Job Summary Facilitate the maintenance and selling of contracts to customers. Develop strong relationships with key internal and external customers. Facilitate a smooth transition to business for the client. Support growth of the account by identifying new opportunities. Major Tasks, Responsibilities, and Key Accountabilities Provide sales support to existing accounts by seeking to understand customers' businesses, anticipating their future needs and becoming their primary supplier. Develop new customer opportunities by surveying prospects and working with sales management to drive business. Work with customer on complaint resolution with multiple departments or businesses. Develops and executes strategies for resolving customers inefficiencies through supply chain management, purchasing, procurement, and systems integration. Gaining new business partners and increasing business with existing partners by documenting and then presenting how the organization can add value to their business by becoming their primary supplier. Shares responsibility with sales mgmt. for execution of customer contract. Nature and Scope Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly defined problems. Demonstrates skill in data analysis and techniques by resolving missing/incomplete information and inconsistencies/anomalies in routine research/data. Nature of work requires general supervision; exercises judgment. May be paired with a mentor. Work typically involves regular process checks or review of output by a coworker and/or supervisor. May provide general guidance/direction to or train junior level support personnel. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel 5% to 20% of the time. Education and Experience Typically requires BS/BA in a related discipline. Certification may be required in some areas. Generally 0-2 years of experience in a related field OR MS/MA and generally 0-1 year of experience in a related field. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Human Resources Manager Reports To: Vice President Division: Administration Exempt Work Location- On Site- 3601 Regent Blvd Jacksonville, FL 32224 Summary: Develops policy and directs and coordinates human resources activities, such as employment, compensation, benefits, training, and employee services by performing the following duties. Compensation commensurate with experience. Essential Duties and Responsibilities Develops, recommends, and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures. Administers benefit programs such as life, health, and dental insurance, retirement plan, vacation, sick leave, leave of absence, and employee assistance. Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost effectiveness, and information activities program. Advises department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits. Consults legal counsel to ensure that policies comply with federal and state law. Develops and maintains a human resources system that meets top management information needs. Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends. Recruits, interviews, screens, and selects employees to fill vacant positions. Plans and conducts new employee orientation to foster positive attitude toward Company goals. Keeps records of benefit plan participation such as insurance and retirement plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting. Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment. Advises management in appropriate resolution of employee relations issues. Responds to inquiries regarding policies, procedures, and programs. Administers performance review program to ensure effectiveness, compliance, and equity within organization. Administers salary administration program to ensure compliance and equity within organization. Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations. Represents organization at personnel-related hearings and investigations. Provides strong support to auditors during annual retirement plan audit, and payroll audit. Contracts with outside suppliers to provide employee services, such as temporary employees, search firms, or relocation services. Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree in related field preferred; and a minimum of four years related exempt level experience; or equivalent combination of education and experience. Language Skills Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to management, employees, or public groups. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to payroll as well as practical situations. Reasoning Ability Ability to apply HR concepts and principles, as well as federal, state and local government laws and regulations, to a wide range of intellectual and complex situations, as well as practical situations. Ability to deal with a variety of abstract and concrete variables. Certificates, Licenses, Registrations PHR or SHRM-CP Certification preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision; distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The noise level in the work environment is usually moderate. 3e6aPzQT8O
