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Technology Services

Posted 2 days

Associate Builder Business Specialist

Simpson Strong-Tie - Jacksonville, FL 32219

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures. Learn about our company culture directly from our team. YOU As a Builder Business Specialist, you will be responsible for improving and developing relationships with builders, contractors and subcontractors in the Southeast territory. You will coordinate with and contribute to the overall branch and company efforts to profitably grow our business. You are responsible to work with individuals at all levels in the builders' and contractors' organizations to improve their knowledge of Strong-Tie products and system solutions. You will also lead and participate in training sessions/workshops in the territory. These trainings/workshops require scheduling, promotion, set-up, presentation, and take-down, as well as providing observation and suggestions for improvement. You will work with National Builder Manager, Regional Sales Managers, Specifiers, Product Management, Marketing, and other field sales representatives to develop/coordinate sales strategies and programs; and communicate appropriate market trends and field intelligence to provide to Management and Operations to ensure customer satisfaction. WHAT YOU’LL BE DOING (% of Time) Work individually and with team members to identify opportunities, understand competitive market conditions and industry trends relative to the builders. Develop and maintain relationships with builders within the region. Work with individuals at all levels and disciplines within the builders' organization to accomplish the goals, identify new opportunities, and to respond to builders' requests. Maintain regular contact with both builder, field, and home office personnel. (65%) Assist local sales representatives with implementing, monitoring and enhancing the effectiveness of the Builder Program in the sales representatives' territories. (20%) Promote Simpson Strong-Tie as an industry partner and potential employer; participate in trade shows, association meetings and various committees and/or causes; provide educational opportunities in classroom settings throughout your territory to various audiences. (5%) Work with marketing and product management on the best way to introduce new products and information to builders. Work with the product management team to help in identifying new potential products and tools. (5%) Other duties and responsibilities, including but not limited to, consistent CRM management and usage, scheduling, business planning, submitting expense reports in a timely manner, regular maintenance of company-owned vehicles, and other duties as assigned. (5%) DESIRED SKILLS AND EXPERIENCE If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too: Bachelor's Degree (B.A/B.S.) from a four-year college or university preferred. 3-5 Years' industry experience and/or training. Fluent in residential construction practices and distribution channels. Must have a strong working knowledge of project workflow from architect/engineer to the contractor. Sales and account management experience with a proven track record of sales/profit growth preferred. Presentation Skills - Ability to develop and present captivating presentations and incorporate sales skills to step a prospect through a story. Customer Focus – Ability to build and sustain productive customer relationships. Relationship Building – Ability to maintain an open, approachable manner, and treat others respectfully. Accountability & Dependability - Ability to fulfill all commitments made to peers, co-workers, and supervisor. Adaptability & Flexibility - Ability to respond positively to change, embracing and using new practices or values to accomplish goals and solve problems. Proactivity – Ability to identify what needs to be done and take action, when situation requires it. Writing – Ability to write in a clear, concise, organized, and convincing manner for the intended audience. Organization & Prioritization - Ability to manage multiple projects and priorities simultaneously as well as quickly reallocate resources in order to respond to changing customer and team member needs. Influence – Ability to address issues in an open, constructive, professional manner. Analysis/Reasoning – Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer/Software/Technology - Proficient knowledge of Microsoft Office (including Outlook, Excel, Word and Power Point), Salesforce CRM, SAP ERP, and other industry standard software packages. Ability to learn new systems in a timely manner. Technical - Practical working knowledge of residential housing industry. Familiarity with Simpson products is a plus. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk, and hear. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs. WORK ENVIRONMENT This job operates in both a professional office environment, customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers, phones, printers/scanners, etc. The employee occasionally works around moving mechanical parts. Noise level may be loud at times. TRAVEL REQUIRED This job requires approximately 50% domestic travel. WORK STATUS & LOCATION This full-time, exempt remote position. RELOCATION Relocation may be considered for this position. PAY $66,600 - $86,600 / year REWARDS AT SIMPSON STRONG-TIE We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs. Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits. Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/. In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs. Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws. #NowHiring #GetHired #Hiring #HiringNow Company: Simpson Strong-Tie Company Inc.

Posted 2 days

IT Reporting Analyst

Yusen Logistics - Jacksonville, FL 32216

Overview: Position Summary A Reporting Analyst is part of a team responsible for the architecture, development and maintenance of Yusen’s Enterprise Reporting System and associated deliverables that provide business intelligence to decision-makers at all levels and functions by delivering accurate, timely and actionable information. The position is required to maintain the highest levels of confidentiality and must adhere to achievement-based performance metrics established by management. Responsibilities: Essential Duties and Responsibilities Provide ongoing maintenance, new development, assistance and support in all aspects of the reporting infrastructure, specifically (but not limited to) the queries, workflow, templates and forms. Monitor the stability and performance of the reporting environment and make improvement recommendatins as needed. Timely and accurately meet project milestones and deliverables in the creation of data stores, data migration strategies, and multi-source data reports and views. Work with business, project teams, and departments to investigate and resolve information issues and data discrepancies. Design, develop and maintain templates and routines (workflows) to process information in support of the company's needs. Work with departmental, facility and branch managers as necessary to determine special needs of each group and adapt templates and workflows to meet the operational demands of the business and the visibility needs of the business and their customers and suppliers. Develop an in-depth understanding of and serve as SME about our data sources, tables and data relationships. Design, create, and implement new reports and modify, maintain and support existing reports. Schedule and/or deliver reports based on the specified frequency. Participate in evaluating future reporting tools and environments. Qualifications: Bachelor’s degree, (or equivalent experience required) preferably in Computer Science, Information Systems, or a related field 3+ years of work experience in business intelligence, data analysis and reporting or similar functionl Content and Process Management certification a plus, not required Knowledge of Business Processes in the Supply Chain and Logistics industry strongly preferred Understanding of SQL and relational database technology, Data Warehouse technologies, and current reporting technologies Experience with Enterprise Content Management, Business Process Management or Document Management systems preferred Experience in the gathering of requirements and in the testing of deliverables to ensure to those requirements are met High proficiency in standard office applications Essential Job Functions Maintain regular and punctual attendance. Work overtime as required/ assigned. Travel overnight as required. Up to 25 % Work cooperatively with others. Interact with employees and customers in an appropriate manner. Use a computer for tasks such as communicating via email and preparing reports and work schedule using [ ] Review and analyze data and information concerning [ ] Plan, prioritize and monitor [ ] Complete [or oversee the completion of ] assigned tasks/projects in a timely manner. Comply with all Company policies and procedures The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required. Benefits Yusen offers a generous Employee Benefits Package including: Medical, Dental, and Vision beginning the 1st of the month following start date 401k with a company match Standard 10 days PTO Eligible for bonus plan 7 Paid Holidays Eligble for OT pay if applicable Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources. About Yusen Logistics (Americas) Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice. www.yusen-logistics.com/ Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws. Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

Posted 2 days

Data Analytics Analyst II

IQVIA - Jacksonville, FL

Jacksonville, United States of America | Full time | Home-based | R1552303 Data Analytics Analyst II The Analytics team within IQVIA’s Patient Access & Support Services (PASS) group is an exciting and dynamic healthcare practice where you can start or continue your career in the life sciences industry. IQVIA possesses the largest and most comprehensive set of healthcare data assets in the world. Additionally, the PASS team generates client data through savings program transactions captured by our proprietary claims engine. From our position atop this wealth of information, we seek to deliver unparalleled insights and analysis to our clients. We are seeking the best, brightest, and most analytically motivated individuals to join our team. The Role of a PASS Data Analyst: Analysts begin under the guidance of more senior team members, but are quickly provided with opportunities to contribute to all aspects of client engagements. Team members will begin to assume an active ownership in running projects and mentoring more junior colleagues. The analytic rigor and creativity of our analysts’ work is critical to the success of our engagement teams and our practice as a whole. As PASS Analyst you’ll be responsible for: Leveraging skills in Excel and SQL to yield trends, conclusions, and actionable recommendations for clients Contributing to internal brainstorming sessions and collaborating with account management team members throughout client engagements Evaluating secondary data on markets, physicians, patients, and pharmacies Developing and working with reporting tools such as PowerBI to derive insights and forecasting Coordinating both directly with clients as well as through the PSS account team to manage the analytics needs of the clients for both scheduled and ad hoc requests Creating reports, presentations and other client deliverables Presenting to client audiences via teleconference, videoconference, or in face-to-face meetings Building professional relationships with internal and external members of the client team Proactively developing knowledge of the healthcare industry and client engagement methodologies An ideal candidate will have: A strong analytical record, excellent problem-solving abilities, and strong quantitative skills Exceptional communication skills and be a proven team contributor An interest in and desire to learn about the constantly evolving healthcare industry Good project management, time management and organizational skills Excellent conversational and business English (written and oral) Minimum of at least 3 years' experience in PowerPoint and Excel; PowerBI and/or SQL are a plus A willingness or ability to travel as needed (<10% on average) This is a remote / WFH role open to candidates currently residing the United States. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $56,100.00 - $140,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Where you'll work Home-based You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role. Culture Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

Posted 2 days

Medical Record Analyst & Educator

Healogics - Jacksonville, FL 32256

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Medical Records Analyst & Educator is a member of HWCS’ Healogics Documentation Team who works closely with outside vendors and / or customers as well as internal HWCS staff and employees of other Healogics entities. The duties and responsibilities of the Medical Records Analyst & Educator include analysis of medical records to support daily claims analysis and “scrubbing” of claims against relevant payor criteria for coverage. This includes Local Coverage Determinations (LCDs) and National Coverage Determinations (NCDs) associated with Medicare and its Medicare Administrative Contractors (MACs) as well as coverage guidance provided by other governmental payors and private payor entities. The Medical Records Analyst & Educator is responsible for collection, validation, and analysis of patient information applicable to specific DME or other supply orders and referencing internal and external guidance material which identifies documentation necessary from the medical record for “scrubbing” of the claim associated with the order. The Medical Records Analyst & Educator is also responsible for reconciliation of “missing documentation” reports for claims under review and education of clinical staff and patient navigators with respect to why said information necessary for the review of a particular claim. From time to time, the Medical Records Analyst & Educator also will be required to compile data and otherwise assist in reporting and auditing related to activities of the Healogics Documentation Team. Due to the requirement to routinely access medical records, this position requires a familiarity and compliance with the Health Insurance Portability and Accountability Act (“HIPAA”) as well as similar state laws. This position requires a general familiarity with electronic medical record (“EMR”) systems. Healogics has its own EMR system – i-heal. Training specific as to the use of this system will be provided. This position requires familiarity a variety of coverage determination publications from governmental and private payors and maintaining familiarity as updated materials on such coverage determinations are published. In instances where guidance material is unclear or conflicting, the Medical Records Analyst & Educator must be able to interpret available material and provide a written opinion as to coverage based on facts related to a specific situation. A basic understanding of medical terminology and working familiarity with Medicare LCDs and NCDs is required. Training as to updated coverage determination materials and new payors with which the Medical Records Analyst & Educator are expected to be familiar will be provided. The Medical Records Analyst & Educator will understand and fully support the mission, vision, and value statements of HWCS and the Healogics family of companies. The Medical Records Analyst & Educator contributes directly to the Healogics Key Result of “Grow the Business” by assisting in the process of efficient claims management and indirectly to the Healogics Key Result of “Exceptional Patient Experience” by ensuring that patient claims are handled promptly and accurately. All HWCS employees must perform their job responsibilities according to all company policies, as well as hospital policies, policies of accrediting organizations, federal and state regulations, and guidelines of the Centers for Medicare and Medicaid Services (CMS), as applicable. Essential Functions/Responsibilities: Review order packets for DME or supplies as compiled by the Medical Records Processor. Confirm relevant payor for the order. Confirm documentation provided is complete based on the requirements of the payor and DME / supply ordered. Return incomplete order packets to the Medical Records Processor and identify what documentation is missing. As necessary, work with Medical Records Processor to contact and educate accounts regarding missing documentation. The Medical Records Analyst & Educator may be required to educate center-based staff when data required by a payor to process a DME / supply order is missing from documentation, i.e., progress notes or wound assessments missing data such as duration of need, quantity used per day, total quantity used, etc. The Medical Records Processor should engage in continued contact to ensure supplemental data or documentation is received once education has been provided. Engage in formal and informal education to wound care center-based staff, including patient navigators, case manager, clinical nurse managers, and providers as to documentation and data necessary for review of DME / supply orders based on the coverage requirements of specific payors. Analyze order packets based on the identified payor and their associated coverage determination guidance. Classify order packets as (i) clearly meets payor guidance as to medical necessity, (ii) based on reviewer’s opinion, meets payor guidance as to medical necessity (with written opinion), (iii) clearly does not meet payor guidance as to medical necessity, or (iv) based on reviewer’s opinion, does not meet payor guidance as to medical necessity. For determinations in categories (ii) and (iv), meet with DME Documentation & Education Manager and / or other individuals within Healogics who have expertise as to payor coverage determinations and confer as to final position as to medical necessity based on the specific payor and DME / supply ordered. Ensure proper documentation of consensus opinion. Upload and maintain collected analysis and determination documents in HWCS’ Documentation Repository System. Provide routine follow-up to wound care center-based staff to advise of metrics related to initial completeness of documentation for order packets received as well as validation rate for medical necessity requirements. Assist with departmental audits as well as vendor or customer audits. Follow all confidentiality and security requirements as to medical records. Follow all documentation and tracking requirements related to records requests to allow for data analysis of program efficacy and efficiency. Complete administrative duties including answering phones, taking messages, responding to emails, communicating information back to vendors / customers, maintaining necessary logs, and collaborating with fellow team members. Participate in improving quality throughout the company and the Healogics organization. Perform other duties as required. Required Education, Experience and Credentials: Associates degree from an accredited university or college in business, accounting, finance, healthcare administration or related field or equivalent experience Minimum of two (2) to four (4) years related experience in health care finance and/or revenue cycle in hospital, physician office or., other related setting. Required Knowledge, Skills and Abilities: Working knowledge of DME coding, billing, payor requirements, and denial management. Must have a working knowledge of the Medicare and MAC codes, rules, regulations, pronouncements and applicable Fiscal Intermediary polices (e.g. Local Coverage Determinations). Familiarity with medical terminology. Proficient in Microsoft Suite (Excel, Word, Outlook). Keen attention to detail with the ability to work independently and maintain confidentiality. Ability to collaborate and demonstrate leadership skills in a team environment. Strong interpersonal, written and verbal communication skills with a focus on customer service. Organization, prioritization and time management skills. Working knowledge of systems/applications with indication of those preferred. Demonstrated ability to exhibit integrity and commitment to professional ethics. Budget and long-term planning skills. The hourly rate for this position generally ranges between $21.00-22.00 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

Posted 2 days

Production Support Sr Manager, Operations

FIS - Jacksonville, FL 32202

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description About FIS Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Current and future sponsorship are not available for this position Jacksonville, FL Hybrid (three days in-office, two days virtual) About the role As Senior Manager of Production Support, you will lead a global organization responsible for the operational health, availability, and performance of critical lending platforms. You will partner closely with Product Management, Engineering, Infrastructure, Client Support, and Executive Leadership teams to deliver operational excellence while driving automation, resiliency, and continuous service improvement. What you will be doing (Responsibilities) Lead global production support and operations teams providing 24x7 support for mission-critical financial services platforms. Establish and execute operational strategies focused on platform availability, service reliability, client satisfaction, and operational efficiency. Serve as the sr. leadership escalation point for major incidents, client-impacting events, and crisis management situations. Drive incident, problem, change, release, and operational readiness processes to improve service quality and reduce operational risk. Partner with development, infrastructure, cloud, security, and product teams to improve platform stability and supportability. Lead root-cause analysis efforts and implement corrective actions that prevent recurring production issues. Drive automation, observability, monitoring, and operational tooling initiatives to improve efficiency and reduce manual effort. Develop and track service-level objectives (SLOs), operational KPIs, and reliability metrics. Ensure successful execution of disaster recovery, business continuity, regulatory compliance, and audit readiness activities. Manage organizational budgeting, workforce planning, talent development, succession planning, and leadership coaching for a global support organization. What you bring (Experience) Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience. 10+ years of progressive experience in technology operations, production support, infrastructure, or service management leadership. Experience leading large, geographically distributed production support organizations. Deep expertise in Incident Management, Problem Management, Change Management, Service Management, and Operational Risk practices. Strong understanding of enterprise application architectures, cloud technologies, infrastructure platforms, and operational support models. Proven ability to lead incident communications and stakeholder management activities. Excellent leadership, communication, decision-making, and organizational skills. Demonstrated success building high-performing teams and driving operational transformation initiatives. Ability to travel up to 10%. (if required) Bonus if you have Financial services or fintech industry experience. ITIL, SRE, DevOps, Agile, or related certifications. Experience supporting cloud transformation and modernization programs. Background leading large-scale operational automation and observability initiatives. Experience working within highly regulated technology environments. What we offer you A competitive salary and benefits. Varied and challenging work to help you grow your technical skillset. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities. A modern, international work environment and a dedicated and motivated team. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Posted 2 days

Director of Business Development – Small Program Development

Chapters Health System - Palatka, FL 32177

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Director of Business Development is a professional customer service director who oversees the team of Professional business development liaisons. The Director develops, organizes, implements and monitors plans to achieve the companies’ admissions and growth objectives. Qualifications: Bachelor’s degree in health or business or related area; may be substituted with sufficient relevant experience Minimum of six (6) years of related experience Minimum of two (2) years of management/supervisory experience Demonstrated skills and ability in: fiscal accountability, communication (written, verbal, persuasion, negotiation, and public speaking), interpersonal relations, customer service, problem solving, individual team motivation, planning and organizing, data analysis, conflict resolution and other leadership qualities Mobile Driver - Valid driver's license and automobile insurance per Company policy Readily available and able for local travel Able to manage physical and emotional demands of hospice work Ability to remain calm and problem solve in critical situations Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support Company research and educational activities. Share expertise with co-workers both formally and informally. Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Leadership Success Factors: Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience. Initiative. Originate action to achieve goals. Management Identification. Identify with and accept the problems and responsibilities of management. Judgment. Make realistic decisions in consideration of organizational needs and resources. Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Take action monitor results. Leadership. Utilize appropriate interpersonal in guiding individuals toward task accomplishment. Work Standards. Set high goals and standards of performance. Compel others to perform. Tolerance for Stress. Maintain stability of performance under pressure and/or opposition. Innovation. Generate and/or recognize creative solutions in work related situations. Delegation. Allocate responsibilities effectively and appropriately. Staff Development. Develop skills and competencies of subordinates. Organizational Sensitivity. Perceive the impact and implications of decisions on the organization. Ethics. Model highest standards of conduct and ethical behavior; adopt a strong position against fraud and abuse. Regulatory Compliance. Comply with all regulations and advise staff of their own and the organization’s responsibilities; monitor compliance. Job Responsibilities: Achieves admission goals and conversion rate goals, constructs strategies, directs implementation of plans to achieve goals, monitors and assesses results. Works with the Patient Access/Admissions department and Enrollment Center to ensure all appropriate patients are admitted in a timely fashion. Assists in developing growth strategies, new programs and collaterals for all service areas and maintains contacts with key referral sources to support long term business relationships. Works closely with the Sr. VP, Sales and Marketing in hiring and selecting department personnel. Provides feedback to the Sr. VP, Sales and Marketing to assist in developing, implementing and evaluating marketing plans to support affiliates’ patient access objectives. Collaborates with the Patient Access/Admissions, Clinical Leadership, and other Department heads to implement business plans. Acts as liaison between Organization, referring community and patient/families to resolve conflicts. Participates in budgetary planning, preparation and administration for the department. Evaluates cost and feasibility of department expenditures as per organizational policy and procedures. Performs other duties as assigned. Compensation Pay Range: $85,270.05 - $133,234.45 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.

Posted 2 days

Whole Loan Trading – Loan Operations Analyst

Deutsche Bank - Jacksonville, FL

Job Description: Job Title Whole Loan Trading – Loan Operations Analyst Corporate Title Analyst Location Jacksonville, FL Overview The Loan Operations Analyst supports the end-to-end operating control framework for Deutsche Bank’s whole loan trading activity, with a focus on residential mortgage products and related trade lifecycle processes. The role acts as a critical bridge between the Front Office, Operations, Derivatives Middle Office, Treasury Services, Cash Operations, servicers, custodians, and other control partners to ensure trades are captured, validated, settled, reconciled, and evidenced in a controlled and transparent manner. This includes reconciling loan remittances with loan servicers, validating payments for loan purchases and sales, supporting pre-securitization activity, and helping maintain accurate books and records across the trade lifecycle. This role is responsible for day-to-day operational support and control execution for the Whole Loan Trading business. The analyst helps protect the integrity of the trade lifecycle by ensuring key economic, loan-level, settlement, funding, and system details are complete, accurate, appropriately approved, and supported by clear documentation. The role requires adherence to policies and procedures, strong four-eye control discipline, timely exception follow-up, and a service-oriented approach to supporting internal and external stakeholders while mitigating operational risk. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gift, and volunteer programs What You’ll Do Support lifecycle management for whole loan trades, including trade capture, booking validation, funding, settlement readiness, servicing, subservicer oversight, reconciliations, exception management, and audit-ready documentation. Whole Loan Trade Sales: Work with the Desk and control partners to verify key economic terms, booking details, funding requirements, purchase and sale information, and settlement instructions, ensuring that cash movement and system records align to approved trade economics. Process risk management entries to reconcile and settle all transactions accurately and timely. Validate executed purchase agreements, trade confirmations, loan-level details, flow of funds, counterparty readiness, and related records before settlement or downstream handoff. Daily cash management associated with whole loan trade activity: Communicate with the Desk and Treasury Services daily to confirm liquidity requirements, funding timing, settlement expectations, and required approvals. Work with internal counterparties to ensure financing, funding reviews, checker approvals, and handoffs for cash release are completed accurately, timely, and with appropriate segregation of duties. Whole Loan Fundings/Settlement: Act as a liaison between the Desk, external clients, operations teams, servicers, custodians, Cash Operations, and other control partners to coordinate settlement readiness and resolve open items. Interface with the Desk daily to ensure effective and efficient processes, timely pipeline tracking, accurate settlement status, and proactive mitigation of operational risk. Perform pre-settlement checker reviews, validate required approvals, and ensure funding and settlement activity is supported by complete evidence before release or completion. Liaise with custodians to ensure the accuracy of inventory/collateral reports. Support tactical Summit booking controls and oversee cancellation or cleanup of pending settlement TRS activity where required, ensuring system records remain accurate and appropriately evidenced. Whole Loan Servicing: Act as a liaison between the firm and external clients/vendors to process monthly servicing, remittance, and related post-settlement tasks timely and accurately Reconcile and process monthly and interim remittance reports from servicers, investigate breaks or exceptions, and coordinate timely resolution with the appropriate stakeholders Work with the Desk and operational partners to maintain data integrity within risk management, workflow, documentation, and reconciliation systems, including WLTS, Kannon, Summit, SharePoint, and related tools Skills You’ll Need Associate's degree, or equivalent work experience Proven finance experience; mortgage lending experience is a plus Comfort working with mathematics – strong numerical skills and attention to detail Proficiency with Excel, Outlook, Word, and SharePoint for tracking, documentation, and coordination Clear, professional, and concise communication when navigating challenging discussions to achieve resolution. This also includes the ability to prioritize and manage workload under time constraints A risk and compliance mindset, with a commitment to internal control standards, segregation of duties, four-eye review, complete documentation, and audit-ready evidence Experience in a similar operations environment(s) Intermediate Excel skills (e.g., pivot tables, lookups, reconciliation templates) and familiarity with operational reporting Familiarity with trade capture, reconciliation, workflow, or documentation platforms is helpful; experience with tools such as WLTS, Kannon, Summit, SharePoint, or similar control and reconciliation systems is a plus Skills That Will Help You Excel You enjoy calculating and balancing accounts. You are detail-oriented, organized, and calm under time pressure. You possess a strong sense of ownership, accuracy, and urgency. You are collaborative, responsive, and comfortable working with shared groups and structured workflows. You are curious and willing to learn about whole loan operations, settlement mechanics, loan-level detail validation, and the controls required to support a highly governed trading environment. You can partner effectively across Front Office, Operations, Treasury Services, Cash Operations, servicers, custodians, and other control partners to drive timely resolution and controlled execution. Expectations It is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in Jacksonville, FL is $ 65,000 -$ 78,000 . Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration. Deutsche Bank Benefits At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more! Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice, please email [email protected] . #LI-ONSITE We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .

Posted 2 days

Middle Office Analyst Associate – Residential Focus & ABS Warehousing

Deutsche Bank - Jacksonville, FL

Job Description: Job Title Middle Office Analyst Associate – Residential Focus & ABS Warehousing Corporate Title Associate Location Jacksonville, FL OVERVIEW The Middle Office Trade & Transaction Analyst / Associate provides operational expertise, independent governance, and risk-control oversight to ensure the timely, accurate, and complete management of transactions and collateral assets for the bank. The role has a specialized focus on Residential Real Estate and U.S. ABS Mortgage Warehouse Lending, supporting the integrity, movement, and reporting of collateral and loan documentation while ensuring effective risk management across the transaction lifecycle. Working closely with Front Office, Operations, Technology, Legal, Finance, and other internal stakeholders, the analyst performs critical control functions related to collateral onboarding, mortgage asset uploads and reviews, borrowing base validation, advance rate determination, concentration limit monitoring, exposure management, and collateral movement activities. The role ensures the accuracy and integrity of data maintained across LoanIQ, Loan Information Processing System (LIPS), and other internal platforms. The analyst provides technical, transactional, and logistical expertise to support business objectives while maintaining the appropriate balance of quality, flexibility, control, and cost. Through strong partnership and collaboration across businesses and divisions, the role helps maximize operational control, minimize risk, and deliver exceptional service to internal stakeholders and, where appropriate, external clients. As a developing or established Subject Matter Expert (SME), the analyst contributes to the enhancement of operational processes, market practices, and technology platforms. The role builds and manages cross-functional partnerships to ensure business objectives are achieved in compliance with internal controls, regulatory requirements, and evolving business needs. The analyst also supports new business initiatives and helps ensure full front-to-back operational readiness for transactions ranging from high-volume warehouse funding activity to complex structured financing arrangements. In an environment characterized by regulatory change, evolving market dynamics, and increasing operational complexity, the analyst is expected to apply strong analytical judgment, attention to detail, and innovative thinking to identify process improvements, strengthen controls, mitigate operational risk, and drive efficiencies that protect the bank and its shareholders while supporting continued business growth. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gift, and volunteer programs What You’ll Do Working within the Investment Bank Fixed Income & Currencies division, the Global Financing & Credit Trading Middle Office (GFCT MO) supports Asset Based Securities (ABS) lending. The Middle Office Analyst / Associate supports the overall loan origination, collateral management, and loan maintenance process from initial trade booking through collateral intake and review, revenue recognition, daily exposure monitoring, control execution, and risk mitigation. GFCT MO is an operational team that supports loans booked and managed in LoanIQ, a Finastra platform, with collateral data and independent control activity supported through LIPS. Working with internal partners and/or external clients, the Middle Office Analyst / Associate is responsible for: Managing the deal pipeline and supporting trade/transaction execution from initial booking through downstream operational readiness. Supporting the disbursement of funds, management of incoming cash transactions, and complex revenue calculations in accordance with business requirements and established controls. Reviewing complex lending legal agreements to extract key economic attributes and ensure accurate operational setup, maintenance, and control execution. Monitoring and managing the movement of collateral and loan documents across counterparties, ensuring adherence to established procedures and timely resolution of discrepancies or delays. Maintaining accurate, complete, and up-to-date collateral records in LIPS and related internal systems to reflect the status of collateral assets and loan documentation. Performing independent control functions related to the upload, review, and ongoing monitoring of underlying mortgage assets supporting US ABS Mortgage warehouse lines. Validating Borrowing Bases, determining Advance Rates, and monitoring Concentration Limits for ABS US transactions subject to margining based on fair value collateral or market value triggers. Managing daily exposure and collateral movements for an assigned portfolio of clients, including prompt response to margin calls and collateral-related requests. Reviewing for accuracy and executing mortgage release letters/deeds of reconveyance in accordance with established controls and business requirements. Building and managing partnerships across internal businesses, including Front Office, Operations, Technology, and other stakeholders, to support business objectives, regulatory requirements, operational controls, and platform improvements. Working as part of a team to ensure full front-to-back operational readiness for products ranging from high-volume vanilla trading to highly complex structured transactions. Operating in a high-pressure, risk-control environment as a self-starter with strong organization, analytical judgment, attention to detail, independent ownership, and appropriate escalation of self-identified risks or control gaps. Skills You’ll Need Strong analytical skills with the ability to review collateral data, identify discrepancies, and resolve issues timely. Meticulous attention to detail and ability to maintain accurate, complete, and up-to-date collateral records. Experience with LIPS and understanding of collateral management processes preferred. Experience with LoanIQ preferred. Strong Excel skills, including pivot tables, graphs, functions, lookups, and if statements. Robust experience using SharePoint and Power Automate. Understanding of loan accounting, borrowing bases, advance rates, and collateral margining concepts. Demonstrated ability to quickly learn and master new concepts, systems, and control requirements. Skills That Will Help You Excel Ability to prioritize and meet competing deliverables in a deadline-driven environment. Confidence to work across boundaries, escalate issues appropriately, and address self-identified risks or control gaps. Ability to build effective working relationships with internal and external stakeholders. Strong capacity for grasping complex ideas and applying knowledge effectively across operational and control scenarios. Commitment to team success, strong collaboration, and continuous process improvement. Expectations It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in Jacksonville, FL is $ 65,000 - $78,000 . Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration. Deutsche Bank Benefits At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more! Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice, please email [email protected] . #LI-ONSITE We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .

Posted 2 days

Sr Asset Analyst (Jax, FL)

CSX - Jacksonville, FL

Job Summary The Sr. Equipment Analyst oversees TRANSFLO equipment performance within an assigned geographic region, ensuring equipment is maintained, optimized, and aligned with customer and business requirements. This role applies sound technical, economic, and industry best practices to support safe, reliable, and cost-effective equipment operations. The Sr. Equipment Analyst identifies efficiencies, supports revenue and asset value improvements, manages equipment-related projects and vendors, and promotes continuous improvement while ensuring health, safety, and environmental protection remain core business priorities. Primary Activities and Responsibilities Oversee equipment maintenance, repair, and inspection programs for transloading and terminal support equipment to meet customer and terminal needs. Identify, develop, and manage third-party service providers performing equipment maintenance, repairs, inspections, capital construction projects, and major equipment rebuilds. Manage compliance and provide ad hoc training related to specifications, repairs, inspections, purchasing, and TRANSFLO CMMS equipment asset software. Manage facility asset and transloading equipment condition assessments to prioritize capital maintenance and replacement needs. Manage the purchase, quality, and commissioning of transloading equipment for new business startups and support equipment needs for new business opportunities. Document equipment operations and maintenance knowledge to support development of work instructions and equipment maintenance standards. Provide technical and operational input for large-scale, equipment-intensive capital projects involving terminal assets and equipment. Manage an assigned regional equipment operating budget of approximately $10 million to $15 million and develop plans to control expenses. Miscellaneous activities and responsibilities as assigned by manager. Minimum Qualifications Associate Degree/2-year Degree. 5 or more years of experience in engineering, transportation, logistics, supply chain, operations, or equipment management. No supervisory experience required. Equivalent Minimum Qualifications High School Diploma/GED. 10 or more years of technical or engineering experience. No supervisory experience required. Preferred Qualifications Bachelor's Degree/4-year Degree. 3 or more years of experience in engineering, transportation, logistics, supply chain, operations, or equipment management. 1 or more years of experience in project management and managing equipment in a production environment. Knowledge and Skills Strong knowledge of mechanical equipment components for bulk material handling systems, including conveyors, augers, truck scales, dust collection systems, compressors, blowers, pumps, meters, rotating equipment, piping, electrical motors, and controls. Ability to use logic and reasoning to identify alternative solutions, conclusions, and approaches to equipment problems. Project management skills, including use of scheduling software. Knowledge of civil engineering practices, including construction methods, estimating, and surveying. Ability to read and interpret civil and mechanical design drawings and specifications. Ability to lead, coach, and influence contractors. Knowledge of electrical power concepts for low and high voltage, including control logic for electrical systems. Knowledge of Federal Railroad Administration (FRA) and CSX track regulatory standards. Ability to communicate effectively with senior leadership and executive audiences. Microsoft Office skills. Leadership The CSX Leadership Model is the foundation of the company’s Talent Strategy and drives CSX performance. CSX selects and develops talent based on the following leadership principles: producing results, creating change, and inspiring excellence. This role is expected to demonstrate leadership by applying technical expertise, driving accountability with vendors and partners, supporting safe and reliable operations, and continuously improving equipment performance and asset management practices. Job Requirements Work with equipment that intensifies the heat factor. Work with hazardous materials on an occasional basis. Work at elevated heights. Work hours may vary in length and schedule and may include a non-standard work week. Work outside in all weather conditions. Travel up to 50%.

Posted 2 days

Transaction Management Ops Analyst

Bank of America - Jacksonville, FL 32256

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. LOB Job Description: The Institutional Retirement Payroll, Benefits, and Disbursements Team within Wealth Management Operations is responsible for payroll and benefits processing, money movement, participant-level maintenance and tax reporting support for 401(k) Defined Contribution, Non-Qualified Deferred Compensation (NQDC), Institutional Trust and Custody, Defined Benefit and Health Benefits Solutions (HBS) products. Responsibilities: Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units Required Qualifications: 1 year of Financial Services experience Exceptional attention to detail and the ability to hold others accountable without direct supervision Flexibility with ability to handle a variety of tasks and projects independently Strong written and verbal communication skills; able to influence/challenge and negotiate to keep all parties engaged in the process Proven ability to provide comprehensive solutions to complex needs and/or problem Ability to prioritize and meets established deadlines Excellent verbal and written communication skills Ability to adapt to a changing environment Desired Qualifications: Advanced Microsoft Excel and Word skills Prior retirement experience in 401(k) operations Familiarity with MLII/iGate applications Highly organized Self-starter attitude and demonstrates initiative Ability to multi-task and handle multiple projects in a short time period Skills: Attention to Detail Customer and Client Focus Oral Communications Prioritization Problem Solving Account Management Analytical Thinking Coaching Written Communications Mentoring Research Result Orientation Shift: 1st shift (United States of America) Hours Per Week: 40

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