Job Results
Financial Services
Posted 5 days
KHA – Part Time IACET Compliance Manager
City of Jacksonville, FL - Jacksonville, FL
Job Description This position is part-time and reports to the KHA - Director of Program Support and ensures an organization's training and education programs adhere to the ANSI/IACET Standard for Continuing Education and Training. This role is vital for maintaining accredited provider status, overseeing the Continuing Education Unit (CEU) process, and implementing quality control measures for learning outcomes. The ICM (IACET Compliance Manager) serves as the primary subject matter expert for all accreditation matters. This includes directing the accredited provider application process; facilitating training events; and performing other collateral duties and special projects to support the KHA organizational mission. Examples of Work Review and update internal training policies to align with evolving adult learning standards and IACET requirements. Audit training content, delivery methods, and assessment tools to ensure compliance with IACET learning criteria. Maintain detailed, secure records of courses, learner outcomes, and continuing education units (CEUs). Train internal stakeholders and instructors on IACET standards, best practices, and compliance procedures. Performing internal audits. Developing and reviewing training policies. Managing the CEU issuance process. Collaboration. Reporting to the Director and senior management on compliance status. Directs accreditation application process and recommends improvements. Other duties may be assigned. Knowledge, Skills and Abilities Deep understanding of adult education principles and the IACET accreditation process. Strong organizational, analytical, and audit skills. Knowledge of the CypherWorx CollaborNation Training System Knowledge of the principles, practices, and techniques used to report audit findings (criteria, condition, cause, effect, and recommendation). Use computers, software applications, databases, and automated systems to accomplish work. Treats others with courtesy, sensitivity, and respect. Considers and appropriately responds to the needs and feelings of different people in various situations. Uses correct English grammar, punctuation, and spelling; communicates information in a clear, succinct, and organized manner; produces written information, which may include technical material, that is appropriate for internal and external audiences of various levels. Open Requirements/Supplemental Information POSITION REQUIREMENTS: Two (2) year experience of quality assurance or regulatory compliance. Bachelor’s degree from an accredited institution in education or a related field - preferred. A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blackout, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “[email protected]” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website. Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for post-secondary educational requirements, in employment and are encouraged to apply for positions being filled. If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference. If a candidate believes he or she was not afforded the veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to: Florida Department of Veterans Affairs Attention: Veterans’ Preference Coordinator 11351 Ulmerton Road, Suite 311-K Largo, FL 33778-1630 Email: [email protected]
Posted 5 days
Administrative Supervisor
Rivkin Radler LLP - Jacksonville, FL
Because a great law firm begins with great people. At Rivkin Radler, we are always looking for professionals who share our passion for the law and commitment to total client satisfaction. Rivkin Radler has approximately 250 lawyers, with offices in Albany, N.Y.; Hackensack, N.J.; Jacksonville, F.L.; New York City; Poughkeepsie, N.Y.; and Uniondale, N.Y. The firm actively encourages equal opportunity through mentoring, training, professional development, and public service programs. The firm offers competitive salaries in addition to a comprehensive benefits plan which includes medical and dental insurance, group term life insurance, accidental death and dismemberment insurance, long-term disability insurance, optional term life insurance, flexible spending accounts, Aflac, 401(k), paid time off, referral bonuses and paid holidays. The Administrative Supervisor is responsible for coordinating the billing operations and daily administrative functions of the Jacksonville office of a multi-office law firm. This individual plays a key role in ensuring the timely and accurate processing of billing activities while also maintaining smooth office operations, and serving as a liaison between the Jacksonville office and firm leadership in Uniondale. The Administrative Supervisor sets a leading example of professionalism, efficiency, and adherence to firm policies and procedures. Key Responsibilities: Financial Administration & Billing • Oversee the day-to-day billing operations for the Jacksonville office. • Distribute prebills to partners for review and approval and ensure timely submission of finalized bills. • Monitor billing workflows and follow up with attorneys and staff to ensure billing deadlines are met. • Coordinate with the Finance Department regarding billing inquiries, corrections, write-downs, and client-related billing matters. • Review and process office-related invoices, reimbursements, and vendor payments within authorized approval levels. • Assist firm leadership and finance with monitoring and managing local office expenses. Staff Support • Coordinate staff schedules, PTO requests, and timekeeping processes. • Manage onboarding and training of new hires in conjunction with Human Resources. • Foster a productive, professional, inclusive, and