-Day shift only: Office closes at 6pm. -Will work between multiple stores in the district. -This location is closed on Sundays. -Pay Range $16.00 The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.
=Day shift only: Office closes at 6pm. -Will work between multiple stores in the district. -This location is closed on Sundays. - Pay Range $16.00 The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.
Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and transformational initiatives. From strategy to execution, this team delivers integrated, end-to-end support and advisory services covering valuation modeling, cost optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability. Work alongside clients every step of the way, helping them navigate new challenges, avoid financial pitfalls, and provide practical solutions at every stage of their journey-before, during, and after any major transformational projects or transactions. Business Strategy is an area of Deloitte's Strategy Offering, embedded in the Strategy & Transactions team. They are seeking a Business Strategy Manager focused on the Investment Management (IM) industry to advise leading asset and wealth management organizations on their most important business priorities. You will help shape the future of leading organizations-apply today to become part of this incredible team! Recruiting for this role ends on 7/31/2026. Work You'll Do As a Strategy Manager, you will work at the intersection of corporate, customer, M&A, workforce, and operational strategy. Strategy Managers work among strategic advisors to help our clients shape growth strategies, assess market opportunities, refine competitive positioning, redesign operating models, and drive enterprise-wide transformation initiatives. We are looking to hire a Strategy Manager focused on the Investment Management industry to advise asset and wealth managers on their most critical strategic decisions. Engagements will focus on strategic growth drivers including product strategy, distribution, M&A, as well as helping firms achieve scale and efficiency through operating model transformations. You will work directly with senior executives (CEO, COO, Head of Distribution, CFO, CSO) to shape how firms compete in a rapidly changing environment. In this role, responsibilities include: Work directly with senior client leaders to solve complex business challenges, define & drive growth strategy, and help organizations transform their operating models and drive change through technology and data. Work on high-impact engagements across the IM landscape, combining strategic thinking, industry expertise, and hands-on execution Provide insight and knowledge of investment management business models, industry dynamics, and strategic issues facing asset and wealth managers Play a meaningful leadership role by managing teams, influencing client decisions, and helping deliver measurable business outcomes Bring deep investment management industry knowledge, strong strategic and analytical capabilities, and the ability to translate complex business issues into clear, actionable recommendations for senior stakeholders Lead complex strategy engagements or major workstreams from problem definition and scope alignment through analysis, recommendation development, and delivery. Build trusted relationships with senior client stakeholders and provide clear, actionable guidance on critical business issues Evaluate market, financial, and operational data; synthesize findings into fact-based insights and strategic recommendations Contribute to business development activities, including proposal support, solution shaping, and client presentations Bring perspective on investment management subsectors such as asset management, wealth management, hedge funds, private markets, and asset owners Oversee and provide guidance to the broader consulting team, including training and professional development opportunities A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The Team Our Strategy offering architects bold strategies to achieve business and mission goals, enabling growth, competitive advantage, technology modernization, and continuous digital and AI transformation. Our professionals serve as trusted advisors to our clients, working with them to make clear, data-driven choices about where to play and how to win in order to drive growth and unlock enterprise value. These strategic choices help inform the development of the appropriate business models, operating models, and capabilities to support their strategic visions As a global leader in providing consulting services to the asset management industry, Deloitte works with clients to position against strategic growth dynamics, enhance the investment operating model, differentiate through distribution and client experience and drive scale through enterprise operating model optimization. Our clients include asset, wealth, and investment advisers and administrators. Our industry focused strategy team combines deep asset and investment management strategy and implementation experience, a dedicated research group, and recognized talent to deliver value in a rapidly evolving environment. Qualifications Required: Bachelor's degree from accredited university with strong undergraduate academic record 6+ years of management consulting experience focused on Corporate & Business Unit Strategy, Strategic Planning, Growth Strategy, Commercial Strategy, and Business Transformation 6+ years of experience in consulting, corporate strategy, or a strategy-focused role within financial services or investment management 6+ years of experience working with senior executives crafting