Job Results

Technology Services

Posted 5 days

CRM Support Specialist (Salesforce)

SS&C - Jacksonville, FL

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description CRM Support Specialist (Salesforce) Locations: Jacksonville, FL | Hybrid Get To Know The Team: Salentica, a division of SS&C Technologies, a world-leading provider of innovative, integrated CRM solutions for Wealth & Asset Management firms, is looking for an experienced individual to join our team in the role of Product Consultant. We offer a range of scalable, cloud-based solutions that allow our customers unprecedented levels of integration with products like Salentica Elements on the Salesforce Lightning Platform Salentica Engage on the Microsoft Dynamics 365 Platform. Why You Will Love It Here! Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: We are looking for an experienced individual to join our team in the role of CRM Support Specialist with a focus on Salesforce CRM on the Lightening Experience + Salentica Elements. You must be an ambitious, self-motivated problem solver to join our Support team. The successful candidate will be a conscientious worker with a record of success, who has demonstrated they can work collaboratively with others within the organization and with our clients: Provide business and technical support for our customers and internal staff on Salentica Elements (Salesforce) Manage support incidents using our client portal and incident management processes to exceed client expectations and service level agreements Escalate product issues with development team, relationship managers, and external support as needed Acquire and maintain on-going knowledge and expertise of Salentica Elements + Salesforce Facilitate creation of knowledge base articles for internal and external consumption Provide guidance and expertise to clients on industry best practices during client calls and virtual/in-person workshops What You Will Bring: Salesforce CRM or similar CRM experience highly desired Bachelor's/Associate's Degree (in an IT or related field is highly desirable but not required) Methodological problem identification and solving skills; ability to assess an issue to provide solutions and recommendations Outstanding customer service skills, organization, and time management Excellent oral and written English communication skills Self-motivator; use available resources to grasp concepts quickly with minimal supervision, take ownership of problems and follow them through to completion Detail oriented and organized with the ability to manage multiple client incidents simultaneously Experience in a structured technical support environment preferred Salesforce Certification and/or Wealth Management experience an asset, but not required 2-3 years’ experience in a structured technical support environment preferred. What will set you apart? Proven ability in working in a fast-paced customer service/support environment Ambition and self-motivation Strong analytical and problem-solving skills Outstanding English communication skills; both oral and written Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers. #LI-MB3 #CA-MB Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Posted 5 days

Office Technologist

MACKOUL DISTRIBUTORS - Jacksonville, FL 32218

Mackoul Distributors is a mid-size Florida distribution company that needs a tech-savvy, team-oriented person to manage the wide variety of IT hardware and software that supports our busines Job Overview Oversee all office and operations information technology Work with IT vendors and consultants Identify IT needs and plan and execute IT development Maintain all IT software and hardware with assistance from vendors and consultants Systems Include Microsoft Office Acumatica Enterprise System Samsara Fleet Management PC’s and remote desktop Several other supporting systems and hardware Schedule 40 hours per week Flexible schedule Blend of on-site and work from home Compensation $60,000 - $75,000 per year plus benefits

Posted 5 days

Oracle CPQ Techno-Functional Specialist

SUNESTA - Jacksonville, FL 32244

The Opportunity: We are seeking an experienced Oracle CPQ Techno-Functional Specialist to join our team full-time. This role combines strong functional knowledge of Configure, Price, Quote (CPQ) processes with hands-on technical expertise to design, configure, and support scalable CPQ solutions. The ideal candidate will work closely with business stakeholders, sales operations, and IT teams to optimize quoting processes and improve overall sales efficiency. Who We're Looking For: All your life, you've been a thinker – a practical innovator with rolled-up sleeves, a strong sense of purpose and healthy dose of optimist in you. A maker who gets things done. If you dream of using technology to make a difference in the world, we want you with us. At Gibraltar, we're solving big problems and pushing the boundaries of what's possible, changing lives with smarter products and services in agtech, renewable energy and residential products that will shape a better future for people and the planet. So we're looking for more than great talent, we're looking for good people with a unique point of view – creators ready to tackle our most important challenges. If you thrive in a collaborative and inclusive culture, working side by side with talented teammates or hand in hand with customers and communities to solve real-world technology problems, we want to hear from you. What You'll Do: Design, configure, and implement solutions within Oracle CPQ to support complex sales and quoting processes. Gather and analyze business requirements from sales, finance, and operations teams and translate them into CPQ configurations and technical solutions. Develop and maintain BML (BigMachines Language) scripts, custom rules, pricing logic, and product configuration models. Configure product catalogs, pricing structures, discounting rules, and approval workflows. Integrate Oracle CPQ with enterprise system and/or CRM system when needed Build and maintain document generation templates, quote formats, and automated workflows. Support testing activities including unit testing, system testing, and user acceptance testing (UAT). Troubleshoot CPQ issues and provide ongoing system support and enhancements. Collaborate with cross-functional teams to drive CPQ best practices and process improvements. Create and maintain technical and functional documentation. Other Duties as assigned. What We Need: Required Qualifications Bachelor’s degree in Information Systems, Computer Science, Business, or related field. 4+ years of experience working with Oracle CPQ. Strong knowledge of CPQ product configuration, pricing rules, and quote lifecycle processes. Experience with BML scripting, advanced configuration, and CPQ data tables. Experience integrating CPQ with CRM and ERP systems. Ability to translate business requirements into technical solutions. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication skills and ability to work with both business and technical stakeholders. Preferred Qualifications Experience integrating Oracle CPQ with Oracle Order Management Cloud. Knowledge of REST/SOAP APIs and oracle infrastructure middleware platforms. Experience with document engine customization and advanced pricing strategies. Prior experience supporting sales teams or complex product configurations. Oracle CPQ certification. Hands-on experience with Oracle Fusion Cloud with an understanding of system functionality is a plus Key Competencies Techno-functional problem solving Sales process optimization System integration and automation Stakeholder collaboration Continuous improvement mindset What We Offer: Health & Welfare Medical, dental, and vision insurance plans for employees and dependents Financial Wellbeing Competitive compensation Generous 401(k) plan Bonus opportunities Flexibility & Time Off Paid time off Community & Personal Development Donation matching and time off to volunteer Educational reimbursement This position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.

Posted 5 days

PwC Tech – Gen AI Tech Lead (Manager)

PwC - Jacksonville, FL

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation team, you will guide teams in the creation of innovative solutions that drive business success. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. This position offers the opportunity to stay at the forefront of generative AI technologies while fostering meaningful client interactions and enhancing project outcomes. Responsibilities - Oversee the development of innovative software solutions - Guide teams in executing projects with operational excellence - Mentor junior staff to build their skills and confidence - Engage with clients to understand their needs and expectations - Stay informed on generative AI advancements to enhance project strategies - Facilitate communication within teams and with stakeholders - Identify opportunities for process improvements and productivity - Maintain adherence to quality standards throughout project lifecycles What You Must Have - Bachelor's Degree - At least 4 years of experience in managing information technology applications - In lieu of a Bachelor's Degree, for each year of college not completed, demonstrate three years of specialized training and/or progressively responsible work experience in technology, in addition to the minimum years of experience required for the role. What Sets You Apart - Bachelor's Degree in Computer Applications, Computer Programming preferred - Demonstrating skills in enhancing project outcomes - Utilizing knowledge to identify and address client needs - Fostering meaningful client interactions - Guiding teams through complex challenges - Owning the end-to-end lifecycle of AI features - Staying current with advancements in generative AI technologies - Understanding cloud platforms and services - Working knowledge of database technologies The salary range for this position is: $73,500 - $212,280. For residents of Washington state the salary range for this position is: $73,500 - $244,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

Posted 5 days

Technical Consultant (Doc Ops)

Intercontinental Exchange - Jacksonville, FL 32246

Overview: Job Purpose The Product Services Technical Consultant is responsible for the end‑to‑end configuration, development, testing, deployment, and quality assurance of custom mortgage forms within ICE Mortgage Technology’s Encompass Document Solution (EDS). This role partners closely with internal product, development, publishing, and compliance teams, as well as directly with clients and investors, to define requirements and deliver high‑quality form solutions from concept through production. Key Responsibilities Configure, create, update, and deploy custom mortgage forms within Encompass Document Solution (EDS) Partner with clients and investors to define project scope, requirements, and expectations Manage and coordinate form development projects through the full lifecycle, following Doc Services workflows Collaborate with cross‑functional internal teams to communicate requirements and ensure timely delivery Conduct detailed QA and production testing to ensure accuracy and compliance Document project details, progress, and outcomes accurately in CRM systems Monitor project milestones, manage pipelines, and drive service‑level performance Maintain departmental standards, quality metrics, and professional client communications Required Experience & Knowledge 6+ years of mortgage industry or product development experience (or 2+ years with a bachelor’s degree) Experience with desktop loan origination systems (LOS) Project management and pipeline management experience Strong understanding of mortgage documentation and form development processes Proficiency with Microsoft Word, Excel, and PowerPoint Core Skills & Competencies Strong analytical, problem‑solving, and decision‑making skills Excellent written, verbal, and presentation communication abilities Client‑focused mindset with the ability to build trusted relationships Ability to manage ambiguity, shifting priorities, and complex projects Collaborative team player with a proactive, results‑driven approach Technical aptitude and willingness to learn new tools and technologies Professional composure under pressure and commitment to quality outcomes #LI-SF1 -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Posted 5 days

Service Delivery Center, AI & Data, Machine Learning Engineer (MLE) – Senior – Jacksonville

EY - Jacksonville, FL 32258

Location: Jacksonville, Alpharetta, San Antonio At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Machine Learning Engineer EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client-serving professionals to deliver project-based work and managed services to our US-based Financial Services clients. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team! The opportunity Data has yet to be utilized to its fullest potential. Financial institutions are looking to build smarter and more efficient ways to operate their business, through new opportunities uncovered by their data. You’ll be solving complex problems, as well as giving deliverables to our clients in the AI and data space. With support from a highly talented team, you’ll have tremendous growth opportunities, with a focus on continuous learning and skills development to become a leader that can make significant contributions to companies. Your key responsibilities Candidate should possess deep hands-on expertise in designing, building, and deploying scalable machine learning systems, including advanced NLP and Generative AI (LLM) solutions. This position demands strong technical leadership, a quick learning ability, a proven track record in delivering high-value, production-grade AI solutions, and the capacity to mentor junior engineers. Key Responsibilities ML System Design & Architecture: Lead the design and architecture of robust, scalable, and high-performance machine learning systems, ensuring seamless integration with existing platforms. Production ML Model Deployment: Own the end-to-end lifecycle of deploying and operationalizing machine learning models in production environments, ensuring efficiency, reliability, and maintainability. Advanced AI/ML Engineering: Develop, optimize, and implement advanced machine learning algorithms and statistical models, focusing on engineering best practices for performance and scalability. Generative AI & NLP System Development: Engineer and integrate cutting-edge Generative AI (LLM) and Natural Language Processing (NLP) solutions. This includes designing efficient prompting strategies, developing LLM-based data augmentation techniques, and implementing Retrieval-Augmented Generation (RAG, including advanced RAG) to enhance model capabilities within production systems. Deep Learning Infrastructure: Design and build systems to effectively apply and deploy deep learning techniques (ANN, LSTM, CNN, BERT, XLNet, Transformers, neural & LLM-based embeddings) for state-of-the-art AI applications at scale. MLOps & Automation: Establish and implement MLOps practices, including CI/CD pipelines, automated testing, monitoring, and retraining strategies for ML models to ensure continuous improvement and stability. Performance Optimization: Optimize ML models and underlying infrastructure for computational efficiency, speed, and resource utilization. Technical Leadership & Mentorship: Drive technical excellence, promote best coding practices, perform code reviews, and provide mentorship to junior engineers. Cross-Functional Collaboration: Partner closely with data scientists, product managers, and other engineering teams to translate complex business requirements into technical ML solutions and ensure successful delivery. Risk Management & Compliance: Integrate risk assessment and compliance considerations into ML system design and deployment, ensuring adherence to applicable laws, regulations, and internal policies to safeguard the firm's reputation and assets. Qualifications Experience: 8+ years of hands-on experience in Machine Learning Engineering, MLOps, or AI system development. Minimum of 2 years of direct experience in engineering and deploying Generative AI/LLM solutions in production. Technical Skills: Deep proficiency in Python for production-grade ML development, with expertise in relevant libraries (scikit-learn, pandas, SpaCy, TensorFlow, PyTorch, Hugging Face Transformers). Strong experience with PySpark for large-scale data processing and building robust data pipelines. Proficiency in big data frameworks (Hadoop, Spark, Hive, Hue) and experience with streaming technologies. Extensive experience with MLOps tools and practices (e.g., Docker, Kubernetes, MLflow, Airflow, CI/CD for ML). Proven experience in designing, implementing, and deploying NLP and deep learning models to production. Hands-on experience with Generative AI development, including engineering prompting strategies, RAG implementation, and LLM fine-tuning and integration (e.g., Langchain, LlamaIndex). Familiarity with cloud platforms (AWS, Azure, GCP) and their ML services. Good to have: Experience with graph neural networks, graph databases, or distributed systems for ML. System Design & Architecture: Demonstrated ability to design scalable, fault-tolerant, and performant ML systems. Problem-Solving: Exceptional analytical, interpretive, and problem-solving skills with a focus on engineering challenges and innovative solutions. Communication: Excellent interpersonal, verbal, and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. Autonomy & Leadership: Proven ability to work independently, drive projects to completion, and provide technical leadership and mentorship. What we look for We’re interested in professionals that are passionate about technology, who already have an understanding of data and are comfortable analyzing or manipulating it while generating reports for clients. You’ll also need to be able to clearly articulate both problems and proposed solutions, and have the willingness to learn and quickly adapt to changing requirements. On top of this, we’re looking for team players and hard workers who are not afraid to take initiative to master their craft and produce high-quality work. If you have a proactive approach and want to be part of a group that continues to grow significantly, this role is for you. What working at EY offers We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial, and social well-being. Plus, we offer: Opportunities to develop new skills and progress your career Support and coaching from some of the most engaging and knowledgeable colleagues A collaborative environment where everyone works together to create a better working world Excellent training and development prospects About EY As a global leader in assurance, tax, transaction, and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Join us in building a better working world. Apply now. What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $65,500 to $134,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $78,600 to $152,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected].

Posted 5 days

Client Support Specialist (Data Indices)

Intercontinental Exchange - Jacksonville, FL 32246

Overview: Job Purpose ICE Data Indices presents multiple, unique opportunities for a full time Client Support Specialist to join a team responsible for providing support of various Fixed Income platforms. Support functions will include but not be limited to, standardized report configuration, enhancing technological environments, and assisting in building workflows to satisfy client Fixed Income strategies. Responsibilities Provide guidance on various client workflows to multiple internal ICE Data Services teams including development, data content, product, quant and quality assurance Assist in implementation and creation of new accounts and projects Provide expert training and support to application users Streamline current procedures to better serve end-customers. Perform analytical research in order to validate client reporting and strategy Perform training/demos to prospective clients as well as other internal ICE Data Services teams Knowledge and Experience Bachelor’s Degree, preferably in Mathematics, Finance, Business, Economics or Computer Science Work experience of 0-1 year acceptable Excellent communication skills needed to effectively support clients over phone and email Sufficient analytical skills needed to understand and interpret theoretical/mathematical calculations Sufficient technical skills needed to troubleshoot the various products and platforms Intermediate PC skills needed for assisting in software navigation, server management, and automation building #LI-SF1 -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Posted 5 days

Technical Consultant (Doc Ops)

Intercontinental Exchange - Jacksonville, FL 32246

Posted 5 days

Analyst, Client Services Operations

Intercontinental Exchange - Jacksonville, FL 32246

Overview: Job Purpose Serves as a contributor with knowledge in particular business processes responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements. Acts as member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on projects. Responsibilities Works within a team on ICE Business Intelligence technology business consulting projects to meet specific client requirements. Configures, researches, and documents client needs related to ICE Business Intelligence. Assists with planning/communication of IMT technology changes to client to ensure changes to platforms and integration risks are mitigated. Researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications. Assists in management of implementation of changes with the customer, assisting with coordination and testing prior to production deployment. May assist client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained. Provides input to processes and procedures to achieve greater efficiencies and to solve the most complex business process problems. Consults directly with the client and may travel to the client site. Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met. Performs other related duties as assigned. Knowledge and Experience Familiarity with ICE Mortgage Technology products and services. Familiarity with collaboration tools. Knowledge of data models, dashboards, analytics and KPIs. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to all levels (e.g. executives, managers, individual contributors). Awareness of Kanban and Agile methodologies. Proficiency in business modeling and requirements definition disciplines. Ability to estimate work effort for configurations and ensure the project is successfully completed. Knowledge of SQL a plus. -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Posted 5 days

