Job Results
Financial Services
Posted 1 week
US Benefits Specialist
Paysafe - Jacksonville, FL 32256
Date: 23 Mar 2026 Location: Jacksonville, FL, US, 32256 Company: Paysafe Position Summary: The US Benefits Specialist supports the administration, coordination, and execution of the company’s U.S. employee benefits programs. This role applies working knowledge of U.S. benefits and begins to build an understanding of related HR disciplines. The Specialist works on tasks of moderate scope, exercises judgment within defined procedures, and contributes to process improvements. The role receives guidance from senior team members but is expected to carry out tasks with increasing independence. Key Responsibilities: General Administration & Compliance Maintain accurate benefits data and support the day-to-day administration of health, welfare, and retirement plans. Assist with compliance-related tasks such as 5500 filings, SARs, NDT testing, and benefits audits, under the guidance of senior staff. Perform routine system audits between payroll (ADP) and vendor systems (e.g., Fidelity) and escalate discrepancies as needed. Track and prepare reports on benefits utilization and participation metrics. Support invoice review and funding validation for U.S. benefit programs. Annual Open Enrollment (OE) Contribute to U.S. Open Enrollment activities including testing, vendor coordination, and system readiness. Assist with plan setup, eligibility files, and rate updates across ADP and carrier platforms. Support development of employee-facing communication materials and intranet content. Provide employee support during enrollment and help with post-OE reconciliation. Employee Support & Communication Serve as escalation support to the People Enablement team for U.S. employee benefits inquiries; escalate complex issues as appropriate. Draft and distribute key benefit communications, including: Enrollment communications (guides, FAQs, reminders, and support during Open Enrollment). New hire/onboarding materials (orientation slides, “benefits at a glance” guides, and enrollment instructions). Compliance and regulatory notices (SPDs, HIPAA, COBRA, retirement plan notices). Ongoing education and awareness campaigns (wellness initiatives, seasonal reminders, and benefit utilization tips). Life event resources (marriage, birth/adoption, retirement planning, and leave of absence guides). Total Rewards and financial wellness communications (Total Rewards statements, 401(k) education, financial well-being campaigns). Technology and self-service instructions (portal navigation guides, mobile app tutorials, intranet content). Support the development of employee-facing materials and intranet content that enhance understanding and engagement with benefits. Partner with vendors and HR team members to ensure messaging is accurate, consistent, and aligned with company policies. Act as a presenter in hub locations (e.g., Jacksonville, Lakewood) to deliver benefits presentations, orientation sessions, and educational workshops to employees in person. Eligibility & Data Integrity Monitor eligibility files and assist in resolving errors between HRIS and benefits providers. Review payroll feedback files to confirm deduction and coverage alignment. System & Self-Service Support Maintain and update benefits content on internal intranet pages. Promote and enable self-service tools to streamline employee engagement and reduce administrative burden. Qualifications: Required: Bachelor degree in Human Resources; or 1–2 years of experience in U.S. Human Resource Minimum of 3 consecutive years of employer benefits experience; or, in lieu of direct experience, successful completion of the CEBS certification (must be obtained prior to hire or within 12 months of start date). Knowledge of health and welfare benefits, 401(k) plan administration Experience using HRIS systems (preferably ADP Workforce Now and SuccessFactors) Excellent attention to detail and data accuracy Strong interpersonal and communication skills Ability to manage multiple priorities and meet deadlines Preferred: Experience supporting large-scale Open Enrollment events Familiarity with vendor portals (e.g., Fidelity, insurance carriers) Working Conditions: Standard business hours, with flexibility during OE and peak periods Hybrid work environment Nearest Major Market: Jacksonville
Posted 1 week
Claims Manager I
Olympus Insurance - Jacksonville, FL 32256
Job Title: Claims Manager I Reports to: Director of Claims Direct Reports: Yes Location: Jacksonville Office Position type: Full Time Normal Working Hours: Monday-Friday, 8:00AM-5:00PM FLSA Status: Exempt Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus. What Olympus Offers We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including: Employer-sponsored medical, dental, and vision plans Company-paid life insurance, short-term disability, and long-term disability 401(k) with company match Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off Education Assistance Program and ongoing professional development opportunities Wellness Lunch N Learns Employee perks such as pet insurance, discount programs, and a welcoming office environment At Olympus, we empower you to grow, contribute, and thrive both professionally and personally. Job Summary The Claims Manager I will administer claims for homeowner’s property losses or damages in accordance with Florida Statutes and issued insurance policies and company guidelines. This position will also maintain authority for reserves and payment of losses. This position will supervise adjusters and additional staff within the claims department as assigned. The responsibilities of this position will include oversight and direction in the intake, contact, investigation, evaluation and resolving of property claims encompassing all levels of complexity, including litigated claims within the company's contractual and legal obligations, while ensuring timely service to customers. Essential Duties and Responsibilities Reviews detail of property claims under policies for first-party, third-party, and litigated losses to determine coverage and applicable policy limits and exclusions. Identifies and resolves coverage issues, as soon as possible. Reviews and assigns claims to the appropriate adjuster and/or defense counsel, if applicable, determined by the details of the claim as reported during claim intake or reassignment. Directs and manages claims adjuster activities. Reviews adjuster reports for accuracy and determines details of loss and coverage. Directs and manages claims adjusters to appropriately utilize virtual technologies to investigate, document and resolve losses. Reviews estimated costs of repair, replacement, or compensation. Sets reserves in accordance with standard guidelines. Compares loss to policy coverage and refers claims to the Director or Assistant Vice President if loss exceeds managers authority levels. Requests additional authority level from the Director or Assistant Vice President on a per file basis as required to fairly settle the claim if over the managers authority. Interfaces with carrier, claims adjusters, defense counsel, or covered parties. Communicates with agents regarding status of claim. Prepares for resolution of claim. Calculates settlement or payment and communicates with claims adjuster and customer. Authorizes payment or settlement of claims within provided guidelines or seeks authority from the Director or Assistant Vice President. Reviews reservation of rights letters, explanations, denial letters, or partial denial letters, as applicable. Resolves disputes regarding claims resolution. May reopen and re-evaluate claim, if necessary. Monitors performance, reviews open and closed claims to ensure that claims have been properly handled and moved towards resolution in a timely manner. Provides training to and development of claims adjusters. Acts as an expert resource to others in the claims department regarding coverage issues, reserves, exposure, settlement value, and strategy. Conducts performance reviews and administers disciplinary measures, when required. Submits monthly management reports and prepares special reports when requested. Participates in special projects or tasks as required. Responds to inquiries from various state or consumer-advocate entities. Responds to inquiries from various other departments with reaction to claim handling, processing, and coverage issues. Assists in the conducting of audits of vendors, primary/independent adjusters. Advise claim’s team on tasks related to the management of claims and monitor performance. Directs and controls the establishment of appropriate claim reserves to ensure that future claim costs are accurately assessed, and the company can determine its financial position. Provide information and support to claims leadership in the implementation of activities to reach department goals. Work with quality assurance personnel and assist as needed. Attendance and possible travel for business management meetings, and support of other business initiatives. Must be able and willing to work additional hours as part of the catastrophe response. Qualifications (Education/Experience) Bachelor’s degree and/or equivalent work experience. 5 plus years of experience adjusting Florida first-party, third-party and litigated property claims, including 3-5 years of Florida property claim management experience. Florida 620 All Lines Adjuster License required. Insurance designation preferred but not required. 2 plus years of leadership experience Skills Required Computer skills to include Microsoft Office Suites Thorough knowledge of claims Administrative skills Excellent communication and interpersonal skills. Ability to obtain, organize and explain information. Ability to interpret insurance coverage, procedures, and policies. Strong analytical skills Leadership and management skills EEO Compliance Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law. Agency Disclaimer: This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid. This position will remain open until April 24, 2026, or until a sufficient pool of qualified candidates has been identified.
Posted 1 week
Loss Control Field Inspector
ARMStrong Insurance Services - Saint Augustine, FL
ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS each a powerhouse in their own right, providing specialized expertise in debt management and financial services. NEIS is currently looking for Loss Control Field Inspectors to join our team!!! Loss Control Field Inspectors conduct insurance loss control inspections on either commercial or residential dwellings. **This is a Part-Time/Occasional Job** Hours can vary from week to week but you make your own schedule**. Job Responsibilities: Conduct physical inspections on either commercial or residential properties. Apply manual rules and company standards to find possible risks to reduce the chance of accidents Prepare a schedule to maximize optimal use of time and to ensure time service is met Correspond with insured via phone, email and text message as necessary to set up appointments Complete a physical loss control survey to identify any current issues or hazards After physical inspection is completed, prepare required reports to which includes multiple pictures Communicate survey status via internal progress reports Job Requirements: Competent use of digital camera, word processing and e-mail Valid driver’s license and satisfactory driving record (based on NEIS guidelines) Must live within 30-mile radius of territory Job will be based from home with required travel to each inspection location within your assigned territory Maintain automobile insurance while employed with bodily injury limits equal to or greater than $100,000 per person and $300,000 per accident or $300,000 combined Compensation and Benefits: Compensation is roughly $50 and up per inspection (depends on the job and location) On the job training Base pay - paid weekly Mileage Reimbursement - paid weekly Production pay - paid weekly We look forward to you joining the team! ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. mrMjpRLEI6
Posted 1 week
Front Desk Administrator (Dental)
St. Johns Smile Co. - Ponte Vedra, FL 32081
At *St. Johns Smile Co.*, we don’t just treat teeth—we craft elevated dental experiences. Our high-end, technology-forward practice is seeking a _Front Desk Admin Extraordinaire_ to be the warm, organized, and professional first impression for every patient who walks through our doors. *✨ What You’ll Do:* * Be the friendly face (and voice) of our practice—greet patients, answer phones, and schedule appointments with a smile. * Coordinate daily operations at the front desk with poise and precision. * Manage patient records, verify insurance, and ensure seamless check-in/out processes. * Collaborate with the clinical team to maintain a smooth and positive patient experience. * Maintain a calm, composed energy in a fast-paced, high-touch environment. *> What You Bring:* * At least 1 year of front desk or admin experience (dental or medical office preferred, but not required). * A knack for multitasking, problem-solving, and staying one step ahead. * Polished communication skills, both in person and over the phone. * Tech-savvy with practice management software (we use *Archy*, but we’ll train the right person). * A professional yet warm presence that puts patients at ease. *> Bonus Points If You:* * Have experience with dental insurance verification and billing. * Love turning chaos into calm with organization and proactive thinking. * Are looking to grow into a long-term leadership role. If you are passionate about providing outstanding service and thrive in a dynamic setting, we encourage you to apply for the Front Desk Agent position today! Job Type: Full-time Pay: $25.00 - $30.00 per hour Benefits: * Dental insurance * Employee discount * Paid time off Experience: * Insurance verification: 1 year (Required) Ability to Commute: * Ponte Vedra, FL 32081 (Required) Ability to Relocate: * Ponte Vedra, FL 32081: Relocate before starting work (Required) Work Location: In person
Posted 1 week
Experienced Patient Coordinator
Martinez Dental Solutions - Jacksonville, FL 32216
A full-time Dental Front Desk/Patient Coordinator position is open at our busy practice. Full-time benefits include health insurance and 401k, as well as paid vacation, paid holidays and paid sick time. Applicants must be friendly, responsible, flexible, reliable, and able to multi-task. They should also show initiative and a positive attitude, and must be able to work well with others. Applicants *must have a minimum of 1 year experience* performing *all dental *front desk tasks, which include, but are not limited to, confirming appointments, verifying insurance, checking patients in/out, collecting, and going over treatment plans. Experience with dental insurances is a must. Experience with Dentrix is preferred. If you feel you are qualified for this position, please send us your resume for consideration. Job Type: Full-time Pay: From $23.00 per hour Benefits: * 401(k) * 401(k) matching * Employee discount * Health insurance * Paid time off Work Location: In person
Posted 1 week
Patient Representative (Full-Time)
Diana Health - Jacksonville, FL
About Diana Health Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience. What you'll do You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: Provide warm and friendly client interactions Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home Ensure paperwork, consents, and insurance information is collected and complete Managing the client schedule: You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs You anticipate schedule needs days and weeks in advance You schedule client appointments in real-time as well as those made through our online platform Insurance, payment, and billing : Perform verification of benefit checks with insurance companies Manage and collect client copays and payment balances Discuss and set up payment plans with client Front of the house management: Work with the team to ensure the office is ready, set up, and prepared for the day Collaborate on inventory, keeping the office pristine, and other tasks as they arise Manage phone triage as necessary, coordinating between team members Qualifications Customer service and hospitality experience strongly preferred and highly desirable Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field Proficiency with Google Suite or Microsoft Office Products Strong computer skills; preferred familiarity with EMRs Tendency to organize and create structure in a fast-paced, dynamic environment Attributes You love interacting with people, practicing excellent communication and interpersonal skills You enjoy being the "face" of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude You are exceptional at managing many tasks and do not feel overwhelmed by multitasking You focus on the details and are able to organize and prioritize them along the way You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement You thrive in highly collaborative, fast-paced environments Benefits Competitive compensation Health; dental & vision, with an HSA/FSA option 401(k) with employer match Paid time off Paid parental leave Diana Health Culture Having a growth mindset and striving for continuous learning and improvement Positive, can do / how can I help attitude Empathy for our team and our clients Taking ownership and driving to results Being scrappy and resourceful
Posted 1 week
Patient Access Advocate, Part-time Overnights, Baymeadows
Intuitive Health - Jacksonville, FL
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. About Legacy ER & Urgent Care Legacy ER & Urgent Care, an Intuitive Health company, is a leader in hybrid healthcare, offering both Emergency Room and Urgent Care services under one roof. With multiple locations in DFW, we deliver high-quality, compassionate care that’s convenient, efficient, and patient-focused. Job Description Patient Access Advocate, Part-time Overnights, Baymeadows Part-time, Nights, every Saturday at Baymeadows Hours: 7pm - 7am The Front Office Leader must work effectively; they need to remain open to different viewpoints and be good at analyzing information. They must also possess strong leadership abilities to motivate others to implement their policies and procedures. In this position, it is imperative to be able to consistently maintain a pleasant, professional demeanor and make patients and employees always feel welcome. The ability to multitask is a must. • Influence and lead Front Office Staff based on Servant Leadership Principles. • Maintain an appropriate front office environment that is friendly and respectful. • Knowledge of and ability to perform Front Office duties: verifying benefits, checking patients in and out, and collecting copayments, coinsurance, and deductibles. • Assist in hiring, training, and termination of Front Office Staff in conjunction with Leadership. • Conduct performance evaluations for Front Office Staff. • Conduct Front Office Staff Meetings. • Maintain monthly Front Office Scheduling, ensuring all shifts are covered. • Develop Front Office Policies and Procedures with input from Leadership. • This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. • This position also requires working near moving mechanical parts. This position would require exposure to moderate noise, such as business printers and computers. • Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call). Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. Qualifications • Initiative • Leadership. • Time Management. • Decision Making. • Communication Proficiency • Organization Skills • Relationship Management. • High school diploma or general education degree (GED). • Ability to read, analyze, and interpret general business and medical periodicals, insurance forms, professional journals, technical procedures, or governmental and HIPAA regulations. • Ability to write reports, business correspondence, insurance claim forms and procedure manuals. • Ability to effectively present information and respond to questions from staff, groups of managers, and patients. • Basic math skills including the ability to add, subtract, multiply and divide. • Ability to apply common sense to carry out detailed written or oral instructions. Ability to deal with problems in standardized situations. • Minimum of 2 years of experience in a medical office setting. • Minimum of 2 years of experience in management. • Familiar with insurance and insurance verification. • Knowledge and skills regarding all general office equipment, including telephones, credit card machines, and fax. • Must be computer literate (Word, Excel, Outlook). • Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively. • Exceptional communication skills and customer service is required. • Solid work history Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 1 week
Patient Access Representative
Women's Care - Yulee, FL 32097
Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women’s Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient’s experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women’s Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women’s Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women’s Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women’s Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! At Women’s Care, we believe that our success is built on a foundation of strong, shared values. These values guide our actions, shape our culture, and define who we are as an organization. Communication & Collaboration Transparency Accountability & Integrity Patient Care & Innovation Excellence Respect With the commitment of our employees, we remain true to our mission of providing unparalleled healthcare services to women every day.
Posted 1 week
Sales Professional- Inside Sales
Service Corporation International - Jacksonville, FL 32211
Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Responsibilities Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner Connects with families through listening, honest communication and genuine concern Develops an understanding of each family’s unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team Minimum Requirements Education High school diploma or equivalent 1-2 years of college or an equivalent of education and experience Experience High school equivalency and 1-2 years of college or an equivalent of education and experience 1-2 years of customer service or sales industry experience preferred Licenses Current state/province issued driver’s license with an acceptable driving record Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities Must be able to pass the Company’s internal presentation certification within thirty days of hire Ability to work a number of evenings and or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours but, at times must have the ability to work up to 12 hours in a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked) Postal Code: 32211 Category (Portal Searching): Sales Job Location: US-FL - Jacksonville
Posted 1 week
Sales Professional- Inside Sales
Service Corporation International - Jacksonville, FL 32211
Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Responsibilities Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner Connects with families through listening, honest communication and genuine concern Develops an understanding of each family’s unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team Minimum Requirements Education High school diploma or equivalent 1-2 years of college or an equivalent of education and experience Experience High school equivalency and 1-2 years of college or an equivalent of education and experience 1-2 years of customer service or sales industry experience preferred Licenses Current state/province issued driver’s license with an acceptable driving record Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities Must be able to pass the Company’s internal presentation certification within thirty days of hire Ability to work a number of evenings and or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours but, at times must have the ability to work up to 12 hours in a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked) Postal Code: 32211 Category (Portal Searching): Sales Job Location: US-FL - Jacksonville