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Posted 3 weeks
Newborn Hearing Screen Technician – Per Diem
Pediatrix Medical Group - Jacksonville, FL 32216
Overview: Join us in making a difference in the early detection of hearing loss in newborns as a Newborn Hearing Screen Technician! As a newborn hearing screen technician, you will provide hearing screens in the hospital after a baby is born. You will work on-site at one or more hospital locations to screen newborns for hearing loss. At Pediatrix, you will receive on-the-job training. This includes annual certification accredited by the American Academy of Audiology. By offering this certification, we strive to ensure our employees are adept in improving early detection of hearing impairments and encouraging timely intervention. Ascension St Vincents Southside Responsibilities: On a typical day, you will conduct newborn hearing screens, usually in a new mom’s hospital room, and help educate parents about the importance of the screen using video and printed tools we provide. You will also be in charge of entering patient data and validation of hearing screens, as needed. Additional responsibilities may include helping to confirm or reschedule outpatient appointments, following up on any equipment issues and training new staff. Performing newborn hearing screens Verifying insurance information with parent/guardian Documenting hearing screen results accurately Following protocol for timely submission of billing Following protocol related to security and identification of infants Following infection control, safety awareness and other hospital, company, and program policies Recognizing potential problems and obtaining assistance, when necessary, in a timely manner Completion of company and hospital orientation or classes, including patient privacy training Completion and maintenance of employee health requirements Other duties as assigned Qualifications: Experience Industry: Entry Level Healthcare Minimum Qualification/Education Level: High school diploma or general education degree (GED). Flexibility to work on weekends and national holidays required Preferred Experience Years: Entry Level. One to three months related experience Experience working with infants preferred Experience in a hospital setting preferred Skills/Abilities: Excellent communication and interpersonal skills Computer proficiency and ability to perform accurate data entry Ability to prioritize daily tasks and assignments Ability to work both independently and as part of a team Flexibility to work on weekends and national holidays required Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds Ability to stand and walk frequently (95% of shift) Ability to push/pull up to 100 pounds frequently . Benefits and Compensation: Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that’s not only our motto at work each day; it’s also how we view our employees and their families. We know that our greatest asset is YOU. We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. About Us: Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group’s high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers. Pediatrix is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Posted 3 weeks
Newborn Hearing Screen Technician – Per Diem
Pediatrix Medical Group - Saint Augustine, FL 32086
Overview: Join us in making a difference in the early detection of hearing loss in newborns as a Newborn Hearing Screen Technician! As a newborn hearing screen technician, you will provide hearing screens in the hospital after a baby is born. You will work on-site at one or more hospital locations to screen newborns for hearing loss. At Pediatrix, you will receive on-the-job training. This includes annual certification accredited by the American Academy of Audiology. By offering this certification, we strive to ensure our employees are adept in improving early detection of hearing impairments and encouraging timely intervention. UF Health Flagler Hospital Responsibilities: On a typical day, you will conduct newborn hearing screens, usually in a new mom’s hospital room, and help educate parents about the importance of the screen using video and printed tools we provide. You will also be in charge of entering patient data and validation of hearing screens, as needed. Additional responsibilities may include helping to confirm or reschedule outpatient appointments, following up on any equipment issues and training new staff. Performing newborn hearing screens Verifying insurance information with parent/guardian Documenting hearing screen results accurately Following protocol for timely submission of billing Following protocol related to security and identification of infants Following infection control, safety awareness and other hospital, company, and program policies Recognizing potential problems and obtaining assistance, when necessary, in a timely manner Completion of company and hospital orientation or classes, including patient privacy training Completion and maintenance of employee health requirements Other duties as assigned Qualifications: Experience Industry: Entry Level Healthcare Minimum Qualification/Education Level: High school diploma or general education degree (GED). Flexibility to work on weekends and national holidays required Preferred Experience Years: Entry Level. One to three months related experience Experience working with infants preferred Experience in a hospital setting preferred Skills/Abilities: Excellent communication and interpersonal skills Computer proficiency and ability to perform accurate data entry Ability to prioritize daily tasks and assignments Ability to work both independently and as part of a team Flexibility to work on weekends and national holidays required Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds Ability to stand and walk frequently (95% of shift) Ability to push/pull up to 100 pounds frequently . Benefits and Compensation: Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that’s not only our motto at work each day; it’s also how we view our employees and their families. We know that our greatest asset is YOU. We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. About Us: Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group’s high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers. Pediatrix is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Posted 3 weeks
Transportation Coordinator
Isle health and rehabilitation - Fleming Island, FL 32003
Overview: Transportation Coordinator Isle Health And Rehab is seeking a highly organized and dependable Transportation Coordinator (CNA) to join our team. Qualifications: Qualifications: Active Certified Nursing Assistant (CNA) certification – required Valid driver’s license with a clean driving record – required Prior experience in healthcare, logistics, or scheduling preferred Strong organizational and time-management skills Excellent communication and interpersonal abilities Ability to multitask and problem-solve in a fast-paced environment Proficiency in Microsoft Office and/or scheduling software Knowledge of medical terminology and insurance processes #PARAMOUNT123 Responsibilities: Key Responsibilities: Schedule and coordinate transportation for resident medical appointments, hospital discharges, and other approved outings Communicate with nursing staff, social services, families, and transportation vendors to ensure timely coordination Maintain accurate transportation logs, schedules, and documentation Provide direct resident care as needed in accordance with CNA scope of practice Assist residents with transfers, escorts, and preparation for appointments Drive facility vehicle when needed to transport residents safely to and from appointments Ensure compliance with facility policies and healthcare regulations Monitor and adjust schedules based on changing needs or emergencies Verify insurance authorizations or transportation coverage when applicable Serve as the primary point of contact for all transportation-related inquiries Assist with tracking missed appointments and rescheduling as needed
Posted 3 weeks
Patient Relations Coordinator
Ackerman Cancer Center - Fernandina Beach, FL 32034
BE A PART OF THE ACKERMAN ADVANTAGE! Ackerman Cancer Center, the pioneering leader in cancer treatment, is seeking a dedicated and skilled Patient Relations Coordinator to join our team. With the distinction of being the only physician-owned proton center in the world, we are committed to providing innovative and patient-centric care.. At Ackerman Cancer Center, we believe in a work-life balance, ensuring your personal and professional fulfillment. Additionally, we are delighted to offer a comprehensive benefits package that includes medical, dental and vision coverage, as well as voluntary benefits, a 401k retirement plan, tuition reimbursement and generous paid time off (PTO). Position Overview The Patient Relations Coordinator is responsible for managing patient interactions, including answering multi-line phone calls, scheduling appointments, verifying insurance eligibility, and collecting co-pays. This role also assists with medical records, coordinates physician schedules, and ensures accurate documentation in the Electronic Medical Records (EMR) system. Additionally, the coordinator performs general office and receptionist duties, contributing to an efficient and welcoming healthcare environment. Essential Job Functions Provide professional telephone services, schedule appointments, and send reminders Greet and check in patients, assist with paperwork, and enter information into the EMR system Verify and update patient demographics and insurance eligibility, including obtaining prior referrals Process co-payments and track patient financial responsibilities Coordinate appointments with referring physicians and schedule follow-ups and physician-ordered tests Track and update physician schedules Obtain, scan, and attach medical records to patient charts Maintain the waiting room, ensure a welcoming environment, and prepare refreshments Make reminder calls for labs, follow-ups, and upcoming visits Generate daily clinical summaries and weekly demographic compliance reports Obtain and upload patient photos for charts Requirements: Required Bachelor’s Degree required Strong organization, time management, and attention to detail Excellent telephone etiquette and communication skills Professional, friendly, and confident interpersonal skills Knowledge of medical terminology and insurance verification processes Proficiency in Microsoft Office (Excel, Outlook, Word) and standard office equipment Preferred Medical office experience Prior experience working in a medical office Experience with multi-line phone systems and Electronic Medical Records (EMRs) Bilingual proficiency is a plus Knowledge of Insurance verification Hours: Generally, Monday - Friday 8:00am-4:30pm
Posted 3 weeks
Medical Office Specialist
Borland-Groover Clinic - Jacksonville, FL 32256
POSITION TITLE: MEDICAL OFFICE SPECIALIST Borland Groover is one of Florida’s leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion) and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team! POSITION SUMMARY The Medical Office Specialist (MOS) at Borland Groover will be the primary point of contact that a patient sees when arriving at the clinic. The MOS will be responsible for providing non-clinical administrative support to the practice, which consists of but is not limited to greeting patients, scheduling appointments, verifying insurance, reviewing patient registration, entering patient information into the practice’s designated electronic health record or practice management system, and requesting and collecting copays/outstanding balances at the time of check-in/check-out. To ensure success, the MOS must provide excellent customer service, display a pleasant demeanor, be helpful and a comforting person as well as exude a willingness to prioritize patient needs within a fast-paced gastroenterology specialty practice ESSENTIAL JOB FUNCTIONS Greet patients and all other visitors to the clinic and answer any questions they may have. Perform patient intake by verifying intake completion, verifying and scanning medical insurance cards, scanning patient ID, verifying and updating primary care, referring physician, and pharmacy. Verify patient benefits in Phreesia. Answer phone calls, direct calls to appropriate party/department, return calls, and respond to electronic health record tasks. Obtain required co-pays/deductibles from patients. Schedule appointments, tests, and other procedures with any clinic provider, regardless of location. Generate and print patient plans. Refer all patients’ financial requests to the financial counselor or the business office. Distribute all incoming faxes and mail. Scan PAQ documents Call patients to reschedule appointments due to provider schedule changes. Call no-show appointments to attempt to reschedule. Possible travel to other office locations for coverage needs. This job requires access to Personal Health Information (PHI), HIPAA training is required, and HIPAA compliance is expected. Must follow the organization’s Code of Conduct. Must participate in the Compliance Program Initiatives and reporting and Compliance Issues. Other duties assigned ADDITIONAL RESPONSIBILITIES Supports other members of the clinical team when patient bottlenecks occur, may be asked to assist in bringing patients back to triage, and assure optimal patient flow. Ensure the waiting room and workstations are clean and orderly. Count and log petty cash. Keeps current on the clinic’s various insurance plans. Ensure the message is sent to the appropriate clinical staff (EHR 4-point check) Print and copy all physician dictations. Print any pertinent information as necessary. Notify patients if their physician is expected to be late to the office or running behind in the clinic. COMPETENCIES Communication - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Problem Solving - The ability to come up with an effective solution to an issue by thinking quickly and coming up with the most reasonable solution. Customer Service Oriented - Able to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers. Time-Management - The ability to plan your duties ahead of time and leveraging technology to help you do so efficiently. Collaboration- Exhibiting interpersonal skills, working with others, building trust and communication to complete goals and projects on time to achieve the organization’s shared objectives. GENERAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Strong customer service skills with both patients and other departments within the practice. Must be able to function in a fast-paced and possibly stressful environment. Accurate Data Entry skills. Ability to operate a computer, copier, fax, and scanner. Microsoft Office, EMR, and other medical software experience preferred. Ability to work independently, in a team environment, and multi-task. Maintain a professional and upbeat attitude. Ability to accurately handle cash. Maintain Proper phone etiquette. Ability to communicate in English. EDUCATION AND EXPERIENCE High School diploma/Equivalency required. Customer service experience is required. At least one (1) year of experience in a medical office (preferred). Previous GI experience preferred. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands Sitting: Prolonged periods of sitting at a desk and working on a computer: essential Moderate lifting (15-20 lbs.): essential Walking: Must be able to access and navigate each department at the organization’s facilities: essential Pushing/Pulling: marginal Standing: essential Repetitive motion: marginal Reaching: marginal Bending: marginal Emotional Demands Fast pace: essential Multiple Stimuli: essential Intense customer interaction: essential Frequent change: essential Mental/Sensory Demands Memory: essential Reasoning: essential Hearing: essential Reading: essential Analyzing: essential Logic: essential Verbal communication: essential Written communication: essential BENEFITS (FULL-TIME EMPLOYEES) Health Insurance Dental Insurance Vision Insurance 401K Retirement Plan Life Insurance Short- and Long-term disability Profit Sharing Supplemental Insurance Education and Tuition Reimbursement funding Initial Uniform Allowance Employee Assistance Program (EAP) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays IMPORTANT NOTE The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We thank all applicants for their interest. However, only those selected for an interview will be contacted.
