Job Results
Financial Services
Posted 2 weeks
Relationship Specialist I
VyStar Credit Union - Middleburg, FL 32068
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 2 weeks
Information Security Engineer
Everbank - Jacksonville, FL 32202
Information Security Engineer The Information Security Engineer's focus is to develop and implement security solutions, which also includes current evaluation as well as keeping track of observance of the needed security guidelines all over the company computing environment. This role may help conduct network and software vulnerability assessments and testing by utilizing reverse engineering techniques. This job learns how to test the current state of the information security architecture and provides improvement recommendations by gathering key insights found from testing and analyzing the current systems and networks. This job also assists with evaluating system security configurations and performing root cause analysis to determine how to provide optimal IT security for the organization. Key Responsibilities and Duties Providing operations and engineering support for critical security systems and services including servers, endpoint security, computer forensics, vulnerability/penetration assessment/mitigation, and security event management. Assists with executing vulnerability analysis and exploitation of applications, operating systems and networks. Works to identify intrusion or incident path or method through testing and evaluation procedures. Helps design, develop and implement countermeasures, systems integration and tools specific to cyber and information operations. Learns how to resolve malware and intrusion issues within the system as they occur. Follows industry security updates, technologies and practices on a continual basis to improve overall security management. Helps serve as an internal information security consultant on the standards, complex issues and best practices for the organization. Contributes to the testing and analysis of complex software systems to determine both the functionality and intent of the systems. Assists with maintaining operational and configuration documentation and creates and maintains diagrams. Learns from and works with Cybersecurity Risk and Security Operation teams to enhance the overall security posture of the enterprise. Minimum Qualifications 2 years of experience supporting cybersecurity initiatives Knowledge and understanding of networking protocols Preferred Qualifications 3 or more years of experience in Network Security for mid-large sized organization Advanced knowledge and skills in the following areas: Firewall policy management, Network segmentation, Secure network architecture design, Network access control (NAC), Web proxy and internet security technologies, VPN technologies (IPsec, SSL VPN), IDS/IPS Industry Certifications - CCNA, NET+, PCNSA or PCNSE, Security+ Educational Requirements University (Degree) Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 6IC Requirements: Posting end date - 8/14/26 Req Benefits: EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company: Medical, dental, vision & HSA/FSA 401(k) savings Paid holidays & generous PTO Additional wellness & voluntary benefits Additional Company-provided benefit options (subject to plan terms): Tuition reimbursement Commuter Benefits Life and Disability Insurance Compensation: $86,700 - $117,300 Additional Details : EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers
Posted 2 weeks
Service Apprentice Technician – Air Compressor (Field)
Ring Power Corporation - Jacksonville, FL 32218
Main Duties & Responsibilities: Primary Job Role Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment. Attends and successfully completes required tasks and technician training classes in the apprenticeship program. Maintains a minimum set of tools as defined by the Apprenticeship Program to diagnose, disassemble and assemble machine components to manufacturer’s specifications. Performs basic equipment repair functions including maintenance, diagnostics, remove and replacement of parts and major components with support from a designated mentor, as needed. Works in the assigned area under the direct guidance of a qualified technician in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times. Submits Apprenticeship program documentation to mentor and supervisor as required by the program. Approaches work in a positive manner and maintains conduct that is supportive of the work team. Contributes to team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Assists with maintaining the facility by following proper contamination control guidelines, including housecleaning, and performing other general maintenance duties. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work. Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures. Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities. Company Overview: In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications: Education and Experience Formal Education High School diploma or GED Experience 6 months or less Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Not Required but Highly Desired Criteria Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs. Updating of Knowledge Job requirements frequently change requiring re-training once or more per year. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires no significant independent problem solving ability. Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters. Working Environment Stress Load Occasional exposure to these stresses (less than 20% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) F: Climbing O: Balancing O: Stooping F: Kneeling F: Crouching F: Crawling F: Reaching C: Standing F: Sitting F: Walking O: Feeling F: Fingering F: Grasping F: Repetitive Motion C: Talking C: Hearing F: Pushing - Up to 25 lbs. F: Pulling - Up to 25 lbs. F: Lifting - Up to 25 lbs. O: Pushing - 26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O: Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. O: Outside environmental conditions: No effective protection from weather. O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. O: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. F: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level F: Vibration: Exposure to oscillating movements of the extremities of whole body. F: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. F: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. F: Oils: There is air and/or skin exposure to oils and other cutting fluids. O: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Posted 2 weeks
Universal Banker I
Ameris Bank - Jacksonville, FL
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate. Responsible for serving as a consultant to customers by conducting customer financial profiles, identifying customer needs, cross-selling, and up-selling opportunities. Seek to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the banking center. Serve as both a Teller and Personal Banker to support customer and team needs. Performs other projects and duties as assigned. Essential Functions, Duties, and Responsibilities: · Responsible for the financial growth of the banking center through establishing, expanding, and retaining high-value consumer and business client relationships. · Proactively communicates with current and prospective clients to educate, ensure understanding, resolve issues, develop, and maintain customer loyalty and solicit customer feedback to improve bank performance. · Apply need-based sales techniques and conducts customer financial profiles to attract, expand, and retain client relationships by identifying products and services. · Maintain a working knowledge of banking products and promotions. · Open new accounts and service existing accounts. · Accountable for achievement of defined sales and service goals. · Make recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client’s experience. · Work to understand the root causes of customer service issues. · Identify and implement resolutions for service issues involving supervisors on more complex issues. · Conduct onboarding activities for new clients. · Provide backup support to other branches and employees as needed. · Work on the teller line when needed including operating the teller drawer and performing advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions. · Perform accurate transactions, balance each day, and verify cash totals. · Scan daily proof work to the remote capture machine. · Provide assistance and training to other colleagues and serve as a mentor. · Practice ethical sales behaviors in accordance with the Bank’s Core Values of Integrity and Honesty. Required Knowledge, Skills and Competencies: · Highly motivated team-player with ability to develop and maintain collaborative relationships. · Strong written and verbal communication skills. · Intermediate PC proficiency. · Intermediate proficiency in Google Docs and Microsoft Office products. Industry and Work Experience: · 1 or more years of customer service experience required. · Cash handling or sales experience preferred. Academic: · High school diploma or GED required. · Bachelor’s degree in business or related field preferred. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. Medical, Dental and Vision Insurance Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers’ Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Posted 2 weeks
Head of Personal Loans Core Platforms and Lending Integrations – Director
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Brief Description of the Organization Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Citi’s Personal Banking and Wealth Management (PBWM) division is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. We’re looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our clients. We define success by our Citi Leadership Principles: We Take Ownership, We Deliver with Pride and We Succeed Together. Overview of the Role The Head of USCC Personal Loans Core Platforms and Lending Integrations is accountable for the execution and delivery of next-generation API integration platforms across value proposition, lending, and commerce ecosystems. This role owns a critical engineering function responsible for building scalable, secure, and compliant integration platforms that support Value Cards, Lending and Commerce business in USCC. The individual applies deep technical expertise and strong business understanding to translate strategic priorities into enterprise-grade API integration solutions. This is a highly technical leadership role, requiring the individual to actively drive architecture, influence low-level design, and guide implementation through principal and senior engineers. The role is expected to set engineering standards, define technical guardrails, and contribute hands-on where required, including the ability to review, prototype, and write production-grade code to unblock teams or validate approaches. Operating within a highly regulated environment, this role is responsible for end-to-end platform delivery, operational stability, and risk alignment, while managing multiple teams and influencing outcomes across a matrixed organization. The position requires balancing innovation in API-driven integrations with strong governance, control frameworks, and production reliability. The role has direct accountability for engineering delivery, people leadership and financial management while influencing cross-functional stakeholders across product, risk and external partners. It plays a key role in advancing Citi's value cards, Lending and Commerce capabilities through modern engineering practices, platform reuse, and scalable ecosystem integration. Typically, a direct report to a C16/MD role and functions as an integral member of the functional leadership team within a country/site location, job family, or line of business. Key Responsibilities Platform Delivery & Engineering Excellence Own delivery and ongoing evolution of Personal Loans Core and