Job Results
Technology Services
Posted 3 days
Managed Services Sr. Consultant
Deloitte - Jacksonville, FL 32202
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced CARA Managed Services Senior Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project Talent Model (PTM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on 8/11/2026 Work you'll do/Responsibilities Managed Services Senior Consultant will provide Application Managed Services support for R&D organization for Life Sciences biopharma client. Lead and contribute to end-to-end delivery for Generis CARA and associated regulatory technology platforms - including requirements gathering, solution design, system configuration, content template development, and user acceptance testing. Configure and administer Generis CARA for regulatory document authoring, structured content management, and eCTD-compliant publishing workflows. Collaborate with Regulatory Affairs stakeholders to design and implement submission-ready document templates, dossier structures, and publishing pipelines aligned with ICH CTD/eCTD standards. Support integration activities between CARA and upstream/downstream regulatory platforms including Veeva Vault RIM, Lorenz Docubridge, PRISM, or regulatory agency submission gateways. Develop functional specifications, configuration documentation, data flow diagrams, and GxP validation artefacts including IQ/OQ/PQ test scripts and traceability matrices. Manage and resolve L2/L3 ITSM tickets for regulatory AMS engagements within agreed SLA timelines, using ServiceNow and JIRA for incident tracking and reporting. Execute Incident Management, Problem Management, and Change Management activities in line with GxP requirements and ITIL best practices. Perform platform administration including user access management, template version control, workflow configuration, and content repository maintenance. Conduct root cause analysis (RCA) for recurring platform issues and implement permanent corrective and preventive actions in coordination with platform and Regulatory Affairs teams. Participate in go-live readiness activities, cutover planning, hypercare support, and post-implementation review. Lead teams comprising consultants and analysts and drive delivery within the regulatory workstream. Maintain comprehensive documentation including runbooks, SOPs, functional specifications, validation artefacts, and change management records. Limited immigration sponsorship may be available. The successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Qualifications Required 6+ years with Generis CARA and associated regulatory technology platforms - including requirements gathering, solution design, system configuration, content template development, and user acceptance testing Support integration activities between CARA and upstream/downstream regulatory platforms including Veeva Vault RIM, Lorenz Docubridge, PRISM, or regulatory agency submission gateways Experience working with Regulatory Affairs stakeholders to design and implement submission-ready document templates, dossier structures, and publishing pipelines aligned with ICH CTD/eCTD standards. 5+ year conducting root cause analysis (RCA) for recurring platform issues. Develop functional specifications, configuration documentation, data flow diagrams, and GxP validation artefacts Manage and resolve L2/L3 ITSM tickets for regulatory AMS engagements including platform administration within agreed SLA timelines, using ServiceNow and JIRA for incident tracking and reporting S/B.E / B.Tech / M.C.A. / M.Sc (CS) degree or equivalent experience Limited immigration sponsorship may be available Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Role is remote Preferred Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $120,200 - $140,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected].
Posted 3 days
Analyst, Functional Transformation SAP
Deloitte - Jacksonville, FL 32202
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Recruiting for this role ends on 06/26/2026. Work you'll do As an Analyst, Functional Transformation on the GPS SAP business transformation team, you will be responsible for supporting SAP-enabled transformation initiatives across the implementation lifecycle. Support SAP implementation and modernization efforts, including SAP S/4HANA programs and ECC-to-S/4HANA transformation activities. Configure SAP functionality to support business process requirements and fit-to-standard design decisions. Document requirements, assumptions, risks, issues, and decisions in collaboration with business, technical, integration, and data teams. Support process design workshops, integrated testing, and deployment activities, including unit testing, system integration testing, user acceptance testing, cutover, and stabilization. Develop, maintain, and govern implementation deliverables, including solution design documents, configuration rationale, test scripts, cutover inputs, deployment readiness materials, and status updates. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our SAP business transformation services drive to improve performance and value delivered by the full suite of SAP solutions. Qualifications Required: Bachelor's degree Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Ability to obtain and maintain a Secret Clearance 6+ months of experience working in regulated environments with enterprise resource planning controls, audit readiness, and compliance requirements 6+ months of experience producing or governing implementation deliverables, including solution design documentation, configuration rationale, test artifacts, cutover plans, and deployment readiness materials 6+ months of experience supporting SAP implementations, including SAP S/4HANA transformation work Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve. Preferred: Active Secret Clearance Experience supporting Department of Defense and/or U.S. Federal civilian agency enterprise resource planning modernization programs The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $64,700 to $127,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Posted 3 days
Assistant Manager(03800) – 1301-25 Monument Road
Domino's - Jacksonville, FL 32225
Company Description Locally owned and veteran-operated, we’re proud to serve our community fresh, delicious Domino’s pizza with speed, precision, and care. Our people—both customers and team members—always come first, because great service starts with great relationships. We live here, work here, and give back here—supporting schools, local teams, and first responders. Quality food, friendly service, and community pride in every order. Job Description Assistant Manager – Domino’s Pizza Lead the team that delivers great pizza and great service! Our Assistant Managers are the backbone of our business. You’ll lead a team, set high standards for customer service, and ensure every pizza meets Domino’s quality. If you’re a natural leader who thrives in a fast-paced environment, this is your chance to grow your career with a company that invests in its people. Why Work With Us? Paid Management Training Through our exclusive Management Development Program, you’ll be fully trained and certified, whether you’re new to management or bringing experience. Our program offers self-paced learning and fast-track options to get you ready for success. Real Opportunities Only store managers who have successfully led for at least a year are eligible to apply for franchising opportunities — a unique chance to own your own Domino’s. Many General Managers began as delivery drivers and worked their way up. Your future could be business ownership! Competitive Pay & Incentives We offer industry-competitive salaries, plus performance-based wage increases and possible bonuses tied to store profitability and overall performance. About the Job You’re a born leader who naturally steps up and gets things done. You’ll manage everything that happens during your shift—from staffing and cash control to inventory, cost management, and customer relations. Your role is to set the example by following all policies and procedures 100% and inspiring your team to do the same. Key responsibilities include: Staffing and scheduling Paperwork and inventory management Cash control and cost oversight Maintaining food quality and store cleanliness Delivering exceptional customer service Supporting marketing and driving store profitability What We’re Looking For At least 18 years old with a valid driver’s license and good driving record Some management experience is a plus Ability to multi-task and excel in a fast-paced, high-volume environment Strong judgment, math skills, and leadership ability Working Conditions Exposure to a range of temperatures—from coolers at 36°F to ovens above 500°F Cramped workspaces including walk-in coolers Contact with sharp and moving equipment parts Noise and odors typical of food service environments Your Skills & Abilities Clear communication skills—verbal and written Ability to follow written instructions and use computers and phones Strong motor coordination and ability to perform repetitive tasks Sound decision-making and data analysis skills Capacity to work alone and in teams, under stress, maintaining high standards Our Commitment to Diversity We value the unique talents and contributions of every individual. Domino’s creates an inclusive environment where everyone can reach their highest potential. Summary At Domino’s Pizza, our people come first. We’re proud of our team members, and they’re proud to deliver the best pizza and service in the world. Ready to lead and grow with us? Apply today! Additional Information Physical Requirements Team members performing duties at Domino’s must be able to meet the following physical demands, which include but are not limited to: Standing: Most tasks are performed while standing. Walking: Walking surfaces include ceramic tile bricks and linoleum in some food preparation areas. Work surface heights range from 36" to 48". Walking distances are typically short and for brief durations. Sitting: Paperwork is usually completed while sitting at a desk or table. Lifting: Bulk deliveries occur twice weekly or more, unloaded using a hand truck. Cases of ingredients and supplies can weigh up to 50 pounds and measure approximately 3' x 1.5'. Cases are lifted from the floor and stacked on shelves up to 72" high. Carrying: Large cans (about 3 lbs 7 oz) are carried from workstation to storage shelves. Occasionally, pizza sauce containers weighing up to 30 lbs are carried from storage to the front of the store. Trays of pizza dough, weighing approximately 12 lbs each, are carried in stacks of three over short distances. Pushing/Pulling: Move trays placed on dollies; a stack of trays is typically 24"–30" high and requires up to 7.5 lbs of force to push or pull. Climbing: Occasionally navigate stairs or climb ladders for maintenance tasks such as changing sign prices or cleaning walls. Stooping/Bending: Frequent forward bending at the waist is necessary, particularly at the pizza assembly station where toe room is limited and knee flexion is restricted. Tasks last 30–45 seconds repeatedly throughout the shift. Bending also occurs at the front counter and during ingredient stocking. Crouching/Squatting: Performed occasionally for stocking low shelves and cleaning floor-level areas. Reaching: Continuous reaching up, down, and forward. Occasionally reaching above 72" to adjust oven controls, change signage, or move items on shelves. Reaching downward for tasks such as scooping cornmeal or washing dishes. Forward reaching for topping ingredients, cleaning, or answering phones. Hand Tasks: Continuous use of hands with essential eye-hand coordination. Frequent use of both hands for shaping dough, manipulating pizza peels, cutting, and assembling boxes requiring forceful pinching and grasping. Ability to grasp cans, phones, pizza cutters, pizza peels, and pizza boxes consistently throughout the shift. Machines, Tools, and Equipment: Use of pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels is required. Note: Driving-specific job duties and physical demands also apply to Store Management positions. Please refer to the Delivery Driver job description for additional requirements.
Posted 3 days
Assistant Manager(04913) – 13947-201 Beach Blvd
Domino's - Jacksonville, FL 32224
Company Description Locally owned and veteran-operated, we’re proud to serve our community fresh, delicious Domino’s pizza with speed, precision, and care. Our people—both customers and team members—always come first, because great service starts with great relationships. We live here, work here, and give back here—supporting schools, local teams, and first responders. Quality food, friendly service, and community pride in every order. Job Description Assistant Manager – Domino’s Pizza Lead the team that delivers great pizza and great service! Our Assistant Managers are the backbone of our business. You’ll lead a team, set high standards for customer service, and ensure every pizza meets Domino’s quality. If you’re a natural leader who thrives in a fast-paced environment, this is your chance to grow your career with a company that invests in its people. Why Work With Us? Paid Management Training Through our exclusive Management Development Program, you’ll be fully trained and certified, whether you’re new to management or bringing experience. Our program offers self-paced learning and fast-track options to get you ready for success. Real Opportunities Only store managers who have successfully led for at least a year are eligible to apply for franchising opportunities — a unique chance to own your own Domino’s. Many General Managers began as delivery drivers and worked their way up. Your future could be business ownership! Competitive Pay & Incentives We offer industry-competitive salaries, plus performance-based wage increases and possible bonuses tied to store profitability and overall performance. About the Job You’re a born leader who naturally steps up and gets things done. You’ll manage everything that happens during your shift—from staffing and cash control to inventory, cost management, and customer relations. Your role is to set the example by following all policies and procedures 100% and inspiring your team to do the same. Key responsibilities include: Staffing and scheduling Paperwork and inventory management Cash control and cost oversight Maintaining food quality and store cleanliness Delivering exceptional customer service Supporting marketing and driving store profitability What We’re Looking For At least 18 years old with a valid driver’s license and good driving record Some management experience is a plus Ability to multi-task and excel in a fast-paced, high-volume environment Strong judgment, math skills, and leadership ability Working Conditions Exposure to a range of temperatures—from coolers at 36°F to ovens above 500°F Cramped workspaces including walk-in coolers Contact with sharp and moving equipment parts Noise and odors typical of food service environments Your Skills & Abilities Clear communication skills—verbal and written Ability to follow written instructions and use computers and phones Strong motor coordination and ability to perform repetitive tasks Sound decision-making and data analysis skills Capacity to work alone and in teams, under stress, maintaining high standards Our Commitment to Diversity We value the unique talents and contributions of every individual. Domino’s creates an inclusive environment where everyone can reach their highest potential. Summary At Domino’s Pizza, our people come first. We’re proud of our team members, and they’re proud to deliver the best pizza and service in the world. Ready to lead and grow with us? Apply today! Additional Information Physical Requirements Team members performing duties at Domino’s must be able to meet the following physical demands, which include but are not limited to: Standing: Most tasks are performed while standing. Walking: Walking surfaces include ceramic tile bricks and linoleum in some food preparation areas. Work surface heights range from 36" to 48". Walking distances are typically short and for brief durations. Sitting: Paperwork is usually completed while sitting at a desk or table. Lifting: Bulk deliveries occur twice weekly or more, unloaded using a hand truck. Cases of ingredients and supplies can weigh up to 50 pounds and measure approximately 3' x 1.5'. Cases are lifted from the floor and stacked on shelves up to 72" high. Carrying: Large cans (about 3 lbs 7 oz) are carried from workstation to storage shelves. Occasionally, pizza sauce containers weighing up to 30 lbs are carried from storage to the front of the store. Trays of pizza dough, weighing approximately 12 lbs each, are carried in stacks of three over short distances. Pushing/Pulling: Move trays placed on dollies; a stack of trays is typically 24"–30" high and requires up to 7.5 lbs of force to push or pull. Climbing: Occasionally navigate stairs or climb ladders for maintenance tasks such as changing sign prices or cleaning walls. Stooping/Bending: Frequent forward bending at the waist is necessary, particularly at the pizza assembly station where toe room is limited and knee flexion is restricted. Tasks last 30–45 seconds repeatedly throughout the shift. Bending also occurs at the front counter and during ingredient stocking. Crouching/Squatting: Performed occasionally for stocking low shelves and cleaning floor-level areas. Reaching: Continuous reaching up, down, and forward. Occasionally reaching above 72" to adjust oven controls, change signage, or move items on shelves. Reaching downward for tasks such as scooping cornmeal or washing dishes. Forward reaching for topping ingredients, cleaning, or answering phones. Hand Tasks: Continuous use of hands with essential eye-hand coordination. Frequent use of both hands for shaping dough, manipulating pizza peels, cutting, and assembling boxes requiring forceful pinching and grasping. Ability to grasp cans, phones, pizza cutters, pizza peels, and pizza boxes consistently throughout the shift. Machines, Tools, and Equipment: Use of pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels is required. Note: Driving-specific job duties and physical demands also apply to Store Management positions. Please refer to the Delivery Driver job description for additional requirements.
Posted 3 days
Project Controls Analyst
MC Squared - Jacksonville, FL 32207
Working from our Jacksonville office as part of our Finance Department, will handle project controls on multiple geotechnical and construction services projects. The Project Controls Analyst is responsible for planning, monitoring, and controlling project financial performance using Deltek VantagePoint. This role partners with Project Managers, Accounting, and Contracts to ensure projects are set up correctly, costs are recorded accurately, forecasts are reliable, and billing complies with FAR, contract, and client requirements. Key responsibilities include: Project Set-up and Structure Set up and maintain projects in Deltek VantagePoint, from qualified opportunities to contract close-out including: Contract structure (phases, tasks, work breakdown structure) Labor categories, billing terms, and revenue methods Budget, fee, and funding allocations Ensure project structures align with: Contract requirements (DOT, FAR, IDIQ, CPFF, T&M, FP) Company accounting standard operating procedures and disclosure practices Cost & Schedule Control Monitor project performance against budget, fee, and funding Track labor, reimbursable and non-reimbursable costs at the phase/task level Analyze cost variances, burn rates, and estimate-to-complete (ETC) Support earned value or progress tracking where applicable Forecasting & Financial Analysis Maintain accurate project forecast Review and validate PM inputs for: ETC and EAC Revenue and margin projections Identify risks, trends, and corrective actions early Billing & Revenue Support Support monthly billing processes: Review labor, and reimbursable costs Validate billing caps, rates, and funding limits Assist with: Certified payroll support (as applicable) Revenue recognition and WIP analysis Reporting & Dashboards Develop and maintain standard and custom VantagePoint reports Support PMs and leadership with clear, actionable financial insight Compliance & Audit Support Ensure compliance with: Contract billing requirements Internal controls and company policies Support internal and external audits Assist with documentation related to timekeeping and cost allowability What you Bring: Bachelor’s degree 7+ years project controls experience in engineering services company, specifically DOT experience or closely related Microsoft Excel and SharePoint proficiency Strong ERP (Enterprise Resource Planning system) experience, preferably Deltek Vantage Point Experience with Earned Value tools, resource management and project productivity Solid math skills Ability to communicate with both internal staff and external clients professionally and promptly Ability to work well independently and as part of a team Strong organization skills and detail orientation Benefits: Choice of Two Medical Plans – 100% Employee Coverage HSA medical option – with Company contribution Affordable Dental & Vision Plans – Keep that winning smile sharp 401(k) with 3% Company Contribution – Future you says thanks Short & Long-Term Disability (Company Paid) – Because life happens Critical Illness, Hospital Indemnity, Accident Plan- Pairs nicely with an HSA $100,000 Life Insurance (Company Paid) – Your family’s safety net Professional Development & Certifications – Always be leveling up Paid Time Off + Paid Holidays – Rest hard, play hard About Us Meskel & Associates Engineering (MAE) provides engineering and construction services throughout Florida and southern Georgia. Headquartered in Jacksonville, Florida, MAE partners with federal, state, and local agencies to deliver high-quality infrastructure projects. At MAE, we focus on delivering quality work through experienced teams, practical field knowledge, and a commitment to doing things the right way. We value accountability, teamwork, and continuous improvement, and we are committed to building not only quality infrastructure – but also a strong, supportive workplace for our team. Our MAE Construction Engineering & Inspection (CEI) team is primarily focused in Northeast Florida, allowing our staff to work on impactful local projects while maintaining a strong connection to the communities we serve. MAE has now joined forces with MC Squared, both part of ACES, an engineering firm founded in 1983 and offering a wide range of specialized engineering services. EEO Statement We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity. Equality, Diversity, and Inclusion is at the heart of what we do! We are committed to creating an inclusive working environment for talented people of any background based on merit, fairness and respect.
Posted 3 days
Customer Care AI Business Analyst
Tapestry - Jacksonville, FL
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. AI Solution Implementation & Support Support end to end implementation of Customer Care AI solutions, including requirements gathering, configuration, testing, deployment, and post launch monitoring. Assist in the design and execution of AI powered customer service capabilities, including Agent Assist, Copilot, Autopilot, conversational AI, and knowledge driven experiences. Partner with business and technology stakeholders to ensure solutions align with operational objectives and customer experience goals. Participate in release planning, production readiness reviews, and post implementation assessments to ensure successful adoption and performance. Business Analysis & Process Optimization Document current state customer care workflows and identify opportunities where AI capabilities can improve efficiency, containment, accuracy, and agent effectiveness. Analyze business requirements and translate them into structured workflows, prompts, decision trees, and conversational logic. Evaluate customer and agent experiences to identify automation opportunities and recommend process improvements. Develop and maintain process documentation, business requirements, testing documentation, and operational procedures. AI Performance Monitoring & Optimization Monitor AI performance metrics, including containment rate, escalation rate, average handle time impact, response accuracy, customer satisfaction influence, and operational efficiency measures. Analyze customer interaction transcripts, AI generated responses, and conversation flows to identify trends, failure points, and improvement opportunities. Recommend and support implementation of enhancements based on operational data, customer feedback, and business outcomes. Research emerging AI technologies, industry trends, and best practices and translate findings into actionable recommendations. Testing & Quality Assurance Conduct hands on testing of new AI capabilities, enhancements, and releases. Develop test cases and validation scenarios to ensure AI outputs meet business requirements and customer experience standards. Identify defects, performance gaps, and process issues, and partner with appropriate teams to drive resolution. Support user acceptance testing and production validation activities. Assist with AI governance, documentation, and risk management activities to ensure solutions align with enterprise standards and responsible AI practices. Cross Functional Collaboration & Vendor Management Partner with Operations, Product, Technology, Training, and Analytics teams to support AI initiatives and continuous improvement efforts. Participate in vendor meetings, technical reviews, issue resolution discussions, and performance evaluations. Present findings, recommendations, and performance insights to business stakeholders and leadership teams. Assist with prioritization and implementation of enhancements that support business objectives and operational goals. Serve as a subject matter resource for AI related customer care initiatives and support organizational adoption efforts. Our Competencies for All Employees Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [email protected] Visit Tapestry, Inc . Base Pay Range $75,000.00-$85,000.00 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.
Posted 3 days
Software Test Analyst Specialists – Cloud Banking Technologies
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Software Test Analyst Specialists – Cloud Banking Technologies in Jacksonville, FL to design, develop, and execute manual and automated testing strategies for enterprise scale software applications used in financial or transactional environments. Analyze business and technical requirements to ensure appropriate test coverage across functional, integration, regression, and end to end phases. Design, implement, or extend test automation frameworks using industry standard tools, including developing reusable components and integrating tests into CI/CD pipelines. Execute and validate system behavior across APIs, user interfaces, batch processes, and data workflows. Validate data accuracy and integrity across relational databases by writing and executing SQL queries, reconciling datasets, and verifying transformation logic. Perform testing related to regulatory, compliance, or audit driven requirements applicable to financial or controlled systems. Document test plans, test cases, expected results, and evidence to support audit ready quality processes. Collaborate with cross functional teams including development, DevOps, product management, and operations to support issue triage, release validation, and production rollouts. Participate in defect analysis, root cause evaluation, and verification of fixes prior to release. Support continuous improvement of QA processes, automation coverage, and quality standards across the platform. REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Science, Electronic Engineering or related field and six (6) years of progressively responsible experience in the job offered or a related occupation: designing, executing, and validating manual and automated testing for large-scale, enterprise software platforms used in financial, transactional, or regulated environments ; applying quality assurance methodologies across functional, integration, regression, and end-to end testing phases; designing, implementing, and extending test automation frameworks using industry standard tools including Selenium, TestNG, JUnit, and SOAP UI for development of reusable components and integration with CI/CD pipelines; validating data accuracy and integrity across relational database systems, including writing queries, reconciling datasets, and verifying transformation logic in SQL-based environments; performing testing related to regulatory, compliance, and audit-driven requirements applicable to financial or other controlled systems; and collaborating with cross-functional teams including development, product, DevOps, and operations to support issue analysis, release validation, and production rollouts. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 3 days
Outpatient Registered Nurse – RN – Dialysis
Fresenius Medical Care - Jacksonville, FL 32205
PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new employees who meet the RN CAP 2 criteria or attained through advancement from RN CAP 1. This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention, and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs, and Patient Care Technicians. As a member of the End Stage Kidney Disease (ESKD) health care team, this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care policy, procedures, standards of nursing practice, state, and federal regulations. Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration with other Registered Nurses. Performs ongoing, systematic collection and analysis of patient data pre – during – post hemodialysis treatment for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and notifies Team Leader, Charge Nurse, Supervisor or Physician as needed. Assesses, collaborates, and documents patient/family’s basic learning needs to provide initial and ongoing education to patients and family. Directs and provides, in collaboration with direct and ancillary patient care staff, all aspects of the daily provision of safe and effective delivery of hemodialysis therapy to assigned patients. Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification and effectiveness. Initiates or assists with emergency response measures. Serves as a resource, leader, coach, mentor and role model for new and incumbent employees by setting examples of appropriate behavior, work habits and attitudes towards patients, co-workers, supervisors and the company at the facility, and area level. Ensures correct laboratory collection, processing and shipping procedures are performed and reschedules missed or insufficient laboratory collections. Identifies expected outcomes, documents, and updates the nursing assessment and plan of care for assigned patients through collaboration with the Interdisciplinary Team. Ensures patient awareness related to transplant and treatment modality options. Participates in education and quality improvement projects at the facility and area level as directed by Supervisor. May serve as a Preceptor to new employees. Required to complete CAP requirements to maintain or advance. Performs all other duties as assigned by Supervisor. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines, and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Day to day work includes desk work, computer work and interaction with patients, facility/hospital staff and physicians. The position may require travel to training sites or other facilities. May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above. SUPERVISION: Assigned oversight of Patient Care Technicians//LVN/LPNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all the following: Successful completion of all FKC education and training requirements for new employees. Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN. EDUCATION and LICENSURE: Graduate of an accredited School of Nursing. Current appropriate state licensure. Current or successful completion of CPR BLS Certification Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: Entry level for RNs with minimum of 2 years of Nephrology Nursing experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. " EOE, disability/veterans
Posted 3 days
Sr. Epic Referrals Application Analyst, Hybrid, Jacksonville, Baptist Medical Center
Baptist Health System, Inc. - Jacksonville, FL 32207
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Sr. Epic Referral Application Analyst, Hybrid, Jacksonville, Baptist Medical Center Epic Referral application analysts act as a vital link between operations and information technology, ensuring that Epic Referral functions seamlessly across the organization. This role requires a strong understanding of patient access, referral management, scheduling workflows, and technical systems. Analysts must translate operational needs into system functionality, helping maintain system integrity, promote automation and efficiency, and improve the patient and provider experience. A significant portion of an analyst's day is devoted to resolving break-fix issues, performing routine maintenance tasks, monitoring system performance, and troubleshooting issues related to referral workflows, interfaces, and integrations. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, validating workflows, and supporting referral management processes across multiple service lines. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings. Epic Referral application analysts also spend time collaborating with cross-functional teams, including Patient Access, Ambulatory Operations, Clinical Informatics, other application teams, and project managers. Their week may include team huddles, project meetings, and sessions with operational leaders to clarify requirements and identify opportunities for workflow optimization. Throughout the day, they work directly with end users to understand challenges, implement enhancements, and support strategic initiatives. The Senior Analyst will mentor junior analysts, promote operational best practices, perform quality assurance and integrated testing, and coordinate projects across applications to ensure reliable and efficient referral workflows that align with organizational priorities. Sr. Epic Referral Application Analyst Responsibilities: Lead complex application initiatives, including project management responsibilities, while mentoring junior analysts and promoting operational best practices. Provide technical expertise in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated applications, and technical projects. Analyze and translate referral management, patient access, scheduling, and business workflow requirements into efficient and effective Epic Referral solutions through collaboration with operational leaders, technical teams, and other stakeholders. Plan, design, develop, validate, test, implement, evaluate, maintain, and support information system components that meet organizational and operational needs. Perform quality assurance and integrated testing of optimization requests, projects, and newly released Epic functionality to ensure system reliability and performance. Coordinate projects across applications and develop application-specific enhancements, workflows, and reporting solutions aligned with organizational priorities. Provide 24/7 support for applications within assigned areas of responsibility. Experience: 1-2 years of project management experience required. Minimum of 2 years of related Epic application experience required. Experience with Epic Referral, including build, configuration, implementation, and optimization preferred. Strong understanding of referral management, patient access, provider-to-provider communication, and scheduling workflows preferred. Ability to analyze and translate operational and business workflows into effective application solutions preferred. Strong experience using Microsoft Visio for workflow documentation and implementation planning preferred. Experience collaborating with operational leaders and end users to identify and implement workflow improvements preferred. Hybrid background in healthcare operations and technical systems strongly preferred. Prior Authorization experience Education/Degree Required: High School Diploma Degree Preferred: Bachelor's Degree Certifications: Epic Certification Required within 6 months Epic Referrals Certification Preferred Academy of Health Information Professionals (AHIP) Preferred Primary Location: IT Building - Beach Blvd
Posted 3 days
Sr. Epic MyChart/Ambulatory Application Analyst, Hybrid, Jacksonville, Baptist Medical Center
Baptist Health System, Inc. - Jacksonville, FL 32218
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Sr. Epic MyChart/Ambulatory Application Analyst, Hybrid, Jacksonville, Baptist Medical Center Epic MyChart/Ambulatory Application Analysts act as a vital link between operations and information technology, ensuring that Epic MyChart and Ambulatory applications function seamlessly across the organization. This role requires a strong understanding of ambulatory clinical workflows, patient engagement tools, provider workflows, and technical systems. Analysts translate operational needs into system functionality, helping improve provider efficiency, patient access, communication, and overall user experience. A significant portion of an analyst's day is devoted to resolving break-fix issues, performing routine maintenance, monitoring system performance, and troubleshooting application workflows, interfaces, and integrations. These activities include applying Epic quarterly updates, working with Epic technical support, validating workflows, and supporting optimization efforts across ambulatory practices and patient-facing technologies. Much of this work is coordinated through email, Teams chat, and scheduled meetings. Epic MyChart/Ambulatory Application Analysts collaborate closely with Clinical Informatics, ambulatory operations, providers, practice leadership, other Epic application teams, and project managers. They partner with operational leaders and end users to identify workflow improvements, implement enhancements, and support strategic initiatives. The Senior Analyst mentors junior analysts, promotes operational best practices, performs quality assurance and integrated testing, and coordinates projects across applications to ensure reliable, efficient, and patient-centered workflows that align with organizational priorities. Sr. Epic MyChart/Ambulatory Application Analyst, you will be responsible for: The role leads complex application initiatives, including project management responsibilities, while mentoring junior analysts and ensuring operational best practices. Provides technical expertise in the development, implementation and support of highly complex, enterprise wide, cross functional applications, integrated applications and technical projects. Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application systems solutions through collaboration with members of interprofessional care teams, operational leaders, technical team members, and other relevant stakeholders. Plan, design, develop, validate, test, implement, evaluate, maintain, and provide on-going trouble-shooting and support of comprehensive information system components to meet needs and business requirements. Perform quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability. Coordinate projects across applications and develops application specific enhancements and reports in alignment with organizational priorities. Provide 24/7 support for applications within accountability. Experience: 1-2 years Project Management Experience Required Knowledge of clinical system applications Preferred Minimum 2 years of related experience Required Experience with Epic Ambulatory and MyChart, including build configuration and implementation preferred Ability to analyze and translate clinical and/or business workflows and documentation requirements into efficient, effective application solutions preferred Strong experience using Microsoft Visio for workflow documentation and implementation planning preferred Hybrid background in both clinical and technical domains strongly preferred Education/Degree Required: High School Diploma Degree Preferred: Bachelors Certifications Certified - EPIC Required Epic Ambulatory preferred MyEpic MyChart preferred Academy of Health Information Professionals (AHIP) Preferred Primary Location: IT Building - Beach Blvd