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Job Description Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Are you FIS? What you bring: · You will coach, mentor, and lead a team of Fraud Prevention Analysts in performing their daily duties and responsibilities. You will provide the team guidance, direction, and constructive feedback, as needed. You will work closely with leadership/management. · You will be the go-to Subject Matter Expert (SME) on all things Fraud Analytics. · You will be working with large-scale business data sets, and the ideal candidate will have advanced skills in data manipulation, script-building, Excel, and SQL. (8+ years of experience preferred) · You will possess a strong understanding of internal business segment (stakeholders) and presentation skills. · You will possess a strong understanding of working in complex corporate environments and have the ability to work with internal and external stakeholders to complete tasks. · The ideal candidate will have strong presentation skills and be comfortable with presenting to large audiences and executive-level stakeholders. · You will have experience in relational database structures, research methods, sampling techniques and system testing. · You are a go-getter, are self-directed, and able to work independently. · You will have advanced data mining experience. · You will have several years of experience with BI tools (Hyperion, SAS, Python, Tableau, etc.) · You will have an Analytical mindset and a genuine interest in crunching datasets and delving into advanced research to discover trends. · Fraud background preferred in data driven rule writing/rule design. · Superior verbal and written communication skills. · Excellent organizational and time management skills. The ability to complete quality work within strict timeframes and meet deadlines. · Bilingual in Spanish is a plus. · Complete other duties and responsibilities, as assigned. EDUCATION REQUIREMENTS Bachelor’s degree: Preferred studies will be in statistics, accounting, finance, economics, or business. Master’s degree in a quantitative or business field is a plus. What you will be doing: Lead a team, providing coaching, guidance, feedback, and support. Analyze fraud metrics and report emerging trends. Test, implement, and modify fraud strategies. Evaluate fraud databases and operational performance. Integrate fraud data with other sources to assess end-to-end performance. Support clients' fraud-related needs. Design and automate internal and external fraud reports. Present performance and opportunities to clients. Collaborate on special fraud projects. Proactively seek improvement opportunities. Handle ad hoc report and analysis requests. Work independently and collaboratively. Perform additional duties as needed. Lead and coach a team. Analyze fraud metrics and trends. Develop and refine fraud strategies. Integrate and evaluate fraud data. Support clients and present findings. Automate reports, collaborate on projects, and seek improvements. Handle ad hoc requests and other duties as needed. Lead team, analyze fraud, refine strategies, support clients, automate reports. What we offer you: At FIS, we hire the best. In return, you receive exceptional benefits including: • Opportunities to innovate in fintech • Tools for personal and professional growth • Inclusive and diverse work environment • Resources to invest in your community • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Are you FIS? What you bring: · You will be Advanced working with large-scale business data sets, fluent in scripting and rapid prototyping skills including expertise in SQL and Excel (3-5+ years of experience preferred) · You will possess a strong understanding of internal business segment (stakeholders) and presentation skills · You will have experience in relational database structures, research methods, sampling techniques and system testing · You are a go-getter, are self-directed and able to work independently · You will have advanced data mining experience · You will be familiar with BI tools (Hyperion, SAS, Python, Tableau, etc) · You will have an Analytical mindset and love to crunch data · Fraud background preferred (data driven/data analytics) · Excellent communication skills both verbally and written What you will be doing: · Analyze overall fraud metrics, identify, and report on emerging trends · Test/Implement/Modify fraud strategies as appropriate · Analyze fraud databases and report on operational performance · Join fraud data with other data sources to derive end-to-end performance metrics for fraud · Will work directly with clients, supporting fraud products and overall fraud needs · Design and implement new internal and external Fraud reports · Create and deliver presentations to clients with meaningful commentary on both past performance and future opportunities · Collaborate with fraud management on special projects or requests · Take ownership of work and proactively engage in identifying opportunities for improvement · Respond to ad hoc requests for report building and data analysis · Working independently, as well as with team members Please note: this is a full-time role with a hybrid schedule in the location posted. Current and/or future sponsorships are not available for this position. Added bonus: · Bilingual in Spanish EDUCATION REQUIREMENTS: Bachelor’s degree: Preferred studies will be in statistics, accounting, finance, economics, or business What we offer you: At FIS, we hire the best. In return, you receive exceptional benefits including: • Opportunities to innovate in fintech • Tools for personal and professional growth • Inclusive and diverse work environment • Resources to invest in your community • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Location: Jacksonville Beach, FL (in-person) Reports to: VP, Marketing About You You're an operator. You own the storefront and don't wait for someone else to fix it — you dive into the backend and get it done. You take real satisfaction in an accurate catalog and an unbroken customer path, because you know what it costs when they aren't. You're self-directed, you use AI to get more done than one person should, and you'd rather ship the fix than write the brief. You value grit over credentials. You will own: The day-to-day health and performance of our Shopify storefronts. The priority order matters. Keeping the stores running well comes first — roughly 70% of the job. Merchandising and conversion work is the other 30%, and it grows as you automate the routine. We already have people on content and growth strategy; campaigns, paid media, and brand content live elsewhere. Nobody owns the store itself. That's this role. What You'll Do Primary Focus: Storefront Operations & Health Inventory & Catalog: Own stock levels, restocks, launches, and sell-outs. Keep products, variants, tagging, and collections structured so new inventory surfaces clearly and nothing goes live half-finished. Launch Readiness: Track incoming product from PO placement forward, so nothing lands as a surprise. Coordinate with ops, logistics, and creative to confirm every link in the go-to-market chain — inventory, imagery, copy, pricing, page build — is ready before a product is activated on Shopify. Product Pages: Build and publish PDPs. Creative writes the copy and shoots the photos — you set the standard for "ready to launch" and hold the line on it. Subscriptions: Own the operational side of our monthly subscription product on Skio — plan configuration, the subscriber experience, and keeping recurring orders running cleanly alongside the rest of the catalog. Shopify Configuration: Own theme settings, apps, and store config. You decide what gets installed, what gets cut, and what gets built instead. The site doesn't break, especially during high-traffic restocks and new drops. Automation & Reporting: Replace manual work with automations. Build the recurring view of store health so leadership doesn't have to ask, and you're not rebuilding it every Monday. International: Keep .eu and .uk working — currency, VAT and duty display, and regional availability. A small share of revenue today, and yours to scale if those markets prove out. Secondary Focus: Merchandising & Optimization Merchandising & CRO: Once the foundation holds — own collection sort logic, on-site search, PDP and cart testing, page speed, and technical SEO. Ad Tech Infrastructure: Keep our Shopify setup wired into the marketing tech stack so pixel tracking and data feeds fire correctly and measurement is trustworthy. Who You Are You've done the reps. You've owned a Shopify store with real launch volume and real consequences when it broke. Most people who do this well have 3+ years in it. If you got there faster, show us how. Tech-fluent, not a developer. You live in bulk edits, CSV imports, app configuration, basic Liquid, and analytics. You know when to call in a dev. Self-directed. Nobody hands you a task list. You find what matters, sequence it, and tell us what you're doing and why. AI-native. You use AI for reporting, bulk catalog work, and the queries and documentation you'd otherwise skip. We don't care which tools — we care that you can show us the difference it makes. An individual contributor. You're doing the work, not directing an agency. Local. This role is on-site in Jacksonville Beach. What Sets You Apart Prioritization: You understand that a beautiful marketing campaign means nothing if the checkout is broken. You put operational stability above all else. Operational rigor: You catch the broken link or the mismatched image before the customer does. Systems thinking: You've watched two sources of truth quietly disagree — multi-store, multi-brand, marketplace, or ERP — and you've built the process that prevents it. EU/UK fluency: You understand VAT, duties, GDPR, and post-Brexit differences. qREhkWsNkS
About Pivot Path Solutions Pivot Path Solutions, LLC is an enterprise IT and business solutions firm based in the National Capital Region. We support Department of Defense, federal civilian, and Intelligence Community customers with mission-focused technology, financial management, data, cybersecurity, and program operations expertise. Pivot Path is an SBA-certified 8(a), Women-Owned Small Business and holds an active Top Secret Facility Clearance. Position Overview Location: Naval Station Mayport, Jacksonville, Florida 32228 Department: LCSRON TWO N41 – Supply Department Work Arrangement: 100% onsite Schedule: Monday through Friday, 7:30 a.m.–4:30 p.m., with a one-hour lunch Clearance: Active Secret clearance required by the first day of work Citizenship: U.S. citizenship required Position Summary The Metrics Business Analyst will provide data analytics, performance measurement, reporting, and process-improvement support to Littoral Combat Ship Squadron TWO (LCSRON TWO). The analyst will transform operational, maintenance, logistics, readiness, personnel, and supply data into actionable metrics and executive-level decision-support products. The position will work closely with the Junior Database Developer, Government subject-matter experts, the Chief of Staff, and Department Heads to improve data integrity, eliminate redundant processes, and strengthen leadership visibility across squadron operations. Key Responsibilities Collect, validate, analyze, track, report, and publish data across LCSRON TWO business lines. Manage and report Active Cannibalizations (ACANNs) across the LCSRON TWO enterprise. Monitor ACANN aging, turnaround times, recurring system impacts, material-readiness effects, maintenance-execution impacts, and operational-availability concerns. Develop and maintain dashboards, reports, scorecards, graphs, charts, tables, and executive-level presentations. Apply business-intelligence methodologies and data-analysis techniques to improve data quality and produce actionable insights. Use Microsoft Access, SharePoint, SQL, Microsoft Office, and web-based reporting tools to develop and enhance analytical capabilities. Collaborate with the Junior Database Developer and Government subject-matter experts to create, update, and maintain databases. Analyze data associated with: Preventive Maintenance Availabilities (PMAV) Operational Availability (Ao) Material Availability (Am) Train to Qualify (T2Q) replacement sailors Maintenance and sustainment performance Active Cannibalizations Squadron readiness and operational performance Develop performance measures, predictive analyses, trend analyses, process evaluations, and Key Performance Indicators. Identify operational efficiencies, emerging issues, performance gaps, readiness impacts, and opportunities for continuous improvement. Provide immediate and long-term process-improvement recommendations to the Chief of Staff and Department Heads. Manage databases to prevent duplicate data entry and administrative rework. Develop reports that provide complete traceability and visibility of serviceable material or component transfers. Prepare and deliver high-level briefings to senior leadership using Microsoft PowerPoint. Participate in recurring status meetings, technical working groups, and meetings with Government stakeholders. Contribute to weekly analytical products, monthly status reports, and other required contract deliverables. Safeguard classified information, Controlled Unclassified Information, and Privacy Act data. Minimum Qualifications Bachelor’s degree from an accredited U.S. college or university in business, analytics, or a related field; equivalent military or commercial experience may be accepted. At least three years of specialized experience in business management and systems analysis. Demonstrated proficiency with: SQL Microsoft Access SharePoint Microsoft Office, including Word, Outlook, and PowerPoint Demonstrated ability to prepare and present high-level briefings to senior leadership. Ability to translate complex data into clear graphs, charts, tables, dashboards, and executive-level presentations. Excellent written and verbal English communication skills. Strong interpersonal, collaboration, and team-based problem-solving skills. U.S. citizenship and an active Secret security clearance by the first day of performance. Equal Employment Opportunity Pivot Path Solutions, LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. e5nXuVwowQ
About Pivot Path Solutions Pivot Path Solutions, LLC is an enterprise IT and business solutions firm based in the National Capital Region. We support Department of Defense, federal civilian, and Intelligence Community customers with mission-focused technology, financial management, data, cybersecurity, and program operations expertise. Pivot Path is an SBA-certified 8(a), Women-Owned Small Business and holds an active Top Secret Facility Clearance. Position Overview Location: Naval Station Mayport, Jacksonville, Florida 32228 Department: LCSRON TWO N41 – Supply Department Work Arrangement: 100% onsite Schedule: Monday through Friday, 7:30 a.m.–4:30 p.m., with a one-hour lunch Clearance: Active Secret clearance required by the first day of work Citizenship: U.S. citizenship required Position Summary The Junior Database Developer will design, develop, enhance, and maintain database and reporting solutions supporting Littoral Combat Ship Squadron TWO (LCSRON TWO). The position will improve existing Microsoft Access and SharePoint applications, develop new multi-user database capabilities, and convert operational data into useful reports and metrics. The developer will collaborate with the Metrics Business Analyst, Government subject-matter experts, the Chief of Staff, and Department Heads to streamline workflows, improve data integrity, and reduce unnecessary or duplicative administrative effort. Key Responsibilities Design, develop, enhance, and maintain technical, multi-user database and web-based business applications. Develop solutions using Microsoft Access, SharePoint, SQL, VBA, HTML, Microsoft Office, and comparable technologies. Collaborate with the Metrics Business Analyst and Government subject-matter experts to create and maintain databases used to track and report operational metrics. Clean and validate historical data contained in the existing Train to Qualify Microsoft Access database. Develop reports and modifications supporting a database that tracks approximately 750 replacement sailors in the LCSRON TWO training pipeline. Assist with the delivery of at least 10 identified T2Q reports during the initial performance period. Develop database designs and process flows supporting maintenance requirements and related operational functions. Create reports and queries that enable recurring analysis of: Preventive Maintenance Availabilities Operational Availability Material Availability Train to Qualify replacement sailors Maintenance, sustainment, readiness, and other operational requirements Conduct workflow analyses and recommend streamlined processes that reduce unnecessary work, duplication, and administrative churn. Provide interpretive analysis using information from existing and newly developed databases. Create qualitative and quantitative reports, graphs, charts, tables, and other visual products for leadership decisions and briefings. Provide technical guidance on database design, reporting tools, analytical processes, metrics, and business applications. Support immediate and long-term process-improvement recommendations. Participate in recurring status meetings, technical working groups, and meetings with Government stakeholders. Maintain plans and schedules for assigned deliverables and contribute to weekly and monthly status reporting. Safeguard classified information, Controlled Unclassified Information, and Privacy Act data. Minimum Qualifications Bachelor’s degree from an accredited U.S. college or university in database development, computer science, information technology, or a related field; equivalent military or commercial experience may be accepted. At least three years of specialized experience in database development and business analysis. Demonstrated proficiency with: Microsoft Access SharePoint SQL Visual Basic for Applications HTML Microsoft Office Experience building, maintaining, and enhancing business database applications. Ability to translate complex data and technical analyses into understandable graphs, charts, tables, and reports. Excellent written and verbal English communication skills. Strong interpersonal, collaboration, and team-based problem-solving skills. U.S. citizenship and an active Secret security clearance by the first day of performance. Equal Employment Opportunity Pivot Path Solutions, LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. nxJ0SoNYJI
What You'll Do: The Senior IT Enterprise System Engineer is responsible for the design, development, integration, support, and optimization of enterprise applications, databases, and technology solutions supporting the Digital Mortgage ecosystem. This role serves as a senior technical resource, partnering with business leaders, vendors, and technology teams to deliver scalable, secure, and reliable solutions that improve operational efficiency and business performance. This is a remote position and can sit in any state that Inspire is in: CA, SC, NC, CO, ID, FL, TX, AZ, NV, GA, MI, TN, UT. Your Key Responsibilities Include: Development: Analyze complex business requirements and translate them into functional technical specifications. Write clean, scalable code (MS SQL and .NET C#) across multiple platforms under the guidance of senior technical architects. Data Forensics: Analyze database schemas and perform data forensics to reverse engineer existing systems, locate defects, and understand data lineage. Data Integration: Utilize advanced SQL knowledge to develop robust processes handling high volumes of data via native SSIS, REST APIs, and Azure integrations. Pipeline Management: Build and maintain automated frameworks for data import, data export, and secure file transfers. Full-Stack Support: Troubleshoot issues across different layers, including databases, application code, operating systems, and server networks. Vendor Coordination: Work with third-party software vendors to troubleshoot and resolve application defects. DevOps & Testing: Maintain source code control within DevOps pipelines and write comprehensive automated testing scripts. Documentation: Create and update technical system manuals, root cause analysis (RCA) reports, and deployment logs. Production Support: Provide operational tier-3 application support and participate in after-hours on-call for system support/upgrades. Perform daily database monitoring for server performance and utilization to address and prevent system bottlenecks. What You Have: Communication: Strong verbal and written communication skills to clearly explain technical issues to non-technical stakeholders. Work Ethic: A results-oriented individual who is a quick learner and thrives in a fast-paced environment. Takes initiative and collaborates with team members to resolve system issues. Flexibility: Ability to work after hours and willingness to join on-call support and system maintenance. Mortgage Experience: In the mortgage industry, supporting Loan Origination Systems (Encompass, VESTA, DarkMatter Empower) or ancillary applications (ImageFlow, Loan Vision). Some understanding of data workflows in mortgage loan origination, underwriting, compliance, or post-closing quality control. Your Education and Experience: Education: Bachelor's Degree in Computer Science, Management Information Systems, or a related technical field (equivalent professional experience). Database Skills: 5+ years of advanced, hands-on experience with Microsoft SQL Server. Proven ability in writing complex queries, index optimization, and performance tuning. Mastery of backend database processing including triggers, service brokers, CLR functions/procedures, parsing and rendering JSON/XML data, and advanced SSIS package development. Experience with Azure SQL, Azure Data Factory, or Microsoft Fabric is highly preferred. Development Stack: 3-5 years of core experience with the Microsoft stack, specifically .NET Framework/.NET Core, .NET MVC, ASP.NET, SQL CLR, and C#. Strong familiarity with maintaining source control, managing branching strategies, and configuring CI/CD deployment pipelines within Azure DevOps or GitHub. Web & Integration: 3-5 years of hands-on experience with JSON and XML, JavaScript, Base64 encoding, and RESTful API integrations (Azure API management is a plus). Including experience troubleshooting event-based and distributed processes. Scripting: 3-5 years of experience using scripting language for task automation; PowerShell is preferred. About Inspire Home Loans As an affiliate of Century Communities, we strive to make homeownership a reality. We're proud to be part of the company's mission to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. For team members, our goal is to provide the resources, opportunities, and benefits needed to build successful, rewarding careers.
Requisition No: 881889 Agency: Financial Services Working Title: CRIME INTELLIGENCE ANALYST I - 43001501 Pay Plan: Career Service Position Number: 43001501 Salary: $39,000.00 Posting Closing Date: 09/07/2026 Total Compensation Estimator Tool *****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY***** CLASS TITLE: CRIME INTELLIGENCE ANALYST I (NON-SWORN POSITION) DIVISION: CRIMINAL INVESTIGATIONS DIVISION BUREAU: BUREAU OF INSURANCE FRAUD CITY: JACKSONVILLE COUNTY: DUVAL The Criminal Investigations Division encompasses all law enforcement and forensic components residing within the Department of Financial Services. This advertisement is for a Crime Intelligence Analyst I position which is a NON-SWORN position within the Bureau of Insurance Fraud. SPECIAL NOTES: TO APPLY FOR THIS POSITION, SUBMIT A STATE OF FLORIDA EMPLOYMENT APPLICATION VIA PEOPLE FIRST AND SUBMIT A SUPPLEMENTAL APPLICATION TO THE FOLLOWING EMAIL ADDRESS: [email protected] This supplemental application MUST be received no later than five (5) business days after the closing date of this advertisement in order to be considered for this position. THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE. QUESTIONS: Job Line Phone number: (850) 413-4063 Requirements: A minimum of two (2) years of professional work experience in one or more of the following areas: criminal justice, military intelligence, law enforcement, conducting research/interviews, data analysis, investigations, administrative assistant/executive assistant. A post-secondary degree from an accredited university/college may be used as an alternative for the years of professional work experience on a year-for-year basis. “Professional work experience” generally includes roles with administrative, supervisory, analytical, or operational responsibilities in structured or corporate settings. Entry-level roles in the service or retail industry (e.g., McDonald’s, Publix) typically do not qualify. Proficient in using Microsoft Office Products (Word, Excel, Outlook, etc.) VALID Driver’s License from the Florida Department of Safety and Motor Vehicles by time of employment. Preferences: Special consideration may be given to eligible candidates who have bilingual verbal and written skills that meet a critical need of the agency’s mission. An active Florida Crime Information Center or National Crime Center certificate. VALID Driver’s License from the Florida Department of Safety and Motor Vehicles by time of employment. Experience working in law enforcement agency, law firm, fire service industry, or government investigative agency. Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of record writing techniques Knowledge of research and intelligence analysis techniques Knowledge of the procedures and techniques for effective verbal and written communication Ability to use personal computer Ability to analyze, interpret and summarize criminal intelligence data Ability to review large amounts of criminal intelligence data and to determine the significance, completeness, and usefulness of the data Ability to write reports, investigative summaries and memoranda resulting from information analysis Ability to make independent decisions Ability to report information clearly, concisely, and accurately, both verbally and in writing Ability to plan, organize and coordinate work assignments Ability to communicate effectively verbally and in writing Ability to establish and maintain effective working relationships with others OTHER KSAs (Incumbent may learn on job): Ability to coordinate the dissemination of information Ability to communicate effectively verbally and in writing. Ability to communicate effectively by radio and telephone Ability to use personal computer and computer software (Microsoft Word, Access, Excel, Power Point, and other software) Knowledge of the Florida Crime Information Center (FCIC) and the National Crime Information Center (NCIC) terminal procedures Ability to obtain and maintain FCIC/NCIC certification Ability to travel and work outside assigned area Knowledge of criminal intelligence or military intelligence procedures Ability to testify in court Candidate Profile (application) must be completed in its entirety. Please read below: Please include the names and phone numbers for the supervisor(s) and/or Human Resource Department for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume”. Each field (address, city, and state, dates, phone numbers, etc.) should be completed. If claiming Right to Interview, candidate MUST attach a copy of your official layoff letter when applying. Upon the selection of the top candidate, a current supervisory reference contact will be required. Experience and education requirements must be met at the time of application submission to be considered. To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools at any stage of the process is strictly prohibited and will result in disqualification for the position. This position requires a security background check, including fingerprint as a condition of employment. Employees of the Department of Financial Services are paid on a monthly pay cycle. Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. WHAT IS THE SELECTION PROCESS? Selection is a three-to-six-month process where the successful applicants MUST PASS the Oral Interview and Written Exam, CJSTC background prior to beginning. If selected for an interview, interview will be conducted in person. THE BENEFITS OF WORKING FOR THE STATE OF FLORIDA: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including: State Group Health Insurance Coverage; $25,000 Life Insurance Policy (100% paid by employer); Dental, vision, and other supplemental insurance options available; Annual and Sick Leave benefits; 10 paid holidays each year; Retirement plan options, including employer contributions ( Flexible Spending Accounts; and Tuition waivers to attend State of Florida community colleges, colleges, and universities! For a more complete list of benefits, click https://www.mybenefits.myflorida.com/. For a more complete list of benefits, visit https://www.mybenefits.myflorida.com/. BRIEF DESCRIPTION OF DUTIES: Incumbent of position is a member of DFS’ Disaster Response Team and, in that capacity, may be required on short notice to perform duties and necessary attendant travel in support of disaster relief efforts. The Division of Investigative and Forensic Services encompasses all law enforcement and forensic components residing within the Department of Financial Services. With this broad responsibility, the division investigates a wide range of fraudulent and criminal acts including insurance fraud, worker’s compensation fraud, fire, arson, and explosive investigations, misuse of State funds, and fire and explosive sample analysis. *Direct Assistance to Investigators Performs criminal history and intelligence checks with reference to investigations for all sworn personnel as directed. Directly supports and assists investigators in the compilation and analysis of confidential information regarding insurance fraud and arson investigations and recommends specific investigative directions based upon such information. Performs detailed research of criminal investigations and documents relating to insurance fraud and arson. Compiles, analyzes, and disseminates information and criminal intelligence from various agencies, the public, and other sources, and utilizes these sources to maintain the exchange of pertinent information among law enforcement agencies. Coordinates inter-state and intra-state information pertaining