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Technology Services
Posted 2 weeks
Denial Recovery Coding Analyst | Enterprise Denials – Durbin Park
UF Health - Saint Johns, FL 32259
Overview: Work remotely while using your denial management expertise to make a direct impact on healthcare operations. Work Style: Remote Location Requirement: Must reside in an approved state (FL, GA, PA, NC, SC, TN, or TX) FTE: Full-Time (1.0 FTE) Responsible for maintaining low denial rates and optimizing reimbursement across the enterprise by ensuring high coding standards and effective denial management practices. Leads and supports initiatives to improve coding accuracy, reimbursement outcomes, and appeal turnaround times. Performs in-depth analysis of denial trends, including Epic system edits, coding validation, Charge Description Master (CDM) processes, authorization trends, and payer denials. Identifies opportunities for performance improvement and implements strategies to enhance revenue cycle outcomes. Educates departments on appropriate charging, billing, and coding practices to ensure regulatory compliance. Collaborates with Managed Care, Compliance, and operational teams to resolve complex issues with departments and payers, driving sustainable improvements in reimbursement and denial prevention. Responsibilities: Key Responsibilities Manages clinical denials from assigned denial workqueues, including claim resubmissions, authorization verification, payer claim reprocessing, reconsiderations, and appeals. Partners with managed care teams and payers to reduce denials and maximize reimbursement. Identifies opportunities to improve coding and clinical documentation based on denial trends and coding guidelines. Meets established productivity and quality standards while managing assigned denial workqueues. Reviews and corrects accounts using coding software, NCCI, ICD-10, CPT, HCPCS, and CMS coding guidelines. Collaborates with department leadership to investigate, track, trend, and resolve coding, charging, billing, and compliance issues. Manages multiple payer workqueues, including Medicare, Medicaid, Medicare Advantage, commercial, and government payers. Researches denials related to authorization, medical necessity, coding, billing, non-covered services, and documentation, initiating timely appeals to prevent filing deadline issues. Prepares detailed reconsiderations and appeal submissions based on medical record review and organizational policies. Identifies payer-specific denial trends, performs root cause analysis, and escalates findings to management for corrective action. Reviews payer communications to identify reimbursement risks related to medical policies and prior authorization requirements. Reviews and corrects coding, modifiers, diagnosis sequencing, and charges in accordance with coding, charging, documentation, and billing guidelines. Partners with operational departments to educate staff, improve documentation and authorization practices, reduce denials, and strengthen overall revenue cycle performance. Qualifications: Education • High School Diploma or GED required. • One of the following coding certifications required: CPC, COC, RHIT, RHIA, or CCS. Minimum Qualifications 1–2 years of medical coding experience. 1–2 years of denial management and/or health insurance experience. Preferred • One (2) to three (3) years of coding experience required. • One (1) to three (3) years of denial management and/or insurance-related experience required.
Posted 2 weeks
Commercial Banking Associate
SouthState Bank - Jacksonville, FL 32207
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY Our Commercial Banking Associate Program is designed for new graduates with a 3.4 GPA or higher and prior internship experience. This program offers a structured start to your banking career, fostering group dynamics and consistency. After training onsite in Tampa FL for the first 6months, you’ll return to your local market. As a Commercial Banking Associate you’ll develop expertise in underwriting, loan processing, portfolio management, and relationship management. This hourly role equips you to acquire new Business Banking clients and enhance existing relationships. With strong performance and available opportunities, you may progress to the Commercial Portfolio Analyst role and then into other roles over time. Key areas of focus include commercial term loans, lines of credit, cash management, treasury services, owner-occupied and investment real estate loans, and SBA-guaranteed loans. You’ll collaborate with commercial banking staff and sales partners to build your knowledge and sales capabilities, driving business banking opportunities. Additionally, you’ll have opportunities to meet various lines of business leaders and work on projects to broaden your exposure and impact. The role demands excellent interpersonal skills and the ability to thrive in a fast-paced, team-oriented environment. ESSENTIAL FUNCTIONS Credit and Underwriting: Learn and understand how financial spreads work. Practical application to learn different tiers. Learn how to assist in evaluating credit applications by analyzing financial statements, credit reports, and other relevant data to assess risk and creditworthiness. Prepare preliminary underwriting documents and structure loan proposals. Understand how to assist and monitor and manage assigned client