Job Results

Technology Services

Posted 1 day

Senior Consultant, Client Services

Intercontinental Exchange - Jacksonville, FL 32246

Overview: Job Purpose Advanced level role for someone who possesses a broad understanding of developing and resolving operational solutions and uses this knowledge to bring solutions to internal and external clients. Works with business partners across multiple business functions to identify and resolve operational issues, to solve problems or make decisions requiring technical expertise or specialized knowledge. This role is client facing and acts independently or as a member of a team responsible for providing technical support as well as support of ICE Mortgage Servicing Platform and associated networking and distributed server applications. Serves as a point of escalation for production and operational support and collaborates with the customer, online users, and product owners. Responsibilities Assist other ICE departments by providing professional and industry expertise as needed Works directly with the client to identify and resolve operational issues, to solve problems or make decisions requiring technical expertise or specialized knowledge Elicits and clearly defines client needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions Coordinates and executes testing for multiple, major applications Independently resolves errors and issues as they occur with minimum involvement and guidance from management Serves as an intermediary during technical discussions Preparation and review of trending statistics Understanding of file monitoring and management; MPLS, NDM, Cisco and WAN preferred Understanding of a Mainframe system, file management and file movement theories Familiarity with web service calls, client server type applications and support Understanding of networks and network configurations Understanding of applicable internal tools used in the trouble shooting process Escalations to management of reported significant client impacting issues Strong technical and analytical background Ability to interact with all levels of management Performs other related duties as assigned Knowledge and Experience Bachelor's degree or the equivalent combination of education, training, or work experience Requires 7+ years of experience in a production support role Previous consulting, implementation or client facing experience Ability to quickly become proficient with new technologies Mortgage industry and mortgage software application experience Familiarity with and understanding of the interfaces and integration processes between the Distributed Systems and MSP applications preferred Experience with ICE Mortgage Technology products, services, and capabilities Strong analytical skills used to determine client’s business needs and requirements Ability to present content in a classroom or virtual setting Exceptional verbal and written communication skills. Ability to relate to and communicate effectively with all levels of client personnel, in an organized and professional manner Exceptional interpersonal skills and a demonstrated ability to interact with both external and internal customers, establishing and maintaining effective working relationships Knowledgeable in the use of personal computers and able to use multiple PC software systems (MS Word, Excel, PowerPoint) Excellent problem solving and analysis skills. Resourceful and proactive in gathering information and sharing ideas Must be able to function well as an independent contributor and as part of a team. Strong time management skills, attention to detail, and resourcefulness Strong knowledge of financial and/or loan processing services technology, including systems, applications, practices, and emerging technologies. Ability to quickly become proficient with new technologies. Ability to utilize judgment in decision making process Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients #LI-SF1 -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Posted 1 day

Senior Procurement Manager

IQ Fiber - Jacksonville, FL 32216

A Smarter Career Choice Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice. This position is located in Jacksonville, FL- Local candidates, please. Position Summary: The Senior Procurement Manager owns IQ Fiber's procurement function end-to-end, from long-term sourcing strategy to daily supply chain execution. This is a senior individual contributor and functional leadership role that carries direct accountability for procurement outcomes across the organization, including cost performance, supplier quality, supply continuity, and process maturity. Reporting to the Director of Procurement, Fleet & Facilities and working alongside Finance and OSP leadership, you will serve as the company's subject matter expert on procurement strategy, vendor relationships, and supply chain risk. You will be expected to bring forward recommendations and to build a procurement function that scales with IQ Fiber's aggressive network expansion plans. This role is suited for a seasoned procurement professional who has operated at a strategic level, managed meaningful contract portfolios, and can move fluidly between advising senior leadership and rolling up their sleeves to get things done. Key Responsibilities 1. Procurement Strategy & Function Ownership Define and own IQ Fiber's procurement strategy, including sourcing policy, supplier selection criteria, contracting standards, and supply chain governance. Set and track procurement KPIs, including cost savings, supplier on-time delivery, contract compliance, and spend under management. Evaluate and continuously improve procurement systems, tools, and workflows to increase efficiency, visibility, and control as the company scales. Build and maintain structured bid and RFP processes that ensure competitive sourcing and defensible vendor selection decisions. Ensure all procurement activity aligns with IQ Fiber's commitment to responsible, ethical, and sustainable sourcing practices. 2. Strategic Sourcing & Contract Management Lead sourcing strategy for fiber optic network construction materials, customer premise equipment, and related OSP operational supplies. Negotiate and manage a portfolio of supplier contracts, securing favorable pricing, volume commitments, delivery terms, quality standards, and nondisclosure provisions. Conduct market analysis and make-vs-buy evaluations to inform sourcing decisions 12–24 months ahead of need. Develop and execute supplier diversification strategies to reduce concentration risk and improve supply chain resilience. Monitor contract performance and hold suppliers accountable to agreed terms through structured review processes. 3. Supply Planning & Risk Management Own the supply forecast process, translating network build plans and operational demand signals into reliable supply plans on weekly, monthly, and quarterly cadences. Proactively identify and mitigate supply chain risks, including lead time volatility, single-source dependencies, and market pricing shifts. Analyze delivery performance, inventory levels, and usage trends to ensure supply plans are executing as intended and adjust ahead of disruptions. Partner with Warehouse Operations and Inventory teams to maintain alignment between procurement plans and on-hand stock levels. 4. Leadership & Cross-Functional Influence Act as IQ Fiber's internal subject matter expert on procurement, supply chain strategy, and vendor management, advising leadership with data-backed recommendations. Lead, mentor, and develop junior procurement team members, setting clear expectations and building capability within the function. Collaborate with Finance, Operations, and OSP leadership to align procurement strategy with business objectives, budget constraints, and network build timelines. Support special projects, including financial modeling, vendor risk analysis, and workflow process improvements. Manage vendor disputes and escalations, representing IQ Fiber with professionalism and a solutions-oriented approach. Perform other duties as assigned. Qualifications Required Bachelor's degree in Supply Chain, Business, Finance, or a related field; equivalent professional experience demonstrating the same depth of knowledge will be considered. 5–7 years of progressive procurement, sourcing, or supply chain experience, with at least 2–3 years in a senior individual contributor or lead capacity. Demonstrated experience negotiating high-value supplier contracts, including multi-year agreements exceeding $1M in value. Experience in telecommunications, fiber optic internet, infrastructure construction, or a closely related industry. Proven ability to build or mature a procurement function, including process design, policy development, and KPI implementation. Strong analytical skills with experience using data to drive sourcing strategy, forecast supply needs, and present recommendations to senior leadership. Excellent written and verbal communication skills, including experience presenting to C-suite executives and managing external vendor relationships at a senior level. High integrity, strong work ethic, and the executive presence to operate as a functional leader in a fast-moving, high-growth company. Preferred Direct experience with OSP (outside plant) materials and fiber network construction supply chains. People management or formal mentorship experience. Experience evaluating, implementing, or optimizing ERP or procurement management platforms (e.g., NetSuite, Coupa, or similar). Professional certification: CPSM, CPIM, or equivalent. Experience in a high-growth startup or early-stage company environment where processes were built, not inherited. What Success Looks Like You will be considered highly effective in this role when you: Own procurement outcomes - not just activities. Cost targets are met, supply continuity is maintained, and supplier performance is measurably improving quarter over quarter. Serve as a trusted advisor to executive leadership, bringing forward procurement intelligence, risk assessments, and strategic recommendations that shape business decisions. Lead a procurement function with defined processes, documented playbooks, clear KPIs, and reporting that gives leadership full visibility into supply health at all times. Negotiate and manage a portfolio of high-value supplier contracts that deliver competitive pricing, strong terms, and long-term reliability, protecting IQ Fiber's ability to build at scale. Proactively identify supply chain risks, including supplier concentration, lead time volatility, and market price shifts; have mitigation plans in place before problems arise. Mentor and develop junior procurement staff, raising the capability of the team around you. Within your first 90 days, you will have conducted a full audit of the existing supplier portfolio, identified the top cost and risk exposure areas, and presented a 12-month procurement strategy roadmap to the Director. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Jd0pJIRsTu

Posted 1 day

Human Resources Generalist

IQ Fiber - Jacksonville, FL 32216

Posted 1 day

Hadoop Developer

American Recruiting & Consulting Group - Jacksonville, FL 32246

Hadoop/Analytics Developer – HYBRID (JACKSONVILLE, FL) ARC Group has an immediate opportunity for a Hadoop Developer! This is starting out as a 12 month contract position with potential to extend longer or possibly convert to FTE. The position is hybrid, with a couple of days per week onsite in Jacksonville, FL. This is a fantastic opportunity to join a dynamic and well-respected organization offering tremendous career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. Reference # 19941-1 Hybrid role in Jacksonville, FL Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering). Job Description: A Hadoop developer is responsible for the design, development and operations of systems that store and manage large amounts of data. Description: PROJECT: Will be working within our operations (work from existing team member) as well as "new" development work (conversions from AB Initio to stored procedures) Specific Tools/Languages Required: HADOOP Spark Python SQL/Stored Procedures Required Work Experience: •3+ years related work experience, Professional experience with technical design and coding in the IT industry Specific Tools/Languages Required: •HADOOP •Spark •Python •SQL/Stored Procedures Required Work Experience: •3+ years related work experience, Professional experience with technical design and coding in the IT industry •SQL/Stored Procedures experience required •HADOOP/Spark/Python development experience required ARC Group is a Forbes-ranked top 20 recruiting and executive search firm, connecting top technical talent with clients nationwide. We pride ourselves on understanding both candidates’ and clients’ goals and serving both with integrity and excellence. ARC Group is an equal opportunity workplace, committed to building a diverse workforce. PgVpzQM0fO

Posted 1 day

Senior Software Test Engineer

Syms Strategic Group, LLC (SSG) - Jacksonville, FL 32201

Syms Strategic Group (SSG) is seeking a talented Senior Software Test Engineer Location: Remote Department: Veterans Affairs (VA) Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply! Essential Duties and Responsibilities NOTE: This is NOT an SQA tester position. Candidates MUST have strong programming skills, often in languages such as C#, .Net, Java, or Python. Develop and execute test plans, test cases, and test procedures to ensure that all information systems, products, and services meet organizational standards and end-user requirements Develop test plans, test schedule, and approach Write test cases and scripts and identifies data for test scenarios Conduct a walk through on test case(s)/script(s) with Test Managers, Requirement Leads, Project Managers, and Development Leads Perform and lead tests and software and/or Information Technology (IT) systems to ensure proper operation and freedom from defects Perform verification activities on work products using defined methods, procedures, and criteria with an appropriate verification environment Document and communicate test results Support analysis of test results and resolution of open issues Document and communicate test results Support analysis of test results and resolution of open issues Document and work to resolve all complex problems Report progress on problem resolution to management Devise improvement to current procedures and develop models of possible future configurations Create daily test metrics and reporting Occasionally perform other IT systems engineering activities such as requirements, design, installation, operation, sustainment, and support Apply technical principles, theories, and concepts in the field Receive assignments in the form of objectives and establish goals to meet outlined objectives Provide direction to employees according to established policies and management guidance Measure whether objectives have been met Provide technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors Ensure that solutions are imaginative, thorough, practicable, and consistent with organizational objectives Independently determine and develop approach to solutions Review work upon completion for adequacy in meeting objectives Demonstrate good judgment in selecting methods and techniques for obtaining solutions Contribute to completion of specific programs and projects Perform frequent inter-organizational and outside customer contacts Represent organization in providing solutions to difficult technical issues associated with specific projects Required Skills and Experience Strong programming skills, often in languages such as C#, Java, or Python A proven track record of working on complex software projects and ensuring high-quality deliverables Experience in both manual and automated testing Experience with Agile/Scrum methodologies and understanding of the Software Development Life Cycle (SDLC) Proficiency in writing and executing test cases, test scripts, and test plans Strong knowledge of test automation frameworks and tools (e.g., Selenium, TestNG, JUnit, QTP, LoadRunner) Experience with continuous integration/continuous deployment (CI/CD) tools (e.g., GitHub Actions) Familiarity with version control systems (e.g. Git and Subversion) An understanding of performance testing and tools (e.g., JMeter and Gatling) Experience with defect tracking and management tools (e.g. JIRA and Bugzilla) Knowledge of database and SQL for validating stored data Experience in testing web applications, Application Programming Interfaces (APIs), and services An understanding of security testing practices and tools Experience with different types of testing, including functional, regression, integration, system, usability, and User Acceptance Testing (UAT) Excellent analytical and problem-solving skills Strong communication and collaboration abilities An ability to work independently and as part of a team An attention to detail and commitment to delivering high-quality work An ability to prioritize multiple tasks and meet deadlines An ability to mentor and guide junior testers An ability to understand business requirements and translate them into effective test scenarios Experience with test management tools Knowledge of DevOps practices and tools An ability to conduct test reviews and provide constructive feedback A strong understanding of risk-based testing, exploratory testing, and context-driven testing Professional Certifications Advanced certifications in testing or quality assurance (e.g., International Software Testing Qualifications Board (ISTQB), Certified Software Testing Engineer (CSTE), Certified Software Quality Analyst (CSQA)) Years of Professional Experience 10 or more years of total work experience 10 or more years of experience in software testing and quality assurance Desired experience Electronic Data Interchange X.12 (EDI) Medical Claims X.12 medical claims (837, 834, 277, etc) A familiarity with cloud-based testing platforms (e.g., Amazon Web Services (AWS) and Azure) Formal Education Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field and 10 or more years of experience. Citizenship Requirement U.S. Citizenship required for this specific opportunity Security Clearance Requirements Must possess or qualify for a Public Trust (MBI) CRITICAL NOTES: SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered. Recruiters or Third parties will not be considered. This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, NJ, or NY will not be considered. This is a W2 position. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions. As part of our screening process, you will be requested to provide a link to your LinkedIn profile. U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness. Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. QIhSmmJ7fX

Posted 1 day

Senior Business Analyst

Syms Strategic Group, LLC (SSG) - Jacksonville, FL 32201

Syms Strategic Group (SSG) is seeking a talented Senior Business Analyst Location: Remote Department: Veterans Affairs Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply! Essential Duties and Responsibilities Previous Federal Government experience and Security Clearance highly desired! Lead the capture of business requirements for software development teams Collaborate with business users, Information Technology (IT), and leadership to elaborate and document requirements in an Application Lifecycle Management (ALM) tool Manage requirements in an ALM tool Perform Agile requirement management activities for a product team Perform the analysis of user needs to determine functional, cross-functional, and technical requirements Conduct user interviews, lead and facilitate sessions, and develop business process models and formal specifications Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical, and non-technical requirements Perform elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria Use an ALM tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, epics, sub-epics, and user stories Perform the collection, tracking, and monitoring of system and business requirements Validate requirements and integration Conduct backlog refinement sessions Coordinate with Systems Engineers to assess impact on technical solutions Manage and coordinate requirements for various projects Write and deliver project documents to the client Identify and manage risks and issues impacting the progress and outcome of the project Develop and maintain the scheduled project/product backlog(s) Own and manage requirements change control Develop Change Requests per established policies and procedures Facilitate accurate configuration management for project-related artifacts Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediments Collect, analyze, manage, and report key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe Perform analysis to identify required tasks and their interrelationships to establish well-documented stories Become a product functional Subject Matter Expert (SME) Lead and mentor junior analysts in accordance with strategy and direction established by the Team Lead Establish strong relationships with product and business owners Support development team as needed to help everyone understand the requirements’ details Follow Agile methodology (Scrum) and deliver requirements/specifications for Sprint teams Remove impediments from team members to achieve successful completion of Sprints Provide clear qualitative and quantitative information to teams and stakeholders Support change control processes established to monitor and control project scope Required Skills and Experience Must possess a strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies Must possess excellent oral and written communication skills with the demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences Must possess excellent attention to detail, customer service skills, and problem-solving abilities Past experience conducting independent research to support the resolution of complex questions Must possess advanced experience with Microsoft (MS) Office, including Excel Must possess excellent analytical skills, including integrating information from several sources Expertise with JIRA tools Experience in large, Agile software development or data integration projects Professional Certifications None required Years of Professional Experience 10 years of professional (an additional 10 years of experience may be substituted for education) Desired experience Experience working in an Agile environment Working knowledge of VA’s Veterans Independence Program (VIP) VA SQA Testing experience Certified Scrum Master (CSM) or Professional Scrum Master (PSM) Experience working for a Federal Health Agency (VA, DHA, HHS, etc.) Healthcare billing and claims processing application knowledge Formal Education Master’s degree in Engineering or a related scientific or technical discipline Citizenship Requirement U.S. Citizenship required for this specific opportunity Security Clearance Requirements Must possess or qualify for a Public Trust (MBI) CRITICAL NOTES: SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered. Recruiters or Third parties will not be considered. This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered. U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness. Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. gvsWuUv1yp

Posted 1 day

BEHAVIORAL HEALTH CONSULTANT OPS

State of Florida - Jacksonville, FL 32211

Requisition No: 873790 Agency: Children and Families Working Title: BEHAVIORAL HEALTH CONSULTANT OPS - 60932169 Pay Plan: Temp Position Number: 60932169 Salary: $28.85 - $33.65 per hour Posting Closing Date: 04/24/2026 Total Compensation Estimator Tool Anticipated Vacancy Job Title: Behavioral Health Consultant – OPS– 60932169 This position is a regional position and can be housed in Jacksonville, Florida. The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders. Within SAMH, the Northeast Regional Office staff ensure that individuals and families have timely access to prevention, treatment, and recovery support services across the region. They collaborate with local providers, community partners, and key stakeholders to identify service gaps, enhance resource availability, and promote continuity of care. The Northeast Regional Office monitors program performance addresses barriers to service delivery and fosters cross-system collaboration to strengthen the regional behavioral health network and improve overall outcomes for the communities served. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE NORTHEAST REGIONAL OFFICE. This is a highly responsible and professional position serving as the Behavioral Health Consultant (BHC) OPS. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply. Specific Duties and Responsibilities include: The Behavioral Health Consultant (BHC) provides clinical expertise within the child welfare system, supporting the identification, engagement, and service resources of parents/caregivers with behavioral health needs—particularly those involving substance use disorders, with a concentrated focus on opioid misuse. The BHC works directly with Child Protective Investigators (CPIs) and dependency case managers to enhance recognition of behavioral health concerns, improve family engagement, and ensure timely access to appropriate treatment and support services. Consult and collaborating with CPI and dependency case managers to help frontline staff identify behavioral health disorders particularly substance use disorders, enhance family engagement, and improve access to appropriate treatment, recovery support, and community resources. BHC actively builds relationships with investigative staff within co-located offices, providing regular education on behavioral health indicators, the effects of behavioral health conditions on parenting behavior, and engagement strategies. BHCs play a key role in educating and training investigative staff and case managers on the use and benefits of Medication-Assisted Treatment (MAT). Provides both in-field and office-based consultation during the pre- and post-commencement phases of child protection investigations. This includes participating in joint visits with CPIs, modeling effective family engagement techniques, and offering guidance on best practices for working with families affected by behavioral health issues, particularly opioid misuse. In addition, BHCs assist CPIs in understanding how a parent’s behavioral health condition may impact their ability to safely and effectively care for their child, while identifying and recommending appropriate treatment and referral resources within the community to support the family’s specific needs. Community collaboration and care coordination. Partner with behavioral health providers and the Managing Entity (ME) to maintain current knowledge of referral processes and treatment options, helping CPIs connect families to the most appropriate levels of care. Tracking and documenting all cases where the BHC provide support to child welfare staff, including staffing’s, joint visits, consultations, brief assessments, and any additional tracking as directed by the department, especially those impacted by substance use disorders. Participate in legal proceedings, multidisciplinary meetings, and family navigation staffing to support case progression and improve outcomes for children and families. Offer subject-matter expertise in the identification and care of substance-exposed newborns, including providing consultation on treatment options, supporting care coordination for mothers and infants, and ensuring access to early intervention and family stabilization services. May be called upon to perform duties beyond those outlined in this description to meet emergent organizational or regional needs. Work extended or irregular hours, including nights, weekends, and holidays, and potentially operating from outside assigned duty location. Travel is required throughout the state and may include overnight stays. May also be called upon to assist with disaster recovery efforts and participate in Critical Incident Rapid Response Team (CIRRT) case investigations as needed throughout the state. Emphasis is placed on expertise in addressing opioid use disorders. Other duties as assigned. Emergency Response In response to emergency events, the incumbent may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including weekends and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the position description. Deploy to communities affected by natural disasters within 24-48 hours of impact to represent the organization to promote and implement post-disaster services. Assess the impact, needs and assist with the development of a response strategy and goals for the impacted community and implement disaster response plans. Coordinate psychological and mental health resources and services for individuals, first responders, and communities impacted by disasters. Provide critical information to the Regional Manager and Director of Regional Operations and Initiatives. The Ideal Candidate Will Possess the Ability To: Engage cooperatively and professionally with both internal and external stakeholders. Manage multiple high-priority projects simultaneously with agility and precision. Demonstrate flexibility and the ability to succeed both independently and with minimal direction. Understand and align with the vision of the Substance Abuse and Mental Health (SAMH) Program, executing projects, assignments, and policy updates accurately and on time in a fast-paced environment. Collaborate effectively within a team while also excelling when working independently. Analyze challenges and propose thoughtful, practical solutions to complex problems. Conduct thorough research to identify and recommend the most strategic and effective course of action—the best “yes.” Knowledge, Skills and Abilities required for the position: Knowledge of the methods of data collection and analysis. Knowledge of basic management principles and practices. Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices. Ability to organize data into logical format for presentation in reports, documents and other written materials. Ability to conduct fact-finding research. Ability to utilize problem-solving techniques. Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Knowledge of the impact of substance use disorders and mental health conditions on parenting ability and child safety. Knowledge of the child welfare system, with demonstrated expertise in motivational interviewing and trauma-informed care approaches. Knowledge and experience in the identification and care of substance-exposed newborns Ability to respond effectively to emergency events, demonstrating sound clinical judgment under pressure. Ability to evaluate and identify barriers to treatment access and navigate complex behavioral health systems to support families effectively. Ability to plan, prioritize, and manage multiple assignments in a dynamic, fast-paced environment. Ability to effectively communicate verbally, demonstrate strong interpersonal skills, and establish and maintain collaborative working relationships with internal and external partners. Minimum Qualifications: A master’s degree in a health or human services-related field. Three years of experience treating substance use disorders. Valid Class E Driver License. Preference will be given to applicants who have: Florida license in psychology, social work, mental health counseling, marriage, and family therapy, or a registered intern. Experience of the child welfare and behavioral health systems and knowledge related to the impact of behavioral health conditions on parenting capacity. Experience in substance abuse prevention, treatment, or recovery support service. Experience coordinating community-based services for individuals or families. Certification as a Master’s-Level Addiction Professional. Experience with motivational interviewing. Candidate Profile (application) Requirements: Candidate Profile (application) must be complete in its entirety. Work History - entered with the most recent/current listed first: Any and all State of Florida jobs Any and all Florida University jobs All periods of employment Periods of unemployment Gaps 3 months or more* Education Volunteer Experience Include supervisor names and phone numbers including current place of employment. *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. If you experience problems applying online, please call the People First Service Center at (877) 562-7287. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit www.mybenefits.myflorida.com. DCF EMPLOYMENT DISCLOSURES US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov. RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Posted 1 day

HEALTH SERVICES ANALYST D

State of Florida - Jacksonville, FL 32209

Requisition No: 873616 Agency: Department of Health Working Title: HEALTH SERVICES ANALYST D - 64062532 Pay Plan: Career Service Position Number: 64062532 Salary: $40,000 - $44,500 Posting Closing Date: 04/17/2026 Total Compensation Estimator Tool Open Competitive Job Opportunity **This requisition maybe used to fill multiple positions.** Your Specific Responsibilities: Join Team Duval. At DOH-Duval, we work every day to protect, promote, and improve the health of our community. Join a team that values innovation, collaboration, and public service. Our programs are recognized across Florida for their impact and effectiveness, and we are looking for dedicated professionals who want to make a real difference. If you are passionate about creating healthier communities, your future starts here. This position is a Health Services Analyst D for the Healthy Start program at the Florida Department of Health in Duval County (DOH-Duval). The person in this position reports directly to the Registered Nurse Supervisor. Healthy Start is a home visiting program that provides education and care coordination to pregnant women, families with infants and children under the age of three, and interconception women. The Health Services Analyst D serves as a member of the interdisciplinary Healthy Start team and provides care coordination to high risk maternal and child populations. Responsibilities include providing education for a healthy pregnancy and risk factors, screening, and referral to needed resources, and infant assessment and referral. The Health Services Analyst D performs these duties in the context of a client centered service delivery model and in coordination with other professional team members. This is advanced-level work performing a variety of complex tasks under limited supervision while following Healthy Start Standards and Guidelines. The job requires an extensive knowledge of counseling techniques and social work principles and practices. Incumbents may use skill in developing methods and procedures for special applications or functions. Public Health Competency Domain 1: Analytical/Assessment Skills Public Health Competency Domain 2: Policy Development/Program Planning Skills Public Health Competency Domain 3: Communication Skills Public Health Competency Domain 4: Cultural Competency Skills Public Health Competency Domain 5: Community Dimension of Practice Skills Contacts program participants in home or other community locations (to include the jail, domestic violence shelters). This position is responsible for providing case management/care coordination services via an approved curriculum to pregnant women, infants, and their families who have been determined eligible for participation in Healthy Start. This may include substance using pregnant mothers and their substance exposed newborns (SEN). The highest risk cases are clients with medical, mental health, or developmental delay conditions, as well as jail clients, those experiencing domestic violence, and Department of Children and Families (DCF) involved cases. Provides program participants with pathway screenings based on Healthy Start Standards and guidelines, education, information, referrals, and assistance in accessing services. Explores local resources and meets with alternative service delivery providers to promote access to health care through community agency collaboration. Establishes relationships with community agencies to facilitate referrals and ensures the effective coordination of service delivery to clients. Attends client case staffing as designated to include DCF, Care Team meetings, (ICT calls with managed care organizations MCO), and other staffing. Documents all contacts and case involvement with clients and referral agencies in the Well Family System (WFS) for the purpose of follow-up and continuity of care. Completes Plans of Safe Care for all SEN cases. Completes administrative records and reports, as required. Completes assessments, family support plans, progress notes, and referrals in accordance with Healthy Start Standards and Guidelines and DOH-Duval Protocol. Participates in outreach events promoting the Healthy Start program, including health fairs during traditional and non-traditional work hours. Attends staff meetings, in-service trainings, and professional development sessions as required. Ensures accurate and timely submission of Employee Activity Records (EAR’s), employee leave and attendance records, travel logs, monthly reports to assigned supervisor. Maintains a courteous and cooperative working relationship with clients, the community, and other internal and external customers. Performs other related duties as necessary. Required Knowledge, Skills, and Abilities: Talking to others to effectively convey information Actively looking for ways to help people Understanding written sentences and paragraphs in work related documents Using logic and analysis to identify the strengths and weaknesses of different approaches Listening to what other people are saying and asking questions as appropriate Identifying the nature of problems Communicating effectively with others in writing as indicated by the needs of the audience Identifying the nature of problems Knowledge of maternal and child health Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders Computer skills in Microsoft Office, Excel, PowerPoint and Similar Qualifications: Minimum: A valid driver’s license. Must have 6-months of case management experience working with children and families or have at least 6 months of home visitation experience. Healthy Start workers must meet one or more of the following educational requirements and have received all required training (Healthy Start Standards and Guidelines 2019, Ch. 6, Pg.2-3): 1. Minimum of four-year college degree in one of the following areas: a) Social sciences b) A health-related field such as nursing, health education, health planning, or health care administration c) Social work. 2. Associate degree and licensure as a Registered Nurse with three years of public health/maternal-child health experience or licensure as a Licensed Practical Nurse with four years of public health/maternal child health experience. 3. Two years of college with three years of public health/maternal-child health experience. Preferred: Bilingual preferred. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Florida Department of Health in Duval County 921 N. Davis Street Bldg. A Jacksonville, Florida 32209 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits. Nine paid holidays and one Personal Holiday each year. State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options. Retirement plan options, including employer contributions (For more information, please click www.myfrs.com). Flexible Spending Accounts. Tuition waivers. And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Posted 1 day

Loss Prevention Specialist Intern 2026

Amazon.com - Jacksonville, FL

DESCRIPTION Loss Prevention Internship This role is a 10 week internship starting in the Summer of 2026. Amazon is looking for college students with high potential who are ready to own their impact in Amazon Operations as a Loss Prevention Intern. As a Loss Prevention Intern, you will have the opportunity to own your impact by leading the effort to efficiently and effectively provide security services and asset protection (to include people, buildings, equipment, data, & intellectual property) in a designated fulfillment center (FC). The Loss Prevention Intern is a key member of the Security and Loss Prevention organization, reporting to the Loss Prevention Manager whom is responsible for the facility and aids interns in a project benefiting the team. The Loss Prevention Intern may also assist the cross functional teams within the site including Human Resources, Finance, Corporate Audit, Security Services-Retail/CS/Corp, WW Physical Security Systems and Design, and Inventory Control Quality Assurance. The Loss Prevention Intern’s primary responsibility will be supporting the efforts of the Loss Prevention team in the implementation of standardized, cost effective and efficient security services program for their assigned FC(s). This will be measured by agreed upon objectives and metrics related to key areas such as the level and quality of customer service provided, access and inventory control effectiveness, the protection of the FC’s employees and visitors and improvements to non-security department related productivity such as business continuity, product and equipment dependability, continuous flow, etc. What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations! Our Operations workflow can be broken three major lanes: first mile - where the product is housed and ready for your order; second mile - where your order is hauled to your area; and last mile - when the product is delivered to your door. Please note that all lanes have slight building variations, but one thing is constant, our vision and dedication to the customer. Program Quick Facts & Locations: · The position is NOT a corporate role and will be located in a Fulfillment Center, Sort Center, Delivery Station, or other warehouse environment · Term: 10 weeks during the summer of 2026 · Must be willing to relocate nationwide for the summer with relocation assistance (position location is most heavily weighted on business need but will also take into account individual location preference) · Competitive Salary, Relocation and Housing Assistance · An offer for full time employment may be given after the internship Key job responsibilities · Drive Standard Work and Continuous Improvement through an intern project · Ensure internal controls per Sarbanes Oxley (SOX) requirements related to your area are fulfilled. · Assist with investigations of internal and external theft and fraud. · Manage access controls within the assigned FC to reduce the risk of unauthorized data access. · Inspire performance excellence on the part of all security services team members. · Align performance and actions with and clearly articulate the vision and values of the organization and the department. · Meet or surpass your objectives that align with security service model. · Serve as department’s liaison for facility management keeping them abreast of key issues, strategies and the department’s performance. · Drive process improvements and increase efficiency. · Identify, promote and implement security best practices in a designated FC. · Effectively partner with internal customers in evaluating current and future security services, processes and initiatives. · Coordinate data collection through database polling or data entry from multiple FCs and conduct analysis generating strategic and tactical interpretations. Job Elements (to be performed with or without accommodation): · Must be able to stand/walk for up to 10-12 hours · Walking in/ around the warehouse with great frequency; many facilities are over a quarter mile in length · Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) · Regular bending, lifting, stretching and reaching both below the waist and above the head · Lift and move totes up to 49 pounds each · A driver’s license is strongly recommended due to the remote nature of many internship locations A day in the life As a member of the AMER Region Loss Prevention Team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Loss Prevention Team often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment. About the team Global Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance. BASIC QUALIFICATIONS · Currently enrolled pursuing a Bachelor’s degree with a conferral date between December 2026 and August 2027 · Working towards a degree in Criminology, Criminal Justice, Asset Protection, or other related field with interest in a career in Loss Prevention PREFERRED QUALIFICATIONS · Experience with physical security systems, investigation techniques, effective oversight of contract security officers, or distribution center loss mitigation techniques. · Organized and detail oriented. Accuracy is something you strive for. · Ability to thrive in an ambiguous environment. · Ability to motivate self and others to meet deadlines. · Strong verbal and written communication skills. Confidence when public speaking or writing a paper. · The ability to dive deep into data and provide thought-provoking, workable business solutions. · Comfortable working in a fast-paced and multi-tasking environment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The starting rate for this position is $19.08/hr. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

Posted 1 day

Emerging Store Manager

Walgreens - Neptune Beach, FL 32266

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Accountable for improving on overall customer service metrics. Operations Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members’ career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications Bachelor’s Degree . Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits