Job Results

Technology Services

Posted 6 hours

Risk Compliance & Decision Support Analyst

VyStar Credit Union - Jacksonville, FL 32202

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Risk Compliance & Decision Support Analyst ACCOUNTABILITY STATEMENT The Risk, Compliance & Decision Support Analyst serves as a strategic resource for Loan Administration leadership by providing comprehensive analytical, compliance, risk management, and decision-support expertise. This role is responsible for identifying, evaluating, monitoring, and reporting trends, risks, operational performance, and loss mitigation opportunities across all areas of Loan Administration, including collections, recoveries, asset liquidation, bankruptcies, loan modifications, legal processes, payment posting, and portfolio management. The incumbent conducts in-depth analyses of operational, financial, and portfolio performance data to identify emerging risks, improve business outcomes, enhance operational efficiency, and support strategic decision-making. This position plays a critical role in ensuring the accuracy, integrity, and governance of departmental reporting, metrics, dashboards, forecasts, and performance scorecards used by senior leadership to assess portfolio health, regulatory compliance, operational effectiveness, staffing needs, and financial performance. The analyst partners closely with leadership, Finance, Accounting, Enterprise Risk Management, Audit, Information Technology, and other business units to develop solutions, implement controls, and ensure alignment with organizational objectives. The incumbent is responsible for monitoring compliance with internal policies, regulatory requirements, audit expectations, and risk management standards while identifying control weaknesses, operational inefficiencies, and potential loss exposures. This role supports the development and execution of corrective action plans, risk mitigation strategies, process improvements, and business initiatives designed to strengthen operational controls and improve member outcomes. Additionally, the analyst serves as a subject matter expert for reporting systems, data integrity, process automation, performance management, and regulatory monitoring. Through advanced analytics, forecasting, trend analysis, and continuous improvement efforts, the position directly contributes to reducing losses, improving recovery performance, strengthening compliance, supporting enterprise risk management objectives, and enhancing the overall financial performance of the Credit Union. The incumbent must consistently demonstrate sound judgment, strong analytical capabilities, exceptional attention to detail, and the ability to communicate complex information to all levels of the organization while managing multiple competing priorities and meeting critical deadlines. ESSENTIAL JOB DUTIES Reporting, Analytics & Decision Support Develop, maintain, validate, and enhance reports, dashboards, scorecards, presentations, charts, tables, and other visual tools that communicate operational and financial performance. Analyze trends, anomalies, risks, service levels, delinquency, charge-offs, write-offs, recoveries, fees, and budget performance; provide clear findings and recommendations to management. Partner with business leaders, Finance, Accounting, Risk, and technology teams to confirm source data, reconcile results, resolve exceptions, and implement reporting improvements. Maintain relational data and reporting solutions using approved tools, including Excel, Access, SQL/T-SQL, SSRS, Crystal Reports, Power BI, Data Lake, Databricks or successor applications. Recommend new or revised reporting methods that improve accuracy, completeness, usefulness, timeliness, and scalability. Risk, Compliance & Quality Control Complete recurring regulatory, risk, exception, quality, and control monitoring; document results and escalate anomalies to Loan Administration leadership. Input and maintain benchmark, control, and monitor results in the Enterprise Risk Management platform, and track agreed corrective actions through resolution. Review departmental procedures, letters, account activity, operational controls, and supporting documentation for adherence to internal standards, audit requirements, and applicable regulatory expectations. Coordinate or perform quality reviews, operational audits, claims audits, adverse action letter sampling, account reviews, global security reviews, and assigned control validations. Monitor regulatory and operational changes affecting collection operations, recommend process or reporting changes, and coordinate periodic training or up-training. Performance Management, Planning & Process Improvement Monitor organizational and departmental performance against established goals, service levels, controls, and deadlines. Identify process gaps, eliminate non-value-added activity, reduce operational risk, and recommend improvements that strengthen member service and financial performance. Support the Annual Operating Plan and forecasting processes, including analysis of charge-offs, write-offs, fees, delinquency, and departmental expenses. Participate in strategic initiatives, system changes, procedure updates, departmental goal setting, training development, and special projects. Systems Administration & Technical Support Administer assigned collection and workforce applications, including user access, team and queue assignments, parameters, skill levels, monitoring forms, reporting, data balancing, troubleshooting, and upgrade recommendations. Coordinate with technology partners and vendors to resolve data availability, reporting, transmission, or system issues and document impacts to recurring deliverables. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. EDUCATION AND JOB REQUIREMENTS - Professional Bachelor's degree in business-related, analytics, finance, risk, compliance, technology, or similar field is preferred. A minimum of four years of analytical, reporting, compliance, risk, financial services, or comparable experience may substitute for the preferred degree. Work experience may substitute for college education on a one-for-one basis. Experience preparing high-level financial, delinquency, performance, or operational reports and presenting findings to management is required. Experience in a financial institution, lending, collections, recovery, compliance, risk, audit, or decision-support environment is strongly preferred. Advanced proficiency in Microsoft Excel, including pivot tables, formulas, data validation, reconciliation, and visual presentation of data; strong working knowledge of Access, PowerPoint, and Word. Working knowledge of SQL/T-SQL, relational databases, SSRS, Crystal Reports, Power BI, Oracle, or comparable reporting and business-intelligence tools. SAS experience is a plus. Experience with KPIs, scorecards, dashboards, operational analytics, quality control, budgeting, forecasting, and statistical analysis. Ability to analyze critical data accurately, identify key issues, interpret results, and present recommendations and conclusions clearly and concisely. Ability to work independently and collaboratively in a high-pressure environment with changing priorities while consistently meeting established deadlines. Strong written and verbal communication, organization, judgment, problem solving, attention to detail, and follow-through. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources

Posted 6 hours

TS152-Financial Analyst

TOTE - Jacksonville, FL 32256

Financial Analyst Summary: This position is an operational analyst role responsible for creation, analysis, and development of financial reports utilized for producing financial statements and on-demand reporting; providing financial services; operating and capital budgeting development and analysis; and long-term forecasts. Position is onsite at the Corporate Office in Jacksonville, Florida. Essential Duties and Responsibilities: Create and analyze weekly financial projection for the current month covering all vessel operations expenses and fuel costs, including analysis of purchase orders executed Execute month-end closing tasks, including accrual entries and backup documentation Analyze and report of financial position, including variance explanations comparing to plan budget and quarterly projections to management Provides support to operational team through ensuring comprehension, execution, and forecasting of operational and capital budgets. Create and complete annual budgets for vessel operations, fuel, and capital in accordance with the budget schedule and requirements. Providing general support, system & database support for Financials & Supply Management (FSM), Nautical Systems Enterprise (NSE), Adaptive software systems Track and implement financial mechanisms of respective contracts into financial budgeting & reporting. Provides accounting and financial system guidance to management and staff of other divisions. Provides budget assistance to management and staff. Provide support for bid financial modeling. Provide support for external audit sample requests. Act as Finance lead on assigned TOTE, Inc. and/or operating company projects. Education: Bachelor’s degree required (in accounting, finance, or related field). Three to five years related finance/accounting experience. Qualifications (Education, Experience and Certifications) In-depth knowledge of accounting and reporting systems. Advanced Excel Skills Excellent accounting skills. Excellent analytical abilities. Good verbal and written communication skills. Must be a team player. Good organizational skills. Ability to prioritize and multi-task. Computer literate, with the ability to utilize standard software applications and be proficient in Windows and MS Office Suite (Outlook, Word, PowerPoint and Excel). WORK ENVIRONMENT Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level. PHYSICAL EFFORT Most work requires normal physical effort. MANUAL DEXTERITY Requires moderate use of personal computer (word processing and spreadsheets) for compiling reports, statistical data, composing memoranda and other similar documents. Equal Opportunity Employer TOTE Resources is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. TOTE Resources is a drug-free employer and a participant of the E-Verify Employment Verification Program. Include shift schedule Not Included Include budgeted hours Not Included