portfolios, including tracking loan performance, identifying potential risks, and recommending solutions to maintain portfolio health. Conduct periodic reviews of client accounts to ensure alignment with financial goals and bank standards. Relationship Management: Understand and apply skills to facilitate the loan origination process by gathering and verifying client documentation, ensuring compliance with bank policies and regulatory requirements. Learn from internal teams to streamline loan approvals and closings. Learn what it takes to build and maintain relationships with Retail, Small Business Banking, Business Banking, Middle Market and Commercial clients by addressing inquiries, providing tailored financial solutions, and ensuring high-quality service. Collaborate with sales partners to identify and pursue new business opportunities, including prospecting for potential clients in the commercial banking sector. Assist in preparing presentations and proposals to attract new clients and expand market presence. Develop sales acumen to contribute to business growth and client retention. Project Collaboration: Participate in cross-functional projects with various lines of business, such as product development, process improvements, or market analysis, to gain broader exposure to banking operations. Engage with business line leaders to understand strategic priorities and contribute to team initiatives. Learning and Development: Complete all compliance courses as prescribed by job function Actively participate in training sessions to develop technical skills in areas like financial analysis, credit risk assessment, and treasury services. Build product knowledge in commercial term loans, lines of credit, cash management, owner-occupied and investment real estate loans, and SBA-guaranteed loans. Attend leadership training Sales Support: Work closely with commercial banking staff to support sales efforts, including preparing client pitches and identifying cross-selling opportunities for treasury services and other banking products. Develop sales acumen to contribute to business growth and client retention. Qualifications: Must have graduated with a Bachelor’s degree within the last 2 years, with a minimum GPA of 3.4, preferred. Previous internship experience, preferably in finance, banking, or a related field. Strong analytical, organizational, and interpersonal skills. Ability to work collaboratively in a dynamic, fast-paced, team-oriented environment. Proficiency in Microsoft Office Suite; familiarity with financial modeling or banking software is a plus. This role provides a comprehensive foundation for a successful career in commercial banking, with hands-on experience, mentorship, and exposure to leadership. Upon successful completion of the program, associates will progress/transition to the Commercial Portfolio Analyst Role for a period of 6 - 18 months TRAINING REQUIREMENTS/CLASSES Required annual compliance training, New Employee Orientation WORK ENVIRONMENT This position is onsite in an office environment 5 days a week: 40hours a week. Work Location: 1325 Hendricks Ave Jacksonville, Florida 32207 Equal Opportunity Employer, including disabled/veterans.
Posted 2 weeks
STORES ANALYST – 67015074
State of Florida - Gainesville, FL 32609
Requisition No: 881775 Agency: Agency for Persons with Disabilities Working Title: STORES ANALYST - 67015074 Pay Plan: Career Service Position Number: 67015074 Salary: $1,336.92 - $1,470.62 Biweekly Posting Closing Date: 08/28/2026 Total Compensation Estimator Tool AGENCY FOR PERSONS WITH DISABILITIES POSITION: Stores Analyst - Warehouse POSITION’S LOCATION: Tacachale – Gainesville, FL POSITION NUMBER: 67015074 OPEN COMPETITIVE OPPORTUNITY CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. This posting may close prior to closing date. WORKING FOR THE STATE OF FLORIDA is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Health insurance (over 90% employer paid) $25,000 life insurance policy (100% employer paid) Dental, vision and supplemental insurances available at state rates State of Florida retirement package Generous vacation and sick leave 10 paid holidays a year Career advancement opportunities Tuition waiver for state college/university courses Training opportunities The Agency for Persons with Disabilities (APD) works in partnership with local communities to support people with developmental disabilities in living, learning, and working in their communities. APD provides critical services and support for customers with developmental disabilities to reach their full potential. The Agency serves people with spina bifida, autism, Down syndrome, children ages 3-5 at high risk of developmental disabilities, cerebral palsy, Prader-Willi syndrome, Phelan-McDermid syndrome, and intellectual disabilities. There is no charge or co-payment for services provided through the Agency. www.apdcares.org Join APD’s TACACHALE and be part of the team that MAKES A DIFFERENCE – NOT JUST A LIVING, impacting the lives of developmentally disabled adults! SALARY RANGE $34,760.00 - $38,236.00 Annually $1,336.92 - $1,470.62 Biweekly The hiring salary may exceed the maximum posted salary. SPECIFIC DUTIES AND RESPONSIBILITIES Establish and maintain an inventory of supplies, materials and equipment to be provided to the departments. Review Supply Inventory Management System report to ensure an acceptable level of inventory materials and supplies is maintained. Initiate purchase orders for stores’ items to maintain stock levels and obtain special supplies and materials as required. Ensure receiving reports are prepared and forwarded to accounting within the established timeframes. Oversee, inspect and organize the warehouse area for space, utilization, cleanliness and safety standards. Conduct physical inventory of stores items on a periodic basis. Rotate stock and dispose of outdated or excess materials and supplies as needed to maintain a quality product. Coordinate the receipt and inspection of supplies. Oversee the loading, packaging and distribution of supplies. Fill supply requisitions. Ensure supplies are issued from stock or direct charges and delivered to the appropriate resident home or department in a timely manner. Inform supervisor of delivery discrepancies or problems with warehouse commodities. Maintain a working knowledge of the computer system utilized in warehouse operations. Initiate stock numbers and prepare product item description for the computerized inventory system. Provide advice and technical assistance to Tacachale staff regarding any warehouse problems. Maintain a safe, orderly and clean work environment by observing good storage procedures. Assist in the care and maintenance of the storeroom, supplies and equipment. POSITION REQUIREMENTS Must have a valid Florida Driver’s License Must be able to climb a ladder. Must be able to lift up to 50lbs without accommodations. Must be able to reach overhead. Must be able and willing to operate warehouse machinery. This position may be required to perform essential services before, during, and after an emergency per APD OP 2-0035. KNOWLEDGE, SKILLS, AND ABILITIES: ABILITY TO: Operate or willingness to learn to operate warehouse machinery. Inspect and evaluate the quality of products. work as part of a team. establish and maintain effective working relationships with others. communicate effectively both verbally and in writing. utilize problem-solving techniques Knowledge of: safety procedures and practices related to basic warehousing. Microsoft Suite Products which include Word, Outlook, Excel and PowerPoint. Filing systems. ADDITIONAL INFORMATION PROFILE COMPLETION Applicants must complete all fields in the Candidate Profile, including their work history with the month and year. Responses to Qualifying Questions must be verifiable in the Candidate Profile, and “see resume” will not be considered an acceptable response. Resumes and other documentation can be attached to provide additional information, but this will not replace the required completed Candidate Profile. All applicants should complete the online application process. If assistance is needed to apply for this position, please call the people first service center at 1-877-562-7287. Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application. RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. DIRECT DEPOSIT PROGRAM As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program. BACKGROUND SCREENING REQUIREMENT It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency. Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies. Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting. APD only hires U.S. citizens, and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9). SPECIAL REQUIREMENTS You may be required to provide your Social Security Number to conduct required verifications. Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. DRUG FREE WORKPLACE THE STATE OF FLORIDA IS A DRUG-FREE WORKPLACE. ALL EMPLOYEES ARE SUBJECT TO REASONABLE SUSPICION DRUG TESTING IN ACCORDANCE WITH SECTION 112.0455, F.S., DRUG-FREE WORKPLACE ACT. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement. Location: GAINESVILLE, FL, US, 32609 #job-location.job-location-inline { display: inline; } Nearest Major Market: Gainesville
Posted 2 weeks
Enterprise Platform Engineer II, Microsoft Power Platform
Fidelity National Financial - Jacksonville, FL
FNF ® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF ®'s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF ® believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart. POSITION OVERVIEW The Corporate IT Infrastructure Department is seeking an experienced and results oriented Power Platform Engineer to lead the administration and operationalization of Microsoft Power Platform across the enterprise. Reporting to the Director of M365 Service Delivery, this role will be responsible for defining and executing to an ideal state for Power Platform, including standards, strategy, and configuration. LOCATION This role will be hybrid based in Jacksonville, Florida. Less than 5% travel expected. DUTIES & RESPONSIBILITIES Overall : Oversee Power Platform administration and operations, including environment strategy, DLP policies, lifecycle management, and monitoring. To maintain a scalable, secure foundation that empowers makers and supports enterprise-grade solutions. Detail Serve as SME on the configuration and administration required to enable the business to effectively utilize products including Power Apps, Power Automate, Power Pages, Microsoft Copilot Studio, Microsoft Dataverse, Connectors, Application Lifecycle Management (ALM), Process Mining, Desktop Flows (RPA). Work extensively within the Power Platform Administration Center. Ensure proper Application Lifecycle Management (ALM) and Monitoring & Analytics is maintained. Work closely with the Microsoft 365 Platform support team (L2/L3) and Power Platform application develops on their objectives. Optimize and standardize managed environment deployment and management. Manage and develop power platform data services (Dataverse) and their use cases and governance/ownership. Handle escalations from technical support teams and key IT stakeholders & management. Other Coordinate with Major Incident Management teams, vendors and other IT stakeholders, to drive resolution of high impact service outages. Driving and managing continual service improvements with technical and non-technical teams, including automation and process topics Working closely with IT Finance and Licensing in implementing service budgets. For example, assisting in the administration of policies aligned to departments, cost centers, or governed use cases. Perform other duties and responsibilities as required. Willingness to travel if required. MINIMUM REQUIREMENTS Education Requirement: Bachelor’s degree in computer science, engineering, information technology, or a related field. Experience Term Requirements: 7+ years of job-related experience required, including several years of recent experience in Modern Workplace / Microsoft 365 technical leadership. Overall: Demonstrated experience with assisting with the management of a F500’s enterprise Microsoft Power Platform program, including Power Platform, as well as enabling and collaborating with neighboring technology teams. Networking Fundamentals: Understanding TCP/IP, DNS, firewalls, and network security is important in troubleshooting connectivity issues and optimizing performance. Security Best Practices: A good understanding of security principles, including least privilege, zero trust, and data loss prevention (DLP), is desired. Implementation: An understanding of how Microsoft 365 is implemented is critical for the role. Communication: Excellent communication and presentation skills in English Certifications: Relevant certifications such as Microsoft certifications in M365/Power Platform/security. PREFERRED EXPERIENCE IT project management experience in planning and implementing enterprise level systems. Experience in technology product management. Experience with data analysis using Power BI, Excel Pivot Tables, or other similar tools. COMPENSATION & BENEFITS FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan. EQUAL OPPORTUNITY POLICY FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Posted 2 weeks
Commercial Loan Advisory Group Analyst
Selene Finance - Jacksonville, FL 32256
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Position Summary: The Loan Advisory Analyst is a customer-facing position responsible for initiating, tracking and responding to verbal and written research requests, escalated concerns from guarantors, investors, management and regulatory entities. The position engages with customers and entities, primarily through digital channels to complete research and resolution to advisors, customers, management and investors. Essential Duties and Responsibilities include the following: Perform complex transactional, operational and loan level research requests to include, but not limited to, researching, responding and fulfilling requests, preparing and/or procuring documentation to fulfill customer requests. Interactions with customers will primarily be through digital channels including, but not limited to email and SMS. Voice interactions, while less frequent, will also be used to communication with customers. Research and resolve transactional inquiries including items including, but not limited to payments, taxes, and insurance on single and multi-collateral loans. Investigate and resolve loan documentation discrepancies stemming from loan origination and boarding. Communicate and research interdepartmentally to resolve escrow, payment posting and ACH issues. Monitor system changes resulting from research results. Deliver research results verbally and/or in writing to guarantors, advisors, management and investors. Document system of record with results and resolution of research. Effectively oversee execution of Loan Advisory Group full and partial payoff request. Process and image incoming full and partial lien release payoff requests. Initiate payoff statements through the Special Loans and Customer Service departments. Document system of record with status of requests. Respond to guarantors, advisors and authorized third parties via email on payoff status. Track payoff fund application, deactivation of property in system of record, stop escrow disbursements and monitor lien releases through Collateral department. Communicate results to guarantors and advisors through verbal or digital channels. Generate team reports and scorecards to determine strategic initiatives needed to maximize customer and investor satisfaction and results. Distribute department reporting daily including but not limited to investor delinquency reports, NSF reports, advisor exceptions, etc. Update and maintain Advisor Scorecards on a monthly basis. Responsible for distribution to management, advisors and investors. Achieve production goals (KPI’s- Key Performance Indicators) set by Management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must possess 3-5 years of direct or related experience in each of the following: Working knowledge of Business Purpose/Commercial Loans secured by single family residential property. Experience working in a Contact Center in Mortgage Servicing. Extensive understanding of escrow, escrow analysis, payment histories, billing and 1098 statements Expansive knowledge related to cross collateralized servicing, partial lien release processing Comprehensive understanding of property preservation, i.e. code violation resolutions, hazard claim resolution Excellent attention to detail, strong analytical/resolution skills, and use of sound judgement Ability to multi-task, meet deadlines and stay organized Excellent verbal & written professional communication skills Ability to work in a team environment and independently Strong advisory skills via telephone, email, and other various platforms Education/Experience: High school diploma or general education degree (GED) required. Associate/Bachelor’s degree preferred. Two to four years related experience and/or training required. Relationship management preferred with emphasis on excellent customer experience. Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, PowerPoint, One Drive and Outlook). Previous experience with MSP preferred. Why Selene? Benefits Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: Paid Time Off (PTO) Medical, Dental &Vision Employee Assistance Program Flexible Spending Account Health Savings Account Paid Holidays Company paid Life Insurance Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Privacy Policy - Selene (seleneadvantage.com)
Posted 2 weeks
Associate Health Business Analyst – Nautilus Program
Florida Blue (Blue Cross and Blue Shield of Florida) - Jacksonville, FL
Associate Health Business Analyst – Nautilus Program Are you a recent or upcoming college graduate who wants to solve real problems in healthcare? Nautilus is a full-time analyst development program — a rotational experience designed for early-career quantitative-minded individuals who are curious, collaborative, and eager to grow. Start date: July 2027 Location: Jacksonville, FL (in-person) Our GuideWell campus in Jacksonville, FL features renovated office buildings surrounding a beautiful pond and walking path. The campus is highlighted by an athletic complex, fitness center, as well as a full-service cafeteria and a coffee shop. Other features include intramural sports, an open office environment, and employee activities. All of this within a culture that embraces flexibility, innovation, and diversity. Bring your unique talents and perspective to help us make a difference! What to Expect You'll join a cohort of fellow analysts on our Jacksonville, FL campus and rotate through several areas of our analytics organization, working on meaningful projects that directly affect how we serve our members. The first several weeks emphasize onboarding, relationship-building, and foundational skill development through dedicated training sessions. From there, you'll complete multiple rotations, each exposing you to different types of analytical work. After the program, you'll be placed on a long-term team — matching what energizes you with where the business needs talent most. This is not an internship — it's the start of a career. The Kind of Work You'll Do Our analysts dig into healthcare data to uncover insights that improve cost, quality, and member outcomes. Past Nautilus rotations have ranged from tracking member health trends and medication adherence to building monitoring tools for provider negotiations to measuring the impact of new care delivery models — all with real business impact. Who Tends to Thrive Here Inquisitive, adaptable, and enthusiastic about learning Genuinely interested in healthcare as a space to make a difference Comfortable collaborating in person as part of a tight-knit cohort Excited by data and analysis, and interested in building technical depth Minimum Requirements Bachelor's degree (or equivalent combination of education and experience) 0 - 1 year related work experience or equivalent combination of transferrable experience and education Comfort using analytical tools and writing code for data manipulation and visualization (e.g., SQL, R, etc.) Strong organizational and interpersonal skills We are interested in every qualified applicant who is eligible to work in the United States. However, we are not able to sponsor visas. Other Details This team does not use any tools to automatically review cover letters and resumes. Genuine cover letters in your own words are strongly preferred — we value your voice over a polished template. Further, please only submit thoughtfully considered applications that reflect your actual experiences and interests. Members of our team look forward to reviewing them. What We Offer: As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life, and global travel health insurance Income protection benefits: life insurance, Short- and long-term disability program Leave programs to support personal circumstances Retirement Savings Plan includes employer contribution and employer match Paid time off, volunteer time off, 10 corporate holidays and 2 well-being days Additional voluntary benefits available A comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Typical Annualized Hiring Range: $69,000 - $72,500 We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.
Posted 2 weeks
Enterprise Analytics – Summer 2027 Internship
Florida Blue (Blue Cross and Blue Shield of Florida) - Jacksonville, FL
Enterprise Analytics Summer 2027 Internship Are you a current college student who's curious about how data can improve healthcare? This is a paid, 11-week summer internship on one of our analytics teams — designed for students who are still completing their degree and want real-world experience before heading back to school in the fall. Duration : 11 weeks, starting in May 2027 Location : Jacksonville, FL (in-person) Our GuideWell campus in Jacksonville, FL features renovated office buildings surrounding a beautiful pond and walking path. The campus is highlighted by an athletic complex, fitness center, as well as a full-service cafeteria and a coffee shop. Other features include intramural sports, an open office environment, and employee activities. All of this within a culture that embraces flexibility, innovation, and diversity. Bring your unique talents and perspective to help us make a difference! What to Expect You'll work in person on our Jacksonville, FL campus alongside a cohort of fellow summer interns and full-time analysts. Over the course of the summer, you'll contribute to a meaningful project with real business impact — building technical skills, learning how healthcare analytics works, and presenting your findings to the team. What the Summer Includes A real analytics project with healthcare data that you'll complete with the support of a dedicated manager Housing provided to those not local to Jacksonville Team-building activities with other interns and staff Exposure to multiple areas and people across our analytics organizations Access to campus amenities (fitness center, cafeteria, walking paths, intramural sports, and more) The Kind of Work You'll Do Past interns have built interactive visualization tools, analyzed member health trends to surface actionable insights, and conducted research that informed business strategy — all using real data in a supportive, collaborative environment. Who Tends to Thrive Here Curious and eager to learn, even in unfamiliar territory Genuinely interested in healthcare as a space to make a difference Comfortable working in person and collaborating with a team Excited to get hands-on with data, even if still building technical skills Minimum Requirements Currently enrolled in an undergraduate or graduate program (not graduating before August 2027) Coursework and/or personal projects that demonstrate a quantitative mindset Exposure to analytical tools or writing code for data manipulation and visualization (e.g., SQL, R, etc.) Strong written and verbal communication skills Must have and maintain a 3.0 cumulative grade point average (GPA) or better at the time of application, throughout the application process, and for the duration of the internship program. Other Details This team does not use tools to automatically review cover letters and resumes. Genuine cover letters in your own words are strongly preferred — we value your voice over a polished template. Further, please only submit thoughtfully considered applications that reflect your actual experiences and interests. Members of our team look forward to reviewing them. What We Offer: As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance; Income protection benefits: life insurance, Short- and long-term disability programs; Leave programs to support personal circumstances; Retirement Savings Plan includes employer contribution and employer match; Paid time off, volunteer time off, 10 corporate holidays and 2 well-being days Additional voluntary benefits available; and A comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Typical Hourly Pay Range: $24 - $26 We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.
Posted 2 weeks
Technology Lead Business Analyst
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview We are seeking a highly skilled and results-oriented Senior Technical Business Analyst to drive technology delivery, systems analysis, and business transformation initiatives across the Acquisitions, Marketing, and Risk portfolios supporting the U.S. Consumer Credit Cards business. This role plays a critical part in enabling business growth, risk management, regulatory compliance, customer acquisition, and digital transformation initiatives through the delivery of scalable, secure, and innovative technology solutions. As demand and portfolio complexity continue to increase, this position serves as a key technology and business partner responsible for bridging strategic business objectives with technical execution. The successful candidate will serve as a trusted advisor and liaison across Product, Business, Technology, Architecture, Operations, Data, Risk, and Vendor teams to ensure business needs are translated into well-defined solutions that drive measurable business value. This individual will leverage deep expertise in application development, systems analysis, business analysis, data integration, and technology delivery to guide initiatives from concept through implementation and post-production adoption. This role requires a unique combination of technical expertise, business acumen, analytical problem-solving, leadership, and stakeholder management skills to successfully navigate a highly complex environment with multiple priorities, dependencies, and regulatory considerations. Key Responsibilities Strategic Technology & Business Partnership Partner closely with business leaders, product owners, technology teams, architects, and operational stakeholders to align technology investments with strategic business priorities. Support the delivery of initiatives that improve customer acquisition, customer engagement, marketing effectiveness, credit risk management, and operational efficiency. Translate strategic business goals into actionable technology roadmaps, requirements, and implementation plans. Act as a trusted advisor to business and technology leadership by providing insights, recommendations, and solution alternatives that balance business value, risk, cost, and technical feasibility. Participate in portfolio planning, investment prioritization, capacity planning, roadmap development, and strategic technology discussions. Business Analysis & Requirements Leadership Lead the discovery, analysis, documentation, and validation of complex business, functional, technical, data, and non-functional requirements. Facilitate workshops, stakeholder interviews, process reviews, and solution design sessions to identify business needs and define future-state capabilities. Develop detailed requirements artifacts, including: Business Requirements Documents (BRDs) Functional Requirements Documents (FRDs) User Stories and Acceptance Criteria Process Flows Data Mapping Documentation Use Cases System Integration Specifications Business Rules Documentation Ensure requirements maintain clear traceability from business objectives through technical implementation and testing. Technical Analysis & Solution Design Perform end-to-end systems analysis across applications, databases, interfaces, APIs, workflows, and downstream integrations. Collaborate with architecture and engineering teams to design scalable, resilient, and future-ready solutions. Evaluate current-state systems and identify opportunities for modernization, automation, process optimization, and technical debt reduction. Define and validate system impacts, data requirements, integration points, dependencies, and solution architecture considerations. Provide guidance on application design decisions to ensure alignment with enterprise architecture standards, security requirements, and technology strategies. Review technical specifications and designs to ensure accurate implementation of business requirements. Data, Integration & Digital Enablement Analyze data flows, data lineage, business rules, and data quality requirements across multiple systems. Partner with data and engineering teams to support API integrations, cloud-based solutions, event-driven architectures, and digital modernization initiatives. Support enterprise data governance initiatives by ensuring accurate data definitions, controls, and end-to-end traceability. Drive requirements and analysis activities supporting real-time decisioning, customer journey optimization, risk assessment, and marketing personalization capabilities. Leverage data-driven insights and analytics to identify opportunities for business improvement and process efficiency. Delivery Leadership & Execution Lead application systems analysis efforts across multiple concurrent initiatives with varying levels of complexity and strategic importance. Work closely with Agile delivery teams throughout all phases of the Software Development Lifecycle (SDLC). Support backlog refinement, sprint planning, release planning, user acceptance testing, and production implementation activities. Ensure requirements are implementation-ready and sufficiently detailed to support development, testing, and deployment activities. Monitor project progress, dependencies, milestones, and deliverables to ensure successful execution. Identify gaps, risks, roadblocks, and opportunities early and drive timely resolutions. Risk, Controls & Regulatory Compliance Support initiatives involving regulatory requirements, risk controls, customer privacy, and data governance standards. Proactively identify and assess business, operational, technical, and implementation risks associated with proposed solutions. Ensure solutions comply with corporate policies, security standards, regulatory obligations, and control frameworks. Partner with Risk, Compliance, Audit, and Control teams to address findings, remediation activities, and control requirements. Maintain transparency through proactive communication, issue escalation, and risk management practices. Leadership, Collaboration & Influence Serve as a subject matter expert across business processes, systems, and technology capabilities supporting Acquisitions, Marketing, and Risk functions. Mentor and coach business analysts, technology analysts, and project team members to promote best practices and continuous improvement. Drive alignment among diverse stakeholder groups with competing priorities and objectives. Influence decision-making through data-driven analysis, business cases, and technology recommendations. Foster a culture of accountability, collaboration, continuous learning, and delivery excellence. Required Qualifications 6+ years of experience in Application Development, Systems Analysis, Technical Business Analysis, Product Delivery, or related technology disciplines. Proven experience delivering complex enterprise technology solutions from requirements definition through implementation. Strong technical foundation with the ability to understand application architectures, APIs, databases, integrations, cloud technologies, and software engineering concepts. Extensive experience gathering, documenting, validating, and managing business, technical, process, and data requirements. Experience leading cross-functional initiatives involving multiple stakeholders, systems, and delivery teams. Demonstrated ability to manage ambiguity, prioritize competing demands, and deliver results in a fast-paced environment. Strong analytical and problem-solving skills with the ability to evaluate complex business and technical issues. Excellent communication, facilitation, presentation, and stakeholder management capabilities. Experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies. Preferred Qualifications Experience supporting Consumer Banking, Credit Cards, Acquisitions, Marketing, Underwriting, Credit Risk, or Customer Lifecycle Management functions. Knowledge of customer acquisition funnels, digital marketing platforms, campaign management technologies, decision engines, and customer onboarding processes. Experience working with cloud platforms, microservices architecture, APIs, event-driven architecture, and modern application ecosystems. Understanding of data governance, data management, reporting, analytics, and AI-enabled business capabilities. Familiarity with tools such as Jira, Confluence, SQL, Visio, Azure DevOps, Tableau, Power BI, or similar platforms. Experience supporting large-scale modernization, transformation, or regulatory programs within financial services. Success Factors The ideal candidate will demonstrate: Strategic thinking and business acumen. Technical depth and systems analysis expertise. Ability to lead through influence rather than authority. Strong ownership mentality and execution focus. Exceptional stakeholder partnership and communication skills. Ability to simplify highly complex business and technical concepts. Continuous improvement mindset with a focus on innovation and efficiency. Strong risk awareness and commitment to operational excellence. Passion for delivering technology solutions that drive measurable business outcomes and customer value. Education Bachelor's degree or equivalent combination of education and relevant experience required. Master's degree preferred. This job description provides a high-level overview of the work performed by this role. Additional job-related duties may be assigned as required. - Job Family Group: Technology - Job Family: Business Analysis / Client Services - Time Type: Full time - Primary Location: Schaumburg Illinois United States - Primary Location Full Time Salary Range: $114,720.00 - $172,080.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Aug 20, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Apps Dev Tech Lead Analyst – Vice President
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. The Applications Development Technology Lead Analyst is responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications: 6+ years of relevant experience in Apps Development or systems analysis role Extensive experience system analysis and in programming of software applications Python, Java, cloud technologies, and CI/CD best practices Experience in managing and implementing successful projects Subject Matter Expert (SME) in at least one area of Applications Development Ability to adjust priorities quickly as circumstances dictate Demonstrated leadership and project management skills Consistently demonstrates clear and concise written and verbal communication Education: Bachelor’s degree/University degree in Computer Science or equivalent experience - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Irving Texas United States - Primary Location Full Time Salary Range: $125,760.00 - $188,640.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Aug 20, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Apps Dev Tech Sr Lead Analyst – Senior Vice President
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. The Applications Development Technology Senior Lead Analyst is responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: Lead integration of functions to meet goals, deploy new products, and enhance processes Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals Consult with end users to identify system function specifications and incorporate into overall system design Allocate work, and act as an advisor/coach developers, analysts, and new team members Influence and negotiate with senior leaders and communicate with external parties Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 10+ years of relevant experience in Apps Development or systems analysis role Extensive experience system analysis and in programming of software applications Python, Java, cloud technologies, and CI/CD best practices Experience in managing and implementing successful projects Subject Matter Expert (SME) in at least one area of Applications Development Ability to adjust priorities quickly as circumstances dictate Demonstrated leadership and project management skills Consistently demonstrates clear and concise written and verbal communication Education: Bachelor’s degree/University degree in Computer Science or equivalent experience - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Irving Texas United States - Primary Location Full Time Salary Range: $156,160.00 - $234,240.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Aug 20, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.