Posted 3 weeks
Patient Coordinator
Shore Dental Partners - Palm Coast, FL 32164
*Job Title:* Patient Coordinator *FLSA Classification:* Non-Exempt *Reports to:* Practice Manager *Summary/Objective* The Patient Coordinator plays a vital role in ensuring the efficient operation of the dental practice by serving as the primary link between patients, the dental team, and insurance providers. This position combines responsibilities of patient care coordination and insurance management, including verifying insurance benefits, processing claims, scheduling and managing appointments, and counseling patients on their financial responsibilities. The coordinator ensures accurate records, smooth office flow, and exceptional patient experiences through strong organizational, communication, and customer service skills. *Essential Functions* Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. *Key Responsibilities* *1. Patient Interaction & Appointment Coordination: *Greet and welcome patients warmly upon arrival. Schedule, confirm, and manage appointments to optimize provider productivity. Handle phone calls and patient inquiries with professionalism and empathy. Follow up on missed or canceled appointments and reschedule as needed. Ensure all necessary forms and documentation are completed and maintained. *2. Insurance Verification & Claims Management: *Verify patient eligibility and benefits for upcoming appointments. Accurately code and submit dental claims electronically or by paper. Track, follow up, and resolve outstanding, denied, or rejected claims. Monitoring claim statuses and addressing any rejected or denied claims through appeals processes. Identifying and resolving billing errors. Managing patient accounts, including posting payments. Maintain up-to-date patient insurance information in practice software. *3. Financial Counseling & Billing: *Explain insurance coverage and estimated out-of-pocket expenses. Collect co-payments, deductibles, and other balances at the time of service. Assist patients in understanding payment options. Post payments, manage accounts, and follow up on outstanding balances. *4. Administrative & Office Support: *Maintain accurate and organized patient records. Generate reports on insurance, billing, and patient activity as needed. Ensure compliance with privacy regulations (HIPAA). Assist with checking patients in and out. Collaborate with dental staff to ensure efficient office operations. *Competencies* *1. Communication Skills:* Clear, empathetic communication with patients and staff. *2. Organization Skills:* Ability to manage schedules, records, and multiple tasks efficiently. *3. Customer Service Orientation:* Commitment to a welcoming, patient-centered environment. *4. Problem-Solving:* Skilled in addressing scheduling, insurance, and billing challenges. *5. Attention to Detail:* Accuracy in records, insurance, and financial transactions. *6. Team Collaboration:* Works effectively with dental staff to ensure coordinated care. *7. Adaptability:* Flexible in responding to changing schedules and patient needs. *8. Reliability & Dependability*: Consistent attendance, thoroughness, and follow-through. *Work Environment* This role operates within the dental practice setting, primarily at the front desk and administrative areas. *Physical Demands* *1. Sitting/Standing:* Extended desk work with occasional standing to assist patients. *2. Computer Use:* Extensive use of computers, phones, and office equipment. *3. Lifting/Carrying:* Occasional lifting of files, supplies, or equipment. *4. Patient Interaction:* Frequent face-to-face contact with patients, requiring professionalism. *5. Multi-tasking:* Ability to manage phone calls, scheduling, and administrative tasks simultaneously. *6. Ergonomics:* Proper workstation setup to reduce strain during long desk hours. *Travel:* * No travel required. *Required Education & Experience* * Minimum of 2 years of customer service experience, with at least 1 year in dental/healthcare or insurance coordination preferred * Strong communication and interpersonal skills. * Passion for patient care and servant leadership. * Proficiency in dental practice management software preferred. We are an equal opportunity employer. Job Type: Full-time Pay: $21.00 - $24.00 per hour Work Location: In person
Posted 3 weeks
Pharmacy Technician Front End/Customer Support Compounding Pharmacy
North Beaches Pharmacy - Jacksonville, FL
North Beaches Pharmacy in Jacksonville Beach, FL, seeks a high-energy, patient-focused Pharmacy Technician to work in front-end operations. This specialized customer service role in our compounding pharmacy includes patient intake, prescription data entry, and delivering a premium experience for patients receiving customized medications. Key Responsibilities * Patient Intake and Communication: Greet patients, answer multi-line phones, and coordinate communications among patients, physicians, and the compounding lab. * Prescription Processing: Accurately enter new and refill prescriptions using pharmacy software. * Insurance and Billing: Process third-party insurance claims, resolve rejections, and manage payments for compounded medications. * Shipping and Logistics: Prepare and coordinate shipments for patients receiving home deliveries. * Product Knowledge: Maintain a working knowledge of over-the-counter products and specialized compounding services. Florida-Specific Qualifications * Licensure: Must be a Registered Pharmacy Technician (RPT) with an active license from the Florida Board of Pharmacy. * Training: Must have completed a Florida Board-approved training program (Note: PTCB certification alone does not satisfy Florida's initial licensure requirement). * Experience: At least one year of retail or community pharmacy experience is highly preferred. * Background: Must pass a background check and electronic fingerprinting as per Florida Department of Health standards. Florida-Specific Requirements * Licensure: An active Registered Pharmacy Technician (RPT) license from the Florida Board of Pharmacy and a high school diploma or equivalent are required. * Training: Must have completed a Florida Board-approved training program. * Experience: At least two years as a pharmacy technician, preferably in a compounding pharmacy. * Demonstrate a strong work ethic and a willingness to learn quickly. * Ability to follow instructions accurately * Strong ability to retain information * Effective communication skills with colleagues, pharmacists, and the public * Ability to work effectively in a team environment * Ability to manage multiple tasks simultaneously with accuracy Job Type: Full-time Pay: From $17.00 per hour Benefits: * 401(k) * 401(k) matching * AD&D insurance * Dental insurance * Disability insurance * Employee discount * Free parking * Health insurance * Life insurance * Opportunities for advancement * Paid sick time * Paid time off * Professional development assistance * Retirement plan * Store discount * Vision insurance License/Certification: * Pharmacy Technician License (Required) Shift availability: * Day Shift (Required) Work Location: In person
Posted 3 weeks
Dental Office Assistant – Business Assistant
Heartland Dental - Jacksonville, FL 32256
Dental Receptionist - Business Assistant Dental Care Beyond Smiles is looking for a Business Assistant to join our team. Prior experience a plus! Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Posted 3 weeks
Account Manager – State Farm Agent Team Member
State Farm - Ponte Vedra, FL 32081
Benefits: License Reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: As a second-generation State Farm Agent and proud Ponte Vedra native, I’ve been immersed in the insurance industry since 2009 and opened my own agency in 2016 after earning a BA in Business from Bethune-Cookman University. Our team brings over 50 years of combined insurance experience, and we’re committed to providing excellent service while fostering a supportive, growth-focused environment. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Jonathan Gibbs - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships to drive retention and growth. Conduct policy reviews and provide recommendations to customers. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
Posted 3 weeks
PT Front Office Representative
Southeast Orthopedic Specialists - Jacksonville, FL 32256
PT Clinic Front Office Representative (PRN) Location: Jacksonville, FL (Southside Clinic) What We Offer Here’s a sneak peek of the awesome perks our Full-Time Team Members enjoy: Competitive health & welfare benefits+ HSA Monthly stipend for extra coverage 401(k) with company match 24/7 Employee Assistance Program PTO, paid holidays, AND appreciation events …plus, so much more! About Us Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic care. We are committed to delivering accessible, five-star orthopedic services while continuing to grow with our patients and communities. Position Summary The PT Clinic Front Office Representative provides excellent customer service and supports efficient front office operations. This role assists with patient check-in, scheduling, insurance verification, and payment collection while maintaining a professional and welcoming environment. Key Responsibilities · Greet and check in patients promptly and professionally · Collect and verify patient demographic, insurance, and consent information · Schedule appointments and follow-up visits · Verify insurance eligibility, referrals, and authorizations · Collect copays, coinsurance, and outstanding balances · Answer basic billing and insurance questions and escalate complex issues as needed · Scan and update patient documents accurately · Communicate schedule delays to patients in the lobby · Maintain and balance a secure cash drawer daily · Follow front office procedures and HIPAA guidelines · Maintain a clean, organized, and confidential workspace Qualifications · High school diploma or GED preferred · Minimum of 1 year of front office or patient registration experience in a medical setting · Knowledge of insurance processes, medical terminology, and scheduling systems · Strong communication and customer service skills · Ability to handle sensitive situations with empathy and professionalism · Bilingual (English/Spanish) strongly preferred · Payment collection experience preferred Work Environment & Physical Requirements · Standard medical office environment · May require travel between clinic locations · Ability to sit, stand, bend, and use a computer throughout the day ** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **