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Financial Services
Posted 2 weeks
Assistant Valet Services Manager – Jacksonville, FL
PARKING MANAGEMENT COMPANY - Jacksonville, FL
Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. Learn more: ParkingMgt.com Position Summary The Assistant Account Manager supports daily operations by ensuring high-quality guest service, assisting with staff hiring, training, and performance management, and overseeing revenue, payroll, and claims. This role also works shifts as needed, ensuring safe and efficient vehicle handling and maintaining strong relationships with both account management and associates. Primary Objective To support the successful operation of an assigned valet account by ensuring exceptional guest service, assisting with staff management and development, and maintaining operational efficiency through oversight of service delivery, financial performance, and safety standards. Duties and Responsibilities Guest Service Leadership Provide hands-on guest service training to all associates, ensuring team members consistently meet or exceed PMC’s guest service standards. Monitor daily interactions to uphold a premium customer experience, fostering a welcoming environment that reflects the highest levels of hospitality. Operational Oversight Supervise and coordinate all valet operations, ensuring safe and efficient vehicle parking and retrieval, as well as proper key handling and storage procedures. Take proactive steps to reduce guest claims (such as vehicle damage) and associate injuries through continuous monitoring and training on safety protocols. Human Resources Support Lead and support key HR functions, including interviewing, hiring, onboarding, training, and performance management of associates. Ensure all team members are properly certified, follow company policies, and receive ongoing coaching and development to promote a high-performing team. Service Standards, Appearance and Discipline Ensure all associates consistently uphold PMC’s service standards, maintain a professional, uniformed appearance, and deliver a high-quality guest experience. Support accountability through the administration of progressive discipline, following company policy to address performance or policy violations with fairness, consistency, and proper documentation, under the guidance of the Account Manager. Client and Communication Management Maintain clear and consistent communication with both associates and client contacts. Anticipate client needs, address operational concerns, and resolve customer service issues proactively and efficiently, ensuring client satisfaction and contract retention. Payroll and Reporting Oversight Conduct weekly audits of associate timecards, including review of clock punches, claimed tips, minimum wage adjustments, and vehicle counts. Follow up on discrepancies with associates and submit accurate reports by established deadlines to maintain payroll accuracy. Revenue Management Support Assist with account revenue management by ensuring all shifts follow PMC’s Revenue SOPs, including the setup and maintenance of proper reporting processes to monitor and safeguard financial performance. Team Development and Workplace Culture Identify and develop high-potential associates by providing ongoing skills training and leadership development to support internal promotions, using PMC’s resources and tools to build a strong, high-performing team. Foster a positive, team-oriented culture that encourages open communication, collaboration, and mutual respect, while reinforcing PMC’s commitment to hospitality and service excellence. 24/7 Operational Support Serve as a key contact for urgent operational issues, remaining available for on-call problem-solving to always support the account, ensuring uninterrupted service and immediate response to critical needs. Company Initiatives Oversee the successful execution of company initiatives and processes, ensuring consistency, compliance, and alignment with PMC’s strategic goals across all assigned locations. Supervisory Responsibilities Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success. Additional Responsibilities Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required. Knowledge, Skills, and Abilities Competency/Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience High school diploma or general education degree (GED); 1 year minimum previous supervisory and related customer service/hospitality experience is preferred; management or leadership related training/certifications/business is preferred. Certificates and Licenses A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Hospitality, Customer Service and Communication Deliver exceptional guest service by maintaining a professional and courteous demeanor, actively listening, and anticipating guest needs to provide personalized assistance and thoughtful recommendations. Foster a welcoming and memorable experience through clear, professional communication, ensuring all guest interactions align with company standards and create a positive, hospitable environment for both guests and team members. Strong Analytical and Problem-Solving Abilities Must be able to analyze complex revenue and payroll data, identify and correct discrepancies, investigate the root causes of operational inefficiencies, and develop effective solutions to improve overall performance and accuracy. Work Environment The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around corporate office settings. Physical Demands Requirements may include extended periods of sitting, standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities—close, distance, peripheral, depth perception, and focus adjustments—may be required to ensure on-site awareness and safety. Cell Phone Use Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay Transparency PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits • Health Benefits – Medical, vision and dental insurance – Upon eligibility • 401K – Upon eligibility • Supplemental Insurance – Life insurance and critical illness • Bonus opportunities • Internal leadership development program • Paid time off • Paid training • Tuition assistance through Bellevue University – Up to $5,250 per year • Nationwide discounts through Perks at Work • Military friendly employer Employee at Will Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA) This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman’s compensation laws. Employee Leave PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Assistant Account Manager Department: Valet Parking Operations Reports to directly: Account Manager Schedule: Full Time Status: Exempt Compensation: Salary (Rates can vary by market and experience)
Posted 2 weeks
Senior Human Resources Generalist
Paul Davis Restoration - Jacksonville, FL 32256
Benefits: Medical, Dental, & Vision Benefits 401(k) matching Opportunity for advancement Training & development Join Our National Team as the Sr. Human Resources Generalist! Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a Sr. Human Resources Generalist! Position Summary: The Senior HR Generalist will be part of the Strategic Business Solutions team and will play a pivotal role in supporting our human resources operations. This role serves as the primary subject-matter expert for employee benefits, health plans, 401(k), leave of absence administration, and workers’ compensation. The Senior HR Generalist ensures compliance across all U.S. states, delivers a high‑quality employee experience, and partners closely with Payroll, Safety, HRIS, and external vendors to maintain accurate, timely, and compliant HR operations. Position: Senior HR Generalist Reports to: HR Director Location: Jacksonville, FL or Remote Salary Range: $75,000.00 - $80,000.00 annually ESSENTIAL DUTIES & RESPONSIBILITIES: Core Responsibilities (75%) Benefits Administration (Health, Welfare, and 401k) Serve as the primary point of contact for all employee benefit inquiries, including medical, dental, vision, life, disability, and supplemental plans. Manage benefit enrollments, changes, and terminations; ensure accuracy in ADP and with carriers. Partner with the HRIS Analyst to ensure benefit plans, rates, eligibility rules, and workflows are correctly configured and functioning smoothly. Work directly with ADP and benefit carriers to monitor and troubleshoot EDI files, resolve discrepancies, and complete required audits. Review and reconcile quarterly benefit reports, including billing audits and contribution accuracy. Participate in the annual benefits review, supporting plan design discussions, data gathering, and vendor coordination. Support Open Enrollment, including system setup, communication planning, employee education, and troubleshooting. Support the annual 401(k) audit and conduct periodic HRIS audits to ensure accurate plan data. Other duties as assigned Leave of Absence (FMLA, ADA, STD, LTD, Personal Leave) Lead and administer all leaves of absence, ensuring compliance with FMLA, ADA, state-specific leave laws, and company policies across all U.S. states. Provide timely distribution, collection, and processing of all required leave documentation. Maintain accurate leave tracking, status updates, and communication with employees and managers. Serve as the primary advisor to employees and supervisors throughout the leave process, ensuring clarity, compliance, and a positive employee experience. Coordinate with Payroll to ensure accurate pay, benefit deductions, and return‑to‑work processing Workers’ Compensation & Return-to-Work Manage all workers’ compensation (WC) claims from initial report through closure, ensuring timely documentation and communication with employees, managers, carriers, and Safety Partner with the Safety team to evaluate light-duty or modified duty options and support return‑to‑work planning Support compliance reporting as needed Provide weekly updates to employees on leave or WC status and communicate weekly summaries to department managers Ensure all WC paperwork is processed accurately and in accordance with state regulations and carrier requirements HR Operations, Data Integrity, & Documentation Maintain accurate employee data in HR systems for all benefit, leave, and WC‑related transactions Conduct regular audits to ensure data integrity, compliance, and alignment