Job Results
Financial Services
Posted 3 weeks
Trainer II, Client Learning
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role: FIS is looking for a Client Trainer to join our Learning Solutions team. This position includes both developing and conducting live training to our financial institutions and working with Instructional Designers to create self-paced sessions. This training professional will be responsible for providing training on products specific to Digital One Business software. Additional application and soft-skills training may be required. The ideal candidate will have experience with banking and/or specifically with Digital One Business banking at a financial institution. Proficiency delivering training virtually and in the classroom is required. Comfort working in a team environment and ability to communicate with several different organizational levels of financial institution representatives is required. Creative thinking, problem solving abilities and familiarity with Instructional Design and Multi-Media development tools are a plus. Please note: this is a full-time position with a required hybrid schedule in the posted location. Current and/or future sponsorships are not available for this role. About the team: Our team is responsible for delivering training to clients using the Digital One Business. We have a wide variety of experiences on the team and value communication and collaboration. Our role involves direct interaction with our clients. We represent the values and brand of the company. We work closely with our partners in Implementations and Conversions to ensure an accurate and thorough Learning Plan is developed and deployed on each project and deliver our content based on feedback from the Project Team. What you will be doing: As a Client Trainer, you will conduct task & job-based training on FIS products and systems for new clients as part of new conversions, conversion-merger and acquisition projects, existing clients who require refresher training, or need to train new employees and/or FIS employees who support the product, specifically Digital One Business. Learn assigned application (Digital One Business) using recordings and existing training materials Create engaging presentations using our standard marketing materials and templates Update training guides as needed Collaborate with team members and subject matter experts Deliver courses as assigned based on project, expertise and availability either in person or virtually Demonstrate self-motivation and direction Work independently when necessary The Ideal Candidate: Strong presentation and course creation skills Banking and/or Digital One Business banking experience An affinity for teamwork and relationship building Creative thinker excited to grow our learning solutions offerings Is looking to join our team and build a long-term career with FIS What you bring: Strong, professional presentation skills Ability to use Microsoft Applications independently Ability to utilize recordings and existing materials to learn the applications assigned Innovative ideas to engage and inspire our learners Strong collaboration skills Conduct training needs assessments to understand characteristics and skill levels of learners, the job setting and to identify processes and tasks performed by system users. Determine appropriate instructional strategy based on results of needs assessment. Design, modify or develop instructional materials for multiple training modalities including traditional instructor-led classes, web-based/virtual classes and job-aids. Classes may consist of standard or customized course content, and may use a train-the-trainer approach. Conduct traditional classroom or web-based training sessions using effective presentation skills, verbal communication skills and classroom management skills. Assess training outcomes by soliciting and reviewing feedback and evaluation of classes taught. For systems/products trained, review system/software documentation from product development teams, such as release notes, system requirements, system design specifications, technical and functional system design, configuration control requirements, etc. to understand and stay current on system changes – enhances system knowledge through hands-on practice using test banks. Develop and manage content and parameters of training banks including account and scenario setup, product definition across multiple applications and security with a focus on Digital One Business and our Digital One suite of products. Manage and complete all aspects of training projects including reviewing Statements of Work and other contractual client documents relevant to training services for assigned projects, communicating with clients, working with implementation and client relationship teams to understand client business needs (adapts training context and content accordingly), scheduling and travel planning, status and expense reporting, following-up and issue resolution and resetting parameters of training bank, including student and demonstration accounts and user IDs and passwords. Travel percentage for this role: 20% EDUCATION REQUIREMENTS: Bachelor’s degree in finance or adult education or the equivalent combination of education, training, or work experience. Thorough, detailed knowledge of FIS systems and products trained as well as FIS procedures. Effective presentation and interpersonal skills Understanding of and ability to demonstrate adult education principles and techniques Classroom management skills Understanding of banking and financial services industries and products including commercial and consumer banking, lending, insurance, with an emphasis in online banking. Strong verbal and written communication skills; clear, tactful and constructive Proficient with technology and office automation tools and applications Customer service skills, understanding and focusing on client needs, establishing credibility and building positive, professional, relationships with clients Team skills including ability to establish and maintain effective working relationships with all levels within organization, internally and externally Strong time management, problem solving, project management, leadership and negotiation skills Attention to detail Resourcefulness, flexibility, versatility, dependability What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 3 weeks
Professional Services Consultant, Senior (Quantum)
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Job Description The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks, and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS? About the Team The Quantum Treasury Management Professional Services team partners with clients to modernize treasury operations through automation, streamlined workflows, and advanced analytics. The Quantum platform enables improved visibility into cash flows, balances, funding strategies, interest rate derivatives, currency risk, and centralized treasury functions within shared service environments. What You Will Be Doing Lead and support treasury technology initiatives aligned to client business strategies Work independently or within cross-functional teams on client-specific engagements Act as a key liaison between clients, consultants, and technical teams Define project scope, objectives, and functional requirements Analyze client needs, industry trends, and best practices to inform solution design Develop clear technical and functional specifications for implementation Design and improve processes to increase efficiency and resolve complex issues Assess existing technologies and recommend tailored solutions Provide expert guidance on the business impact of Quantum applications and services What You Bring Bachelor’s degree or equivalent experience Typically, 3 or more years of treasury or treasury technology experience Experience implementing Quantum Treasury Management or similar platforms Strong background in software implementation and financial services Expertise in application architecture, development tools, and data modeling Proficiency in SQL and quality management practices Hands-on experience with at least one programming language Excellent client-facing communication and stakeholder management skills Strong analytical, problem-solving, and decision-making capabilities Demonstrated ability to influence, lead, and estimate work for project deliverables Flexibility to travel is required What We Offer You A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $124,678 - $249,350 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 3 weeks
Analyst Lead, Sourcing
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? Role location: About the role FIS is seeking a Senior Manager, Labor Category Management to provide strategic leadership and enterprise governance across Third‑Party Labor, with a strong emphasis on Management Consulting and Professional Services spend as well as supporting Corporate Function Labor. This role operates with a high degree of autonomy, influences enterprise‑wide decisions, and partners closely with senior business, Finance, and Procurement leaders. The Senior Manager is accountable for long‑term category strategy, value delivery, and disciplined demand management, ensuring external labor is deployed intentionally and competitively in support of business outcomes. About the team You will be part of a global procurement and category management team responsible for aligning external labor strategies with enterprise priorities. The team works closely with cross‑functional stakeholders to balance cost, risk, and access to critical skills. Collaboration, data‑driven decision making, and strong executive partnerships are core to how the team operates. What you will be doing Own and execute the global Third‑Party Labor category strategy, including management consulting and professional services. Translate enterprise objectives into multi‑year strategies that balance cost efficiency, risk management, and business agility. Establish and enforce enterprise guidelines governing the use of consulting and third‑party labor. Shape and influence demand by challenging non‑strategic requests and aligning work to appropriate delivery models. Lead complex sourcing initiatives, commercial negotiations, and supplier decisioning. Oversee supplier performance, including executive‑level reviews and issue escalation. Partner with Finance on forecasting, planning, savings delivery, and executive reporting. Provide leadership with clear, data‑driven insights on spend trends, risks, and optimization opportunities. What you will need Experience in category management, strategic sourcing, or procurement, ideally within labor, consulting, or professional services. Proven ability to operate at a senior management level within a complex, matrixed organization. Strong commercial judgment, analytical skills, and executive communication capability. Experience managing complex, ambiguous issues requiring enterprise‑level evaluation and discretion. Added bonus if you have Experience supporting corporate functions or enterprise‑wide operating models. Exposure to large‑scale consulting engagements and professional services governance. Strong background in spend analytics, demand management, or financial planning. What we offer you At FIS, you can learn, grow and make an impact in your career. Our benefits include: · Flexible and creative work environment · Diverse and collaborative atmosphere · Professional and personal development resources · Opportunities to volunteer and support charities · Competitive salary and benefits . Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 3 weeks
Relationship Specialist
VyStar Credit Union - Yulee, FL 32097
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist's responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship-building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 3 weeks
Mortgage Servicing Supervisor (Escrow)
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Mortgage Servicing Supervisor (Escrow) ACCOUNTABILITY STATEMENT Supervises the daily operations of the mortgage loan servicing staff tasked with the various processes associated with servicing first mortgages, equity loans, and mobile home loans to ensure loans are serviced in accordance with VyStar policies/procedures, secondary market requirements, private mortgage insurance company requirements, and state/federal regulations. Must demonstrate proficiency in federal and state regulations pertinent to all aspects of mortgage loan servicing activities. Staffs, trains, supervises evaluates and develops employees. ESSENTIAL JOB FUNCTIONS Supervises general mortgage servicing and mortgage document retention staff related functions consistent with VyStar Credit Union policies and procedures, secondary market guidelines, and state/federal regulations Monitors daily work assignments and timeliness of completion of same to ensure all production deadlines are adhered to. Schedules and assigns work to improve productivity as needed. Makes mortgage loan servicing decisions as authorized by policy and in conjunction with secondary market, private mortgage insurance and federal/state regulations. Ensures staff receives pertinent training to complete all job-related skills and soft skills to support employee growth and development. Completes and administers monthly benchmark review and on-on-one’s timely for employee mentoring and coaching opportunities. Completes and administers annual evaluations for general mortgage servicing staff within credit union timelines. Handles escalated member calls related to mortgage servicing activities. Monitors inbound and outbound mortgage servicing calls for quality assurance. Reviews mortgage servicers queue productivity, follow-up exceptions, daily performance activity, employee attendance and punctuality. Monitors all servicing related reporting from the credit union core servicing system and customized reports to ensure they are worked in a complete, timely and accurate manner. Ensures reports are worked within mortgage management defined timelines and that any issues noted are addressed and resolved promptly. Works with servicing staff to ensure desktop and published credit union procedures reflect current practices and are periodically reviewed to guide employees on performing their daily tasks in a productive and efficient manner. Promotes technological enhancements that will allow the servicing related tasks and responsibilities to be completed in an accurate, timely and efficient manner. Promotes a positive and cohesive environment across all units operating within the Mortgage Servicing Department and throughout the credit union. Cross-sells other credit union services. Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with those values. Performs the activities and projects as assigned and requested by the Mortgage Servicing Manager, and/or Vice President Mortgage Servicing. Assumes duties of Mortgage Loss Mitigation Supervisor and/or Mortgage Servicing Manager in the event of absence within the scope of authority assigned. Identify and make recommendations to Mortgage Servicing Manager and/or Vice President Mortgage Servicing regarding process improvements, quality service and increased efficiencies Performs other duties as assigned All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors and to provide support and feedback to employees assigned to the servicing unit to consistently practice and demonstrate VyStar Excellence behaviors in performing the duties and responsibilities of their position. Expected VyStar behaviors are defined as: Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable demonstrate you care. Understand Listen empathetically and ask questions (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member’s expectations are exceeded. Verify follow-up action. QUALIFICATIONS EXPERIENCE Incumbent must have a minimum of six years experience in a financial or lending institution with direct member contact in mortgage servicing for conventional, equity, and mobile home loans. EDUCATION The minimum formal education required is completion of high school. Undergraduate and/or graduate degrees in management, business, finance or accounting are preferred but not required for this position. A minimum of two years experience in a leadership or supervisory position is required or attained level of Mortgage Servicer III. Specialized classes in mortgage servicing, accounting, economics or related fields are preferred. Continuing education via local conferences and workshops is required for updates on federal regulations and secondary market requirements. Must be knowledgeable of the state/federal regulations governing mortgage servicing. The incumbent must be well versed in secondary market servicing guidelines specific to the servicing of mortgage loans KNOWLEDGE, SKILLS, & ABILITIES Incumbent must have a minimum of six years experience in a financial or lending institution with direct member contact in mortgage servicing for conventional, equity, and mobile home loans. Incumbent must be well versed in servicing requirements for secondary market guidelines, private mortgage insurance company requirements, state/federal regulations and credit union policies/procedures related to mortgage loan servicing activities. Knowledge of federal and state regulations related to mortgage loan servicing such as Fair Credit Reporting Act, Escrow Regulations, Truth in Lending Act, Real Estate Settlement Procedures Act and Flood Regulations. Applicant must have positive, well-developed communication skills, both written and oral, be detail oriented, have good organizational and active listening skills, the ability to work in a fast-paced environment and proven ability to work with others. Proven ability to work under stress and in a heavy workload environment. Must have professional conduct and appearance and be self-motivated. Must work under the philosophy of “people helping people” and be able to communicate with members and legal council at all levels. Incumbent must demonstrate the qualities of a self-starter and one who follows through on all job duties. Must understand basic functions of a PC and be proficient in the use of a financial calculator and copier. Machines used in the performance of this position include PC, printer, multi-function equipment, phone equipment and building alarm system. Familiarity with the operation of building equipment and machines operated by the department employees is considered beneficial in problem solving. Demonstrated ability and working knowledge of all Microsoft Office applications is required DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 3 weeks
Support Technician, Transportation
Duval County Public Schools - Jacksonville, FL 32207
Job Summary Provides administrative support work in assisting district administrators in planning, coordinating, monitoring, and facilitating administrative actions and processes. Additional Job Duties that may be required: Manage driver / monitor certification Make sure all bus drivers and monitors are properly certified before working Track required documents (CDL, background checks, fingerprints, medical, training, etc.) Monitor expiration dates and ensure renewals are completed on time Maintain records and compliance Keep accurate records of all driver / monitor certifications and qualifications Enter and update data in District / State systems Ensure compliance with Federal, State, and District transportation rules Oversee background and screening processes Coordinate fingerprinting and background checks Review Motor Vehicle Records (MVRs) (driving history) Ensure drivers and monitors meet safety and eligibility standards before approval Work with Contractors and staff Follow up with Contractors to remedy missing or expired credentials Communicate certification issues to Contractors and District leadership Ensure drivers and monitors meet all ongoing certification and safety requirements Essential Functions 1. Researches and compiles data, and prepares reports and correspondence. 2. Organizes and tracks the status of legislation, application or case record processing, responding to complaints, and/or resolving work related problems. 3. Recommends, coordinates, and implements administrative practices and procedures to facilitate work processes and accomplish unit activities. 4. Interprets laws, rules, regulations, policies, for the purpose of answering inquiries, resolving complaints, or to resolve work related problems. 5. Prepares correspondence relating to administrative activities for the purpose of presenting information, or resolving complaints or work related problems. 6. Maintains administrative records and files. 7. Attends meetings to provide or clarify information, facilitate processes, or resolve problems. 8. Performs other duties as assigned. Probation: Six (6) months Qualifications Open requirements: Four (4) year combination of education, training, and experience in administrative work or related area. Knowledge of accounting practices and policies, Excel, and reconciling contractor invoices for payment preferred. Promotional requirements: NA Licensing: NA Knowledge, Skills, and Abilities Knowledge of administrative practices, methods, and procedures relating to administrative support areas Knowledge of research and statistical methods and techniques Strong word processing, spreadsheet, database, diagramming, and/or presentation software skills Strong oral, written, and interpersonal communication skills Strong data research, compilation, analysis, and presentation skills Strong calculator, personal computer, fax, and office equipment operation skills Ability to resolve work related problems or complaints Ability to use judgment in search for solutions or improvement to work processes Ability to coordinate work activities Ability to research and compile data, prepare written reports and correspondence Ability to interpret laws, rules, and regulations Ability to operate standard office equipment such as personal computers, copiers, fax machines, and related equipment Ability to read, understand, and apply job-related rules, policies and procedures Ability to prepare reports
Posted 3 weeks
Analyst Lead, Sourcing
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? Role location: About the role FIS is seeking a Senior Manager, Labor Category Management to provide strategic leadership and enterprise governance across Third‑Party Labor, with a strong emphasis on Management Consulting and Professional Services spend as well as supporting Corporate Function Labor. This role operates with a high degree of autonomy, influences enterprise‑wide decisions, and partners closely with senior business, Finance, and Procurement leaders. The Senior Manager is accountable for long‑term category strategy, value delivery, and disciplined demand management, ensuring external labor is deployed intentionally and competitively in support of business outcomes. About the team You will be part of a global procurement and category management team responsible for aligning external labor strategies with enterprise priorities. The team works closely with cross‑functional stakeholders to balance cost, risk, and access to critical skills. Collaboration, data‑driven decision making, and strong executive partnerships are core to how the team operates. What you will be doing Own and execute the global Third‑Party Labor category strategy, including management consulting and professional services. Translate enterprise objectives into multi‑year strategies that balance cost efficiency, risk management, and business agility. Establish and enforce enterprise guidelines governing the use of consulting and third‑party labor. Shape and influence demand by challenging non‑strategic requests and aligning work to appropriate delivery models. Lead complex sourcing initiatives, commercial negotiations, and supplier decisioning. Oversee supplier performance, including executive‑level reviews and issue escalation. Partner with Finance on forecasting, planning, savings delivery, and executive reporting. Provide leadership with clear, data‑driven insights on spend trends, risks, and optimization opportunities. What you will need Experience in category management, strategic sourcing, or procurement, ideally within labor, consulting, or professional services. Proven ability to operate at a senior management level within a complex, matrixed organization. Strong commercial judgment, analytical skills, and executive communication capability. Experience managing complex, ambiguous issues requiring enterprise‑level evaluation and discretion. Added bonus if you have Experience supporting corporate functions or enterprise‑wide operating models. Exposure to large‑scale consulting engagements and professional services governance. Strong background in spend analytics, demand management, or financial planning. What we offer you At FIS, you can learn, grow and make an impact in your career. Our benefits include: · Flexible and creative work environment · Diverse and collaborative atmosphere · Professional and personal development resources · Opportunities to volunteer and support charities · Competitive salary and benefits . Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 3 weeks
Vice President – Engineering
Stellar Energy - Jacksonville, FL 32224
Vice President - Engineering Position Type: Full-time, Exempt, Salary Reports to: President of Data Centers Supervisory Responsibility: Engineering Department Location: Jacksonville, FL Company Summary Stellar Energy is a trusted provider of turnkey liquid-to-chip cooling solutions for the world’s leading data center and industrial manufacturing customers. As computing demand and industrial processes continue to grow, modern facilities require cooling infrastructure that can scale quickly, efficiently, and reliably. Our modular approach enables high-volume production while maintaining the flexibility to customize each solution. From Central Utility Plants to Coolant Distribution Units, Stellar Energy delivers scalable cooling infrastructure designed to support the rapid expansion of data centers and mission-critical industrial operations. Backed by deep engineering expertise and large-scale manufacturing capability, Stellar Energy helps customers deploy critical infrastructure faster and with confidence. Summary Objective The VP Engineering is responsible for planning, organize and direct engineering departments in the company’s global offices to meet company objectives for design, new product development and improvement of existing product lines by performing the following duties personally or through subordinates. Major responsibilities include directing all engineering activities such as project execution, contract review, design management and product development for all of Stellar Energy’s product line. Essential Functions Direct and manage Engineering and Automation activities for project execution, contract review, quality management and product development for all Stellar Energy projects globally. Co-ordinate global resources and source specialist engineering services for international projects. Act as Design Project Manager on major projects. Responsible for teamwork assignments, career planning, and performance evaluation. Ensure compliance with customer, authority, and industry codes and specifications. Responsible for cost planning and control to meet goals. Responsible for the development and design execution of Stellar Energy’s product line. Manage company technical specifications, procedures, and design data. Provide conceptual design and technical solutions for the Business Development team. Directs engineering operations and activities, including product development, existing product support, and technical support of sales. Heads research and development to bring new products and services to the market. Develops accurate financial forecasts and budgets that facilitate decisions on planning, fundraising, and capital expenditures. Devises design criteria and oversees product development through design, product build, and testing. Coordinates with other departments such as finance, marketing, and production to coordinate production, manage budgets, obtain equipment, and manage other processes. Develops testing procedures to document the performance of equipment and provide data. Organizes training and education for engineers. Oversees the hiring process. Participates in ISO 9001 and other audits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Leadership Technical capacity. Problem solving/analysis. Excellent written and verbal communication. Interpersonal and customer service skills. Financial Acumen Excellent computer skills. Supervisory Responsibility This position has supervisory responsibilities. Work Location This position will work out of our Main Office in Jacksonville, FL. This position is not approved for telecommuting or working remotely. Work Environment Most work is performed in an office environment. Regular trips to the fabrication shop for observation and support may be necessary which may require the use of personal protective equipment such as safety glasses, steel-toed boots, and head protection. Physical Demands While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Travel Anticipated 20% travel for this position. Some occasional local day travel may also be necessary. Required Education and Experience. Bachelor of Science degree in Engineering from an accredited University. Minimum 20 years of experience in power generation or cooling system design or similar projects working experience. Minimum of 5 years of experience in Engineering Management and Leadership Experience in process system design, rotating equipment, and heat transfer. Familiar with ASME B31, NEC, ASHRAE, AHRI, CTI, HI, and various building codes. Experience with international codes and standards. Familiar with selection and technical requirement of general mechanical equipment including chillers, pumps, cooling towers, heat exchangers, etc. Excellent organizational skills. Preferred Education and Experience Master’s degree in engineering or business from an accredited University. Experience working in overseas locations. Additional Eligibility Qualifications Any other qualifications needed. Work Authorization Must be authorized to work in the USA. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Posted 3 weeks
GUEST SERVICE REPRESENTATIVE I (PART-TIMEw/BENEFITS)
Navy Exchange - Jacksonville, FL
Job Number: 260001FG Primary Location: United States-Florida-Jacksonville Organization: Jacksonville Pay Range: $16.75 up to $24.90 This is a Part-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all guests. Duties and Responsibilities: Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning lodging facilities amenities and provides information about local attractions - Assists guests with all requests in person or via telephone including but not limited to making confirming and or cancelling room reservations collecting payments and presenting lodging receipts check-in check-out process authorized patron verification guest room assignments credit card processing etc. - Greets and welcomes guests upon sight always maintaining outstanding guest relations. - Communicates with all lodging associates and chain of command concerning operations guest issues or situations that require immediate attention. - Applies knowledge of standard operating procedures processes and rules governing patron eligibility. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of non-availability CNA and or alternative lodging options in the area. - Assists Front Office Manager Supervisor or Assistant General Manager AGM in handling group reservations utilizes commitment agreement for all group per brand standards. - Reconciles shift transactions of all accounts and outlets of the property ensuring complete balancing while maintaining guest service at all times. - Interacts with guests and receives and resolves guests complaints including but not limited to adjusting room fees adjusting check-in check-out times consistent with program policy and refers unusual issues to immediate supervisor for assistance and or resolution. Utilizes judgment and understanding of policies and procedures to better assist guests. - Registers and assigns rooms to guests issuing room keys or cards transmits and receives messages and keeps records of occupied rooms and guest accounts makes and confirms reservations presenting statements and collecting payments as necessary. - Operates a multi-line telephone system records and delivers messages as required and answering inquiries pertaining to services base facilities area attractions and travel directions. - Responsible for inventory of all keys and other supplies and or amenities maintained at the front desk. Keeps the front desk and lobby area clean and safe. - Responsible for assigned master key. Properly logs in and out using key log for record. Must report lost key to supervisor immediately for security reasons. - Assists the Front Office Manager Supervisor or AGM to train and instruct personnel assigned to the Front Desk. - Utilizes the Property Management System PMS to access guest information retrieve reservation information and change or cancel reservations as requested by the guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. - Assists the Front Office Manager Supervisor or AGM in ensuring that the Lost and Found is utilized in Property Management System and disposal processes are adhered to according to brand standards. - Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guests to a different room when required. - Operates POS to record sales from convenience store if applicable . May assist in maintaining and stocking adequate supply levels. - Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos correspondence required in the course of performing assigned duties. - Exchanges and maintains rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes if applicable. - May be required to generate and print various reports from the PMS such as Expected Arrivals Departure List In-House Guest List and Night Audit reports as well as other daily monthly or annual occupancy reports. Verifies accuracy of charges and makes appropriate changes if errors occur. - Completes all computer generated reports as assigned and notates any account discrepancies for action by management. - Prepares Close Bank Report and receipts at the end of each shift in accordance with established procedures. - May be responsible for the set-up and breakdown clean-up of the complimentary self-service breakfast bar. Assist with preparing heating displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable. - May be required to assist in laundry facility and issue deliver supplies to guests. - May be required to possess a valid state driver s license to travel to other lodging facilities as needed within the normal scope of duties. - Will be required to work all shifts including weekends and holidays as scheduled. - May be called upon to maintain operations during inclement weather and other emergencies for short period of time during the absence of supervisor GM or AGM. - May be required to obtain NEXCOM Hospitality Group NHG front desk certification within 6 months of employment as well as any other requirements. Performs other duties as assigned GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. Schedule: Part-time (20 - 34.5 hours) Unposting Date: May 1, 2026, 10:59:00 PM
Posted 3 weeks
Relationship Specialist
VyStar Credit Union - Yulee, FL 32097
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist's responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship-building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources