Job Results
Technology Services
Posted 4 weeks
Product Technical Support Analyst
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? About the team FIS Valdi is a global, multi‑asset trading and order management solution that supports listed equities, derivatives, commodities, and fixed‑income instruments, providing access to trading venues worldwide. The Client Support team is the primary liaison, building relationships with customers and supporting their requests and incidents on all Validi solutions. What you will be doing You will be responsible for finding solutions to our client’s functional and technical issues and for managing these issues through to resolution. Acknowledge, qualify and treat clients’ concerns raised through the available communication channels (emails, phone, Ticketing system) Troubleshooting and Debugging of FrontEnd to BackEnd applications using various technologies and tools Coordinate inter-departmental resources and liaise closely with clients at all levels Work alongside the Client Services Managers, Sales Account Managers and other DEV/Support teams Gain an in-depth knowledge of the products and the detailed configurations to better serve our clients What you will need Bachelor’s degree in a relevant field or equivalent experience Good technical diagnostic, analytic, and problem-solving skills Understanding of Client / Server Application model and API concept. Troubleshoot and resolve technical issues related to Azure and SQL Server. Familiarity with technology (Azure Kubernetes Service (AKS)) to understand how applications work (understanding of web server, app and DB servers how they interact). Knowledge of XML data structures Effective communication and relationship-building skills. The ability to work effectively within local and distributed teams The ability to multitask and work well under pressure, providing timely and accurate solutions to numerous clients’ needs What we offer you At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: Opportunities to make an impact in fintech Personal and professional learning and development Inclusive, diverse work environment Resources to give back to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 4 weeks
Sr. Manager, Market Planning & Development Analytics, FHS, US&C
Firehouse Subs - Jacksonville, FL 32246
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Executive & Managerial Responsibilities 1. Functional Leadership & Strategic Oversight Direct and oversee the Market Planning & Development Analytics function for US & Canada. Establish long-term market expansion strategies aligned with corporate growth objectives. Develop and approve methodologies for market prioritization, trade area evaluation, and development forecasting. Provide executive-level recommendations to Senior and Executive Management regarding development strategy, capital deployment, and franchise expansion. 2. Personnel & Resource Management Directly supervise two market planning analysts responsible for: Financial modeling support Pipeline tracking and reporting Data analysis Lead cross-functional project teams supporting market planning and development initiatives. Set departmental goals, manage performance expectations, and provide strategic direction to team members. Oversee allocation of analytical, financial, and technological resources to ensure effective execution of development strategy. Participate in hiring, training, and succession planning for the Market Planning function. 3. Strategic Development & Expansion Planning Oversee the creation and maintenance of multi-year market-by-market development plans. Direct analysis supporting new restaurant openings, acquisitions, and franchise territory expansion. Approve trade area selections and development targets for new and existing franchisees. Provide strategic input into franchise origination pitches and investor presentations. 4. Cross-Functional Executive Collaboration Partner with Real Estate, Franchising, Operations, Finance, and Non-Traditional Development leadership to align expansion strategy. Guide development targets and acquisition strategies at a national and regional level. Present strategic initiatives and performance updates to executive leadership on a recurring basis. 5. Data & Analytics Governance Oversee the development and implementation of advanced analytical frameworks incorporating geospatial intelligence, demographic datasets, competitive landscape analysis, and proprietary business data. Establish governance standards for data usage, modeling methodology, and performance tracking. Ensure analytics inform high-level strategic decisions rather than operational execution. Qualifications Bachelor’s degree required. 4+ years of progressive leadership experience in market planning, strategic development, franchising, real estate analytics, or related field. Demonstrated experience managing professional staff or leading a key business function. Strong executive-level presentation and strategic planning skills. Experience with P&L analysis and financial modeling. Proficiency in advanced analytical tools (e.g., Alteryx, Tableau, R, Python) preferred Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
Posted 4 weeks
Loss Prevention Specialist Intern 2026
Amazon.com - Jacksonville, FL
DESCRIPTION Loss Prevention Internship This role is a 10 week internship starting in the Summer of 2026. Amazon is looking for college students with high potential who are ready to own their impact in Amazon Operations as a Loss Prevention Intern. As a Loss Prevention Intern, you will have the opportunity to own your impact by leading the effort to efficiently and effectively provide security services and asset protection (to include people, buildings, equipment, data, & intellectual property) in a designated fulfillment center (FC). The Loss Prevention Intern is a key member of the Security and Loss Prevention organization, reporting to the Loss Prevention Manager whom is responsible for the facility and aids interns in a project benefiting the team. The Loss Prevention Intern may also assist the cross functional teams within the site including Human Resources, Finance, Corporate Audit, Security Services-Retail/CS/Corp, WW Physical Security Systems and Design, and Inventory Control Quality Assurance. The Loss Prevention Intern’s primary responsibility will be supporting the efforts of the Loss Prevention team in the implementation of standardized, cost effective and efficient security services program for their assigned FC(s). This will be measured by agreed upon objectives and metrics related to key areas such as the level and quality of customer service provided, access and inventory control effectiveness, the protection of the FC’s employees and visitors and improvements to non-security department related productivity such as business continuity, product and equipment dependability, continuous flow, etc. What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations! Our Operations workflow can be broken three major lanes: first mile - where the product is housed and ready for your order; second mile - where your order is hauled to your area; and last mile - when the product is delivered to your door. Please note that all lanes have slight building variations, but one thing is constant, our vision and dedication to the customer. Program Quick Facts & Locations: · The position is NOT a corporate role and will be located in a Fulfillment Center, Sort Center, Delivery Station, or other warehouse environment · Term: 10 weeks during the summer of 2026 · Must be willing to relocate nationwide for the summer with relocation assistance (position location is most heavily weighted on business need but will also take into account individual location preference) · Competitive Salary, Relocation and Housing Assistance · An offer for full time employment may be given after the internship Key job responsibilities · Drive Standard Work and Continuous Improvement through an intern project · Ensure internal controls per Sarbanes Oxley (SOX) requirements related to your area are fulfilled. · Assist with investigations of internal and external theft and fraud. · Manage access controls within the assigned FC to reduce the risk of unauthorized data access. · Inspire performance excellence on the part of all security services team members. · Align performance and actions with and clearly articulate the vision and values of the organization and the department. · Meet or surpass your objectives that align with security service model. · Serve as department’s liaison for facility management keeping them abreast of key issues, strategies and the department’s performance. · Drive process improvements and increase efficiency. · Identify, promote and implement security best practices in a designated FC. · Effectively partner with internal customers in evaluating current and future security services, processes and initiatives. · Coordinate data collection through database polling or data entry from multiple FCs and conduct analysis generating strategic and tactical interpretations. Job Elements (to be performed with or without accommodation): · Must be able to stand/walk for up to 10-12 hours · Walking in/ around the warehouse with great frequency; many facilities are over a quarter mile in length · Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) · Regular bending, lifting, stretching and reaching both below the waist and above the head · Lift and move totes up to 49 pounds each · A driver’s license is strongly recommended due to the remote nature of many internship locations A day in the life As a member of the AMER Region Loss Prevention Team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Loss Prevention Team often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment. About the team Global Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance. BASIC QUALIFICATIONS · Currently enrolled pursuing a Bachelor’s degree with a conferral date between December 2026 and August 2027 · Working towards a degree in Criminology, Criminal Justice, Asset Protection, or other related field with interest in a career in Loss Prevention PREFERRED QUALIFICATIONS · Experience with physical security systems, investigation techniques, effective oversight of contract security officers, or distribution center loss mitigation techniques. · Organized and detail oriented. Accuracy is something you strive for. · Ability to thrive in an ambiguous environment. · Ability to motivate self and others to meet deadlines. · Strong verbal and written communication skills. Confidence when public speaking or writing a paper. · The ability to dive deep into data and provide thought-provoking, workable business solutions. · Comfortable working in a fast-paced and multi-tasking environment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The starting rate for this position is $19.08/hr. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.
Posted 4 weeks
Mortgage Loan Originator
Liberty Federal Credit Union - Jacksonville, FL 32244
Liberty FCU, a full-service credit union, is currently seeking an experienced Mortgage Loan Originator to join their lending team. The position will be located in the Jacksonville, FL area. The successful candidate must have excellent communication skills, attention to detail and have the ability to multitask in a fast-paced environment. The ability to initiate and develop mortgage loan business through self-generating activities is required. Experience with mortgage loan sales is required. If you are interested in this position, please proceed by clicking Apply. Duties and responsibilities include but are not limited to the following: Conduct loan interviews, discuss programs, explain processes, and request supporting documentation for loan approval. Evaluate credit of prospective borrowers for qualification purposes. Diligently pursue leads provided. Contact prospective borrower leads via telephone, email, or face to face. Evaluate credit and financial status of prospective borrower to determine appropriate residential mortgage loan proposal. Understand and apply all Federal and NCUA regulatory rules and regulations associated with mortgage lending. Makes sales calls routinely through face to face and phone contact with borrowers, ensuring clear understanding of options and informed decisions to best suit borrower's needs. Maintain knowledge of available loan products, processing procedures and underwriting guidelines. Prospect and network, building relationships with realtors, builders and other referral partners. Qualifications: Bachelor's degree preferred. 2-3 years of mortgage origination experience is preferred. Excellent communication skills to talk to clients about loan particulars and their personal financial details. Excellent mathematical and statistical analysis ability. A sound knowledge of the terms and conditions of different kinds of loans. Strong logical thinking. Ability to keep updated on new loan reforms and laws. Ability to obtain federal registration/NMLS. Benefits and Compensation: Incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Reporting relationships: This position reports to the RVP of Sales or local Mortgage Sales Manager and has no direct reports. Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Posted 4 weeks
Technical Product Owner
Ensora Health - Jacksonville, FL 32207
Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI-enabled solutions that span practice management to electronic medical records and e-prescribing to billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the whole healthcare community. Job Description The Technical Product Owner plays a critical role in shaping and delivering innovative, high‑impact software solutions. This role blends technical depth, product strategy, and hands‑on experience with AI technologies—including NLP, ML, and LLM platforms—to drive product capabilities that meet business needs and engineer scalable, modern solutions. You will partner closely with cross‑functional teams to define requirements, manage the product backlog, and ensure delivery of features that bring measurable value to customers and internal stakeholders. What You’ll Do Own, prioritize, and refine the product backlog to ensure alignment with business goals, technical strategy, and stakeholder priorities. Write clear, actionable user stories and acceptance criteria, including those requiring AI, APIs, integrations, and cloud‑based services. Serve as the primary liaison between product management, engineering, and business stakeholders—translating product vision into technical plans and technical constraints into business‑level insights. Collaborate closely with AI/ML engineers and data science teams to scope AI-driven features and evaluate feasibility. Participate in all Agile ceremonies, including sprint planning, backlog refinement, retrospectives, and demos, helping ensure consistent delivery of high‑value increments. Define and uphold the “definition of done,” validating that delivered features meet quality, performance, and functional expectations. Identify, prioritize, and champion resolution of technical debt and architectural enablers. Oversee creation and maintenance of technical documentation, such as API guides, system workflows, and integration specifications. Recommend ongoing improvements to product workflows, team processes, and technical practices—especially around AI development, deployment, and evaluation. What You Bring Bachelor’s degree in Computer Science, Engineering, IT, or related field—or equivalent professional experience. 3+ years of experience as a Product Owner or Technical Product Owner in an Agile software development environment. Strong analytical and critical‑thinking skills with the ability to translate complex business needs into practical technical solutions. Minimum 1 year of hands‑on experience with AI-related products or platforms (NLP, ML, LLM technologies). Healthcare experience preferred. Solid understanding of software development, system architecture, APIs (REST/SOAP), databases, and cloud platforms (AWS, Azure, or GCP). Proficiency with backlog management tools such as Jira or Azure DevOps. Expertise in writing user stories and acceptance criteria for Agile teams. Excellent communication skills with the ability to engage both technical and non‑technical audiences. Demonstrated success collaborating with cross‑functional teams, including AI/ML engineering groups. Deep understanding of Agile methodologies (Scrum, Kanban). Familiarity with AI development workflows, data annotation, model evaluation, and deployment is a plus. CSPO or SAFe POPM certification preferred. Experience in a domain relevant to Ensora Health is a plus. Familiarity with data visualization or analysis tools is beneficial. Additional Information While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would make you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the significance of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply when they meet around 60% of the criteria. The message we want to convey is that taking a leap of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly what we need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting possibilities together! All your information will be kept confidential according to EEO guidelines. At Ensora Health, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do. We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status. Ensora Health is an equal opportunity employer.
Posted 4 weeks
CX Research & Modeling Analyst
Global Payments - Jacksonville, FL 32202
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. This position is not eligible for sponsorship, including OPT. Candidates must be a US Citizen or Green Card Holder Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology‑centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs, and bring your expertise to a dynamic team, then Global Payments is for you. If it's in your nature to work with passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together. Summary of This Role We’re ready to take our Voice of the Customer (VoC) capabilities to the next level and this role is central to making that happen. The CX Research & Modeling Analyst will be a technical owner and architect of our AI enterprise text analytics program within Qualtrics Engage / XM Discover. You’ll use natural language processing (NLP) and machine learning to build rule‑based topic models, tagging structures, and sentiment intelligence that turn unstructured customer feedback into consistently organized, accurate, and actionable insights across a diverse, multi‑line business. This is an exciting opportunity to design from the ground up. You’ll work closely with CX researchers, analysts, and business stakeholders to understand customer needs, uncover pain points, and support the systems that help improve satisfaction, loyalty, and long‑term retention. While others create dashboards and executive insights, you’ll build the foundation that makes those insights possible. If you love working with technology to solve complex problems, organize data, and build scalable systems that elevate the customer voice, this role is the engine behind that mission. Reports to: Manager, CX Research, Operations & Design Location: Hybrid role, requiring 3 days in office at any Global Payments location in the U.S. What Part Will You Play? Create the design and optimization of text analytics models in Qualtrics Engage / XM Discover, with a focus on rule‑based topic modeling, taxonomy development, sentiment, effort, emotion, and tagging standards. Build scalable frameworks across multiple business units, ensuring consistency, clarity, and alignment within a complex and growing VoC landscape. Develop and maintain taxonomy and governance, including naming conventions, rulesets, documentation, and quality controls that keep our programs aligned across teams. Ensure the accuracy and integrity of classification by regularly performing model audits and ongoing maintenance to improve model capture and precision rates. Collaborate with other members of the CX team to make sure models reflect the real experience of our customers and support key measures like NPS, CSAT, CES, Exit Survey responses, and at‑risk behavior indicators. Partner with business stakeholders to understand their needs, gather domain knowledge, and ensure text analytics structures appropriately support product, service, and experience priorities. Own project timelines and execution for text analytics development across different business units, ensuring timely updates and alignment with rollout plans. Support the broader CX team on select research projects such as journey mapping, qualitative interviews, or deep‑dive analysis. Create and maintain clear documentation that enables others to understand the structure, purpose, and application of models and taxonomies. What Are We Looking For in This Role? Minimum Qualifications 2+ years of experience in text analytics, customer experience or Voice of the Customer analytics, or similar roles. Hands‑on working expertise in Qualtrics Engage, XM Discover, Medallia, or similar software, including building rule‑based topic models, tagging structures, and taxonomy frameworks. Working knowledge of natural language processing (NLP) principles and the role of machine learning in text classification, topic modeling, and sentiment analysis. Strong understanding of CX metrics and surveys such as NPS, CSAT, CES, Exit Surveys, and how these relate to customer behaviors and business outcomes. Ability to gather stakeholder input, understand business context, and translate feedback into structured model updates. Solid proficiency with Microsoft Excel and comfort with the broader Microsoft toolset. Familiarity with basic research methodologies, such as survey design principles or bias mitigation, to ensure models reflect sound measurement practices. Strong project management skills, able to manage concurrent timelines and deliver predictable execution in a fast‑moving environment. High attention to detail with a systems‑thinking mindset; able to organize complexity into clear, repeatable structures. Bachelor’s degree in a related field (e.g., Business, Data Analytics, Information Systems, Psychology/Sociology) or equivalent experience. Preferred Qualifications Experience in Payments, FinTech, and/or POS systems, particularly supporting SMB customers. Background in designing or governing enterprise-level taxonomies or text analytics structures across multiple business units. Exposure to call center or chat‑based CX feedback (even if not hands‑on experience building models). Familiarity with mixed‑methods CX research processes such as journey mapping, qualitative interviewing, or thematic coding. Ability to connect customer signals to business implications with a practical, realistic view of what the organization can act on. Comfort partnering with BI or data teams; familiarity with basic data modeling concepts. Benefits Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ $50,000 - $60,000 The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Equal Employment Opportunity Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. #LI - Hybrid Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
Posted 4 weeks
INFORMATION SECURITY ANALYST
GATE Petroleum - Jacksonville, FL 32257
Job Summary The Information Security Analyst is responsible for protecting the organization’s information systems, networks, and data from cybersecurity threats. This role monitors security controls, investigates security incidents, assesses vulnerabilities, and supports compliance with applicable regulations and security frameworks. The analyst works closely with IT, and business stakeholders to ensure the confidentiality, integrity, and availability of information assets. Key Responsibilities Security Operations & Monitoring • Monitor security alerts and events using SIEM and other security tools. • Analyze and respond to security incidents, including malware infections, phishing attempts, and unauthorized access. • Participate in incident response activities including containment, eradication, recovery, and post-incident reviews. Risk & Vulnerability Management • Conduct vulnerability scans and assist with penetration testing activities. • Assess security risks and recommend remediation or mitigation strategies. • Track remediation efforts and validate closure of identified security findings. Policy, Compliance & Governance • Assist in developing, implementing, and maintaining information security policies, standards, and procedures. • Support compliance with regulatory and security framework requirements (e.g., NIST, ISO 27001, HIPAA, PCI DSS). • Participate in internal and external security audits and risk assessments. Security Engineering & Controls • Support implementation and tuning of security technologies such as endpoint protection, IDS/IPS, DLP, and MFA. • Review system and network configurations to ensure alignment with security best practices. • Provide input and guidance on secure system design and architecture. Awareness & Collaboration • Assist with security awareness training programs and phishing simulations. • Advise IT and business teams on information security best practices. • Maintain accurate documentation related to security incidents, controls, and procedures. Required Qualifications • Bachelor’s degree in Information Security, Computer Science, Information Technology, or a related field; or equivalent work experience. • 2–5 years of experience in information security, cybersecurity, or IT operations. • Knowledge of network and system security concepts and common cyber threats. • Familiarity with security monitoring, incident response, and vulnerability management processes. • Strong analytical, problem-solving, and communication skills. Preferred Qualifications • Relevant certifications such as Security+, CEH, CISSP, or GIAC. • Experience with SIEM tools, endpoint detection and response (EDR), and vulnerability management platforms. • Knowledge of cloud security principles and platforms (e.g., Azure, AWS, GCP). • Experience working in regulated or compliance-driven environments. Key Competencies • Attention to detail and accuracy • Incident analysis and critical thinking • Risk-based decision making • Clear written and verbal communication • Ability to work independently and as part of a team • Commitment to continuous learning and professional development
Posted 4 weeks
Business Analyst
Jacksonville, FL 32256
The Business Analyst plays a critical role in bridging the gap between business needs and technical solutions. This role is responsible for gathering, documenting, and analyzing business data, while working closely with stakeholders to use the analysis to improve business performance. Essential Duties and Responsibilities: . Collaborate with business stakeholders to understand objectives, challenges, and requirements . Gather data, analyze, and document business, functional, and technical requirements . Translate business needs into clear specifications for technical teams . Analyze current processes and identify opportunities for improvement and efficiency . Create process flows, use cases, user stories, and data models as needed . Support solution design, testing, and implementation efforts . Communicate with stakeholders on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties . Assist with change management, training, and documentation . Author and update internal and external documentation, and formally initiate and deliver requirements and documentation . Monitor project outcomes and recommend enhancements or optimizations Required Qualifications: . Bachelor's degree in Business Administration, Information Systems, Finance, or a related field . 2+ Years of related experience . Proficient in Microsoft Office, particularly Excel and PowerPoint . Proven experience as a Business Analyst or in a similar role . Proven ability to meet deadlines while simultaneously working on multiple projects . Strong analytical, problem-solving, and critical-thinking skills . Excellent written and verbal communication skills . Ability to work effectively with both technical and non-technical stakeholders . Experience with requirements-gathering methodologies and documentation tools Preferred Qualifications . Experience with Agile, Scrum, or Waterfall methodologies . Familiarity with data analysis tools (e.g., SQL, Excel, Power BI, Tableau) . Experience working with CRM, ERP, or other enterprise systems . Business Analyst certifications a plus, not required (CBAP, CCBA, PMI-PBA) Skills & Competencies . Requirements elicitation and documentation . Process mapping and workflow analysis . Stakeholder management . Experience in generating process documentation and reports . Attention to detail and organization . Ability to manage multiple priorities and deadlines Work Environment: . Collaborative, cross-functional team setting . May require occasional travel or remote collaboration depending on project needs . The work environment is representative of an office setting . The noise level in the work environment is usually quiet to moderate . Reasonable accommodation can be provided to enable employees with disabilities to perform the described essential functions of the job. Physical Demands: While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies. Employee also may have to drive to perform assigned job duties. In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodation can be made to enable employees with disabilities to perform the described essential functions of the job. Note: This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others. Equal Opportunity Employer Req Benefits: Our benefits include: Health Insurance - Medical, Dental & Vision; Vacation & Holidays - generous PTO & 11 holidays; 401(k) Savings Plan with company match, Employee Wellness and Employee Assistance Programs, Home Purchase Discount for Associates, Pet Insurance.
Posted 4 weeks
Administrative Assistant- Oncology Administration- Full-Time
UF Health - Jacksonville, FL 32209
Overview: Under limited supervision, provides general administrative support to a department or group of professionals. Collects, compiles, and analyzes moderately complex data and information. Composes straightforward written descriptions of results. Qualifications: Required Education: High School Diploma or GED Preferred Education: Associate's Degree Necessary Skills: 1. Good working knowledge of generally used software/computer packages such as Microsoft Word, Excel and Access. 2. Excellent interpersonal and written communication skills. 3. Ability to use critical thinking, problem solving and good judgment. 4. Working knowledge of specific departmental procedures as required by supervisor. Required Experience: Less than one year working in an office environment