Posted 6 hours

Compliance Analyst

Baptist Health - Jacksonville, FL 32207

Posted 6 hours

Epic Ambulatory/MyChart, Revenue Cycle Clinical Applications, Remote Eligible, Baptist Medical IT Data Center

Baptist Health - Jacksonville, FL 32218

About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Epic Ambulatory/MyChart Application Analyst, Remote Eligible, Jacksonville, Baptist Medical IT Digital Solutions Center Epic Ambulatory application analysts act as a vital link between operations and information technology, ensuring that Epic functions seamlessly. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization. A significant portion of an analyst’s day is devoted to resolving break-fix issues, performing routine maintenance tasks and/or monitoring and troubleshooting error logs related to interfaces These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows to prevent disruptions or follow-up, which also includes support of complementary workflows. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings. Epic Ambulatory application analysts also spend time collaborating with cross-functional teams including Clinical Informatics, other application teams and project managers. Their week may include a team huddle, weekly group meeting or a smaller session with their team lead. Throughout the day, they may lead various meetings with operational leaders to clarify requirements and understand pain points from the end-user perspective. In addition, they will contact end-users via various communication methods to clarify end-user request to implement optimizations and project requests. Will be involved with mentoring junior analysts and ensuring operational best practices. Perform quality assurance and integrated testing of optimization and project requests along with newly released vendor functionality to ensure system reliability. Coordinate projects across applications and develops application specific enhancements and reports in alignment with organizational priorities. Epic Ambulatory/MyChart Application Analyst, you will be responsible for: The role ensures the operational effectiveness of enterprise applications, addressing user needs while assisting with incidents, updates, and upgrades to maintain system health. Provide ongoing analysis and trouble-shooting support of application system components to meet needs and clinical/business requirements. Perform applications testing and participates in integrated testing of current and newly released vendor functionality to ensure system reliability. Contribute to updates, upgrades, and projects within and across applications and develops application specific solutions. Provide 24/7 customer support for applications within accountability. Certification Note: If supporting an Epic application, appropriate EPIC Certification is required within 6 months. Experince: 1-2 years Project Management Experience Required Knowledge of clinical system applications Preferred Minimum 2 years of related experience Required Experience with Epic Ambulatory and MyChart, including build configuration and implementation preferred Ability to analyze and translate clinical and/or business workflows and documentation requirements into efficient, effective application solutions preferred Strong experience using Microsoft Visio for workflow documentation and implementation planning preferred Hybrid background in both clinical and technical domains strongly preferred Education/Degree Required: High School Diploma Degree Preferred: Bachelors Certified - EPIC Required Epic Ambulatory highly preferred MyEpic MyChart preferred Academy of Health Information Professionals (AHIP) Preferred Or Primary Location: Baptist Digital Solutions Center

Posted 6 hours

Treasury Analyst

Seacoast Bank - Jacksonville, FL

JOB SUMMARY: The Treasury Analyst supports the management and optimization of the Bank's balance sheet through quantitative analysis, financial modeling, forecasting, and reporting. This position partners across Treasury, Finance, Risk, Lending, and Deposits to provide analytical insight into asset-liability management (ALM), liquidity, investments, capital, funds transfer pricing (FTP), loan and deposit pricing, and other strategic treasury initiatives. The ideal candidate possesses strong analytical and technical skills, an understanding of fixed income and financial markets, and a passion for leveraging data and technology to improve decision-making. This role provides broad exposure across treasury functions and offers opportunities to support key strategic initiatives affecting the Bank's profitability, risk profile, and balance sheet performance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support initiatives across Treasury, including asset-liability management (ALM), liquidity management, investments, funds transfer pricing (FTP), loan and deposit pricing, capital planning, and balance sheet strategy. Develop, maintain, and enhance financial models used for forecasting net interest income, balance sheet growth, liquidity, capital, and profitability. Analyze fixed income securities portfolios and related metrics including yield, duration, convexity, market value, spread analysis, and interest rate risk exposures. Assist in valuation and risk analysis of financial instruments, including securities, loans, deposits, and derivatives. Support ALM and interest rate risk processes, including scenario analysis, stress testing, and assumption development. Assist in the development and maintenance of funds transfer pricing methodologies and profitability measurement frameworks. Perform loan and deposit pricing analyses to support product strategy, profitability, and competitive positioning. Conduct peer benchmarking, market research, and industry analysis to identify trends and strategic opportunities. Utilize quantitative techniques and statistical analysis to evaluate customer behaviors, deposit attrition, loan prepayments, and other balance sheet assumptions. Prepare analyses, presentations, and reporting packages for senior management, ALCO, Board committees, and regulators. Design and automate recurring reports, dashboards, and data processes using Excel, Power BI, Power Query, SQL, and other analytical tools. Support implementation and maintenance of treasury, ALM, and financial reporting systems. Collaborate with business partners across Finance, Risk, Lending, Deposits, and Technology to support strategic projects and process improvements. Identify opportunities to improve data quality, reporting efficiency, and analytical capabilities through automation and business intelligence solutions. Participate in special projects related to balance sheet optimization, profitability enhancement, liquidity management, capital planning, merger analysis, and regulatory initiatives. EDUCATION and/or EXPERIENCE: Bachelor’s Degree in Finance, Economics, or Accounting. MBA, CFA, or CTP candidate preferred. Proficiency in spreadsheet and database applications Demonstrates critical thinking and analytical skills High level of self-motivation and self-directedness The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Posted 6 hours

Cloud Infrastructure Engineer

IPG - Jacksonville, FL

Join the IPG Team! Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions—we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you! Position Description Title: Cloud Infrastructure Engineer Department: MIS Immediate Supervisor: Director, Enterprise Infrastructure Status: Exempt Salaried Location: Remote Position Purpose: Administer, design, maintain, analyze, and troubleshoot IPG core systems including but not limited to: Cloud, Virtualization, Server, Storage, Network, Endpoints and Directory Services. This person is also responsible for maintaining compliancy within IPG’s security standards and Cloud providers standards. Principle Accountabilities • Design and administer IaaS, SaaS, and PaaS network infrastructure. • Deploy and support various cloud and on-premise server-based operating systems. • Manage and monitor physical network hardware to ensure maximum uptime. • Manage and monitor the physical equipment for the on-premise virtual compute environment. • Educating teams on the implementation of new cloud technologies and initiatives. • Manage the migration and modernization of workloads from on-premise data centers to Azure • Manage and monitor Endpoint management systems including Intune and SCCM. • Maintain up to date standards and process documents for relevant areas. • Assist with the build and support of cost models and risk models for new solutions to determine if the best home for them is in the cloud or on premises • Aid in the development of business continuity and disaster recovery plans, and maintain current knowledge of plan executables and opportunities for where cloud can play a role in the recovery efforts • Provide troubleshootingsupport to applications group for network and server performance. • Provide on-call technical support. • Troubleshoot escalated issues to identify and repair cloud infrastructure issues • Actively work to maintain and develop expertise on relevant cloud technology products, services, protocols, and standards to remain abreast of developments in the cloud infrastructure industry • Primary resource for securing network & server infrastructure. • Provide technical leadership in the design of highly complex cloud systems • Other duties as assigned Essential Skills and Experience • Strong Working knowledge of Azure architecture and migration skills and experience • Bachelor’s degree in information technology or equivalent experience • 4-7 years’ experience in Cloud administration. • Knowledge of additional cloud technologies such as Endpoint, API Management, and Identity Management • Strong understanding across cloud and on-premise infrastructure components (server, storage, network, data, and applications) to deliver end-to-end cloud infrastructure, architectures, and designs • Strong working knowledge of Azure, Microsoft Active Directory and Windows Server 2016, 2019, & 2025 • Experience with the Azure CLI, PowerShell/Azure PowerShell and the Azure Portal • Experience with IT automation tools like Ansible. • Strong interpersonal, organizational, oral communication skills, proven analytical and problem-solving abilities with root cause analysis • Works independently as well as within a team with close attention to details, little supervision is needed • Relies on experience and judgment to plan and accomplish goals and perform a variety of tasks • Adept at reading, writing, and interpreting technical documentation and proceduremanuals • Highly self-motivated and directed • Ability to effectively prioritize and execute tasks in a high-pressure environment • Strong customer service orientation • Experience working in a team-oriented, collaborative environment • Train technical support staff in new technologies and common systems-related problems • Experience with vulnerability scanning solutions (I.e. Nessus) and resolving vulnerabilities. • Work after-hours, weekends and the ability to travel is required. Why Choose IPG? At IPG, you will find more than just a job—you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive. Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people. With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish! We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG. You belong here. Join us today!