to criminal activity involving insurance fraud and arson, and exercises judgment to ensure that accurate and reliable information is disseminated. Evaluates and analyzes criminal intelligence information to predict the capabilities, intentions, and vulnerabilities individuals and groups of individuals engaged in insurance fraud and recommends investigative strategies. *Prepares Written Reports and Recommendations Prepares oral briefings, written reports, and recommendations in the form of intelligence assessments and detailed factual reports used by agency management and field supervisors to evaluate investigative priorities in case development. Determines structure and operation of insurance/arson operations by thoroughly researching and analyzing intelligence information relating to patterns, trends, and movements of the groups for use by management. Participates in search warrants by sketching site diagram, logging evidence, printing evidence labels and inventory lists. *Resource Coordinator Serves as Terminal Agency Coordinator (TAC) for FCIC/NCIC terminal, ensuring proper procedures are followed regarding security and dissemination of criminal history information. Serve as resource person and respond to requests for information from other agencies and represent the Division in meetings. This position may require participation on the disaster team, overtime, and the ability to attend meetings, training, conferences, and seminars, which may require extended travel to other areas. Other Performs related work as required. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement. Location: JACKSONVILLE, FL, US, 32207 #job-location.job-location-inline { display: inline; } Nearest Major Market: Jacksonville
FNF ® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF ®'s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF ® believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart. POSITION OVERVIEW The Corporate IT Compliance Department is seeking an IT Policy Analyst to join the FNF team in the Jacksonville, FL office. The IT Policy Analyst will serve as a contributor to the administration and maintenance of the Corporation’s Technology and Security Policy Governance Program, while also supporting compliance with these policies and related laws and regulations. This role will be primarily responsible for analyzing, and organizing Information Technology, and Information Security compliance requirements within the Corporate Information Technology and Information Security Governance Documents. LOCATION • Jacksonville, Florida (Minimum Travel Requirements (<10%) • Onsite Expectation: Remote Onsite Hybrid DUTIES & RESPONSIBILITIES • Schedule, coordinate, and lead IT policy review meetings with applicable stakeholders. • Support the internal document management system by completing user acceptance testing, maintaining system records, and tracking system workflows. • Track and gather all required approvals needed for the publication of IT Governance Documents. • Write, edit, and distribute policy change bulletins following the established enterprise communication process. • Review policy change requests to modify existing IT and ISO Governance Documents and support the policy change control process. • Analyze compliance requirements, gaps in requirements, duplications, and perform general quality assurance across the corpus of technology and security policy requirements. • Study and remain up to date on various authoritative security and compliance frameworks such as: NIST, NYDFS, TSC, ITIL. • Support complementary IT governance, risk, and compliance initiatives. • Produce compliance reports, status reports, and other compliance related KPIs as needed, and present analysis to IT Compliance Management. MINIMUM REQUIREMENTS • Bachelor’s degree in a technology-related field (or relative experience). • Ability to actively listen, lead meetings, and mediate conversations across various department stakeholders. • Self-starter with a proven track record of execution and results demonstrating the ability to work independently with minimal supervision. • Excellent written and verbal communication skills. • An ability to produce quality deliverables and meet defined deadlines. • Competent with the creation of professional presentations and status reports. • A general understanding of Policies, Risks, Processes, Controls and the ability to converse at a technical level. • Competent with Microsoft software products (Word, Excel, PowerPoint, SharePoint, Co-Pilot). PREFERRED EXPERIENCE • Ability to effectively utilize authoritative sources, generative AI, or other similar tools to conduct professional, vetted, and ethical research. • Experience operating as an Analyst, Project Coordinator, or a similar role facilitating stakeholder communication, completing professional writing, editing, and analyzing large data sets. • A career goal associated with IT Risk, Governance, Audit, and Compliance. COMPENSATION & BENEFITS FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan. EQUAL OPPORTUNITY POLICY FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.