Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team. The Ponte Vedra Inn & Club is one of the premier places to work in Northeast Florida and we pride ourselves in our 5 Diamond Certified Service. People are our greatest asset and we are currently seeking people like you that have a desire to serve to join our team. What's in it for you? Top pay - Flexible scheduling - Company provided uniforms and dry cleaning benefits - Resort discounts - Company provided 5-diamond training & certifications . . . and so much more! Apply today and take advantage of this unique opportunity to work at the historic Ponte Vedra Inn & Club. Job Duties and Responsibilities • Identify potential accident hazards. • Be alert or prevent accidents (risk management). • Enforce all ocean/pool rules in a consistent manner. • Handle discipline situations with courtesy and fairness. • Respond quickly, intelligently, decisively and in accordance with established emergency and accident management procedures. • Administer first aid and CPR as required. • Communicate with other lifeguards and supervisors. • Facilitate public relations with a positive and professional attitude, courtesy and tact. • Carry out additional duties as assigned by supervisors. • Attend all training as required. Job Requirements • Current American Red Cross Lifeguarding certification • Certified in first aid, CPR and AED • Excellent interpersonal communication and organizational skills • Experience in public facility management • Strong problem-solving skills • Self-motivated with the ability to work without supervision • Ability to lead and motivate staff • Available to work weekends/holidays Benefits • Dry Cleaning/Laundry • Free Parking • Vacation Pay, Holiday Pay, Sick Pay • Medical/Dental/Vision/Disability/Life • Employee Café • 401(k) The Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team. The Ponte Vedra Inn & Club is one of the premier places to work in Northeast Florida and we pride ourselves in our 5 Diamond Certified Service. People are our greatest asset and we are currently seeking people like you that have a desire to serve to join our team. What's in it for you? Top pay - Flexible scheduling - Company provided uniforms and dry cleaning benefits - Resort discounts - Company provided 5-diamond training & certifications . . . and so much more! Apply today and take advantage of this unique opportunity to work at the historic Ponte Vedra Inn & Club. Job Duties and Responsibilities • Identify potential accident hazards. • Be alert or prevent accidents (risk management). • Enforce all ocean/pool rules in a consistent manner. • Handle discipline situations with courtesy and fairness. • Respond quickly, intelligently, decisively and in accordance with established emergency and accident management procedures. • Administer first aid and CPR as required. • Communicate with other lifeguards and supervisors. • Facilitate public relations with a positive and professional attitude, courtesy and tact. • Carry out additional duties as assigned by supervisors. • Attend all training as required. Job Requirements • Current American Red Cross Lifeguarding certification • Certified in first aid, CPR and AED • Excellent interpersonal communication and organizational skills • Experience in public facility management • Strong problem-solving skills • Self-motivated with the ability to work without supervision • Ability to lead and motivate staff • Available to work weekends/holidays Benefits • Dry Cleaning/Laundry • Free Parking • Vacation Pay, Holiday Pay, Sick Pay • Medical/Dental/Vision/Disability/Life • Employee Café • 401(k) The Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
Department Florida Institute Of Education (FIE), Business & Program Management Compensation $75,000.00 to Negotiable Annual General Description / Primary Purpose The Assistant Director of Business Operations provides advanced operational, analytical, and systems-level support for departmental business operations, including accounting and finance, grant administration, human resources coordination, procurement oversight, and business systems administration. Reporting to the Associate Director of Business & Program Management , this position exercises independent judgment and discretion in analyzing operational practices, interpreting policies, and supporting implementation and continuous improvement of departmental systems and workflows. The Assistant Director of Business Operations serves as the primary operational resource for routine business and program management matters, escalating complex, high-risk, or policy-related issues to the Associate Director of Business & Program Management. When formally delegated, the Assistant Director may represent the Associate Director in operational matters. Essential Job Functions Departmental Business Operations Supports the planning, implementation, and evaluation of departmental business processes related to finance, human resources coordination, and procurement. Serves as the primary operational point of contact for routine business management matters, exercising independent judgment to resolve issues, identify challenges and compliance risks, and determine appropriate next steps within established policies and procedures. Collaborates with program leadership and staff to review financial information, document action items, and support timely follow‑through, while assisting with the application and interpretation of State, Federal, University, and funding‑agency requirements as they relate to routine operational matters. Accounting, Finance, and Grant Management Provides accounting, finance, and grant management support by contributing to the development, monitoring, and analysis of departmental budgets across multiple funding sources, including E&G, Auxiliary, Grants and Contracts, and Foundation funds. Monitors financial activity throughout the fiscal year to support accuracy, allowability, and alignment with budgets established in four fund categories and project objectives. Assists with tracking grant and contract expenditures, assembling supporting documentation, and contributing to the preparation of required fiscal and programmatic reports. Serves as a routine fiscal liaison with internal and external partners under the supervision of the Associate Director of Business & Program Management. Human Resources Coordination Monitors departmental human resources processes associated with recruitment, hiring, and onboarding activities to ensure activities are progressing in accordance with established procedures and timelines. Reviews and tracks position postings, application workflows, and required documentation prepared by designated support staff to promote consistency, accuracy, and compliance. Serves as a departmental resource for routine HR-related questions and procedures. Purchasing and Procurement Coordination Coordinates FIE’s data entry into the Workday system and monitors procurement transactions for materials and services, (e.g., Pcards, purchase orders, and service contracts) to support timely and efficient processing of procurement activities in compliance with University policies, documentation standards, and approval requirements. QuickBooks Enterprise Administration Coordinates FIE QuickBooks Enterprise data entry activities and monitors financial data for accuracy and consistency and provides feedback to FIE data entry staff and leadership. Develops and maintains FIE user procedure manuals. Supports staff training related to QuickBooks Enterprise processes and procedures. Marginal Functions Support collaborative partners and cross-functional initiatives. Assist with events that support FIE programs, including preparing materials, organizing logistics, and providing onsite support as needed. Perform additional duties as requested to support FIE's mission and initiatives Supervision Exercised May provide functional supervision, training, and workflow coordination for student assistants or support staff as assigned. Supervision Received Works under the general supervision of the Associate Director of Business & Program Management. Exercises independent judgment in routine operational matters; supervision is provided for complex, sensitive, high-risk or policy-related issues. Required Qualifications Master's and 2+ years of relevant experience or Bachelor's degree and 4+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Preferred Qualifications: Master’s degree in Accounting or Business-related field. Experience supporting grant- or contract-funded programs. Experience with Workday and/or QuickBooks Enterprise. *Applicants must submit a completed application and upload the following additional documents* Current Resume Cover Letter Name, current phone number and email address of a minimum of three professional references. This position requires a successful completion of a level 2 background screening with fingerprinting. May have contact with young children at FIE-partner childcare centers. For questions regarding this posting, contact Terri Cook at [email protected] Statement(s) of Understanding This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.
About this Opportunity: At Regency Centers, our people are our greatest asset, and we believe that our highly skilled and talented team makes us better. We are seeking a Tenant Account Specialist to join our corporate office located in Jacksonville, Florida. This is a hybrid opportunity with 3 days in the office and 2 days working remotely after the training period. Tenant Account Specialist is responsible for managing tenant payment applications and resolving significant open accounts receivable (AR) balances. This includes interpreting lease agreements and reconciling discrepancies by collaborating with Property Accounting, Legal, Property Management, and third-party auditors. Acts as the primary liaison for tenant disputes, maintaining the dispute database with detailed case information and coordinating resolution efforts. Also oversees recovery audits by facilitating communication and issue resolution among internal teams and external auditors through the issuance of audit findings. What You’ll Be Doing: • Responsible for applying tenant payments and pursuing significant tenants’ open AR balances by following up with issues related to lease contract interpretation and reconciliation calculations by working with Property Accounting, Legal, Property Management and 3rd party auditors to resolve with tenants. • Manage significant tenant dispute/open inquiries within the dispute database by providing tenant’s information, summary of dispute, and disputed amount. Be a liaison between tenant and Property Accounting team. When escalation required, facilitate dispute resolution with Property Accounting, Property Management and/or Legal. • Coordinate recovery audits with tenant representatives or 3rd party auditors; work with Property Manager, Tenant Dispute Accountant, Manager of AR Reporting & Collections, Property Accounting, Legal and the auditor to resolve issues and perform all necessary steps through issuance of audit finding letter. Are You Qualified? • Bachelor’s degree with preference in accounting, finance or business-related field OR equivalent work experience in a related field • 1-3 years previous experience in a professional office environment • 1-3 years previous experience working in an Accounts Receivable department preferred • 1-3 years previous collections and dispute resolution experience • Intermediate level proficiency with Microsoft Suite • Knowledge JD Edwards or other financial reporting software preferred * Regency Centers will not sponsor employment-based immigration petitions or applications for this position, including but not limited to H-1B, TN visa, or permanent residency. Personal Traits We Value: • Strong attention to detail while completing multiple or repetitive tasks • Demonstrates a serious commitment to accuracy and quality while meeting goals or deadlines • Decisiveness, analytical and problem-solving skills • Priority setting, organization and time-management skills • Strong communication skills (interpersonal savvy, customer focus, oral and written communication) • Trust and integrity • Strong relationship building skills (among tenants and peers) • Ability to read and comprehend legal documents • Strong quantitative and analytical skills • Writing with precise language to creatively communicate complex information writing to tenants, legal reps, 3rd party auditors, PA, PMs & ROs interpreting lease language and explaining billing A Little Bit About Us: We own and operate premier shopping centers in suburban neighborhoods in the top cities and markets across the country. We live by a strong set of values, which have guided us for more than 60 years. Our centers thrive with highly productive grocers, restaurants, service providers, and terrific retailers that connect to their communities and customers. We are also active developers of new shopping centers that feature great merchandising, placemaking, and customer engagement as part of our Fresh Look™ program. We are a vertically integrated real estate company and a qualified real estate investment trust (REIT) that is self-administered, self-managed, and an S&P 500 Index member. Learn more about us at RegencyCenters.com. Benefits: Our compensation and benefits package is very competitive and includes the following benefits and more. For additional information visit www.regencycenters.com/careers. Work/Life Balance • 23+ PTO days annually • 11 paid holidays (in addition to PTO) • Paid leave programs (parental, compassion, bereavement, jury duty, and military) • Health Advocacy + Employee Assistance Program (EAP) Hybrid Work Schedule • Modified in-office hours • Dedicated remote work days Financial Security • 401(k) with a generous company match plus corporate profit sharing • Anniversary stock grant awards • Health Savings Account (HSA), Health Care FSA, and Dependent Care FSA • 100% company paid Life Insurance/AD&D and Disability Insurance • Voluntary benefits (supplemental life/AD&D, critical illness, accident, hospital indemnity, and identity theft) • Student loan repayment resources Health and Wellness • Medical, Dental and Vision Insurance • Award winning and incentives-based wellbeing program through Personify Health • Family planning, mental health, and pain management programs Community Focused • 52 hours per year of paid Volunteer Time Off • Company gift matching Growth and Development • Tuition reimbursement • Continued education opportunities • LinkedIn Learning premium subscription • Professional membership support • Employee Resource Groups #LI-AH1 *Regency Centers is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify as to disability and/or protected veteran status when applying. Employment is contingent upon successful completion of background investigation. Regency Centers is a smoke-free and drug-free workplace. Pre-employment drug screening is required. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.
What is Landstar? Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company. What work will you perform? The Billing Revenue Research Rep is responsible for ensuring timely, accurate billing of freight charges to customers. In this role you will be responsible for researching and correcting problems affecting invoicing. You will interface with our agents and drivers to ensure accurate EDI transmissions that meet billing requirements. You will use your attention to detail and your ability to solve problems to ensure the complex billing is processed with a high degree of accuracy. This role is mostly a remote, work from home role with the occasional need to come into the office. If you are looking for a career with a stable company that offers great benefits and a regular schedule you should consider applying. Essential Responsibilities: • Interpret, instruct, and relay customer requirements for all EDI 210 and exception billing to agents and other departments • Research, correct, retransmit EDI for all specialized accounts to meet billing requirements • Audit EDI 210 rejections and communicate results to the field and internal customers such as billing, credit, accounts receivable, and EDI development • EDI business liaison for external customers, accounts receivable, credit, and the EDI development team • Produce daily, weekly, and monthly reports • Create, document, and audit specialized billing needs for internal and external customers. • Verify email addresses for all email invoicing customers • Navigate and understand external customers websites thoroughly • Audit invoices Required Minimum Experience and Education: • High school diploma or general education degree (GED) • One year of office experience Preferred Experience and Education: • One year of billing experience Knowledge, Skills, and Abilities: • Working knowledge of Word, Excel, and Outlook • Good oral and written communication skills • High level of customer service and phone etiquette • Highly detailed person • Excellent organizational skills • Ability to work in a fast-paced environment • Knowledge of iSeries 400 systems **This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Why work at Landstar? Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more. If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you! Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to [email protected]. Privacy Policy Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
JACKSONVILLE HOUSING AUTHORITY POSITION DESCRIPTION TITLE: Regional Facilities Engineer FLSA STATUS: Exempt DEPARTMENT: Property and Asset Management UNION STATUS: None REPORTS TO: Director of Portfolio & Asset Management SALARY RANGE: $60,000-$70,000 POSITION SUMMARY The Regional Facilities Engineer is responsible for overseeing the planning, maintenance, and optimization of facility infrastructure across a defined geographic area. This role blends technical expertise with project and operational management to ensure facilities operate efficiently, safely, and in compliance with regulations. DUTIES AND RESPONSIBILITIES Team Leadership: Lead, mentor, and develop a facilities engineering team; assign tasks, monitor performance, and provide feedback to ensure accountability and professional growth Facility Management & Maintenance: Supervise routine and preventive maintenance of building systems (HVAC, electrical, plumbing, structural) to ensure optimal performance and safety Upgrades & Renovations: Plan, coordinate, and manage facility upgrades, renovations, and capital projects from concept to completion Compliance & Safety: Ensure adherence to health, safety, environmental, and building codes; conduct audits and inspections to identify and address compliance issues Budgeting & Cost Control: Develop and manage annual operating and capital budgets, forecast maintenance costs, and track expenditures Budgeting & Cost Control: Manage maintenance budgets, track expenditures, and coordinate with procurement for materials and services Energy & Sustainability: Implement energy-saving initiatives, monitor utility consumption, and support LEED or other sustainability programs Contractor Coordination: Source, select, and oversee third-party contractors for specialized maintenance, repairs, and construction work Emergency Response: Prepare and maintain emergency response plans for equipment failures, power outages, and other critical incidents. Emergency Response: Lead or coordinate responses to facility emergencies, ensuring swift and effective resolution Reporting & Documentation: Prepare reports on facility operations, maintenance activities, and compliance documentation Collaboration: Work with internal departments and external stakeholders to support operational needs and project timelines Additional duties as assigned QUALIFICATIONS Required Bachelor’s degree in Facilities Management, Engineering (Mechanical, Civil, Electrical, Industrial, Environmental), or a related field. Experience: Typically, 10+ (ten) years in facilities engineering or a related role; with proven leadership experience in a regional or multi-site capacity preferred. Certifications: Professional certifications such as IFMA, BOMA, or LEED AP are advantageous. Technical Skills: Proficiency with Building Management Systems (BMS), AutoCAD, SAP, MS Office, and knowledge of structural codes and construction principles. Soft Skills: Strong project management, problem-solving, communication, and organizational skills REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Cross-functional collaboration Project Management Leadership High principles of management and supervision. Knowledge of HUD regulations regarding housing quality standards and other maintenance-related standards. Knowledge of Jacksonville Housing policies and procedures Knowledge of the physical layout of the site properties. Knowledge of building and grounds maintenance, including standard practices, methods, tools, and materials, of electrical, plumbing, HVAC, painting, carpentry, and groundskeeping. Knowledge of safety rules, including accident causation and prevention. Knowledge of occupational hazards and appropriate safety precautions. Ability to oversee maintenance programs for a public housing site. Ability to analyze information from inspections to determine the maintenance needs, and the quality of maintenance services provided. Ability to develop plans, and procedures for efficient and timely completion of work. Ability to maintain records in an orderly fashion. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships with supervisors, subordinates, co-workers, residents, contractors, and the general public. Ability to prepare recommendations and reports, as required. Ability to read, understand and work from sketches and blueprints. Ability to understand oral and written instructions. . Core Competencies Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and successfully conveys a sense of urgency and brings issues to closure and persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys the necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys an understanding of, the comments and questions of others; and listens effectively. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work and does a fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; Contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events. Adaptable/Flexible Skills: Ability to work additional hours if required and work with pressing deadlines. Proactively seeks work assignments when current assignments are completed—takes initiative. Physical Demands Work is principally physical. The work involves normal risks or discomforts associated with a skilled craftsman environment. Must be able to repeatedly lift and pull up to 50 lbs., bend, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, see, use repetitive motions, climb ladders, and other strenuous activities. Must be able to work in adverse Florida weather which includes extreme heat and humidity in the summer, and cold in the winter. Much of the work will be done in environments that do not have air conditioning or heating. It May be subject to fumes, odors, dusts, gases, poor ventilation, intense noise, extreme temperatures, and travel Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The work is primarily conducted in an office environment, with interaction with external/internal clients. Other: Must possess a valid driver’s license and be insurable by Jacksonville Housing. We anticipate hiring at the minimum of the respective pay grade. JHA is an Equal Opportunity Employer and a Drug-Free Workplace. A successful applicant will be required to pass a background check including but not limited to employment history, criminal record, and driving record, and may be subject to a pre-employment drug screening. This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description. Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment and are encouraged to apply for positions being filled. If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference. If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to: Florida Department of Veterans Affairs Attention: Veterans' Preference Coordinator 11351 Ulmerton Road, Suite 311 Largo, FL 33778-1630 Email: [email protected]
Aero-Hose As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. Job Summary The Quality Engineer is responsible for ensuring aerospace hose products meet all customer, regulatory, and company quality requirements throughout the manufacturing process. This role supports the Quality Management System (QMS), product compliance, process improvement, and continuous improvement initiatives to ensure the production of safe, reliable, and defect-free aerospace hose assemblies and components. The Quality Engineer partners with Manufacturing, Engineering, Supply Chain, Sales, and customers to investigate quality issues, implement corrective and preventive actions, and drive continuous improvement. This position requires a strong understanding of aerospace quality standards, root cause analysis, statistical methods, and regulatory requirements, including AS9100, customer specifications, and other applicable industry standards. Essential Duties and Responsibilities The following duties represent the primary responsibilities of the position. Additional duties may be assigned as business needs require. Develop and maintain systems to automate and execute customer surveys in a timely manner. Support the implementation and ongoing integration of the ERP system and QT9 into daily quality operations. Perform contract reviews, configuration management, and create new production routers. Manage Chemical & Physical Certifications, First Article Inspections (FAIs), AS9102 First Articles, and customer-specific quality requirements while identifying opportunities for process improvement. Serve as the primary liaison between the internal legal team and third-party export compliance vendors to ensure compliance with export control regulations and company standards. Lead investigations of internal and external quality issues using structured root cause analysis methodologies, including 8D, Five Whys, and Fishbone Analysis. Review engineering drawings, specifications, and customer requirements to ensure product and process compliance. Analyze quality metrics and performance trends to identify opportunities for continuous improvement and operational excellence. Support customer, regulatory, and third-party audits, including AS9100 and other applicable aerospace quality standards. Lead Corrective and Preventive Action (CAPA) activities and verify the effectiveness of implemented solutions. Support supplier quality activities, including supplier qualification, audits, performance monitoring, and corrective action follow-up. Drive continuous improvement initiatives that enhance quality processes, improve turnaround time, and reduce quality-related production delays. Prioritize daily quality activities with a strong sense of urgency to ensure quality products are released and shipped on time or ahead of schedule. Collaborate with cross-functional teams to improve processes, reduce defects, and enhance customer satisfaction. Education and Experience Requirements Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical field. Minimum of three (3) years of Quality Engineering experience in aerospace, aviation, industrial hose manufacturing, or a related industry. Working knowledge of AS9100, AS9102, and other applicable aerospace quality standards. Experience with Root Cause Analysis, CAPA, Statistical Process Control (SPC), and other quality improvement tools. Ability to interpret engineering drawings, GD&T, specifications, and technical documentation. ASQ Certified Quality Engineer (CQE) certification preferred. Strong analytical, organizational, problem-solving, and communication skills. Knowledge, Skills, and Abilities Knowledge of Quality Management Systems (QMS) Continuous Improvement methodologies (Lean, Six Sigma, etc.) Root Cause Analysis and Corrective Action techniques Statistical Process Control (SPC) and data analysis Risk assessment and quality planning Regulatory and customer compliance requirements Strong customer focus and commitment to quality Excellent written and verbal communication skills Strong attention to detail and sense of urgency Ability to collaborate effectively across cross-functional teams Project management and organizational skills Advanced proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, and Access) Experience with Power BI, QT9, ERP systems, QuickBooks, and SolidWorks preferred. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.
Reporting to Issue Resolution Manager, Issue Resolution Supervisor will be responsible for Issue Resolution department, ensuring that department provides investigation and resolution of workmanship warranty, liability damage and performance related matters involving network contractors. Subject matter expert in Crawford Contractor Connection Issue Resolution processes and program requirements. Leadership & Support Supervises all aspects of investigation and issue resolution process involving Issue Resolution Team. Supervises personnel, to include collaborating with Issue Resolution Manager to provide feedback for team member performance, assist with resolution of personnel issues and interviewing and selection process. Responsible for facilitating employee growth through development of individual development plans and maintaining career paths with relevant curriculum. Monitors / analyzes performance trends for key quality and productivity metrics and establish appropriate control measures and communicates to management. Monitor inbound assignment activity for system entry and client acknowledgement. Responsible for leading regular quality assurance performance meetings to include coaching and feedback on department and industry best practices. Monitors assigned work to ensure balanced workload and production and quality standards are met. Monitors assignment volume statistics and identifies potential staffing issues, proactively communicating findings to management. Responsible for gathering estimate data and auditing based on modern construction practices, contractor instructions and knowledge of Xactimate. Serves as subject matter expert of Xactimate and client estimating guidelines. Responsible for managing all quality and productivity related issues reported by clients, contractors, and other departments. Resolves issue resolution matters through escalation to main points of contact within the organization. Develops new strategies for Issue Resolution processes. Researches federal, state and local jurisdictional requirements relating to building code and compliance. Communication: Interacts with client adjuster, contractor and insured/homeowner (verbal and written) where necessary to determine and recommend resolution action plan and conclusion of reported issue. Builds and maintains relationships with client adjuster, contractor and insured/homeowner (verbal and written) where necessary to determine and recommend resolution action plan and conclusion of reported issue. Initiates formal notification to contractor insurance carrier and/or agent for matters requiring insurance policy intervention and coverage determination. Maintains communication with District Managers or other departments of specific contractor issues when necessary. Responsible for developing and maintaining on-boarding training curriculum for new staff. Responsible for leading on-boarding training process for new staff to include management of training curriculum. Provides daily training, coaching and guidance to team members. Develop and maintain department standard operating procedures (SOP's). Responsible for organizing and leading regular department meetings including gathering data and relevant topics and development of presentations. Additional Duties Interacts with clients providing demo/tours of department. Participates in special projects or performs duties in other areas as requested. Upholds and projects the public image of the Company. Maintains overall knowledge of Contractor Connection business model. Upholds the Crawford Code of Business Conduct and Ethics at all times. Bachelor's Degree preferred or equivalent in related work experience. Minimum of two years' experience in a supervisory related position or other related experience. Minimum of six years' construction estimating or property adjusting background or other related experience. Multi line adjusting experience with emphasis on property/liability, familiarity with residential and commercial construction, restoration means and methods. Expert knowledge of analyzing and interpreting contractual obligations, terms and conditions of contractors and client partners to determine best course of disposition. Ability to effectively manage and supervise employees, build teamwork with and between departments, effectively monitor and audit work of others Strong leadership skills. Ability to deal with difficult issues under pressure, and provide necessary communication to staff, insurer clients and/or contractors. Advanced negotiation, conflict management, analytical and problem solving skills, including ability to analyze business reports, identify trends, prioritize/direct workflow within the department. Excellent written, verbal and oral communication skills. Good interpersonal skills. Excellent attention to detail and organizational skills. Understanding and comprehension of multiple network programs, guidelines and requirements. Understanding of insurance terms, principles, concepts and practices. Advanced understanding of the multiple departments that encompass the Contractor Connection operation preferred. Expert understanding of contents handling and cleaning. Expert understanding of evaluating roof damage i.e. wind and hail. Expert understanding of fire/smoke restoration. Expert understanding on water mitigation standards (IICRC S500). Expert understanding of construction order of operations. Understanding of construction materials and installation methods. Expert understanding of Xactware suite of products. Understanding of Symbility suite of products. #LI-EC1 #LI-Remote Why Crawford? Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs: Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours. Bonus/Incentive Pay and other Performance-Based Rewards, if applicable. We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include: - Medical, Dental and Vision Plans - Prescription Drugs - HSA, HRA, and FSA Accounts - Paid Holidays, Vacation and Sick Leave - 401(k) Retirement Plan - Tuition Assistance - Paid Parental Leave - Supplemental Health Benefits Other Benefits currently available at no cost include: - Enhanced Mental Health Support - Virtual Physical Therapy - Caregiving Services - Life Assistance Program *The above information highlights some of the benefits currently available to eligible full-time employees. Training programs that promote continuous learning and career progression while enhancing job performance. Sustainability programs that give back to the communities in which we live and work. A culture of respect, collaboration, entrepreneurial spirit and inclusion. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
Job Summary: We are looking for a dynamic and customer-focused Front Desk Agent/Night Auditor to join our team. Overnight shifts are mandatory. You will be the first and last point of contact for our guests, providing exceptional service and creating a welcoming atmosphere. The ideal candidate will have a strong background in hospitality and computer operations as well as excellent communication skills, and the ability to handle various tasks efficiently. Problem solving and handling of guest complaints are priority. Duties: - Greet and check-in guests in a friendly and professional manner - Answer phone calls and assist guests with inquiries or reservations - Handle guest requests promptly and effectively - Process payments and maintain accurate records - Assist with night audit procedures as needed - Maintain cleanliness and organization at the front desk area - Utilize phone systems and hotel management software effectively - Provide multilingual support to accommodate diverse guest needs Qualifications: - Previous experience in a front desk or hospitality role is preferred - Proficiency in phone etiquette and customer service practices - Ability to work well under pressure and handle multiple tasks simultaneously - Strong attention to detail and problem-solving skills - Bilingual or multilingual abilities are a plus - Knowledge of hotel operations and night audit procedures is advantageous Join our team as a Front Desk Agent/Night Auditor to be part of a dynamic hospitality environment. We offer competitive compensation, opportunities for career advancement, and a supportive team culture. If you have a passion for hospitality, excellent interpersonal skills, and thrive in a fast-paced setting, we invite you to apply for this exciting opportunity today! Pay: $15.00 - $16.00 per hour Benefits: * Employee discount * Flexible schedule * Health insurance * Paid time off Work Location: In person
Job Title: Billing Specialist Job Summary: Under the direction of the Director of Billing, the Billing Specialist will work to assure that the assigned day-to-day workflow is processed in a consistent and timely manner. This position will coordinate the billing and payment of freight charges and ensure the timely and accurate processing of all freight/transportation documents. Additional responsibilities include monitoring and updating freight rates as required. This position reports directly to the Director of Billing. Essential Duties and Responsibilities: Perform an audit of each shipment to verify customer charges, customer’s rate and dispatcher notes. Prepare and release customer invoices accurately and within the required timeline. Ensure invoices are properly coded. Ensure daily minimum billing standards are met. Work to provide customer satisfaction by learning and understanding customer’s unique requirements in the billing process. Collaborate with billing department team members. Accept tenders, provide updated statuses to customers, and finalize in customer TBL system. Work with Operations to gather billing requirements for new customers. Develop and maintain excellent customer satisfaction service for both internal and external customers. Demonstrate excellent interpersonal relationships by using strong verbal and written communications skills. Proactively identify problems and swiftly implement the appropriate solutions. Escalate to the Director of Billing as necessary. Prioritizes tasks and workload to focus on issues that directly impact quality and service performance. Maintains regular, timely, and consistent attendance at work. Flexibility to work overtime as needed. Must demonstrate professional behavior. Perform other duties as assigned. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Knowledge/Skills/Abilities: AS400 experience strongly preferred. Proficient with computer and Microsoft Office applications. Excellent data entry/keyboard skills. Strong interpersonal skills to effectively interact with internal and external customers. Excellent problem-solving skills with the ability to seek alternative solutions. Self-directed, displays initiative and can work independently. Strong time management skills, ability to prioritize, and the ability to multi-task effectively. Excellent organizational skills, attention to detail and follow through. Team player with proven ability to work under pressure. Excellent communications skills, both written and oral. Must be fluent in English. Education and Experience Requirements: High School Diploma/GED required; college degree is highly preferred. Minimum of 2 years high volume billing experience. Freight billing experience a plus.