Job Results
Financial Services
Posted 4 weeks
SVP, Deputy General Counsel Data, Product, Data & AI Strategy, Technology
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description About FIS FIS is a global leader in financial services technology, providing software, services, and data-driven solutions that power banks, capital markets firms, and businesses of all sizes around the world. The company's platforms span core banking, payments, capital markets, and banking-as-a-service, processing trillions of dollars in transactions annually and supporting thousands of financial institutions and businesses across more than 100 countries. Headquartered in Jacksonville, Florida, FIS is publicly traded and is regularly recognized as one of the largest fintech companies globally, combining deep financial services domain expertise with modern technology to help clients run mission-critical operations, manage risk, and grow in an increasingly complex regulatory environment. The Opportunity: A Strategic Leadership Role at the Intersection of Law, Data & AI FIS is seeking a Senior Vice President, Deputy General Counsel, Product, Data & AI Strategy, Technology to support the company's product, data and artificial intelligence and technology initiatives during a period in which AI and data-enabled capabilities are becoming increasingly central to FIS's product strategy, client solutions, and enterprise operating model. This is a highly visible role reporting to the Chief Legal Officer, with regular partnership across product, technology, data, compliance, risk, commercial, and executive leadership. The successful candidate will be a hands-on, commercially practical legal leader capable of providing senior counsel across product development, data and AI strategy, technology, intellectual property, and emerging regulatory requirements while helping FIS scale responsible innovation across a complex, global fintech environment. Reporting directly to the Chief Legal Officer, this executive will partner regularly with FIS’s product, technology, data, compliance, risk, and commercial leadership teams and will serve as a trusted advisor to the C-suite on matters of data strategy, AI governance, and emerging technology risk. The successful candidate will bring deep product counsel experience, a sophisticated understanding of data and AI technologies, and the judgment and presence to operate as a senior member of the Office of the Chief Legal Officer. This is a business-embedded counsel position for a legal leader who thrives at the intersection of innovation, risk, and commercial pragmatism. What You Will Do Data & AI Product Counsel Leadership. Serve as FIS’s senior product counsel for data and AI, providing strategic legal guidance across the full product development lifecycle, from ideation, design, and build through launch, iteration, and post-deployment monitoring. Act as the legal voice in product roadmap discussions and ensure that data and AI considerations are embedded in product strategy from the outset. AI & Machine Learning Advisory. Advise product, engineering, and data science teams on the legal risks, requirements, and governance frameworks associated with developing, licensing, training, and deploying AI and machine-learning capabilities within FIS products. Provide counsel on model development, data inputs, algorithmic decision-making, explainability, and responsible AI principles. Regulatory Intelligence & Policy Leadership. Track, interpret, and advise on the rapidly evolving regulatory landscape for AI and data use in financial services, including U.S. federal and state AI regulation, international frameworks (e.g., EU AI Act), and sector-specific guidance from banking, payments, and capital markets regulators. Serve as FIS’s internal thought leader on legal and policy developments affecting AI and data-driven products. AI Governance & Enterprise Risk Partnership. Partner with legal, compliance, enterprise risk, technology, and information security leadership to develop, implement, and mature FIS’s AI governance framework. Ensure alignment between legal, compliance, and risk perspectives on AI risk management, model governance, and responsible innovation. Commercial & Transactional Counsel. Structure, review, and negotiate complex data- and AI-related commercial agreements—including technology vendor contracts, data licensing arrangements, AI platform agreements, strategic partnerships, and client-facing terms governing AI-enabled products and services. Executive Advisory & Strategic Influence. Serve as a senior legal advisor to executive leadership on data, AI, and technology strategy. Represent the Office of the Chief Legal Officer in cross-functional product, technology, and governance forums. Translate complex legal and regulatory issues into actionable, business-oriented guidance for the C-suite and Board as needed. Team Leadership & Practice Development. Build, lead, mentor, and scale a specialized team of product counsel supporting FIS's data, AI, and technology portfolio. Establish the legal team’s reputation as a trusted, proactive partner to the business and drive continuous development of the data/AI product counsel function as a strategic capability within FIS Legal. APAC Team Oversight. Serve as the direct manager of the Head of Legal India, providing leadership, strategic direction, and oversight of FIS’s APAC-based legal operations. What We're Looking For J.D. and active bar membership in good standing, with 15+ years of relevant legal experience, including significant in-house experience advising on technology, data, AI, or product counsel matters. Deep, demonstrated experience serving as product counsel for AI, machine learning, data-intensive, or technology-enabled products, ideally within financial services, fintech, payments, banking, capital markets, or a leading technology company operating at scale. Strong command of the legal and regulatory frameworks governing data use, AI, and emerging technology, including data privacy (e.g., CCPA, GDPR), intellectual