between HRIS, carriers, and payroll Create, maintain, and continuously improve HR documentation, including SOPs, job aids, forms, and process guides Respond promptly to employee and supervisor inquiries through the HR ticketing system, ensuring timely resolution or escalation Projects or Additional Duties: (25%): Cross-Functional HR Support Cross‑train in other HR areas, including onboarding/offboarding, employee relations, HR data administration, and policy interpretation to ensure full team coverage Provide backup support for HR team members during peak periods, absences, or high‑volume cycles HR Systems, Reporting & Process Improvement Participate in initiatives to optimize HR software and systems for better data management, automation, and analytics Support data review and cleanup for annual reporting requirements, including audits and compliance submissions Manage the annual ACA reporting process, including data validation, coordination with HRIS and Payroll, carrier file reconciliation, and timely submission of 1094/1095 forms. Assist the HR Director with ACA strategy, review, and final compliance checks. Assist with benchmarking and best‑practice research related to benefits, leave, and workers’ compensation Identify opportunities for process improvements and contribute to initiatives that enhance efficiency, compliance, and employee experience Prepare and distribute HR communications related to benefits, leave, and WC programs Training, Policy & Change Management Assist with policy implementation and change management for new or updated benefits, leave, and WC programs Support training for supervisors on leave protocols, workers’ compensation processes, and benefits-related procedures Contribute to the development and delivery of employee education materials, guides, and presentations Additional Shared Services Support Support HR compliance calendar tasks as assigned Participating in special projects assigned by HR leadership COMPETENCY - KNOWLEDGE, SKILLS, & ABILITIES: Demonstrates expertise in key HR disciplines, including employee relations and supervisor coaching, HR compliance, Workers’ Compensation administration, OSHA recordkeeping, leave management, onboarding, and people change administration (title and pay changes, promotions, and separations). Build trusting relationships and collaborate effectively with team members, supervisors, and stakeholders at all organizational levels Handles sensitive personnel situations with sound judgment, discretion, and confidentiality, ensuring consistent and compliant outcomes Embraces change and maintains a continual improvement mindset, with a strong preference for automation, self-service, and technology-driven HR solutions Understands business goals and recommends new approaches, policies, and procedures to improve productivity, compliance, and employee experience across all HR functions Communicates clearly and professionally, both in writing and verbally, and serves as a knowledgeable resource on HR policies, handbook interpretation, and process documentation Excels in organization, prioritization, and execution, effectively managing multiple tasks and HR projects in a fast-paced environment Demonstrates strong analytical, problem-solving, and decision-making skills; uses data to drive process improvements and operational accuracy Displays meticulous attention to detail, a commitment to continual learning, and alignment with Paul Davis Values, Vision, Mission, and 10 Serving Basics REQUIRED EDUCATION & EXPERIENCE: Minimum of 3 years of hands-on experience in employee benefits administration, 401k audits, leave of absence management (FMLA, ADA, STD/LTD), and workers' compensation Strong knowledge and application of federal and state employment laws and regulations Proficient in using HR software (e.g., ADP, PeopleSoft) and Microsoft Office Suite Exposure to multiple HR functions and best practices PREFERRED EDUCATION & EXPERIENCE: Bachelor’s degree in human resources, business administration, or related field HR certification (e.g., SHRM-CP, PHR) is a plus Experience in process improvement initiatives within HR functions Physical Requirement: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role is primarily a sitting position, requiring the employee to remain in a stationary position up to 100% of the time The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with staff over the phone Occasionally will lift to 10lbs. Ability to safely operate a passenger vehicle when necessary Work Environment The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat. Most work will be conducted over email, video conferencing, and telephone. Employees must have access to a stable internet connection when working outside of the office. Employees must use the provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision. Travel This position may require up to 20% travel. This position may require travel for training and team meetings, and may require travel to office locations. Reasonable Accommodation for Disability Any applicant or employee who believes that reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Flexible work from home options available.
Posted 2 weeks
PROPERTY CONSULTANT
State of Florida - Macclenny, FL 32063
Requisition No: 875454 Agency: Children and Families Working Title: PROPERTY CONSULTANT - 60004716 Pay Plan: Career Service Position Number: 60004716 Salary: $38,236.00 annually based on experienceagency to update Posting Closing Date: 05/12/2026 Total Compensation Estimator Tool TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE MACCLENNY OFFICE. Property Consultant Department of Children and Families Macclenny, Florida ***Advertisement – CAREER SERVICE POSITION - OPEN COMPETITIVE – Employment Opportunity*** TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS MUST BECLEARLY STATED WITHIN THE EMPLOYMENT HISTORY AND ARE REQUIRED AND MUST BEVERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. Current employees will be compensated in accordance with the DCF salary policy. ***ANTICIPATED VACANCY*** What you will do: This position is property control work coordinating the inventory, location, assignment, and disposal of state property involving extensive inventory and movement activities and coordinating or monitoring these activities for General Fixed Assets at two facilities. This position works under the direction of the General Services Administrator and requires lifting, pulling and squatting. Specific Duties and Responsibilities include: Implements complex property inventory control and records management systems. Completes property entries in Florida Accounting Information Resource (FLAIR) system, Statewide Asset Tracking System (SATS) for accounting and nonaccounting data for general fixed assets purchased with expense, operating capital outlay, fixed capital outlay, grant and proprietary funding sources, donated, transferred, abandoned, traded in, sold, cannibalized, and scraped, using requisitions, purchase orders, receiving reports, invoices, auction and transfer documents, certifications, bids, and issue documents. Coordinates the preparation, distribution and reconciliation of legislative mandated annual physical inventories on all general fixed assets, analysis of system generated reports in maintaining the integrity of accountable records. Conduct field audits for compliance with established procedures and controls and recommend remedial action in noncompliance cases. Implement and maintain controls and procedures to ensure adequate inventory records. Ensures audit files are maintained and assist various internal and external Federal and State auditors. Directs and supervises the maintenance of adequate building and content insurance on all structures and improvements, yearly building evaluation calculations and related insurance claims. Direct and coordinates researching and recordkeeping. Analyze and review system produced management reports for changes in property and financial data of the property inventory files. Perform related work as required. Required Knowledge, Skills, & Abilities Knowledge of property management principles and practices. Knowledge of FLAIR, SATS, and MFMP. Knowledge, skill and ability to operate personal computer in performing job responsibilities using various systems and software programs. Ability to prepare and maintain a variety of property management and accounting records. Ability to analyze and interpret data. Ability to supervise, plan, organize and coordinate work assignments. Ability to evaluate property management activities and recommend corrective action. Ability to utilize problem-solving techniques. Ability to develop and/or maintain a complex property and inventory control system. Ability to move, transport and/or deliver property. Ability to prioritize workload. Ability to develop various reports and inventory data. Ability to analyze needs for equipment and supplies. Ability to formulate policies and procedures. Ability to instruct others in property record maintenance. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Preferred Qualifications: Two years of experience in property with large scale inventory. One year of experience with Microsoft Excel Answers to qualify questions must be verifiable within the work and/or educational history. Employment in this position is contingent upon a satisfactory criminal history check (fingerprints) in accordance with Chapter 435, Florida Statues. Candidate Profile (application) must be completed in its entirety. Include supervisor names and phone numbers for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume” in place of entering work history. If you experience problems applying online, please call the People First Service Center at (877) 562-7287. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: No state income tax for residents of Florida; Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click www.myfrs.com); Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com. Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. Where you will work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team! About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. To learn more please visit https://www.myflfamilies.com/. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. We hire only U.S. citizens and lawfully authorized alien workers. Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. DCF Mental Health Treatment Facilities are tobacco free. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Posted 2 weeks
Account Executive – North Florida | Perricone MD
THG - Jacksonville, FL
About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Why be an Account Executive at THG Beauty? At Perricone MD, we believe healthy living is beautiful living. Our ground-breaking formulations utilize patented nutrient antioxidants to repair damage from environmental stress and lifestyle habits. As the leading authority on anti-inflammatory ingredients, we continue to set industry standards through rigorous research and science-led innovation. The Account Executive is a strategic field-based role responsible for driving retail sales and market share across a designated territory. This role focuses on achieving seasonal targets through high-impact events, comprehensive education of store teams, and the expert management of Freelance and third-party associates. You will act as the face of the brand, ensuring Perricone MD is the top-performing skincare authority in every "door" within your region. This is a high-impact, field-based leadership role requiring a consistent presence in-store (typically 5 days per week/6 hours daily) to drive brand excellence. As a territory leader, you will prioritize 'floor-time' and event execution, particularly during key launch and holiday windows, to ensure Perricone MD remains the premier skincare authority in North Florida. As an Account Executive, you'll: Retail Sales Drive seasonal sales goals and execute promotional/event calendars across all accounts and doors. Consistently monitor store rankings and sell-through data; adjust territory strategies to capitalize on growth opportunities. Negotiate premium placement and increased linear footage within assigned accounts to maximize brand visibility. Execute major event setups and lead by example on the sales floor, demonstrating high-touch consultation and closing techniques. Education & Training Train all store teams, inter-sell associates, and management on Perricone MD's scientific heritage and "Three-Tier Solution." Translate complex clinical research into consumer-friendly benefits that empower store associates to sell with confidence. Facilitate high-energy training sessions for new product innovations to ensure immediate market impact. Management & Operations Conduct weekly performance audits with store management and the Director of Sales to identify wins and troubleshooting challenges. Recruit, develop, and manage a high-performing freelance team. Oversee payroll, performance reviews, and budget allocation. Manage all "behind the scenes" logistics, including retailer training gratis, Testers/Out-of-Stocks (TOAs), and Gift with Purchase (GWP) inventory. Submit detailed event performance recaps within 48 hours, providing actionable insights on ROI and staffing adjustments. Ensure brand integrity by auditing merchandising displays during every visit to guarantee they meet global brand standards. Communication & Reporting Maintain a consistent touchpoint schedule: weekly status calls with the Director of Sales and bi-weekly performance reviews with all store leads. Alert leadership and retail partners immediately regarding out-of-stock risks or supply chain issues. Provide regular updates on competitive activity, new launches, and regional consumer trends. Develop and submit a comprehensive 60-day call cycle/calendar by the 15th of each month. What skills and experience do I need for this role? 5+ years Industry experience: Selling, leading Education, Event Planning and Managing Freelance Demonstrated success in managing freelance teams and planning large-scale retail events. Advanced skills in Microsoft Excel and PowerPoint. Familiarity with retailer portals (e.g., Sephora, Ulta, or Nordstrom systems) is a plus. Exceptional presentation and public speaking skills. Ability to travel significantly within the northern Florida region; must have a valid driver's license. What's in it for me? Salary: $80,000 - $83,000 Field work - Must be Florida based Medical, Dental, Vision plans 401K matched up to 5% Generous PTO (Paid Time Off) Short and long-term disability Exclusive employee discounts off THG Brands THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Posted 2 weeks
Night Auditor
Hospitality Ventures Management Group - Jacksonville, FL 32256
Night Auditor We are seeking a detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In this role, you'll assist guests with late check-ins, reconcile the day’s transactions, and prepare reports for management. Ideal candidates are organized, trustworthy, and enjoy working independently in a quiet, overnight setting. Key Responsibilities You will be the key to our hotel's financial accuracy during the overnight hours, ensuring all transactions are recorded and reconciled correctly. Your daily tasks will include auditing guest accounts, processing night audit reports, and assisting with guest check-ins and checkouts. You will report to the Front Office Manager or Director of Finance/Controller. A career as a night auditor can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a position in hotel accounting or finance. Education & Experience Hotel experience is always a plus! Applicants should have: A high school diploma, a GED, or one year of hotel experience Previous experience in a similar or related position A combination of education and experience What You’ll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website - we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Posted 2 weeks
Onsite Health Plan Consultant (North Jacksonville, FL)
GuideWell - Jacksonville, FL 32218
The Florida Blue Center Health Plan Consultant plays a critical role in delivering a best-in-class customer service experience, driving sales and growth, and retaining membership. This involves consulting with prospects and existing customers to meet sales targets, managing leads to drive close rates and retention, maintaining expert product knowledge and utilizing multiple systems and technologies. It is also critical in this role to build awareness and opportunities through community networking and business development while adapting to a dynamic business environment and embracing change to meet evolving business objectives. The goal is to create value for members, drive market share and profitable growth, and deliver a differentiated experience that drives long-term retention. Important to Know Must reside in Jacksonville, FL or surrounding area that is within a 30 minute drive to the Florida Blue Center located at 13249 City Square Dr. Suite 103, Jacksonville, FL 32218. The work schedule is 40 hours per week during the hours of 9am -6pm Monday - Friday with occasional Saturday work during peak times and for scheduled events Must obtain State of Florida 2-40 license within 60 days of hire Agents employed with Florida Blue are permitted to schedule appointments with Florida Blue, USAble, FCL and Health Options. No other health and life appointments are to be scheduled with any other company while employed with Florida Blue What You'll be Doing SALES OPERATIONS Provide consultative sales and service experience for customers seeking information and education on available products to support health, wellness, and income protection. Conduct plan comparison and analysis for new or existing members seeking new solutions through web-based tools and sales systems to track and report enrollment support activities and outcomes. Promote the additional services available to members through the center clinicians, self-service and value added features and information. Utilize various methods to respond to customer requests, meet/exceed production targets, and generate leads for new sales and member retention. And act upon leads for new health and ancillary sales. Perform outbound call campaigns to company generated sales leads and existing members for Under 65 and Over 65 segments. Identify and contact at-risk customers; develop and execute retention strategies with solutions that meet customer needs. Generate referrals from existing client base through proactive outreach, relationship building, and delivering a best-in-class experience to drive retention and loyalty. Conduct formal and informal sessions of targeted groups’, individually or within small groups, providing information and answering questions to ensure customers understand products, benefits and tools, and how to use them CUSTOMER SERVICE Provide a customer friendly solution oriented service experience for customers with questions or issues related to health care, health insurance (benefits, claims, premium payments, membership, billing and enrollment) or other related topics through coordination with other supporting areas as needed. Log all inquiries, capturing appropriate data required for reporting and customer understanding Use Web based tools, orientations and other aids to facilitate and teach customers to use self-service resources, tools, plan benefits and products to manage their health care and health care costs most effectively. Conduct small group seminars on resources and tools for health care shopping, managing health, etc. Explain/promote incentive programs to target customers or prospects, building enthusiasm and support for program participation and answering questions Serve as direct contact and subject matter expert for questions from the general public or existing members related to Health Care Reform COMMUNITY ENGAGEMENT + BUSINESS DEVELOPMENT Develop and execute a personal business development plan to support individual and team goals. Perform grassroots marketing, networking, and event activation to drive growth and advance the company mission. Build relationships with key constituents and organizations to increase community awareness of center services. Provide onsite enrollment assistance to employer groups and individuals. Meet monthly targets for community engagement and track impact to inform future plans. Support Field Marketing, Local Market Presence, and Foundation initiatives to drive brand awareness and market share. CENTER OPERATIONS Help ensure all customers (walk-in, telephonic or electronic) are warmly greeted, their needs are assessed quickly and they are referred to the appropriate setting, person, information or tools to address their needs. Provide support for special events and projects (e.g., seminars, appearances, promotional events, clinical programs) for the general public in the Florida Blue Center. Host Customer Video Appointments as necessary Consistently follow standard procedures to track key visitor information to support ongoing operational analysis, continuous improvement, and operational enhancements. Support and build a team atmosphere where company values are demonstrated daily while working to fulfill the enterprise mission. What We Require 2+ years related work experience in a sales and service environment High school diploma or GED State of Florida 2-40 license 60 Days, Excellent verbal and written communication skills Experience using MS Word, MS Excel, MS PowerPoint, Internet and web-based tools Ability to work flexible hours to include evenings, weekends and holidays What We Prefer Bachelor’s degree in a related field Marketing, Business or Related Experience with health insurance products to include individual and group plans Bilingual in Spanish/English Experience in outside sales and/or business development. Experience in networking, public speaking, and relationship management. General Physical Demands Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Frequently May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. What We Offer As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance Income protection benefits: life insurance, short- and long-term disability programs Leave programs to support personal circumstances Retirement Savings Plan including employer match Paid time off, volunteer time off, 10 holidays and 2 well-being days Additional voluntary benefits available; and a comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Hiring/Offer Hourly Pay Range: $20 - $25 Hourly Pay Range: $20 - $33 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
Posted 2 weeks
Auditor, Healthcare Services (RN)
Molina Healthcare - Jacksonville, FL
JOB DESCRIPTION *Job Summary* Provides support for healthcare services clinical auditing activities. Performs audits for clinical functional areas in alignment with regulatory requirements - ensuring quality compliance and desired member outcomes. Contributes to overarching strategy to provide quality and cost-effective member care. *Essential Job Duties* • Performs audits in utilization management, care management, member assessment, behavioral health, and/or other clinical teams, and monitors clinical staff for compliance with National Committee for Quality Assurance, Centers for Medicare and Medicaid Services (CMS), and state/federal guidelines and requirements. May also perform non-clinical system and process audits as needed. • Audits for clinical gaps in care from a medical and/or behavioral health perspective to ensure member needs are being met. • Assesses clinical staff regarding appropriate clinical decision-making. • Reports monthly outcomes, identifies areas of re-training for staff, and communicates findings to leadership. • Ensures auditing approaches follow a Molina standard in approach and tool use. • Maintains member/provider confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA), and professionalism in all communications. • Adheres to departmental standards, policies and protocols. • Maintains detailed records of auditing results. • Assists healthcare services training team with developing training materials or job aids as needed to address findings in audit results. • Meets minimum production standards related to clinical auditing. • May conduct staff trainings as needed. • Communicates with quality and/or healthcare services leadership regarding issues identified, and works collaboratively to subsequently resolve/correct. *Required Qualifications* • At least 2 years health care experience, with at least 1 year experience in utilization management, care management, and/or managed care, or equivalent combination of relevant education and experience. • Registered Nurse (RN). License must be active and restricted in state of practice. • Strong attention to detail and organizational skills. • Strong analytical and problem-solving skills. • Ability to work in a cross-functional, professional environment. • Ability to work on a team and independently. • Excellent verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. *Preferred Qualifications* • Utilization management, care management, behavioral health and/or long-term services and supports (LTSS) clinical review/auditing experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $33.4 - $67.97 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Posted 2 weeks
Senior Investment Sales Advisor – Multifamily
MMG Real Estate Advisors - Jacksonville, FL
Why Brokers Join MMG MMG was built by top-producing advisors who left national brokerage platforms after seeing firsthand how broken the traditional model had become — lack of transparency, internal competition, and misaligned incentives that ultimately hurt both brokers and clients. We created MMG to do brokerage the way it should be: a truly collaborative, national platform where experienced advisors are supported, protected, and empowered to grow their business without sacrificing autonomy. This is brokerage for those who want more — more transparency, more opportunity, and a better way to serve clients. What This Means for You At MMG, advisors operate within one unified national marketplace, not siloed local offices competing internally. Our platform is designed to help brokers win listings, maximize value, and close with certainty. As an MMG Advisor, you benefit from: No internal deal competition — collaboration is incentivized, not discouraged A Cross-Market Capital Team dedicated to sourcing aggressive buyers nationwide An in-house Structured Finance team supporting execution, capital strategy, and surety of close Centralized operations, research, and marketing support so advisors can stay focused on client relationships Leadership made up of active producers, not career managers When you win, the platform wins — and vice versa. Who This Role Is Designed For This opportunity is best suited for: Mid to senior-level multifamily advisors with an existing client base or active pipeline Brokers who value collaboration over internal competition Advisors seeking national exposure and institutional execution without being lost inside a large platform Self-directed producers who want autonomy with real support MMG is intentionally selective in how we grow. We are not trying to be the largest firm — we are focused on building the right team. The Role MMG Advisors lead client relationships from origination through execution, supported by a national platform designed to maximize outcomes. Responsibilities include: Advising owners on portfolio strategy, market conditions, and transaction options Originating and executing multifamily investment sales assignments Leading valuation, underwriting, and marketing strategy with internal support teams Managing client relationships and transaction processes through close Collaborating across markets to generate maximum buyer competition Qualifications Prior multifamily transaction experience required Active real estate license (or ability to obtain) Strong client advisory, underwriting, and negotiation skills Entrepreneurial mindset with a team-first approach Compensation structure is 1099 and discussed confidentially. Let’s Talk If you are a proven multifamily advisor evaluating platforms — and believe brokerage can be done better — we would welcome a confidential conversation.
Posted 2 weeks
Senior Associate, Security Governance Risk and Compliance (IT Audit)
KPMG - Jacksonville, FL
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Sr. Associate, Security Governance, Risk and Compliance (Audit) to join our Enterprise Security Services organization. This is a remote work opportunity team. Responsibilities: Accountable for the execution of high-level compliance audits following the ISO 27001 and 42001 frameworks Apply a thorough knowledge of risk, compliance, information security and privacy to develop and execute a multi-disciplined IT and Security Risk Management implementation plan, with the ability to enable leadership to make informed, risk-based decisions across disparate categories of risk, such as stability, operations, cyber, information handling, physical security, resiliency Build and maintain trust-based relationships with peers and leaders; evaluate risk reduction and mitigation activities to continually drive towards risk reduction methodologies Tasked with the creation of Audit workpapers; their quality, timeliness, completeness and accuracy Responsible for the timely collection, evaluation, acceptance or rejection and feedback of control evidence and artifacts thereof Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum three years of recent experience in IT audit within a large professional services environment Bachelor's degree from an accredited college or university is preferred; relevant industry certifications, such as CISA, CISM, CISSP, ISO 27001/42001 Lead Auditor are preferred Experience with ISO 27001 (Information Security and Privacy) and/or ISO42001 (Artificial Intelligence) evaluation of control, mitigating controls, identification of control deficiencies and facilitation of the remediation processes collaboration is preferred Detail oriented with strong verbal and written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork Ability to positively influence and be a credible source of knowledge to peers and other teams Familiarity with the Public Company Accounting Oversight Board (PCAOB), SOC 1/2/3, AICPA, ISO, COBIT, CSA, ITIL and other relative IT and Information Security Frameworks Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=7476_9_26 California Salary Range: $90400 - $168200 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Posted 2 weeks
Patient Safety Officer
UF Health - Jacksonville, FL 32209
Overview: Full Time Position The Patient Safety Officer leads patient safety initiatives across a variety of settings. This role ensures the development, implementation and evaluation of systems and processes that promote a culture of safety, reduce risk and reduce serious safety events. The Patient Safety Officer collaborates with clinical and administrative leaders, frontline staff, and external regulatory bodies and utilizes evidence-based practices to ensure compliance with national safety standards and to drive continuous improvement in patient care. Responsibilities: - Develops, implements, and oversees the patient safety program in alignment with institutional goals and external requirements (AHCA, Leapfrog, CMS, TJC and others) (20%) - Serves as the primary liaison regarding patient safety for external agencies such as Joint Commission, CMS, ACGME, Leapfrog, AHCA and others (5%) - Oversees the root cause analysis process, failure mode and effects analysis, and other investigative processes for serious safety events and near misses. Insures these investigations are complete and timely (20%) - Promotes a culture of safety through training, education and awareness campaigns across the organization (20%) - Develops dashboards and reports for leadership and clinical departments and analyzes patient safety related data and trends to identify opportunities for improvement (10%) - Collaborates with Quality, Risk Management, Infection Prevention, Accreditation and clinical operations to align safety initiatives (15%) - Facilitates the multidisciplinary Patient Safety Committee and associated workgroups (5%) Participates in policy development and policy review related to patient safety (5%) -Participates in hospital-wide and department specific education and training as directed -Actively participates in staff and committee meetings as requested -All other duties as assigned by department leadership within job scope Qualifications: Required Education: Master's degree. Specific course work: In lieu of a Master's degree will consider 10 years of experience in patient safety, risk management, quality management or 5 years of experience in patient safety, risk management, quality management if certified in patient safety, risk management or quality management. Preferred Education: Healthcare Administration (MHA), Public Health (MPH) Nursing (MSN) or related discipline Required Licensure/Certifications: -Valid Drivers license with clean record, or violations not exceeding maximum points as provided in hospital policy -Certified Professional in Patient Safety (CPPS) within 6 months years of hire or transfer Preferred Licensure/Certifications: -Lean Six Sigma Certification -Certification in Healthcare Quality (CPHQ) -Project Management (PMP) Certification Required Experience: 3-5 years healthcare environment with experience in patient safety, quality improvement or risk management role Preferred Experience: Risk management or patient safety experience in a hospital or healthcare system. Preferably in a large complex setting. Experience leading root cause analysis and safety event investigation. Familiarity with regulatory and accreditation standards (TJC, CMS, OSHA) Necessary Skills: 1. Change management skills - ability to analyze the current state, develop a plan for change and communicate both the case and plan for change; ability to elicit support from key stakeholders to achieve objectives; ability to evaluate the plans effectiveness and develop alternative solutions; ability to apply concepts and principles of change management. 2. Leadership skills - ability to lead and motivate multidisciplinary, cross-functional teams; ability to structure, format, and lead small and large group working sessions to achieve objectives; ability to directly and indirectly mentor, coach, and train staff; ability to initiate and drive projects to completion with minimal guidance; 3. Communication skills - excels in interpersonal communications and interactions; ensures that communication lines are kept open; effectively communicates goals and interplay of ideas and concepts; Ability to communicate effectively verbally and in writing, including conveying technical/clinical information to both technical/clinical and non-technical/non-clinical team members; ability to create reports and dashboards for leaders 4. Interpersonal skills - establishes credibility; promotes participative approaches; establishes effective working relationships; ability to function effectively as part of a team. Supervision: Supervisory responsibility: No