Job Results

Financial Services

Posted 2 hours

KYC Production & Capacity Steering

TD Bank - Jacksonville, FL

Work Location: Jacksonville, Florida, United States of America Hours: 40 Pay Details: $110,760 - $178,880 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Analytics, Insights, & Artificial Intelligence Job Description: The Modelling/Forecasting Senior Specialist is the primary or top technical expert on defining technical plans, anticipates demands, identifies opportunities with a broad cross business or enterprise focus. This role is the top-level specialist in the creation of significant and highly specialized or complex data models. Depth & Scope: Generally accountable for significant advanced analytics and/or modelling function or area that typically has enterprise-wide impact or accountability Enterprise or functional expert, requiring broad managerial and deep specialized knowledge with enterprise scope Undertakes and completes a variety of complex initiatives requiring for own area requiring seasoned specialist knowledge and/or the integration of cross functional processes Typically deals with senior/executive management Focuses on longer-range planning for functional area (e.g. 12 months or greater) May manage and prioritize multiple projects at a given time Education & Experience: Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; 7+ year of relevant experience; higher degree education and research tenure can be counted Capacity modeling experience preferred Workforce strategy experience preferred Customer Accountabilities: Leads on managing business data modeling needs for the overall function and ensures data modelling requests/activities are aligned to overall strategies Provides deep and highly specialized subject matter expertise to other modelers and/or internal partners as needed in the development of data analytical models Recommends opportunities for reuse of data models in new environments Evaluates data models and physical databases for variances and discrepancies Develops best practices for standard naming conventions and coding practices to ensure consistency of data models Provides business leadership with emerging industry trends and/or leading-edge concepts on data analytics, descriptive and predictive models Reviews modifications to existing data models to improve efficiency and performance Shareholder Accountabilities: Adheres to enterprise frameworks or methodologies that relate to activities for our business area Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations Conducts internal and external research projects; support the development/delivery of presentations/communications to management or broader audience Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Provides thought leadership and/or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business units Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keep others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Posted 2 hours

Personal Banker Associate I – Jacksonville, FL (St. John’s Town Center)

Fifth Third Bank - Jacksonville, FL

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. Provide guidance to CSRs with respect to the sales and referral process. Promote customer satisfaction with a friendly, helpful demeanor and professionalism. Act with confidence by answering customer questions and owning customer issues. Maintain a position of trust and responsibility by keeping all business confidential. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Adhere to established policies and procedures while opening/servicing the full range of Retail products. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or work experience providing transferrable skills, or, combination of education and experience. Experience in the financial industry preferred. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. WORKING CONDITIONS: Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions. #LI-DS1 Personal Banker Associate I - Jacksonville, FL (St. John's Town Center) At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION - Jacksonville, Florida 32246 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Posted 2 hours