property, commercial contracting, and AI-specific regulation applicable to financial services. Experience advising senior executives and cross-functional product, engineering, data, compliance, risk, and technology leadership in a fast-paced, matrixed environment. Excellent judgment and the ability to balance legal risk management with commercial pragmatism and the pace of product innovation. A track record of building trusted relationships with business and technology stakeholders while maintaining legal independence and sound governance discipline. Prior people-leadership experience, with the gravitas to operate as a senior member of the Office of the Chief Legal Officer. Willingness to be based in or relocate to Jacksonville, Florida. What Sets a Strong Candidate Apart FIS is seeking a legal leader who combines elite product counsel skills with deep fluency in data, AI, and emerging technology. The ideal candidate will have operated as a strategic partner to product and engineering teams, shaped the legal architecture for AI-enabled or data-intensive products, and translated complex technical, legal, and regulatory issues into clear, actionable guidance for senior business leaders. This person brings intellectual curiosity about technology, a commercial mindset, and the leadership presence to influence at the highest levels of a large, complex, global organization. Candidates who have built, led, or matured a dedicated data, AI, or technology product counsel function, particularly in a regulated financial services, fintech, payments, or global technology environment—are especially encouraged to apply. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
SVP, Chief Compliance Officer
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Law Job Description About FIS FIS is a global leader in financial services technology, providing software, services, and data-driven solutions that power banks, capital markets firms, and businesses of all sizes around the world. The company's platforms span core banking, payments, capital markets, and banking-as-a-service, processing trillions of dollars in transactions annually and supporting thousands of financial institutions and businesses across more than 100 countries. Headquartered in Jacksonville, Florida, FIS is publicly traded and is regularly recognized as one of the largest fintech companies globally, combining deep financial services domain expertise with modern technology to help clients run mission-critical operations, manage risk, and grow in an increasingly complex regulatory environment. The Opportunity FIS is seeking an experienced Chief Compliance Officer (CCO) to lead the company's enterprise compliance function during a pivotal period as FIS scales its platform strategy, embeds artificial intelligence (AI) across its solutions and operations, integrates strategic acquisitions, and navigates a rapidly evolving global regulatory landscape spanning banking, payments, capital markets, and emerging financial technologies. . of continued growth, regulatory evolution, and business transformation. This is a highly visible role reporting to the Chief Legal Officer, with regular exposure to the CEO and other members of the Senior Leadership Team and the Board's Risk and Audit Committees. The successful candidate will be a hands-on, credible leader capable of setting compliance strategy at the enterprise level while remaining close enough to the business to drive practical, risk-based outcomes across FIS's banking, payments, and capital markets segments. This role is based at FIS's headquarters in Jacksonville, Florida. What You Will Do Serve as FIS's enterprise Chief Compliance Officer, setting and implementing the vision, strategy, and operating model for compliance across all business products lines and services, including in Banking bankingSolutions, Paymentspayments, and Capital capital Marketmarkets, and other emerging financial technologies, as well as bringing enterprise oversight to a number of independently regulated entities. Lead a global compliance organization responsible for regulatory compliance, consumer protection, financial crimes compliance (to include anti-money laundering, fraud, sanctions, export controls, anti-bribery and corruption, UDAAP/UDAP, and anti-trust as well as AI and data governance oversight)./AML, sanctions, consumer protection, and third-party risk, in close partnership with Legal, Risk, and business leadership. Drive a multi-year compliance transformation agenda, including — modernizing compliance technology, data, and monitoring capabilities (including incorporating AI- and machine-learning-enabled surveillance, testing, and control automation);; simplifying and rationalizing legacy policies and controls; , and building a scalable, risk-based program suited to a large, complex, multi-jurisdictional fintech. Serve as Compliance’s a primary point of contact for FIS's key regulators (including federal banking regulators, state regulators, and payments-specific regulatory bodies), managing the relationships proactively and representing FIS credibly in exams and inquiries. Advise the Management Committee and Board on emerging regulatory risk, including evolving requirements around banking-as-a-service, AI, data, real-time payments, digital assets, and third-party/vendor risk relevant to FIS's bank and fintech clients. Partner with business unitproduct and technology leaders to embed compliancetrust-by-design into new product launches and client implementations, balancing innovation with regulatory rigor, and client trust. Partner with the Public Policy and Regulatory Legal teams to position FIS as a thought leader on key emerging and innovative areas, including representing FIS in industry engagements. Build, mentor, and retain a high-performing compliance leadership team, and act as a visible culture-carrier for compliance and ethical business conduct across the enterprise. Oversee compliance input into M&A due diligence and integration activity, given for FIS's ongoing portfolio of acquisitions and divestitures. What We're Looking For 15+ years of progressive compliance, risk, or related regulatory experience within banking, payments, capital markets or financial technology, including significant time experience operating at in large, complex, multi-line institutions. Demonstrated breadth experience across both traditional banking and fintech/payments environments, including those involving digital assets and embedded AI. — candidates who have operated only within a single, narrow regulatory regime are less likely to be a fit for FIS's diversified business. A track record of leading compliance transformation, including: modernizing compliance programs, technology, and operating models, and ideally including experience within a regulatory consent order, remediation, or comparable large-scale build-out. Direct experience engaging with federal and state banking or payments regulators and/or payments regulators, with the gravitas to represent FIS credibly in regulatory settings. Experience operating at the Managing Director / SVP-and-above level (or equivalent) at a bank, payments company, or fintech, with a reporting line into senior legal, risk, or executive leadership, with Board engagement. A demonstrated ability to balance rigorous risk management with commercial pragmatism. — comfortable Comfortable partnering collaboratively with technology and product teams building next-generation, AI-enabled financial infrastructure. Exposure to emerging areas such as AI, digital assets, or real-time payments, or banking-as-a-service is a strong plus, reflecting FIS's evolving product footprint. J.D. or equivalent advanced degree preferred but not required; relevant certifications (e.g., CRCM, CAMS, CCEP) are a plus. Willingness to be based in or relocate to Jacksonville, Florida. What Sets a Strong Candidate Apart FIS is particularly interested in candidates with a diverse background who bring differentiated innovative thinking to the role. — For example, backgrounds that combine traditional bank regulatory rigor with a practical mindset for emerging areas in more contemporary payments, fintech, AI or digital-asset to enable development and deployment safely at scale and pace; candidates exposure; who have built or evolved experience building or professionalizing a compliance function rather than only maintaining an established one, including modernizing legacy compliance infrastructure to meet the demands of emerging technologies in a regulated setting. Candidates who have operated as a right hand to a Chief Legal Officer, Chief Risk Officer, or CEO through a significant regulatory or transformation moment are especially encouraged to apply. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Analyst, Lead Supplier Management
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the role: The successful candidate is a relationship-driven leader who excels at influencing outcomes across complex organizational and supplier landscapes. This role is the business-facing leader responsible for supplier performance, governance, value delivery, and stakeholder alignment. They are highly skilled at building credibility with senior leaders, managing difficult conversations, navigating competing priorities, and fostering accountability through data-driven reporting, scorecards, and executive communications. Success in this role requires strong communication and influencing capabilities, an ability to manage complex internal and external relationships, and a proven track record of driving supplier performance, commercial outcomes, and value realization through collaboration and governance. The ideal candidate combines strategic thinking, business acumen, and stakeholder management expertise to ensure suppliers deliver against operational, service, risk, and business objectives while strengthening long-term partnerships. What you will be doing: Influence & Stakeholder Management: Build trusted partnerships across internal and external stakeholders to align priorities, manage competing interests, and drive successful business outcomes. Influence decisions and drive accountability through strong communication, credibility, and data-driven recommendations rather than direct authority or contract ownership. Effectively navigate complex stakeholder relationships, resolve escalations, and lead difficult conversations while maintaining productive and collaborative partnerships. Communicate supplier performance, risks, opportunities, and strategic recommendations to executive stakeholders in a clear and actionable manner. Supplier Performance & Accountability Establish and lead performance management practices that hold suppliers accountable for service delivery, operational performance, contractual commitments, and continuous improvement objectives. Drive resolution of supplier issues and performance gaps through governance forums, service reviews, and cross-functional collaboration. Governance, Reporting & Communications Deliver meaningful scorecards, reporting, and governance communications that provide visibility into supplier performance, risks, trends, and business impact. Leverage data and analytics to support decision-making, identify improvement opportunities, and enable informed executive discussions. Business Value & Strategic Alignment Align supplier capabilities, services, and performance objectives with business strategy, operational priorities, and long-term organizational goals. Identify opportunities to optimize supplier relationships, improve operational effectiveness, mitigate risk, and maximize value realization. What you bring: Demonstrated ability to build trusted relationships, influence difficult stakeholders, and drive accountability across multiple levels of the organization through effective communication, collaboration, and data-driven insights. Strong Project Management skills with proven experience in successfully managing and executing multiple initiatives Experience with contract management, SLA frameworks, and performance analytics Knowledge of third-party risk management processes and regulatory frameworks (e.g., DORA, outsourcing regulations, data protection) Bachelor’s degree required, graduate degree preferred; business, economics, finance, supply chain, or related studies preferred Bonus if you have: Proven experience managing supplier or partner relationships in a business function (e.g., Technology, Operations, Marketing, Product, Finance) Strong understanding of Technology Development domain and operations. Strong understanding of operational service delivery management principles (e.g., monitoring SLAs, issue identification and remediation) Ability to interpret commercial terms, scopes of work, KPIs and financial models What we offer you: The chance to work on some of the most challenging, relevant issues in financial services & technology. Time to support charities and give back in your community. A fantastic range of benefits designed to help support your lifestyle and wellbeing. Great workspaces with dedicated and motivated colleagues. A broad range of professional education and personal development opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
General Accountant I (Reconciliation)
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. General Accountant I (Reconciliation) ACCOUNTABILITY STATEMENT The General Accountant I performs entry‑level accounting functions to support accurate financial reporting, compliance with generally accepted accounting principles (GAAP), and adherence to internal control requirements. Responsibilities may include accounts payable processing, fixed asset accounting support, and general ledger account reconciliations, based on departmental needs and individual assignment. Under general supervision, the incumbent completes routine accounting tasks, prepares and maintains supporting documentation, assists with research and issue resolution, and supports month‑end close and audit activities. All General Accountant I positions are expected to participate in cross‑training and provide coverage support across accounting functions to ensure operational continuity. Essential Responsibilities Accounts Payable Support Enter and process vendor invoices in accordance with established policies and approval requirements. Verify accuracy of invoice coding to appropriate general ledger accounts and cost centers. Assist with resolution of routine invoice discrepancies, vendor inquiries, and payment issues under supervision. Support payment processing activities in compliance with internal controls and timelines. Fixed Asset Accounting Support Assist with fixed asset recordkeeping, including asset additions, disposals, transfers, and depreciation support. Participate in asset tagging, inspections, or physical inventories as required. Maintain supporting documentation related to fixed asset activity and ensure records align with established policies. Identify basic discrepancies related to asset records and escalate issues as appropriate. General Ledger Reconciliation Account Support Assist with preparation and posting of routine journal entries under supervision. Prepare routine balance sheet and operating account reconciliations (e.g., cash, clearing/suspense, prepaid/accruals, payables, fixed assets). Support month‑end close activities by completing assigned tasks timely and accurately. Provide documentation and support for internal and external audit requests. Comply with accounting policies, procedures, internal controls, and record retention requirements. Cross-Training and Coverage Responsibilities Participate in cross‑training across Accounts Payable, Fixed Assets, and General Ledger reconciliation functions. Provide coverage support outside of primary assignment during peak workloads, staff absences, or business needs. Maintain working knowledge of departmental accounting processes to support operational continuity and team effectiveness. Perform other duties as assigned to support departmental and organizational objectives. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus your full attention by carefully listening to and observing your member. Connect: Consistently be friendly and approachable. Demonstrate you care. Understand: Listen empathetically and ask questions. (70%/30%) Counsel: Recommend solutions based on your members’ needs and objectives. Advance: Ensure that member's expectations were exceeded; verify necessary follow-up. Knowledge and Skills Basic understanding of accounting principles, GAAP, and internal controls. Ability to follow established procedures and produce accurate, well‑documented work. Strong attention to detail with a high level of accuracy. Ability to manage multiple tasks and meet deadlines in a structured, fast‑paced environment. Effective written and verbal communication skills. Ability to work collaboratively in a team environment and accept feedback. Working knowledge of Microsoft Excel, Word, and basic reporting tools. Education Associate’s degree in Accounting, Finance, Business, or related field required. Bachelor’s degree in Accounting or Finance preferred. Equivalent combination of education and relevant work experience will be considered. Equivalent Experience One to three years of accounting or financial operations experience preferred. Relevant experience may include accounts payable processing, fixed asset support, account reconciliations, or related accounting functions. Entry‑level candidates with strong academic credentials, internships, or related financial operations experience will be considered. Disclaimers and Work Environment Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 4 weeks
Commercial Credit Manager
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Commercial Credit Manager ACCOUNTABILITY STATEMENT The AVP, Commercial Credit is responsible for the management and execution of all business and commercial underwriting and credit analysis functions within the Commercial Credit Department. The incumbent will proactively manage the underwriting and credit analysis workflow and productivity for all small business and commercial loan requests including new loans, renewals, modifications, annual reviews, work-out and troubled debt restructures (TDR). Business and commercial loans being underwritten and analyzed by the AVP, Commercial Credit's team will include commercial real estate (CRE), commercial and industrial (C&I), business equipment, business vehicles, business credit cards, business unsecured lines of credit (BLOC) and other specialized business and commercial credit products. This position acts as the manager of all business credit functions within the Commercial Credit Department and must be able to independently manage all aspects of business credit and analysis, assess business loan risks associated with proposed and funded business credit facilities and manage the business loan portfolio credit quality. This individual is also responsible for evaluating credit requests to ensure that the quality of the business loan portfolio is consistent with the goals of VyStar Credit Union and in compliance with policies, procedures and any applicable regulations. The AVP, Commercial Credit also reviews loan structures, credit memorandums, and other related financial analysis to ensure that acceptable credit standards are maintained and that all loans conform to established policies and procedures. ESSENTIAL JOB FUNCTIONS Provide direct oversight and management, and coaching and development to the business lending credit and underwriting team. Utilize delegated lending authority to approve credit transactions consistent with Vystar Credit Union’s policies, credit culture, and risk appetite. Responsible for the day to day planning, organizing, and operational efficiency of the commercial credit team. Develops, implements and maintains business loan operation policies, procedures, strategies and performance metrics. Evaluate and analyze business loan and commercial requests and make informed, accurate and complete credit recommendations to management. Prepare summary write-up supporting assessment of key factors such as risk grade, repayment performance and ability, underwriting and documentation adequacy, accrual and TDR status. Monitor and evaluate, on an ongoing basis, new and existing business loans for potential risks and exposure. Responsible for managing a team of multiple teammates including but not limited to hiring, training, coaching, performance evaluations and teammate development. Manage and prioritize the business credit underwriting and analysis workflow and any applicable resources. Prepare, review and present Business Services Loan Committee agenda and loan presentations, monitor committee results and communicate decisions to all applicable parties involved. Actively participate in Business Loan Committee sessions, providing feedback and recommendations to Loan Committee members for loans being presented and reasoning behind recommended approvals and/or declines. Provide analysis and recommendations to Allowance for Loan and Lease Losses (ALLL) Committee on general and specific reserves for business loans with identified weaknesses including collateral evaluation scenarios (best case/worst case) and cash flow interpretations with any recommendations. Coordinate with Portfolio Management to prepare and monitor the Business Services Watchlist and Business Services Policy Exception Report. Oversee annual loan review process. Implement credit policies, procedures, and practices while making significant strategic and tactical contributions to the formulation, development, implementation, and administration of Credit Union strategies, business goals, and objectives. Coach and develop credit team in making sound, informed decisions and enhancing their decision-making and credit assessment skills, accuracy, timeliness and effectiveness. Identifying and remedy credit process weaknesses, gaps in credit policy and credit risk rating models, and aggregation and tracking of issues to resolution. Responsible for supervision, quality control, development and mentoring of credit team. Must be able to independently manage all aspects of the Commercial Credit Team. Responsible for establishing service levels and controls to manage inherent risk to credit union policies and procedures, and state and federal regulations. Responsible for identifying improvements that will result in lower risk, higher efficiencies and allow for scalability. Responsible for continuous improvement of all aspects related to business credit underwriting and analysis. Monitor and evaluate, on an ongoing basis, new and existing business loans for potential risks and exposure. Responsible for the completion of self-monitoring program (SMP) and enterprise risk management (ERM) tasks and processes applicable to business credit functions. Provide quality service to all internal and external stakeholders including members, prospective members, and vendors. Create, maintain and update various reports, ledgers, dashboards related to business credit underwriting and analysis. Oversee the business credit area’s preparation for and participation in state and federal examinations and audits. Maintain an ongoing knowledge of current regulatory, policy and procedure changes related to business/commercial lending. Provide support to members of the department and other internal partners to assist in policy/procedure interpretation, membership interpretation, required documentation, and any other related needs. Provide quality service to all internal and external stakeholders including members, prospective members, vendors and VyStar teammates. Maintain and expand systems, processes, procedures and software products to enhance and promote efficiency. Implement credit policies, procedures, and practices while making significant strategic and tactical contributions to the formulation, development, implementation, and administration of VyStar’s strategies, business goals, and objectives. Ensure that Business Credit Procedures and Desktop Procedures are updated and adhered to in timely manner. Ensure standards, policies and operating procedures are compliant with