Job Results
Financial Services
Posted 4 weeks
Quality Manager I
BAE Systems USA - Jacksonville, FL
Job Description What’s it like working for a company that makes a national impact? Inspiring. At BAE Systems, the work that you do will help keep some of the nation's biggest defense programs streamlined and on-time. We are currently hiring a Quality Manager to join our Maritime Solutions team that helps keep the U.S. Navy Fleet mission ready. Make a difference doing work you can be proud of and collaborating with a team that shares a passion of helping to protect our nation. Here, you'll be rewarded for the work you do and provided the resources to help you along the way. As a leader, you will be a vital part in creating a culture that brings out the best in people. We are seeking an experienced Quality Manager to lead our quality assurance efforts. As a Quality Manager, you will be responsible for overseeing the ISO9001 Quality Program, managing a team of Inspectors and Analysts, and ensuring compliance with quality management systems. You will work closely with cross-functional teams and identify and address quality issues, develop corrective actions, and maintain a safe work environment. As a Quality Manager, you will be responsible for: The overall management and auditing of the ISO9001 Quality Program; Managing and staffing a team of a dozen Inspectors and Analysts, conducting performance reviews, and supporting employee development; Performing leadership responsibilities such as setting departmental objectives in line with overall business objectives; Consulting, collaborating, and working as a liaison with other departments and internal/external customers to provide the support required to successfully evaluate and bring closure to any quality issues, including detailing root cause and corrective action; Administering non-conforming material disposition in accordance with the Quality Management System; Directing activities for prevention of nonconformances by developing action plans through which positive determination of causes, corrective actions, and follow-up activities are identified; Maintaining up-to-date knowledge of relevant discipline(s), industry practices, trends, and applications; Supporting and maintaining a safe work environment and ensuring compliance with safety objectives and policies; Assisting in the development and/or modification of specifications and procedures to the extent that they conform to existing or improved quality levels; Providing assistance with technical customer support including leading support for customer audits; Overseeing review of technical documents for customer orders and supplier purchase orders; Generating technical reports as necessary. Physical Requirements: This role requires regular presence in a manufacturing or fabrication environment. The incumbent must be able to access and safely navigate production areas which may include climbing, kneeling, stooping, and working in confined spaces. Must also be able to comply with all requirements including the use of required personal protective equipment (PPE) in accordance with company policy. Required Education, Experience, & Skills Typically requires a Bachelor’s degree in a technical field and 8 years directly related experience in a Quality Assurance/Quality Control role and 3 years of supervisory and/or management experience, or the overall equivalent. Working experience operating within ISO 9001 standard. Direct knowledge of TQM, SPC, AS9100, ISO9001 and state-of-the-art analytical quality assurance methodologies. Motivated leader to drive continuous improvement by leading through example and working with and developing teams. Management experience with a proven track record of driving quality performance. As a skilled negotiator and trusted advisor, able to work effectively with customers and resolve customer complaints. Ability to exercise discretion and independent judgment while complying with policies, procedures, appropriate principles and applicable state and federal laws and regulations. Excellent communication skills, both written and verbal, with the ability to interact and disseminate information with individuals at all levels in the organization. Preferred Education, Experience, & Skills Ability to collaborate, coach, guide, and offer training. Excellent organizational skills. Computer skills to include MS Office Suite and ability to work with industry related software. ASQ Certification preferred. Experience managing quality assurance program in support of DOD contracts. Formal training in root cause analysis and corrective action. Shipyard experience helpful. Pay Information Full-Time Salary Range: $107952 - $183518 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems Platforms & Services BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference. The Platforms & Services (P&S) sector under BAE Systems, Inc does the big stuff: the armored combat vehicles, naval guns, missile launchers, and ship repair…just to name a few. Our employees take pride in the work they do and why they do it. They are on the front lines every day, building our products to protect the lives of those who serve. We may be biased, but we think P&S does some of the coolest work around, and we think you will too.
Posted 4 weeks
Healthcare Claims Analyst
Convey Health Solutions - Jacksonville, FL
The role is responsible for the timely and accurate resolution of discrepancies identified in the Enrollment and Reconciliation processes. The analyst will review documentation, work items in queues and correct errors, identify trends and document resolutions based on the Standard Operating Procedures. *ESSENTIAL DUTIES AND RESPONSIBILITIES* * Process queue items, inter-departmental and customer requests timely and accurately * Review incomplete and pending enrollment applications and disenrollment forms for correction and submission to Centers for Medicare & Medicaid Services (CMS) * Review and complete Late Enrollment Penalty (LEP) Attestations * Review and complete Other Health Insurance (OHI) verification and error correction * Review and create retro processing packets to be submitted to the CMS Retro Processing Contractor (RPC) * Researching and correcting errors, discrepancies, and rejected transactions received from: * CMS on the Daily Transaction Reply Report (DTRR) * CMS Daily and Monthly Reconciliation queues * Daily and Monthly Pharmacy Benefit Manager (PBM) * Monthly MMR, PWR, LIS History and LEP Reconciliation * Daily OHI/COB Rejections * Monthly review and preparation of the CMS Enrollment Data Validation file and submissions * Working understanding of Centers for Medicare & Medicaid Services (CMS) guidance * Conform with and abide by all regulations, policies, work procedures and instructions * Meet CMS guidelines and client Service Level Agreement (SLA) requirements through the proper handling of transactions * Perform outbound calls to customers or other entities as permitted to complete processing of enrollment, disenrollment and reconciliation transactions * Make appropriate system corrections and escalate transactions that are unable to be corrected * Prepare reports as requested by management * Perform other duties and responsibilities as required *EDUCATION AND EXPERIENCE* * High school diploma required; Associates Degree or higher preferred * Minimum 2 years Health Plan Operations experience including; Customer Service, Enrollment, and or Claims processing * Working knowledge of MSOffice (Word, Excel, Outlook) Job Type: Temporary Pay: $17.75 per hour Work Location: Remote
Posted 4 weeks
Senior Director, Workday & UKG Applications, IS Administration, Hybrid, Baptist Medical Center
Baptist Health System, Inc. - Jacksonville, FL 32207
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Senior Director, Workday & UKG Applications, IS Administration, Hybrid, Baptist Medical Center Metro Square The Senior Director, Workday & UKG Applications provides strategic leadership, direction, and oversight for the organization's Workday, UKG, and related enterprise business systems. This role defines and executes enterprise application strategies that support Human Resources, Payroll, Workforce Management, Finance, Supply Chain, and other operational functions. The Senior Director partners closely with executive leadership, operational stakeholders, Human Resources, Finance, and Information Services teams to ensure technology solutions align with organizational goals, optimize business processes, and deliver measurable value across the enterprise. This leader oversees the planning, implementation, optimization, support, and governance of Workday, UKG, and related enterprise applications while ensuring services are delivered with the highest standards of quality, efficiency, security, compliance, and cost effectiveness. The role is responsible for establishing strategic roadmaps, driving digital transformation initiatives, developing policies and best practices, and promoting innovative solutions that enhance workforce effectiveness, operational performance, employee experience, and organizational outcomes. This role ensures team members and leaders maintain compliance with all applicable state, federal, and regulatory requirements, as well as organizational policies, procedures, and standards. The Senior Director leverages enterprise systems, workforce analytics, operational metrics, and business intelligence to drive continuous improvement, support strategic decision-making, and advance organizational objectives. The Senior Director, Workday & UKG Applications will be responsible for: Define and execute the enterprise strategy, roadmap, governance, and optimization efforts for Workday, UKG, and related business systems. Lead cross-functional initiatives that improve workforce management, HR operations, payroll, finance, supply chain, employee experience, and operational effectiveness through technology. Develop, monitor, and communicate key performance indicators, operational metrics, and strategic goals to drive accountability, continuous improvement, and organizational success. Provide leadership, coaching, and professional development for managers, analysts, and technical teams while building a high-performing and engaged workforce. Utilize enterprise applications, workforce data, analytics, and business intelligence tools to support strategic planning, resource management, and executive decision-making. Manage departmental budgets, vendor relationships, resource allocation, compliance requirements, and enterprise technology investments while partnering with executive leadership on long-term organizational priorities. Experience: Minimum 10 years of related experience Extensive leadership experience supporting Workday, UKG, HRIS, ERP, workforce management, or enterprise business systems. Proven experience developing enterprise application strategies, technology roadmaps, governance models, and digital transformation initiatives. Strong understanding of Human Resources, Payroll, Workforce Management, Finance, Supply Chain, and related business operations. Experience leading large teams, managing complex projects, and driving cross-functional organizational change initiatives. Strong business acumen, financial management, vendor management, and operational leadership skills. Exceptional communication, stakeholder management, strategic planning, and executive leadership abilities. Education and Certifications: Bachelor's Degree required. Master's Degree preferred. Workday, UKG, PMP, SHRM, or related certifications preferred. Primary Location: Metro Square
Posted 4 weeks
Specialist, Government Client Contracts Management (Fed Health)
Deloitte - Jacksonville, FL 32202
Possesses a working knowledge of Federal Acquisition Regulation, and commercial contracting principles. Supports the administration of all facets of the contracts life-cycle. Performs contract administration duties for federal contracts. Exercises increased independence and judgment in reviewing and analyzing moderately contracts actions. Maintains a keen awareness of requirements and status associated with assigned contracts. Effectively, manages personal portfolio and advises account teams on contract matters. Compiles and analyzes contract related data; and maintains historical information and documentation. Proactively identifies and analyzes contracting issues, solving standard/routine contract activities. Ability to effectively and persuasively communicate with peers, internal leadership, and clients. Recruiting for this role ends on 09/01/2026. Work you'll do As a Specialist, Government Client Contracts Management on the Government & Public Services team, you will be responsible for: Proactively provides support to the development, review, and negotiation of contracts, modifications, prime contractor NDAs, teaming agreements, and subcontracts consistent with company policies. Ensures contract data is entered into appropriate forms and databases and checks the accuracy and completeness of electronic documents and contract systems data. Reviews federal solicitations, requests for information, and proposals; identifies business risks; documents findings; and provides recommendations. Understands key terms and conditions of assigned contracts that affect performance or compliance and conveys information to stakeholders. Prepares standard contract language for inclusion in proposals. Receives and interprets federal customer post-submission clarifications and/or deficiencies; coordinates proposal updates; remits revised proposal offers to the Contracting Officer. Develops relationships with external client stakeholders and attends industry and government events. Collaborates across GPS teams to provide solutions and insights related to contracts portfolio. Reviews for compliance with federal contract regulations and reporting requirements. Performs other job-related duties as assigned. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams The Team The Government & Public Services Sector, known as GPS within the Firm, is committed to improving public outcomes. Practitioners aligned to GPS solve the complex issues facing the public sector and develop relevant, timely and sustainable solutions for our external clients. Prime contract professionals empower GPS to deliver an impact in the public sector in three ways. The prime contracts professional understands the external client problem/ requirement. The prime contracts professional understands the Deloitte market offering/ client solution that our external client needs; and, The prime contracts professional navigates the often highly regulated acquisition landscape to help GPS leaders place their solution onto an awarded contract that enables Deloitte to improve the public outcome. Qualifications Required: 4+ years of professional working experience 2+ years of experience in multiple contract types (e.g. FFP, LH, T&M, CPFF) and solicitation types (e.g. FAR Parts 8, 15, and 16) Bachelor's Degree Ability to travel 10-15%, on average, based on the work you do and the clients and industries/sectors you serve. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Experience supporting the Federal client aligned with the team of assignment (Federal Health, specifically CMS, HHS, FDA, NIH, etc.) Emerging ability to excel in upper-level management environment NCMA: CFCM or CCCM The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $66,200 - $121,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Posted 4 weeks
Financial Advisor
Strategic Wealth Specialists - Jacksonville, FL 32256
*Overview…* Are you a self-motivated individual with an entrepreneurial spirit looking for a career with growth potential that will impact your community? Strategic Wealth Specialists is looking for individuals like you to join our team as a Financial Representative. As a Financial Representative you will work with individuals and businesses in your community providing access to financial products and services that will protect their assets, help them understand their financial life, and build wealth for the future. As a Financial Representative, you will have the ability to make an impact in your community, have development and career growth opportunities and the flexibility and ability to build your practice in a way that feels authentic to you, serving the clients and communities you choose to work with. We take an uncommon approach to financial services, focusing on long‐term results and leveraging technology, exceptional relationship management and customized strategies for consumers and businesses. *You are…* · A self‐motivated individual with a dynamic, confident personality, a strong work ethic, high integrity and passion for succeeding. · Desire to help others achieve their goals and dreams through cultivating long-term relationships. · Ambitious, entrepreneurial, and looking for career growth and development. *What you’ll be doing…* · Work with clients to understand their goals, concerns, and current financial information. Analyze information to create a plan with appropriate strategies, products and services. · Develop and maintain a base of clients who value your input and guidance. · Work with clients to keep their financial plans current and aligned with their goals, building relationships with clients that will lasts for years. *What we provide…* · Development and training—locally, virtually and nationally—to support you as you build your practice with us. · Tools and resources to help you market and grow your practice and communicate efficiently with your prospects and clients. · Mentorship and joint-work opportunities. · A competitive benefits package including: Defined Benefit Plan, 401(k) with Match and Roth options, health and dental insurance and more. · Leadership and career development opportunities including tuition reimbursement and continuing education opportunities. *Requirements….* · Must be a US citizen or permanent resident · A four‐year college degree or relevant experience · If you do not already have appropriate insurance licensing, you must be willing to obtain it _Agency of The Guardian Life Insurance Company of America, New York, NY._ _The Guardian Network® is a network of preferred providers authorized to offer products of The Guardian Life Insurance Company of America (Guardian), New York, NY and its subsidiaries_ Job Type: Full-time Pay: $50,000.00 - $999,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Life insurance * Paid time off * Professional development assistance * Retirement plan Compensation Package: * Bonus opportunities * Commission pay Ability to Commute: * Jacksonville, FL 32256 (Required) Ability to Relocate: * Jacksonville, FL 32256: Relocate before starting work (Required) Work Location: Hybrid remote in Jacksonville, FL 32256
Posted 4 weeks
Claims Adjuster I/II/III
Olympus Insurance - Jacksonville, FL 32256
Job title: Claims Adjuster I/II/III Reports to: Claims Manager Direct Reports: None Location: Jacksonville Office Position type: Full-Time FLSA Status: Exempt, Salaried Normal Working Hours: Monday-Friday, 8:00AM-5:00PM Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus. What Olympus Offers We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including: Employer-sponsored medical, dental, and vision plans Company-paid life insurance, short-term disability, and long-term disability 401(k) with company match Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off Education Assistance Program and ongoing professional development opportunities Wellness Lunch N Learns Employee perks such as pet insurance, discount programs, and a welcoming office environment At Olympus, we empower you to grow, contribute, and thrive both professionally and personally. What You’ll Do As a Claims Adjuster, you'll play a key role in helping policyholders recover after a loss by providing timely, compassionate, and professional claims service. You'll investigate, evaluate, negotiate, and resolve first-party property claims of varying complexity while ensuring every claim is handled accurately, fairly, and in compliance with company guidelines and regulatory requirements. Working alongside internal teams, vendors, and policyholders, you'll manage claims from initial report through resolution, delivering exceptional service every step of the way. This role also supports catastrophe response efforts and requires flexibility to work extended hours during weather events when business needs arise. Key Responsibilities Investigate & Manage Claims Manage a caseload of first-party property claims, including coverage analysis, damage evaluation, reserve management, claim documentation, and timely claim resolution. Handle more complex claims as experience grows, including third-party and litigated files. Deliver Exceptional Customer Service Serve as a trusted resource for policyholders, contractors, public adjusters, attorneys, and other stakeholders by providing clear communication, claim updates, and guidance throughout the claims process while working toward fair and timely resolutions. Evaluate & Resolve Complex Claims Prepare coverage determinations, coordinate appraisals and mediations, negotiate disputed claims, and identify opportunities for subrogation or potential fraud while escalating significant exposures and large losses when appropriate. Maintain Compliance & Quality Ensure claims are handled in accordance with company best practices, regulatory requirements, and internal quality standards. Maintain accurate documentation, support audit readiness, and leverage technology, including virtual inspections, to efficiently investigate and resolve claims. What You'll Bring Minimum of 2 years of Florida property claims handling experience (role level may be determined based on experience). Active Florida 6-20 All Lines Adjuster License. Proficiency with Xactimate and XactAnalysis. Strong analytical, negotiation, organizational, and communication skills. Excellent customer service skills with the ability to manage escalated situations professionally. Ability to prioritize multiple claims, work independently, and adapt in a fast-paced environment. Experience preparing estimates, managing complex claim files, and delivering timely, accurate claim resolutions. EEO Compliance Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law. Agency Disclaimer: This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid. This position will remain open until August 30th, or until a sufficient pool of qualified candidates has been identified.
Posted 4 weeks
Escrow Assistant (In Office)
FCT - Jacksonville, FL 32207
Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality. What You’ll Do: Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up Communicate regularly with customers during the escrow process flow Interpret various agreements as they relate to escrow closings Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience What You’ll Bring: Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both our internal teams and external customers Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn Thrives in contributing to a team working together to deliver beyond customer expectations Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies High school diploma or equivalent 2+ years of escrow-related experience preferred Pay Range: $18.46 - $24.63 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Posted 4 weeks
Payroll & Benefits Administrator
SonderMind - Jacksonville, FL
About SonderMind At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just nd a therapist, but nd the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind denes care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter. At SonderMind, we are revolutionizing mental healthcare by leveraging technology to provide personalized and eective mental health solutions. About the Role You'll join SonderMind's People Operations team as a Payroll and Benefits Administrator, taking ownership of end-to-end payroll processing for a growing workforce, with a particular focus on our California-based employees, where complex wage-and-hour regulations demand precision and up-to-date knowledge. Working primarily in UKG, you'll ensure every team member is paid accurately and on time, and benefits administration tasks are handled swiftly and accurately. If you're building your payroll career and want hands-on experience within a fast-moving, people-first environment, this role gives you both the depth and the visibility to grow. What you'll do Process semi-monthly payroll for all employees using UKG Pro and Workforce Management payroll and timekeeping tools, ensuring accurate payroll processing to ensure compliance with relevant state wage and hour laws. Audit payroll data for errors and discrepancies before each pay cycle closes. Respond to employee payroll inquiries and resolve issues promptly. Accurately issues related to payroll including tax, garnishments, system configurations etc Support managers with payroll-related questions, including timecard review, approval workflows, and resolving UKG timekeeping issues. Support the administration of employee benefits programs, including enrollments, life events, terminations, and carrier file feeds, and serve as a first point of contact for employee benefits questions. Maintain accurate employee records in UKG, including pay rates, deductions, and tax withholdings. Support year-end processes, including W-2 preparation, commission letter administration and distribution, and reconciliation. Support and administration of our 401k plan, including analysis and reconciliation of regular 401 (k) reporting and compliance. Other ad-hoc responsibilities from time to time and based on business needs. Success in this role 30 days: Has completed UKG system onboarding and can independently process a full payroll cycle with supervision, demonstrating baseline accuracy on all employee types. 60 days: Processes payroll with minimal oversight, correctly applying California-specific rules (final pay, meal/rest penalties, SDI) and flags exceptions proactively before they become errors. 90 days: Operates as a fully independent contributor, owning end-to-end payroll processing, reconciling discrepancies without escalation, and maintaining compliance across all state requirements. 1 year: Has built a track record of on-time, accurate payroll with zero compliance misses, contributes to process improvements in UKG, and serves as a reliable resource for CA payroll questions across the People Ops team. Who You Are 2+ years of hands-on payroll processing experience, including full-cycle payroll runs Familiarity with UKG (UltiPro or UKG Pro) and Kronos or comparable HRIS/payroll platforms Working knowledge of California payroll regulations, including overtime rules, meal and rest break premiums, and final pay requirements Understanding of federal payroll compliance requirements (FLSA, tax, W-2 reporting) Proficiency in Microsoft Excel or Google Sheets for payroll audits and data reconciliation Strong attention to detail with demonstrated ability to identify and correct payroll discrepancies Excellent critical thinking and problem solving skills - you enjoy digging in and figuring things out Associate degree or higher in Accounting, Business, or a related field, or equivalent work experience Experience supporting multi-state payroll processing (preferred) Our Benefits The salary range for this role is between $68,000 - $80,000 per year. As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work. Our benefits include: A commitment to fostering flexible hybrid work A generous PTO policy with a minimum of three weeks off per year Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate) Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it. Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave) 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary Travel to Denver 1x a year for annual Shift gathering Fourteen (14) company holidays Company Shutdown between Christmas and New Years Supplemental life insurance, pet insurance coverage, commuter benefits and more! Application Deadline This position will be an ongoing recruitment process and will be open until filled. Our Hiring Process & Use of AI At SonderMind, we use technology, including AI-assisted tools, to support our recruiting process. These tools help us operate efficiently and provide a consistent, timely experience for every candidate. They may assist our team with activities such as scheduling interviews, taking notes and transcriptions, organizing candidate information, and coordinating outreach. In the course of using these tools, we may process the personal and professional information you share with us as part of your application. All hiring decisions at SonderMind, including whether to advance, reject, or extend an offer to a candidate, are made by members of our recruiting and hiring teams. We do not rely on automated systems to make these decisions about candidates. We are committed to a fair and equitable process. If you have questions about the technologies used in our recruiting process, would like to request an alternative method of engagement, need an accommodation, or would like a member of our team to review a decision about your candidacy, please contact us at [email protected]. Equal Opportunity SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
Posted 4 weeks
Customer Support Coordinator
BSS - Jacksonville, FL 32216
*Job Details:* - Schedule 8am - 5pm Mon. - Fri. - Hybrid - In office Tuesday - Thursday - Pay $18/hr *Job description* Commercial Fire is looking for a talented Customer Service Specialist to join our team. We are a nationwide provider of fire protection and life safety services, that partners with technicians across the United States to provide our customers with reliable and outstanding customer service. *Duties and Responsibilities:* * Provide work order follow-up with affiliates in a region. * Work with affiliates & customers following up via phone and email to obtain scheduled dates, update records, obtain information and obtain the required paperwork. * Support the Account Managers with requested information from the Affiliate partners and/or support the Account Manager with customer-related service requests/communication as needed. * Contact each affiliate in the designated region weekly and build relationships. * Candidates should be prepared to handle very heavy email traffic utilizing Outlook & tools such as folders, rules, etc. *Requirements & Qualifications* * Strong communication skills (verbal and written) * Strong time management and organizational skills * High School Diploma or GED Equivalent * Ability to work well with others in a teamwork atmosphere * Strong computer skills * Proficient in Excel. * Microsoft Office Applications * Typing (WPM 40) * Must be organized & have the ability to work well under pressure to meet deadlines. Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Referral program * Vision insurance Experience: * Microsoft Excel: 3 years (Required) * Microsoft Outlook: 3 years (Required) * Typing: 3 years (Required) Work Location: Hybrid remote in Jacksonville, FL 32216
Posted 4 weeks
Claims Processing Assistant
Ascension - Jacksonville, FL 32216
Your future role at a glance: Location: Jacksonville, FL Facility: Ascension Medical Group Salisbury Building Schedule: Full-Time How you'll make an impact in this role: Review and prepare insurance claims for third-party payers and responsible parties, ensuring precise diagnosis and procedure coding accuracy. Analyze claim rejections, communicate directly with payers to resolve complex billing issues, and secure appropriate reimbursements. Produce and evaluate routine billing reports to identify trends and recommend workflow improvements. Serve as a key resource in resolving complex phone and written inquiries from patients, physician practices, and third-party payers. What minimum qualifications you'll need: Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Life at Ascension: Where purpose meets opportunity: Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Equal employment opportunity employer: Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information. Benefits: Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.