Manager Exercise Physiology | Cardiac Rehab | Full-time

UF Health - Saint Augustine, FL 32086

Overview: The Exercise Physiology Manager, as part of the Cardiopulmonary Rehabilitation Department is involved in all aspects of patient care including; administers cardiopulmonary exercise assessments, monitors Cardiopulmonary and Wellness patient exercise and develops exercise treatment plans for patients with chronic diseases that include but are not limited to cardiovascular, bariatric and pulmonary disorders. In this role, the Wellness Coordinator also recognizes and responds appropriately to emergency situations that may arise. This position also attends to all departmental administrative duties relating to operational budget, policy development, and program performance including supervision of all Cardiopulmonary Rehabilitation staff. Responsibilities: Performs daily medical monitoring of Phase II Cardiac and Pulmonary Rehab patients including ECG, BP, RPE, and Oxygen Saturation checks. Creates daily session reports for Phase II Cardiac Rehab patients. Provides daily supervision of Phase III Wellness patients including but not limited to periodic BP and HR measures and exercise coaching and guidance. Assists Registered Nurses and RRT as directed in stabilizing patients in emergency or potential emergency situations; assists in emergency situations including interacting with RN’s, RRT’s, Physicians and EMS. Participates in and oversees patient registration and insurance verification by communicating with business office and patients as necessary. Oversees and performs patient billing for Cardiac and Pulmonary Rehab and Wellness patients. Participates in delivering group and individual education to Cardiac and Pulmonary Rehab and Bariatric patients. Maintains all clinical and exercise equipment per department and hospital standards. Oversees and creates monthly Individualized Treatment Plans for Cardiac and Pulmonary Rehab patients including sending reports to referring physicians and following-up on physician signatures to meet compliance standards. Performs Discharge ITP’s on patients who have graduated from programs. Oversees data collection, and analysis of Cardiopulmonary Rehab outcomes, monitoring of report compliance and other criteria to ensure Cardiac and Pulmonary Rehab Program readiness for AACVPR re-certification every 3 years. Oversees all operational aspects of the Wellness Center including Environmental, Engineering and Biomedical services needed. Responsible for maintaining appropriate levels of all supplies for clinic. Oversees and is responsible for coordinating the schedule for group exercise classes in the multipurpose room including Yoga, Tai-Chi, Balance and Smoking Cessation classes and all other educational offerings including support groups. Performs One-on-one counseling of Bariatric patients during the weekly clinical office day including all documentation of counseling. Works with and coordinates duties with Nutritionist, Nurse Practitioner and Physician as needed to meet the needs of the bariatric patients and office. Follows-up with tele-health counseling when appropriate if unable to meet in person with patients in the office on clinical office days. Serves as a featured speaker of the Bariatric Support Group once a year. Delivers a presentation on the Exercise Guidelines followed by a group discussion in the Wellness Center, or virtually as needed. Coordinates with the Director of Bariatric Program. Supervises exercise for Bariatric Patients in the Flagler Hospital Wellness Center during regular Wellness hours. Provides Pre-operative and Post-operative teaching and exercise counseling for Bariatric patients. Provides coaching for exercise and diet planning. Educates patients on behavior modification techniques to include smoking cessation and adherence to medication. Maintains records reflecting up-to-date participant progress, programs and related statistical data as required by departmental policies; evaluates collected data and provide reports to the department director. Oversees development of policies and procedures related to clinical education programs and quality assurance. Assists in fiscal management of the unit through inventory control, patient charging and statistical analysis. Qualifications: Education / Training Bachelor's Degree in Exercise Physiology or Physical Therapy and/or Bachelor’s Degree in Nursing and/or Bachelor’s Degree in Allied Health Discipline Preferences: Master’s Degree in Exercise Physiology Experience Requirements 5 to 7 years Rehab Services 1-year Leadership/Supervisor in related clinical area Certificates/Licenses/Registration Advanced Cardiovascular Life Support (ACLS) Basic Life Support (BLS) Preferences: Registered Clinical Exercise Physiologist - American College Sports Medicine (ACSM). Additional Information: ACLS, provided by the American Heart Association (AHA), required within 3 months of hire. BLS, provided by the American Heart Association (AHA), required within 30 days of hire.