Posted 6 hours

CRM Solutions Manager (Salesforce)

Aperia - Jacksonville, FL 32256

Summary Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia's clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. Job Description The Senior CRM Solution Manager is responsible for providing solutions for business needs on the Salesforce platform. You will drive how we use Salesforce to sell to our B2B customers and onboard them. You will work with stakeholders to evaluate existing Salesforce capabilities and identify initiatives to add new capabilities and improve their processes and experience. This role is based in our North American office in Jacksonville, FL and offers a flexible hybrid work environment where you will have a blend of 3 in office days and 2 remote working days in the work week. Responsibilities Work with business stakeholders in Sales, Marketing and Operations to understand their business needs Work with stakeholders, User Experience, Product Managers, and Technology to design solutions for business needs on the Salesforce platform. Write user stories, create process diagrams and mock-ups to describe the solutions, and collaborate with the development teams to see the solutions through to completion. Support the stakeholders during user acceptance testing. Define the value proposition of new initiatives with the stakeholders to effectively prioritize CRM initiatives. Collaborate with the engineering teams and architects to assess the feasibility and effort of CRM initiatives. Collaborate with the other CRM solutions managers and development teams in prioritization of the backlog, grooming, sprint planning, demos and participate in other agile ceremonies. Develop and communicate product vision and roadmap to manage stakeholder expectations. Serve as the CRM subject matter expert, helping stakeholders identify opportunities for improvements, analyze complaints and issues, and identify solutions. Work with stakeholders to define initiatives and create business cases to obtain approval and funding in our budget planning process. Skills and Qualifications Bachelor's Degree in a related field of study. 5-7+ years Product Management experience (banking or financial services experience preferred). Proficient knowledge of the Salesforce platform so that you can design solutions on this platform that are easy to maintain and manage. Experience in the payments industry is a great plus. Experience working with agile development teams and processes, supported by JIRA, Confluence, or similar systems. Ability to communicate results to management and in a fast-paced environment. Ability to develop, lead and manage large, complex initiatives. Salesforce, Product Management or Product Owner certifications preferred, not essential. Eligibility Requirements Must be willing to submit to a background investigation and drug test as part of the selection process. This position is not eligible for visa sponsorship. Applicants must have authorization to work in the country without the need for sponsorship. Job Type Full-Time Schedule Monday to Friday Location Jacksonville, FL; Hybrid Benefits Health insurance Health savings account Dental insurance Vision insurance 401(k) matching Life insurance Paid time off Parental leave Disability insurance Childcare assistance Education reimbursement Fitness membership Volunteer time off This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only. Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

Posted 6 hours

Manager, Enterprise Systems Enablement

Acosta - Jacksonville, FL

The Manager, AI Enterprise Enablement serves as a strategic business and technology partner responsible for driving enterprise-wide system adoption, digital transformation initiatives, and AI-enabled business capabilities across Brand Advocacy Solutions (BAS) teams. This role partners closely with IT, HR, Finance, Operations, and business leaders to ensure successful implementation, readiness, adoption, governance, and continuous improvement of enterprise platforms such as Oracle Fusion, UKG, Salesforce, Microsoft 365, Copilot, and other business-critical technologies. The role combines program leadership, change enablement, stakeholder engagement, and operational governance to accelerate enterprise value realization and business outcomes. Enterprise Transformation, Enablement & Change Enablement: Serve as a BAS IT business liaison for assigned enterprise platforms and system transformation; lead and coordinate enterprise-wide initiatives focused on system adoption, process improvement, AI enablement, and business transformation across multiple platforms (e.g Oracle HCM, Oracle Fusion, UKG, Salesforce, and related business applications); help stakeholders understand functionality, support models, impacts, and operational dependencies. Stakeholder & Support Coordination: Partner with internal system owners, IT support teams, agency leaders, HR, Finance, Operations, and business stakeholders to coordinate readiness, issue resolution, escalation paths, decisions, and follow-through for enterprise system changes. Requirements, Impact Assessment & Readiness: Gather business requirements, identify process impacts, document dependencies, validate operational needs, and support readiness planning for new system capabilities, platform changes, integrations, and transitions from legacy tools. Release, Transition & Communications Support: Drives stakeholder engagement, adoption strategies, communication plans (e.g. release notes, launch materials, transition messaging, user-facing guidance, support instructions), readiness activities that improve utilization and business value realization associated with enterprise technology investments. Process & Knowledge Management: Maintain clear documentation for system processes, support paths, roles and responsibilities, FAQs, training references, SOPs, known issues, enhancement requests, and operational handoffs across BAS enterprise platforms. Issue Triage & Continuous Improvement: Help identify friction points, data/process gaps, defects, enhancement opportunities, and support trends; work with assigned owners to clarify root causes, prioritize fixes, track follow-up, and improve the end-user support experience. Governance, Compliance & Data Stewardship: Partner with vendors, platform owners, IT, Procurement, Legal, HR, Finance, and business stakeholders to support enterprise system governance, security, data privacy, compliance, audit readiness, data stewardship, enhancement reviews, and operational support processes. Ensure changes, system integrations, and platform decisions align with organizational standards, internal controls, and business requirements. Change Effectiveness, Reporting & Continuous Improvement: Track system-change readiness, implementation progress, issue status, stakeholder feedback, support trends, data-quality concerns, and operational impacts across BAS enterprise systems. Measure and evaluate the effectiveness of system changes, enhancements, and transitions; identify areas of friction and opportunities for improvement; and provide actionable insights, recommendations, and status updates to leadership, platform owners, and cross-functional stakeholders. Cross-Functional Relationship Management: Build strong relationships with agency leaders, business partners, technology teams, vendors, and functional stakeholders to support practical, well-coordinated enterprise system outcomes. Bachelor's degree in Business, Information Systems, Information Technology, Operations Management, Computer Science, Project Management, or a related field. Work Experience Requirements: 5 or more years of experience in enterprise systems support, business operations, technology programs, project management, HRIS/ERP/CRM support, change enablement, or related roles. Experience supporting enterprise software platforms such as Oracle HCM, Oracle Fusion, UKG, Salesforce, Microsoft 365, or similar business systems preferred. Demonstrated ability to gather stakeholder requirements, assess business impacts, support system transitions, coordinate launch/readiness activities, and track operational outcomes. Strong analytical skills, including the ability to evaluate business impacts, process efficiency, data quality, issue trends, support themes, and operational readiness. Excellent communication and presentation skills, with the ability to translate system changes, technical concepts, and support needs into clear business guidance for stakeholders. Proven ability to coordinate cross-functional work across technology, HR, Finance, Operations, Legal, Procurement, vendors, leadership, and business stakeholders without direct authority. Ability to travel occasionally (up to 10%) as needed to support business meetings, system transitions, stakeholder workshops, training events, and organizational initiatives. Preferred experience: Enterprise digital transformations Program or Project Management methodologies AI adoption, change management, or technology enablement initiatives Microsoft 365, Copilot, Oracle Fusion, UKG, Salesforce, or related enterprise platforms Organizational change management, business process improvement, or enterprise PMO environments Work Environment and Physical Requirements The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Job may require moderate physical effort including lifting materials and equipment weighing less than 15 pounds. This position involves viewing a computer monitor for more than 30% of the time. Personal protective equipment may need to be worn. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #DiscoverYourPath Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath

Posted 6 hours

Geek Squad Agent (Retail Store)

Best Buy - Jacksonville, FL 32256

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you’ll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps Help customers set up new devices and provide advice on whether to repair or replace old devices Monitor service queues and provide accurate status updates to customers Maintain knowledge and skillsets through certified training courses Clearly communicate and partner with fellow agents Basic qualifications 3 months of experience working in retail or customer service Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications Passion for technology and desire to solve problems Ability to adapt and learn new skills in a fast-paced industry What’s in it for you We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our benefits include: Competitive pay Great employee discount Financial savings and retirement resources Support for your physical and mental well-being Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary. For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Part time

Posted 6 hours

Senior Security Automation Engineer

Fidelity National Financial - Jacksonville, FL

FNF ® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF ®'s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF ® believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart. POSITION OVERVIEW Leads the design, development, and optimization of complex, cross-functional automation solutions. Acts as a technical authority on architecture decisions, integration patterns, and engineering best practices within the ORCA program. LOCATION This role is 100% remote. DUTIES & RESPONSIBILITIES Architect and implement end-to-end automation solutions Define integration standards, data flow patterns, and reusable framework components Design and maintain the data lake architecture for centralized automation telemetry and reporting Mentor junior engineers through code reviews, design sessions, and knowledge transfer Evaluate emerging technologies and recommend platform improvements to enhance capability and scale MINIMUM REQUIREMENTS Bachelor's degree in Computer Science, Cybersecurity, Software Engineering, or related field or equivalent combination of extensive experience and education 5-7+ years in software engineering, DevOps, or automation engineering, with at least 2 years in a security or infrastructure domain Demonstrated experience designing and delivering production automation platforms or data pipelines at enterprise scale Track record of mentoring junior engineers and influencing technical direction Experience integrating across multiple enterprise systems (ITSM, identity, vulnerability management, threat intel) Python (advanced: library design, async patterns, packaging, CI/CD integration) REST API architecture (designing, versioning, auth patterns: OAuth 2.0, Managed Identity, API keys) Automation orchestration platforms (Apache Airflow, Prefect, Dagster, or equivalent) Data pipeline and data lake design (schema evolution, partitioning, storage optimization) AI/LLM integration (agent architectures, tool-calling patterns, multi-model orchestration, prompt engineering) Container orchestration (Kubernetes/AKS: deployments, Helm charts, troubleshooting, resource management) Linux administration (RHEL: systemd, networking, security hardening, performance tuning) Infrastructure as Code (Bicep, Terraform, or ARM templates) Git workflows (branching strategies, PR review processes, CI/CD pipeline design) SQL (complex queries, schema design, performance optimization) PREFERRED EXPERIENCE Master's degree in a technical discipline a plus Relevant certifications strongly valued: CISSP, AZ-305 (Solutions Architect), CKA/CKAD, AZ-400 (DevOps Engineer), AWS/Azure Security specialty Azure platform expertise (Key Vault, Blob Storage, Container Apps/AKS, Managed Identity, Azure OpenAI) Security domain knowledge (vulnerability management lifecycle, threat intel feeds, CVSS/EPSS scoring, SIEM/SOAR) Encrypted data handling (Parquet Modular Encryption, AES-256, key management) Graph database experience (Neo4j, Cypher) Experience building shared libraries or SDKs consumed by multiple teams Contribution to architecture decisions and technical roadmaps at the program level Experience with enterprise change management and production deployment processes COMPENSATION & BENEFITS FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan. EQUAL OPPORTUNITY POLICY FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.