Lending API integration for Lending domain, ensuring systems are scalable, resilient, and aligned with business priorities. Drive execution across multiple teams and manage interdependencies to deliver consistent, high-quality outcomes. Provide direction on target-state architecture and engineering standards, including API-first and event-driven design, microservices architecture, and secure integration patterns. Actively engage in design reviews, challenge assumptions, and guide principal engineers in solving complex technical problems. Lead the design, implementation, and successful delivery of large-scale or significantly difficult software solutions that have a long-term impact on products, technology, or architecture across value, lending, and commerce platforms. Technical Leadership & Innovation Design approaches and personally contribute code that is noteworthy in some way (e.g., a significant refactor that simplifies or improves architectural quality, enables competitive advantage, offers significant extensibility, performance, scalability, or has organization-wide operational excellence impact). Identify and tackle intrinsically hard problems (e.g., highly complex, ambiguous, undefined, with less existing structure, or having significant business or security risk or potential for significant impact). Deliver artifacts that set the standard within your organization for engineering excellence, from designs to algorithms to implementations. Your personal code submissions and reviews of other people's code are instructive and make the overall code corpus better. Lead and actively participate in design reviews, aligning teams across your organization towards coherent architectural strategies. You bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding. Domain-Specific Responsibilities Oversee development of API integration workflows for value proposition services, lending capabilities, and commerce platforms, including authentication, authorization, transaction orchestration, and third-party integrations. Ensure solutions are built with appropriate controls, auditability, and alignment to regulatory and risk requirements. Lead engineering efforts supporting seamless integration with internal and external systems, including partner APIs, data platforms, and core banking systems. Drive development of real-time integration capabilities and data-driven solutions to enhance customer and business outcomes. Keep abreast of industry trends. You effectively research and benchmark our technology against other competing software in the industry. You understand that many problems are not essentially new. Risk, Compliance & Operational Excellence Ensure adherence to Citi's risk and control framework, including data privacy, regulatory compliance, and secure development practices. Maintain accountability for platform integrity, traceability, and operational readiness. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. People Leadership & Talent Development Lead and develop engineering teams with responsibility for hiring, performance, and career development, while managing budget and resource allocation. Influence stakeholders across technology and business to align delivery with strategic objectives. Actively recruit as well as participate in the hiring/interview process. Play a significant role in the career development of others, actively mentoring and educating the larger SDE community on trends, technologies, and best practices. You are a pragmatic problem solver, applying judgment and experience to balance trade-offs between competing interests. You are flexible, adapting your approach to meet the needs of the team, project, and product. Strategic Contribution Contribute to intellectual property (e.g., invent, submit patents, etc.) that advances Citi's competitive position in API integration and digital platform capabilities. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Qualifications Experience Requirements 15+ years of relevant experience in a senior Engineering or Technology leadership role Significant experience building complex business and/or transactional models, particularly in API integration, lending systems, or commerce platforms. Has thrived and succeeded in delivering high quality technology products/services in a high growth environment where priorities shift rapidly. Proven track record of designing and implementing enterprise-grade API architectures, including RESTful APIs, GraphQL, event-driven architectures, and microservices patterns Deep expertise in integration patterns, including synchronous and asynchronous communication, message queuing, API gateways, and service mesh technologies Leadership & Business Acumen First-class leadership and influencing skills, including experience managing a Software Engineering Team. Demonstrated interpersonal and talent management skills, including the ability to identify and develop engineering talent. Ability to use hard data and metrics to back up assumptions and develop business cases Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Technical Expertise Experience with modern technology stacks including cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), CI/CD pipelines, and infrastructure as code Strong understanding of security best practices for API development, including OAuth, JWT, API key management, encryption, and threat modeling Knowledge of financial services domain, particularly in lending, payments, and commerce platforms Experience with API management platforms and integration middleware solutions Education Bachelor's/University degree required, Master's degree preferred in Computer Science, Engineering, or related technical field - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $170,000.00 - $300,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Aug 18, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Product Strategy & Plan Lead Analyst – C13 – JACKSONVILLE
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Product Dev Sr Specialist is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: The Product Development Senior Specialist is responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs This role executes on the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking Identifies, gathers, and organizes client insights, internal innovation ideas, marketplace analyses and trends to drive to new concepts Creates a product vision aligned to business priorities and corresponding road-map to delivery Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms Conceptualizes, plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community Works in close co-ordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives Manages and implements a wide variety of products and solutions Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy Partners with business leaders and a widely distributed global user community to define and implement solutions Creates project plans, business and technical requirements documents for product execution Has direct interaction with sales, business managers and technology, to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 6-10 years of experience Intellectual curiosity, analytical and conceptual thinker Proactively seeks and develops new opportunities Attention to detail and process/analytic mindset Ability to build networks and relationships internally and externally Familiarity with product development methodologies Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access Comfortable with performing data investigations that require a high degree of accuracy with tight timescales Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets Ability to structure and break down problems, develop solutions, and to drive to results Process Management knowledge with a propensity for detail and comprehensiveness of content Ability to collaborate and clearly communicate with team members of an organization Project Management skills with experience leading large cross functional initiatives Generation of reports and presentations for management0 Education: Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Product Management and Development - Job Family: Product Development - Time Type: Full time - Primary Location: Jacksonville Florida United States - Primary Location Full Time Salary Range: $103,920.00 - $155,880.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Aug 25, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Site Supervisor
Adams Communication & Engineering Technology - Jacksonville, FL 32227
Company Overview Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran Owned Small Business (VOSB) system engineering and information technology firm, headquartered in Maryland and Virginia. Incorporated in 1999, we support mission critical Information Technology (IT) business needs for clients within the intelligence community (IC), Department of Defense (DOD), Veteran Administration (VA) and for select commercial clients. ACET, Inc.’s technical, programmatic, and analytical professionals are experts in commercial technology, customized solutions, and proprietary government systems. Position Summary ACET is seeking an experienced Site Manager to lead all depot-level modification activities and Organizational-Level Contract Maintenance Support (CMS) for the fleet at NAS Jacksonville, FL. This role serves as the senior on-site authority responsible for contract execution, personnel leadership, operational performance, customer coordination, and compliance to all applicable Naval Aviation and quality management requirements. The Site Manager is the primary interface between ACET and Government stakeholders, the Contracting Officer’s Representative (COR), Class Desks, Marine Aircraft Group (MAG) leadership, and squadron maintenance personnel. The manager ensures safe, efficient, and compliant production operations while fostering a culture of quality, accountability, and continuous improvement. Essential Responsibilities Program & Operational Leadership Lead and coordinate all P-8 Depot-Level Modification and O‑Level CMS support operations. Direct daily maintenance activities to achieve safe, efficient, and on-time aircraft production. Develop and implement operational plans aligned with customer schedules, contract deliverables, and production milestones. Provide leadership to supervisors, maintainers, quality staff, and support personnel across multiple work centers. Promote a work environment centered on safety, quality, professionalism, and team performance. Customer & Stakeholder Engagement Serve as ACET’s on-site representative to COR, Class Desks, MAG leadership, and squadron maintenance teams. Participate in Government production reviews, planning meetings, maintenance boards, and program management reviews. Coordinate daily priorities with Government stakeholders to ensure alignment and mission success. Build and sustain effective working relationships with all customer organizations. Maintenance Operations Management Oversee execution of P-8 depot modifications, O‑Level CMS tasks, Technical Directive installations, and aircraft induction/delivery schedules. Ensure compliance with approved technical publications, engineering directives, and maintenance standards. Manage production metrics, resource utilization, and schedule performance. Quality, Safety & Compliance Ensure strict adherence to: NAMP 4790 / CNAFINST 4790 requirements AS9100 and ISO 9001 Quality Management Systems OSHA and ACET safety standards Support internal and external audits and ensure timely corrective actions. Drive continuous improvement initiatives and maintain workmanship that meets or exceeds Government expectations. Financial & Contract Management Manage site operations within established funding and contract constraints. Review labor utilization, staffing requirements, and productivity metrics. Prepare and deliver labor utilization reports, funding status updates, earned value metrics, production summaries, and financial forecasts. Monitor contract burn rates and support leadership with workforce planning, funding adjustments, and contract modifications. Personnel Leadership & Workforce Development Oversee hiring, onboarding, training, mentoring, and performance evaluations. Maintain staffing levels matched to workload and contractual requirements. Promote employee engagement, professional development, and continued technical proficiency. Ensure all personnel meet required certifications, qualifications, and training standards. Operational Reporting Produce and present weekly and monthly operational summaries, production metrics, financial data, schedule performance, quality metrics, and risk assessments. Support executive-level briefings to internal leadership and Government stakeholders. Required Qualifications High School Diploma or GED required. Minimum 12 years of military aviation maintenance experience. Minimum 5 years of aviation maintenance leadership or site management experience. Minimum 3 years managing Navy or Marine Corps aviation maintenance operations. Experience with P-8 platforms highly preferred. Strong knowledge of Naval Aviation maintenance programs, NAMP/4790, depot and organizational maintenance, Technical Directive implementation, and aircraft production management. Prior experience working with PMA organizations, COR personnel, and Government customers. Experience managing multi-million-dollar Government aviation maintenance contracts. Knowledge, Skills & Abilities Expert knowledge of Naval Aviation maintenance systems and processes. Strong understanding of Government contracting and program administration. Demonstrated leadership, decision-making capability, and organizational skills. Ability to manage multiple priorities and complex operational environments. Experience developing and managing labor budgets and funding requirements. Excellent verbal and written communication skills; ability to brief senior leadership. Strong proficiency with Microsoft Office tools (Excel, Word, PowerPoint, Outlook). Physical Requirements Ability to work in hangar and flight line environments. Must be able to lift, push, pull, and carry up to 50 lbs when required. Ability to climb ladders, platforms, and aircraft stands; frequent kneeling, bending, squatting, crawling, and aircraft entry/exit required. Possible exposure to fuels, oils, hydraulic fluids, and solvents. Position involves work in high-noise aircraft maintenance areas. Fit-for-Duty, DOT, or Respiratory physicals may be required based on job duties. Travel Requirements Up to 30% travel as required for customer meetings, program reviews, training, and corporate support. Security Clearance Must be eligible to obtain and maintain a U.S. Secret Security Clearance. Why Join ACET ACET continues to expand its aerospace and aviation sustainment operations supporting multiple Department of Defense aviation platforms worldwide. This position provides the opportunity to directly shape strategic sustainment growth initiatives while supporting operational readiness and mission success across the global aviation enterprise. What We Offer: At ACET, we believe that our employees are our most valuable asset. We are committed to providing a comprehensive Total Rewards program that recognizes and supports the diverse needs of our workforce. Our offerings are designed to attract, motivate, and retain top talent while fostering a culture of excellence, innovation, and well-being. Employee benefits include the following: Comprehensive Medical, Dental, and Vision coverage Life insurance, AD&D, and Short- and Long-Term Disability 401(k) Program Wellness programs Paid Time Off 11 Paid Holidays Employee Referral Program Employee Assistance Program Please note that all compensation, benefits, and policies are subject to change at the company's discretion. While we make every effort to provide advance notice of changes, adjustments may occur based on business needs, economic conditions, and industry standards. **Must be US Citizen to apply** The above job description is not intended to be an all-inclusive list of duties and standards of the position. Drug Free Workplace: ACET is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies. ACET is an Equal Opportunity / Affirmative Action Employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Posted 2 weeks
Aircraft Logs & Records Technician
Adams Communication & Engineering Technology - Jacksonville, FL 32227
Company Overview Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran Owned Small Business (VOSB) system engineering and information technology firm. Incorporated in 1999, we support mission critical Information Technology (IT) business needs for clients within the intelligence community (IC), Department of Defense (DOD), Veteran Administration (VA) and for select commercial clients. ACET, Inc.’s technical, programmatic, and analytical professionals are experts in commercial technology, customized solutions, and proprietary government systems. The Position ACET is seeking a Maintenance Administration Specialist (Logs and Records) Responsibilities: Maintains and manages aircraft logs, records, and historical files in accordance with CNAFINST 4790.2, NAMP, and local procedures. Ensures accuracy and completeness of OOMA entries, maintenance actions, inspections, component removals and installations, and associated documentation. Performs audits of maintenance documentation to ensure compliance with quality assurance and records management standards. Tracks scheduled inspections, component life limits, and due requirements and coordinates with Maintenance Control, QA, and work centers for timely action. Reviews maintenance actions for proper documentation and support of safe-for-flight certification processes. Prepares reports and metrics related to aircraft readiness, discrepancies, and maintenance status, as assigned. Supports QA audits, inspections, and program compliance reviews. Maintains filing systems and records in accordance with records retention and document control requirements. Requirements: Minimum of 3 to 5 years aviation maintenance administration or logs and records experience. Strong working knowledge of OOMA and maintenance documentation systems is required. Familiarity with CNAFINST 4790.2 and NAMP documentation requirements is required. High attention to detail and data accuracy is required. U.S. citizen and must obtain and maintain a Common Access Card (CAC); Secret clearance is preferred based on assignment. Must be able to read, interpret, and apply maintenance publications, directives, and forms relevant to logs and records administration. Physical Requirements: Must be able to work in office, hangar, and flight line support environments. Must be able to sit or stand for extended periods, as required. Must be able to lift and handle files, binders, and office materials up to 25 pounds. Travel may be required. Why Join ACET ACET continues to expand its aerospace and aviation sustainment operations supporting multiple Department of Defense aviation platforms worldwide. This position provides the opportunity to directly shape strategic sustainment growth initiatives while supporting operational readiness and mission success across the global aviation enterprise. What We Offer: At ACET, we believe that our employees are our most valuable asset. We are committed to providing a comprehensive Total Rewards program that recognizes and supports the diverse needs of our workforce. Our offerings are designed to attract, motivate, and retain top talent while fostering a culture of excellence, innovation, and well-being. Employee benefits include the following: Comprehensive Medical, Dental, and Vision coverage Life insurance, AD&D, and Short- and Long-Term Disability 401(k) Program Wellness programs Paid Time Off 11 Paid Holidays Employee Referral Program Employee Assistance Program Please note that all compensation, benefits, and policies are subject to change at the company's discretion. While we make every effort to provide advance notice of changes, adjustments may occur based on business needs, economic conditions, and industry standards. **Must be US Citizen to apply** The above job description is not intended to be an all-inclusive list of duties and standards of the position. Drug Free Workplace: ACET is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies. ACET is an Equal Opportunity / Affirmative Action Employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Posted 2 weeks
Technical Program Manager
Deloitte - Jacksonville, FL 32202
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Technical Program Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities As a Technical Program Manager, you will serve as the critical bridge between engineering, product, security, and business stakeholders to drive the delivery of complex, mission-critical software initiatives. In this role, you will orchestrate end-to-end program lifecycles, ensuring that highly secure, scalable technology solutions align with our strategic objectives. You will leverage your deep technical acumen and project management expertise to mitigate risks, optimize Agile workflows, and deliver enterprise-grade systems on time and within scope. End-to-End Program Delivery: Orchestrate the planning, execution, and delivery of cross-functional technical programs, ensuring alignment with enterprise roadmaps and strategic business goals. Cross-Functional Leadership: Facilitate seamless collaboration between software engineering, QA, DevOps, security, and business units to break down silos and drive consensus on technical execution. Agile & SDLC Orchestration: Champion Agile methodologies (Scrum, Kanban, SAFe) and govern the Secure Software Development Life Cycle (SSDLC) tailored for high-volume environments. Risk & Dependency Management: Proactively identify project roadblocks, technical debt, and cross-team dependencies; develop robust mitigation strategies to ensure uninterrupted delivery. Technical Translation & Alignment: Partner with engineering leads to translate complex business and regulatory requirements into actionable technical architecture, API strategies, and sprint backlogs. Compliance & Security Governance: Ensure all program deliverables strictly adhere to internal security policies and regulatory frameworks (e.g., PCI-DSS, GLBA, SOX) throughout the development lifecycle. Executive Reporting & Metrics: Establish and track core KPIs, OKRs, and system SLAs; deliver transparent, data-driven status reports and presentations to executive leadership. Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required 6yrs+ of dedicated experience in technical program management, engineering leadership, or systems integration. Strong foundational understanding of modern software architecture, cloud infrastructure (Azure/AWS), microservices, API integrations, and database design to effectively challenge and guide engineering teams. Expert-level proficiency utilizing enterprise project management and ALM tools (e.g., Jira, Confluence, Azure DevOps) to manage complex backlogs, capacity planning, and sprint velocity. Demonstrated ability to lead without direct authority, build consensus across disparate teams, and translate highly technical concepts for non-technical executive stakeholders. Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a business discipline (such as Business Management, Finance, or Economics/Economic Consulting), or equivalent professional experience. Limited immigration sponsorship may be available Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred FSI Industry Experience: Experience delivering software exclusively within the Financial Services and Insurance (FSI) sectors (e.g., Retail or Commercial Banking, Property & Casualty Insurance, Wealth Management, Capital Markets, or FinTech). Secure Delivery Focus: Proven track record of managing programs that handle sensitive data (PII/NPI), incorporating rigorous security reviews, penetration testing, and compliance audits into the project timeline. Transformation & Automation Experience: Hands-on experience leading digital transformation initiatives, specifically deploying AI/Generative AI (GenAI) and Robotic Process Automation (RPA) to systematically reduce operational redundancy and manual task labor. This includes establishing rigorous system validation protocols and comprehensive risk management frameworks to ensure automated solutions remain secure, accurate, and fully compliant with regulations. Professional Certifications: Active certifications such as Project Management Professional (PMP), Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP), or relevant Cloud Practitioner certifications. Advanced Domain Knowledge: Deep familiarity with specific financial and insurance platforms, such as core banking systems, claims processing engines, underwriting workflows, or high-volume payment gateways. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits This position is aligned with the Project Delivery Model. To view the associated benefit package, please reference this document USBenefitsJourneyProjectandCenterTAM Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected]. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices - Deloitte US Careers Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Posted 2 weeks
Technical Program Manager
Deloitte - Jacksonville, FL 32202
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Technical Program Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities As a Technical Program Manager, you will serve as the critical bridge between engineering, product, security, and business stakeholders to drive the delivery of complex, mission-critical software initiatives. In this role, you will orchestrate end-to-end program lifecycles, ensuring that highly secure, scalable technology solutions align with our strategic objectives. You will leverage your deep technical acumen and project management expertise to mitigate risks, optimize Agile workflows, and deliver enterprise-grade systems on time and within scope. End-to-End Program Delivery: Orchestrate the planning, execution, and delivery of cross-functional technical programs, ensuring alignment with enterprise roadmaps and strategic business goals. Cross-Functional Leadership: Facilitate seamless collaboration between software engineering, QA, DevOps, security, and business units to break down silos and drive consensus on technical execution. Agile & SDLC Orchestration: Champion Agile methodologies (Scrum, Kanban, SAFe) and govern the Secure Software Development Life Cycle (SSDLC) tailored for high-volume environments. Risk & Dependency Management: Proactively identify project roadblocks, technical debt, and cross-team dependencies; develop robust mitigation strategies to ensure uninterrupted delivery. Technical Translation & Alignment: Partner with engineering leads to translate complex business and regulatory requirements into actionable technical architecture, API strategies, and sprint backlogs. Compliance & Security Governance: Ensure all program deliverables strictly adhere to internal security policies and regulatory frameworks (e.g., PCI-DSS, GLBA, SOX) throughout the development lifecycle. Executive Reporting & Metrics: Establish and track core KPIs, OKRs, and system SLAs; deliver transparent, data-driven status reports and presentations to executive leadership. Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required 4yrs+ of dedicated experience in technical program management, engineering leadership, or systems integration. Strong foundational understanding of modern software architecture, cloud infrastructure (Azure/AWS), microservices, API integrations, and database design to effectively challenge and guide engineering teams. Expert-level proficiency utilizing enterprise project management and ALM tools (e.g., Jira, Confluence, Azure DevOps) to manage complex backlogs, capacity planning, and sprint velocity. Demonstrated ability to lead without direct authority, build consensus across disparate teams, and translate highly technical concepts for non-technical executive stakeholders. Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a business discipline (such as Business Management, Finance, or Economics/Economic Consulting), or equivalent professional experience. Limited immigration sponsorship may be available Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred FSI Industry Experience: Experience delivering software exclusively within the Financial Services and Insurance (FSI) sectors (e.g., Retail or Commercial Banking, Property & Casualty Insurance, Wealth Management, Capital Markets, or FinTech). Secure Delivery Focus: Proven track record of managing programs that handle sensitive data (PII/NPI), incorporating rigorous security reviews, penetration testing, and compliance audits into the project timeline. Transformation & Automation Experience: Hands-on experience leading digital transformation initiatives, specifically deploying AI/Generative AI (GenAI) and Robotic Process Automation (RPA) to systematically reduce operational redundancy and manual task labor. This includes establishing rigorous system validation protocols and comprehensive risk management frameworks to ensure automated solutions remain secure, accurate, and fully compliant with regulations. Professional Certifications: Active certifications such as Project Management Professional (PMP), Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP), or relevant Cloud Practitioner certifications. Advanced Domain Knowledge: Deep familiarity with specific financial and insurance platforms, such as core banking systems, claims processing engines, underwriting workflows, or high-volume payment gateways. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits This position is aligned with the Project Delivery Model. To view the associated benefit package, please reference this document USBenefitsJourneyProjectandCenterTAM Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected]. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices - Deloitte US Careers Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html