respectful office culture. Office Operations & Administration • Ensure smooth day-to-day operations of the Jacksonville office. • Serve as the primary administrative point of contact between the Jacksonville office and the main Uniondale office. • Maintain an organized and professional office environment and coordinate office repairs and maintenance with the Facilities Manager. • Oversee office supply inventory, purchasing, and equipment management. • Work with the Records Manager and Records Assistant to ensure records and files (paper and digital) are maintained securely and in compliance with firm procedures. Communication & Coordination • Serve as liaison between attorneys and administrative staff, working with the office managing partner to ensure operational needs are met. • Communicate regularly with the Uniondale office and other offices for consistent firm-wide operations. • Coordinate meetings, events, and conference room usage. • Handle internal communications and announcements at the office level. Technology & Systems • Liaise with IT department to ensure systems, software, and equipment are functioning properly. • Troubleshoot basic tech issues or escalate as needed. • Ensure compliance with firm technology protocols and data security policies. Compliance & Risk Management • Ensure the office complies with firm policies, professional conduct rules, and local laws. • Oversee office-level compliance training and documentation. • Serve as point of contact for any safety, emergency, or facility-related incidents. Qualifications: • 5+ years of office management or administrative leadership experience, preferably in a law firm or professional services environment. • Prior law firm billing experience required. • Strong understanding of legal billing processes, time entry procedures, prebills, and billing deadlines. • Experience working with attorneys and finance departments in a professional services environment. • Strong leadership and interpersonal skills. • Excellent organizational and problem-solving abilities. • Proficiency in Microsoft Office Suite. • Familiarity with HR functions and financial processes in a law firm setting. Congenial fast-paced environment, competitive salary and benefits. EOE. Job Type: Full-time The annualized salary range for this position is $80,000 to $90,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. To find out how you can join our talented team, email [email protected]. We are an Equal Opportunity Employer
Posted 5 days
Bankruptcy Specialist II
Progress Residential - Jacksonville, FL 32256
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Position Summary: The Bankruptcy Specialist II is responsible for managing a portfolio of bankruptcy loans, ensuring all timelines, regulatory requirements, and internal guidelines are met. This role supports both standard and complex loan scenarios and partners closely with attorneys, trustees, investors, and internal teams to drive timely resolution. The role includes exposure to complex and high-risk loans, including but not limited to Chapter 11, cramdowns, total debt, lien strips, final cures, and Chapter 13 discharge audits, and may involve increasing ownership and independent resolution of complex case scenarios based on experience and performance. Essential Duties and Responsibilities include the following. Other duties may be assigned. Manage a portfolio of bankruptcy loans and ensure timelines and milestones are met in accordance with investor, regulatory, and internal guidelines Monitor bankruptcy cases and research complex and high-risk scenarios, including Chapter 11, cramdowns, and discharge audits Work directly with bankruptcy counsel, trustees, investors, and internal departments to ensure cases are progressing and deadlines are met Handle reconciliations, including pre- and post-petition ledgers, and resolve payment discrepancies and escalated issues Review and update MSP/LPS systems with all case activity to ensure accuracy and compliance Respond timely to all incoming correspondence and inquiries related to assigned loans Work internal queues, reports, and workflow systems to manage caseload and meet production expectations Partner cross-functionally to resolve servicing issues, including cash adjustments, title issues, and discrepancies Drive resolution of complex and high-risk cases requiring advanced analysis, including Chapter 11, cramdowns, and other escalated scenarios, with increasing independence at higher levels of experience Report regularly to management on case status, risks, and resolution progress Participate in departmental goals to reduce timeline delays and identify process improvements Qualifications: Experience managing bankruptcy loans within a mortgage servicing environment, with responsibility for maintaining timelines and case progression Strong working knowledge of Chapter 13 processes, including discharge, reconciliations, and case resolution Experience working with bankruptcy counsel, trustees, or investors to resolve issues and advance case outcomes Ability to independently manage a high-volume caseload while meeting strict timelines and production expectations Experience reviewing loan activity, identifying discrepancies, and resolving payment or ledger-related issues Ability to work independently, exercise sound judgment, and make decisions in time-sensitive or escalated situations Strong attention to detail with the ability to identify risks, errors, or delays in case progression Experience managing or supporting complex or high-risk bankruptcy cases, such as Chapter 11, cramdowns, or total debt scenarios Ability to independently resolve escalated issues and support decision-making impacting case outcomes Education/Experience: High school diploma or general education degree (GED) required. Associate’s or Bachelor’s degree in a related field preferred. 2 to 4 years of related bankruptcy or mortgage servicing experience required 4 or more years of experience strongly preferred for roles involving complex or high-risk casework such as Chapter 11, cramdowns, and escalations Computer Skills: • Working knowledge of Microsoft Office (Word, Excel, and Outlook) • Previous experience with MSP and Black Knight/LPS preferred Why Selene? Benefits Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: Paid Time Off (PTO) Medical, Dental &Vision Employee Assistance Program Flexible Spending Account Health Savings Account Paid Holidays Company paid Life Insurance Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Privacy Policy - Selene (seleneadvantage.com)
Posted 5 days
Production Quality Supervisor
Safariland - Jacksonville, FL
TOGETHER, WE SAVE LIVES Summary We are seeking an accomplished Quality Supervisor to lead inspection teams and support the production of industry leading hard and soft body armor. In this highly visible role, you will oversee compliance with ISO 9001:2015 and BA 9000:2016 standards, drive risk based quality controls, and champion continuous improvement across a fast paced manufacturing environment. The ideal candidate brings hands on leadership, strong analytical and problem solving skills, and a deep appreciation for the critical importance of precision and reliability in ballistic protection products. Essential Responsibilities • Supervise daily quality activities, including incoming inspection, in-process checks, and final product audits. • Maintain accurate quality records such as inspection results, calibration logs, nonconformance reports, and corrective actions. • Ensure proper handling, identification, and traceability of ballistic materials and finished armor products. • Support internal, customer, and certification audits and ensure timely closure of audit findings. • Lead risk-based quality assessments aligned with ISO 9001 risk-based thinking and BA 9000 requirements. • Identify and evaluate quality risks related to materials, manufacturing processes, inspection methods, equipment, and suppliers. • Conduct process risk assessments (e.g., PFMEA, control plans, risk registers) to proactively prevent defects and compliance issues. • Provide risk insights and trends to leadership as part of management review and continuous improvement efforts. • Lead root cause analysis (RCA) for quality issues including internal defects, audit findings, customer complaints, and supplier nonconformances. • Use structured problem-solving tools such as 5 Whys, Fishbone (Ishikawa), A3, Pareto analysis, and data analysis. • Develop and implement Corrective and Preventive Actions (CAPA) that address true root causes and prevent recurrence. • Work cross-functionally with Production, Engineering, Supply Chain, and Training teams to implement sustainable improvements. • Train, coach, and mentor quality inspectors on inspection techniques, documentation, and compliance requirements. • Monitor and report quality performance metrics such as defect rates, rework, scrap, audit results, and CAPA effectiveness. • Drive continuous improvement initiatives using Lean, Six Sigma, and A3 methodologies. Required Skills & Abilities • Strong knowledge of ISO 9001:2015 and BA 9000:2016 standards. • Proven experience leading quality or inspection teams in manufacturing. • Ability to work effectively in a fast-paced, regulated manufacturing environment. • Strong communication and documentation skills. Education & Experience • Bachelor’s degree in Quality, Engineering, or a related field preferred. • 3–5 years of experience in a quality leadership or supervisory role within manufacturing. • Lean Six Sigma certification (Green Belt or higher) is a plus. Physical Requirements • Ability to stand and walk for extended periods on the production floor. • Visual acuity for detailed inspection work. • Ability to occasionally lift up to 40 pounds. Why work at Safariland? At Safariland our colleagues are some of the best and brightest in the industry and we are seeking new team members who exhibit the diverse competencies that will drive The Safariland Group to even greater success while maintaining our culture of being a great place to work. We believe innovation drives winning performance and we constantly challenge ourselves to be the very best in every aspect of our business. We cultivate a work culture driven by our 4 core values; integrity, curiosity, excellence and empowerment and we want associates to be involved in their work and communities so they can achieve their highest level of wellbeing. That is why Safariland offers a comprehensive suite of benefits to promote health and financial security for eligible employees and their families. Eligible employees are offered: • Medical, dental & vision insurance • 401(k) with company match • Employer paid life insurance and AD&D • Employer paid disability • Wellness program • Adoption assistance • Tuition assistance • Employee assistance program • Work life balance • Paid time off (PTO), sick leave and paid holidays throughout the calendar year (consistent with relevant state law and company policies) The Safariland Group believes in the benefits of a diverse workforce and is committed to equal opportunity and affirmative actions. We pride ourselves on hiring and developing the best people, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. For those applicants with disabilities, if you require reasonable accommodation in searching for a job opening or submitting an application, please contact us by calling 888-469-6455. All employment decisions are solely based on the applicant's qualifications as they relate to the requirements of the position.
Posted 5 days
Ops and Tech Specialist II
Aon - Jacksonville, FL 32256
Posting Description: Aon is looking for an Operations and Technology Specialist II. This is a hybrid position, working out of our Jacksonville, FL, Chicago, IL, or our Bannockburn, IL office. As part of an industry-leading team, you will help empower results for our client by delivering innovative and effective solutions as part of our US Retail business group within Aon Business Solutions. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like: Training: Train all new team members Conduct refresher training for all staff Develop and refine training plans Review work of new team members Workflows: Review and update workflows Work with operations team to create new workflows Operations: Work with Audit team to design and further develop auditing practices Assist with maintenance of internal SharePoint website Skills and experience that will lead to success: Property and Casualty Insurance License Intermediate to advanced Microsoft Excel, Powerpoint and Word skills Education: High School/GED required, college degree preferred For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $60,000 to $70,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-KH2 #LI-HYBRID
Posted 5 days
Revenue Recovery Coordinator
Landstar - Jacksonville, FL 32224
What is Landstar? Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company. Location: Hybrid – Jacksonville, FL Schedule: Monday – Friday 8-5 Salary range: $17.72 - $22.15 What work will you perform? The Revenue Recovery Coordinator supports Landstar’s Accounts Receivable team by managing the recovery of outstanding revenue and resolving collection-related matters. This role is responsible for auditing recovery files, preparing demand letters and reimbursement documentation, coordinating with third parties, monitoring payment plans, researching bankruptcy filings, filing claims and proof of claim forms, maintaining accurate account records, and assisting with arbitration, mediation, or court-related documentation. The ideal candidate is detail-oriented, analytical, and organized, with strong communication skills, proficiency in Microsoft Office and Excel, and the ability to effectively manage multiple priorities in a fast-paced environment while collaborating across departments to support successful revenue recovery efforts. Essential Responsibilities: • General application of concepts and principles • Handles the investigation, evaluation, and/or resolution of issues • Respond to all inquiries timely • Provide feedback to improve processes • Communicate effectively with all necessary parties • Assists in preparation, coordination, and documentation of relevant processes • Audit all inbound Revenue Recovery files for accuracy and thoroughness • Coordinate recovery with 3rd parties • Prepare agent/contractor deduction and reimbursement forms • Review trust statements from 3rd parties and prepare remittance • Negotiate and monitor payment plans • Research bankruptcy notices • Identify pre-petition and preferential transfer exposure • Prepare and file bankruptcy proof of claim forms • Resolve returned check issues. • File claims against surety bonds or trust funds • Communicate and work with other departments • Maintain and update Excel spreadsheets • Obtain and compile documentation required for Arbitration, Mediation and/or Court Required Minimum Experience and Education: • High School Diploma or equivalent • One year of Administrative Experience Preferred Experience and Education: • One year experience in transportation Knowledge, Skills, and Abilities: • Microsoft Excel Why work at Landstar? Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more. If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you! Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to [email protected]. Privacy Policy Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
Posted 5 days
Supervisor, Clinical Rehab | Durbin Park Outpatient Rehab Clinical | Full-time | Days
UF Health - Saint Augustine, FL 32086
Overview: OP Rehab Supervisor will be in the Durbin Park MOB but will oversee the OP Clinic at Durbin Park and Nocatee Provides clinical site leadership for rehabilitation department. Responsible for personnel management and employee engagement (clinical staff) of assigned area, oversees and improves site operations, oversees supply management and expenses/productivity to budget. Works to meet annual departmental goals and maintain accreditation readiness. Responsibilities: Supervises and directs daily operations for assigned site. Ensures staffing meets patient volume, for efficient and effective delivery of clinical care. Works well with other leaders for program referrals and sharing of staff/resources to meet departmental/organizational goals. Monitors, responds and improves operational and process outcomes Maintains accreditation readiness through ongoing monitoring and surveillance of assigned location. Provides effective personnel management for clinical staff of assigned area resulting in a highly engaged staff. Provides oversight to ensure effective onboarding, competency and annual requirements are met. Provides 1:1 meetings, coaching/feedback, mentorship and development opportunities for staff. Performs staff performance evaluations. Performs essential duties of interviewing, hiring, onboarding, and terminating. Provides patient care following established procedures and guidelines. Performs other duties as assigned by management within job specification. Manages finances of assigned area through maintaining supply expenses to budget, productivity of location meeting flexed targets. Provides input to budget process. Monitors and improves charge capture and revenue, while decreasing denials. Maintains supply inventory. Provides detailed timekeeper responsibility while minimizing errors, provides staff scheduling and leave approval while providing minimal impact to patient visits. Additional infomation Leads location huddles or other meetings/ presentations • Attends location specific meetings as Rehab representative • Initiates and/or participates in performance improvement initiatives • Performs chart audits to understand quality and compliance of documentation • Promotes patient safety initiatives such as event reporting and safety rounds • Provides effective hospitality and communication both internal to department and external to customers/stakeholders • Provides customer service recovery, if required • Creates and/or reviews policy and procedures, as necessary Qualifications: Required Education Bachelor's Degree Preferred Master's or Doctorate preferred with focus in physical therapy, occupational therapy, speech language pathology, communication science disorders or business administration. Required Licensure/Certifications Current Florida license for one of the following: Physical Therapy, Occupational Therapy or Speech-Language Pathology. BLS from American Heart Association. Required Experience Three years' experience as a clinician, with evidence of increased leadership responsibility. Preferred Experience in hospital based rehabilitation preferred. Necessary Skills 1. Excellent interpersonal, communication and hospitality skills (written, verbal and non-verbal) 2. Excellent follow through and completion of tasks 3. Knowledge of PT/OT/SLP practice, procedures and equipment 4. Knowledge of hospital and rehabilitation regulatory and legal issues 5. Basic understanding of rehabilitative documentation, coding and billing 6. Sound decision making and critical thinking skills. Able to function independently. Supervision: Number of Employees Supervised: 6-20 Budgetary Responsibility: Responsible for providing input into Rehabilitation Service annual budget.
Posted 5 days
Night Auditor
Fairfield Inn & Suites St. Augustine I-95 - Saint Augustine, FL 32084
Join our great team as a Night Auditor! The Night Auditor plays an integral role in supporting hotel operations during overnight hours. This position is responsible for delivering excellent guest service while also completing nightly financial processes to ensure accuracy and readiness for the next business day.As the overnight representative of the hotel, the Night Auditor balances front desk responsibilities with back-office accounting tasks, helping to maintain a safe, welcoming, and professionally run environment. You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.” Job Responsibilities: Process guest check-ins and check-outs, including verifying reservations, assigning rooms, activating keys, and reviewing payment information. Create, modify, and confirm guest reservations as needed. Answer incoming calls within three rings and respond to guest inquiries in a courteous and professional manner. Set wake-up calls accurately and warmly. Maintain a clean and organized front desk and lobby area throughout the overnight shift. Greet each guest encountered with a friendly and welcoming smile. Reconcile daily transactions and postings for all hotel cashiers. Review and compile management reports; verify accuracy of guest folios and city ledger activity. Ensure all end-of-day procedures are followed and submitted accurately and on time. Respond promptly to guest comments, concerns, or complaints; log issues and ensure satisfactory resolution. Make courtesy call-backs to newly checked-in guests to ensure satisfaction with their accommodations. Provide local recommendations and information on nearby dining, shopping, entertainment, and travel. Complete all tasks and reporting on the Night Audit shift checklist. Accurately log all relevant details in the shift pass-on log for the incoming team. Submit maintenance requests using the hotel’s digital work order system. Coordinate with other departments to ensure guest needs are met and service standards upheld. Assist with early morning setup such as the breakfast buffet, folding laundry, or other operational tasks as assigned. Adhere to hotel procedures for handling lost and found items. Maintain key control and guest confidentiality at all times. Follow all emergency and safety procedures; report incidents or unsafe conditions immediately. Complete all required safety trainings and certifications. Must maintain a professional appearance in accordance with company standards. Additional responsibilities may be assigned as needed to meet evolving business demands. Job Qualifications: Minimum of 1 year of experience in customer service, preferably in a hotel or hospitality setting. Excellent verbal and written communicationskills with a professional and friendly demeanor. Proficient in computer and keyboard use, including familiarity with standard office software and reservation systems. Able to work independently and follow detailed instructions with minimal supervision. Strong ability to multi-task and manage shifting priorities in a fast-paced, guest-facing environment. Able to make sound decisions using good judgment and in accordance with company policies and procedures. Highly reliable, punctual, and team-oriented, with a positive attitude and commitment to guest satisfaction. Must be able to work an overnight schedule, including weekends and holidays, as required by business demands. Physical Demands: Must be able to occasionally lift or carry items up to 25 pounds. Requires frequent and extended periods of standing, walking, bending, stretching, pushing, pulling, and twisting throughout the shift. Must have manual dexterity to operate phones, computers, tablets, payment systems, and other front desk equipment. Ability to multi-task efficiently, including switching between guest interactions, phone calls, and administrative tasks. Must be able to work independently for extended periods, including overnight and low trafficshifts when management may not be present. Ability to perform in a fast-paced and high-pressure environment while maintaining composure and professionalism. As a family-owned business built on genuine relationships, Naples Hotel Group places immense value on the character and quality of our team. We are dedicated to creating an environment where associates serve each other, our partners, and the community with kindness and respect, working together toward meaningful shared success. Our tight-knit team structure ensures every voice is heard, fostering a collaborative culture rich with opportunities for career advancement and personal development. Comprehensive Benefits Package for Full-Time Employees Paid Time Off: 2 weeks of vacation in the first year and 4 sick days per year Comprehensive health, dental, and vision insurance, plus disability and life coverage 401(k) with employer match Exclusive global hotel discounts Career growth opportunities across our hotel portfolio Additional perks including paid volunteer time and lifestyle discount
Posted 5 days
Night Auditor/Front Desk Agent
voco St. Augustine - Historic Area by IHG - Saint Augustine, FL 32080
*Job Overview* We are seeking a friendly and professional Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience. This role requires excellent communication skills, a strong understanding of hotel operations, and the ability to handle guest inquiries with professionalism. Bilingual abilities and hospitality management experience are highly valued to enhance guest relations and support our resort’s reputation for outstanding service. *Responsibilities* * Greet guests warmly upon arrival and assist with check-in and check-out procedures * Manage multi-line phone systems, respond to guest inquiries, and provide accurate information about hotel services and amenities * Handle guest requests promptly, including room changes, special accommodations, and concierge services * Maintain accurate guest records and reservations using hotel management software * Process payments securely and handle cash or credit transactions with attention to detail * Support night audit procedures as needed to ensure financial accuracy at the end of each shift * Uphold high standards of phone etiquette and guest relations to foster a welcoming environment * Collaborate with housekeeping, maintenance, and other departments to ensure guest satisfaction * Assist with administrative tasks such as scheduling, reporting, and managing guest feedback *Requirements* * Previous experience in hotel management or front desk operations preferred; hospitality management background is a plus * Strong customer service skills with the ability to handle diverse guest needs professionally * Bilingual or multilingual abilities are highly desirable to serve a diverse clientele * Excellent communication skills, both verbal and written, with proficiency in phone etiquette and multi-line phone systems * Knowledge of hotel software systems and reservation platforms preferred * Ability to work flexible hours, including nights, weekends, or holidays as needed in a resort environment * Professional appearance and demeanor with a focus on guest satisfaction * Hospitality or hotel experience is advantageous but not mandatory for highly motivated candidates willing to learn This position offers an engaging work environment within a dynamic hospitality setting where your interpersonal skills will directly impact guest experiences. We value team members committed to delivering exceptional service in a fast-paced setting. Pay: $15.00 - $17.00 per hour Benefits: * Free parking Work Location: In person
Posted 5 days
Mechanical Foreman
Stellar Energy - Jacksonville, FL 32221
Mechanical Foreman Position Type: Full-time, Non-Exempt, Hourly Reports to: General Superintendent/Fabrication Manager Supervisory Responsibility: Mechanical Team Location: Jacksonville, FL ________________________________________ Company Summary Stellar Energy provides state-of-the-art solutions customers build in for optimized energy performance now; and in the preparation for the energy needs of tomorrow. In business for 25 years, we’ve delivered added energy efficiency and capacity to customers in more than 15 countries. More dispatchable power. Increased LNG production. Greater Data Center efficiency and lower costs. Hyperscale deployment at the best possible speed to first megawatt. All delivered with the lower emissions required to support our partners’ unique sustainability objectives. Stellar Energy specializes in a wide range of engineering and manufacturing solutions within the energy sector including turbine inlet air chilling, central utility plants, district cooling, combined heat & power systems, thermal energy storage, inlet air heating, data center chilling, and inlet air chilling for LNG facilities. Additionally, our expertise extends to start-up & commissioning, system health analysis, services, and training. Our in-house team of skilled engineers and dedicated tradespeople are the reason we are the global leader in customized solutions. Stellar Energy strives to add value to today’s energy infrastructure, achieving secure, affordable, and sustainable energy that will help to create a responsible energy economy. Summary Objective Coordinate all mechanical aspects of building modules with the proper fitting/assembly of all piping systems to ensure the successful final Hydro Test and Chemical Injection as needed. Then follow up with outfitting of all small bore and instrumentation such as relief drains and tubing. Assign teams that are qualified to follow through. Working with the superintendent to assure completion dates and timelines are met with a minimum of rework and man hours. Work closely with every team at all times. Essential Functions •Identify teams for crew structure •Verify training level of crew members and seek training/qualifications as needed •Work hand in hand with superintendent to achieve company goals with projects •Monitor all tasks assigned and help verify critical layout and cuts to fit as needed in order to halt re-work •Enforce company procedures on standard operating procedures, building and assembly procedures, Hydro and chemical injection and most of all “safety procedures” •Seek to improve all operations to reduce man hours and improve safety •Serve as lead on all projects to direct teams •Work with the Engineering Department •Make sure that all equipment used for projects is in proper working order, safe and available when needed and control the maintenance of this equipment •Meet the company needs as well as the customer needs •Ensure proper stock of Kanban is sufficient on all shadow boards and control the proper use thereof •Participate on daily turnover from 1st to 2nd shifts with detailed information both verbal and written •Monitor all materials use for individual projects to be sure it is correct •Use disciplinary actions as needed to improve or to correct things/individuals as required •Monitor and maintain entire Fab Shop with all activities such as garbage, laydown areas, building maintenance and safety using hourly walk throughs. •Checking to be sure all tools and equipment have proper certifications and Calibrations and working with QAQC and superintendent. •For all projects “loose ship” needs to be a primary issue and you will need to work with shipping and receiving department and superintendent on this vital project to assure accuracy in a timely manner. •Verify all tags, logbooks, shipping drains, flow arrows FME and instrumentation are complete. •Prepares for ISO 9001 and other audits. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Competencies •Team Builder / Leadership Attributes •Reliable Attendance •Strong Decision-Making Ability •Excellent Communication Proficiency - Written and Verbal •Ethical Conduct •Problem Solving •Exceptional Organizational Skills •Attention to Detail - Thoroughness •Time Management Work Environment This position operates out of a fabrication facility. While performing the duties of this job, the employee is sometimes exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Travel Travel is primarily not required with exception of local travel during the business day. Required Education and Experience High school diploma or GED 15+ Years’ experience in ‘Shipyard Mechanical’ trade with 5+ Years’ as qualifying Forman Position title 3+ Years’ experience in Welding SMAW, FCAW, GMAW and GTAW, or a combination thereof Preferred Education and Experience •Bachelor’s degree •2+ years vocational technical training • Intermediate proficiency in Microsoft Excel, Word, Power Point, Outlook Work Authorization Must be authorized to work in USA. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ________________________________________ Stellar Energy Americas Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stellar Energy Americas Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.