Job Results
Technology Services
Posted 4 weeks
Product Support Representative
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role: Assists customers with technical inquiries, resolving issues, and ensuring a positive user experience with our cutting-edge products. Works collaboratively with other support team members to share knowledge and address challenges. Responds promptly to customer inquiries, providing accurate and helpful information. Please note: This is a full-time position with a required hybrid schedule. Hybrid Schedule: Monday - Friday 11:00 am to 8:00 pm Onsite Tuesdays, Wednesdays & Thursdays @ Jacksonville Headquarters About the team: The BillerIQ Client Support team serves as the primary point of contact for clients, providing timely assistance with platform questions, issue resolution, and service requests. The team works closely with internal product, development, and operations teams to investigate issues, communicate updates, and ensure clients receive effective solutions. In addition to reactive support, the team focuses on client success by providing guidance, training resources, and proactive recommendations to help clients maximize the value of the BillerIQ platform. What you will be doing: In this role, you will be responsible for: Provide frontline support for client questions, issues, and service requests. Troubleshoot and resolve platform-related incidents while meeting service level commitments. Coordinate with internal teams to investigate issues and drive resolution. Communicate status updates, root causes, and solutions to clients in a timely manner. Deliver guidance, training, and best practices to help clients successfully use the BillerIQ platform. What you bring: Customer Service & Communication Ability to communicate clearly, professionally, and empathetically with clients Strong verbal and written communication skills Problem Solving & Troubleshooting Ability to identify root causes, investigate issues, and provide effective solutions Critical thinking skills to navigate complex payment and platform related issues Technical Aptitude Understanding of file processing, payment workflows and system integrations are beneficial Ability to learn and navigate payment platforms and support related tools Minimum of 1-3 years of customer support, help desk, or client services experience Experience using CRM or ticket management systems required Required work hours: 11:00am – 8:00 pm Monday - Friday Overtime required: No Weekends required: Rarely Travel percentage for this role: 0% Added Bonus if you have: Experience in fintech, payments, account payable automation or banking operations Experience supporting enterprise clients and managing escalations What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Website Administrator
VigorCare Pediatric Services - Jacksonville, FL
We are seeking a highly skilled and motivated Website Administrator to join our team. The Website Administrator will be responsible for managing and maintaining our company website, ensuring that it is up-to-date, user-friendly, and visually appealing. This is a full-time, permanent position. Key Responsibilities: - Manage and update the company website on a regular basis, including creating and editing content, adding new features, and ensuring all information is accurate and current - Monitor website traffic and user engagement to identify areas for improvement and implement strategies to increase traffic and conversions - Collaborate with the marketing team to develop and implement digital marketing campaigns, including email marketing, social media, and SEO - Conduct regular website audits to identify and fix any technical issues or bugs - Stay up-to-date with industry trends and best practices in web design and user experience to continuously improve the website - Monitor website performance and make necessary improvements to enhance user experience and increase website speed and efficiency - Manage and maintain website security, including regular backups and updates - Train and support staff on website maintenance and best practices - Work with external vendors and contractors as needed to support website development and maintenance Qualifications: - Bachelor's degree in Computer Science, Web Design, or a related field - Minimum of 2 years of experience in website administration or web development - Proficiency in HTML, CSS, and JavaScript - Experience with content management systems, such as WordPress or Drupal - Strong understanding of SEO and digital marketing principles - Excellent attention to detail and ability to manage multiple projects simultaneously - Strong communication and collaboration skills - Experience with graphic design and video editing is a plus
Posted 4 weeks
Benefits Analyst – Assistant Vice President
Deutsche Bank - Jacksonville, FL
Job Description: TBD We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .
Posted 4 weeks
Epic Research & Genomics Analyst
Deloitte - Jacksonville, FL 32202
Epic Research & Genomics Sr. Consultant Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Research & Genomics Sr. Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client service delivery. Recruiting for this role ends on 8/1/2026. Work you'll do/Responsibilities As an Epic Research & Genomics Sr. Consultant at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed. Work the implementation team to plan and complete build, implement end-to-end Epic. Work command center shifts to investigate during go-live, document, and resolve break-fix tickets. Conduct and document root cause analysis. Complete any assigned system maintenance. Research & Genomics Analyst communicates regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines The Team Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Qualifications Required Current certification in primary Epic assigned application 5+ years of experience in Epic Research & Genomics 5+ years of experience of Epic build and support Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience Limited immigration sponsorship may be available Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred Hospital or Clinic operations experience Additional Epic Certifications ITIL process knowledge Analytical/ Decision Making Responsibilities Analytical ability to manage multiple projects and prioritize tasks into manageable work products Can operate independently or with minimum supervision Excellent Written and Communication Skills Ability to deliver technical demonstrations The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,000 - $143,000 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Posted 4 weeks
Project Management Consultant – Technology
Deloitte - Jacksonville, FL 32202
This role is responsible for leading complex customer and employee experience initiatives and serving as a subject matter expert in Voice of the Customer methodologies. The position requires an experienced professional who can work independently on high-impact projects, mentor junior team members, drive cross-functional collaboration, and deliver strategic insights that influence business decisions. This individual will lead research and analysis efforts, develop frameworks and methodologies, create executive-ready deliverables, and serve as a trusted advisor to project stakeholders. Success requires deep expertise in customer experience, strong analytical capabilities, excellent judgment, the ability to navigate ambiguity. Recruiting for this role ends on 7/14/2026. Work you'll do Voice of the Customer Leadership: Responsible for running the VoC program while partnering with leaders across the organization to improve customer experience, service performance, and business outcomes, and proactively cultivating relationships to surface opportunities that expand the program's reach and impact. Project Leadership & Execution: Lead high-visibility, cross-functional projects from conception through implementation with minimal oversight, managing multiple concurrent initiatives while navigating organizational complexity, removing blockers, and building stakeholder alignment to ensure timely delivery and desired outcomes. Advanced Research & Strategic Insights: Conduct sophisticated quantitative and qualitative analysis of customer data from multiple sources, design and execute customer interviews, focus groups, and discovery sessions, then synthesize complex findings into clear, actionable business strategies and recommendations that connect customer insights to key business metrics such as revenue, retention, and efficiency. Change Management: Design and execute change management plans to drive adoption of customer-centric practices, creating communication plans, training materials, and enablement resources, while monitoring adoption and adjusting approaches to overcome resistance. Executive Communication: Create executive-ready presentations, reports, and compelling data visualizations that communicate complex insights clearly, present findings and recommendations to senior leaders with confidence, and facilitate workshops and working sessions with cross-functional teams to drive alignment and action Mentorship & Knowledge Sharing: Mentor junior analysts and consultants on research methodologies and best practices, lead knowledge-sharing sessions to build team capabilities, and develop documentation, templates, and reusable frameworks that enable consistency and scale. Serve as a central point of contact and connective link for the team, keeping operations organized and teams aligned. Lead KPI tracking, facilitate strategy team workshops, and coordinate project brainstorming sessions to support planning, collaboration, and decision-making. The successful candidate would possess these skills Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team Deloitte Technology US (DT - US) helps power Deloitte's success, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The ~3,000 professionals in DT - US deliver services including: Cyber Security Technology Support Technology & Infrastructure Applications Relationship Management Strategy & Communications Project Management Financials Customer Experience The Customer Experience (CXO) team is DT - US first line of contact with personnel. Providing walk-up support, asset management, PC compliance, and mobile devices support, CXO provides hands-on support to Deloitte employees. Qualifications Required: Bachelor's degree or equivalent in Business, Marketing, Data Analytics, Information Technology or related field Minium 5 years of experience in technical business analysis, customer experience technology support, or a related field Experience with survey design, data collection, project management, and analysis Proficiency in data visualization tools (e.g., Tableau, Power BI, etc.) and Excel Preferred: Experience with Voice of the Customer (VoC) programs Familiarity with change management methodologies Background in digital transformation or technology projects Knowledge of customer journey mapping and service design frameworks The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $72,900 to $149,700. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire RITM10786647
Posted 4 weeks
MES Solution Architect Manager (Werum PAS-X)
Deloitte - Jacksonville, FL 32202
Manufacturing Executions Systems Solution Architect Manager (Werum PAS-X) Position Summary We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse talent energizes clients' business functions and technology to maximize value in Supply Chain enhancing their ability to fulfill their growth and efficiency ambitions. Imagine working with world-class supply network capabilities like Smart Factory, Strategy & Innovation, Supply Chain Responsiveness, Sourcing & Procurement, or Product Development & Operations! Are you ready to take your career to new heights? Join our US Supply Chain & Network Operations Offering, where you'll deliver transformational solutions using operational expertise, digital technologies, advanced analytics, and industry-specific hybrid solutions. Don't miss the chance to be part of a team that provides exceptional client value while advancing your professional journey. Apply now and become a vital part of our innovative and dynamic workforce! Recruiting for this role ends on 9/30/2026. Work you'll do As a Manufacturing Executions Systems Solution Architect Manager (Werum PAS-X) on the Supply Chain & Network Operations team, you will be responsible for: Leading discussions with senior leaders and business stakeholders to define Manufacturing Execution System (MES) needs and translate requirements into Werum PAS-X functionality Collaborating with technical architects to design scalable, technically feasible Werum PAS-X solutions Performing functional and technical architecture, analysis, research, and design for MES implementations Leading delivery of complex MES projects across requirements gathering, configuration, testing, deployment, and support in a fast-paced team environment Contributing to practice growth by sharing knowledge, solving client challenges, and supporting innovation in current and emerging MES solutions A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team Our team helps clients transform their value chains into competitive advantages. We drive efficiency, improve flexibility, and increase responsiveness through proactive insights and decision-making. We advise, implement, and operate transformational solutions that bring world-class supply network and operational capabilities to our clients. We provide operational know-how, digital technologies, advanced analytics, and industry-specific hybrid solutions to deliver unprecedented client value. Additionally, we improve operations, product, and material flow across the breadth of the value chain and create greater supply network synergy and value. Qualifications Required: Bachelor's degree 7+ years of life sciences Manufacturing Execution System (MES) experience, including 5+ years implementing Werum PAS-X 5+ years of experience with business requirements gathering, fit-gap analysis, functional process design, data mapping, functional and technical specification documentation, system configuration, system testing, solution delivery, customer support, process documentation, and onsite/offshore delivery models Experience using analytics and metrics to assess manufacturing performance and identify improvement opportunities Experience leading 2+ MES implementations and defining system architecture Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Bachelor's degree in Operations Research, Industrial Engineering, Engineering Management, Business Analytics, Computer Science, or Engineering Consulting experience Certification provided by a software vendor Experience leading a project team in a client environment The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation - https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html #EPCORE #SCNOFY26
Posted 4 weeks
Financial Analyst, Corporate Finance, Full-time
Brooks Rehabilitation - Jacksonville, FL 32216
Under limited supervision performs all assigned operational and financial analysis duties. The objective of this position is the preparation, maintenance, and analysis of operational and financial performance to budgeted key performance measurements at the individual entity level and consolidated system level. In addition, this position conducts specialized data analysis, process improvement, and related functions for Brooks, including data collection and complex calculations. Responsibilities: Analyze, consolidate and interpret financial data Prepares, Processes, and Reconciles data that's loaded into our financial decision support tool Prepare detailed reports and presentations for review by management Monitor actual results of financial data against plans, forecasts and budgets Consolidate a wide range of operating and financial projects Revenue Analyst for assigned business line Qualifications: Bachelor’s degree in finance or accounting or equivalent financial experience, preferably healthcare. Strong financial analysis skills, proficiency in Microsoft Excel, and a general understanding of database relationships. Strong spreadsheet and analytical skills 3 year professional experience preferred Maintains confidentiality of patient, staff and proprietary information. Strong interpersonal skills Motivated, self-starter who can complete tasks independently, in a fast-paced growth environment Adheres to policies and procedures specific to patient rights. Maintains a clean and safe environment; identifies and reports hazards. Meets all requirements for mandatory education. Adheres to policies regarding attendance, conduct, grooming, and dress code. Promotes a positive image of the hospital to outside agencies and the public. Participates in performance improvement activities as needed. Shows courtesy, compassion and respect for all customers. Promotes the mission, vision and values of the organization. Complies with professional, regulatory, ethical and legal standards. Location: Brooks Rehabilitation Hospital, 3599 University Blvd South, Jacksonville, FL 32216 Hours: Monday - Friday, 40 hours per week Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs
Posted 4 weeks
Home Health RN Clinical Manager
Orange Park, FL 32073
DUTIES The Clinical Manager (CM), in accordance with policies and standards established by the Governing Body, and under the direct supervision of the Administrator, assists with the planning, coordination, leading, controlling, and evaluation of home health services. The CM is available, at all times, during operating hours. The CM is responsible for coordination and liaison with appropriate parent and affiliate Departments and committees, development of policies and guidelines for and obtaining input from service personnel, and providing professional input, to related administrative systems. Coordinates orientation and in-service programs. The CM directs and supervises professional, and auxiliary, personnel rendering client care services, performs marketing duties, and fosters public relations for the company, consults and plans with healthcare facilities regarding staffing needs, and communicates the concept of quality client care to the general community. The CM interprets service needs to the Administrator and acts as a client services administrative liaison. RESPONSIBILITIES Participates with the Administrator, and Executive Director, in the formulation of a business plan, i.e., strategic goals, resource allocation plan(s), and a yearly budget. Consults, plans, and works with Administrator, in policy formulation and programmatic development and implementation, including assessing adequate and appropriate staffing. Coordinates with Administrator planning activities to develop administrative policies and practices for the Agency. Consults with supervisors and staff, individually or in groups, regarding patients or special programs or service programs. Evaluates the program, services, and field personnel. Directs the implementation of service goals and objectives. Develops standards that ensure safe, and effective, services to clients and families. Establishes job functions, qualifications, and job descriptions, for each service staff (direct and supervisory). Establishes, and maintains, effective channels of communication. Keeps program personnel up to date with state-of-the-art clinical information and practices staff development, including orientation, in-service education, and continuing education. Maintains policy and procedure manuals, and updates procedures and job descriptions, as policies and procedures change. Directs staff in performance of their duties. Oversees the implementation, and evaluation, of client care services inclusive of regulatory licensure and certification criteria and accreditation standards. Coordinates with other program areas, and senior management, as appropriate, according to the organizational structure. Acts as liaison with Staff Development for program areas. Assesses appropriate staff supervision, during all service hours. Collaborates in the development of an effective, and efficient, client care documentation system, including statistical compilation, and analysis, relative to cost and staff service delivery. Participates in selected orientation programs. Keeps staff informed of Agency developments, needs, etc., and encourages their participation in problem solving, at the organization and community levels. Assists in the evaluation of community needs and plans programs and services to meet with identified needs. Submits formal written proposals, to Administrator, for all new programs or services (with complete cost/benefit analysis). Oversees all CQI and utilization review activities. Assists in Agency evaluation activities. Participates in selective conferences, and workshops, to promote knowledge in community health trends, efficiency in job performance, and overall professional growth. Participates with other health, civic, education, and professional groups, as directed by the Administrator and Executive Director. Serves on, and periodically reviews policies relevant to patient care with, the Professional Advisory Committee (if applicable) and the QAPI Committee. Assists in marketing the Agency and fostering community relations. Consults with physicians, in matters relating to patient care services. Consults, and plans, with healthcare facilities regarding staffing needs. Evaluates own job performance and utilization of resources in planning for professional growth. Participates in state and national organizations, meetings, seminars, workshops, and activities, relating to the health professions and healthcare services, when appropriate. Makes patient and personnel assignments. Coordinates patient care. Coordinates referrals. Ensures that patient needs are continually assessed. Ensures the development, implementation, and updates of the individualized plan of care. PROMOTES STAFF DEVELOPMENT Utilizes capabilities of nursing and home health aide personnel in the development of orientation and staff education programs. Recognizes leadership potential and offers opportunities for leadership training and development. Encourages, and assists, personnel to continue self-improvement, through formal education, educational meetings, and active participation in professional and related organizations. Assists with interviews and hires select home healthcare personnel. For Florida Applicants: https://info.flclearinghouse.com/ QUALIFICATIONS A licensed physician, Registered Nurse, physical therapist, speech-language pathologist, occupational therapist, audiologist, or a social worker. Possesses the education, and experience, in the scope of services offered. Must have at least two years of homecare experience and, at least, one year of supervisory experience. A Bachelor’s degree is preferred. Must have a criminal history background check. Must have a current CPR certification. JOB CONDITIONS Position is stressful in terms of meeting deadlines. It requires minimal lifting of office records and printouts. It is primarily a desk job, which essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication. Travel is required, by car or airplane to local, out-of-town, or state seminars, conferences, or meetings. Must be able to read 12 point and larger type. The ability to communicate well, both verbally and in writing, in English is required. #INDHP
Posted 4 weeks
IT Project Manager – Jacksonville, FL
The Scarlett Group - Jacksonville, FL 32207
At the Scarlett Group, we believe technology should be a catalyst for growth, not a barrier to success. As a leading provider of managed IT services, cybersecurity, data analytics, business intelligence, and AI solutions, we help organizations solve complex business challenges, improve performance, and reduce risk. For nearly 20 years, we've partnered with businesses across the Southeast and beyond to transform technology into a strategic advantage through innovative solutions and exceptional service. We combine deep technical expertise with a business-first approach, helping clients align technology with their goals while driving efficiency, security, and long-term growth. We're a fast-growing, people-first organization that values collaboration, accountability, continuous learning, and innovation. If you're looking for an opportunity to make an impact, grow your career, and work alongside a team dedicated to helping clients succeed, we'd love to hear from you! Job Overview: The IT Project Manager is responsible for driving successful client outcomes across Professional Services and Internal Technology. This role owns the coordination, execution, and communication of projects from pre-sales support through delivery and closeout. The IT Project Manager ensures scope, timelines, budgets, and expectations are clearly defined, properly quoted, and delivered with quality. This role partners closely with Sales Solutions, technical teams, vendors, and clients to ensure smooth handoffs and consistent execution. Must be local to Jacksonville, FL area Key Expectations: Own assigned projects end-to-end (scope, timeline, budget, communication, documentation) Support pre-sales efforts by helping develop clear scopes, quotes, SSOs, and SOWs Ensure strong handoffs from sales to delivery with no gaps in understanding Proactively identify and communicate risks, issues, and changes early Maintain a high level of professionalism, responsiveness, and accountability Core Responsibilities: 1. Project Planning & Execution Define scope, deliverables, timelines, and success criteria Build and manage project plans (tasks, milestones, dependencies) Coordinate internal teams, vendors, and client stakeholders Drive projects to completion within scope, budget, and timeline Lead kickoff meetings, status calls, and project reviews Other duties as assigned 2. Pre-Sales Support, Scoping & Quotes Partner with Sales Solutions and technical teams to develop project scopes Assist in gathering requirements, assumptions, and exclusions Develop and support: Quotes Sales & Service Orders (SSOs) Statements of Work (SOWs) Follow up on: Open-scope questions Quote revisions Client approvals Ensure all approved work is clearly defined before delivery begins 3. Communication & Client Experience Provide consistent project status updates to clients and internal teams Communicate risks, blockers, changes, and next steps clearly Address client concerns quickly and professionally Set and manage expectations throughout the project lifecycle 4. Resource Coordination Work with technical leadership to assign and adjust resources Monitor workload and scheduling conflicts Ensure the right resources are engaged at the right time Coordinate vendors and third parties as needed 5. Risk, Scope & Financial Management Identify risks early and drive mitigation plans Manage scope changes and change orders Assess impact of changes on timeline and budget Track budgets, costs, and project profitability Ensure deliverables meet quality expectations 6. Documentation & Closeout Maintain clean, accurate project documentation Ensure all project artifacts (scope, SOW, approvals, notes) are complete Deliver project reporting and lessons learned Support continuous improvement across project delivery Qualifications: Bachelor’s degree in Business, IT, or a related field. Active and current PMP Certification required Experience managing IT or managed services projects Strong organization, communication, and follow-through Experience supporting scoping, quotes, and SOW development Ability to manage multiple priorities and client expectations Familiarity with PSA/project tools (Autotask, etc.) Availability for after hours and weekend work when required Environmental and Physical Requirements: The work environment for this position is a standard office setting. The employee is regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Posted 4 weeks
Taxation Analyst (R-19557)
Dun & Bradstreet - Jacksonville, FL
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Taxation Analyst supports the organization's tax compliance and transfer pricing function across global operations. This role manages the collection and maintenance of compliance documentation, conducts financial analysis related to intercompany transactions, and ensures alignment with applicable tax regulations and OECD guidelines. The position monitors regulatory developments, coordinates with cross-functional stakeholders, and contributes to the preparation of tax returns and transfer pricing documentation. Essential Key Responsibilities Assist in preparing transfer pricing documentation, including Local Files and Master File support. Collect, validate, reconcile and analyze financial data from multiple systems related to intercompany transactions. Perform functional and risk analysis under guidance. Analyze intercompany margins and identify variances or anomalies. Maintain Excel models and support quarterly and annual transfer pricing calculations and analyses. Ensure documentation aligns with OECD guidelines and applicable local regulations. Maintain documentation and audit-ready files. Monitor changes in global transfer pricing regulations. Conduct research on industry trends and economic conditions. Support responses to tax authority inquiries or audits. Coordinate with cross-functional stakeholders on intercompany transactions and support the implementation of transfer pricing policies and models. Manage the collection, validation, and periodic renewal of tax residency certificates for assigned countr(ies) outside US, if applicable. Oversee the preparation, review, and maintenance of W-8BEN-E forms to ensure compliance with withholding tax requirements. Monitor intercompany management recharges across European entities to ensure alignment with transfer pricing policies. Review supporting documentation to confirm that actual practices reflect approved policies. Identify inconsistencies or deviations and collaborate with cross-functional stakeholders to remediate issues. Support the preparation of documentation required for local compliance and transfer pricing audits. Assist with the preparation and filing of tax returns for assigned countr(ies) outside US, if applicable. Essential Skills and/or Certifications Bachelor's degree in Accounting, Finance, Taxation, or a related field, with 0-2 years of relevant experience. Experience with transfer pricing documentation, including Local Files and Master File support. Knowledge of OECD transfer pricing guidelines and applicable local tax regulations. Familiarity with withholding tax compliance requirements, including W-8BEN-E form preparation and management. Strong analytical and financial data management skills, including financial modeling and reconciliation. Ability to extract, validate, and reconcile financial data from multiple systems accurately and efficiently. Strong attention to detail and commitment to accuracy in compliance documentation and financial reporting. Effective written and verbal communication skills, with the ability to collaborate across functions and present findings clearly. Ability to manage multiple tasks and meet deadlines in a structured, detail-oriented environment. Experience with financial systems such as Workday, SAP, or Oracle preferred. Proficiency in Microsoft Office Suite skills Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Physical Requirements Ability to sit, speak and operate telephone and/or computer for long periods of time Ability to handle pressure, stressful conditions, and conflict resolution Ability to work day, evening and/or weekend hours as needed Ability to stand, walk, climb, kneel, crouch and bend over for work at office premises and office events Regular attendance in the office Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members. · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days & donation matching. · Competitive 401k with company matching. · Health & wellness benefits, including discounted Wellhub membership rates. · Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here. Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.