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Financial Services
Posted 1 week
Oracle Cloud Project Financial Analyst
The Haskell Company - Jacksonville, FL 32207
At Haskell, you’re not just joining a company—you’re joining a nationally recognized Top Workplace where diverse perspectives and inclusive thinking drive stronger outcomes. Whether you’re starting out, growing your expertise, or leading the way, you’ll find a culture grounded in trust, driven by excellence, and built to support your goals. Here, you’ll have the opportunity, flexibility, and sense of belonging to grow your career your way—while making a real impact. Scope of Position In this role you'll need experience with Oracle Cloud PPM, supporting the full project financial lifecycle, including project setup, contract and funding management, cost tracking, revenue recognition, and client billing. Serves as an Oracle billing specialist, ensuring accurate invoicing, contract compliance, and reliable financial reporting while leveraging PPM tools to improve data integrity, forecasting, and project performance oversight. Job Responsibilities Coordinate with stakeholders to prepare standard financial deliverables for review and approval using multiple systems. Demonstrates competency in the financial management systems. Monitor financial health by creating, reviewing, updating, and tracking cash flow, change management items, budgets, revenue, costs, and forecasts, across multiple systems. Maintains the setup, reconciliation, and maintenance of budgets. Competent in contract terms and conditions and able to communicate and coordinate the impacts on the financials including payment terms, retainage, tax, and lien law requirements. Ability to oversee and manage project and group accounting processes (AP & AR). Manage and provide specific project or group assistance in administration, coordination, and compliance of necessary requirements and programs. Oversees financial reporting requirements as necessary. Conducts audits as required to ensure compliance and determine status of health. Understands forecasting methods and able to assist in financial forecasting as required. Ability to train teams in financial related processes and procedures. Document financial changes using appropriate systems and forms to drive consistency and ensure compliance. Other duties which may be assigned as needed. Education & Years of Experience Level I: Bachelor’s Degree in Business Administration, Accounting or Construction Management and experience, or 4 plus years’ relevant experience in lieu of degree. Level II: Bachelor’s Degree in Business Administration, Accounting or Construction Management and 4 years’ experience, or 8 plus years’ experience in lieu of degree. To thrive in this role, you will need: Experience using Procore and Oracle Cloud Fusion applications (Financials with experience using the billing module, PPM & Procurement) Experience in a commercial contracting environment preferred. Understanding cost and schedule development and controls preferred. Solid analytical ability with excellent written and verbal communication skills required. Knowledge of business intelligence tools such as Microsoft Power BI. Knowledge of ERP/Project Management platforms in general; experience using Procore, EcoSys and JD Edwards preferred. At Haskell, we offer a comprehensive benefits package, including health insurance, retirement plans, professional development opportunities, and more. Join us and be part of a team where your contributions make a difference. The base salary range for this position is $60,000 -$115,000. The actual salary will be determined based on the candidate's knowledge, skills, experience, and location. Environmental Factors and/or Physical Requirements While performing the duties of this job, this position is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application/form information. The associate frequently is required to sit, reach with hands and arms, talk and hear. Haskell will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Haskell is an Equal Opportunity Employer (Females/Minorities/Protected Veterans/Individuals with Disabilities) and Drug-Free Workplace. #LI-remote En Haskell, no solo te incorporas a una empresa; te unes a un lugar de trabajo de excelencia reconocido a nivel nacional, donde las perspectivas diversas y una mentalidad inclusiva impulsan resultados más sólidos. Ya sea que estés iniciando tu trayectoria, ampliando tu experiencia o liderando el camino, encontrarás una cultura fundamentada en la confianza, impulsada por la excelencia y diseñada para respaldar tus objetivos. Aquí tendrás la oportunidad, la flexibilidad y el sentido de pertenencia necesarios para desarrollar tu carrera a tu manera, al tiempo que generas un impacto real. Alcance del Puesto Demuestra experiencia en Oracle Cloud Project Portfolio Management (PPM), brindando soporte a los procesos integrales del ciclo de vida financiero de proyectos, incluyendo la configuración de proyectos, la gestión de contratos y financiamiento, la recopilación de costos, el reconocimiento de ingresos y la facturación a clientes. Se desempeña como especialista en facturación dentro de Oracle, asegurando la generación precisa de facturas, el cumplimiento de los términos contractuales y la alineación con la información financiera de los proyectos. Aprovecha los módulos de Oracle PPM para mejorar la integridad de los datos, optimizar los flujos de trabajo y fortalecer la generación de reportes para la proyección financiera, la gestión del flujo de efectivo y la supervisión del desempeño financiero de los proyectos. Responsabilidades del Puesto Coordinar con las partes interesadas para preparar entregables financieros estándar para su revisión y aprobación utilizando múltiples sistemas. Demostrar competencia en los sistemas de gestión financiera. Monitorear la salud financiera creando, revisando, actualizando y rastreando flujo de efectivo, elementos de gestión de cambios, presupuestos, ingresos, costos y pronósticos, a través de múltiples sistemas. Mantiene la configuración, conciliación y mantenimiento de los presupuestos. Competente en términos y condiciones de contratos y capaz de comunicar y coordinar los impactos en las finanzas, incluidos términos de pago, retenciones, impuestos y requisitos legales de gravamen. Capacidad para supervisar y gestionar los procesos contables de proyectos y grupos (Cuentas por Pagar y Cuentas por Cobrar). Gestionar y proporcionar asistencia específica a proyectos o grupos en la administración, coordinación y cumplimiento de los requisitos y programas necesarios. Supervisa los requisitos de informes financieros según sea necesario. Realiza auditorías según sea necesario para garantizar el cumplimiento y determinar el estado de salud. Comprende los métodos de pronóstico y puede ayudar en la previsión financiera según sea necesario. Capacidad para capacitar a los equipos en procesos y procedimientos financieros. Documentar los cambios financieros utilizando los sistemas y formularios apropiados para fomentar la consistencia y garantizar el cumplimiento. Viajar según sea necesario. Otras funciones que puedan asignarse según sea necesario. Educación y Años de Experiencia Nivel I: Licenciatura en Administración de Empresas, Contabilidad o Gestión de la Construcción y experiencia, o más de 4 años de experiencia relevante en lugar de la licenciatura. Nivel II: Licenciatura en Administración de Empresas, Contabilidad o Gestión de la Construcción y 4 años de experiencia, o más de 8 años de experiencia en lugar de la licenciatura. Calificaciones Experiencia en el uso de las aplicaciones Procore y Oracle Cloud Fusion (Finanzas, con experiencia en el módulo de facturación, PPM y Compras/Procurement). Se prefiere experiencia en un entorno de contratación comercial. Se prefiere conocimiento en el desarrollo y control de costos y cronogramas. Se requiere una sólida capacidad analítica, así como excelentes habilidades de comunicación escrita y verbal. Conocimiento de herramientas de inteligencia de negocios, como Microsoft Power BI. Conocimiento general de plataformas ERP y de gestión de proyectos; se prefiere experiencia en el uso de Procore, EcoSys y JD Edwards. Competencias Fundamentales Estrategia – Planificación para el Futuro: Desarrollo de talento, alineación organizacional, creación de redes estratégicas y pensamiento estratégico. Ejecución - Logro de Resultados: Pensamiento analítico, resolución de problemas y toma de decisiones, orientación a resultados, pensamiento flexible, gestión de recursos, trabajo en equipo y liderazgo de equipo. Interpersonal - Construcción de Relaciones: Enfoque en el cliente, influencia, negociación, conocimiento organizacional, comunicación y presencia, y diversidad e inclusión. Valores Equipo: Colaborar y demostrar respeto por los miembros del equipo, socios y todos con quienes hacemos negocios; garantizar una comunicación abierta. Excelencia: Buscar calidad y seguridad; ejecutar trabajos de clase mundial; ser creativo e innovador; dedicarse a la mejora continua. Servicio: Apasionado por el servicio al cliente, tanto interno como externo, así como a la comunidad; genera un valor superior. Confianza: Altos estándares de ética y responsabilidad personal; transparencia; credibilidad; equidad. Factores Ambientales y Requisitos Físicos Mientras desempeñan las funciones de este trabajo, los miembros del equipo pueden ser requeridos a visitar ubicaciones alternas, y por lo tanto deben tener habilidades ambulantes ordinarias suficientes para hacerlo. Este puesto requiere la capacidad de estar de pie, caminar, agacharse, arrodillarse, ponerse en cuclillas y manipular (levantar, cargar, mover) pesos ligeros a medianos de 10-50 libras. Se requiere buena coordinación mano-ojo, destreza de brazos, manos y dedos, incluida la capacidad de agarrar, y agudeza visual para usar un teclado, operar equipos y leer información de aplicaciones/formularios. Se requiere que el miembro del equipo se siente con frecuencia, alcance con las manos y brazos, hable y escuche. Haskell hará acomodos razonables en cumplimiento con la Ley de Estadounidenses con Discapacidades de 1990 y la Ley de Enmiendas de la Ley de Estadounidenses con Discapacidades de 2008. La descripción del puesto se revisará periódicamente a medida que las funciones y responsabilidades cambien según la necesidad empresarial. Las funciones laborales esenciales y marginales están sujetas a modificación. Haskell es un lugar de trabajo libre de drogas y un empleador que ofrece igualdad de oportunidades, que no discrimina por motivos de raza, color, credo, religión, origen nacional, ascendencia, estatus de ciudadanía, edad, sexo o género, identidad o expresión de género, orientación sexual, estado civil, servicio militar y condición de veterano, discapacidad, información genética, o cualquier otra característica protegida por las leyes y ordenanzas federales, estatales o locales aplicables. Chez Haskell, vous ne rejoignez pas simplement une entreprise : vous intégrez un lieu de travail d’excellence, reconnu à l’échelle nationale, où la diversité des perspectives et une pensée inclusive sont les moteurs de résultats encore plus performants. Que vous soyez en début de carrière, en phase de perfectionnement ou en position de leadership, vous découvrirez une culture fondée sur la confiance, animée par l’excellence et conçue pour soutenir vos objectifs. Ici, vous bénéficierez des opportunités, de la flexibilité et du sentiment d’appartenance nécessaires pour bâtir votre carrière à votre image — tout en ayant un impact concret. Portée du poste Démontre une expérience avec Oracle Cloud Project Portfolio Management (PPM) en assurant le soutien de l’ensemble des processus financiers du cycle de vie des projets, notamment la création des projets, la gestion des contrats et du financement, la collecte des coûts, la comptabilisation des revenus et la facturation des clients. Agit à titre de spécialiste de la facturation dans Oracle, en veillant à l’exactitude de la génération des factures, au respect des modalités contractuelles et à l’alignement avec les données financières des projets. Utilise les modules Oracle PPM pour améliorer l’intégrité des données, rationaliser les flux de travail et renforcer les capacités de production de rapports pour les prévisions financières, la gestion des flux de trésorerie et le suivi de la performance financière des projets. Responsabilités professionnelles Coordonner avec les parties prenantes la préparation des livrables financiers standard pour examen et approbation en utilisant plusieurs systèmes. Démontrer la compétence dans les systèmes de gestion financière. Suivre la santé financière en créant, examinant, mettant à jour et suivant les flux de trésorerie, les éléments de gestion des changements, les budgets, les revenus, les coûts et les prévisions, à travers plusieurs systèmes. Maintient la mise en place, la réconciliation et la gestion des budgets. Compétent dans les termes et conditions des contrats et capable de communiquer et de coordonner les impacts sur les finances, y compris les conditions de paiement, la rétention, la fiscalité et les exigences légales en matière de privilèges. Capacité à superviser et gérer les processus comptables du projet et du groupe (comptes fournisseurs et comptes clients). Gérer et fournir une assistance spécifique au projet ou au groupe dans l'administration, la coordination et le respect des exigences et programmes nécessaires. Supervise les exigences en matière de rapports financiers selon les besoins. Effectue des audits selon les besoins pour assurer la conformité et déterminer l'état de santé. Comprend les méthodes de prévision et capable d'assister dans la prévision financière selon les besoins. Capacité à former les équipes aux processus et procédures liés aux finances. Documenter les changements financiers en utilisant les systèmes et formulaires appropriés pour favoriser la cohérence et garantir la conformité. Voyager selon les besoins. Autres tâches pouvant être assignées selon les besoins. Éducation et années d'expérience Niveau I : Licence en administration des affaires, comptabilité ou gestion de la construction et expérience, ou plus de 4 ans d'expérience pertinente en lieu et place du diplôme. Niveau II : Licence en administration des affaires, comptabilité ou gestion de la construction et 4 ans d'expérience, ou plus de 8 ans d'expérience en lieu et place du diplôme. Qualifications Expérience de l’utilisation des applications Procore et Oracle Cloud Fusion (Finances, avec expérience du module de facturation, PPM et Approvisionnement/Procurement). Une expérience dans un environnement de contrats commerciaux est préférable. Une compréhension du développement et du contrôle des coûts et des échéanciers est souhaitée. Solides capacités d’analyse requises, ainsi qu’excellentes aptitudes à la communication écrite et verbale. Connaissance des outils d’intelligence d’affaires tels que Microsoft Power BI. Connaissance générale des plateformes ERP et de gestion de projets; une expérience avec Procore, EcoSys et JD Edwards est considérée comme un atout. Compétences fondamentales Stratégie – Planification pour l'avenir : Développement des talents, alignement organisationnel, réseautage stratégique et pensée stratégique. Exécution – Obtention de résultats : Pensée analytique, résolution de problèmes et prise de décision, orientation vers les résultats, pensée flexible, gestion des ressources, travail en équipe et leadership d'équipe. Interpersonnel – Construction de relations : Orientation client, influence, négociation, connaissance de l'organisation, communication et présence, et diversité et inclusion. Valeurs Équipe : Collaborer et démontrer du respect pour les membres de l'équipe, les partenaires et toutes les personnes avec lesquelles nous faisons affaire ; assurer une communication ouverte. Excellence : Rechercher la qualité et la sécurité ; exécuter un travail exemplaire ; créatif et innovant ; dévoué à l'amélioration continue. Service : Passion pour le service à la clientèle, tant pour les clients internes qu'externes ainsi que pour la communauté ; créer une valeur supérieure. Confiance : Normes élevées d'éthique et de responsabilité personnelle ; transparence ; crédibilité ; équité. Facteurs environnementaux et exigences physiques Lors de l'exécution des fonctions de ce poste, les membres de l'équipe peuvent être amenés à se rendre dans différents lieux et doivent donc posséder des compétences ambulatoires ordinaires suffisantes pour cela. Ce poste nécessite la capacité de se tenir debout, marcher, se pencher, s'agenouiller, se accroupir et manipuler (soulever, porter, déplacer) des poids légers à moyens de 10 à 50 livres. Exige une bonne coordination main-œil, dextérité des bras, des mains et des doigts, y compris la capacité de saisir, et une acuité visuelle pour utiliser un clavier, faire fonctionner un équipement et lire les informations des applications/formulaires. Le membre de l'équipe doit fréquemment être capable de s'asseoir, atteindre avec ses mains et ses bras, parler et entendre. Haskell fera des aménagements raisonnables conformément à la loi américaine sur les personnes handicapées de 1990 et à la loi amendée sur les personnes handicapées de 2008. La description de poste sera examinée périodiquement à mesure que les fonctions et responsabilités évoluent en fonction des besoins de l'entreprise. Les fonctions essentielles et secondaires du poste peuvent être modifiées. Haskell est un lieu de travail sans drogue et un employeur garantissant l'égalité des chances, qui ne pratique aucune discrimination sur la base de la race réelle ou perçue, de la couleur, du credo, de la religion, de l'origine nationale, de l'ascendance, du statut de citoyen, de l'âge, du sexe ou du genre, de l'identité de genre ou de l'expression de genre, de l'orientation sexuelle, de l'état civil, du service militaire et du statut de vétéran, du handicap, des informations génétiques, ou de toute autre caractéristique protégée par les lois et ordonnances fédérales, d'État ou locales applicables.
Posted 1 week
Teller Retail Banker
Woodforest National Bank - Jacksonville, FL 32244
Teller Retail Banker-073988 Description Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. Processing transactions, opening accounts, and performing account maintenance. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Qualifications Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. Formal Education & Certification: · High School Diploma or equivalent required. Work Status: · Full-time. Supervisory Responsibility: · No. Travel: · Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. Job: Branch Banking Primary Location: Florida-Jacksonville Schedule: Full-time Work Locations: FL Jacksonville Collins-8296 7075 Collins Rd Jacksonville 32244 Unposting Date: Ongoing Organization: Florida
Posted 1 week
Chief Financial Officer
Jacksonville Area Legal Aid - Jacksonville, FL 32202
Established in 1937, Jacksonville Area Legal Aid is a nonprofit law firm focused on delivering economic, social, and housing justice to low-income and at-risk individuals and families on the First Coast. JALA, a 501(c)(3) not-for-profit corporation, has a budget of approximately $12.5 million, and in an average year, we manage over 30 grants. JALA seeks a Chief Financial Officer (CFO) to lead our financial operations in service to our mission. As a member of the Executive Management Team, the CFO plays a critical role in developing and implementing JALA’s overall financial strategy to carry out JALA’s mission and advocacy objectives. The CFO manages and oversees the accounting unit, which focuses on JALA’s finances, financial reporting, budgeting, fiscal policies, and fiscal compliance. The CFO is a fiduciary of the organization in conjunction with the President & CEO, the Executive Management team, and the Board of Directors. The CFO oversees financial compliance for government (federal, state, and local government) contracts and private grants. Salary commensurate with experience. Benefits package include, but are not limited to, hybrid work model, medical, dental, vision, long-term disability insurance, group life insurance, 401(k) (match 100% of deferrals up to 6% of compensation), generous leave policy (13 paid holidays plus 22 personal leave days in first year, one-month sabbatical every four years), and membership in Access Perks, a private discount network. To apply, submit a resume, a cover letter that thoughtfully addresses your alignment with the position, a minimum of two professional references, and salary requirements. All employees must clear Florida’s Level II background screening. Information on the background screening process can be found on the https://info.flclearinghouse.com/. Jacksonville Area Legal Aid is an Equal Opportunity Employer Compensation: $100,000 minimum DOE Responsibilities: Support the President and CEO in fulfilling JALA’s mission and vision and help ensure ongoing alignment between financial, operational, and programmatic objectives. Apprise and assist the board in its responsibilities as to the organization’s finances. Work with the board to set an annual budget, and select and engage outside consultants (e.g., auditors, investment advisors), as needed. Oversee budgeting, budget implementation, tracking, and reconciliation to monitor progress. Present financial metrics both internally and externally. Oversee all accounts, ledgers, and reporting systems, ensuring compliance with appropriate Generally Accepted Accounting Principles, regulatory compliance, and audit requirements. Management of all basic accounting functions, including accounts payable, cash receipts, and general ledger functions. Grant management as it relates to planning/budgeting for and compliance and reporting of government, corporate, and foundation grants. Ensuring all grant reports are completed accurately and submitted in a timely manner. Maintain robust internal control safeguards and oversee financial, compliance, and regulatory audits. Manage cash flow and forecasting. Optimize banking relationships and initiate appropriate strategies to enhance cash positions. Provide reports regularly, and as directed or requested, to keep the board and Executive Management Team informed of JALA’s finances and the operation and progress of compliance efforts. Provides effective day-to-day supervision and regular professional assessments of accounting unit staff and assists in identifying resources to develop skills and tools related to supporting, motivating, and challenging staff in their daily work. Ensure the accounting unit is committed to delivering excellent customer service to staff, including identifying, developing, and implementing new systems that best serve JALA’s staff. Collaborate with the Chief Operating Officer, Chief Human Resources Officer, Chief Technology Facilities Officer, Development Director, senior leaders, and their units. Support, provide financial guidance to, and collaborate with all JALA program offices and units, and employees with financial responsibilities. Serve as a secondary fiduciary (Chief Human Resources Officer is primary) for JALA’s 401(k) plan and oversee preparation of the plan’s financial statements and the annual 401(k) plan audit. Perform other duties as assigned or necessary to lead our financial operations in service to our mission. Qualifications: Minimum of 5-7 years of broad finance experience, preferably in the non-profit industry, in accounting and auditing, managing teams, and experience leading the development and implementation of financial systems, policies, and procedures. Experience managing the finance function (accounting, budgeting, internal controls, reporting and compliance) within a multi-office, multi-funder, division-based entity. Experience with budgeting and accounting software and database management required. CPA and/or MBA preferred Superior attention to detail, analytical, and problem-solving skills. Outstanding communication skills and ability to work effectively with external and internal customers at all levels. Successful experience in grants management as it relates to planning/budgeting for and compliance and reporting of government, corporate, and foundation grants is preferred. Strong organizational skills and ability to prioritize detailed projects simultaneously and carry them through to completion with little supervision. Ability to handle and maintain confidential information. MIP Sage / Abila-related product experience preferred. A successful candidate must have demonstrated advanced Excel skills. About Company The mission of Jacksonville Area Legal Aid, Inc. is to provide high-quality legal assistance to low-income and special needs groups, to empower them to accomplish energetic and affirmative advocacy, all to alleviate the circumstances, incidents, and causes of poverty and discrimination. Developed during the Great Depression and subsequent recession of 1937, the organization that has become Jacksonville Area Legal Aid, Inc. JALA was born when a group of Jacksonville Bar attorneys banded together to provide legal services to those in need. Called different names over the years, including Duval County Legal Aid Association, it was officially named Jacksonville Area Legal Aid in 1973. The organization achieved 501(c)3 status in 1976. JALA now serves 17 counties of North Florida, including Alachua, Baker, Bradford, Clay, Columbia, Dixie, Duval, Gilchrist, Hamilton, Lafayette, Levy, Madison, Nassau, St. Johns, Suwannee, Taylor, and Union.
Posted 1 week
Assistant Financial Center Manager
First Federal Bank - Fernandina Beach, FL 32034
At First Federal Bank, our core values speak to the heart of our organization and are the essence of our company’s identity. Everything we do is centered around our community, customer service, our stability, and being trustworthy. These values support our mission and vision, shape our culture, and provide a foundation for the future. Offering a dynamic benefit package that includes but is not limited to: Four Medical Plan Offerings to choose from Employer HSA Contributions (Coverage/Plan exclusions) Employer Provided Life Insurance Policy Annual Health Incentive Annual Wellness Reimbursement Tuition Reimbursement program Generous Match 401k Retirement Plan Paid Sick Leave Paid Vacation Leave 11 Paid Holidays Based on the Federal Reserve Calendar If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity. JOB PURPOSE: Responsibility for a portion of the branch operations, and for ensuring that exemplary customer services are delivered. ESSENTIAL FUNCTIONS: · Assist manager to ensure that staff is consistently building the bank through existing and new relationships. · Assist in observing and coaching sales members in recognizing and seizing sales opportunities with customer interactions. · Assist in pre-call planning sessions with each team member. · Manage Consumer Loan Portfolio. · Provides the best service to our customers with innovative and creative solutions. · Knowledgeable of bank products, services, business practices, trends, and information affecting industries. · Mindful of competition and aware of current strategies and tactics in the marketplace. · Standard working knowledge of computer equipment, including PC with multiple screens, multiple non-integrated banking systems, fax, internet, phone, scanning, copying, and Microsoft® applications including Word, Excel, PowerPoint, Outlook, and accessories. · Extended hours sitting and performing computer tasks may be required. · Make presentations (verbal and written) to varying group sizes internally and externally. · Duties may vary due to location and this list may not be all inclusive. · Provides the best service to our customers with innovative and creative solutions. JOB REQUIREMENTS: · High School Diploma · Minimum of 2 years previous retail bank experience · Desire and passion to keep growing personally and professionally while building and maintaining the branch portfolio. · Hard working, action-oriented with a positive and innovative attitude. · Possesses the willingness and ability to embrace change. · Develops and nurtures positive relationships with internal and external customers, building mutual trust and respect with customers’ needs taking priority. · Seizes opportunities to make recommendations for improvements in products and services. · Consistently provides positive, direct, and actionable feedback. · Approachable, good listener, builds rapport, and is empathetic to the needs of others. · Creates an environment that empowers others to do their best. · Responsible for problem-solving, supervising, organizing, decision-making, interpreting data, communicating, coaching, and customer service. · Determines what is necessary to accomplish a goal. · Able to provide directions to customers to eliminate roadblocks, increase service level and customer service experience for all customers. · Strong communication skills, including speaking to small or large groups whether inside or outside the organization. · Extended hours sitting and performing computer tasks may be required. · Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank. Bilingual candidates encouraged to apply. EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY E - Verify Employer Applicant Tracking Software by ExactHire: 03695pgl5egzxldez7xj
Posted 2 weeks
Data Governance Analyst, Assistant Vice President
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Data Governance Foundation Sr Analyst is responsible for contributing to the development of new techniques and improvement of processes and workflow. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Responsibilities: Consult with end users to support defining, and/or integrating processes to align with the enterprise Data Governance roadmap and/or Data Risk and Control framework and taxonomy Provide technical knowledge to ensure efficient design, development, and implementation of complex projects Review and evaluate work of others Leads system change process from requirements through implementation Applies good understanding of concepts and procedures within own business analysis area to resolve issues Monitor and report governance metrics including Data Governance adoption and maturity Monitor alignment of processes across business, functions and lines of business to the Enterprise Data Governance Policy and standards to meet its specific requirements Contribute to producing recommendations for enterprise-wide guiding policies, standards and procedures Qualifications: 5-8 years relevant experience in a Data Governance, Data Management or related area Strong project management skills Optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement Ability to anticipate and balance the needs of multiple stakeholders, while monitoring tight deadlines or unexpected requirement changes Ability to communicate effectively Proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint) Education: Bachelor’s/University degree or equivalent experience required - Job Family Group: Data Governance - Job Family: Data Governance Foundation - Time Type: Full time - Primary Location: Schaumburg Illinois United States - Primary Location Full Time Salary Range: $96,400.00 - $144,600.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Data Governance, Data Management, Data Quality, Internal Controls, Management Reporting, Policy, Procedure, and Regulation, Program Management, Risk Controls and Monitors. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Jul 23, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Strategic Talent Sourcing Lead – Vice President
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview If you are passionate about sourcing talent for revenue generating positions, this is an opportunity to join Citi’s Global Talent Sourcing team. The sourcing team is responsible for the direct execution of candidate management, search and intelligence. This opportunity is to support our revenue generating business lines including but not limited to Investment Banking, Private Banking and Global Markets. The successful individual will be responsible for the delivery of talent sourcing and intelligence projects which support the acquisition of talent for Citi. Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Key Responsibilities: Work with hiring managers and recruitment partners to manage talent sourcing processes Take ownership for the delivery of talent candidate pipeline against assigned requisitions Headhunt talent from external market Build and maintain a network of talent candidates in priority disciplines and markets Oversee the provision of high-quality market intelligence (i.e. organizational structure, scope of positions in competing companies, compensation, benefits information, market trends) Partner with in-house Executive Search function Conduct effective screening and engagement with prospective candidates in line with company standards and regulatory requirements Perform against a set of measures and continually improve outcomes – contributes to the quality, time and cost of talent acquisition for the Executive & Specialist segment Facilitate feedback to key stakeholders with regard to talent market across EMEA Ensure all hiring policies and procedures are adhered to and that “best practice” talent sourcing guidelines are administered throughout the recruitment process Participate in continuous improvement projects Knowledge / Experience: Direct delivery experience of sourcing either in-house, RPO or from within the recruitment agency industry Experience of sourcing across revenue generating businesses Expert knowledge of specialist ‘resourcing’ market practices: able to consistently and proactively identify, locate and attract passive and active candidates at all levels by utilizing sourcing techniques Expert knowledge of sourcing via social media channels, Boolean or x-ray searching A strong working knowledge of candidate attraction channels Credibility with candidates and leaders: ability to lead conversations and influence outcomes Is a subject matter expert; has contacts for market intelligence, referrals and pipelining needs Demonstrated ability to manage complex sourcing and research assignments Experience of managing candidates through a recruitment process Proven ability to take ownership and accountability Experience of utilising Workday and Eightfold is beneficial but not required - Job Family Group: Human Resources - Job Family: Recruiting - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $103,920.00 - $155,880.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Jul 23, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Operational Risk Senior Analyst
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Operational Risk Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. Provides governance and oversight may include (not limited to) technology operational risk, risk for example. Evaluates the control environment by ensuring appropriate controls are in place. Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities. Ensures project completion, special assignments, and other ad hoc activities as required. Ensures the Operations Team is in compliance with all regulatory policies and procedures. Additional duties as assigned Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 5-8 years relevant experience Excellent verbal and written communication skills • Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups • Demonstrated understanding of operational risk and gap identification • Ability to prioritize and manage multiple projects simultaneously • Ability to present a compelling case to influence others where appropriate SCRA regulatory policies and procedures knowledge Education: Bachelor’s/University degree or equivalent experience -Knowledge of SAS /SQL and other data analytics tools - Strong stakeholder management and Problem-solving skills - Job Family Group: Risk Management - Job Family: Operational Risk - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $79,120.00 - $118,680.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Analytical Thinking, Controls Lifecycle, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Jul 22, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Application Support Tech Lead – Data & Analytics Platforms – VP
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Overview of the Role: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Summary: Citi is seeking an Application Support Tech Lead to join the Data & Analytics Platforms Operations team within the Personal Banking and Wealth Management Technology (PBWMT) organization. This role places the successful candidate at the center of full-stack technology compliance, infrastructure oversight, and risk mitigation for an enterprise-class analytics environment. Serving as a subject matter expert in Citi technology, security, and data policy, you will coordinate with system administrators and cross-functional stakeholders to drive meaningful improvements in platform standards, safety and soundness, and user outcomes. This is an opportunity for a technically grounded professional who combines strategic thinking with hands-on delivery to make a measurable impact across one of the world's leading financial institutions. Responsibilities: Lead the assessment and ongoing monitoring of infrastructure and software compliance across the Data & Analytics Platforms environments, including end-of-vendor-services and end-of-life obligations, to maintain full-stack technology standards. Coordinate system administrators and platform users to execute compliance remediation plans, ensuring timely resolution of identified risks and alignment to corrective action requirements. Identify security vulnerabilities and technology risks across the environment, assess their business impact, and propose and implement targeted mitigation strategies. Act as a subject matter expert for Citi IT and data policy and platform deployment standards, advising teams on compliance obligations and improving user risk outcomes through policy-informed guidance. Define systems scope and objectives for complex application enhancements by conducting in-depth analysis of business processes, system logic, and industry standards. Translate analysis findings into clearly documented requirements for development and compliance programs. Partner with Product Owners, Business Analysts, and cross-functional technology teams to determine system impacts, align integration requirements, and ensure goals are met across parallel workstreams. Mentor and coach junior analysts by sharing technical expertise, allocating tasks appropriately, and building the team's capability to deliver at pace. Produce clear technical documentation — including system configurations, process guides, operational standards, and audit response materials — for both technical and non-technical audiences. Develop and manage project plans and corrective action plans, driving them through to completion against defined milestones and deadlines. Qualifications: 6 or more years of experience in application support, technology operations, or a related technical discipline, with demonstrated ability to manage complex, high-impact workstreams. Practical problem-solving and strategic thinking skills, with the ability to analyze system logic, pinpoint root causes, and design effective, scalable solutions. Proven leadership and interpersonal skills, including the ability to guide cross-functional teams, influence stakeholders, and build productive working relationships across technology and business areas. Experience leading or contributing to requirements gathering for multiple large-scale development or compliance programs running concurrently. Experience working within server environments, specifically RedHat or SUSE Linux, and with relational databases including Teradata, Oracle, or MSSQL. Working knowledge of network security principles and firewall design fundamentals, with an understanding of how network controls interact with application and platform environments. Familiarity with IT risk frameworks, audit processes, or operational risk governance programs within a regulated financial services environment. Exposure to analytics and visualization platforms such as SAS/Viya, SQL, Tableau, or Visual Analytics, applied to compliance monitoring or operational reporting. Hands-on programming experience in SAS, Linux shell scripting, or Visual Basic within a technology operations or compliance context. Foundational knowledge of software development lifecycle (SDLC) tools and methodologies, including version control, change management, and release processes. Proficiency in Microsoft Office Suite — Excel, Word, PowerPoint, and Project — applied to reporting, planning, and stakeholder communication Education: Bachelor's degree or equivalent experience in a relevant field. Beneficial Skills & Qualifications: Exposure to analytics and visualization platforms such as SAS/Viya, SQL, Tableau, or Visual Analytics, applied to compliance monitoring or operational reporting. Hands-on programming experience in SAS, Linux shell scripting, or Visual Basic within a technology operations or compliance context. Familiarity with IT risk frameworks, audit processes, or operational risk governance programs within a regulated financial services environment. Experience developing project plans and corrective action plans, and managing them through to completion against defined milestones and deadlines. Ability to produce clear technical documentation — including system configurations, process guides, operational standards, and audit response materials — for both technical and non-technical audiences. Foundational knowledge of software development lifecycle (SDLC) tools and methodologies, including version control, change management, and release processes. What we offer: At Citi, you will work within a high-performing global technology organization that combines scale, ambition, and a clear focus on delivering for clients. The Data & Analytics Platforms Operations team offers a collaborative, performance-driven environment where your expertise will shape decisions, reduce risk, and contribute directly to the effectiveness of Citi's Personal Banking and Wealth Management business. Hybrid working model with 3 days in the office and 2 days working remotely, providing a structured balance between collaboration and focused individual work. Strategic visibility and influence, with responsibility for compliance and risk decisions that directly affect the performance of a global technology platform. Opportunity to build deep subject matter expertise in Citi IT and data policy, positioning you as a recognized authority across a complex, high-value technology environment. Access to learning and professional development resources that support continued growth in technology operations, risk management, and platform governance. A global network of colleagues across more than 160 countries and jurisdictions, offering exposure to international technology programs and cross-regional collaboration. Wellbeing support, financial benefits, and additional localized employee benefits aligned to your location and seniority level. - Job Family Group: Technology - Job Family: Applications Support - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $113 840,00 - $170 760,00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: jul 22, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Chief Operations Officer
Earth Systems - Jacksonville Beach, FL 32250
Chief Operating Officer (COO) – Job Posting Location: Remote Florida Compensation (not including bonus/incentives): $200,000 – $300,000/year About the Role The Chief Operating Officer (COO) is a key member of the Executive Leadership Team responsible for leading the day-to-day operations of EnviroTrac LLC and its affiliated companies. Working closely with the Chief Executive Officer (CEO), the COO develops and executes operational strategies that drive organizational performance, profitability, operational excellence, and sustainable growth. The COO provides executive leadership to Regional Operations Managers, Regional Presidents, and operational leadership teams while maintaining accountability for multi-state operations, project execution, safety, client satisfaction, workforce utilization, and overall Profit & Loss (P&L) performance. Through collaboration with executive leadership, Finance, Human Resources, and Business Development, the COO ensures operational consistency, continuous improvement, and scalable growth across the organization. Minimum Qualifications Bachelor's degree in Engineering, Environmental Science, Geology, Construction Management, Business Administration, Finance, or related field. 10+ years of progressive leadership experience. 7+ years leading multi-office or multi-state operations. Demonstrated success leading Regional Operations Managers or equivalent operational leaders. Full Profit & Loss (P&L) responsibility including budgeting, forecasting, utilization, and profitability. Strong executive leadership, communication, and strategic planning skills. Preferred Qualifications MBA or related graduate degree preferred. PE, PG, or PMP certification preferred. Experience integrating acquisitions and leading organizational change. Lean Six Sigma or Continuous Improvement experience. Experience with Deltek Vantagepoint or similar ERP systems. Responsibilities Develop and execute operational strategies aligned with company growth objectives. Lead Regional Operations Managers, Regional Presidents, Directors, and operational leadership teams. Maintain full P&L accountability including revenue, profitability, EBITDA, budgeting, forecasting, utilization, and overhead management. Monitor KPIs including project profitability, utilization, backlog, revenue, gross margin, accounts receivable, safety, and client satisfaction. Partner with HR to improve staffing utilization, resource planning, project execution, and operational efficiency. Partner with Finance on budgets, forecasts, and capital planning. Support Business Development, market expansion, and strategic growth initiatives. Standardize operational processes across all affiliated companies. Drive continuous improvement, technology adoption, and operational scalability. Partner with Human Resources on leadership development and succession planning. Ensure compliance with OSHA, EPA, DOT, state regulations, and company policies. Support acquisition due diligence and operational integration. Report operational and financial performance to the CEO and Executive Leadership Team. Skills Executive Leadership Multi-State Operations Regional Operations Leadership Profit & Loss (P&L) Management Strategic Planning Financial Management Operational Excellence Environmental Consulting Operations Engineering Management Project Portfolio Management Resource Planning & Utilization Leadership Development Change Management Client Relationship Management Regulatory Compliance Safety Leadership Key Performance Expectations (First 12 Months) Improve company profitability and EBITDA. Increase project gross margins and utilization. Standardize operational processes across affiliated companies. Implement executive KPI dashboards. Strengthen accountability among Regional Operations Managers. Improve project delivery consistency and client satisfaction. Support acquisition integration and long-term organizational growth. Equal Opportunity & Compliance EnviroTrac LLC is an Equal Opportunity Employer and prohibits discrimination based on any protected status under federal, state, or local law. We are a Drug-Free Workplace. Employment is contingent upon successful completion of a background check, drug screening, and motor vehicle record review, where applicable. Applicants must be authorized to work in the United States. We do not sponsor employment visas for this position. Company Alignment EnviroTrac LLC is the parent company of Earth Systems LLC, Earth Systems Response & Restoration LLC, Bio-Tech Consulting LLC, Envirotactics LLC, and Spangler Environmental LLC. Together, our affiliated companies provide environmental consulting, engineering, remediation, emergency response, and regulatory compliance services to commercial, industrial, government, infrastructure, and energy-sector clients throughout the United States.
Posted 2 weeks
Client Success Manager, MultiPro Property Solutions
Valet Living - Jacksonville, FL
Build Relationships. Deliver Results. Grow Your Career. We’re looking for a Client Success Manager (CSM) who knows how to build trust, solve problems, and drive long-term client value. In this role, you’ll serve as the primary point of contact for a large portfolio of multifamily clients, owning the relationship after the sale and ensuring a best-in-class experience every step of the way. You’ll work closely with branch leadership, field teams, and internal partners to retain clients, resolve issues quickly, and grow accounts by aligning services to evolving client needs. If you’re comfortable managing a high-volume portfolio, enjoy face-to-face client interaction, and take pride in being a trusted advisor, this role is for you. Compensation & Work Environment Details Competitive starting salary from: $57,000+ Bonus Target: 35% of annual salary (paid quarterly) Auto Allowance & Reimbursement: Bi-weekly fixed contribution + monthly variable mileage reimbursement Schedule: Full-time Work Environment: Field-based with daily onsite client interaction Travel: Required within assigned region What You’ll Do Relationship & Portfolio Management Serve as the primary point of contact and overall account lead for assigned clients. Build and maintain strong, long-term relationships with onsite decision-makers. Manage a large client portfolio that may include up to 100 multifamily communities. Conduct regular onsite visits, bi-weekly calls, and ongoing email communication in line with branch cadence. Track all client interactions, activity, and outcomes in CRM systems. Achieve defined client success KPIs including retention, revenue penetration, and services per client. Client Retention & Satisfaction Own client retention by proactively identifying risks, addressing concerns, and preventing churn. Monitor account health, service usage patterns, and satisfaction feedback. Conduct regular portfolio reviews to identify service gaps and expansion opportunities. Develop and implement action plans to strengthen engagement and long-term partnerships. Service Delivery, Issue Resolution & Risk Mitigation Act as the lead contact for service delivery issues, following established escalation and resolution processes. Partner closely with Service Delivery Managers and subcontractors to ensure timely, high-quality service. Facilitate change orders, approvals, and adjustments to meet client expectations and branch revenue goals. Collaborate with internal teams including Order Processing, Billing, Sales, and Branch Operations to resolve complex issues efficiently. Conduct follow-ups after issue resolution to confirm satisfaction and rebuild confidence. Revenue Growth & Account Expansion Grow assigned accounts through upselling and cross-selling additional MultiPro services. Align service recommendations with client feedback, performance data, and evolving business needs. Share leads and opportunities for new core services with branch leadership and sales partners. Onboarding & Adoption Lead the onboarding and transfer-of-trust process for new clients. Conduct property walks with maintenance leaders to align on scope of work, service expectations, and pricing. Support recruiting, onboarding, and deployment of subcontractor resources to meet service demand. Ensure compliance with systems and processes related to work orders, pricing, preferred resources, and subcontractor availability. Strategic Planning & Continuous Improvement Partner with clients to stay aligned with changing operational and business objectives. Support national account initiatives, pilots, and strategic wins as needed. Gather, track, and analyze client feedback to identify trends and drive continuous improvement. Perform additional responsibilities as needed, demonstrating flexibility and ownership. What We’re Looking For Client & Account Management Experience: 5+ years in B2B account management, client success, service delivery, or project management roles. Relationship Builder: Proven ability to build trust with onsite and executive-level decision-makers. Highly Organized: Strong time management and prioritization skills in a fast-paced, high-volume environment. Service-Minded: Deep understanding of service delivery, coordination, and issue resolution. Problem-Solver: Analytical and proactive in identifying risks and implementing solutions. CRM Experience: Proficiency with CRM and work order management platforms; Salesforce preferred. Subcontractor Experience: Experience recruiting and onboarding service partners is a plus. Integrity-Focused: Consistently operates with professionalism, confidentiality, and high ethical standards. Education: Bachelor’s degree preferred. Language Skills: Bilingual (English/Spanish) a plus. Physical & Job Requirements Ability to travel within the assigned region using a personal vehicle. Ability to walk properties, including stairs and large outdoor areas. Comfortable working outdoors in varying weather conditions. Valid driver’s license. Flexibility to work irregular hours as business needs require. Why You’ll Love Working with Us: Work hard, grow fast. At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you’re looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you’ve found it. Comprehensive Benefits: Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage Flexible Time Off: No preset accruals—manage your time and work-life balance your way, plus 10 company-paid holidays. Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above. The application window is anticipated to close 60 days from the date the job is posted. If you’re ready to take ownership, build meaningful relationships, and grow your career with a team that values accountability and impact, we’d love to meet you. Apply today! #LI-AC1 Are you a current Valet Living employee? If so, click here to apply. MultiPro Property Solutions is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.