Job Results
Technology Services
Posted 2 weeks
Manager, Client Delivery
Intercontinental Exchange - Jacksonville, FL 32246
Overview: Job Purpose ICE Mortgage Technology is seeking a results-driven Manager of Client Delivery to lead and scale the end-to-end onboarding experience for new mortgage technology clients. This role is responsible for ensuring client environments are provisioned, base-level configurations are deployed accurately, and each environment is handed off to Professional Services ready for full implementation. The Manager will work closely with Sales to understand client-specific configuration requirements and translate them into deployment-ready specifications. The ideal candidate combines deep knowledge of SaaS implementation methodologies with strong people leadership, operational rigor, and a passion for delivering exceptional client experiences from day one. Responsibilities Client Delivery Leadership Own the full lifecycle of client delivery from contract execution through environment handoff to Professional Services, ensuring adherence to defined timelines, milestones, and quality standards. Develop and continuously improve onboarding playbooks, checklists, and runbooks that standardize the provisioning and configuration process across all product lines. Serve as the primary escalation point for onboarding-related issues, coordinating cross-functionally with Engineering, Product, and Client Support to drive resolution. Environment Readiness & Configuration Management Oversee the provisioning of client environments, ensuring all infrastructure, access controls, and security configurations meet organizational and client-specific requirements. Ensure base-level configurations (system settings, workflows, user roles, integrations, and data mappings) are deployed accurately to each client instance prior to handoff to Professional Services. Partner with Engineering and DevOps teams to automate repeatable configuration deployments and reduce manual provisioning effort. Establish and maintain configuration validation procedures, including pre-handoff checklists and quality assurance checkpoints to ensure environment readiness for Professional Services. Team Leadership & Development Build, lead, and mentor a high-performing onboarding team, fostering a culture of accountability, continuous improvement, and client-centric thinking. Define clear roles, responsibilities, and career development paths for onboarding specialists and analysts. Manage team capacity planning and resource allocation to support concurrent onboarding engagements at scale. Process Excellence & Reporting Define and track key onboarding metrics including time-to-handoff, configuration accuracy rate, Professional Services readiness scores, and first-contact resolution during onboarding. Deliver executive-level reporting and dashboards that provide visibility into onboarding pipeline health, bottlenecks, and team performance. Identify opportunities for self-service enablement, knowledge base development, and automation that reduce onboarding cycle times and improve the client experience. Cross-Functional Collaboration Partner with Sales to gather and document client-specific configuration requirements, translating sold scope and client expectations into actionable deployment specifications for the onboarding team. Manage the structured handoff of fully provisioned and configured client environments to Professional Services, ensuring all base-level configurations are validated and implementation teams have the documentation needed to begin client-specific build-out. Provide structured feedback to Product and Engineering on recurring configuration challenges, feature gaps, and enhancement opportunities surfaced during onboarding. Support the development and delivery of client-facing onboarding documentation, training materials, and welcome communications. Ongoing Environment Support Provide ongoing environment administration support to Professional Services throughout the implementation lifecycle, including user provisioning, access management, and system-level configuration changes. Manage requests from Professional Services for updated configurations, environment adjustments, and deployment of additional settings as implementation requirements evolve beyond the initial base-level setup. Establish clear service-level agreements and intake processes for environment administration requests, ensuring timely turnaround without disrupting active onboarding engagements. Maintain documentation of all post-handoff configuration changes and environment modifications to ensure a complete audit trail and support knowledge transfer. Knowledge and Experience 7+ years of experience in client delivery, implementation, or professional services within a SaaS or mortgage technology environment. 3+ years in a people leadership role managing onboarding, implementation, or technical delivery teams. Demonstrated experience with environment provisioning, system configuration, and deployment workflows in a multi-tenant SaaS platform. Strong understanding of mortgage industry workflows across originations, servicing, or default management. Proven ability to develop and operationalize standardized onboarding methodologies and playbooks. Excellent project management skills with experience managing multiple concurrent client engagements. Strong analytical skills with experience building and interpreting operational dashboards and KPIs. Exceptional communication skills with the ability to engage effectively with both technical teams and executive stakeholders. Preferred Knowledge and Experience Experience with ICE Mortgage Technology products (Encompass, MSP, Servicing, MLS, or related platforms). Familiarity with configuration management tools, CI/CD pipelines, or infrastructure-as-code methodologies. PMP, CSM, or similar project management certification. Experience implementing case deflection strategies through knowledge base development and client self-service tooling. Background in operational excellence frameworks (Lean, Six Sigma, or similar). -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Posted 2 weeks
Fabric Data lead
Infosys - Jacksonville, FL
Infosys is seeking a Fabric Data lead. The Fabric Data lead is responsible for designing, implementing, and optimizing enterprise data solutions using Microsoft Fabric. This role ensures robust data architecture, governance, and integration across cloud and hybrid environments, enabling advanced analytics and AI-driven insights. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Candidate must be located within commuting distance of Jacksonville, FL or be willing to relocate to the area. This position may require travel in the US Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. At least 4 years of Information Technology experience Experience in data architecture, with at least 2 years on Microsoft Fabric or Azure Synapse. At least 2 years of experience in Pyspark coding. Strong expertise in data modeling, ETL/ELT, and cloud data platforms. Hands-on experience with Microsoft Fabric components (OneLake, Data Factory, Data Engineering, Data Science, Real-Time Analytics, Power BI). Deep understanding of data governance, security, and compliance frameworks. Excellent communication and stakeholder management skills. Preferred Qualifications: Familiarity with cloud platforms, specifically Azure. Good understanding of Agile software development frameworks Strong communication and Analytical skills Ability to work in teams in a diverse, multi-stakeholder environment comprising of Business and Technology teams Experience and desire to work in a global delivery environment Microsoft certifications (e.g., Fabric Analytics Engineer, Azure Data Engineer) are a plus Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: - Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements
Posted 2 weeks
Audit Manager
Crete Professionals Alliance - Jacksonville, FL
Assurance Dimensions is hiring! Assurance Dimensions is an independent, full-service accounting and advisory firm delivering assurance and advisory solutions to private, public, and nonprofit organizations across North America and internationally. The firm operates offices in Coral Springs, FL; Jacksonville, FL; and Tampa, FL. Join a rapidly growing organization with a clear strategic vision and a dynamic growth plan. We are seeking an Audit Manager to join our growing audit practice. This role offers the opportunity to lead complex audit engagements, manage client relationships, and mentor high-performing teams across a diverse client base. The ideal candidate is a collaborative leader with strong technical audit expertise and a commitment to delivering high-quality client service. We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! Responsibilities Lead and manage audit engagements from planning through completion Supervise, mentor, and review work of audit staff and seniors Serve as primary client contact and manage audit relationships Review workpapers and financial statements for accuracy and compliance Identify and resolve accounting and audit issues; ensure regulatory compliance Contribute to audit process improvements and business development efforts Qualifications Bachelor’s or Master’s degree in Accounting Active CPA required 5+ years of public accounting audit experience Prior supervisory or management experience Strong knowledge of GAAP and GAAS Proficiency with audit software and Microsoft Office (CaseWare, CCH a plus) Strong communication, leadership, and project management skills Authorized to work in the U.S. Preferred Experience & Skills Expertise auditing nonprofit, privately held, and publicly traded entities, including 401(k) plans Experience with M&A, divestitures, startup funding, single audits, and FDOT audits Strong understanding of internal controls and SOX compliance, including integrated audits for public companies Knowledge of U.S. GAAP, IAS/IFRS, and U.S. and international auditing standards (GAAS/ISA) Demonstrated leadership within assurance teams, with a focus on continuous learning and relationship management Ability to leverage technology and data analytics to improve audit quality and efficiency This position operates as part of a US East Coast-based team, with typical working hours aligning with EST to facilitate effective collaboration. We offer flexibility in managing your schedule to maintain a healthy work-life balance while meeting business needs. We are excited to invite talented individuals to join our dynamic team! This position offers a competitive salary range of $106,000-$150,000 annually, commensurate with experience and qualifications. In addition to a rewarding career, we provide a robust benefits package, including: Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) Company-Paid Life and Long-Term Disability Insurance Ancillary Benefits such as supplemental life insurance and short-term disability options Classic Safe Harbor 401(k) Plan with employer contributions Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning “Assurance Dimensions”, an independent member of the Crete Professionals Alliance, is the brand name under which Assurance Dimensions, LLC including its subsidiary entities McNamara and Associates, LLC (referred together as “AD LLC”) and AD Advisors, LLC (“AD Advisors”), provide professional services. AD LLC and AD Advisors practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. AD LLC is a licensed independent CPA firm that provides attest services to its clients, and AD Advisors provide tax and business consulting services to their clients. AD Advisors, and its subsidiary entities are not licensed CPA. The entities falling under the Assurance Dimensions brand are independently owned and are not liable for the services provided by any other entity providing the services under the Assurance Dimensions brand. Our use of the terms "our firm" and "we" and "us" and terms of similar import, denote the alternative practice structure conducted by Assurance Dimensions, LLC, McNamara and Associates, LLC and AD Advisors, LLC. Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. #LI-KC1 Compensation Range: $106K - $150K
Posted 2 weeks
Claims Analyst (Auto)
Proficient Auto Logistics - Jacksonville, FL 32210
About Proficient Auto Logistics Proficient Auto Logistics (PAL) is a leading specialized freight company focused on providing auto transportation and logistics services. Formed via IPO in May 2024, PAL combined five industry-leading operating companies and has since acquired a sixth. As a combined entity, we operate one of the largest auto transportation fleets in North America with over 1200 trucks, 50 terminal locations and 700 employees, a majority of whom are drivers. We offer a broad range of auto transportation and logistics services, primarily focused on transporting finished vehicles from automotive production facilities, marine ports of entry, or regional rail yards to auto dealerships around the country. We have developed a differentiated business model due to our scale, breadth of geographic coverage, and embedded customer relationships with leading auto original equipment manufacturing companies (OEMs). While this is a remote position, the candidate needs to be able to work the hours of 8:00 AM-5:00 PM Eastern time. Job Summary Responsible for working with internal and external stakeholders to effectively resolve cargo claims submissions and disputes. Essential Duties and Responsibilities Receives, reviews and acknowledges cargo claims damage notifications and FNOL in a timely manner Monitors claims management software and activities to identify and implement quality improvement initiatives Evaluates claims experience based upon driver category to assess damage type, severity, and costs Investigates, negotiates, and processes cargo claims in accordance with various customer’s policies and procedures within industry standards Follows standard operating procedures to appropriately review, handle, and settle large volumes of claims in a timely manner Requests claims documentation from dealers, customers, claimants, and insurers Reviews, updates, and reports cargo claims data to support process improvement and operating performance measures Works with Claims Management team members to determine cargo claims damage liability Collaborate with drivers, dealers, customers, and insurers to collect and communicate cargo claim information Communicates outcomes of cargo claim acceptance or denial decisions to owner-operators and/or customers Submits approved claims to accounting for payment processing Additional duties assigned as needed Requirements High school education or GED required. Two years of prior claims processing experience preferred. Auto hauling or transportation industry experience preferred. Skills and Abilities Exceptional written and oral communication skills Exceptional time management and organizational skills Exceptional analytical and critical thinking skills Knowledge of DOT/FMCSA regulations Knowledge of MS Office software, including Word, Excel, and Outlook Ability to resolve and de-escalate conflict Ability to drive change and improve processes Ability to build and nurture relationships Ability to work in a fast-paced environment and make time-sensitive deadlines Ability to prioritize and manage multiple tasks Willingness to travel up to 10% EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Posted 2 weeks
Senior Roadway Engineer
GAI Consultants - Jacksonville, FL 32258
GAI Consultants, Inc. is seeking a Sr. Project Manager with 15+ years of experience in Transportation and Roadway Design Management to join our talented and energetic team to work out of our Jacksonville, FL office. An ideal candidate has design experience and client relationships with FDOT and/or counties and municipalities in NE Florida. We are looking for a motivated person to join our team to build our business with sales and technical experience. Project Management Responsibilities: Approximately 40% of job duties are dedicated to project management and 10% to technical delivery. Delivers scope, schedule, budget, quality, safety and profitability of all projects or portfolios managed. Plans and manages projects of high value with high risk profiles or a portfolio of multiple projects. Directly manages over $3 million per year of total billings and portfolios of higher value. Projects managed are typically time-sensitive, unique and /or very complex, of significant magnitude, scope, and difficulty. Demonstrated expertise in the development of project schedules, cost budgets and understanding and analysis of the financial data. Works closely with Project Controls staff to monitor and control project cost and billings to meet budget profit, to analyze project and portfolio performance data on an on-going basis, and to develop recovery plans as needed. Has in-depth understanding of project and/or portfolio goals, drivers, strategies, risks, and opportunities. Understands the company’s businesses, competing projects or portfolios, and profit impact of decisions. Business Development Responsibilities: Up to 40% of job duties may be dedicated to Business Development. Often serves as a primary seller/doer for a client or group and leads significant business development pursuits. Acts as senior company representative to the client, in the community and with contractors. Provides guidance and oversight for significant projects or a portfolio of client projects managed by multiple PMs. Leads contract negotiations with clients, with assistance from senior management. Supervisory Responsibilities: Assembles and leads large project teams covering several specialties with staff from more than one office and work in several locations. Serves as mentor to all levels of PMs. Direction Received: Acts independently within broadly defined objectives, limits, and long-term goals. Work is reviewed by senior management only to the effectiveness of results obtained, typically requiring a long-term perspective. Experience Minimum of 15 years of total engineering or technical experience, with at least 10 of those years serving as a Project Manager leading and directing projects or portfolios, preferably with an engineering consulting organization or similar professional services firm. Demonstrated track record of external customer engagements and building and maintaining successful client relationships. Education and Training Bachelor’s degree from an accredited college or university in an engineering or applicable technical discipline is required. Advanced technical degree or MBA is strongly preferred. Demonstrated mastery of fundamental project management skills and use of PM advanced techniques and practices to increase productivity, efficiency and accuracy. Willingness to learn GAI-specific project management procedures and requirements. Certificates, Licenses, Registrations Current valid state-issued driver's license. Relevant professional license or certification in applicable technical discipline is required (PE, PLS, PG, RLA, etc.) Project Management Professional (PMP) Certification is preferred or desire to obtain. Communication Skills Strong verbal and written communication skills. Ability to collaborate and communicate with and garner support from key stakeholders and staff. Ability to read, analyze, and interpret general business periodicals, professional journals, technical reports and procedures, and governmental regulations. Ability to write reports and other business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills Required mathematical skills are commensurate with the technical or engineering discipline practiced (e.g., engineering calculations, design, etc.) Demonstrated mastery of fundamental project management financial concepts, including developing pricing, cost budget monitoring, calculating profit, etc. Computer Skills Demonstrate in-depth understanding of software as needed to successfully perform the duties described here, including MS Office Suite applications and software, CAD programs, document management systems, database software, HR Systems, internet software, and reporting tools related to databases. Experience with Deltek for Professional Services as a Project Management / Enterprise Resource Planning (ERP) Platform, including Client Relationship Management applications is preferred. Travel Requirements Must be able to travel to GAI and client office locations as needed. Travel requirement is estimated at up to 25%. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate. Why GAI: At GAI, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S., and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that’s committed to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth. Benefits To Working at GAI Include: Competitive salary - GAI is committed to paying market-based salaries Comprehensive benefits package including medical, vision, dental, company paid Long Term Disability, and Short Term Disability (benefits start within 30 days of hire) New paid Maternity/Paternity/Adoption program Generous Paid Time Off and 7 paid holidays 401k company match Tuition Reimbursement
Posted 2 weeks
Know Your Client – Analyst
Deutsche Bank - Jacksonville, FL
Job Description: Job Title Know Your Client Corporate Title Analyst Location Jacksonville, FL Deutsche Bank needs you to help partner in our Know Your Client (KYC) team! If you are driven, proactive, intellectually curious person who enjoys partnering with other likeminded persons and is interested in contributing to a financial institution this is a position for you. Our team is looking for an analyst who can perform a variety of activities to support the KYC function including risk assessments, conducting due diligence reviews on clients, performing periodic reviews, updating client records, and adhering to our Anti-Money Laundering (AML) regulatory requirements and the Bank’s internal policies. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gifts and volunteer programs What You’ll Need You will conduct full KYC reviews on all new client adoptions and/or periodic reviews of clients in accordance with relevant laws, regulations and firm policies as appropriate You will carry out KYC due diligence reviews in a timely manner to high quality standards, as per the Banks policies You will provide guidance to front office staff for timely collection of client information/documentation to ensure compliance with all relevant AML/KYC regulations, policies and risk management requirements You will investigate client data utilizing all available internal/external systems to develop a comprehensive analysis of who the client is and whether there are high risk factors You will review, investigate, and understand organizational structure, accumulation and domination methodologies to assist in determining ownership and control parties to identify all ultimate beneficiaries and potential Politically Exposed Persons (PEPs) You will coordinate and liaise with various departments (Anti-Financial Crimes, Negative/Adverse News Screening, Quality Control, etc.) to ensure quality files are produced Skills You’ll Need Ability to source information from various research tools (Bloomberg, LexisNexis, etc.), utilizing financial reports and audited statements to interpret alerts, identify trends, and source information Basic understanding of AML/KYC regulations and their impact on financial institutions, knowledge of Investment Bank and Corporate Bank products, and ability to perform quality checks/4-eye reviews on the KYC onboarding process while learning and applying Deutsche Bank Know Your Client framework standards for peer review and quality assurance Excellent interpersonal and communication skills, including experience dealing with senior management or executive-level staff, effective communication, and appropriate escalation of situations posing operational or reputational market risk Strong organizational skills, attention to detail, analytical abilities (including use of Microsoft Office), problem resolution/solving, and adherence to strict deadlines in a fast-paced, high-pressure environment Ability to work in a diverse environment requiring collaboration, partnership, and transparency, including leading projects or tasks through to resolution and building strong team and stakeholder relationships Skills That Will Help You Excel Strong knowledge of KYC/AML regulations and compliance frameworks, enabling accurate client onboarding, periodic reviews, and adherence to regulatory requirements Ability to conduct thorough due diligence and risk assessments, including analysis of ownership structures, beneficial ownership, and identification of PEPs Proficiency in research and investigative tools such as Bloomberg, LexisNexis, and financial reports to validate client information and identify potential risk indicators Excellent analytical, organizational, and attention-to-detail skills to review client data, perform quality checks, and manage multiple deadlines in a high-pressure environment Strong communication and stakeholder management skills to collaborate with front office teams and cross-functional departments while escalating potential compliance or reputational risks Expectations It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in Jacksonville is $40,000 to $68,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration. Deutsche Bank Benefits At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more! Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email [email protected] . #LI-HYBRID We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .
Posted 2 weeks
Mult Fnc Info Sys Anlst (Level 2):Security Admin,- Jacksonville ANGB,
Lockheed Martin - Jacksonville, FL
JOB ID: 720743BR Date posted: Mar. 23, 2026 Description: Lockheed Martin Aeronautics. Be More Than You Can Imagine. At Lockheed Martin Aeronautics, we're taking innovation to the next level. From designing the most advanced air vehicle to designing aircraft that defies gravity, our engineers live on the cutting edge of technology. Never have the opportunities for a technical career been so limitless. Why Lockheed Martin: At Lockheed Martin Aeronautics we value your unique skills and expertise and we aim to give back continuously by offering a wide variety of benefits and amenities to help our employees live flexible, healthy, and fulfilling lives at and outside of work. The Challenge: It takes more than steel, advanced electronics and engine thrust to make the F-35 Lightning II, the world's fifth generation fighter, take flight. It is the Autonomic Logistics Information System (ALIS) that gives F-35 Lightning II operators the ability to plan ahead, to maintain, to plan and sustain its systems over the life of the air vehicle. ALIS provides the IT backbone and capabilities to support current and future Warfighters across the U.S. and allied military services. As critical members of the F35 Operations Team, all ALIS administrators must be able to: * Obtain and maintain Special Access Program clearance required for program access * This is an operational support role to active fighter units. Administrators must be willing and able to travel for military deployments/detachments (ship and/or shore) for extended periods of time dependent upon operational needs. * Capable of working various shift hours to include weekends to support customer mission requirements. * Candidates offered a position may be required to complete a pre-employment medical exam that is designed to ensure capability to deploy with our military customer, which may be to austere environments with limited access to medical care. As an ALIS Security Administrator, you will play a key role in providing the overall on-site security, auditing, and support of the Joint Strike Fighter (JSF) Autonomic Logistics Information System (ALIS). Furthermore, you will also be serving as the primary and valued point of contact for our customer. Crave a challenge that is also rewarding? This unique opportunity relies on your expertise to maintain system security that enables pilots, maintainers and military leaders to make proactive decisions and keep jets flying. A Day in the Life: As a Security Administrator with our JSF ALIS team partnering with our customer, your day will frequently vary, with key responsibilities in: * Security audit logs monitoring and reviewing * Standalone and ancillary system auditing and audit archiving * Hardware control inventory * General IA Security monitoring * Maintaining security documentation * Monitoring system security configuration * System Admin, Database, Networking duties as required You will also play a key role in training and mentoring junior Security Administrators on system security operations, processes, and procedures. About You: You are self-motivated, thrive when presented a challenge, and demonstrate an outstanding attention to detail. You are curious, relishing the opportunity to continuously learn and are comfortable working in a fast-paced environment, adhering to tight deadlines. Relishing a challenge, you enjoy solving problems What’s In It For You Our employees play an active role in strengthening the quality of life where we live and work by volunteering more than 850,000 hours annually. Here are some of the benefits you can enjoy: • Medical • Dental • 401K • Paid time off • Work/life balance • Career development • Mentorship opportunities • Rewards and recognition ALISAeroPrime Basic Qualifications: • Active Secret Clearance with investigation within last 5 years • DoD IAT Level II certification (Security+, CySA+, or CCNA) • Experience in security patching (e.g., IAVAs, IAVBs, IAVMs, antivirus signatures, security definitions, etc.) and effects on the system • Experience with security controls, security incidents, or security vulnerabilities Desired Skills: * Security Admin Experience: * Experienced in Information Security or System Administration * Current Security+, CySA+, or CCNA Security certification * Familiar with auditing tools, e.g. SPLUNK * Experienced in providing security support in a SAP environment Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret with Investigation or CV date within 5 years Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: Standard Monday to Friday 40 hour work week Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They’re dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about. As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories. Experience Level: Experienced Professional Business Unit: AERONAUTICS COMPANY Relocation Available: Possible Career Area: Information Technology Type: Full-Time Shift: First At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges. Pioneering Defense Technology: From aerospace to outer space to cyber space, you can innovate mission solutions alongside the best minds in the business. United By Culture: Excellence, integrity, and collaboration define us. We accelerate change and embrace one another’s perspectives to win for our customers. Real Impact, Real Growth: Grow your career and skills for life. Our wide array of opportunities and technology-driven learning programs enable your development and agility. Your Health, Your Wealth, Your Life: Competitive pay, comprehensive benefits and flexible schedules designed so you thrive — at work and beyond. Empowered to Be Your Best: Use your strengths to make a difference in the lives of one another, our customers, our communities, and our planet. Here, the possibilities are endless because we offer: Flexible Schedules, dependent on role Levels: Student, Entry, Mid, Senior, Management Locations: Nationwide & OCONUS Positions
Posted 2 weeks
Manager, Client Delivery
Intercontinental Exchange - Jacksonville, FL 32246
Overview: Job Purpose ICE Mortgage Technology is seeking a results-driven Manager of Client Delivery to lead and scale the end-to-end onboarding experience for new mortgage technology clients. This role is responsible for ensuring client environments are provisioned, base-level configurations are deployed accurately, and each environment is handed off to Professional Services ready for full implementation. The Manager will work closely with Sales to understand client-specific configuration requirements and translate them into deployment-ready specifications. The ideal candidate combines deep knowledge of SaaS implementation methodologies with strong people leadership, operational rigor, and a passion for delivering exceptional client experiences from day one. Responsibilities Client Delivery Leadership Own the full lifecycle of client delivery from contract execution through environment handoff to Professional Services, ensuring adherence to defined timelines, milestones, and quality standards. Develop and continuously improve onboarding playbooks, checklists, and runbooks that standardize the provisioning and configuration process across all product lines. Serve as the primary escalation point for onboarding-related issues, coordinating cross-functionally with Engineering, Product, and Client Support to drive resolution. Environment Readiness & Configuration Management Oversee the provisioning of client environments, ensuring all infrastructure, access controls, and security configurations meet organizational and client-specific requirements. Ensure base-level configurations (system settings, workflows, user roles, integrations, and data mappings) are deployed accurately to each client instance prior to handoff to Professional Services. Partner with Engineering and DevOps teams to automate repeatable configuration deployments and reduce manual provisioning effort. Establish and maintain configuration validation procedures, including pre-handoff checklists and quality assurance checkpoints to ensure environment readiness for Professional Services. Team Leadership & Development Build, lead, and mentor a high-performing onboarding team, fostering a culture of accountability, continuous improvement, and client-centric thinking. Define clear roles, responsibilities, and career development paths for onboarding specialists and analysts. Manage team capacity planning and resource allocation to support concurrent onboarding engagements at scale. Process Excellence & Reporting Define and track key onboarding metrics including time-to-handoff, configuration accuracy rate, Professional Services readiness scores, and first-contact resolution during onboarding. Deliver executive-level reporting and dashboards that provide visibility into onboarding pipeline health, bottlenecks, and team performance. Identify opportunities for self-service enablement, knowledge base development, and automation that reduce onboarding cycle times and improve the client experience. Cross-Functional Collaboration Partner with Sales to gather and document client-specific configuration requirements, translating sold scope and client expectations into actionable deployment specifications for the onboarding team. Manage the structured handoff of fully provisioned and configured client environments to Professional Services, ensuring all base-level configurations are validated and implementation teams have the documentation needed to begin client-specific build-out. Provide structured feedback to Product and Engineering on recurring configuration challenges, feature gaps, and enhancement opportunities surfaced during onboarding. Support the development and delivery of client-facing onboarding documentation, training materials, and welcome communications. Ongoing Environment Support Provide ongoing environment administration support to Professional Services throughout the implementation lifecycle, including user provisioning, access management, and system-level configuration changes. Manage requests from Professional Services for updated configurations, environment adjustments, and deployment of additional settings as implementation requirements evolve beyond the initial base-level setup. Establish clear service-level agreements and intake processes for environment administration requests, ensuring timely turnaround without disrupting active onboarding engagements. Maintain documentation of all post-handoff configuration changes and environment modifications to ensure a complete audit trail and support knowledge transfer. Knowledge and Experience 7+ years of experience in client delivery, implementation, or professional services within a SaaS or mortgage technology environment. 3+ years in a people leadership role managing onboarding, implementation, or technical delivery teams. Demonstrated experience with environment provisioning, system configuration, and deployment workflows in a multi-tenant SaaS platform. Strong understanding of mortgage industry workflows across originations, servicing, or default management. Proven ability to develop and operationalize standardized onboarding methodologies and playbooks. Excellent project management skills with experience managing multiple concurrent client engagements. Strong analytical skills with experience building and interpreting operational dashboards and KPIs. Exceptional communication skills with the ability to engage effectively with both technical teams and executive stakeholders. Preferred Knowledge and Experience Experience with ICE Mortgage Technology products (Encompass, MSP, Servicing, MLS, or related platforms). Familiarity with configuration management tools, CI/CD pipelines, or infrastructure-as-code methodologies. PMP, CSM, or similar project management certification. Experience implementing case deflection strategies through knowledge base development and client self-service tooling. Background in operational excellence frameworks (Lean, Six Sigma, or similar). -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Posted 2 weeks
Network Engineer – Full-Time
CareSpot Urgent Care - Jacksonville, FL 32256
Position Summary The Network Engineer is responsible for implementing and maintaining Operational Infrastructure Services and Security of the Data and Voice services. The Network Engineer will be required to research, implement, troubleshoot, and monitor systems and processes that support the business. Duties and Responsibilities To perform this job successfully an individual must be able to perform each essential function satisfactorily: · Monitoring overall performance of the internal and cloud infrastructure. · Communicating across department groups & third party interaction. · Proactively alerting if IT infrastructure is not meeting performance metrics. · Working with the Help Desk, Service Delivery, and application teams to identify and manage planned activities. · Follow problem management processes and practices. · Own, Manage and Drive assigned requests, issues and programs as required for all technology related infrastructure service issues. · Responsible for assigned tasks in Telecom/VoIP Systems, Network Services (VPN, Firewall, ISPs, Information Security), Data Centers, Server Operations, Application Infrastructure. · Responsible for review of system and security logs and providing trend information. Experience, Skills and Education · This position requires 3+ years of experience in IT Infrastructure and Networking solutions. · Able to translate complex technical procedures into plain English, easily followed by other members of the IT Group. · Excellent documentation skills and attention to details · Able to produce and deliver relevant and effective IT system solutions targeted to the desired solution. · Must be able to work proactively and under pressure. Some after-hours and weekend work may be required. · Comfortable working in a demanding fast-paced, customer-focused organization with start-up culture with evolving processes. Flexible and able to adapt to new situations as the business demands. Required Knowledge and Abilities: · Cisco and Juniper router and switch hardware. · BGP and OSPF routing protocols. · IPv4 and IPv6 knowledge. · Cisco ISE for 802.1X wired and wireless (RADIUS and TACACS+) · Cisco Wireless LAN Controller and Access Point experience. · PaloAlto Firewall. · Site to Site VPN experience. · VoIP, Twilio experience is a plus. · Proficiency in tracing network failures and assessing performance bottlenecks. · Strong verbal and written communication skills are essential. · Excellent organization and multi-tasking skills. · Exceptional interpersonal skills and problem-solving capabilities. · Ability to work independently and prioritize with minimal daily instruction. · Ability to think strategically to improve current processes. Work Location: Hybrid remote in Jacksonville, FL 32256
Posted 2 weeks
IT Specialist (SYSADMIN)
US Military Treatment Facilities under DHA - Jacksonville, FL
Summary About the Position: Position located within the Information Management Division (IMD) building at the Naval Hospital Jacksonville (NHJAX) in Jacksonville, FL. Core hours for the position are 0730 - 1600. The work is sedentary along with some walking and standing. This is a Direct Hire Solicitation This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties Serves as the lead technical authority and system administrator for the enterprise Picture Archiving and Communications Systems (PACS) Managing its operational lifecycle and cybersecurity of the PACS Provide comprehensive system administration for the physical and virtual server environment and associated storage area networks that host the PACS and other clinical applications Provides technical guidance and mentorship to other system administrators and advises management on clinical information systems Requirements Conditions of employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required. This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire). You may be authorized to Telework on a Situational basis. Must be able to obtain and maintain IAT Level II certification by completing one of the commercial certifications as outlined in DODM 8140.03 within six (6) months of employment. This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations. Position is designated as Inclement Weather Essential. The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions. This position requires the incumbent to have Tuberculosis testing. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for IT Specialist (SYSADMIN) Specialized and Other Experience: One year of specialized experience which includes planning, designing, and carrying out projects and studies to improve the efficiency and effectiveness of organizational processes, assess new system proposals, and design, develop, test, and debug software that integrates with current and future infrastructures, providing technical guidance on complex IT issues, serving as a subject matter expert to other specialists and user groups; and interpreting IT policies and precedents to develop new methods. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted. Education This job does not have an education qualification requirement. Additional information Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Recruitment or relocation incentives MAY be authorized for highly qualified candidates. Advanced In-hire or Advanced Leave Accrual MAY be authorized for highly qualified candidates. Student Load Repayment MAY be authorized for highly qualified candidates. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Veterans and Military Spouses will be considered along with all other candidates. Required Documents The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. Your resume: Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position. Use plain language. Avoid using acronyms and terms that are not easily understood. The hiring agency will not make assumptions about what's in your resume. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy. For additional information, to include formatting tips, see: What to include in your resume. 2. Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. How to Apply To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 03/25/2026to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/12916780). Follow the prompts to select your resume and/or other supporting documents to be included with your application package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. For additional information, refer to the 'Required Documents' section. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. Your resume selected in USAJOBS will be included, but you must re-select other documents from your USAJOBS account or your application may be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. To verify the status of your application, log into your USAJOBS account (https://www.usajobs.gov/applicant/profile/dashboard/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status. Agency contact information Army Applicant Help Desk Website https://portal.chra.army.mil/hr_public?id=app_inq Address JT-DDAAFL ATLANTIC DHN - JACKSONVILLE DO NOT MAIL Jacksonville, FL 32214 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. Overview Accepting applications Open & closing dates 03/23/2026 to 03/25/2026 Salary $89,508 to - $116,362 per year Pay scale & grade GS 12 Location 1 vacancy in the following location: Jacksonville Naval Hospital, FL Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel up to 10% for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) 2210 Information Technology Management Supervisory status No Security clearance Secret Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process Suitability/Fitness Financial disclosure No Bargaining unit status Yes Announcement number HSJT-26-12916780-DHA Control number 862050900