Job Results
Financial Services
Posted 3 weeks
Relationship Specialist I
VyStar Credit Union - Jacksonville, FL 32256
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 3 weeks
Consumer Lending Underwriting & Credit Supervisor
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Consumer Lending Underwriting & Credit Supervisor ACCOUNTABILITY STATEMENT This role’s primary function is to provide operational management and mentoring to our consumer credit underwriters. The Consumer Lending Underwriter & Credit Supervisor leverages extensive underwriting experience and strong analytical judgment to ensure the credit portfolio aligns with the organization’s established risk tolerances. These efforts must ensure a seamless and efficient member experience through omni-channel delivery to include digital, mobile, branch, and the call center. Quality loan decisions must be made while maximizing loan growth, net interest income objectives, member growth, portfolio performance, and market share. Their analytical ability must also be used effectively to interpret data and results through reporting based on our automated lending platform that incorporate Artificial Intelligence (AI) and Data Analytics partnerships to include 2020 Analytics, Zest Finance, Open Lending, etc. The incumbent is also responsible for the consumer lending portfolio performance of $2+ billion and to ensure that credit losses and delinquency ratios are maintained within defined thresholds. Incumbents are responsible for managing a minimum of nine (9) loan officers and for fostering, building, and maintaining excellent department relations throughout the organization, for creating and routinely demonstrating and exhibiting exemplary behaviors and actions that promote and encourage a positive work environment. This includes creating a culture where innovation in process improvements is encouraged and where each employee is individually and collectively responsible for reaching department and corporate goals. ESSENTIAL JOB FUNCTIONS: The Consumer Lending Underwriter & Credit Supervisor has oversight to ensure that the Lending Services teams meet or exceed annual operating plans and goals for loan volume, portfolio growth, net interest income, membership growth, delinquency, and loan loss ratios. Monitors the activity of the loan portfolio to ensure loan growth, proper credit quality, and the profitability of the portfolio. Ensures that proper quality control measures are in place to mitigate credit risk and monitors the effectiveness of these measures. Continual trend analysis of monthly lending and collection reports are used to make necessary adjustments to underwriting practices. Supervise the day-to-day operations of the Lending Services underwriting business unit. Reviews and analyzes reports relative to volume and processing times for each Lending Services team to determine staffing levels and effective staffing models. Thorough understanding of VyStar’s annual business plan using this information to drive departmental results. Prepare and track information for the monthly reports. Extensive working knowledge of all lending regulatory requirements to ensure that all processes, policies, and procedures are compliant. Including compliance with the MLA (Military Lending Act). Writes, revises, and/or reviews any applicable Lending policies, procedures, and team desktop procedures to remain in regulatory compliance. Uses experience and judgment to effectively analyze the impact of regulatory changes and, in conjunction with the Lending Business Analyst, Senior Lending Systems Administrator and ISD, recommends and facilitates the implementation of updates to the Lending System and Core System to ensure regulatory compliance. Use Verint scheduling software to create and monitor the schedules to ensure adequate coverage for extended hours of operation. System Administrator for CMS (Call Management System) call tracking software. Utilized both to monitor the number of calls received to ensure that service levels are achieved. Write and conduct employee performance reviews, loan reviews, and side-by-sides and provide ongoing coaching and performance feedback. Consumer Lending Underwriter & Credit Supervisors are also responsible for creating and administering any required disciplinary action plan when underwriters fail to maintain required portfolio performance standards up to and including termination. Develops, coaches, and trains credit underwriters through the underwriter loan authority progression steps to include: Underwriter I, Underwriter II and Senior Credit Underwriter loan authority. Facilitates periodic roundtable training exercises for Underwriters and Quality Assurance Loan Analysts Trains Sr. Underwriters and Underwriters on the Loan Deferment Team on Consumer TDR policies and procedures and proper use of the collection and record retention platforms utilized in the processing of loan modifications to remain in compliance with federal and state regulations. Serves as backup for the indirect business unit and provides support for the Indirect Underwriters. Resolves member and dealer issues as required. Must handle confidential material in a highly ethical manner. A wide degree of creativity and latitude is expected. Identifies critical issues and makes judgment calls within policy limits. Identifies and makes recommendations for process improvements, increased efficiencies, and quality service delivery to ensure timely loan decisions within service level agreements. Collaborates with Consumer Lending Credit and Product Innovation Manager in the creation of new products and loan matrices needed to support those new products within the consumer loan origination system. Participates in coordination of all loan origination and core system testing and implementation of on-going system releases and enhancements. Ensures all regulatory changes and/or enhancements are tested and implemented within the department and that all personnel receive the training necessary to keep loans within regulatory compliance. Must successfully complete a minimum of 40 hours of on-going lending training annually. This may include classes held internally at VyStar or community courses sponsored by VyStar and external and internal seminars. Successfully completes and passes on-line training courses when offered. Process and decision all employee consumer loans and workout loans for the credit union. Assists loan underwriters with complex loan decisions or issues that need to be escalated including loan appeals. Has advanced knowledge in luxury item underwriting, large dollar consolidation loans and various types of consumer loans. Reviews and decisions loans that are outside of the Sr. Underwriter’s loan authority. Resolves escalated issues/concerns from the Branch/Call Center Managers, Supervisors, Branch Vice Presidents, and members regarding applications. Ensures that solutions offered by the deferment team are in the best interest of both the credit union and members and FASB compliant. Tasked with increasing the loan portfolio within the lower credit tiers while maintaining fiscal soundness. Must possess and exhibit the ability to evaluate a member’s loan product needs based on their individual financial situation. Works with the Human Resource training department in the creation of training for loan originators including compliance and regulatory considerations. Performs activities and projects as assigned and requested. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. QUALIFICATIONS – Experience/Education/Training A bachelor’s degree in business or related field is required. A minimum of five years of loan origination experience and five years lending authority in a financial institution is required. An additional five years of lending experience may be substituted in lieu of the bachelor’s degree. Experience leading a team and managing to achieve business plan results. Technical Experience: Extensive knowledge of Microsoft Word, Excel, PowerPoint, CMS Supervisor, Verint, Meridian Link, Atlas, Report Portal, Evolve is preferred. Applicants must exhibit positive, well developed communication skills, both written and oral, be detail oriented, have good organizational and active listening skills, possess a strong ability to multitask and prioritize work in a fast-paced environment, and have a proven ability to work with others. Must have professional conduct, appearance and be self-motivated. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VYSTAR EXCELLENCE Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus. Focus your full attention by carefully listening to and observing your client or member. Connect. Consistently be friendly and approachable. Demonstrate you care. Understand. Listen empathetically and ask questions. (70%/30%) Counsel. Recommend solutions based on your client’s or member’s needs and objectives. Advance. Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 3 weeks
Mortgage Loan Closer
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Mortgage Loan Closer ACCOUNTABILITY STATEMENT The primary function for the Senior Mortgage Loan Closer is to work in conjunction with the Mortgage Closing Manager to train, counsel, and mentor closing specialist staff. The incumbent must demonstrate proficiency in the various software applications utilized by staff in the preparation of the closing documents for all VyStar mortgage loan programs. The incumbent ensures that all mortgage loans received in the closing unit settle within department defined timelines. Coordinates mortgage closings through closing agents for members and prepare any necessary documents. Incumbent must be proficient, understand and ensure all closings comply with regulatory, secondary market and private mortgage insurance guidelines pertinent to loan closings. ESSENTIAL RESPONSIBILITIES Serves as the backup to the Mortgage Closing Manager when the manager is out of the office. Work closely with the Mortgage Closing Manager to ensure closing specialist unit runs efficiently to complete the tasks and responsibilities associated with the closing function. Acts as a resource for technical information and guidance for mortgage loan closer specialists. Work in conjunction with the Mortgage Closing Manager to ensure disbursement of all mortgage loan products are completed in a timely and accurate manner. Monitor, review, and clear discrepancies on all daily closing reports associated with closing and funding of mortgage loans. Work closely with the Mortgage Closing Manager to provide and/or coordinate periodic up-training to ensure the mortgage closing unit stays abreast of credit union defined policies and procedures, federal and state regulations, secondary market investor requirements, and private mortgage insurance guidelines pertinent to closing and funding mortgage loans. Identify and make recommendations to Mortgage Origination Manager regarding process improvements, quality service and increased efficiencies within the closing unit. Assist in the resolution of escalated closing and/or funding issues and help monitor the management call-in line. Monitor the employee call-in line to help manage daily staffing requirements. Manage the department voicemail box and distribute voicemails as necessary. Maintain an active closing pipeline of employee loans and other loans as volume dictates. Performs the activities and projects as assigned and requested by the Mortgage Origination Manager. Performs other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. JOB QUALIFICATIONS EDUCATION High School Diploma or GED is required. College undergraduate degree preferred. Continuing education via local conferences and workshops is required for updates on federal regulations and secondary market requirements. EXPERIENCE Incumbent must have a minimum of three years of experience as a mortgage loan closer or mortgage closing supervisor. The incumbent must have in depth knowledge of mortgage loan closing requirements for Conventional and equity loan financing. Incumbent must be well versed in title, insurance, mortgage loan documents, and post-closing quality assurance in conjunction with secondary market guidelines. Supervisory experience preferred. KNOWLEDGE, SKILLS & ABILITIES Must be proficient and knowledgeable with state and federal regulations governing first mortgage and equity financing. Incumbent must maintain a high level of efficiency and accuracy in all assigned functions. Demonstrated ability and working knowledge of all Microsoft Office applications is required. Incumbent must have a proven ability to work under stress and heavy workload environment. Incumbent must demonstrate excellent written and verbal communication skills. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 3 weeks
Component Specialist I (Engine Builder) – Heavy Equipment
Ring Power Corporation - Saint Augustine, FL 32092
Main Duties & Responsibilities: Primary Job Role Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment. Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry. Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble engines, transmissions, transfer cases, axles, final drives, and differentials to manufacturer’s specifications by following published procedures and industry accepted practices. Performs designated repairs and rebuilds on customer or company owned components including, but not limited to, engines, transmissions, transfer cases, axles, final drives, and differentials. Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards. Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties. Inspects components to insure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times. Researches available safety & product updates, and completes warrantable repairs in accordance with manufacturer guidelines. Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost overrun, prior to the job being completed. Assumes Supervisors position temporarily, as necessary. Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and mentors others on the team to improve their technical skills and competencies. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs. Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input. Innovative: Sees old problems as opportunities for creative problem solving while staying within the parameters of good practice. Develops and fosters better, faster, or less expensive ways to do things. Thinks in terms of desired outcomes, not just reactive, quick solutions. Energized by any challenge that stands in the way. Remains agile and adapts in a high degree of ambiguity. Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work. Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures. Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities. Company Overview: In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications: Education and Experience Formal Education High School diploma or GED Experience 5-6 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Complete required training curriculum to be designated a Component Specialist I. Moderate level capability in the use of a computer, Microsoft Office products and relevant Dealer software programs. Not Required but Highly Desired Criteria Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs. Successfully completed relevant specialized equipment technical courses. Updating of Knowledge Job requirements frequently change requiring re-training once or more per year. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires complex problem solving skills in a dynamic environment. Independent research and analysis are routinely required to develop appropriate solutions. Awareness and intervention is expected to prevent problems from occurring. Creativity Job requires creativity as part of carrying out daily activities. New approaches are encouraged. Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process. Working Environment Stress Load Occasional exposure to these stresses (less than 20% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is scheduled after regular business hours with frequent requirements to work days, holidays and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) F: Climbing O: Balancing O: Stooping F: Kneeling F: Crouching F: Crawling F: Reaching C: Standing F: Sitting F: Walking O: Feeling F: Fingering F: Grasping F: Repetitive Motion C: Talking C: Hearing F: Pushing - Up to 25 lbs. F: Pulling - Up to 25 lbs. F: Lifting - Up to 25 lbs. O: Pushing - 26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O: Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. O: Outside environmental conditions: No effective protection from weather. O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. O: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. F: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level F: Vibration: Exposure to oscillating movements of the extremities of whole body. F: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. O: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. F: Oils: There is air and/or skin exposure to oils and other cutting fluids. O: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Posted 3 weeks
Pathologist Assistant – Pathology
Mayo Clinic - Jacksonville, FL 32256
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Responsible for the 'Gross' examination of all routine tissues; processing frozen section specimens for the Pathologist; provides dissection assistance in the Frozen Section Laboratory after the case has initially been assessed by the Pathologist; primary prosector for autopsies, responsible for dissection and dictation for autopsy cases. **This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program** Qualifications Graduate of an Approved Pathologists' Assistant Program or an equivalent of the Pathology Assistant-type of work experience. Additional Skills and Qualifications: Must possess technical and operational knowledge of the Frozen Section Lab and pathology procedures for gross examination of all routine tissues. Must have adequate use of both hands. Must be able to distinguish color. Must be able to work independently. Must be able to handle contact with deceased patients. Must be able to use a microscope and handle clinical instrumentation. Must be able to tolerate exposure to chemical vapors from formaldehyde, acids, bases, and alcohol. Must be able to tolerate (low level) exposure to Ionizing radiation, such as Technesium and Prostatic Seeds, (Gamma Radiation). Must be able to tolerate exposure to microwaves. Must be able to tolerate exposure to infection hazards such as blood borne pathogens and CJD. Must be able to handle skin contact with solvents and other chemicals such as, cleanser, 10% bleach, and chemical reagents. Must be able to work around machinery with moving parts. Must be able to work with immunosuppressed patients, particularly CJD, and frozen section specimens. License or Certification: ASCP board of registry certification and current with ASCP Board of Certification (BOC) Certification Maintenance Program Exemption Status Exempt Compensation Detail $111,508-$167,2273 per year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday- Friday 10:00 am -6:30 pm with rotating shifts Weekend Schedule NA at this time International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Rhonda Wilson
Posted 3 weeks
Principal Design Manager
Arcadis - Jacksonville, FL
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. Role description: Arcadis seeks a Principal Design Manager to join our team to support the growth of water, wastewater, stormwater, and solid waste opportunities in North Florida. This role will be based out of our Jacksonville, Florida office. As a Principal Design Manager, you will collaborate with other Area Leaders, Area Managers, Project Managers and Technical Experts to successfully win projects and assist in executing them to achieve our clients’ objectives while providing excellent client service. In addition, you will contribute to the strategic growth, planning and support of various key market initiatives throughout North Florida. Role accountabilities: The Principal Design Manager would be a critical member of our Resilience Water Team and be expected to lead and manage project delivery within the municipal Water / Wastewater market of this region. This professional position offers significant growth opportunities for advancement as you support delivery teams and build strong client relationships. You will be part of a dynamic team of engineers, leading water/wastewater/reclaimed water conveyance system projects and helping our clients develop sustainable and equitable solutions to the challenges faced by the water industry. Responsibilities include: Provide leadership, technical knowledge and experience to further develop our design team capabilities. Lead project tasks, in collaboration with project managers and clients, in the planning, design, permitting and construction of water, wastewater and/or reclaimed water facilities including but not limited to conveyance systems as well as creating and/or overseeing the preparation of construction documents (drawings and specifications) and permit applications, as well as supporting construction oversight/administration for both new construction and for rehabilitation work. Lead preparation of detailed engineering calculations and analysis and utilize design software, as needed, to solve complex issues. Develop and meet scope, delivery schedules and project budgets for each assignment. Work directly with project managers and area managers to determine needs and provide solutions and participate, as needed, in the preparation of winning proposals and successful presentations, as well as participate in task order development and interviews to win new projects. Strengthen client relationships through professionalism and technical expertise in all client meetings. Supervise and support the work of others and mentor junior level engineer and design/drafting technical staff. Ensure project compliance with all Arcadis practices and quality and safety standards. Travel (up to 20%) will be required for client meetings, client or professional events, and other activities as needed for project or business growth purposes. Qualifications & Experience: Required Qualifications 15 years of experience in design and/or project management in the water, wastewater, stormwater, resilience and solid waste sectors. Bachelor of Science Degree in Civil, Environmental, Water Resources, or a related field of study. Florida P.E. License or ability to obtain within 6 months. Key Skills/Attributes The ideal candidate will have experience in client and project management with municipal water, wastewater, stormwater, resilience, and/or solid waste projects of various sizes. They should demonstrate strong technical engineering and management skills, with experience in planning and design for municipal water, wastewater, stormwater, resilience, and/or solid waste projects, along with strong business acumen. The candidate must possess strong, clear, and concise written and oral communication skills, with the ability to lead teams and collaborate effectively with clients. Excellent technical writing skills are essential, as is the ability to deliver client presentations and develop and maintain strong client relationships, particularly with local municipalities. Preferred Qualifications Preferred qualifications include a Master’s Degree in Civil, Environmental, Water Resources, or a related field of study. Candidates with a Project Management Professional or Environmental Sustainability Professional certification are highly desirable. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 20 days PTO that accrue per year. The salary range for this position is $150,000 - $170,000/year. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #LI-CB2 #Resilience-NA #Water-NA
Posted 3 weeks
Homewood Suites Jacksonville Deerwood Park – Director Sales OEM
Aimbridge Hospitality - Jacksonville, FL 32216
Join Our Team as a Director of Sales! Step into the spotlight as our next sales superstar! As Director of Sales, you’ll be the mastermind behind packed rooms, record-breaking revenue, and a dream team that celebrates every win. If you love connecting with people, smashing big goals, and leading with energy and creativity, this is your time to shine—confetti cannons optional, but encouraged! This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly. KEY SKILLS/RESPONSIBILITIES Sales & Marketing Maestro: Cast your creative spells to fill rooms, pump up revenue, and turn every team win into a celebration worthy of confetti cannons! Team Spirit Captain: Assemble your dream team—train, mentor, and inspire a diverse crew that’s always ready to tackle any challenge with a high five and a smile. Strategy Trailblazer: Map out bold adventures—build budgets, forecast triumphs, and dream up marketing campaigns that make our hotel the hottest spot in town. Super Connector: Hit the road for epic sales calls, dazzling tours, and client meetups that are as unforgettable as they are fun. Network like a local legend and keep our fans coming back for more! Operations Sidekick Extraordinaire: Dive into every department, sprinkle your magic everywhere, and support the General Manager as the hotel’s ultimate ambassador of style and positivity. EDUCATION & EXPERIENCE At least 2 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and at least 2 years of related experience. Valid driver’s license in the applicable state required. Highly developed verbal and written communication skills; ability to negotiate, sell, and influence. Thorough experience with professional selling skills: opening, probing, supporting, closing. Strong analytical skills and strategic vision. Proficiency in Microsoft Office and general computer knowledge. Ability to work independently and manage multiple tasks. Strong organization and presentation skills. Demonstrated ability to manage and interact with people of diverse backgrounds. Advanced knowledge of sales, marketing, and hospitality principles. Ability to work well under pressure and maintain composure. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan PROPERTY INFORMATION: Encircled by pine trees in a quiet residential area, the hotel offers quick access to businesses, restaurants and St. John’s Town Center. Reach EverBank Field in 15 minutes for a Jaguars football game, and sink your toes in the sand at Jacksonville Beach within 20 minutes. JAX Airport is just 25 minutes away from our extended-stay hotel. We have a studio, one- or two-bedroom suite, all with a fully equipped kitchen and a separate living area with sofa sleeper. Start each day with a complimentary hot full breakfast, and join us for complimentary evening dinner and drinks Monday through Thursday. Our Jacksonville, FL hotel also has a full-service bar open 7 nights a week. Head to the lushly landscaped patio and get cozy by the firepit, or cook a meal on the barbecue grills. Our heated outdoor pool and fully equipped fitness center are great places to unwind after a long day. Stop by the 24-hour Suite Shop® convenience store for travel items, drinks and frozen meals. Our Deerwood Park Jacksonville hotel has 700 sq. ft. of stylish meeting space for 30-40 people.We also have a 24-hour business center. Application deadline for Colorado positions:
Posted 3 weeks
Account Technician External Unassembled – Teen Parent Center
Duval County Public Schools - Jacksonville, FL 32207
Job Summary Technical accounting work at the lead-worker level. Reviews, processes, and maintains accounting and/or fiscal records. This class lies above that of Account Clerk, Bookkeeper I, and/or Secretary/Bookkeeper. Inspects, reviews, and/or maintains a complex record system involving varied accounting and fiscal transactions, or of a less complex system involving a large number of transactions in compliance with established Duval County Public School System and/or divisional and departmental policies, rules and procedures. Essential Functions 1. Monitors and reviews the work of others and provides technical guidance and training to customers and other employees. 2. Researches and analyzes accounting and fiscal-related data. 3. Posts transactions to proper accounts. 4. Prepares and enters data to automated accounting systems. 5. Compiles and prepares fiscal reports and statements. 6. Reconciles, balances, and audits financial data and accounting records. 7. Receives funds, prepares deposits, and reconciles bank statements. 8. Composes correspondence. 9. Responds to inquiries from and communicates with teachers, principals, administrators, DTU and other unions, and other school District employees in order to resolve accounting-related problems and issues Probation: One (1) year Qualifications Open Requirements: A three (3) year combination of education, training and clerical/technical accounting or bookkeeping experience which includes the use of word processing and spreadsheet computer software applications. Successful completion of a high school, vocational/technical school or college-level Bookkeeping course may substitute for six months of the required experience. Three (3) semester hours of successfully completed college-level accounting course work may substitute for six (6) months of required accounting or bookkeeping experience. General Accounting I & II together may substitute for Principles of Accounting I and are together equivalent of one three-semester hour college-level accounting course. Promotional Requirements: All permanent employees of the unit in which the vacancy exists who have served for one (1) year or for a combination of one (1) year in the class(es) of Account Clerk, Bookkeeper I or Secretary/Bookkeeper, and who meet the open requirements may apply. Licensing: NA Knowledge, Skills, and Abilities Knowledge of techniques, methods, and procedures used in performing technical accounting functions Knowledge of techniques, methods, and procedures used in reviewing, monitoring, and training of employees performing clerical-accounting functions Knowledge of accounting principles, practices, procedures, methods, and theory Knowledge of School District budget policies, procedures, and cost centers Knowledge of laws, rules and policies governing leave, budgetary, fiscal and accounting books, records, and accounts Knowledge of the automated accounting systems used by the School District Strong mathematical skills in addition, subtraction, multiplication, and division Strong accounting and fiscal records maintenance skills Strong oral, written, and interpersonal skills Strong word processing, spreadsheet, database, and presentation software skills Ability to effectively manage time and prioritize work in the performance of assigned tasks Ability to organize and perform multiple tasks at the same time Ability to apply accounting knowledge to work assignments Ability to analyze and audit accounting, budgetary, and fiscal data Ability to read, comprehend, and apply job-related information, policies, rules, procedures Ability to prepare financial/accounting reports and statements Ability to review and monitor the work of others Ability to use word-processing, spreadsheet, and related software applications Ability to establish effective working relationships with fellow workers, administrators, and customers
Posted 3 weeks
Data Analytics, Intern
Jacksonville Jaguars - Jacksonville, FL
About the Jacksonville Jaguars The Jacksonville Jaguars are a professional football team and a member of the National Football League’s AFC South Division. The Jaguars are one of the NFL’s youngest franchises, playing their first regular season home game on Sept. 3, 1995, in Jacksonville, Fla., and have since won five division titles. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate, Fulham Football Club, All Elite Wrestling, Bold Events and Iguana Investments. Since 2012, Mr. Khan has had a positive impact on the Northeast Florida community through his investment in the team, capital improvements to EverBank Stadium and the creation of Daily’s Place, which hosts upwards of 40 concerts a year. Through the Jaguars Foundation, the Khan Family has donated more than $38 million to many worthy causes, including in three key areas of focus: neighborhood revitalization, youth development and NFL-league-wide initiatives. The Jaguars and Iguana Investments opened the Miller Electric Center, a state-of-the-art sports performance center and home to Jaguars football operations in 2023. Over the next several years, the Jaguars and Iguana Investments will complete Phase 1 of the Jacksonville Shipyards, a revitalization of the St. Johns Riverfront which will include a Four Seasons Hotel and Private Residences, an office building inclusive of the Jaguars front office headquarters, and a modernized marina and support building, as well as begin additional projects to transform the area around the stadium into a year-round, mixed-use sports and entertainment district. In 2024, the Jaguars and the City of Jacksonville announced plans to move forward with a reimagined Stadium of the Future, securing Jaguars football in Jacksonville for generations to come, and a continuation of annual traditions of the Florida-Georgia Football Classic and TaxSlayer Gator Bowl while also opening opportunities for future Super Bowls, Final Four tournaments, college football playoffs, marquee concerts and more. The Stadium of the Future features a protective canopy, wider concourses, new communal spaces, scenic lookout decks, immersive in-bowl technology, new seating types and a public Floridian nature park. Additional details can be found at www.jaguars.com/stadiumofthefuture. We are committed to creating an environment that fosters the growth and success of a highly engaged workforce in the professional sports and entertainment. Our company culture seeks individuals who embody our core company principles: Passion, Respect, Innovation, Dedication, and Empowerment (PRIDE). Our company fosters a culture of continuous learning and a commitment to excellence, while also recognizing the significance of infusing excitement, originality, and fun into the workplace. By integrating these values and concepts, we establish a robust and dynamic work environment that upholds our vision of being a championship NFL team, an innovative entertainment company, and an exceptional community leader. Summary The Jacksonville Jaguars are committed to developing talent and interest in professional sports. An internship at the Jaguars will provide you the chance to explore your career interests, acquire marketable job skills while “learning the ropes” of the industry, establish professional contacts, and gain practical “hands on” experience while working at the highest level of professional sports. Jaguars’ internships offer meaningful educational work experiences designed to meet your academic and career goals. Management and staff will teach and encourage, but it’s up to you to bring an enthusiasm to learn. Through this program, you will identify learning goals and work with the Jaguars management to achieve those goals. The Data Analytics, Intern will support the Analytics team in improving data driven decisions across the organization. This role involves analyzing business data, creating visualizations, and generating insights to enhance sponsorship and marketing. Interns will gain experience with analytics tools, cloud platforms, and cross department collaboration. Job Responsibilities As a member of the Analytics department, the Data Analytics, Intern will work alongside data analyst to support sponsorship and marketing data initiatives, including: Assist in building and refining fan segmentation models using SQL and other data tools. Analyze ticketing, email engagement, and demographic data to support targeted marketing campaigns. Conduct sponsorship due diligence for potential partners. Develop dashboards and visualizations to communicate insights to internal stakeholders. Support ad hoc reporting requests and cross-functional projects. Collaborating with data analysts, and key stakeholders to understand business needs. Internship Qualifications Required Must be currently pursuing an undergraduate or graduate degree (Business Analytics, Data Science, Statistics, Marketing, or a related field) OR have graduated within 18 months of the internship start date. Strong proficiency in SQL; experience with Excel and data visualization tools (e.g., Tableau, Power BI). Passion for sports and curiosity about fan behavior and business strategy. Strong organizational skills with the ability to prioritize tasks effectively. A collaborative mindset and enthusiasm for team-based work. High attention to detail and accuracy. Ability to work in a fast-paced environment. Availability to work onsite in Jacksonville, Florida for the entirety of the internship. Preferred Prior internship, academic project, or coursework involving data analysis or visualization. Other Details Term: Fall 2026 – Spring 2027 Interns will give a final presentation at the end of their internship. Chosen Interns are responsible for personal accommodations, such as local housing and transportation. Internships at the Jaguars are paid positions. This role will accept applications through approximately the beginning of June. View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team! Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States. Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.
Posted 3 weeks
Advanced Cyber Threat Response & Forensics Lead
Deloitte - Jacksonville, FL 32202
Deloitte's Cyber Services help our clients to be secure, vigilant, and resilient in the face of an ever-increasing array of cyber threats and vulnerabilities. Our Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions using proven methodologies and tools in a consistent manner. Our services help organizations to address, in a timely manner, pervasive issues, such as identity theft, data security breaches, data leakage, cyber security, and system outages across organizations of various sizes and industries with the goal of enabling ongoing, secure, and reliable operations across the enterprise. Recruiting for this role ends on 12/1/2026 Job Summary We are seeking an experienced professional to join our Cyber Defense and Resilience team, who will have extensive experience in Cyber Incident Response. This role involves supporting our client teams in defining, delivering and improving their Cyber Incident Response program to be able to support client's Readiness, Response, and Recovery from Cyber incidents or other crises and events. The candidate will also act as an integrator and champion internally and drive the definition, design, and deployment of solutions and services to advance Deloitte Cyber's Crisis & Incident Response and Technical Resilience offerings. Responsibilities Experience in leading the full lifecycle of Cyber incident response, manage and execute incident response engagements for clients, including investigations, containment, remediation, and recovery activities. Review deliverables and coordinate technical sessions to ensure high-quality service and Prepare incident reports, technical documentation, and client communications; maintain high standards for clarity and accuracy. Create and enhance client's Crisis & Incident Response solutions based on industry standards such as ISO 27001, NIST, and CIS to advance Cyber incident readiness, response and recovery utilizing various related technologies. Identify opportunities for process optimization and continuous improvement in incident monitoring, detection, and response. Team Management: Strong leadership and team management skills. Supervise and mentor team members (US and US-India), fostering skills development, high performance, and collaborative delivery. Champion Cyber Crisis & Incident Response Solutions: Champion the development of Deloitte's Cyber Defense & Resilience market offerings around Crisis & Incident Response and Technical Resilience, ensuring alignment with industry best practices, leading technologies, and evolving client needs related to risk and threats. Drive Continuous Improvement: Utilize industry-leading practices and technology-based tools or methodologies to enhance the monitoring, delivery, and reliability of Deloitte Cyber's services provided to clients. Offer Thought Leadership and Training: Provide guidance on industry leading practices for development, while participating in the evaluation of new requirements. Contribute to the development of security awareness and training initiatives as necessary. Manage and Mentor Teams: Lead and mentor a US and US-India team, ensuring the effective delivery of technology risk management services and capabilities Qualifications Required: 10+ years of hands-on experience on Cyber Defense & Resilience solutions, including but not limited to cyber incident response, cyber resilience, and initiating / leading cyber transformation programs. BS/BA degree Limited visa sponsorship may be available Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000. #CDRCyber26