Job Results
Life Sciences
Posted 3 weeks
Medical Lab Assistant II, Lab Outreach
Baptist Medical Center Jacksonville - Jacksonville, FL 32207
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Baptist Health is currently looking for a Medical Laboratory Assistant II to join our Lab Outreach team in Jacksonville, Florida. This is a full-time, day-shift opportunity working Monday - Friday 8:00am to 4:30pm and occasional Saturdays at our Baptist Downtown location. As a Medical Laboratory Assistant II, you will be responsible for: Performing a variety of clerical and technical duties associated with the pre- and post-analytical handling of laboratory specimens and results. Communicating laboratory results and responds to specimen-related questions from physicians and various other caregivers. Collecting blood specimens for routine and special laboratory procedures. Utilizing computer functions. Medical Laboratory Assistant II Experience: Experience working in healthcare setting Less than 1 year of phlebotomy experience Specimen processing experience Education and Certification Requirements: High School Diploma Required Associates Degree Preferred Phlebotomy Certification Preferred This Medical Laboratory Assistant II position will be located at Baptist Jacksonville. If you are interested in this full-time, day shift opportunity, please apply now! Primary Location: Downtown - Hill Breast Center
Posted 3 weeks
Medical Lab Assistant II, PRN, Core Lab, Baptist Downtown
Baptist Medical Center Jacksonville - Jacksonville, FL 32207
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Baptist Medical Center is currently looking for a Medical Laboratory Assistant II to join our team at Baptist Medical Center Jacksonville. This is a PRN, various shift opportunity. This candidate will work in our Core Laboratory Department, in the areas of Chemistry and Hematology, at our downtown campus. The main responsibilities of this position are specimen processing and management. This candidate must be comfortable working within a team environment and have excellent customer service skills as this candidate will be working with different physicians and staff. This candidate should have basic knowledge of the computer skills required in the laboratory to perform clerical tasks and specimen accessioning while maintaining knowledge of processing protocols and understanding how to obtain basic information related to testing criteria. As a Medical Laboratory Assistant II, you will be responsible for: Performing a variety of clerical and technical duties associated with the pre- and post-analytical handling of laboratory specimens and results. Communicating laboratory results and responding to specimen-related questions from physicians and various other caregivers. Collecting blood specimens for routine and special laboratory procedures. Utilizing computer functions. Medical Laboratory Assistant Experience: Specimen Processing Experience Phlebotomy Experience Education & Credential Requirements: High School Diploma Required This Medical Laboratory Assistant II position will be located at Baptist Medical Center Jacksonville. If you are interested in this PRN shift opportunity, please apply now! Primary Location: Downtown - Main Building
Posted 3 weeks
Laboratory Assistant
HCA Florida Orange Park Hospital - Orange Park, FL 32073
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Laboratory Assistant with HCA Florida Orange Park Hospital you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications Lab Assistant / Phlebotomist performs any three of the following non-technical functions under the supervision of the department supervisor, manager or director. They collect specimens, process specimens, submit and monitor specimens submitted to the referral laboratories and patient registration. Performs duties consistent with written procedures and regulatory requirements. Supports the department in achieving department goals for service, quality, regulatory compliance, financial performance, patient satisfaction, healthy work environment, and integration of intra and inter-departmental activities. DUTIES INCLUDE BUT NOT LIMITED TO: · Demonstrates a thorough understanding of specimen collection and testing requirements as well as specimen rejection criteria · Demonstrates proficiency in venipunctures and/or finger sticks on pediatric, neonatal, adults and geriatric patients 3. Demonstrates proficiency in heel sticks on infants (as patient population requires) · Utilizes supplies appropriately · Follows established procedures for patient identification and specimen collection based test orders · Completes appropriate specimen collection documentation · Educates patient and/or family regarding specimen collection procedures prior to obtaining specimen · Uses computer information system relative to job functions · Responsible for clerical duties (i.e., faxing, phones, pneumatic tube system, reports) · Demonstrates ability to deal with priorities first and plans for completion of duties · Reviews Outstanding Specimen Report (OSR) and pending specimen collections/accessioning issues; takes action as appropriate · Receives laboratory specimens into the laboratory information system · Performs registration and order entry procedures, as requested, with accuracy, and in a timely manner · Labels specimens and aliquots according to established protocols and according to testing ordered · Demonstrates a thorough understanding of specimen collection and testing requirements as well as specimen rejection criteria · Centrifuges and aliquots specimens appropriately, based on specimen type and tests ordered. · Prepares specimens to be ready for courier pick-up and includes special instructions as requested by physician orders · Discards laboratory specimens according to established schedule · Performs periodic preventive maintenance and quality assurance procedures as assigned · Collects chain-of-custody drug collections according to establish policy (as laboratory may require) · Keeps appropriate records/documentation relating to specimen problems and other problems encountered, takes corrective action as necessary to ensure validity and accuracy of testing · Cleans the area upon emergency spills of specimens · Assesses specimen requirements for referral testing and troubleshoots any specimen requirement and/or referral testing specimen or order entry issues. · Processes, sorts, and prepares specimens for submission to referral laboratories for testing in accordance with specimen requirements for tests ordered. · Regularly monitors and reviews the status of referred testing to assure that results are received and made available to physicians within established turnaround times. · Reviews Outstanding Specimen Report (OSR) and pending referral testing issues; takes action as appropriate · Communicates and troubleshoots any problem specimens in a timely manner. KNOWLEDGE, SKILLS AND ABILITIES: (This position requires the following minimum requirements) · Ability to interact with co-workers in a team environment, promoting a harmonious and cooperative working environment. · Demonstrates excellent customer service practices in all interactions. · Effectively communicate with all personnel to exchange accurate and timely technical information. · May assist in communication to customers, floors, physicians regarding problem and/or pending · specimens. · Requires 2 + years experience performing registration, clerical duties, and sending out of specimen processing 6. Follows safety policies and procedures · Protects sensitive and confidential information by actively participating in the Privacy & Security Awareness program · Adheres to company policies and standards regarding security · Completes assigned courses and training on an annual basis · Available to work during disasters EDUCATION & EXPERIENCE · Vocational/Technical Degree Preferred · 1-3 years in a clinical laboratory setting preferred CERTIFICATION/LICENSE: · Phlebotomy, Medical Assistant, Paramedic or EMT certification preferred. Benefits HCA Florida Orange Park Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. HCA Healthcare Laboratory Services is a full service provider for clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital based rapid-response laboratories present in four HCA Healthcare divisions within the state of Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers and commercial accounts. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Laboratory Assistant opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Posted 3 weeks
Laboratory Coordinator FSER
HCA Florida Memorial Hospital - Jacksonville, FL 32216
Do you have the career opportunities as a Laboratory Coordinator FSER you want with your current employer? We have an exciting opportunity for you to join HCA Florida Memorial Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. Job Summary and Qualifications Seeking a Laboratory Coordinator for our FSER to provide expertise and champion results. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels the patient experience is as meaningful as we do. You Will: · Review proficiency testing and/or quality assurance and performance data and results and works with FSEDs and facility POC departments to develop corrective action plans, where indicated · Consistently complete all required records/documentation pertaining to quality assurance and/or point-of-care testing records · Demonstrate the ability to use good judgment and independent thinking in the correlation and interpretation of patient results · Monitor accreditation agency licensure status and assists department director in preparing licensure and renewal paperwork (CAP, CLIA, AHCA, business license) · Prepare annual assessment of Quality Control, Quality Assurance and Regulatory performance for assigned division. Assists Division Administrative and Medical Directors in reviewing performance data and identifying corrective actions · Act as a resource regarding point-of-care testing, quality control, quality assurance and regulatory affairs You Should Have: · A 4-Year/Bachelor Degree in Medical Technology · A State of Florida Supervisor License OR the ability to obtain a license during the interview process · Supervisor license in Blood Bank/Immunohematology, Chemistry or Hematology, Microbiology, & Serology · 3-5 years of previous experience as a Medical Technologist Benefits HCA Florida Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. HCA Healthcare Laboratory Services is a full service provider for clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital based rapid-response laboratories present in four HCA Healthcare divisions within the state of Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers and commercial accounts. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Laboratory Coordinator FSER opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Posted 3 weeks
Medical Lab Assistant III, Baptist Emergency Department North
Jacksonville, FL 32218
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Baptist Health is currently looking for a Medical Laboratory Assistant III to join our Free Standing Emergency Department at our Baptist North location. This is a full-time day shift opportunity working Monday - Friday, from 8:30 AM - 5:00 PM. As a Medical Laboratory Assistant III, you will be responsible for: Performing a variety of clerical and technical duties associated with the pre- and post-analytical handling of laboratory specimens and results. Communicating laboratory results and responds to specimen-related questions from physicians and various other caregivers. Collecting blood specimens for routine and special laboratory procedures. Utilizing computer functions. Experience Requirements: Less than 1 year Phlebotomy Experience Specimen Processing Experience Education & Credential Requirements: High School Diploma/GED Required Associate's Degree Preferred Certified Phlebotomy Technician Preferred This Medical Laboratory Assistant III position will be located at Baptist Free Standing Emergency Department North. If you are interested in this Full-time opportunity, please apply now! Primary Location: North - Main Building Freestanding ED
Posted 3 weeks
Histotechnologist, Anatomic Pathology Lab, Part Time, Baptist Downtown
Baptist Medical Center Jacksonville - Jacksonville, FL 32207
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Baptist Medical Center is currently looking for an experienced Histotechnologist to join our Histology Lab at Baptist Medical Center Jacksonville. This is a part-time shift opportunity working from 12:00am to 5:00am Monday thru Friday. This candidate will play a crucial role in the diagnosis and treatment of diseases by turning tissue samples into microscope slides based on the Pathologist's need and orders. This Histotechnologist needs to have strong fine motor skills and be incredibly detail oriented. This candidate must have comprehensive knowledge within a Histology lab and at least 3-4 years of experience working in either a research or histology lab. Medical Technology experience is also required. This candidate must be licensed or be able to obtain a license as a Histotechnologist in the State of Florida before hire. As a Histotechnologist, you will be responsible for: Performing all technical aspects of Histology including embedding, microtomy, routine and special stains Maintenance of all equipment - tissue processors, microtomes, cryostats, automated stainers, and coverslipper. Filing of slides and blocks Knowledge of LIS functions for accessioning and reporting Handling all specimens knowledgeably by consulting with the pathologist Histotechnologist Experience: 1-2 years Experience in a Histology Lab Research Lab Experience Medical Technology Experience Histotechnologist Education: Associate's Degree Required Bachelor's Degree Preferred Histotechnologist Licenses and Certifications: Certified Histotechnician (HT) Preferred Certified Medical Technologist (MT) Preferred Certified Medical Laboratory Technician (MLT) Preferred Certified Histotechnologist (HTL) Preferred Licensed Histotechnologist Required This Histotechnologist position will be located at Baptist Jacksonville. If you are interested in this part-time opportunity, please apply now! #BaptistJAXLab26 Primary Location: Downtown - Main Building
Posted 3 weeks
Medical Lab Assistant II, PRN, Baptist ED North
Jacksonville, FL 32218
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Baptist Health is currently looking for a Medical Laboratory Assistant II to join our Lab Outreach team in Jacksonville, Florida. This is a PRN opportunity, working various shifts at our Baptist Free Standing Emergency Department North location. As a Medical Laboratory Assistant II, you will be responsible for: Performing a variety of clerical and technical duties associated with the pre- and post-analytical handling of laboratory specimens and results. Communicating laboratory results and responds to specimen-related questions from physicians and various other caregivers. Collecting blood specimens for routine and special laboratory procedures. Utilizing computer functions. Education and Certification Requirements: High School Diploma Required Associate's Degree Preferred Phlebotomy Certification Preferred This Medical Laboratory Assistant II position will be located at Baptist FSED North. If you are interested in this PRN opportunity, please apply now! Primary Location: North - Main Building Freestanding ED
Posted 3 weeks
Pre-Med, Pre-PA, or Pre-NP Healthcare Fellow – Gap-Year Opportunity
Pareto Population Health Management Practice - Jacksonville, FL 32209
Are you a recent college graduate preparing to apply to medical school, Physician Assistant school, or a Nurse Practitioner program?Pareto Clinic is seeking motivated college graduates who want to spend the next one to two years gaining meaningful, hands-on healthcare experience before beginning advanced clinical education.The Pareto Healthcare Fellow Program is a paid, full-time professional-development opportunity designed for aspiring physicians, Physician Assistants, and Nurse Practitioners.This is not a passive shadowing position or traditional internship. Healthcare Fellows are employees who perform meaningful work, accept measurable responsibilities, and contribute directly to the care and experience of our patients.Fellows begin by learning the foundations of patient access, healthcare operations, primary-care workflows, population health, and care coordination. As competency, reliability, and professionalism are demonstrated, Fellows may progress into broader clinical-support and population-health responsibilities.*Responsibilities*Responsibilities may include: * Communicating with patients by telephone, electronically, and in person * Scheduling appointments and supporting patient access * Assisting with patient registration and demographic updates * Supporting primary-care and provider workflows * Identifying and helping close preventive-care and quality gaps * Assisting with population-health initiatives * Supporting Chronic Care Management workflows * Coordinating referrals and prior authorizations * Documenting patient interactions in the electronic health record * Assisting with telemedicine and care-coordination workflows * Supporting healthcare quality and value-based care initiatives * Completing administrative and clinical-support training * Performing additional authorized duties after appropriate training and competency validation *What You Will Gain*Healthcare Fellows may receive progressive experience and training in: * Primary-care operations * Patient engagement and communication * Population health * Preventive care * Care coordination * Chronic Care Management * Electronic health record documentation * Referral management * Healthcare quality measures * Value-based care * Provider-support workflows * Clinical-support responsibilities Depending on performance, professionalism, available resources, and clinic operations, Fellows may also receive: * Mentorship from physicians, advanced-practice providers, and practice leadership * Resume and CV development support * Personal statement and professional narrative guidance * Interview preparation * Feedback on professional communication and clinical judgment * Exposure to both the clinical and operational sides of primary care * Consideration for a future letter of recommendation based on documented performance, reliability, professionalism, and readiness *Qualifications*The ideal candidate: * Has completed or will soon complete a bachelor’s degree * Plans to apply to an MD, DO, PA, or advanced-practice nursing program * Is seeking a meaningful one- to two-year gap-year experience * Can commit to a consistent full-time schedule * Communicates professionally and confidently * Is comfortable speaking with patients by telephone and in person * Is dependable, punctual, organized, and accountable * Learns quickly and responds well to coaching * Can manage multiple responsibilities in a fast-paced medical environment * Demonstrates empathy, maturity, discretion, and good judgment * Is willing to begin with foundational responsibilities and earn progressive opportunities through performance Previous medical-office experience is helpful but not required.Candidates with experience in customer service, call centers, research, public health, healthcare, leadership, or community service are encouraged to apply.*Compensation* * Starting base rate of $18.00 per hour * Opportunity to earn additional performance-based compensation * Potential effective earning range of approximately $18.00 to $25.00 per hour based on eligible, completed, documented, and verified performance * Paid training and professional-development opportunities * Opportunity for expanded responsibilities as competency is demonstrated Performance incentives are variable and are not guaranteed.*Schedule* * Full-time * On-site position * Immediate availability preferred * One- to two-year commitment strongly preferred *Important Expectations*This position requires consistent attendance, professionalism, productivity, confidentiality, accountability, and follow-through.Healthcare Fellows must be willing to perform the daily work of the practice and contribute meaningfully to patient care operations. This position is not designed solely for observation or shadowing.Participation in the program does not guarantee admission to professional school, clinical shadowing hours, tuition assistance, a recommendation letter, or future employment as a provider.Any recommendation must be based on the Fellow’s documented work performance, reliability, professionalism, character, growth, and readiness.*Application Requirements*Please submit: * A current resume or CV * A brief statement describing the professional program you intend to pursue * Your anticipated application timeline * Why you are interested in spending your gap year with Pareto Clinic * The length of time you are available to commit to the position *Work Location:* In person*Application Question:* Which professional program do you plan to pursue: MD, DO, PA, NP, or another healthcare profession?*Application Question:* When do you plan to apply to professional school?*Application Question:* Are you able to commit to a full-time position for at least one year? Work Location: In person
Posted 3 weeks
Medical Assistant (Per-diem- 10AM to10PM- Monday, Tuesday, & Weekends) Jacksonville, FL- Mandarin
PM Pediatrics Management Group - Jacksonville, FL 32257
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred Compensation: $18 - $23/hour The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications. EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
Posted 3 weeks
Medical Front Office Specialist – Jacksonville
Florida Pediatric Associates, LLC - Jacksonville, FL 32216
Join our team at ENT for Kids, a Division of Florida Pediatric Associates and play a key role in delivering compassionate, high-quality care to our patients. In this position, you will support healthcare providers, contribute to a positive patient experience, and be part of a collaborative, patient-focused team dedicated to making every visit meaningful. Position Summary: The Front Office Specialist serves as the first point of contact for patients, delivering excellent customer service while managing scheduling, patient registration, insurance verification, and payment collection. The Front Office Specialist supports both patients and clinical staff by maintaining accurate records, coordinating communication, and ensuring a smooth and positive patient experience from check-in through check-out, while adhering to all compliance and confidentiality standards. Education and Training High School Diploma or GED Experience One year of experience working at the front desk of a medical front office or similar role. Experience with patient scheduling systems and registration procedures preferred. Skills Working knowledge of: Patient scheduling software. Patient registration & scheduling. Insurance verification and basic billing procedures. Data entry and database management. Office equipment, including scanners, fax machines, and copiers. Understanding of: Customer service best practice in a healthcare setting Principal Duties and Responsibilities Welcome patients, families, and visitors in a professional and courteous manner and verify the purpose of the visit. Answer telephone calls, provide information, screen and route telephone calls to the appropriate person or department. Schedule patient appointments. Coordinate communication with referring physicians and health-care facilities. Verify patient insurance eligibility and benefits and obtain required authorizations prior to patient visits. Perform the patient check-in process that includes: Obtain, verify, and update patient demographic information including contact information. Verify and update insurance information and benefit changes in the practice management system. Ensure completion of the automated check-in process, when applicable. Ensure patients sign required patient check-in documents. Ensure that signed patient documents are filed within the medical record. Confirm that required authorizations are received and filed. Collect co-payments, deductibles, co-insurance, and any outstanding balances prior to the patient being seen by provider Perform the patient check-out process that includes: Scheduling follow-up appointments and diagnostic tests ordered during the visit. Remind the patient of the importance to keep follow-up appointments and to complete ordered diagnostic tests. Collect payments, including co-payments, deductibles, co-insurance, and any outstanding balance amounts for any additional services that were rendered. Provide receipts for all transactions Perform end-of-day reconciliation process, including balancing and reporting daily receipts, as assigned. Perform administrative and general office functions, including but not limited to copying, filing, faxing, and data entry. Benefits Package: 90% Employer Paid Employee Medical Dental Vision 100% Employer Paid STD & LTD Supplemental Insurance Options 15 Days PTO – First Year 7 Paid Holidays 401k Plan and Amazing Work Environment Equal Employment Opportunity Statement Florida Pediatric Associates is an equal opportunity employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristics protected by applicable federal, state, or local law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state law.