policies, procedures and applicable regulations and risk tolerances. Implement successful measurement tools, processes and quality control methodologies. Accountable for resolving audit findings related to business credit, identifying root cause and applying corrective measures. Manage workflow to ensure the accurate, complete and compliant processing of business secured, unsecured and real estate loan requests, modifications and reviews. Ensure that all teammates are properly cross-trained and able to provide back-up support when needed. Actively participate, and lead when appropriate, in key re-engineering projects to enhance Business Services lending processes and procedures. Develop and produce weekly, monthly and ad hoc reports for the Business Services Department, Loan Committee, the Senior Team and the Board of Directors, as applicable. Complete ad hoc projects designated by the Chief Lending Officer or SVP Commercial Credit. Cultivate a positive working relationship with the entire department to identify, develop, and recommend revisions of internal standards, policies, operating procedures, and new processes to improve efficiencies. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus – Focus your full attention by carefully listening to and observing your clients or member. Connect – Consistently be friendly and approachable. Demonstrate you care. Understand – Listen empathetically and ask questions (70% to 30%). Counsel – Recommend solutions based on your client’s or member’s needs and objectives. Advance – Ensure that member’s or client’s expectations were exceeded. Verify necessary follow-up actions were completed. Meet and exceed VyStar Credit Union member service goals and objectives. Meet and exceed VyStar Credit Union performance goals and objectives. Perform additional duties, and actively participate on committees and special projects as assigned. KNOWLEDGE, SKILLS & ABILITIES Minimum of six (6) years of experience in a business/commercial credit underwriting and analysis environment within a financial institution with relevant banking, portfolio management or credit experience. Strong preference for a minimum three (3) years of credit approval experience. Minimum of three (3) years of experience supervising others operating in a credit underwriting and analysis environment. Demonstrated ability to successfully structure and analyze complex business and commercial credit requests that minimize risk while providing member value. Knowledge of State and NCUA regulations. Effective analytical, managerial, organizational, presentation, problem-solving and member/customer service skills. Must be a highly motivated, detail oriented, able to multi-task and work in a fast-paced environment while applying critical thinking skills. Independent judgment and technical capabilities required to plan, prioritize and organize diversified workload. Strong verbal and written communication and negotiation skills. Proven time management, prioritization, critical thinking, problem solving, effective communication, and organization skills. Strong proficiency with Microsoft products including Word, Excel, PowerPoint and Outlook. EDUCATION Required: BA/BS degree or equivalent work experience. Required Training: Formal credit analysis training. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. Extensive periods of sitting and computing. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 4 weeks
Financial Solutions Advisor – Participant Services (Series 7 required)
Bank of America - Jacksonville, FL 32256
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Merrill Participant Services Financial Solutions Advisors (FSA) engage participants in goals-based conversations to provide education and guidance when they need us most – whether they are transitioning from another job, just starting out in the workforce, building a family or transitioning to retirement. Through a contact center environment, FSAs leverage the Bank of America and Merrill offering model and collaborate with business partners to provide service/education to active and separated Merrill 401k and Equity Plan Participants. They set clear expectations to create a smooth transition and continuation of the Bank of America/Merrill relationship. If you are interested in growing a long term career in finance, passionate about delivering client centric solutions, want the ability to learn more about markets, and investments, the Participant Services Financial Solutions Advisor is the ideal role for you. We’ll help you: • Further strengthen participant relationships by anticipating needs, ex ceeding service expectations and following through on commitments • Demonstrate knowledge of investments and financial markets and apply key principles appropriately to the individual participant’s investment needs • Consistently identify participant opportunities and engage key partners as needed • Ability to grasp and apply complex technical material quickly Required Qualifications • Series 7, and 66 or equivalent (if not currently held, Series 66 must be obtained within 90 days) • Passion for excellence and willingness to work to exceed client expectations • Strong computer skills with an ability to multitask in a fast paced environment Enterprise Job Description: This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions Recommends banking and investments strategies that align with client financial goals and needs Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds Mitigates and controls risk as part of daily activities Identifies and engages potential new clients through referrals or financial center clientele Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended Additional Skills Needed: Account Management Advisory Client Experience Branding Customer and Client Focus Oral Communications Active Listening Attention to Detail Client Solutions Advisory Issue Management Pipeline Management Causation Analysis Client Management Policies, Procedures, and Guidelines Risk Management Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40
Posted 4 weeks
Service Apprentice Technician – Generators (Field)
Ring Power Corporation - Saint Augustine, FL 32092
Main Duties & Responsibilities: Primary Job Role Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment. Attends and successfully completes required tasks and technician training classes in the apprenticeship program. Maintains a minimum set of tools as defined by the Apprenticeship Program to diagnose, disassemble and assemble machine components to manufacturer’s specifications. Performs basic equipment repair functions including maintenance, diagnostics, remove and replacement of parts and major components with support from a designated mentor, as needed. Works in the assigned area under the direct guidance of a qualified technician in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times. Submits Apprenticeship program documentation to mentor and supervisor as required by the program. Approaches work in a positive manner and maintains conduct that is supportive of the work team. Contributes to team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Assists with maintaining the facility by following proper contamination control guidelines, including housecleaning, and performing other general maintenance duties. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work. Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures. Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities. Company Overview: In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications: Education and Experience Formal Education High School diploma or GED Experience 6 months or less Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Not Required but Highly Desired Criteria Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs. Updating of Knowledge Job requirements frequently change requiring re-training once or more per year. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires no significant independent problem solving ability. Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters. Working Environment Stress Load Occasional exposure to these stresses (less than 20% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) F: Climbing O: Balancing O: Stooping F: Kneeling F: Crouching F: Crawling F: Reaching C: Standing F: Sitting F: Walking O: Feeling F: Fingering F: Grasping F: Repetitive Motion C: Talking C: Hearing F: Pushing - Up to 25 lbs. F: Pulling - Up to 25 lbs. F: Lifting - Up to 25 lbs. O: Pushing - 26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O: Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. O: Outside environmental conditions: No effective protection from weather. O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. O: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. F: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level F: Vibration: Exposure to oscillating movements of the extremities of whole body. F: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. F: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. F: Oils: There is air and/or skin exposure to oils and other cutting fluids. O: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Posted 4 weeks
J.P. Morgan Wealth Management – Private Client Advisor – St Augustine, FL
JPMorganChase - Saint Augustine, FL 32084
JOB DESCRIPTION At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships. Job responsibilities Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management Demonstrate a deep understanding of financial markets and sound business judgement Exhibit unwavering integrity that points toward doing right by clients at every opportunity Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments Provide a holistic view of clients' needs and financial coaching beyond investments Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want Required qualifications, capabilities, and skills At least 2 years in a Financial Advisor role or equivalent financial services experience Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners Demonstrated ability and commitment to goals-based planning and advice A valid and active Series 7 A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment Preferred qualifications, capabilities, and skills Certified Financial Planning (CFP®) certification is preferred Bachelor's degree preferred INVESTMENT AND INSURANCE PRODUCTS ARE: • NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Posted 4 weeks
Universal Banker – Travel
Ameris Bank - Keystone Heights, FL
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate. Responsible for serving as a consultant to customers by conducting customer financial profiles, identifying customer needs, cross-selling, and up-selling opportunities. Seek to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of multiple banking centers. Serve as both a Teller and Personal Banker that floats between banking centers to support customer and team needs across the retail area. Performs other projects and duties as assigned. Essential Functions, Duties, and Responsibilities: · Responsible for the financial growth of the banking center through establishing, expanding, and retaining high-value consumer and business client relationships. · Proactively communicate with current and prospective clients to educate, ensure understanding, resolve issues, develop, and maintain customer loyalty and solicit customer feedback to improve bank performance. · Apply need-based sales techniques and conduct customer financial profiles to attract, expand, and retain client relationships by identifying products and services. · Maintain a working knowledge of banking products and promotions. · Open new accounts and service existing accounts. · Accountable for achievement of defined sales and service goals. · Make recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client’s experience. · Work to understand the root causes of customer service issues. · Identify and implement resolutions for service issues involving supervisors on more complex issues. · Conduct onboarding activities for new clients. · Provide backup support to