Job Results
Financial Services
Posted 4 weeks
Commercial Lines Senior Account Manager
Acrisure LLC - Jacksonville Beach, FL 32250
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Senior level Account Manager within the Large Commercial Lines space performs more routine responsibilities and is the primary point of contact for clients they oversee. Occasionally supports Account Executives with Clients that require extensive administrative service. Responsibilities: Perform daily service on assigned task by Client Advisors and/or Account Executives with the agency’s written procedures including, but not limited to: Lead day-to-day service and stewardship of a designated book of large and complex commercial accounts, ensuring all client needs are addressed in alignment with agency procedures and service standards. Oversee and execute the full renewal lifecycle, including data collection, exposure analysis, marketing strategy development, carrier negotiations, and delivery of comprehensive renewal proposals. Manage new business marketing efforts, collaborating with Producers and Account Executives to design placement strategies, prepare carrier submissions, evaluate quotes, and secure optimal program structures. Review and analyze policy audits, ensuring accuracy and proactively addressing discrepancies with carriers and clients. Ensure accuracy and completeness of all policy documents, endorsements, and binders, confirming coverage terms reflect negotiated and ordered conditions. Provide expert-level client support, responding promptly to inquiries, carrier requests, and service needs, while delivering proactive guidance to strengthen client relationships. Issue and manage certificates, endorsements, policies, ID cards, and other coverage documents, ensuring compliance and timely delivery. Maintain precise documentation of all client activities, communications, and transactions within the agency management system (Applied EPIC), ensuring data integrity and audit readiness. Utilize agency technology platforms, including upload/download and interface capabilities, to enhance workflow efficiency and accuracy. Serve as a strategic partner to Producers and Account Executives, communicating key account developments, identifying potential service issues, and elevating risks or concerns to leadership when appropriate. Stay current on industry trends, carrier appetites, and underwriting guidelines, applying sound judgment and market knowledge to support client placements and coverage recommendations. Maintain deep expertise in commercial insurance coverages and policy language, ensuring the ability to advise clients on program structure, coverage adequacy, and emerging exposures. Support continuous improvement initiatives, including workflow enhancement, training, and cross-functional collaboration, while providing mentorship to junior team members as needed. Perform additional duties and serve as backup support for other team members or functions, as requested by leadership. Requirements: 5+ years experience with Commercial Lines Property & Casualty required Strong organizational skills- ability to prioritize and be proactive Computer skills, specifically Microsoft Word, Outlook and Excel Excellent verbal and written communication skills as well as strong interpersonal skills Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form Applied Systems / EPIC experience a plus Education/Experience: High School diploma required, Associate Degree or higher preferred. Active Property & Casualty License required CRIS, CPCU or special training course completion a plus. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us: At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Employee Benefits We also offer our employees a comprehensive suite of benefits and perks, including: Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time. Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription. Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs. Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. … and so much more! This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected]. Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws. California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy. Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice. Welcome, your new opportunity awaits you.
Posted 4 weeks
Account Manager- Employee Benefits
Insurance Office of America - Palm Coast, FL 32135
Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote (Eastern and Central Times Zones Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 4 weeks
Account Manager- Employee Benefits
Insurance Office of America - Palm Coast, FL 32135
Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote (Eastern and Central Times Zones Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 4 weeks
Account Manager- Employee Benefits
Insurance Office of America - Middleburg, FL 32068
Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote (Eastern and Central Times Zones Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 4 weeks
Account Manager- Employee Benefits
Insurance Office of America - Saint Johns, FL 32233
Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote (Eastern and Central Times Zones Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. Business Growth: Identify and act on sales opportunities to grow IOA business. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. Value-Added Solutions: Identify and implement value-added solutions for clients. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 4 weeks
Claims Resolution Manager, Hybrid, Metro Square
Baptist Health System, Inc. - Jacksonville, FL 32218
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Baptist Health is looking to add a Claims Resolution Manager in our Hospital Billing Department at Baptist Metro Square. This is a Full Time and Hybrid opportunity. Baptist Jacksonville is a Magnet™ designated hospital, the gold standard for excellence in patient care. We serve families throughout the area with high-quality, comprehensive care for every stage of life. As a Claims Resolution Manager, you will be responsible for: Leads a team dedicated to physician billing claims follow up who can determine why a claim is underpaid or denied taking the necessary steps to resolve the claim to payment. The manager possesses critical thinking skills and the ability to implement processes that improve efficiencies, optimize team members strengths, and consider system abilities or limitations. There is a focus on quality claims resolution rather than claim touch or productivity and enhancing team members skillsets and intrinsic motivation to find a solution to claim payment. The manager has experience in both Managed Care and government payers and is capable of distinguishing internal process gaps versus payer related issues. Duties include strategic planning for staffing needs and cross training, workload distribution, and team member development such as mentorship, effective delegation, and open communication. The manager is driven to find solutions and confident in making decisions based on pertinent information and metrics. Experience Requirements: 3-5 Years - Denials Management Experience (Required) 3-5 Years - Experience Hospital Claims Follow-Up Experience (Required) 3-5 Years - Leadership Experience (Required) 3-5 Years - Payer Strategy Experience (Required) 1-2 Years - Process Improvement Experience (Required) 5+ Years - Relevant equivalent experience in lieu of education (Required) 3-5 Years - Appeals Management Experience (Required) Education & Credential Requirements: Bachelor's Degree - Required This Claims Resolution Manager will be located at Baptist Metro Square. If you are interested in this Full-Time opportunity, please apply now Primary Location: Metro Square
Posted 4 weeks
Account Manager – State Farm Agent Team Member
State Farm - Ponte Vedra, FL 32081
Benefits: License reimbursement Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule ABOUT OUR AGENCY: As a second-generation State Farm Agent and proud Ponte Vedra native, I’ve been immersed in the insurance industry since 2009 and opened my own agency in 2016 after earning a BA in Business from Bethune-Cookman University. Our team brings over 50 years of combined insurance experience, and we’re committed to providing excellent service while fostering a supportive, growth-focused environment. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Jonathan Gibbs - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships to drive retention and growth. Conduct policy reviews and provide recommendations to customers. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
Posted 4 weeks
New Truck Sales Representative
Rush Enterprises - Jacksonville, FL 32254
A New Truck Sales Representative is responsible for soliciting truck sales business within an assigned territory, customarily and regularly in-person and away from the assigned work location or dealership. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Responsibilities: Self-generate prospective customers/business opportunities with new and existing customers. Manage Accounts – 10-50 Assigned key accounts inside or outside of the marketplace Accounts – 20-100 Retail accounts inside or outside of the marketplace Maintain relationships within assigned territory and make personal sales calls at a customer’s location to maximize sales success, at least three (3) full business days a week. Daily visits required by New Truck Personnel System and Standardization Framework matrix. Build and maintain a strong pipeline of sales opportunities by regularly spending time outside of the office making sales calls and following up on generated quotes. Refer to New Truck Personnel System and Standardization Framework matrix on required minimum quotes per month. Utilize Microsoft CRM for proper managing of accounts and contacts. All communications and business interactions must be documented weekly and with specific detail in CRM. Specific detail includes: all sales calls made to customers, appointments, follow-ups, quotes and any other business conducted. Coordinate service work such as PDI, miscellaneous add ons and/or repairs with the service department. Purchase Order with an authorized signature is required before the truck is sent to service. Coordinate with the Finance and Insurance Departments, providing accurate information and paperwork to assist in obtaining customer financing and insurances. Self-generate prospective Truck Warranties, RushCare Contract Maintenance, and RushCare telematics sales. Take the initiative to identify the customers' overall business needs and not just their transportation needs. Level 1 New Truck sales reps should average 1 to 2 Trucks sold per month Education and/or Experience High school diploma or general education degree (GED). One year related experience and/or training; or equivalent combination of education and experience preferred. Must have a valid driver’s license and be insurable according to Rush insurance requirements. Skills and Abilities Required Regular vehicle travel within assigned territory. Meet Account Management, Productivity and Performance requirements as outlined in the New Truck Personnel System and Standardization Framework. Complete all required training as outlined in the New Truck Personnel System and Standardization Framework. Conduct business ethically and professionally, assuring a favorable impression of self and the company. Maintain a safe work environment by observing safety procedures and by requiring that all staff follow the required safety rules and regulations. Maintain work area in an orderly fashion, including vehicle. Maintain current knowledge of truck specifications. Proper completion of all paperwork associated with a truck sales transaction. Obtain Sales Manager’s approval on all truck deals. Promote and support our “One Team” vision. Sell all services offered: Parts, Service, Body Shop, New Trucks and Used Trucks Follow departmental procedures in completing truck paperwork using available systems tools. Benefits: We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
Posted 4 weeks
Claims Recovery Specialist
Suddath - Jacksonville, FL 32207
Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching Weekly pay for hourly-paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays A tuition reimbursement plan where employees are encouraged to continue their education and development For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. General position summary: Completes chargeback audits, reports, and claim subrogation within required timeframes. Responsible for managing agent subrogation email. Responsible for review of agent disputes within required timeframe. Essential Duties & Responsibilities: Manages agent subrogation inbox daily First point of contact for agent information requests and subrogation disputes Completes chargeback audits, reports, and claim subrogation within required timeframes Updates claims system with rebuttal status within 2 business days of receipt Respond to agents with rebuttal results within required timeframes Make necessary changes in claims system according to agent rebuttal results Assist with answering claims department workgroup calls during scheduled time Cross-training as necessary Ability to work overtime as required Job Skills: Excellent verbal and written communication skills Highly customer service oriented Ability to prioritize and re-prioritize as situations and needs change throughout the workday Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work Excellent teamwork and interpersonal skills required Excellent attention to detail and follow through Ability to develop and maintain positive working relationships with internal and external customers Military and/or transportation industries experience preferred Experience in a multi-dimensional role where customer contact is both written and verbal Aptitude for working under deadlines and within specific timeframes Self-motivated; works with urgency Education & Experience: High school diploma or general education degree (GED) required; two to three years of experience in customer service and administrative. Prior experience in the moving industry preferred, or a combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports. Ability to speak effectively before groups of customers or employees of organization. Excellent written and verbal communication skills. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Operations: To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS, timekeeping and other applications used in the performance of job duties. Planning/Organization: Ability to prioritize and re-prioritize as situations and needs change throughout the workday Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work Certificates/Licenses/Registrations: None required. Travel: No travel required. Supervisory Responsibilities: No supervisory responsibilities Other Duties & Responsibilities: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Working Conditions: Cubicle working environment Noise level in the work environment is usually moderate Physical/Environmental Demands: Activity: Stand - under 1/3 time Walk - under 1/3 time Sit – over 2/3 time Use hands to finger, handle, or feel - over 2/3 time Reach with hands and arms – 1/3 to 2/3 time Climb or balance – none Stoop, kneel, crouch or crawl – under 1/3 time Talk or hear – over 1/3 to 2/3 time Taste or smell – none Other - none Physical Activity Level: The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms. Manual Dexterity: Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. Special Vision Requirements: Specific vision abilities required by this job include close vision and ability to adjust focus. The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Posted 4 weeks
Front Desk Coordinator
Saint Augustine Rehabilitation Specialists LLC - Saint Augustine, FL 32080
You: * Value working with like minded people. * Want to be part of a business with a well defined purpose. * Don't want to be part of the growing corporate model of physical therapy * Are a passionate, driven, reliable, responsible life-long learner We: Have a position for you that will allow professional and career growth with a focused, value driven tribe. STARS Rehab is a committed outpatient private practice in beautiful Saint Augustine, FL that offers physical, occupational and speech therapy services. We currently have four locations in the county with plans on expansion which makes opportunities present. STARS has been open for 15 years and has a well established reputation as the premier provider of rehabilitation services in Saint Augustine. Locally owned and dedicated to improving the level of care and awareness of the benefits of rehabilitation services. We are seeking a Full-time Patient Care Coordinator who is passionate about providing industry leading patient care and education. As a growing organization, our commitment to the development of our teams provides opportunities for a rewarding career path. * Greet visitors and patients ensuring a positive first impression * Flexible and willing to float between office's to provide coverage * Answer phones, refer patients to the appropriate person or department, register and schedule patients, collect and post payments * Maintain electronic records * Balance and close the end of day reports and all other duties as assigned * Knowledge of electronic medical records software and Microsoft Office products as well as the ability to learn new programs * Ability to work in a fast-paced environment, excellent interpersonal and organizational skills, and attention to detail * High school diploma or equivalent required * Prior experience in the medical field is desired, customer service experience required * Commitment to providing exceptional service, support, and education to patients We offer a competitive compensation and benefits package, as well as a great culture to work in. * Knowledge of insurance verification and authorization preferred but not required Job Type: Full-time Pay: $16.00 - $18.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person