and implementing strategies for growth and transformation at the corporate, business, or product level 6+ years of experience creating client-ready materials, including roadmaps, presentations (PowerPoint), business case, business process, and transformation plans, etc. 4+ years of experience using analytical methods and tools to create project analysis and recommendation support 4+ years of experience defining trends across industries and articulating their impact on clients' business and strategic choices 4+ years of experience leading a team and influencing others, including coaching and mentoring other staff Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve Limited immigration sponsorship may be available Preferred: Advanced degree in business (i.e., MBA) 4+ years of experience in the consulting services sales pursuit & proposal process 4+ years of experience with Scenario Planning/Modeling Knowledge of or experience in broader G&A functions (i.e., HR, IT, Finance, Procurement, Commercial Operations) Basic understanding of the core digital technologies that underpin world class customer experiences (e.g., CRM, E-Commerce, Content Management) Experience advising clients on growth strategy, commercial strategy, enterprise transformation, or operating model redesign The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $155,600 to $306,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
*Join Our Growth Journey: Wealth Management Associate / Right-Hand Partner* We’re an independent, fast-growing wealth management firm looking for an exceptional young, ambitious, and highly driven individual to grow with us. This isn’t just a job — it’s an opportunity to work directly alongside the owner and play a meaningful role in building something special. If you’re hungry to succeed, love working with people, and want to build a long-term career in the wealth management industry, I want to meet you. About the Role. You’ll be the face and engine of our client experience while helping drive the firm’s growth. This is a high-impact position where your work directly contributes to both client success and the expansion of the business.What You’ll Do * Deliver exceptional, white-glove client service with a personal touch * Manage day-to-day client relationships and communications * Assist with account administration, meeting preparation, and client reporting * Help onboard new clients and nurture existing ones * Support business development and marketing initiatives * Handle detailed administrative and operational tasks with precision * Contribute ideas and energy toward scaling the firm *Who We’re Looking For:* We’re seeking someone exceptional, not just qualified. The ideal candidate will have: * Strong attention to detail and high personal standards * Natural energy, enthusiasm, and positivity that clients feel immediately * A genuine service mindset with excellent people skills * Hunger to learn the wealth management industry and grow professionally * Strong work ethic and ownership mentality * Desire to build something meaningful alongside the founder Previous experience in wealth management, financial services, or high-end client service (e.g. hospitality, private banking, concierge, etc.) is a plus, but not required. Customer Service experience is most important. We value DRIVE, CHARACTER, and POTENTIAL far more than years of experience. *What You Get* * Direct mentorship from the founder * Significant growth opportunities as the firm scales * Competitive compensation + performance-based upside * A seat at the table in a growing independent firm (no corporate bureaucracy/red tape) * The chance to build equity in your career and impact This role is perfect for someone who wants to bet on themselves and grow with a firm that’s going places. Pay: $18.00 - $20.00 per hour Work Location: In person
Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Manager to join the Vendor Management Office (VMO). In this role, you will lead strategic IT vendor management initiatives that support the Deloitte US Firm and critical enterprise technology programs across Cyber, Product Engineering, Infrastructure, and Customer Experience. You will oversee key technology vendor relationships to drive performance, financial optimization, risk alignment, and governance maturity across the vendor portfolio. This role combines strategic vendor oversight, financial management, and performance governance, enabled through ServiceNow, automation, and AI-driven capabilities. Recruiting for this role ends on September 30, 2026 Work you'll do As a Manager within the DT-US VMO, you will operate at the intersection of technology, finance, risk, and operations to ensure Deloitte maximizes value from its strategic technology partners. You will balance hands-on governance with strategic oversight, bringing structure, transparency, and data-driven insights to vendor decision-making. This position requires a leader who can influence stakeholders within a matrixed organization, drive accountability with external partners, and continuously evolve vendor management capabilities to support enterprise growth and innovation. Key responsibilities include: Vendor Strategy & Governance Lead end-to-end vendor lifecycle governance (onboarding through renewal or exit) Drive annual refresh of the DT-US vendor strategy in partnership with technology leaders Serve as a strategic advisor to business and technology stakeholders on vendor selection and performance Ensure alignment of vendor onboarding and engagement with enterprise technology strategy and compliance requirements Partner with Global Procurement and the Global VMO to align U.S. and Global vendor strategies Performance & Financial Management Oversee vendor performance management, including SLA compliance and internal SLO alignment Develop and manage vendor scorecards, dashboards, and executive-level reporting Monitor KPIs and resolve vendor performance or service quality issues Lead remediation and escalation management for operational or performance concerns Manage vendor financial oversight, including budgeting, forecasting, cost optimization, and savings identification Support data-driven technology decision-making through analytics and reporting Automation & Continuous Improvement Leverage ServiceNow and Gen/Agentic AI-enabled automation to standardize and modernize vendor lifecycle management Implement workflow automation, performance monitoring, and predictive insights to enhance transparency and reduce manual effort Drive continuous improvement and governance maturity across the vendor portfolio Cross-Functional Collaboration Partner with Procurement, Legal, Finance, Cyber, Risk, and Service Area owners to ensure vendor performance aligns with business outcomes Lead cross-functional initiatives across technology and corporate functions The successful candidate will have Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others Qualifications Required: Bachelor's degree 6+ years of experience focusing directly on IT vendor management, ecosystem and partner management, supplier governance, strategic sourcing, commercial operations, or enterprise technology operations 2+ years of recent experience using ServiceNow for vendor lifecycle governance and workflow automation, including exposure to modules such as: Vendor Management Workspace Third-Party Risk Management (TPRM) Service Level Management (SLM) Contract Management Pro Performance Analytics (PA) Strategic Portfolio Management (SPM) IT Service Management (ITSM) 1+ year working on vendor financial management (budgeting, forecasting, cost optimization) Bachelors Degree in Business, Information Technology, MIS, etc. Limited immigration sponsorship may be available Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office Preferred Experience managing vendor SLA compliance and SLO frameworks Experience establishing or transforming a Vendor Management Office (VMO) or enterprise governance function Strong strategic, analytical, and critical thinking skills Background in enterprise IT organizations Experience leveraging AI, predictive analytics, or advanced reporting tools within ServiceNow or similar platforms Familiarity with IT financial management, chargeback/showback models, or enterprise technology cost optimization Experience developing vendor market intelligence and risk assessment models Strong executive presence and experience preparing materials for CIO-level audiences MBA or equivalent graduate degree The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 to $171,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected]. EA_ExpHire #LH-1 EA_ITS_ExpHire
Role, Function & Organization The Senior Manager, Operations is responsible for overseeing day-to-day field and departmental operations, ensuring efficient planning, resource allocation, and execution across projects. This role leads team development, drives customer satisfaction, and supports financial performance through strong leadership, operational discipline, and strategic decision-making. The Senior Manager partners closely with internal teams and customers to ensure service excellence, continuous improvement, and sustainable growth. At PPC Partners we believe in the Power to Serve along with the Pursuit of Excellence. As such the following values guide our behaviors: A Servant's Heart - Focus on the Needs of Others, Wisdom - Insightful, Integrity - Honesty and Trustworthy, Courage - Decisive and Confident in Others, Humility - Modest and Respectful, Passion - Unfailing Dedication Essential Duties and Responsibilities Planning & Operational Oversight: Forecast what is to be done on a week-to-week basis, when, and by whom Analyze and forecast factors that affect results to maximize efficiency Monitor and analyze performance metrics and operational data to identify trends and drive continuous improvement in efficiency and results OPS Compliance: Utilize the OPS System Monitor work authorizations (I5 tools, job status reports, etc.) Share manpower, resources, and tools across branches as needed Team Leadership & Development: Mentor, coach, and lead personnel across the organization, building a high-performing and growth-oriented team environment Participate in employee recruitment, hiring, counseling, and terminations (ensure alignment with company policy) Ensure all employees meet or exceed their required safety training (OSHA, First Aid, CPR, etc.) Provide performance appraisals, feedback and growth opportunities for team members Promote continuous learning, professional development, and improvements Customer Relations & Service: Build and maintain strong, lasting relationships with customers to promote trust, satisfaction, and repeat business Survey all customers; achieve minimum satisfaction ratings and follow up on feedback for continuous improvement Take prompt action to resolve any customer complaints Financial Management & Profitability: Drive productivity in field operations by implementing process improvements and utilizing tools that enhance labor efficiency Achieve minimum budgeted net profit for branch Manage billing and collections Track accounts receivable and managing working capital Achieve minimum productivity requirements Prospect for new business leads on an ongoing basis to ensure growth targets Safety/Hazard Recognition & Elimination: Pre-plan and identify the methods to eliminate hazards daily by work task. Execute skill in observing habits and hazards of others and bringing it to their attention. Uphold safety as the most important goal of our company. Support goal of achieving zero accidents. Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed. Obtain safety training as expected by all company personnel. Qualifications and Requirements High School Diploma (or equivalent) required Bachelor's Degree in Engineering (or related field) preferred 10+ years experience in engineering, project management, or technical leadership Past leadership or supervisory experience strongly preferred Familiarity with electrical power distribution, motion control, and project management tools Experience, Skill and Abilities Positive safety attitude and personal integrity - both are non-negotiable Proficiency with Microsoft Office Suite (including Excel, Word, Outlook, and Teams) Strong knowledge of estimating, scheduling, budgeting, and strategic planning processes Proven ability to manage risk and profitability successfully Strong interpersonal and leadership skills; including the ability to manage diverse personalities Decisive and solutions-oriented Excellent customer service orientation; able to build trust with internal teams and external clients Effective at working independently and as a team leader, with the ability to guide and motivate others Physical Requirements Office and field environment requiring sitting and standing. Travel to various work sites is essential, exposing employee to outdoor elements, noise and the need to stand and walk. Additional Details : MetroPower is one of five leading electrical and mechanical contracting and construction companies within the PPC Partners, Inc. family of companies. At MetroPower, our people are our power. As a premier electrical contractor, our people are what enable us to stand out in our industry. They're the reason for our success. Founded on the principle that every person should strive to first and foremost be a servant leader, we work tirelessly to keep our people safe, enlighten and stimulate their minds, and teach them how to be good stewards of the community in a genuinely serving way. From these efforts, we've grown into a truly unique company. By putting our people first, we are able to consistently deliver to the highest quality standards in the industry and develop lasting relationships with our customers. Our people thrive in this entrepreneurial structure that encourages every individual to learn and grow. Our commitment to the advancement of our people is unique to our industry and keeps our company strong. We invest in our people not just professionally, but personally as well through our continuing education and development opportunities. As one employee improves the company improves, and we move forward stronger together. We believe in this so much that we annually survey our employee engagement to ensure we're living by the golden rule, and maintaining an environment that motivates, challenges, and values our people. Each year, we score above the industry average.
Job Summary: This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. Essential Responsibilities: 1. Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs per established policies, procedures, safety standards, and code requirements. 2. Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. 3. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs. 4. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. 5. Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. 6. Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment. Other Responsibilities: 1. Complies with VEST’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately. 2. May periodically inspect work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications as required. 3. Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. Organizational Responsibilities: - Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). - Practices proper safety techniques by Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). - Identifies areas for improvement and offers suggestions to improve efficiency and productivity. - Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing another appropriate method (s) to obtain business and professional information and applies knowledge and practices to the area(s) of responsibility. Working Conditions: - Incumbents work in an office environment. Physical Demands: - Incumbents need to be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. - Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). - Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. - Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all the daily responsibilities of this position. - Incumbents must be able to work a flexible work schedule, which includes taking “calls” during evenings, weekends, and holidays. Required Licenses or Certifications: -Incumbents must have EPA certifications Type I and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.) -Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.) -Incumbents must have valid driver’s licenses to operate a golf cart on the property. Knowledge, Skills, Abilities: -Incumbents must provide their hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices. - Incumbents must have a working and reliable cellular device required for purposes of on-call. -Demonstrated ability to apply principles of logical thinking to define and correct problems. -Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. -Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. -High School diploma, GED, or related experience and/or training.
Job Description: Title: Account Associate – Employee Benefits Work Mode: Remote/ Eastern and Central Time Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: This position handles Account Associate activities for the IOA Employee Benefits team under a Producer, AE, AM, or EB Operations Team Leader. Responsibilities include client service, directing Account Coordinators, team productivity, policy administration, renewals, new policy setup, audits, data management, communication, professional development, identifying sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Under the direction of a Producer, AE, AM, or EB Team Leader, assist in managing an assigned book of business, meeting all performance requirements regarding production, quality, and service, and ensuring no liability associated with errors and omissions occurs. Client Service: Deliver outstanding client service at all times, including proactively anticipating client needs, maintaining frequent and professional client communication, and responding quickly to any service requests. Team Leadership: Direct day-to-day activities and workflow of Account Coordinator(s), including making work assignments, delegating tasks, communicating performance expectations, monitoring execution to ensure performance requirements are met, and recommending corrective actions when needed. Business Growth: Actively seek to grow IOA business, including identifying and acting on sales opportunities. Policy Management: Track policy expirations for existing clients and work proactively to ensure appropriate actions are taken to facilitate renewals. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 2+ years of Employee Benefits experience Active Life & Health License Exceptional customer service and communication skills Strong organizational and multi-tasking skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 45-70K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Account Associate – Employee Benefits Work Mode: Remote/ Eastern and Central Time Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: This position handles Account Associate activities for the IOA Employee Benefits team under a Producer, AE, AM, or EB Operations Team Leader. Responsibilities include client service, directing Account Coordinators, team productivity, policy administration, renewals, new policy setup, audits, data management, communication, professional development, identifying sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Under the direction of a Producer, AE, AM, or EB Team Leader, assist in managing an assigned book of business, meeting all performance requirements regarding production, quality, and service, and ensuring no liability associated with errors and omissions occurs. Client Service: Deliver outstanding client service at all times, including proactively anticipating client needs, maintaining frequent and professional client communication, and responding quickly to any service requests. Team Leadership: Direct day-to-day activities and workflow of Account Coordinator(s), including making work assignments, delegating tasks, communicating performance expectations, monitoring execution to ensure performance requirements are met, and recommending corrective actions when needed. Business Growth: Actively seek to grow IOA business, including identifying and acting on sales opportunities. Policy Management: Track policy expirations for existing clients and work proactively to ensure appropriate actions are taken to facilitate renewals. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 2+ years of Employee Benefits experience Active Life & Health License Exceptional customer service and communication skills Strong organizational and multi-tasking skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 45-70K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Account Associate – Employee Benefits Work Mode: Remote/ Eastern and Central Time Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: This position handles Account Associate activities for the IOA Employee Benefits team under a Producer, AE, AM, or EB Operations Team Leader. Responsibilities include client service, directing Account Coordinators, team productivity, policy administration, renewals, new policy setup, audits, data management, communication, professional development, identifying sales opportunities, and upholding IOA core values. Key Responsibilities: Client Management: Under the direction of a Producer, AE, AM, or EB Team Leader, assist in managing an assigned book of business, meeting all performance requirements regarding production, quality, and service, and ensuring no liability associated with errors and omissions occurs. Client Service: Deliver outstanding client service at all times, including proactively anticipating client needs, maintaining frequent and professional client communication, and responding quickly to any service requests. Team Leadership: Direct day-to-day activities and workflow of Account Coordinator(s), including making work assignments, delegating tasks, communicating performance expectations, monitoring execution to ensure performance requirements are met, and recommending corrective actions when needed. Business Growth: Actively seek to grow IOA business, including identifying and acting on sales opportunities. Policy Management: Track policy expirations for existing clients and work proactively to ensure appropriate actions are taken to facilitate renewals. Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. Communication: Maintain transparent communication with Producers and team members. Compliance: Ensure adherence to company policies and industry standards. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 2+ years of Employee Benefits experience Active Life & Health License Exceptional customer service and communication skills Strong organizational and multi-tasking skills High accuracy in handling large work volumes Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 45-70K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.