificing collaboration. Strategic ownership and influence — lead engineering decisions that directly impact products and clients across global markets. Access to continuous learning and development opportunities to deepen your technical expertise and grow your leadership capability. Mentorship and leadership visibility — coach emerging talent and contribute to the engineering culture across the team. Comprehensive wellbeing support, including financial wellbeing resources and work-life balance initiatives. Competitive compensation and a benefits package designed to reflect your seniority and contribution. Apply today and bring your engineering expertise to a role where your decisions shape systems, teams, and outcomes at global scale. - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Irving Texas United States - Primary Location Full Time Salary Range: $125,760.00 - $188,640.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills Angular, Front-End Development. - Anticipated Posting Close Date: Aug 15, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Senior Front End Engineer, VP
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview Citi is looking for a Senior Front End Engineer to lead the design, development, and implementation of complex application systems within the AI Automation Forward Deployed Engineering (FDE) team, part of Consumer Operations Technology. In this role, you will drive critical engineering initiatives, shape architectural standards, and mentor the next generation of engineering talent — all at the scale and reach that only a global financial institution can offer. If you are a seasoned engineer ready to take ownership of impactful systems and deliver solutions that matter, this is your opportunity. Key Responsibilities Lead the design, development, and deployment of highly responsive, accessible, and scalable web applications using Angular (latest versions) and modern UI technologies. Collaborate with AI and backend teams to build intuitive user interfaces for intelligent operations solutions, including AI-assisted platforms, interactive chatbots, and complex workflow automation dashboards. Set credible technical direction for front-end engineering, establishing best practices, coding standards, and robust testing frameworks (e.g., Jasmine, Karma, Cypress). Work closely with DevOps and platform teams to deploy UI applications within containerized (Docker/Kubernetes) and cloud-native environments. Design interfaces that simplify complex financial data, transactions, and workflows, ensuring compliance with financial industry standards and security protocols. Required Skills & Qualifications Core UI Tech: Mastery of Angular (6+), TypeScript, RxJS, NgRx (or other state management libraries), HTML5, CSS3/SASS, and modern build tools (Webpack, Angular CLI). UI/UX & Performance: Deep understanding of web performance optimization, lazy loading, responsive design, and web accessibility standards (WCAG). Micro-Frontends: Experience with micro-frontend architecture and integrating APIs (RESTful, WebSockets, GraphQL). Containerization & Cloud: Hands-on experience with Docker, Kubernetes, and deploying UI applications on cloud platforms. Leadership: Demonstrated ability to lead UI design initiatives and collaborate effectively with cross-functional product and AI teams. Beneficial Skills & Qualifications Bachelor's degree in a relevant field, or equivalent professional experience. Master's degree in Computer Science, Engineering, or a related discipline, preferred. Experience operating as a technical lead across multiple concurrent engineering workstreams. Familiarity with enterprise architecture principles and how large-scale infrastructure and application layers interact. What We Offer At Citi, senior engineers have the opportunity to shape technology at a genuinely global scale. You will work alongside talented teams, take ownership of meaningful engineering challenges, and build a career with real depth — supported by a culture that values high performance, professional growth, and personal wellbeing. Hybrid working model — 3 days in the office and 2 days working remotely, giving you flexibility without sacrificing collaboration. Strategic ownership and influence — lead engineering decisions that directly impact products and clients across global markets. Access to continuous learning and development opportunities to deepen your technical expertise and grow your leadership capability. Mentorship and leadership visibility — coach emerging talent and contribute to the engineering culture across the team. Comprehensive wellbeing support, including financial wellbeing resources and work-life balance initiatives. Competitive compensation and a benefits package designed to reflect your seniority and contribution. Apply today and bring your engineering expertise to a role where your decisions shape systems, teams, and outcomes at global scale. - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Irving Texas United States - Primary Location Full Time Salary Range: $125,760.00 - $188,640.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills Angular. - Anticipated Posting Close Date: Aug 15, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Lead Generative AI Engineer, VP
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview Citi is looking for a Lead AI/GenAI Engineer to drive the design, development, and deployment of next-generation intelligent operations and automation platforms within the AI Automation Forward Deployed Engineering (FDE) team, part of Consumer Operations Technology. In this senior hands-on role, you will build and operationalize generative AI solutions using cutting-edge open-source models and enterprise cloud platforms, while architecting the governance frameworks needed to ensure security, compliance, and reliability at scale. Your work will directly shape how Citi applies AI to transform its operations and deliver measurable impact across the business. Key Responsibilities AI Solution Delivery: Lead the hands-on development and delivery of intelligent operations solutions, including advanced chatbots, agentic workflow automation, and AI-assisted decision platforms. Model Engineering & Orchestration: Fine-tune, prompt-engineer, and deploy open-source LLMs (Llama, Mistral, Gemma, etc) and proprietary models via Google Vertex AI. Implement RAG (Retrieval-Augmented Generation) pipelines. AI Governance & Guardrails: Architect and implement robust AI safety frameworks, guardrails (e.g., NeMo Guardrails, Llama Guard), and deterministic controls to prevent hallucinations, ensure data privacy, and maintain regulatory compliance. Cloud-Native Architecture: Design and deploy scalable AI pipelines using Python, containerization (Docker, Kubernetes), and cloud-native architectures. Financial Services Compliance: Apply deep knowledge of financial services technology to ensure AI models adhere to strict risk management, auditability, and financial data security standards. Required Skills & Qualifications AI & LLM Expertise: Deep understanding of LLM architectures, vector databases (e.g., Pinecone, Milvus, Chroma), embedding models and AI orchestration frameworks (Google ADK, LangChain etc). Cloud & Tools: Hands-on experience with Google Vertex AI (or equivalent cloud AI suites) and deploying open-source models (Llama, Mistral, Gemma). AI Governance & Safety: Proven experience implementing deterministic controls, semantic routing, guardrails, and bias/hallucination detection in production AI systems. Programming: Expert-level Python skills, including AI/ML libraries (PyTorch, Hugging Face, Pandas, NumPy) and API development (FastAPI, Flask). Infrastructure: Strong experience with containerization (Openshift,Docker, Kubernetes), CI/CD pipelines, and cloud-native application delivery. Domain Knowledge: Experience in financial services technology, with an understanding of financial products, compliance requirements, and the competitive AI landscape in fintech. Leadership: Demonstrated ability to lead AI and automation programs from concept to production, setting credible technical direction at a senior level. Beneficial Skills & Qualifications Experience deploying and tuning models on Google Vertex AI or equivalent enterprise-grade cloud AI platforms. Familiarity with additional AI orchestration tools and emerging open-source LLM frameworks beyond core requirements. A Bachelor’s degree/University degree or equivalent experience. Master's degree in Computer Science, Artificial Intelligence, or a related technical discipline, preferred. What We Offer At Citi, you will work at the intersection of AI innovation and financial services, contributing to programs that operate at global scale and shape how intelligent technology is applied across one of the world's most complex organizations. This is an opportunity to take genuine ownership of high-impact AI delivery while continuing to grow your technical expertise in a performance-driven, collaborative environment. Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility while keeping you connected to the team. Direct influence over technical strategy, with the autonomy to architect AI governance frameworks and set engineering standards across a senior-level program. Access to enterprise AI platforms, open-source tooling, and cloud infrastructure at a scale few organizations can offer, enabling you to solve genuinely complex technical challenges. Continuous learning and development opportunities, including exposure to cutting-edge generative AI and machine learning advancements within a global technology organization. A collaborative team environment where technical excellence, peer mentorship, and delivery ownership are valued and recognized. Competitive financial wellbeing and benefits package, designed to reflect the seniority and impact of this role. Apply now to bring your AI engineering expertise to a role where your work will directly shape the future of intelligent operations within global financial services. - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Irving Texas United States - Primary Location Full Time Salary Range: $125,760.00 - $188,640.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Aug 15, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.