Job Results
Financial Services
Posted 18 hours
Universal Banker
COLONY BANK - Jacksonville, FL 32223
Are you looking for a rewarding career? Then you’ve come to the right place. At Colony Bank, we have over 500 engaged team members who are part of high performing teams that are empowered to serve our customers. We are passionate about serving our customers and delivering solutions. At Colony Bank, we Make It Easy! Make It Fun! Make It Happen! Position: Universal Banker Purpose: This position is accountable for the delivery of exceptional customer service through the efficient managing of customer interactions. It assumes a role in developing new customer relationships as well as enhancing existing relationships. Essential Functions and Basic Duties: 1. Handle a variety of transactions using own count money, and cross sell bank services. Exercise independent judgment with close supervision. Refer questionable transactions to Head Teller. • Receive commercial and individual checking and savings deposits, verify cash and endorsements and issue receipts. • Cash checks, verify endorsement, validity and availability of funds. • Pay savings withdrawals after verifying balance and signature. • Accept payments (i.e. installment loan, charge card, personal line of credit, etc.) • Maintain accurate records of official checks and bonds. • Work night drop bags and mail receipts, process all mail envelopes. • Sell official checks • Redeem bonds and bond coupons upon desk approval. • Retain custody of operating cash. • Prepare change orders for customers. • Assist with answering telephones. • Sell and cross-sell bank services. 2. Attends to the needs of customers and prospective customers on banking matters. • Recommends, explains, and opens new deposit accounts for customers. • Opens and closes safety deposit boxes. • Maintains confidentiality of customer accounts. • Handles customer complaints related to the Bank’s services, explains service charges, and follows through on misdirected items or errors. • Researches and resolves customer problems by serving as a liaison between the customer and the appropriate bank area. • Answers inquiries and provides information on various accounts, loan balances, and other banking services. • Ensures on-going sales, service, and product knowledge, training and self-development. 3. Provides notary public service. 4. Perform a variety of related clerical functions such as: sorting, counting, and wrapping currency and coins, verify straps, maintain records of transactions, balance deposits and cash drawers. 5. Know the procedures for using the on-line computer terminal system and understand how the entry of date affects not only the individual accounts but the entire system. 6. Serve customers in a cordial manner to encourage satisfaction with service. 7. Perform a variety of miscellaneous duties to assist with the work of the department (i.e. 24 Hour Banking and night deposit). 8. Comply with all federal and state laws and regulations. 9. Adheres to limited transaction limits. 10. Complies with all bank and personnel policies and procedures. 11. Complete periodic training provided and/or required by Colony. 12. Other duties as assigned. Qualifications: Education: 1. A high school diploma or equivalent. 2. Successful completion of Teller school provided by Colony. Experience: 1. Previous teller experience – required. 2. Previous banking experience - preferred. Knowledge: 1. A thorough knowledge of teller procedures or general bank operations. 2. Understand bank policies and procedures. 3. Have a thorough knowledge of bank products and services. 4. Have the ability to effectively handle all routine and complex transactions at the branch. 5. Knowledge of up-to-date loan compliance policies and procedures. Skills/Abilities: 1. General clerical and math skills. 2. Must present a professional image in dealing with customers, interdepartmental and external representatives. 3. Perform duties with considerable speed and accuracy. 4. Sales and service skills; demonstrated ability to positively persuade customers and to identify and satisfy their needs. 5. Ability to coordinate a high level of activities in a variety of conditions. 6. High degree of accuracy and attention to detail. 7. Ability to handle information of confident nature. 8. Ability to adhere to deadlines and tight schedules. 9. Ability to use various office equipment, including, computer, e-mail, internet, Excel, and Microsoft Word. 10. Have a high degree of interpersonal skills, attitude, judgment, communication and the ability to effectively interact with customers and employees. 11. Ability to exercise personal and professional responsibility and work with limited direction. 12. Demonstrate a “Team” attitude at all times. Colony Bank is an equal opportunity employer.
Posted 18 hours
Sr Fraud Analyst II – Fraud Detection Operations
Bank of America - Jacksonville, FL 32256
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for reviewing complex products for the prevention and detection of possible fraud. Key responsibilities include researching and analyzing of account activity to assess levels of risk and fraud. Job expectations include completing inbound and outbound calls, taking appropriate action based on transaction characteristics of greater complexity, performing functions related to research, and resolving fraudulent activity and service support. Weekly Schedule: Tuesday - Saturday, 8:00am - 4:30pm Responsibilities: Services banking products with high-risk activity to maximize approval of legitimate transactions, minimize client impact at the point of sale, identify fraudulent activity, and restrict account activity Makes decisions based on judgment, research, and extensive job experience, following established procedures and guidelines while leveraging multiple systems Assesses the level of risk and makes decisions which directly affect the customer experience and risk to the bank Reviews and analyzes accounts and relationships that may require differentiated treatment or specialized resolution Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls Records data captured during client interactions accurately Required Qualifications: Strong analytical and organizational skills Demonstrated ability to solve complex problems by reviewing related information Ability to multi-task, including researching information through multiple systems, in order to make judgmental decisions based on the data reviewed Customer centric approach Demonstrates a strong sense of urgency Able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience Comfortable taking inbound or making outbound calls to clients in a high production focused environment Communicates effectively and confidently and is comfortable engaging all clients Has the ability to learn and adapt to new information and technology platforms Ability to follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Good time management skills Flexible to work weekends and/or extended hours as needed Desired Qualifications: Prior experience in Retail Fraud Servicing, Claims or Fraud Detection Experience working in an environment where both individual and team goals are met or exceeded routinely Skills: Analytical Thinking Client Experience Branding Customer and Client Focus Due Diligence Research Attention to Detail Data Collection and Entry Policies, Procedures, and Guidelines Referral Management Written Communications Adaptability Business Intelligence Investigation Management Issue Management Relationship Building Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 40
Posted 18 hours
Vice President of Actuarial Services
Olympus Insurance - Jacksonville, FL 32256
Job Title: Vice President of Actuarial Services Reports to: Chief Executive Officer Direct Reports: Director of Actuarial Services, Actuarial Staff Location: Jacksonville Office Position type: Full Time Business Hours of Operation: Monday-Friday, 8:00AM-5:00PM FLSA Status: Exempt, Salaried Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus. What Olympus Offers We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including: Employer-sponsored medical, dental, and vision plans Company-paid life insurance, short-term disability, and long-term disability 401(k) with company match Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off Education Assistance Program and ongoing professional development opportunities Wellness Lunch N Learns Employee perks such as pet insurance, discount programs, and a welcoming office environment At Olympus, we empower you to grow, contribute, and thrive both professionally and personally. What You’ll Do As Vice President of Actuarial Services at Olympus Insurance Company, you’ll serve as the company’s senior actuarial leader, guiding strategy, analytics, and long-term financial performance across the organization. This role partners closely with executive leadership and the Board to support data-driven decision-making related to pricing, reserving, reinsurance, catastrophe exposure, and business growth. You’ll lead and develop a high-performing actuarial team while driving innovation through advanced analytics, predictive modeling, and emerging technologies in Florida’s evolving property insurance market. Key Responsibilities Serve as the company’s actuarial authority, including issuing the Statement of Actuarial Opinion (SAO) Lead actuarial strategy related to pricing, reserving, predictive modeling, analytics, and risk management Develop forecasts for premiums, exposures, insured values, and losses to support reinsurance and business planning Oversee ratemaking, reserving, catastrophe exposure analysis, and profitability monitoring Partner with executive leadership, the CEO, and the Board to provide strategic actuarial insights and recommendations Support the development and management of Olympus’ reinsurance program Lead and mentor actuarial leadership and staff while supporting succession planning and professional development Collaborate with regulators, brokers, reinsurers, vendors, and external partners on actuarial matters Ensure compliance with actuarial standards, regulatory requirements, and internal controls Evaluate and implement advanced analytics, machine learning, and AI-driven solutions to improve business insight and operational efficiency Stay current on industry trends, Florida market conditions, catastrophe modeling, and regulatory developments What You Bring Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Finance, Economics, or related field FCAS designation required (ACAS candidates nearing FCAS and qualified to sign the SAO may be considered) 10+ years of Property & Casualty actuarial experience 3+ years of leadership or management experience Deep expertise in pricing, reserving, reinsurance, catastrophe risk, and predictive modeling Strong understanding of Florida residential homeowners insurance preferred Experience supporting regulatory filings and working with FLOIR preferred Advanced SQL and strong technical programming skills (Python, R, or similar) Experience with Power BI, Tableau, catastrophe modeling platforms, or GIS tools preferred Exceptional leadership, communication, and strategic thinking skills Ability to translate complex actuarial concepts into clear business recommendations for executive leadership and Boards of Directors EEO Compliance Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law. Agency Disclaimer: This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid. This position will remain open until July 20th, 2026, or until a sufficient pool of qualified candidates has been identified.
Posted 18 hours
Commercial Compliance & Risk Analyst
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Commercial Compliance & Risk Analyst ACCOUNTABILITY STATEMENT: The Commercial Compliance & Risk Analyst plays a critical role within the Commercial Lending team by ensuring full adherence to all applicable regulations, laws, and Credit Union policies related to commercial lending activities. This position is responsible for maintaining a strong compliance framework, supporting leadership with timely insights, and promoting a culture of risk awareness and operational excellence. Key responsibilities include leading the administration of the department’s compliance program, monitoring regulatory requirements, and ensuring that quality control standards are consistently met. The Commercial Compliance & Risk Analyst will also support and enhance department reporting, ensuring data accuracy, integrity, and actionable analysis for effective management decision-making. ESSENTIAL JOB FUNCTIONS: Support and maintain the Commercial Risk Management Compliance Program, ensuring adherence to all relevant commercial lending regulations and internal policies Monitor and interpret regulatory changes (e.g., ECOA/Reg B, FCRA/Reg V, HMDA/Reg C, Section 1071) and communicate impacts to leadership and business partners Advise on and support the development, revision, and implementation of policies, procedures, and first‑line compliance processes to strengthen operational efficiency and regulatory compliance Coordinate and participate in internal and external audits/exams, and assist with management action plans to address findings Conduct compliance reviews of commercial lending products, services, and initiatives to identify risks and recommend mitigation strategies Maintain quality control standards for Commercial Loan Operations and ensure consistent execution of required reviews Prepare, validate, and enhance departmental reporting, ensuring accuracy, data integrity, and usefulness for decision-making Assist leadership with enterprise risk management (ERM) activities, including identifying emerging risks and evaluating controls Provide training, guidance, and support to Commercial Lending staff on compliance matters and regulatory expectations Lead or support departmental projects, including regulatory-driven initiatives and operational enhancements Manage maintenance and periodic updates of departmental procedures, ensuring documentation remains current and compliant. Serve as team lead when needed and perform other related duties to support the Commercial Lending function. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. JOB QUALIFICATIONS Education High school diploma or GED required Bachelor’s degree preferred Experience 5+ years of experience in lending within a financial institution preferred 5+ or more years of experience in compliance oversight or a related function; or equivalent combination of education and experience Experience using statistical/quantitative tools such as SQL, Power BI, or similar systems Familiarity with NCUA and CFPB regulations Knowledge, Skills, and Abilities Knowledge of financial services and lending regulations, with the ability to interpret and apply laws impacting credit unions and commercial lending. Strong interpersonal and communication skills, with the ability to work effectively across all levels of the organization and model professionalism and strong work ethic. Excellent writing and presentation abilities, with the skill to convey complex information clearly. Analytical mindset with strong data skills, including experience using tools such as SQL, Power BI, and advanced Excel. Ability to manage shifting priorities and deadlines, using sound problem‑solving and decision‑making abilities. Demonstrated capacity to work effectively in high‑pressure environments, maintaining accuracy and quality. High commitment to performance excellence and producing reliable, high‑quality work. Proficiency in Microsoft 365 and Microsoft Teams, with advanced Excel capabilities; experience with nCino is a plus. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 2 days
Supervisor, BPS Operations Processing
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Job Description About the role: As an Operations Processing Supervisor you will be responsible for ensuring excellent and consistent rapport with FIS clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery. What you will be doing: Ensure a positive and consistent relationship for one or more assigned clients Serve as primary point of contact to support problem resolution and ensure client retention Develop strong working relationships with assigned clients and FIS resources Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts What you will need: The ability to establish and maintain effective working relationships, both internally as well as externally WISE access Organizational and time management skills Broad knowledge of FIS products and related services A strong aptitude to analyze and solve problems Prior banking or finance related experiences a plus Bachelor’s degree in business, computer science or related discipline or the equivalent combination of education, training, or work experience Typically requires a minimum of three years related financial industry experience. Bonus if you have: Customer service or lead client experience – a plus. What we offer you: At FIS, we are as committed to growing our employees’ careers as our own business. We offer: Opportunities to innovate in fintech Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 2 days
Growth Marketing Manager, Referrals & Virality
SoFi - Jacksonville, FL
Description Position at SoFi Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is building a next-generation, high-impact growth channel focused on referrals and virality—and we’re looking for a Growth Marketing Manager to help shape and scale it. This role sits at the center of a highly strategic initiative to drive exponential, organic member growth through referrals and peer-to-peer engagement. You’ll help define how millions of members discover, share, and advocate for SoFi across our ecosystem—including Checking & Savings, Invest, Crypto, Personal Loans, Student Loans, and more. You’ll operate at the intersection of marketing, product, and data—partnering closely with Product, Engineering, Product & Lifecycle Marketing, and Business Unit teams to bring new referral experiences to life. From launching new referral constructs and integrating into major marketing moments, to influencing the roadmap of our referral platform, you’ll play a key role in scaling channel growth over the coming years. This is a unique opportunity to build in a high-visibility space, navigate ambiguity, and help define the future of growth at SoFi. What you’ll do: Drive execution and performance of SoFi’s referrals and virality marketing initiatives, helping scale the channel into a major driver of member growth Partner closely with Product and Engineering to define requirements and influence the roadmap of our AI-enabled referral platform Lead end-to-end project management of key initiatives, including launching new referral program structures (e.g., incentives, gamification, sharing mechanics) and scaling existing ones Collaborate with Business Unit Marketing, Lifecycle Marketing, and Communications teams to develop and execute strategies that maximize referral-driven growth across all SoFi products Integrate referral and virality strategies into marketing tentpoles (e.g., sponsorships, events, and brand campaigns) and Social & Community teams to amplify reach and engagement Develop and optimize audience strategies for key segments (e.g., students, military, and other affinity groups) to increase referral rate and participation Analyze performance data to identify opportunities across the referral funnel, including referral rate, referrals per member, and conversion rates Use testing and experimentation to continuously improve user experience, messaging, and program effectiveness Conduct market research and competitive analysis to ensure SoFi’s referral program remains best-in-class Communicate insights, performance, and opportunities to cross-functional partners and senior leadership What you’ll need: 5+ years of experience in marketing, growth marketing, product marketing, or related fields Proven ability to execute and scale marketing programs in a fast-paced, performance-driven environment Strong analytical mindset with experience using data to drive decisions and optimize performance Experience working cross-functionally with Product, Engineering, and Marketing teams Ability to manage complex projects and drive initiatives forward in ambiguous, evolving environments Strong communication skills, with the ability to influence stakeholders and contribute to strategic discussions Customer-first mindset with an understanding of user behavior, engagement, and conversion dynamics Demonstrates knowledge of, adherence to, and responsibility for compliance with applicable regulations and laws Experience in the Finance industry a plus Nice to have: Experience with referral marketing, viral growth loops, or lifecycle marketing programs Familiarity with experimentation frameworks (A/B testing, funnel optimization, segmentation) Experience in fintech or other consumer-facing, high-growth industries Exposure to data tools or platforms (e.g., Tableau, Amplitude, Snowflake, or similar) Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $89,600.00 - $168,000.00 Payment frequency: Annual This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected]. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Posted 2 days
Senior Lifecycle Marketing Manager, Home Equity
SoFi - Jacksonville, FL
Description Position at SoFi Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We’re hiring a Lifecycle Marketing leader to own the strategy for one of SoFi’s newest and most ambitious ventures: Home Equity products. Embedded deeply with Product teams, you will drive incremental business growth by optimizing funnel conversion across the customer journey. This high-impact role transforms rich member data into effective campaigns at scale while steering cross-functional partners across Product, Sales, and Data Science. This is a critical opportunity to navigate ambiguity and deliver outsized results in a high-growth vertical. What you’ll do: Lead the development of automated multi-channel workflows (email, push, in-app, SMS) based on member behaviors and lifecycle stages. Drive campaign automation and personalization, leveraging performance insights to build and optimize high-performing evergreen and ad-hoc programs. Own a rigorous, full-funnel experimentation roadmap to optimize conversion and revenue, leveraging our new experimentation suite. Partner with Product Marketing, Data, and Sales to develop marketing strategies that align with broader Home Equity business goals. Collaborate with Marketing Tech Ops to oversee technical execution and champion the use of AI-driven insights for hyper-personalization. Design educational content and personalized strategies to help members navigate the complexities of the lending market. Analyze trends and develop reporting frameworks to socialize actionable insights and learnings across the organization. What you’ll need: 8+ years of D2C lifecycle management, with a track record of optimizing for down-funnel conversion and revenue. A structured approach to problem-solving and the ability to derive strategic conclusions from large amounts of data. Hands-on experience with comprehensive CRM/marketing automation tools like Braze, Mailchimp, or similar systems. Deep knowledge of A/B testing methodologies and experience managing a high-velocity testing roadmap. Experience leveraging AI-driven insights or machine learning models to enhance audience segmentation. The ability to operate independently and thrive in a fast-paced, dynamic environment where priorities may shift. Excellent written and oral communication skills, with the ability to communicate channel strategy and insights crisply to various stakeholders. Experience in a regulated industry such as FinTech or banking is highly preferred. Nice to have: Genuine interest in the lending and home equity space. MBA or other advanced degrees. Previous experience in finance, tech, or banking. Experience with Excel & SQL is a plus. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $108,800.00 - $204,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected]. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Posted 2 days
Sr Rep Processing
Ally Financial - Jacksonville, FL
General information Career area Loan Administration/Operations Work Location(s) 12808 Gran Bay Parkway West, FL Remote? No Ref # 22331 Posted Date 05-20-26 Working time Full time Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity Completes discounting and other contract funding / booking related activities. Ability to attain maximum production while complying with company policies and procedures. Maintains industry best in class dealer service and processing turn times. The Work Itself Timely review and audit new contracts for compliance with pricing / policy guidelines and state specific requirements. Ability to work in a high volume environment while achieving cycle time and accuracy requirements. Maintain high levels of accuracy and attention to detail; identifying any fraud or potentially fraudulent information. Work collaboratively with dealers, sales, and underwriting teams to resolve questions or deficiencies regarding contract packages. Support various business and/or department level projects. The Skills You Bring Minimum Qualifications 0+ years of experience High school Diploma or GED equivalent Preferred Qualifications Entry Level (No Exp Required). Bachelor's degree in business or related may be used as a proxy for the experience. Experience in contract processing experience. Performs high level technically based processing activities and/or supporting tasks. Requires intermediate knowledge of Microsoft Office programs. Intermediate written and oral communication skills. Willingness to work flexible hours (including weekends). Consistently meets established productivity and turnaround time goals. How We'll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including: Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level). Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access. Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts. Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity. To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf Who We Are: Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com. Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. Base Pay Range: $49920 - $62732.8 USD An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. Incentive Compensation: This position is eligible to participate in our annual incentive plan.
Posted 2 days
Warehouse Lead Weekend Night
CJ Logistics America - Jacksonville, FL 32219
Candidates must complete an application at: https://jobs.jobvite.com/cjlogisticsamerica/jobs "This position is not eligible for visa sponsorship or support for work authorization." Lift Your Career to New Heights with CJ Logistics! Are you passionate about warehouse operations and ready to make a global impact? At CJ Logistics, we're on the hunt for exceptional talent to keep our operations running smoothly, and we’re excited for you to join us in this critical role. Help us build a dynamic, diverse, and engaged workforce that makes a difference every day. Ready to be part of something special? Let's get started! At CJ Logistics, we’re looking for a Warehouse Lead to oversee daily warehouse operations, assign tasks, and coach team members to ensure efficiency and accuracy. This role is ideal for someone with strong leadership skills who enjoys problem-solving, training, and improving processes. Pay Range: $21.56 per hour + $1.50 Shift Premium Schedule: Weekend Overnight Mon, Wed, Sat, Sun, 8p-6:30a What You’ll Do: Supervise & Coordinate: Assign daily tasks to Warehouse Associates, Forklift Operators, and support staff to maintain workflow. Train & Mentor: Provide hands-on coaching and on-the-job training for employees to ensure compliance with best practices. Ensure Accuracy & Efficiency: Conduct audits, monitor warehouse procedures, and assist in process improvements. Assist in Scheduling & Planning: Work closely with management to optimize labor and resource allocation. Foster a Positive Work Environment: Help resolve conflicts, promote teamwork, and ensure adherence to company policies. Support Warehouse Operations: Step in as needed to lead shifts and ensure smooth day-to-day functionality. What We’re Looking For: 3+ years of related work experience Extensive knowledge of CJ Logistics warehouse procedures, policies, and best practices! Ability to coach, delegate, and motivate a team Hands-on problem solver with a process improvement mindset! Training & Development: Guided Warehouse Operations & Leadership Training Training in Safety & Compliance, Conflict Resolution, and Employee Relations Hands-on experience in workplace culture and leadership communication Ready to Elevate Your Career? Join us at CJ Logistics and be a part of something bigger. With our guided training and supportive team, you'll have everything you need to succeed. Let’s move forward together! Pay, Benefits and More: Pay Range: $21.56 per/hour Competitive Compensation Package Comprehensive Benefits - Enjoy full health insurance (medical, dental, and vision), 401(k), life insurance, tuition assistance, PTO, and so much more! Exciting Growth Opportunities - Be part of a company that’s on the rise, with a proven track record of success and plenty of room for advancement. Collaborative Environment - Your ideas and feedback are always welcome. High-Performance Culture - We embrace a growth mindset and continuous improvement - come be a part of it! CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply. CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive. CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Candidates must complete an application at: https://jobs.jobvite.com/cjlogisticsamerica/jobs "This position is not eligible for visa sponsorship or support for work authorization."
Posted 2 days
Lead, HCS (Clinical) – Pediatric/Adolescent FL only
Molina Healthcare - Jacksonville, FL
JOB DESCRIPTION Job Summary Provides lead level clinical support to healthcare services team supporting one or more of the following functions: care management, utilization management, care transitions, long-term services and supports (LTSS), behavioral health, and other clinical programs, and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Provides level support to healthcare services department staff - devising/implementing delegation assignment strategies, facilitating healthcare services processes and communicating/coordinating activities. • Resolves issues and complaints that arise in day-to-day healthcare services operations and communicates escalation issues to healthcare services leadership. • Assists in training of healthcare services staff according to department standards, policies and procedures. • Maintains a minimal caseload to ensure adherence to appropriate guidelines and provide assistance to staff who have an ongoing member caseloads that may required additional support. • Collaborates with and keeps healthcare service leadership apprised of operational issues, staffing issues, system and program needs. • As a subject matter expert clinical lead, provides support, recommendations and education as appropriate to all other clinical and non-clinical staff. • Monitors healthcare services staff workload for adherence to policies, procedures, guidelines, and program specific requirements. • Actively participates in the department auditing program to review, communicate findings and identify opportunities for improved quality and compliance. • Shares quality and productivity scores with individual staff for awareness. • Provides feedback to healthcare services leadership on staff performance issues and consults with leadership on corrective action as necessary for performance improvement. • May collaborate with leadership to ensure the daily authorization reconciliation report (DARR) is run each work day and cases found non-compliant or missing compliance elements are remediated promptly. • May collaborate with leadership ensuring the care management monitoring tool (CMMT) is run every work day and cases are addressed to maintain health rid assessment (HRA) and care plan compliance. • Acts as liaison to both internal and external customers on behalf of both Molina and healthcare services department areas. • Maintains confidentiality, effective workplace relationships and adheres to company code of conduct. • Attends/participates in departmental, company-wide, and external committees, task forces, or work groups as assigned. groups as assigned. • Local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 4 years experience in health care, and at least 2 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience. • Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Master Social Worker (LMSW). Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice. • Demonstrated knowledge of community resources. • Proactive and detail-oriented. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. • Ability to work independently, with minimal supervision and demonstrate self-motivation. • Responsive in all forms of communication. • Ability to remain calm in high-pressure situations. • Ability to develop and maintain professional relationships. • Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Excellent problem-solving, and critical-thinking skills. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications • Registered Nurse (RN). License must be active and unrestricted in state of practice. • Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification. • Medicaid/Medicare population experience. • Clinical experience. #PJHS #LI-AC1 To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $29.05 - $56.64 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.