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Posted 2 days
Software Engineer II (Backend + Data pipelines)
Scribd, Inc. - Jacksonville, FL
Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd, Slideshare, Everand, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location. So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude. This posting reflects an approved, open position within the organization. About the team: The ML Data Engineering team powers metadata extraction, enrichment, and content understanding across all Scribd brands. We process hundreds of millions of documents, billions of images, and deliver high-quality metadata to enable content discovery and trust for millions of users worldwide. Our systems operate at massive scale, supporting diverse datasets like user-generated content (UGC), ebooks, audiobooks, and more. We work at the intersection of machine learning, data engineering, and distributed systems, collaborating closely with applied research and product teams to deploy scalable ML and LLM-powered solutions in production. Role Overview: We’re seeking a Software Engineer II with strong backend development experience and a passion for solving complex data challenges at scale. In this role, you’ll design, build, and optimize distributed systems that extract, enrich, and process metadata for a wide range of content. You’ll work closely with ML engineers, product managers, and cross-functional partners to integrate machine learning models and LLM-based services into production pipelines and deliver impactful, high-performance solutions. This role offers the opportunity to work on cutting-edge generative AI and metadata enrichment problems at a truly global scale. Tech Stack: Our team uses various technologies. The following are the ones that we use on a regular basis: Python, Scala, Ruby on Rails, Airflow, Databricks, Spark, HTTP APIs, AWS (Lambda, ECS, SQS, ElastiCache, Sagemaker, Cloudwatch, Datadog) and Terraform. Key Responsibilities: Design and build scalable systems to extract, enrich, and process metadata from millions of documents, images, and audio content. Leverage LLMs to integrate capabilities like summarization, classification, extraction, and enrichment into metadata pipelines. Collaborate with cross-functional teams, including ML engineers and product managers, to deliver scalable, efficient, and reliable metadata solutions. Optimize and refactor existing systems for performance, scalability, and reliability. Ensure data accuracy, integrity, and quality through automated validation and monitoring. Participate in code reviews, ensuring best practices are followed and maintaining high-quality standards in the codebase. Manage and maintain data pipelines, security and infrastructure Requirements: 5+ years of professional software engineering experience Proficiency in Python, Scala, Ruby, or similar languages Experience designing and building distributed systems at scale Hands-on experience building, deploying, and optimizing solutions using ECS, EKS, or AWS Lambda Experience with infrastructure-as-code tools like Terraform (or similar) Experience working with a public cloud provider (AWS, Azure, or Google Cloud) Familiarity with data processing frameworks like Spark or Databricks for large-scale workloads Proven ability to test, profile, and optimize systems for performance, scalability, and reliability Bachelor’s degree in Computer Science or equivalent professional experience Bonus: Experience working with LLMs or integrating ML models into production systems At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $126,000 [minimum salary in our lowest geographic market within California] to $196,000 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $103,500 [minimum salary in our lowest US geographic market outside of California] to $186,500 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $131,500 CAD[minimum salary in our lowest geographic market] to $174,500 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Working at Scribd, Inc. Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States: Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada: Ottawa | Toronto | Vancouver Mexico: Mexico City Benefits at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Get to Know Scribd, Inc. About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process. Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
Posted 2 days
Senior Frontend Engineer – Core Scribd (React)
Scribd, Inc. - Jacksonville, FL
Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd, Slideshare, Everand, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location. So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude. This posting reflects an approved, open position within the organization. About the team and role Shape the core experience for 10M+ daily readers. Join the team behind Scribd’s primary reading experience and directly impact how millions of users explore and learn from our 300,000+ document corpus. Experiment at the intersection of product and AI. Partner closely with Product, Design, and AI/ML teams to rapidly prototype and launch experiments that elevate engagement and comprehension on the document reading page. Build new creation experiences from 0 1. Help develop innovative tools that empower users to synthesize research and produce study guides, presentations, and documents — all enhanced by generative AI. Improve SEO and AEO. Work with our SEO PM to improve search and answer engine traffic to the Core Scribd pages. Modernize our tech stack for the future. Lead efforts to decompose our Ruby-on-Rails monolith into a modern, modular Microfrontend architecture powered by Next.js and a distributed backend. As a Senior Frontend Engineer on the Core Scribd team, you’ll contribute to building and maintaining both the frontend powering Scribd’s document reading page. You’ll work on features that help users on a research journey find and parse the right document. This is a unique opportunity to work across a wide surface area from React-based UI to distributed backend services in collaboration with product, design, AI/ML and infrastructure teams. A major focus for this team in 2026 is Web Modernization: migrating our legacy Doc Page SPA to a Next.js-powered Microfrontend architecture, enabling faster iteration, safer scaling, and long-term confidence in how Scribd’s web product evolves. Key Attributes You are comfortable working cross-functionally with PM, Data, Design, QE, MLE, backend engineers You can handle coordinating across backend teams, ML teams, data teams, and platform teams You have high customer empathy You build for the long-term, you can reason about frontend architecture at scale You make trade-offs based on available data, and you are able to communicate those trade-offs/decisions clearly and succinctly You Have / We're looking for / Requirements Strong understanding of modern JavaScript frameworks, especially React. 5+ years of experience working across the front-end stack, especially React. Familiarity of AWS cloud infrastructure and CI/CD pipelines. Understanding of performance, accessibility, and SEO principles across the stack. Strong collaboration skills, with the ability to work closely with design, product, and other engineering teams. A thoughtful approach to code quality, maintainability, and documentation. At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $146,000 [minimum salary in our lowest geographic market within California] to $227,500 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $120,000 [minimum salary in our lowest US geographic market outside of California] to $216,500 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $152,500 CAD[minimum salary in our lowest geographic market] to $194,500 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Working at Scribd, Inc. Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States: Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada: Ottawa | Toronto | Vancouver Mexico: Mexico City Benefits at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Get to Know Scribd, Inc. About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process. Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
Posted 2 days
Senior Software Engineer (Python + Distributed systems)
Scribd, Inc. - Jacksonville, FL
Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd, Slideshare, Everand, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location. So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude. This posting reflects an approved, open position within the organization. At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We love collaborating and investing time in our Scribd community, and we create intentional in-person moments with each other to build culture and connection. And, it is through our flexible work benefit – Scribd Flex – that we enable employees, in partnership with their manager, to choose the work-style that best suits their individual needs and preferences. About the team: The ML Data Engineering team powers metadata extraction, enrichment, and content understanding across all Scribd brands. We process hundreds of millions of documents, billions of images, and deliver high-quality metadata to enable content discovery and trust for millions of users worldwide. Our systems operate at massive scale, supporting diverse datasets like user-generated content (UGC), ebooks, audiobooks, and more. We work at the intersection of machine learning, data engineering, and distributed systems, collaborating closely with applied research and product teams to deploy scalable ML and LLM-powered solutions in production. Role Overview: We’re seeking a Senior Software Engineer with deep experience building event-driven, distributed, and scalable systems in Python. In this role, you’ll design and optimize large-scale data and service pipelines running on AWS, supporting Scribd’s content enrichment and metadata systems. You’ll work closely with cross-functional teams to design reliable backend services that integrate machine learning models and LLM-based components when needed. This role offers the opportunity to work on cutting-edge generative AI and metadata enrichment problems at a truly global scale. Tech Stack: Our backend systems are primarily built in Python, leveraging AWS services such as Lambda, ECS, SQS, and ElastiCache for event-driven and distributed processing. We also use Airflow, Spark, Databricks, Terraform, and Datadog for orchestration, data processing, and observability. Key Responsibilities: Provide technical leadership, mentorship, and guidance to engineers across the organization, driving secure coding best practices. Lead the design, implementation, and scaling of event-driven, distributed systems to extract, enrich, and process metadata from large-scale document and media datasets. Partner with Data Science, Infrastructure, ML Engineering, and Product teams to architect and deliver robust systems that balance scalability, high performance, and rapid iteration. Contribute to the team’s engineering strategy, identifying gaps, proposing new initiatives, and improving existing frameworks. Build and maintain scalable APIs and backend services for high-throughput content processing. Leverage AWS services (ECS, Lambda, SQS, ElastiCache, CloudWatch) to design and deploy resilient, high-performance systems. Optimize and refactor existing backend systems for scalability, reliability, and performance. Ensure system health and data integrity through monitoring, observability, and automated testing. Requirements: 7+ years of professional software engineering experience with a focus on backend or distributed systems development. Strong proficiency in Python (5+ years). Experience with Scala is a plus. Expertise in designing and architecting large-scale event-driven and distributed systems Strong cloud expertise with AWS services (ECS, Lambda, SQS, SNS, CloudWatch, etc.). Experience with infrastructure-as-code tools like Terraform. Solid understanding of system performance, profiling, and optimization. Experience leading technical projects and mentoring engineers Bachelor’s degree in Computer Science or equivalent professional experience. Bonus: Familiarity with data processing frameworks (Spark, Databricks) and workflow orchestration tools. Bonus: Experience integrating ML or LLM-based models into production systems. At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $146,500 [minimum salary in our lowest geographic market within California] to $228,000 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $120,000 [minimum salary in our lowest US geographic market outside of California] to $217,000 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $153,000 CAD[minimum salary in our lowest geographic market] to $202,000 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Working at Scribd, Inc. Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States: Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada: Ottawa | Toronto | Vancouver Mexico: Mexico City Benefits at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Get to Know Scribd, Inc. About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process. Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
Posted 2 days
Senior Software Engineer – Frontend (Signup & Activation)
Scribd, Inc. - Jacksonville, FL
Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd, Slideshare, Everand, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location. So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude. This posting reflects an approved, open position within the organization. About Our Team The Signup & Activation team at Scribd is responsible for creating the critical first experiences that convert visitors into engaged users across our brands: Scribd, Everand, and SlideShare. We own the complete user journey from initial discovery through signup, onboarding, and early activation moments. As part of the Growth Engineering organization, our work centers on building high-converting, performant, and delightful web experiences that drive user acquisition and retention. We focus on experimentation-driven development, leveraging A/B testing, personalization, and data-informed design to continuously optimize conversion rates and user engagement. The team values collaboration, pragmatic problem-solving, and a culture of technical excellence. About the Role We are seeking a talented Senior Frontend Engineer to join our Signup & Activation team. In this role, you will design, build, and optimize the frontend experiences that power our user acquisition and activation funnels. You will partner closely with product managers, designers, and data analysts, to deliver high-quality solutions that enhance conversion rates, reduce friction, and create engaging first impressions. As a senior engineer, you'll have a significant impact on Scribd's growth strategy by ensuring our signup and activation experiences are fast, accessible, and optimized for conversion. You will also play a key role in shaping the team's technical direction and mentoring peers. Our cross-functional squad involves deep collaboration with other engineering teams, designers, and product managers, so confidence, accountability, and excellent communication skills are paramount. While your primary focus will be on the frontend, you'll work closely with backend engineers to build complete product experiences powered by data and personalization. What We’re Looking For A passionate engineer who takes pride in writing clean, maintainable, and scalable code A collaborator who enjoys working across disciplines to develop high-leverage solutions that balance technical rigor with business needs A pragmatic problem-solver who can make smart trade-offs based on available data and experimentation results A leader with strong architectural judgment and a collaborative mindset, capable of influencing decisions and aligning the team Someone with a passion for growth engineering who understands how frontend experiences drive business metrics Required Qualifications 6+ years of professional software development experience building and shipping customer-facing frontend applications Expert-level proficiency in modern TypeScript & JavaScript, especially React Solid experience with modern JavaScript frameworks (Next.js strongly preferred) Working knowledge of Ruby on Rails and its ecosystem - comfortable working in a Rails-backed product environment Strong grasp of modern frontend fundamentals: state management, component architecture, accessibility, testing, and UI quality Experience integrating frontends with APIs (REST, GraphQL a plus) Understanding of experimentation, A/B testing, and personalization systems Ability to build high-quality interactive experiences with attention to detail and UX polish Excellent written and verbal communication skills: as a remote company, we rely heavily on documentation and clear communication Proven ability to work in a codebase with shared patterns (monorepos, shared UI libraries, or platform constraints) and collaborate across teams Values craftsmanship, autonomy, and empathy while writing maintainable, thoughtful code and enabling others to succeed AI Fluency: Comfortable using AI tools (Claude Code, Codex, Cursor, etc.) to accelerate development, debug issues, and explore solutions Nice to Have Have worked in a Growth Engineering team at a product-led company Proficiency in Ruby on Rails that enables you to contribute to backend features and optimize full-stack interactions Experience with backend technologies like Redis, Kafka, MySQL, and Terraform A thoughtful approach to experimentation that balances rapid iteration with code quality Strong technical communication skills with the ability to influence through technical depth and collaborative decision-making - At Scribd, Inc. your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $146,000 [minimum salary in our lowest geographic market within California] to $227,500 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $120,000 [minimum salary in our lowest US geographic market outside of California] to $216,500 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between C$152,500 CAD[minimum salary in our lowest geographic market] to $202,000 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Working at Scribd, Inc. Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States: Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada: Ottawa | Toronto | Vancouver Mexico: Mexico City Benefits at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Get to Know Scribd, Inc. About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process. Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
Posted 2 days
Senior Frontend Engineer (Discovery Applications), React
Scribd, Inc. - Jacksonville, FL
Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd, Slideshare, Everand, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location. So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude. This posting reflects an approved, open position within the organization. About the Discovery Applications Team Discovery Applications is the face of Scribd’s Machine Learning and Discovery Engineering Division. It is dedicated to building the customer-facing web experiences that power our cutting-edge search, recommendations, and generative AI features. This full stack team builds and owns the end-to-end discovery experience across Scribd and Everand, turning machine learning capabilities into intuitive, customer-facing features. Joining this team means you will play a key role in delivering the user value of the pioneering machine learning work, creating tangible impacts through exceptional user experiences. As a Frontend Engineer on Discovery Applications Our cross-functional squads often involve deep collaboration with other engineering teams, designers, and product managers. Your excellent communication, both in meetings and asynchronously via slack will be a key tool in driving success. This role predominantly focuses on the frontend but comfort and knowledge of the full tech stack is a must as this role works closely with backend and ML engineers to build our complete product. You will build the user-facing experiences that are powered by Machine Learning and Generative AI. Full-cycle software development will be your primary function, but we'll expect you to contribute in a number of ways, including advising on others' technical design, reviewing code, participating in interviews, and mentoring less experienced engineers. When you are building software, you'll be doing more than just coding a ticket that is handed to you. You'll contribute to the code strategy, architecture, implementation, delivery, and operation of systems, end-to-end. You'll consider testability, upgradeability, scalability, and observability throughout the development process. Must Have Skills and Experience 3–5 years building and shipping customer-facing frontend applications with React and TypeScript Strong grasp of modern frontend fundamentals: state management, component architecture, accessibility, testing, and UI quality Experience integrating frontends with APIs (REST/GraphQL) and comfort working in a Rails-backed product environment Ability to build high-quality interactive experiences (including real-time/streaming UI patterns) with attention to UX polish Strong understanding of web performance (profiling, bundling, rendering, caching) and a track record of improving it in production Comfortable working in a codebase with shared patterns (monorepos, shared UI libraries, or platform constraints) and collaborating across teams Excellent written and verbal communication; thrives in a remote, documentation-driven culture Highly collaborative: partners closely with product, design, and backend to deliver end-to-end features Nice to Have Skills and Experience Excited to build AI-powered product experiences end-to-end (0 1 prototyping, rapid iteration, and shipping to production). Experience designing search, recommendations, and discovery UX (relevance, ranking, personalization, evaluation). Familiarity with LLM/AI integrations in web apps (streaming UIs, prompt/tool patterns, human-in-the-loop workflows). Experience with Next.js, GraphQL, and modern frontend architecture patterns. Built or evolved a design system / component library that enables fast, consistent product delivery. Comfort operating in high-traffic, high-visibility environments with real customer impact. Ability to diagnose and improve performance, caching, and observability in modern web applications. At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $146,000 [minimum salary in our lowest geographic market within California] to $227,500 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $120,000 [minimum salary in our lowest US geographic market outside of California] to $216,500 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $152,500 CAD[minimum salary in our lowest geographic market] to $194,500 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Working at Scribd, Inc. Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States: Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada: Ottawa | Toronto | Vancouver Mexico: Mexico City Benefits at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Get to Know Scribd, Inc. About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process. Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
Posted 2 days
Manager, Product Design (UGC)
Scribd, Inc. - Jacksonville, FL
Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd, Slideshare, Everand, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location. So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude. This posting reflects an approved, open position within the organization. The team Design at Scribd, Inc. makes complex ideas feel simple. We help millions of people learn, explore, and share knowledge every day. We care deeply about our customers and design with the business in mind. We bias toward action and over-communication. We debate openly and push each other toward better ideas and better craft. We celebrate wins, learn from losses, and laugh through both. The role We’re hiring a Product Design Manager to lead our UGC Design team—owning team performance, clarity, and execution across a complex, system-heavy space. You will partner closely with our Principal UGC Design Lead, who drives craft and strategic direction. Your role is to sharpen thinking, reinforce standards, and translate strategy into clear priorities and delivery discipline. This role reports to the Director of Product Design and will play a critical role in raising the bar for how UGC Design operates—across performance, cross-functional alignment, and impact. This role is ideal for a manager who thrives in ambiguity, sets a high standard, and is comfortable creating productive tension in service of better outcomes. Lead and develop the UGC design team Manage and mentor a team of senior product designers working across content trust, multi-doc discovery, and core experiences across Scribd and Slideshare. Define what “great” looks like at each level and reinforce that bar consistently. Provide direct, specific feedback that sharpens thinking and improves outcomes. Own career development and performance management—including addressing gaps early and clearly. Partner with the Principal UGC Design Lead to ensure strong craft direction and clear expectations across the team. Improve systems, not just features Bring clarity and focus to ambiguous problems, and drive simplification. Translate strategy into clear priorities, resourcing, and sequencing. Strengthen planning, handoff, and cross-team alignment—without adding unnecessary process. Ensure consistency and quality across surfaces, tools, and workflows. Strengthen culture and accountability Shape team rituals that reinforce clarity, ownership, and high standards. Hold designers accountable to role expectations and impact. Create an environment of psychological safety paired with high performance. Contribute to Design org hiring, calibration, and bar-raising efforts. The essentials Demonstrated experience raising the bar for senior designers and navigating performance conversations with clarity and empathy. 8+ years of product design experience, including 3+ years people management experience. Experience leading teams in complex or system-heavy product areas. Strong product judgment and strategic thinking, especially in ambiguity. Ability to partner effectively across functions and stakeholders. Clear communicator who can align teams and move decisions forward. The application Resume with 8+ years experience designing complex, consumer-facing products and 3+ years leading teams. Portfolio with 3+ case studies that show strategic leadership, measurable impact, and a point of view grounded in the why. Password, if applicable. - At Scribd, Inc. your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $137,000 [minimum salary in our lowest geographic market within California] to $214,500 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $113,500 [minimum salary in our lowest US geographic market outside of California] to $204,000 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $144,000 CAD[minimum salary in our lowest geographic market] to $191,000 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Working at Scribd, Inc. Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States: Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada: Ottawa | Toronto | Vancouver Mexico: Mexico City Benefits at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Get to Know Scribd, Inc. About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process. Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
Posted 2 days
UX/UI Design Lead Senior Consultant
Deloitte - Jacksonville, FL 32202
Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. Recruiting for this role ends on 5/1/26. Work You'll Do As an UX/UI Design Lead Senior Consultant, you will: Solve complex user challenges through elegant, user-centered workforce technology solutions for our clients Plan and facilitate user research across information architecture, user interviews and focus groups Synthesize research findings into key design artifacts: personas, user journeys, design opportunities Create user-friendly designs that enhance usability and optimize the overall user experience, while identifying design challenges and proposing elegant, effective solutions Understand product capabilities of client's selected technology (e.g., ServiceNow, Salesforce, etc.) to influence design approach and produce designs that will be configurable and maintainable Utilize corporate brand documentation to ensure consistent presentation of the brand throughout the product Produce all design assets including high-fidelity wireframes, user flows, design prototypes, user scenarios, user journey maps, etc. that support intuitive and seamless user interactions Develop innovative approaches to complex design problems, presenting your ideas through mockups, presentations, and detailed design specifications. Uphold high standards of user-centered design, iterating quickly and testing designs to enhance usability and consistency across touchpoints. Plan and facilitate design validation activities with representative users through usability and user testing Lead front-end development of designs, including working closely with developers to ensure visual design specs are delivered Establish efficient team processes to ensure a collaborative approach that helps us deliver a quality experience on time Assist with presentations, communications, and product support materials Confidently ask questions and think holistically about solutions Stay up to date with the latest UX trends, best practices, and methodologies in areas like information architecture, interaction design, and usability Operate effectively in both collaborative environments with other UX designers and autonomously when acting as the sole UX designer on a product squad Lead and deliver high-quality UX activities and deliverables on time, showcasing your expertise in user experience design and ability to independently manage work and team members Lead client meetings and workshops, partnering with key stakeholders to drive decisions that influence design Our ideal candidate is a versatile design generalist with deep expertise interaction design. You should feel equally comfortable with supporting clients as they shape big-picture experience strategies across UX, UI and AI. This role requires a proven track record of experience-driven innovation and will work closely with their peers, client stakeholders to deliver net new product experiences. The Team Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce. Qualifications Required: Bachelors Degree in Interaction Design, Human-Computer Interaction, Cognitive Psychology, Industrial Design, Graphic Design, Visual Design or a related field 4+ years as an interaction or product designer 4+ years of recent proficiency in industry-standard tools (i.e. Figma, Adobe CC) 4+ years of experience in interactive designprinciples, consistently delivering simple, elegant, and aesthetically pleasing interfaces rooted in usability and accessibility. 4+ years of experience designing for both desktop and mobile platforms 4+ years of experience in product development Ability to provide a product design portfolio that includes elements of UX research, wireframes, concepts, data visualization, branding, high-fidelity prototype and designs, and the build, modification, and application of design systems Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: 2+ year of experience in designing AI user experiences 2+ year of experience with incorporating AI tools for design process for efficiency The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,600 to $198,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Harrisburg, Hartford, Houston, Huntsville, Indianapolis, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html For more information about Human Capital, visit our landing page at: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html #HC26 #HRT26
Posted 2 days
UX/UI & Delivery Lead Manager
Deloitte - Jacksonville, FL 32202
Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. Recruiting for this role ends on 5/1/26. Work You'll Do As an UX/UI & Delivery Lead Manager, you will: Lead and deliver high-quality UX projects on time, showcasing your expertise in user experience design and ability to independently team members, clients and deliverables across workstreams Lead client meetings and workshops, partnering with key stakeholders to drive decisions that influence design, and develop client relationships Solve complex user challenges through elegant, user-centered workforce technology solutions for our clients Plan and facilitate user research across information architecture, user interviews and focus groups Synthesize research findings into key design artifacts: personas, user journeys, design opportunities Create user-friendly designs that enhance usability and optimize the overall user experience, while identifying design challenges and proposing elegant, effective solutions Understand product capabilities of client's selected technology (e.g., ServiceNow, Salesforce, etc.) to influence design approach and produce designs that will be configurable and maintainable Utilize corporate brand documentation to ensure consistent presentation of the brand throughout the product Produce all design assets including high-fidelity wireframes, user flows, design prototypes, user scenarios, user journey maps, etc. that support intuitive and seamless user interactions Develop innovative approaches to complex design problems, presenting your ideas through mockups, presentations, and detailed design specifications. Uphold high standards of user-centered design, iterating quickly and testing designs to enhance usability and consistency across touchpoints. Plan and facilitate design validation activities with representative users through usability and user testing Lead front-end development of designs, including working closely with developers to ensure visual design specs are delivered Establish efficient team processes to ensure a collaborative approach that helps us deliver a quality experience on time Assist with presentations, communications, and product support materials Confidently ask questions and think holistically about solutions Stay up to date with the latest UX trends, best practices, and methodologies in areas like information architecture, interaction design, and usability Operate effectively in both collaborative environments with other UX designers and autonomously when acting as the sole UX designer on a product squad Our ideal candidate is a versatile design generalist with deep expertise interaction design. You should feel equally comfortable with supporting clients as they shape big-picture experience strategies across UX, UI and AI. This role requires a proven track record of experience-driven innovation and will work closely with their peers, client stakeholders to deliver net new product experiences. The Team Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce. Qualifications Required: Bachelors Degree in Interaction Design, Human-Computer Interaction, Cognitive Psychology, Industrial Design, Graphic Design, Visual Design or a related field 6+ years as an interaction or product designer 6+ years of recent proficiency in industry-standard tools (i.e. Figma, Adobe CC) 6+ years of experience in interactive designprinciples, consistently delivering simple, elegant, and aesthetically pleasing interfaces rooted in usability and accessibility. 6+ years of experience designing for both desktop and mobile platforms 6+ years of experience in product development Ability to provide a product design portfolio that includes elements of UX research, wireframes, concepts, data visualization, branding, high-fidelity prototype and designs, and the build, modification, and application of design systems Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: 3+ year of experience in designing AI user experiences 3+ year of experience with incorporating AI tools for design process for efficiency The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Harrisburg, Hartford, Houston, Huntsville, Indianapolis, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html For more information about Human Capital, visit our landing page at: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html #HC26 #HRT26
Posted 2 days
Senior Security Engineer (Detection & Response)
Scribd, Inc. - Jacksonville, FL
Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd, Slideshare, Everand, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location. So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude. This posting reflects an approved, open position within the organization. About the team and role The Infrastructure Security team at Scribd is responsible for protecting our applications, platforms, and users through proactive, engineering-led security practices. As Scribd continues to scale, we are evolving our Detection & Response capabilities from reactive alerting toward a time-based security model - where speed, signal quality, and resilience are first-class design goals. As a Senior Security Engineer focused on Detection & Response, you will help shape Scribd’s long-term detection and response capabilities while owning execution within a defined domain. You’ll work closely with application, infrastructure, and IT security teams - as well as our managed detection and response (MDR) partner - to design high-fidelity telemetry, operationalize our SIEM, and continuously reduce mean time to detect and respond (MTTD/MTTR). This role is ideal for someone who enjoys building durable security systems, translating incidents into engineering improvements, and gradually expanding ownership through demonstrated impact. What you’ll do when you join: Design and operationalize detection capabilities Own and evolve detection coverage across applications, APIs, cloud infrastructure, identity, and bot/abuse surfaces Translate threat models and real incidents into high-confidence detection patterns Partner with engineers to instrument high-quality, security-relevant telemetry at the application and platform layers Operationalize and mature the SIEM Lead enrichment, normalization, and correlation of logs into actionable security signals Define detection standards and patterns to reduce noise and improve signal quality Ensure telemetry supports both internal investigations and MDR-led monitoring Improve response speed and quality Reduce MTTD and MTTR through improved triage, automation, and contextual alerting Build and maintain runbooks, response workflows, and post-incident learning loops Partner with IT Security and the MDR provider to continuously improve detection and response outcomes Advance runtime and behavior-based protections Help design and deploy runtime detection and protection techniques (RASP-like approaches), especially for modern interfaces such as GraphQL Support bot detection, abuse prevention, and DDoS mitigation in collaboration with application and platform teams Leverage deception techniques (e.g., honeypots, canaries) to detect and learn from adversary behavior Define and track meaningful metrics Implement and track detection and response KPIs (e.g., coverage, signal quality, MTTD/MTTR) Use metrics to guide prioritization and measure improvement over time Align measurements with frameworks such as Time-Based Security and NIST CSF Validate and improve continuously Participate in purple-team exercises, tabletop simulations, and incident retrospectives Ensure detection, response, and protection capabilities work cohesively within targeted timeframes We’re looking for someone who has 4+ years of experience in security engineering, detection engineering, incident response, or an equivalent blend of software and security engineering Hands-on experience designing or operating detection and response systems (not just responding to alerts) Strong understanding of logging, telemetry, and signal design in modern cloud and application environments Experience with SIEM technologies such as Splunk, Elasticsearch, Datadog, Chronicle, or similar platforms Experience partnering with or operating alongside an MDR or SOC provider Familiarity with threat detection and response frameworks (e.g., MITRE ATT&CK, Time-Based Security, NIST CSF) Ability to write quality code or tooling in at least one backend language (preferably Python, Ruby, or Go) Strong collaboration and communication skills, with the ability to influence engineers without formal authority Nice to have Experience with bot detection, abuse prevention, or DDoS mitigation Experience instrumenting or protecting GraphQL APIs Cloud security experience (AWS preferred) Infrastructure-as-Code experience (Terraform, CloudFormation) Experience building automation for alerting, triage, or response workflows Exposure to purple-team or adversary simulation exercises At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $144,500 [minimum salary in our lowest geographic market within California] to $225,500 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $119,000 [minimum salary in our lowest US geographic market outside of California] to $214,000 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $151,000 CAD[minimum salary in our lowest geographic market] to $193,000 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Working at Scribd, Inc. Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States: Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada: Ottawa | Toronto | Vancouver Mexico: Mexico City Benefits at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Get to Know Scribd, Inc. About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process. Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
Posted 2 days
Director of Product, Search & Discovery – Scribd.com
Scribd, Inc. - Jacksonville, FL
Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd, Slideshare, Everand, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location. So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude. This posting reflects an approved, open position within the organization. About the team and role We are building a new Search & Discovery product organization at Scribd.com, and this role is the founding Director of Product for that group. You will lead the strategy and execution across our recommendations, search, ranking, and discovery experiences. Our corpus spans hundreds of millions of documents, and our goal is not just to help people find files, but to help hundreds of millions of applied learners discover the knowledge inside those documents. You will define how we evolve from traditional search and recs into a real-time, LLM-augmented discovery system that understands user intent, reasons across our corpus, and returns trustworthy, explainable results. This is both a strategic and operational leadership role. You will manage and mentor PM leaders, partner with Engineering, Machine Learning, Applied Research, Design, Content, and Data Science, and establish the discovery roadmap that will shape Scribd.com’s long-term engagement, retention, and subscription growth. About you You are a product leader who lives at the intersection of user problems, ML systems, and business outcomes. You have built or led teams that own discovery, personalization, or search at meaningful scale, and you are comfortable shaping long-term vision while shipping iterative value along the way. You can talk embeddings and LLM architectures with engineers, and you can just as easily frame a strategy for executives in terms of learner outcomes and subscription value. You are excited by the challenge of turning a massive UGC corpus into a trusted, intelligent learning companion. You will Set the multi-year Discovery strategy. Define and drive the long-term vision for Scribd’s discovery ecosystem, including recommendations, search, ranking, and semantic content understanding. Articulate how we move from document-level retrieval to knowledge-level discovery using foundational models and LLMs. Align this vision with company priorities in engagement, retention, and subscription growth, balancing foundational ML investments with high-impact product improvements. Lead and grow a world-class product organization Serve as the founding product leader for the Search & Discovery group, managing, mentoring, and inspiring a team of product managers across discovery surfaces and platforms. Recruit and develop top PM talent, set a high bar for product craft, and build a culture that combines deep technical curiosity with strong user empathy. Establish durable cross-functional operating rhythms with Engineering, ML, Data Science, Design, Content, and Trust & Safety. Build next generation discovery systems using LLMs and ML Oversee the evolution of Scribd’s personalization and retrieval stack, combining semantic embeddings, behavioral signals, hybrid retrieval, and LLM-powered reasoning. Partner with ML Engineering and Applied Research to design and ship real-time systems for retrieval, ranking, and evaluation that operate at global scale and under tight latency budgets. Lead the development of generative recommendation experiences that help users understand why content is relevant and what they might learn from it. Drive real-time intent modeling and personalization that react to user behavior within and across sessions. Create AI-forward discovery experiences for learners Own end-to-end discovery journeys, from homepage and feeds to search results and document detail pages, ensuring users confidently find the right content quickly. Introduce AI overviews and conversational, question-aware interfaces that help users ask richer questions and receive synthesized, sourced answers grounded in our corpus. Champion a rigorous experimentation and metrics culture Define the metrics that matter for long-term subscription value, discovery satisfaction, and content health across Scribd.com Lead a robust experimentation agenda with clear hypotheses, guardrails, and data-driven decision making across discovery surfaces. Ensure that LLM and ML driven features ship with clear hypotheses, guardrails, and monitoring, including trust, safety, and quality considerations. Influence through clear, compelling communication Develop executive-level narratives that articulate strategy, roadmap, progress, and impact for the Discovery organization. Build trusted, collaborative partnerships across global teams, and guide multi-quarter and multi-year roadmaps across time zones and functional groups. Communicate tradeoffs and decisions clearly to partners at every level, from engineers and researchers to executive leadership. You Have 10+ years of product management experience, including 5+ years managing PM teams or leading multi-disciplinary product groups. Demonstrated success owning discovery, personalization, search, or ranking experiences at scale in a consumer technology environment. Deep technical fluency in modern ML and AI systems, including retrieval and ranking, semantic embeddings, LLMs, retrieval augmented generation, feature stores, model evaluation, and real-time personalization. A strong track record of translating user needs, data insights, and competitive trends into breakthrough discovery features, ideally including ML or LLM powered experiences. Proven ability to lead through ambiguity, make strategic tradeoffs, and balance long-term platform investments with near-term business results. Exceptional written, visual, and verbal communication skills, including experience presenting to executives and cross-functional partners. Experience running large-scale A/B tests, user research, and multi-surface experimentation programs. Bachelor’s degree in a technical or related field (Computer Science, Engineering, Mathematics, HCI) or equivalent experience. Ideally, you have Experience building or leading LLM-powered products, such as AI search, conversational assistants, generative recommendations, or AI overviews. Background in information retrieval, recommender systems, or NLP, either in industry or academic research. Experience with large UGC ecosystems, marketplaces, or platforms where content quality and trust are central to discovery. Experience standing up or scaling a new product group or charter, including hiring and mentoring senior PMs. At Scribd, Inc. your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $173,000 [minimum salary in our lowest geographic market within California] to $275,000 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $142,500 [minimum salary in our lowest US geographic market outside of California] to $266,250 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $181,000 CAD[minimum salary in our lowest geographic market] to $249,250 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Working at Scribd, Inc. Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States: Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada: Ottawa | Toronto | Vancouver Mexico: Mexico City Benefits at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Get to Know Scribd, Inc. About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process. Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.