Job Results
Financial Services
Posted 3 weeks
Senior Product Manager – Enterprise Gen AI (R-19363)
Dun & Bradstreet - Jacksonville, FL
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Product Manager will lead the strategy, development, and management of AI-native products within our portfolio. This role involves driving product vision, market analysis, and cross-functional collaboration to deliver innovative solutions that meet customer needs and align with business goals. The Senior Product Manager will be responsible for overseeing the product lifecycle from ideation through to launch and beyond, ensuring the product’s success in the market. Key Responsibilities: Product management function participates in the development of document specifications that outline revisions or additional features of existing products, and the conception of new products. Completes market research to identify trends and/or needs of targeted clients/customers. Analyzes and compares competitor's product lines in relation to the organization's current offerings. Develop strategies for competitive positioning to increase sales and promotions. Serves as a liaison between other departments to gather client/customer feedback and disseminate information about the status of product development. The ideal candidate will combine strong product leadership with hands-on fluency in AI capabilities and a passion for leveraging trusted data to power intelligent, differentiated solutions. Be a subject matter expert on D&B enterprise AI capabilities and how they can be leveraged to fulfill a specific solution. Develop and maintain a product roadmap that aligns with business goals and customer needs. Manage risks & issues and execute on product build. Manage the product throughout its lifecycle, from ideation to retirement. Prioritize product features and enhancements based on strategic goals. Ensuring continuous improvement and innovation. Collaborate with cross functional teams including GTM, Technology, Sales, Customer Experience, Solution Architecture, Pricing and Finance to define product requirements and ensure successful development and delivery. Act as the voice of the customer within the organization, ensuring that products meet quality standards, user needs, and expectations. Keep abreast of latest market trends, perform research to understand customers’ needs, industry trends and competition landscape. Lead the product development process, collaborating with engineering, design, and other teams to deliver high-quality products on time. Proactively seeks feedback with sellers on product pipeline ensuring adoption, retention and growth. Create detailed product requirements, user stories, and specifications. Define and track key product metrics to measure product performance, trends, and risks to inform data driven decisions about areas for improvement. Develop business cases for new product initiatives. Provide mentorship and guidance to junior product managers and team members. Essential Skills: Bachelor’s Degree with major in Business Administration, Technology or related disciplines. At least 8 years’ experience of pre-sales / solutions consulting/ product management/ project management. Strong understanding of market research, competitive analysis, and customer needs assessment. Proven track record of managing all aspects of a successful product throughout its lifecycle. Analytical capabilities, results oriented, with proven ability to multitask and prioritize. Excellent communication and presentation skill, with experience in dealing with senior management and all levels including across matrix teams. Independent, detailed oriented, and a good team player. Ability to effectively collaborate with cross-functional teams including marketing, sales and analytics teams. Ability to translate business goals into product requirements. Proficiency in Microsoft Office Suite skills. Proficiency in leveraging AI tools and capabilities (e.g., generative AI, copilots, agent frameworks) in day-to-day workflows to enhance productivity, research, and product development. Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members. · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days & donation matching. · Competitive 401k with company matching. · Health & wellness benefits, including discounted Wellhub membership rates. · Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here. Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
Posted 3 weeks
Operations Manager – Nassau
MV Transportation - Jacksonville, FL 32204
Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to: Effectively manage on-time performance and driver availability. Effectively manage all call center functions. Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. Contributes to maintain the safety culture of the division. Maintain client contact routinely to meet or exceed expectations. Assist with conducting periodic departmental audits. Daily, weekly and monthly review of key operational metrics. Implement, promote and adhere to company policies and procedures. Participates in location labor and employee relations activities. Qualifications: Talent Requirements: Must have one (1) to three (3) years of management experience in a similar sized paratransit environment. The ideal candidate would have experience in scheduling and personnel management and training. Must be able to work independently and have strong written and verbal skills. Knowledge of the contractual obligations is a must to perform this job correctly. Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers’ activity. Trapeze experience preferred. Experience managing fast paced environment. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
Posted 3 weeks
Accounts Receivable and Payable (AR/AP) Supervisor
Proficient Auto Logistics - Jacksonville, FL 32223
About Proficient Auto Logistics Proficient Auto Logistics (PAL) is a leading specialized freight company focused on providing auto transportation and logistics services. Formed via IPO in May 2024, PAL combined five industry-leading operating companies, and has since acquired two additional operating companies. As a combined entity, we operate one of the largest auto transportation fleets in North America with 55 terminal locations and nearly 750 employees, a majority of whom are drivers. We offer a broad range of auto transportation and logistics services, primarily focused on transporting finished vehicles from automotive production facilities, marine ports of entry, or regional rail yards to auto dealerships around the country. We have developed a differentiated business model due to our scale, breadth of geographic coverage, and embedded customer relationships with leading auto original equipment manufacturing companies (OEMs). Job Summary We’re looking for a detail-oriented and proactive Accounts Receivable and Payable (AR/AP) Supervisor to lead the daily operations of our receivables and payables functions. In this role, you’ll be responsible for managing a small team, ensuring timely and accurate invoicing, collections, disbursements, and reconciliations. Your leadership will help maintain strong cash flow and healthy vendor/customer relationships, key to our logistics-driven business. Essential Duties and Responsibilities Accounts Receivable: Supervise the generation and distribution of customer invoices Oversee cash application and payment postings Monitor aging reports and lead collection efforts on overdue accounts Coordinate with sales, customer service, and operations to resolve billing issues Prepare AR reports and assist with cash forecasting Accounts Payable: Supervise invoice processing, matching, coding, and approvals Ensure timely vendor payments while optimizing payment terms Reconcile AP subledger to the general ledger monthly Manage vendor relationships and respond to inquiries/disputes Assist with 1099 reporting and compliance Leadership & Process Improvement: Train, mentor and develop AR/AP team members Implement process improvements and automation opportunities Enforce internal controls and ensure compliance with policies and procedures Assist with internal/external audits and month-end close Requirements Bachelor’s degree in Accounting, Finance, or related field preferred 3–5 years of progressive AR/AP experience, including 1+ years in a supervisory role Transportation or logistics industry experience preferred Strong understanding of general accounting practices and principles Advanced in Microsoft Outlook, Excel and Word, as well as accounting software and ERP systems (Acumatica preferred) Highly organized, detail oriented, problem-solver Excellent written and verbal communication skills Ability to manage deadlines in a fast-paced environment EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Posted 3 weeks
Vice President, Member Solutions & Loss Mitigation
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Vice President, Member Solutions & Loss Mitigation ACCOUNTABILITY STATEMENT: The Vice President, Member Solutions & Loss Mitigation is responsible for leading the successful loss mitigation activities conducted in the Member Solutions Department. This includes ensuring delivery of an optimal experience for members and vendors interacting with the credit union via phone, email, chat, sms/txt, mail, or any other related interaction. Coordination with other internal departments to ensure optimal solutions via related channels for other interactions to include consumer, mortgage and business lending, collections, loss mitigation, loan servicing & administration, insurance, payments, fraud, etc. This role requires a unique combination of skills to include the ability to provide leadership and coaching, both directly and indirectly, to a large group of personnel (100+ employees) along with the technical and operational understanding to lead process improvement for both employees and members necessary to provide the most efficient and effective solutions. The Vice President, Member Solutions & Loss Mitigation must understand how Artificial Intelligence (AI), machine-learning, advanced data analytics, and Robotics Process Automation (RPA) can maximize efficiency, service, and lead to optimal member and vendor experiences. Ultimately, these tools must be considered as part of building both a short and long-term strategic plan, in partnership with IT and other internal departments, to ensure progress is made toward the desired end state in line with VyStar’s goals and objectives. Through team management, the incumbent must ensure the department meets VyStar’s strategic and financial goals. Key areas of responsibility include the following: • Handling of all loss mitigation activities for consumer & real estate portfolios • Identification and analysis of negative performance trends • Coordination and communication with the suite of Senior Vice Presidents across the credit union and the Chief Lending Officer regarding credit quality issues • Proactive implementation of measures to reduce or control losses • Professional interaction with members • Ensure that the overall operations of the Member Solutions Department meet federal and state regulations, such as but not limited to o Unfair, Deceptive, Abusive Acts and Practices (UDAAP), o Regulation B & Regulation Z o Fair Debt Collection Practices Act (FDCPA) o Florida Consumer Collection Practices Act (FCCPA) and o Consumer Financial Protection Bureau o HAMP, FHA, VA, USDA and GSE program modification guidelines o VyStar policies • Ensure the collection of accounts through the pre and post charge off lifecycle are handled appropriately • Ensure accuracy and timeliness of all reporting, to include, but not limited to o ALCO, Policy Committee, and Board reporting o all year-end tax reporting • Mergers and acquisitions o Oversee VyStar’s interests as they pertain to future mergers and acquisitions specific to the member solutions, claims, and recovery related technology integration, and prospective merger portfolio analysis. Collaborate across multiple business sects to ensure a smooth and seamless member experience both internally and externally as project lead for the Lending areas. Leverage subject matter expertise, knowledge of internal processes, and system limitations to progress merger projects expeditiously and provide executives within the organization with progress updates at key points in the acquisition process to ensure all merger related project deadlines are met. ESSENTIAL FUNCTIONS The Vice President, Member Solutions & Loss Mitigation is expected to perform the following duties: Lead, coach, develop, and motivate staff to provide an outstanding member experience consistent with VyStar Excellence behavior Proactively identify potential issues that could cause loss to VyStar; recommend and implement solutions Understand how Artificial Intelligence (AI), machine learning and Robotics Process Automation (RPA) can improve member solutions operations and work with IT, Data Analytics and other internal departments to define required business outcomes. Serve as administrator of systems and newly-acquired technologies Minimize roll rates and financial losses while optimizing performance through insurance and claims servicing and processing Identify areas of opportunity and implement solutions to improve performance Design and implement procedures and processes to achieve corporate goals and enhance overall departmental effectiveness Successfully handle multiple projects and tasks simultaneously Ensure all TDR (troubled debt restructure) reporting is handled timely and correctly in accordance with 5300 call report instructions and standards Identify and analyze significant delinquency, charge-off, credit quality and other loss-related trends Continuously monitor and assess foreclosure, short sale, repossession, and disposition of collateral to ensure the most cost-effective processes and methods are used Continuously monitor and assess the handling of bankruptcy filings that impact VyStar Continuously monitor and assess loan modification activities for consumer and real estate portfolios to include due date changes, forbearance, deferments, workout loans, and skip-a-pay strategies Continuously monitor and assess general ledger reconciliation, payment posting, and processing of ancillary product refunds to include insurance and claims processing for collateral protection insurance, Gap, Extended Warranties, Skip claims, repo with damages claims, etc. Ensure all 1099 forms are correct and sent timely in accordance with IRS tax reporting requirements Ensure department meets internal and external service levels for over one million (1M+) calls/contacts annually – inbound & outbound combined Manage collection vendor relationships, which includes but is not limited to: Obtaining current financial information at least annually, Reviewing performance at least annually, and Proactively developing or redefining existing relationships as needed, and Conducting semi-annual site visits Propose budget and business plan items Monitor for quality and compliance Handle and act as primary point of contact for legal actions related to collections and loss mitigation operations Measure departmental performance with established metrics and take appropriate action to ensure metrics are met or exceeded Develop and communicate an overall collections/loss mitigation/claims/recovery strategy, including related workout programs, settlements, policies, and controls Direct oversight of external collection agencies and practices for recovery efforts on all portfolios to include Consumer, Real Estate (Mortgage, Business/Commercial), and restitution agreements ordered by the various court systems and districts Prepare files and court documents for accounts taken to Small Claims Court and attends Small Claims Court on scheduled court dates obtaining judgments or stipulation agreements Manage collections/loss mitigation/claims/recovery strategy implementation and processes throughout a business workflow that includes external agencies, servicers, compliance, and credit risk functions Review delinquent and charged-off accounts and provide feedback to credit risk and operations on trends seen and on potential gaps in lending strategies All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS Education & Experience Either a bachelor’s degree or 8+ years of equitable experience is required A minimum of eight years of successful prior management experience, with at least four years in a collection management or loss mitigation environment Knowledge, Skills, and Abilities Strong verbal and written communication skills Expert knowledge of collection techniques, loss mitigation, credit scoring, basic lending principles, and applicable laws Strong analytical, problem solving and member service skills Strong leadership skills to motivate, counsel, coach and direct the work of others Advanced knowledge of automated collection systems Proficient with Microsoft Office (Outlook, Word, PowerPoint Excel) Ability to organize and interpret data Knowledge of collections systems is preferred DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 3 weeks
Billing, Auditing, and Account Analyst
Landstar - Jacksonville, FL 32224
What is Landstar? Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company. Location: Remote - Jacksonville, FL or Rockford, IL (Training will be conducted on-site) Schedule: Monday - Friday, 8am - 5pm CST; 9am-6pm EST Salary range: $20.30 - $21.39 per hour, depending upon experience. What work will you perform? This role offers an excellent opportunity for a motivated self-starter to grow within a fast-paced, high-volume environment while developing expertise in government and commercial freight billing, auditing, and transportation operations. Individuals in this position will strengthen their analytical, problem-solving, and organizational skills while gaining valuable experience interpreting regulations, resolving complex billing issues, and managing priorities independently. Success in the role requires strong retention abilities, adaptability, attention to detail, and the ability to quickly learn and apply new processes in support of agents, customers, and internal teams. Essential Responsibilities: • Process freight bills using a windows-based PC, the Internet and paperless billing system using accurate EDI references to ensure proper transmission in accordance with production standards. • Read, interpret, and explain government rules and be able to analyze, compare and draw conclusions. • Resolve billing and collection issues and reconcile discrepancies. • Retain complete, accurate and organized records of billing and collections activities • Communicate with agents, capacity providers and customers to obtain necessary billing and collections support documents. Required Minimum Experience and Education: • High school diploma or general education degree (GED) required. • One year of billing experience, transportation experience, or combination thereof • Ability to apply for and obtain a U.S. Government Security Clearance (DOD), which includes a comprehensive background investigation involving personal, employment, financial, and extended family history. Preferred Experience and Education: • 6 months of internal and external administrative customer support Knowledge, Skills, and Abilities: • Proficiency with Excel • Ability to work independently and meet tight deadlines. • Problem solving with minimal oversight. • Extensive organizational and time-management skills. • Excellent communication skills. Why work at Landstar? Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more. If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you! Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to [email protected]. Privacy Policy Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
Posted 3 weeks
Health & Safety Technician
Mayo Clinic - Jacksonville, FL 32256
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Supports Safety programs such as hazardous materials and waste, chemical safety, occupational safety, respiratory protection, industrial hygiene, emergency management, and special projects. Collects and assists with managing hazardous materials. Assists in performing hazard assessments and audits, conducting training and ordering and maintaining adequate supplies for work unit specific activities. Documents and communicates observations to work unit staff concerning methods to improve safe work initiatives and reduce health and safety hazards. Maintains databases as directed. Works with interdepartmental teams to alter or improve Safety practices. Must maintain strict confidentiality of information. Qualifications Associate degree in a technical field directly related to the position and a minimum of one year progressive experience or high school diploma with a minimum of three years progressive experience. Experience should include leadership, team-building, and problem-solving skills as well as a demonstrated ability to work collaboratively with multiple disciplines (i.e., physician, administrative, supervisory, and allied health staff). Must have strong communication (both verbal and written), organizational, public speaking and human relation skills. Ability to be flexible and adaptable to changing work schedules and environment. Must have knowledge of PC and ability to use routine computer software packages (word processing, spreadsheets, and databases).Knowledge of hazardous materials and waste, occupational safety, emergency management, respiratory protection, hazard assessments, chemical safety, and personal protective equipment.40-hour Hazwoper certification preferred or 90 days after hire date. Mayo Quality Fellows Bronze certificate within one year of hire. Exemption Status Nonexempt Compensation Detail Education, experience and tenure may be considered along with internal equity when job offers are extended.; $27.24 - $40.62 / hour; Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday through Friday 7:30 AM - 3:30 PM with periodic need to flex hours. Weekend Schedule Not routinely required. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Stephanie Robinson
Posted 3 weeks
Night Auditor
Jacksonville, FL 32256
Join our great team as a Night Auditor! The Night Auditor plays an integral role in supporting hotel operations during overnight hours. This position is responsible for delivering excellent guest service while also completing nightly financial processes to ensure accuracy and readiness for the next business day.As the overnight representative of the hotel, the Night Auditor balances front desk responsibilities with back-office accounting tasks, helping to maintain a safe, welcoming, and professionally run environment. You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.” Job Responsibilities: Process guest check-ins and check-outs, including verifying reservations, assigning rooms, activating keys, and reviewing payment information. Create, modify, and confirm guest reservations as needed. Answer incoming calls within three rings and respond to guest inquiries in a courteous and professional manner. Set wake-up calls accurately and warmly. Maintain a clean and organized front desk and lobby area throughout the overnight shift. Greet each guest encountered with a friendly and welcoming smile. Reconcile daily transactions and postings for all hotel cashiers. Review and compile management reports; verify accuracy of guest folios and city ledger activity. Ensure all end-of-day procedures are followed and submitted accurately and on time. Respond promptly to guest comments, concerns, or complaints; log issues and ensure satisfactory resolution. Make courtesy call-backs to newly checked-in guests to ensure satisfaction with their accommodations. Provide local recommendations and information on nearby dining, shopping, entertainment, and travel. Complete all tasks and reporting on the Night Audit shift checklist. Accurately log all relevant details in the shift pass-on log for the incoming team. Submit maintenance requests using the hotel’s digital work order system. Coordinate with other departments to ensure guest needs are met and service standards upheld. Assist with early morning setup such as the breakfast buffet, folding laundry, or other operational tasks as assigned. Adhere to hotel procedures for handling lost and found items. Maintain key control and guest confidentiality at all times. Follow all emergency and safety procedures; report incidents or unsafe conditions immediately. Complete all required safety trainings and certifications. Must maintain a professional appearance in accordance with company standards. Additional responsibilities may be assigned as needed to meet evolving business demands. Job Qualifications: Minimum of 1 year of experience in customer service, preferably in a hotel or hospitality setting. Excellent verbal and written communicationskills with a professional and friendly demeanor. Proficient in computer and keyboard use, including familiarity with standard office software and reservation systems. Able to work independently and follow detailed instructions with minimal supervision. Strong ability to multi-task and manage shifting priorities in a fast-paced, guest-facing environment. Able to make sound decisions using good judgment and in accordance with company policies and procedures. Highly reliable, punctual, and team-oriented, with a positive attitude and commitment to guest satisfaction. Must be able to work an overnight schedule, including weekends and holidays, as required by business demands. Physical Demands: Must be able to occasionally lift or carry items up to 25 pounds. Requires frequent and extended periods of standing, walking, bending, stretching, pushing, pulling, and twisting throughout the shift. Must have manual dexterity to operate phones, computers, tablets, payment systems, and other front desk equipment. Ability to multi-task efficiently, including switching between guest interactions, phone calls, and administrative tasks. Must be able to work independently for extended periods, including overnight and low trafficshifts when management may not be present. Ability to perform in a fast-paced and high-pressure environment while maintaining composure and professionalism. As a family-owned business built on genuine relationships, Naples Hotel Group places immense value on the character and quality of our team. We are dedicated to creating an environment where associates serve each other, our partners, and the community with kindness and respect, working together toward meaningful shared success. Our tight-knit team structure ensures every voice is heard, fostering a collaborative culture rich with opportunities for career advancement and personal development. Comprehensive Benefits Package for Full-Time Employees Paid Time Off: 2 weeks of vacation in the first year and 4 sick days per year Comprehensive health, dental, and vision insurance, plus disability and life coverage 401(k) with employer match Exclusive global hotel discounts Career growth opportunities across our hotel portfolio Additional perks including paid volunteer time and lifestyle discount
Posted 3 weeks
Revenue Cycle Quality Assurance Team Lead, Hybrid, Baptist Metro Square
Baptist Health System, Inc. - Jacksonville, FL 32218
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Baptist Health is hiring a Revenue Cycle Quality Assurance Team Lead to join our QA team in Jacksonville, FL. Revenue Cycle Quality Assurance Team Lead, Job Responsibilities: Acts as the first point of contact for questions and guidance to support a team of Revenue Cycle Quality Assurance Analysts who audit and review the quality of revenue cycle operations compared to departmental SOPs Escalates issues and performance obstacles to the Supervisor of Revenue Cycle Quality Assurance and Manager of Revenue Cycle Provides timely responses to Quality Assurance Analyst seeking help or guidance within the scope of the Team Lead role Collaborates with team members and leadership to identify problems and provide solutions Identifies and recommends improvements operational workflow as appropriate. Experience Requirements: 3-5 Years Revenue Cycle Experience Required 1-2 Years Quality Assurance Experience Required 1-2 Years Employee Relations Experience Required 1-2 Years Healthcare Experience Required Education & Credential Requirements: High School Diploma Required Primary Location: Remote - Florida
Posted 3 weeks
Practice Administrator- Multi Site
Jacksonville, FL 32207
Job Description: Multi - Practice Administrator Reports to: Director of Operations Summary: As the largest pediatric clinic in Jacksonville, serving nine locations with nearly 43,000 patients, Angel Kids Pediatrics believes that caring for children is a continual process, and should not limited to just doctor office visits during regular business hours. We believe that by providing excellent medical care in a family and community-based environment that we can grow healthy children who will become healthy adults. We uphold the highest standards of a patient-centered medical home that provides quality, personalized and effective medical care as if each family was part of our own Equity, innovation, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about and committed to leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive team environment. Key Responsibilities Strategic Alignment & Support Executive Partnership: Act as the "right hand" to the Director of Transformation, ensuring all clinical activities and departmental goals are strictly aligned with our established roadmap. Directive Execution: Take full ownership of implementing operational changes, "Rocks," and KPIs as defined by the Director, ensuring consistent followthrough across all sites. Transparent Reporting: Maintain a disciplined cadence of communication, providing proactive updates on clinic performance and personnel issues to ensure total operational transparency. Unified Leadership: Represent directives to the staff with total consistency; ensure that departmental managers are working toward shared organizational goals rather than independent agendas. Strategic Assistance: Support the Director in highlevel projects, including the integration of new acquisitions, the launch of new locations, and the scaling of organizational culture. Professionalism: Uphold the highest professional standards at all times, serving as a model of organizational loyalty, decorum, and emotional intelligence in every interaction. Project & Workflow Implementation SOP Development: Drafts and maintains Standard Operating Procedures (SOPs) for all clinical departments as directed and in coordination with other departments. System Rollouts: Leads the technical rollout of new software, EMR updates, or operational changes, providing "overtheshoulder" support to staff during the transition. Standardization Enforcement: During clinic visits, you are responsible for ensuring that all personnel workflows mirror organizational standards and that the "Angel Standard" for clinical excellence is maintained. New Location Integration: Manages the operational checklist for new site openings or acquisitions (supply ordering, facility setup, system integration), in conjunction with the Director. InClinic Training: This role requires mandatory, handson clinical training and staff coaching within the clinics for at least 60% of each business day/4 days per week. Operations Management Team Supervision: Direct oversight of operations managers, ensuring their workflows mirror the company’s standards. Policy Implementation: Execute and enforce clinic operating policies and protocols once approved. Operational Troubleshooting: Resolve daytoday issues while keeping the Director informed of significant trends or roadblocks that require intervention. Resource Oversight: Manage all inventory control (medical supplies, vaccines, office supplies) within the budgetary framework. People Management & Compliance Personnel Management: Lead development, and performance evaluations for nonprovider staff, ensuring all HR actions are documented and aligned with our talent strategy. Compliance Stewardship: Ensure 100% adherence to regulatory agencies; maintain "surveyready" clinical environments at all times. VFC & Vaccine Ownership: Full technical management of the VFC program, including CDC compliance, enrollment, and physical inventory audits. Provider Coordination: Oversees provider templates and scheduling to maximize clinic efficiency as directed through capacity planning. Site Audits: Conducts regular, objective audits of clinic operations and physical properties to ensure 100% regulatory compliance and standards. Reporting: Provides the Director with detailed, datadriven reports on operational gaps, offering technical solutions. Other duties as assigned to meet business needs Competencies : Leadership Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Managing People Includes staff in planning, decisionmaking, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes selfavailable to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Quality Management Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Analytical Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Problem Solving Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Innovation Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Business Acumen Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Cost Consciousness Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Equal Employment Opportunity It is the policy of AKP to provide equal employment opportunity to all employees and applicants for employment and not to discriminate on any basis prohibited by law, including race, color, sex, age, religion, ancestry, national origin, marital status, veteran status, or other legally protected group status. It is our intent and desire that equal employment opportunities will be provided in employment, recruitment, selection compensation, benefits, promotion, demotion, layoff, termination and all other terms and conditions of employment. AKP is committed to this policy and its enforcement Work Environment This job operates in a professional medical office environment. This job also operates in a fast paced, highly customer service environment, working with Children and Family/ Guardian’s. This role routinely uses standard office equipment such as laptop computers and smartphones as well as medical equipment. Physical Demands While performing the duties and responsibilities of office manager, you will be required to stand, walk or sit for long hours. The employee must be able to occasionally move or lift at least 20 lbs. The employee must be able to communicate efficiently in front of large or small crowds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 6 p.m. Take calls on the weekend. Other Duties Travel: Travel is primarily local during the business day. The role will require travel between office locations and anticipated to be 50%+ Supervisory Responsibility: Clinic Managers About ANGEL KIDS PEDIATRICS, P A As the largest pediatric clinic in Jacksonville, serving 10 locations with nearly 45,000 patients, Angel Kids Pediatrics believes that caring for children is a continual process, and should not be limited to just doctor's office visits during regular business hours. We believe that by providing excellent medical care in a family and community-based environment that we can grow healthy children who will become healthy adults. We uphold the highest standards of a patient-centered medical home that provides quality, personalized and effective medical care as if each family was part of our own. Equity, innovation, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to leading efforts to provide culturally relevant care, reduce health disparities, and helping build a diverse and inclusive team environment.
Posted 3 weeks
Associate Delivery Manager
Nymbus, Inc. - Jacksonville, FL
Nymbus (https://nymbus.com/) isn't just a leader in fintech; we're a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud-based technology serve as the backbone for financial institutions eager to modernize and excel. We operate with an AI-first mindset across our business, continuously improving how we work and the value we deliver to our clients. Our culture is grounded in collaboration, accountability, and a strong commitment to execution. The Associate Delivery Manager (Agile) plays a key role in helping our delivery teams operate with clarity, consistency, and predictability. WORK ENVIRONMENT: Nymbus is a remote-first company. Occasional travel may be required for client engagements, team planning sessions, or company events. Working hours primarily align with the Eastern Time Zone; candidates located in the Eastern or Central time zones are preferred. POSITION SUMMARY: As Nymbus scales, consistent delivery execution becomes critical. The Associate Delivery Manager (Agile) exists to support team-level delivery by reinforcing Agile discipline, improving visibility into work in progress, and ensuring commitments turn into outcomes. This role is ideal for someone early in their delivery or project management career who is building strong fundamentals in Agile execution, stakeholder coordination, and operational rigor. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Agile & Scrum Facilitation Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives. Track sprint commitments, progress, and outcomes to support predictable delivery. Reinforce Agile best practices and help teams continuously improve how they work. Delivery Execution & Coordination Coordinate tasks, dependencies, and handoffs across team members. Maintain accurate delivery tracking and status reporting. Identify blockers, risks, and delivery issues early and escalate as appropriate. Support Delivery Managers and Delivery Leads with follow-through on action items and milestones. Process & Operational Discipline Support adoption of standard delivery processes, tools, and cadences. Ensure teams consistently follow defined workflows and reporting expectations. Gather feedback from delivery teams and partners to help improve delivery practices over time. QUALIFICATIONS: 3-5 years of experience on the following areas: Core Traits Strong organizational skills with attention to detail and follow-through. Clear, professional communicator who is comfortable working with cross-functional teams. Collaborative mindset with a bias toward helping teams succeed. Curious and growth-oriented, with an interest in Agile delivery and operations. Foundational Experience Exposure to Agile or Scrum methodologies through coursework, internships, or professional experience. Experience coordinating work, tracking tasks, or supporting project execution. Comfort working with delivery tools such as Jira, Confluence, or similar platforms. Bonus Points Scrum Master or Agile certification (CSM, SAFe, or similar). Experience supporting software delivery teams in a SaaS or technology environment. Interest in how AI-enabled tools can improve delivery efficiency and visibility. Reduced friction at the team level. Positive feedback from delivery leaders. SALARY & BENEFITS: $90,000 - $115,000 Annual Salary Annual Cash Bonus and Equity Options commensurate with the role level and experience 100% Remote 401(k) plan Insurance - Health, Dental and Vision Flexible Paid Time Off Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together! Let's Go!