General Responsibilities: Provide engineering and consulting services for a broad array of projects and clients. This may include performing and/or leading field investigations, engineering analysis, calculations, and recommendations, design and development of plans and specifications, observation and inspection, and the writing, preparation, and review of related reports for the services provided. Review drawings and construction to assure compliance with plans and specifications. Prepare proposals and cost estimates, track and evaluate project progress, budgets, and recommend changes. Research and resolve design and construction problems. Assign, review, and evaluate laboratory or field data for inclusion in reports. Apply sound engineering principles and be able to communicate complex engineering issues and concepts to technical and non-technical clients and project teams. Services may be provided for existing or proposed projects in a variety of sectors, including for example public works, transportation, commercial, communications, energy, and industrial. Essential Roles and Responsibilities: Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrating safety practices. Promote pre-task planning for all projects. Responsible for continuous quality monitoring and improvement on projects. Monitor and promote quality standards and practices. Responsible for providing consistent quality standards on project and proposal delivery. Develop understanding and be aware of project-related risk and how to protect the Company. Be familiar with company risk policies. Senior level engineering professional providing technical direction required for production and completion of both routine and unique or complex projects. Responsible for conceptualizing the initial design and/or investigative approach for a major phase of a large project or have overall responsibility for the engineering work on a project of moderate scope. Plan, schedule, conduct, and/or coordinates engineering work involving conventional engineering practices but may include a variety of complex features such as conflicting design requirements. Provide review of projects requiring complex and innovative investigation techniques and supervise the analysis and formulation of recommendations in written reports to clients; provides technical review of reports. Lead technical training and make informed decisions based upon state of the art technology issues. Provide leadership of marketing, sales and business development. Supervise less experienced engineers or technical support personnel on projects. Serve as a Terracon Authorized Project Reviewer. Requirements: Bachelor’s degree in Engineering. Minimum 8-11 years’ experience. Master’s degree in Engineering preferred. A valid driver’s license with acceptable violation history may be required. Required Qualifications: Terracon Authorized Project Reviewer status required. About Us Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement. Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. About the Team Innovation and hands-on practice come together in our geotechnical consulting services. We provide geotechnical services nationwide for a wide range of projects, drawing on six decades of historical geotechnical data, a fleet of more than 200 drill rigs, 140 accredited laboratories, and thousands of employees to quickly organize or capture site data wherever projects are located. From AI-supported solutions and predictive technologies to geophysics and traditional exploration, we deliver precision, value-added subsurface information and engineering and scientific expertise to solving our clients’ challenges and achieve their goals for project sustainability, quality, and efficiency. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION Job Description Property Type: Townhome Stage: Stabilized Unit Count: 141 Schedule: Monday-Friday; 8am-5pm + rotating on-call schedule Essential Responsibilities: 1. Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. 3. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs. 4. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. 5. Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. 6. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. Other Responsibilities: 1. Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. 2. May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. Service Technician 3. Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. Physical Demands: Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays. Required Licenses or Certifications: • Incumbents must have EPA certifications Type 1 and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.) • Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.) • Incumbents must have valid driver’s license to operate a golf cart on property depending on the property size, if applicable. The hourly range for this position is $22.00 - $24.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].
Job Description: Title: Private Client Group Supervisor – Personal Lines Work Mode: Fully remote for candidates able to work EST/CST shift | Experience: Quoting & Binding High Net Worth or Private Client Group Personal Lines Policies. Supervisory experience. Valid active licensing. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service. This role drives operational efficiency, team performance, and service excellence through leadership, coaching, process improvement, and collaboration with Personal Lines leadership. The Supervisor serves as a key resource for complex personal lines matters, supports employee development, and ensures team objectives align with departmental and organizational goals. Key Responsibilities: Account Management: Manage a small book of business while meeting all performance expectations for production, quality, and client service. Team Leadership: Direct day-to-day activities and workflow of assigned team members, ensuring efficient workload distribution and service continuity. Performance Management: Monitor team productivity, quality, and service standards; identify performance trends and provide coaching and development support. Employee Development: Coordinate onboarding, training, mentoring, and ongoing professional development to strengthen team capabilities and engagement. Talent Acquisition Support: Participate in candidate interviews and provide hiring recommendations to support team growth and staffing needs. Operational Collaboration: Partner with Personal Lines leadership to address process, service, quality, and personnel challenges while developing effective solutions. Communication & Reporting: Maintain frequent and transparent communication regarding team performance, priorities, and operational activities with leadership. Process Improvement: Identify, recommend, and implement best practices and operational improvements to enhance team and department effectiveness. Compliance & Standards: Ensure adherence to core work processes, company policies, regulatory requirements, and operational standards. Resource Management: Manage team scheduling and staffing considerations to support service goals and business continuity. Client Service Excellence: Support the resolution of escalated client service issues and serve as a resource for complex personal lines matters. Technical Expertise: Maintain advanced personal lines knowledge and provide guidance on industry trends, carrier requirements, and coverage solutions. Carrier & Internal Relationships: Develop productive relationships with carriers, leadership, and internal teams to support service excellence and operational success. Leadership Development: Continuously enhance leadership and management skills through professional development and participation in organizational initiatives. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 7+ years of insurance industry experience with broad personal lines knowledge 4+ years of insurance leadership, supervisory, or management experience 3+ years of Personal Lines experience preferred Advanced insurance account management and client service skills All required active insurance licensing Strong leadership, coaching, and team development capabilities Exceptional customer service, communication, and relationship management skills Excellent organizational, multitasking, and decision-making abilities Ability to manage high work volumes with accuracy and attention to detail Proficiency in Microsoft Office applications (Outlook, Word, Excel) College degree preferred; High School Diploma (or equivalent) required Exceptional personal character, professionalism, and integrity What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $85,000 to $100,000 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Private Client Group Supervisor – Personal Lines Work Mode: Fully remote for candidates able to work EST/CST shift | Experience: Quoting & Binding High Net Worth or Private Client Group Personal Lines Policies. Supervisory experience. Valid active licensing. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service. This role drives operational efficiency, team performance, and service excellence through leadership, coaching, process improvement, and collaboration with Personal Lines leadership. The Supervisor serves as a key resource for complex personal lines matters, supports employee development, and ensures team objectives align with departmental and organizational goals. Key Responsibilities: Account Management: Manage a small book of business while meeting all performance expectations for production, quality, and client service. Team Leadership: Direct day-to-day activities and workflow of assigned team members, ensuring efficient workload distribution and service continuity. Performance Management: Monitor team productivity, quality, and service standards; identify performance trends and provide coaching and development support. Employee Development: Coordinate onboarding, training, mentoring, and ongoing professional development to strengthen team capabilities and engagement. Talent Acquisition Support: Participate in candidate interviews and provide hiring recommendations to support team growth and staffing needs. Operational Collaboration: Partner with Personal Lines leadership to address process, service, quality, and personnel challenges while developing effective solutions. Communication & Reporting: Maintain frequent and transparent communication regarding team performance, priorities, and operational activities with leadership. Process Improvement: Identify, recommend, and implement best practices and operational improvements to enhance team and department effectiveness. Compliance & Standards: Ensure adherence to core work processes, company policies, regulatory requirements, and operational standards. Resource Management: Manage team scheduling and staffing considerations to support service goals and business continuity. Client Service Excellence: Support the resolution of escalated client service issues and serve as a resource for complex personal lines matters. Technical Expertise: Maintain advanced personal lines knowledge and provide guidance on industry trends, carrier requirements, and coverage solutions. Carrier & Internal Relationships: Develop productive relationships with carriers, leadership, and internal teams to support service excellence and operational success. Leadership Development: Continuously enhance leadership and management skills through professional development and participation in organizational initiatives. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 7+ years of insurance industry experience with broad personal lines knowledge 4+ years of insurance leadership, supervisory, or management experience 3+ years of Personal Lines experience preferred Advanced insurance account management and client service skills All required active insurance licensing Strong leadership, coaching, and team development capabilities Exceptional customer service, communication, and relationship management skills Excellent organizational, multitasking, and decision-making abilities Ability to manage high work volumes with accuracy and attention to detail Proficiency in Microsoft Office applications (Outlook, Word, Excel) College degree preferred; High School Diploma (or equivalent) required Exceptional personal character, professionalism, and integrity What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $85,000 to $100,000 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Private Client Group Supervisor – Personal Lines Work Mode: Fully remote for candidates able to work EST/CST shift | Experience: Quoting & Binding High Net Worth or Private Client Group Personal Lines Policies. Supervisory experience. Valid active licensing. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service. This role drives operational efficiency, team performance, and service excellence through leadership, coaching, process improvement, and collaboration with Personal Lines leadership. The Supervisor serves as a key resource for complex personal lines matters, supports employee development, and ensures team objectives align with departmental and organizational goals. Key Responsibilities: Account Management: Manage a small book of business while meeting all performance expectations for production, quality, and client service. Team Leadership: Direct day-to-day activities and workflow of assigned team members, ensuring efficient workload distribution and service continuity. Performance Management: Monitor team productivity, quality, and service standards; identify performance trends and provide coaching and development support. Employee Development: Coordinate onboarding, training, mentoring, and ongoing professional development to strengthen team capabilities and engagement. Talent Acquisition Support: Participate in candidate interviews and provide hiring recommendations to support team growth and staffing needs. Operational Collaboration: Partner with Personal Lines leadership to address process, service, quality, and personnel challenges while developing effective solutions. Communication & Reporting: Maintain frequent and transparent communication regarding team performance, priorities, and operational activities with leadership. Process Improvement: Identify, recommend, and implement best practices and operational improvements to enhance team and department effectiveness. Compliance & Standards: Ensure adherence to core work processes, company policies, regulatory requirements, and operational standards. Resource Management: Manage team scheduling and staffing considerations to support service goals and business continuity. Client Service Excellence: Support the resolution of escalated client service issues and serve as a resource for complex personal lines matters. Technical Expertise: Maintain advanced personal lines knowledge and provide guidance on industry trends, carrier requirements, and coverage solutions. Carrier & Internal Relationships: Develop productive relationships with carriers, leadership, and internal teams to support service excellence and operational success. Leadership Development: Continuously enhance leadership and management skills through professional development and participation in organizational initiatives. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 7+ years of insurance industry experience with broad personal lines knowledge 4+ years of insurance leadership, supervisory, or management experience 3+ years of Personal Lines experience preferred Advanced insurance account management and client service skills All required active insurance licensing Strong leadership, coaching, and team development capabilities Exceptional customer service, communication, and relationship management skills Excellent organizational, multitasking, and decision-making abilities Ability to manage high work volumes with accuracy and attention to detail Proficiency in Microsoft Office applications (Outlook, Word, Excel) College degree preferred; High School Diploma (or equivalent) required Exceptional personal character, professionalism, and integrity What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $85,000 to $100,000 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Private Client Group Supervisor – Personal Lines Work Mode: Fully remote for candidates able to work EST/CST shift | Experience: Quoting & Binding High Net Worth or Private Client Group Personal Lines Policies. Supervisory experience. Valid active licensing. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service. This role drives operational efficiency, team performance, and service excellence through leadership, coaching, process improvement, and collaboration with Personal Lines leadership. The Supervisor serves as a key resource for complex personal lines matters, supports employee development, and ensures team objectives align with departmental and organizational goals. Key Responsibilities: Account Management: Manage a small book of business while meeting all performance expectations for production, quality, and client service. Team Leadership: Direct day-to-day activities and workflow of assigned team members, ensuring efficient workload distribution and service continuity. Performance Management: Monitor team productivity, quality, and service standards; identify performance trends and provide coaching and development support. Employee Development: Coordinate onboarding, training, mentoring, and ongoing professional development to strengthen team capabilities and engagement. Talent Acquisition Support: Participate in candidate interviews and provide hiring recommendations to support team growth and staffing needs. Operational Collaboration: Partner with Personal Lines leadership to address process, service, quality, and personnel challenges while developing effective solutions. Communication & Reporting: Maintain frequent and transparent communication regarding team performance, priorities, and operational activities with leadership. Process Improvement: Identify, recommend, and implement best practices and operational improvements to enhance team and department effectiveness. Compliance & Standards: Ensure adherence to core work processes, company policies, regulatory requirements, and operational standards. Resource Management: Manage team scheduling and staffing considerations to support service goals and business continuity. Client Service Excellence: Support the resolution of escalated client service issues and serve as a resource for complex personal lines matters. Technical Expertise: Maintain advanced personal lines knowledge and provide guidance on industry trends, carrier requirements, and coverage solutions. Carrier & Internal Relationships: Develop productive relationships with carriers, leadership, and internal teams to support service excellence and operational success. Leadership Development: Continuously enhance leadership and management skills through professional development and participation in organizational initiatives. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 7+ years of insurance industry experience with broad personal lines knowledge 4+ years of insurance leadership, supervisory, or management experience 3+ years of Personal Lines experience preferred Advanced insurance account management and client service skills All required active insurance licensing Strong leadership, coaching, and team development capabilities Exceptional customer service, communication, and relationship management skills Excellent organizational, multitasking, and decision-making abilities Ability to manage high work volumes with accuracy and attention to detail Proficiency in Microsoft Office applications (Outlook, Word, Excel) College degree preferred; High School Diploma (or equivalent) required Exceptional personal character, professionalism, and integrity What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $85,000 to $100,000 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Private Client Group Supervisor – Personal Lines Work Mode: Fully remote for candidates able to work EST/CST shift | Experience: Quoting & Binding High Net Worth or Private Client Group Personal Lines Policies. Supervisory experience. Valid active licensing. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service. This role drives operational efficiency, team performance, and service excellence through leadership, coaching, process improvement, and collaboration with Personal Lines leadership. The Supervisor serves as a key resource for complex personal lines matters, supports employee development, and ensures team objectives align with departmental and organizational goals. Key Responsibilities: Account Management: Manage a small book of business while meeting all performance expectations for production, quality, and client service. Team Leadership: Direct day-to-day activities and workflow of assigned team members, ensuring efficient workload distribution and service continuity. Performance Management: Monitor team productivity, quality, and service standards; identify performance trends and provide coaching and development support. Employee Development: Coordinate onboarding, training, mentoring, and ongoing professional development to strengthen team capabilities and engagement. Talent Acquisition Support: Participate in candidate interviews and provide hiring recommendations to support team growth and staffing needs. Operational Collaboration: Partner with Personal Lines leadership to address process, service, quality, and personnel challenges while developing effective solutions. Communication & Reporting: Maintain frequent and transparent communication regarding team performance, priorities, and operational activities with leadership. Process Improvement: Identify, recommend, and implement best practices and operational improvements to enhance team and department effectiveness. Compliance & Standards: Ensure adherence to core work processes, company policies, regulatory requirements, and operational standards. Resource Management: Manage team scheduling and staffing considerations to support service goals and business continuity. Client Service Excellence: Support the resolution of escalated client service issues and serve as a resource for complex personal lines matters. Technical Expertise: Maintain advanced personal lines knowledge and provide guidance on industry trends, carrier requirements, and coverage solutions. Carrier & Internal Relationships: Develop productive relationships with carriers, leadership, and internal teams to support service excellence and operational success. Leadership Development: Continuously enhance leadership and management skills through professional development and participation in organizational initiatives. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 7+ years of insurance industry experience with broad personal lines knowledge 4+ years of insurance leadership, supervisory, or management experience 3+ years of Personal Lines experience preferred Advanced insurance account management and client service skills All required active insurance licensing Strong leadership, coaching, and team development capabilities Exceptional customer service, communication, and relationship management skills Excellent organizational, multitasking, and decision-making abilities Ability to manage high work volumes with accuracy and attention to detail Proficiency in Microsoft Office applications (Outlook, Word, Excel) College degree preferred; High School Diploma (or equivalent) required Exceptional personal character, professionalism, and integrity What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $85,000 to $100,000 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Private Client Group Supervisor – Personal Lines Work Mode: Fully remote for candidates able to work EST/CST shift | Experience: Quoting & Binding High Net Worth or Private Client Group Personal Lines Policies. Supervisory experience. Valid active licensing. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service. This role drives operational efficiency, team performance, and service excellence through leadership, coaching, process improvement, and collaboration with Personal Lines leadership. The Supervisor serves as a key resource for complex personal lines matters, supports employee development, and ensures team objectives align with departmental and organizational goals. Key Responsibilities: Account Management: Manage a small book of business while meeting all performance expectations for production, quality, and client service. Team Leadership: Direct day-to-day activities and workflow of assigned team members, ensuring efficient workload distribution and service continuity. Performance Management: Monitor team productivity, quality, and service standards; identify performance trends and provide coaching and development support. Employee Development: Coordinate onboarding, training, mentoring, and ongoing professional development to strengthen team capabilities and engagement. Talent Acquisition Support: Participate in candidate interviews and provide hiring recommendations to support team growth and staffing needs. Operational Collaboration: Partner with Personal Lines leadership to address process, service, quality, and personnel challenges while developing effective solutions. Communication & Reporting: Maintain frequent and transparent communication regarding team performance, priorities, and operational activities with leadership. Process Improvement: Identify, recommend, and implement best practices and operational improvements to enhance team and department effectiveness. Compliance & Standards: Ensure adherence to core work processes, company policies, regulatory requirements, and operational standards. Resource Management: Manage team scheduling and staffing considerations to support service goals and business continuity. Client Service Excellence: Support the resolution of escalated client service issues and serve as a resource for complex personal lines matters. Technical Expertise: Maintain advanced personal lines knowledge and provide guidance on industry trends, carrier requirements, and coverage solutions. Carrier & Internal Relationships: Develop productive relationships with carriers, leadership, and internal teams to support service excellence and operational success. Leadership Development: Continuously enhance leadership and management skills through professional development and participation in organizational initiatives. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 7+ years of insurance industry experience with broad personal lines knowledge 4+ years of insurance leadership, supervisory, or management experience 3+ years of Personal Lines experience preferred Advanced insurance account management and client service skills All required active insurance licensing Strong leadership, coaching, and team development capabilities Exceptional customer service, communication, and relationship management skills Excellent organizational, multitasking, and decision-making abilities Ability to manage high work volumes with accuracy and attention to detail Proficiency in Microsoft Office applications (Outlook, Word, Excel) College degree preferred; High School Diploma (or equivalent) required Exceptional personal character, professionalism, and integrity What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $85,000 to $100,000 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Private Client Group Supervisor – Personal Lines Work Mode: Fully remote for candidates able to work EST/CST shift | Experience: Quoting & Binding High Net Worth or Private Client Group Personal Lines Policies. Supervisory experience. Valid active licensing. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service. This role drives operational efficiency, team performance, and service excellence through leadership, coaching, process improvement, and collaboration with Personal Lines leadership. The Supervisor serves as a key resource for complex personal lines matters, supports employee development, and ensures team objectives align with departmental and organizational goals. Key Responsibilities: Account Management: Manage a small book of business while meeting all performance expectations for production, quality, and client service. Team Leadership: Direct day-to-day activities and workflow of assigned team members, ensuring efficient workload distribution and service continuity. Performance Management: Monitor team productivity, quality, and service standards; identify performance trends and provide coaching and development support. Employee Development: Coordinate onboarding, training, mentoring, and ongoing professional development to strengthen team capabilities and engagement. Talent Acquisition Support: Participate in candidate interviews and provide hiring recommendations to support team growth and staffing needs. Operational Collaboration: Partner with Personal Lines leadership to address process, service, quality, and personnel challenges while developing effective solutions. Communication & Reporting: Maintain frequent and transparent communication regarding team performance, priorities, and operational activities with leadership. Process Improvement: Identify, recommend, and implement best practices and operational improvements to enhance team and department effectiveness. Compliance & Standards: Ensure adherence to core work processes, company policies, regulatory requirements, and operational standards. Resource Management: Manage team scheduling and staffing considerations to support service goals and business continuity. Client Service Excellence: Support the resolution of escalated client service issues and serve as a resource for complex personal lines matters. Technical Expertise: Maintain advanced personal lines knowledge and provide guidance on industry trends, carrier requirements, and coverage solutions. Carrier & Internal Relationships: Develop productive relationships with carriers, leadership, and internal teams to support service excellence and operational success. Leadership Development: Continuously enhance leadership and management skills through professional development and participation in organizational initiatives. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 7+ years of insurance industry experience with broad personal lines knowledge 4+ years of insurance leadership, supervisory, or management experience 3+ years of Personal Lines experience preferred Advanced insurance account management and client service skills All required active insurance licensing Strong leadership, coaching, and team development capabilities Exceptional customer service, communication, and relationship management skills Excellent organizational, multitasking, and decision-making abilities Ability to manage high work volumes with accuracy and attention to detail Proficiency in Microsoft Office applications (Outlook, Word, Excel) College degree preferred; High School Diploma (or equivalent) required Exceptional personal character, professionalism, and integrity What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $85,000 to $100,000 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description: Title: Private Client Group Supervisor – Personal Lines Work Mode: Fully remote for candidates able to work EST/CST shift | Experience: Quoting & Binding High Net Worth or Private Client Group Personal Lines Policies. Supervisory experience. Valid active licensing. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service. This role drives operational efficiency, team performance, and service excellence through leadership, coaching, process improvement, and collaboration with Personal Lines leadership. The Supervisor serves as a key resource for complex personal lines matters, supports employee development, and ensures team objectives align with departmental and organizational goals. Key Responsibilities: Account Management: Manage a small book of business while meeting all performance expectations for production, quality, and client service. Team Leadership: Direct day-to-day activities and workflow of assigned team members, ensuring efficient workload distribution and service continuity. Performance Management: Monitor team productivity, quality, and service standards; identify performance trends and provide coaching and development support. Employee Development: Coordinate onboarding, training, mentoring, and ongoing professional development to strengthen team capabilities and engagement. Talent Acquisition Support: Participate in candidate interviews and provide hiring recommendations to support team growth and staffing needs. Operational Collaboration: Partner with Personal Lines leadership to address process, service, quality, and personnel challenges while developing effective solutions. Communication & Reporting: Maintain frequent and transparent communication regarding team performance, priorities, and operational activities with leadership. Process Improvement: Identify, recommend, and implement best practices and operational improvements to enhance team and department effectiveness. Compliance & Standards: Ensure adherence to core work processes, company policies, regulatory requirements, and operational standards. Resource Management: Manage team scheduling and staffing considerations to support service goals and business continuity. Client Service Excellence: Support the resolution of escalated client service issues and serve as a resource for complex personal lines matters. Technical Expertise: Maintain advanced personal lines knowledge and provide guidance on industry trends, carrier requirements, and coverage solutions. Carrier & Internal Relationships: Develop productive relationships with carriers, leadership, and internal teams to support service excellence and operational success. Leadership Development: Continuously enhance leadership and management skills through professional development and participation in organizational initiatives. Champion IOA core values and demonstrate integrity and leadership. Ideal Candidate Qualifications: 7+ years of insurance industry experience with broad personal lines knowledge 4+ years of insurance leadership, supervisory, or management experience 3+ years of Personal Lines experience preferred Advanced insurance account management and client service skills All required active insurance licensing Strong leadership, coaching, and team development capabilities Exceptional customer service, communication, and relationship management skills Excellent organizational, multitasking, and decision-making abilities Ability to manage high work volumes with accuracy and attention to detail Proficiency in Microsoft Office applications (Outlook, Word, Excel) College degree preferred; High School Diploma (or equivalent) required Exceptional personal character, professionalism, and integrity What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $85,000 to $100,000 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.