Financial Center Specialist I

First Federal Bank - Yulee, FL 32097

Core values speak to the heart of an organization and are the essence of a company’s identity. Everything we do is centered around our community, customer service, our stability, and being trustworthy. These values support our mission and vision, shape our culture, and provide a foundation for the future. Offering a dynamic benefit package that includes but is not limited to: Four Medical Plan Offerings to choose from Employer HSA Contributions (Coverage/Plan exclusions) Employer Provided Life Insurance Policy Annual Health Incentive Annual Wellness Reimbursement Tuition Reimbursement program Generous Match 401k Retirement Plan Paid Sick Leave Paid Vacation Leave 11 Paid Holidays based on the Federal Reserve Calendar If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity. ESSENTIAL FUNCTIONS: Desire and passion to keep growing personally and professionally. Attention to detail and uses time effectively and efficiently. Seizes opportunities to make recommendations for improvements in products and services. Acts with customers in mind. Develops and nurtures positive relationships with internal and external customers; building mutual trust and respect. Enjoys working hard; is action oriented with a positive and innovative attitude. Possesses the willingness and ability to embrace change. Picks up on technical things quickly and can learn new skills and knowledge. Cool under pressure; can handle high levels of stress and possesses the ability to not show frustration. Quickly determines what will help or hinder accomplishing a goal. Possesses the ability to redirect customers to other service areas to eliminate roadblocks and increase service level and customer service experience for all customers. TEAM MEMBER RESPONSIBILITIES Open accounts, process consumer loans & refer customers to other appropriate staff when needed. Capture customer life events, pains, dreams and goals while continually updating customer profiles as new information in learned. Follow-up with new and existing customers and proactively manage customer relationships. Be prepared before calling or meeting with a customer utilizing tools provided. Conduct a minimum number of outreach calls assigned by manager. Strong communication skills including speaking to small or large groups whether inside or outside the organization. Authorized to waive bank charges when merited. Duties may vary due to location and this list may not be all-inclusive. Standard working knowledge of computer equipment including PC with multiple screens, multiple non-integrated banking systems, fax, internet, phone, scanning, copying and Microsoft® applications including word, excel, power point, outlook and accessories. Knowledgeable of bank products, services, business practices, trends, and information affecting industries. Be mindful of competition and aware of current strategies and tactics in the marketplace. Provides the best service to our customers with innovative and creative solutions. Extended hours sitting and performing computer tasks may be required. Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank. PREFERRED EDUCATION AND EXPERIENCE High School Diploma Experience in customer service, preferably for a financial institution Extended hours sitting and performing computer tasks may be required Bilingual candidates encouraged to apply. Equal Opportunity Employer / Vet / Disability E-Verify Employer Applicant Tracking Software by ExactHire: 4z0g8j9n2x8eql63xk2o

Posted 2 hours

Payments Analyst – Banking

Florida Capital Bank, N.A. - Jacksonville, FL 32256

*<Job Overview>* The Specialty Banking Analyst (Payments Analyst) plays a critical role in supporting the regulatory reporting and operational support needs of the Specialty Banking line of business. This position focuses on ensuring compliance with NACHA requirements, managing relationships with third-party payment processors, prepaid card program administration, and supporting FinTech client operations. The analyst will also provide essential day-to-day operational support, including opening accounts and overseeing the completion of customer agreements and documentation. The Specialty Banking Analyst will interact with a variety of internal departments and external partners. This is a full-time position with a hybrid work environment. *Essential Functions and Responsibilities* · Prepare and submit accurate and timely regulatory reports related to NACHA, third-party payment processors, prepaid card programs, and FinTech clients. · Monitor regulatory changes and ensure business processes remain compliant with applicable rules and standards. · Serve as a subject matter expert for NACHA compliance and specialty banking regulatory requirements. · Provide day-to-day operational support for the Specialty Banking line of business, including transaction monitoring, issue resolution, and escalation management. · Open new specialty banking accounts and facilitate the completion of all required customer agreements and documentation. · Coordinate with internal and external stakeholders (including compliance, risk, IT, and external partners) to resolve operational and regulatory issues. · Support the onboarding and ongoing relationship management of third-party payment processors and FinTech clients. · Participate in audits, exams, and other compliance reviews as needed. · Assist in the development and maintenance of policies, procedures, and process documentation specific to specialty banking activities. *Qualifications/Required Skills:* · Bachelor’s degree in finance, business administration, accounting, or a related field or the equivalent in relevant work experience. · A minimum of two years of experience in specialty banking, regulatory reporting, or a related financial services field. · Knowledge of NACHA rules, prepaid card programs, and third-party payment processor operations is required. · Strong attention to detail, organizational, and analytical skills. · Excellent written and verbal communication skills. · Proficiency with banking systems, Microsoft Office Suite, and reporting tools. · Ability to work independently and collaboratively in a fast-paced environment. · Demonstrated ability to manage multiple priorities and deadlines. · Experience working with FinTech clients is highly preferred. *Language Ability:* Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. *Math Ability:* Ability to add, subtract, multiply, and divide. Ability to calculate figures and amounts such as discounts and interest. *Reasoning Ability:* Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. *Computer Skills:* Requires knowledge of spreadsheet software, and Microsoft Office programs. *Physical Demands:* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, sit, talk, hear, and drive. The employee is frequently required to stoop, kneel, or crouch; use hands and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * On-the-job training * Paid time off * Prescription drug insurance * Tuition reimbursement * Vision insurance Work Location: Hybrid remote in Jacksonville, FL 32256

Posted 2 hours

SVP, Commercial Banking

VyStar Credit Union - Jacksonville, FL 32202

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. SVP, Commercial Banking ACCOUNTABILITY STATEMENT The Senior Vice President, Commercial Banking has overall responsibility for the leadership and management of all functions and activities within the Commercial Services Department, which consist of: • Sales and relationship management • Special assets, troubled debt and delinquency management • Business deposit growth and quality control • Business products and services development • Operational efficiency and profitability • Leadership of the business services sales team • Meeting all business plan and budget goals on an on-going basis This position works with the Information Systems Security Officer and the Chief Risk Officer to support the achievement of VyStar’s enterprise risk program. The incumbent is accountable for continued development and implementation of the Commercial Services strategy across all delivery channels to optimize the member experience and financial benefits, drive financial performance results through loan and deposit growth, meeting all business plan and budget goals, while maximizing profitability and ensuring productivity standards are maintained throughout the department. The SVP, Commercial Banking is accountable for the department’s business loan portfolio quality and origination of business loans, per policy and procedures in compliance with all state and federal regulations through effective risk mitigation practices and sound credit monitoring and report control. Responsibilities include loan analysis, loan decisioning, portfolio management and servicing, and relationship management, which involves managing a substantial portfolio of business loans, both secured and unsecured, many of which involve large balances and loans deemed Specially Managed Relationships (SMRs). The Small Business Bankers and Business Bankers receive guidance and direction from the incumbent to originate quality loans and achieve or exceed our annual loan goals. In addition, the SVP, Commercial Banking has oversight for the following: • Oversee the risk management strategy as it relates to all lending products. This may include identifying potential risks, assessing their potential impact, and developing strategies to reduce the risk of financial loss and meet profitability targets. • Monitoring and reviewing all lending policies and procedures to ensure that underwriting activities are being completed that align with the credit union credit risk profile. Overseeing relationships with the Internal Audit and Compliance departments to ensure that credit policies are aligned with internal and external expectations. • Works with regulatory examiners to accurately represent the credit union’s credit risk strategies and governance, while identifying areas of potential risk. • Partners with the Enterprise Risk Group and Finance to ensure that pricing disciplines correctly reflect risk premium and that lending lines are following established pricing disciplines. • Responsible for communicating with a variety of individuals and groups, including other members of the credit union’s executive leadership team and Board of Directors, employees, members, vendors, and regulators. • The responsibilities of the credit risk can be assigned to an individual in another leadership role provided that the individual meets the education and experience requirements. ESSENTIAL JOB FUNCTIONS Provide strategic and tactical direction within VyStar’s Field of Membership (FOM) and at the corporate level regarding all business products and services, compliance and risk management, and delivery processes and procedures. Manage a diverse team that includes Business Credit and Servicing Administration; Business Portfolio Management; Business Product and Services; and Small Business Bankers and Business Bankers. Provide direct oversight, coaching and strategic guidance to geographically dispersed sales team of Small Business Bankers and Business Bankers. Ensure and manage the proper execution and administration of all Business Services operational and credit risk management policies and procedures in compliance with federal and state regulations. Provide analysis and recommendations for Allowance for Loan and Lease Losses (ALLL) of general and specific reserves on business loans and lines of credit. Manage impaired, downgraded and Troubled Debt Restructure (TDR) loans in coordination with Business Credit Administration and Portfolio Management to ensure proper risk mitigation and/or work-out procedures are being executed in compliance with state and federal regulations. Provide direction and guidance with respect to the collection, negotiation, foreclosure, and bankruptcy proceedings of all business loans (credit cards, equipment loans, commercial real estate, etc.). Actively manage this process in conjunction with the portfolio management, delinquency, and the special assets team. Apply effective and sound business credit review, evaluation, structuring, pricing, and competitive credit solutions as a member of the Business Loan Committee with credit approval authority. Actively manage risk and minimize losses within business deposit portfolio through audit, monitoring and control reports ensuring compliance with the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Control (OFAC), USA Patriot Act, and any other state and federal regulations. Develop and actively manage the business deposit Customer Identification Program (CIP) and Money Services Business (MSB) process as part of the overall BSA/AML compliance program. Develop and implement business sales calling strategies, processes, and programs; define and adjust market coverage as necessary; and actively provide oversight, coaching and sales training to business lending team. Lead the successful expansion and growth of Business Services across all VyStar delivery channels through proactive partnership development, collaboration, and branch integration. Responsible for generating new business loan and fee income consistent with the department’s goals that contribute to the desired mix in loan type, profitability, risk, quality, and growth. Develop and manage Annual Operating Plan, Financial Budget, and Strategic Business Plan recommendations for the Business Services department and credit union’s success. Create and proactively review loan policies, procedures, department operations, industry innovations, trends, competitor services, and regulations to institute or recommend changes. Maintain an ongoing knowledge of current regulatory, and policy and procedure changes related to business/commercial lending and deposit services. Maintain an ongoing knowledge of current economic conditions that affect the business services loan portfolio and create potential interest rate, credit or collateral risks. Maintain an in-depth knowledge of VyStar’s business products and services. Actively engage the market while representing VyStar and Business Services in the community through active participation in community events and networking functions. This role includes the following additional essential responsibilities related Credit Risk Manager (CRM) designation: Work with CLO and Lending Departments to implement comprehensive credit risk policies and procedures, working hand in hand with lending, compliance, and enterprise risk management, to ensure prudent and profitable credit practices while complying with all regulatory and governmental requirements. Assess and analyze credit risk exposure, identifying potential risks and opportunities within the organization’s credit portfolio. Monitor and report on portfolio risk metrics, performance, concentrations, delinquencies, credit losses and overall trends on an ongoing basis; makes recommendations to key stakeholders on solutions / strategies to manage portfolio risk and address challenges. Collaborate with other departments and leaders to establish credit risk appetite and ensure adherence to regulatory requirements. Review and approve any loan requests within delegated authority per policy and/or bylaws and make recommendations to Loan Committee on loans in excess of lending authority. Serve in relevant Credit Union committee meetings and provide insight and recommendations. Provide independent oversight of VyStar’s credit approval process, asset quality review policies and procedures, concentration of credit limits, and officer credit training programs. Oversee and execute third-party reviews of the lending portfolio, communicate findings, and recommendations for enhancements as required. Resolve credit policy issues identified internally or by the regulators by coordinating due diligence efforts with lending staff and other department managers. Establish and maintain robust credit underwriting standards and ensure quality underwriting and financial analysis for all loan requests/proposals. Makes credit decisions as authorized and reviews loans for approval that may require an exception to policy. If appropriate, approves the decision to make an exception and reports it to the CLO. Ensures departments remain in compliance with all state and federal laws and regulations, remaining abreast of industry trends and regulatory changes, and ensuring teams have complete understanding of applicable laws and regulations. Works with the Information Technology and Information Development Systems groups to make recommendations to enhance technology, programs, products, and processes. Ensures all regulatory reporting is completed on or before the required deadlines. Meet and exceed VyStar Credit Union member service goals and objectives. Meet and exceed VyStar Credit Union performance and production goals and objectives. Perform additional duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. QUALIFICATIONS EDUCATION Required: Bachelor’s degree. Preferred: Master’s degree in a business, finance or accounting related field. JOB KNOWLEDGE, SKILLS & ABILITIES Minimum of ten (10) years in business services or commercial banking and relationship management environment. Advanced knowledge of business tax returns and business financial statements. Advanced understanding of financial analysis including cash flow, profitability, liquidity, leverage and solvency. Advanced knowledge of standard underwriting theory. Demonstrated ability to successfully structure complex credit requests that minimize risk while providing member value. Work requires a broad level of professional experience in commercial lending to include thorough knowledge of commercial underwriting, servicing, and portfolio management. Advanced knowledge of business Strong verbal and written communication and negotiation skills. Must be a highly motivated, detail oriented, able to multi-task and work in a fast-paced environment while applying critical thinking skills. Proficiency with Microsoft products including Word, Excel, PowerPoint, and Outlook. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. #LI-Hybrid VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources

Posted 2 hours

Patient Care Coordinator

Demant - Jacksonville, FL 32207

Overview: Who is HearingLife: HearingLife is a national hearing care company and global leader in hearing healthcare built on a heritage of care, health and innovation since 1904. HearingLife operates more than 600 hearing care centers across 42 states. We help patients every day through personalized care and hearing aid devices. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care. Pay: $ 16-21/hr + Montly Bonus Opportunity Location: West Jacksonville, FL Full Time, In Person Training and onbording will be at the 5960 Beach Boulevard Unit 1 Jacksonville, FL location. Benefits: PTO & Paid Holidays Work-Life balance is VERY important to us! Medical, dental, vision, and HSA 401K+ Match Maternity Leave Short Term and Long-Term Disability coverage Free Life Insurance Pet Insurance Steeply discounted Hearing Aids and Products for you and your family members. Daycare Flex Savings Plan Growth and development opportunities Responsibilities: You will act as the face of our retail clinics located around the country and in local communities. The Patient Care Coordinator (PCC) strives to ensure a positive patient experience and to help more people hear better. You do this by supporting the clinic to achieve revenue goals by attracting new patients, managing the administrative and operational functions and coordinating patient interactions and needs. Daily Tasks: Welcome all patients and maintain high level of customer service Inbound and outbound phone calls, 50-75 per day Schedule & confirm all patient appointments PPI Intake and processing Collect and verify medical insurance information for patients Ordering and receiving office supplies Payment processing Hearing Aid supplies inventory management Maintain office cleanliness Uphold and maintain all HIPPA standards Growth Opportunities at HearingLife for Patients Care Coordinators! Comprehensive Onboarding: At HearingLife, we're committed to empowering our Team Members to excel in their roles from day one. We believe in providing a comprehensive onboarding program designed to equip individuals with the knowledge and skills necessary for success. Hearing Instrument Specialist Apprentice Program: Learn how to be a Hearing Aid Specialist by completing clinical hours alongside a trained professional. Once completed be the provider in your own office, seeing patients and enhancing lives with hearing aid. Ask a manger about this program! Qualifications: Education and Experience High school diploma or GED required; college degree preferred. Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role. Skills and Abilities Strong interpersonal and communication skills (verbal and written). Exceptional organizational skills with attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Comfortable using technology, including scheduling software and electronic medical records (EMR) systems. We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status. #LI-TM1 #HearingLife_US #LI-ON

Posted 2 hours

Outpatient Program Director (PT or PTA)

Jacksonville, FL 32216

Outpatient Program Director – Therapy Services Overview At Sequoia Care, we are revolutionizing therapeutic care across senior living, long-term care, and home health settings in Florida. Through our integrative approach, we provide exceptional Physical, Occupational, and Speech Therapy services tailored to each individual. Our focus on delivering measurable outcomes is matched by our compassion for the residents and communities we serve. Position Summary We are seeking a licensed and experienced Program Director to lead therapy operations at one of our senior living facilities. This role blends clinical oversight with administrative leadership, ensuring quality care, efficient scheduling, strong team collaboration, and regulatory compliance. The ideal candidate will have a background in therapy (PT, OT, SLP, PTA or OTA) and a passion for both resident care and team development. Key Responsibilities Provide leadership and day-to-day management of therapy staff and clinic operations Will lead events and in-services with residents and staff Maintain strong communication with regional leadership, referral sources, and internal teams Oversee therapist schedules, staffing, and workflow to ensure timely and effective service delivery Ensure accurate intake and screening of residents, including insurance and referral verification Support compliance with documentation standards and regulatory guidelines Serve as a liaison for resident, therapist, and family inquiries, providing timely and professional responses Perform direct resident care within the scope of licensure as needed Maintain supply inventory and office organization standards Adhere to HIPAA standards and company confidentiality policies Participate in facility meetings, performance reporting, and other leadership functions Promote a culture of accountability, collaboration, and clinical excellence Qualifications Degree from an accredited program in Physical Therapy or Therapy Assisting (PTA) Current licensure in the state of Florida (required) Ability to be accredited by all insurance payers CPR/BLS certification required Program director experience in senior living setting Strong interpersonal, organizational, and leadership skills Ability to manage clinical staff and maintain high service standards What We Offer (Full-Time): Compensation & Benefits Competitive salary based on experience Blue Cross Blue Shield 90/10 Medical Insurance Dental & Vision Insurance Company-paid Life Insurance Short- and Long-Term Disability 401(k) with employer match Flexible Spending Account (FSA) Paid Time Off (PTO) Free CEU courses for ongoing professional development Employee Referral Program Why Join Sequoia Care? At Sequoia Care, your leadership will shape the future of resident-centered therapy. We believe in empowering our teams through support, flexibility, and professional growth opportunities—all in a collaborative, mission-driven environment. “As a Program Director at Sequoia Care, I’ve been able to lead with purpose while still practicing the therapy I love. The support and resources are unmatched.” — Sequoia Care Team Member Diversity & Inclusion Sequoia Care is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive, respectful, and equitable environment for all employees. We participate in E-Verify to confirm employment eligibility for all new hires. Ready to Lead with Purpose? If you’re a licensed therapist ready to take the next step in your leadership journey, apply today to join the Sequoia Care team and make a lasting impact. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted 2 hours

Supplemental Sales Agent – Nassau County, FL

Yulee, FL

Horace Mann is looking for individuals who want to work with purpose. Being part of our organization means you can empower educators and others who serve the community to receive better benefits and financial stability. The Wise Benefits™ product suite captures the supplemental benefit offerings of Horace Mann's Worksite Division. These policies help offset the costs major medical insurance may not cover. Support the heroes in our schools and communities by helping them achieve financial peace of mind. Responsibilities Become a licensed life and health insurance agent Work alongside top agents in a supportive, results-driven environment Participate in hands-on training and mentorship programs to grow your skills and advance your career Set meetings with schools, fire stations, municipalities, and more to present products Submit sales reports and applications in a timely manner Perform other follow-up and administrative tasks as needed Requirements Strong communication skills Self-motivated Highly interpersonal Outgoing Service-oriented What we offer We deliver your leads – you drive the results You work during normal business hours, so no nights, weekends, or holidays All the training and support you need Experience the freedom to work independently, with no office requirements and no cap on your income Our team manages the admin — you focus on driving results and growing your career Please use the following scheduling link to select a convenient time to discuss: https://calendly.com/tanner-cline-horacemann/30min #vizi# #Ll-TC1

Posted 2 hours

Supplemental Sales Agent – Nassau County, FL

Yulee, FL

Posted 2 hours

Patient Representative

MD Now Urgent Care - Jacksonville, FL 32277

This position is incentive eligible. Introduction We are seeking a Patient Care Representative like you who provides expertise and is a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. Benefits MD Now offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Patient Representative where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed Answers phone calls to the clinic and provides information or refers questions to others as needed Verifies insurance timely and accurately Ensures the occupational client’s preference card is followed and occupational procedures Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented What qualifications you will need: 1 year of clinical experience in a patient care setting is preferred Obtain BLS certification within 30 days of start required Strong customer service skills Ability to work with multiple computer programs As the largest and fastest growing provider of urgent care in Florida, MD Now© urgent care is seeking bright, talented individuals who share in our commitment to making a positive difference for patients in our communities. MD Now urgent care's physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. MD Now is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. MD Now urgent care is proud to be affiliated with HCA Florida Healthcare, the state's largest provider of healthcare services, which allows us to access expertise across many medical specialties beyond the patient's urgent care visit, should they need it. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you! HCA Healthcare has been recognized as one of the World's Most Ethical Companies© by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.