other branches and employees as needed. · Work on the teller line when needed including operating the teller drawer and performing advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions. · Perform accurate transactions, balance each day, and verify cash totals. · Scan daily proof work to the remote capture machine. · Provide assistance and training to other colleagues and serves as a mentor. · Practice ethical sales behaviors in accordance with the Bank’s Core Values of Integrity and Honesty. · Ability to work with flexible schedule, Saturdays, and to accommodate travel to different branches as needed. Required Knowledge, Skills and Competencies: · Highly motivated team-player with ability to develop and maintain collaborative relationships. · Strong written and verbal communication skills. · Intermediate PC proficiency. · Intermediate proficiency in Google Docs and Microsoft Office products. Industry and Work Experience: · 1 or more years of customer service experience required. · Cash handling or sales experience preferred. Academic: · High school diploma or GED required. · Bachelor’s degree in business or related field preferred. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. Medical, Dental and Vision Insurance Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers’ Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Posted 4 weeks
Senior Commercial Relationship Manager
Ameris Bank - Jacksonville, FL
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate. The Senior Commercial Relationship Manager is responsible for attainment of deposit and loan growth objectives. The position executes sales production efforts to identify and acquire new business within the market area. The Senior Commercial Relationship Manager makes sales calls and visits to business customers, high net worth individuals and prospects to customize solutions and meet loan, deposit and service needs. Leadership qualities to aid and grow the Commercial Relationship Team. Performs other projects and duties as assigned. Essential Functions, Duties, and Responsibilities: · Identifies business development opportunities and makes sales calls to existing clients and prospects. · Maintains the quality, profitability and growth of products through appropriate pricing and fees. · Services a portfolio of clients, cultivates customer relationships and acts as banking consultant to understand client needs, customize solutions and provide consultative expertise. · Applies need-based sales techniques to attract, expand, and retain customer relationships by identifying products and services to enhance the customer relationship with the bank. · Maintains and services a large deposit portfolio with emphasis on acquisition of low cost deposits meeting bank objectives. · Maintains and services a portfolio of $90MM and more in loans which meet margin and revenue objectives. Portfolio size is a soft guideline and may be adjusted based on market. · Thoroughly collects and analyzes customer and prospect financials and other relevant data to assess viability, determine actual cash flow and perform ongoing credit grade determinations within policy guidelines. · Identifies and structures large, complex loan and deposit opportunities that optimize credit quality and profitability. · Applies a high level of business acumen and credit risk management expertise to assess the viability of large, complex loan and deposit opportunities. · Prepares and articulates accurate, comprehensive, relevant information to the Loan Committee for loan approval. · Oversees ongoing quality control for a portfolio by executing proper documentation, compliance and collection efforts. · Maintains knowledge of banking products, programs, services and promotions. · Responsible for achievement of goals as set by Bank leadership. · Uses Customer Relationship Management systems to track sales efforts and prospects. · Ensures compliance with internal controls, operational procedures and risk management policies. · Represents the Bank in business development efforts and at networking and community functions. · Develops partnerships and collaborates with other lines of business to attain mutual goals and better serve customers. · Practices ethical sales behaviors in accordance with Ameris’ core values of Integrity and Honesty; always acts in the best interest of the customer when offering additional products and services. Required Knowledge, Skills and Competencies: · Ability to analyze markets, identify prospects, develop and execute consultative, value-added sales techniques and strategies. · Driven to meet and exceed established targets. · Ability to negotiate, drive consensus, addressing identified needs, interactive service to others, building and maintaining collaborative relationships, manage and resolve conflict externally and internally. · Ability to effectively and persuasively express self, using language and grammar in a professional manner. · Ability to plan, schedule, and organize a professional schedule to achieve strategic goals within or ahead of established time frames. · Ability to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations considering overall risk and short-term and long-term impact. · Intermediate Microsoft Office proficiency. · Knowledge of regulatory banking compliance policies and procedures. · Ability to apply thorough knowledge of cost accounting, financial analysis, and credit principles to assess credit viability and proper loan structuring. · Knowledge of internal banking policies, procedures, products and services. · Knowledge of relevant geographic market. Industry and Work Experience: · Minimum of 8 years of Commercial Banking experience or related field required. · Experience in leadership role preferred. Academic : · Bachelor’s degree or equivalent of education and related training or experience required. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. Medical, Dental and Vision Insurance Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers’ Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.