Job Results
Financial Services
Posted 3 days
Auditor, Healthcare Services (RN)
Molina Healthcare - Jacksonville, FL
JOB DESCRIPTION *Job Summary* Provides support for healthcare services clinical auditing activities. Performs audits for clinical functional areas in alignment with regulatory requirements - ensuring quality compliance and desired member outcomes. Contributes to overarching strategy to provide quality and cost-effective member care. *Essential Job Duties* • Performs audits in utilization management, care management, member assessment, behavioral health, and/or other clinical teams, and monitors clinical staff for compliance with National Committee for Quality Assurance, Centers for Medicare and Medicaid Services (CMS), and state/federal guidelines and requirements. May also perform non-clinical system and process audits as needed. • Audits for clinical gaps in care from a medical and/or behavioral health perspective to ensure member needs are being met. • Assesses clinical staff regarding appropriate clinical decision-making. • Reports monthly outcomes, identifies areas of re-training for staff, and communicates findings to leadership. • Ensures auditing approaches follow a Molina standard in approach and tool use. • Maintains member/provider confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA), and professionalism in all communications. • Adheres to departmental standards, policies and protocols. • Maintains detailed records of auditing results. • Assists healthcare services training team with developing training materials or job aids as needed to address findings in audit results. • Meets minimum production standards related to clinical auditing. • May conduct staff trainings as needed. • Communicates with quality and/or healthcare services leadership regarding issues identified, and works collaboratively to subsequently resolve/correct. *Required Qualifications* • At least 2 years health care experience, with at least 1 year experience in utilization management, care management, and/or managed care, or equivalent combination of relevant education and experience. • Registered Nurse (RN). License must be active and restricted in state of practice. • Strong attention to detail and organizational skills. • Strong analytical and problem-solving skills. • Ability to work in a cross-functional, professional environment. • Ability to work on a team and independently. • Excellent verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. *Preferred Qualifications* • Utilization management, care management, behavioral health and/or long-term services and supports (LTSS) clinical review/auditing experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $33.4 - $67.97 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Posted 3 days
Senior Investment Sales Advisor – Multifamily
MMG Real Estate Advisors - Jacksonville, FL
Why Brokers Join MMG MMG was built by top-producing advisors who left national brokerage platforms after seeing firsthand how broken the traditional model had become — lack of transparency, internal competition, and misaligned incentives that ultimately hurt both brokers and clients. We created MMG to do brokerage the way it should be: a truly collaborative, national platform where experienced advisors are supported, protected, and empowered to grow their business without sacrificing autonomy. This is brokerage for those who want more — more transparency, more opportunity, and a better way to serve clients. What This Means for You At MMG, advisors operate within one unified national marketplace, not siloed local offices competing internally. Our platform is designed to help brokers win listings, maximize value, and close with certainty. As an MMG Advisor, you benefit from: No internal deal competition — collaboration is incentivized, not discouraged A Cross-Market Capital Team dedicated to sourcing aggressive buyers nationwide An in-house Structured Finance team supporting execution, capital strategy, and surety of close Centralized operations, research, and marketing support so advisors can stay focused on client relationships Leadership made up of active producers, not career managers When you win, the platform wins — and vice versa. Who This Role Is Designed For This opportunity is best suited for: Mid to senior-level multifamily advisors with an existing client base or active pipeline Brokers who value collaboration over internal competition Advisors seeking national exposure and institutional execution without being lost inside a large platform Self-directed producers who want autonomy with real support MMG is intentionally selective in how we grow. We are not trying to be the largest firm — we are focused on building the right team. The Role MMG Advisors lead client relationships from origination through execution, supported by a national platform designed to maximize outcomes. Responsibilities include: Advising owners on portfolio strategy, market conditions, and transaction options Originating and executing multifamily investment sales assignments Leading valuation, underwriting, and marketing strategy with internal support teams Managing client relationships and transaction processes through close Collaborating across markets to generate maximum buyer competition Qualifications Prior multifamily transaction experience required Active real estate license (or ability to obtain) Strong client advisory, underwriting, and negotiation skills Entrepreneurial mindset with a team-first approach Compensation structure is 1099 and discussed confidentially. Let’s Talk If you are a proven multifamily advisor evaluating platforms — and believe brokerage can be done better — we would welcome a confidential conversation.
Posted 3 days
Senior Associate, Security Governance Risk and Compliance (IT Audit)
KPMG - Jacksonville, FL
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Sr. Associate, Security Governance, Risk and Compliance (Audit) to join our Enterprise Security Services organization. This is a remote work opportunity team. Responsibilities: Accountable for the execution of high-level compliance audits following the ISO 27001 and 42001 frameworks Apply a thorough knowledge of risk, compliance, information security and privacy to develop and execute a multi-disciplined IT and Security Risk Management implementation plan, with the ability to enable leadership to make informed, risk-based decisions across disparate categories of risk, such as stability, operations, cyber, information handling, physical security, resiliency Build and maintain trust-based relationships with peers and leaders; evaluate risk reduction and mitigation activities to continually drive towards risk reduction methodologies Tasked with the creation of Audit workpapers; their quality, timeliness, completeness and accuracy Responsible for the timely collection, evaluation, acceptance or rejection and feedback of control evidence and artifacts thereof Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum three years of recent experience in IT audit within a large professional services environment Bachelor's degree from an accredited college or university is preferred; relevant industry certifications, such as CISA, CISM, CISSP, ISO 27001/42001 Lead Auditor are preferred Experience with ISO 27001 (Information Security and Privacy) and/or ISO42001 (Artificial Intelligence) evaluation of control, mitigating controls, identification of control deficiencies and facilitation of the remediation processes collaboration is preferred Detail oriented with strong verbal and written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork Ability to positively influence and be a credible source of knowledge to peers and other teams Familiarity with the Public Company Accounting Oversight Board (PCAOB), SOC 1/2/3, AICPA, ISO, COBIT, CSA, ITIL and other relative IT and Information Security Frameworks Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=7476_9_26 California Salary Range: $90400 - $168200 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Posted 3 days
Patient Safety Officer
UF Health - Jacksonville, FL 32209
Overview: Full Time Position The Patient Safety Officer leads patient safety initiatives across a variety of settings. This role ensures the development, implementation and evaluation of systems and processes that promote a culture of safety, reduce risk and reduce serious safety events. The Patient Safety Officer collaborates with clinical and administrative leaders, frontline staff, and external regulatory bodies and utilizes evidence-based practices to ensure compliance with national safety standards and to drive continuous improvement in patient care. Responsibilities: - Develops, implements, and oversees the patient safety program in alignment with institutional goals and external requirements (AHCA, Leapfrog, CMS, TJC and others) (20%) - Serves as the primary liaison regarding patient safety for external agencies such as Joint Commission, CMS, ACGME, Leapfrog, AHCA and others (5%) - Oversees the root cause analysis process, failure mode and effects analysis, and other investigative processes for serious safety events and near misses. Insures these investigations are complete and timely (20%) - Promotes a culture of safety through training, education and awareness campaigns across the organization (20%) - Develops dashboards and reports for leadership and clinical departments and analyzes patient safety related data and trends to identify opportunities for improvement (10%) - Collaborates with Quality, Risk Management, Infection Prevention, Accreditation and clinical operations to align safety initiatives (15%) - Facilitates the multidisciplinary Patient Safety Committee and associated workgroups (5%) Participates in policy development and policy review related to patient safety (5%) -Participates in hospital-wide and department specific education and training as directed -Actively participates in staff and committee meetings as requested -All other duties as assigned by department leadership within job scope Qualifications: Required Education: Master's degree. Specific course work: In lieu of a Master's degree will consider 10 years of experience in patient safety, risk management, quality management or 5 years of experience in patient safety, risk management, quality management if certified in patient safety, risk management or quality management. Preferred Education: Healthcare Administration (MHA), Public Health (MPH) Nursing (MSN) or related discipline Required Licensure/Certifications: -Valid Drivers license with clean record, or violations not exceeding maximum points as provided in hospital policy -Certified Professional in Patient Safety (CPPS) within 6 months years of hire or transfer Preferred Licensure/Certifications: -Lean Six Sigma Certification -Certification in Healthcare Quality (CPHQ) -Project Management (PMP) Certification Required Experience: 3-5 years healthcare environment with experience in patient safety, quality improvement or risk management role Preferred Experience: Risk management or patient safety experience in a hospital or healthcare system. Preferably in a large complex setting. Experience leading root cause analysis and safety event investigation. Familiarity with regulatory and accreditation standards (TJC, CMS, OSHA) Necessary Skills: 1. Change management skills - ability to analyze the current state, develop a plan for change and communicate both the case and plan for change; ability to elicit support from key stakeholders to achieve objectives; ability to evaluate the plans effectiveness and develop alternative solutions; ability to apply concepts and principles of change management. 2. Leadership skills - ability to lead and motivate multidisciplinary, cross-functional teams; ability to structure, format, and lead small and large group working sessions to achieve objectives; ability to directly and indirectly mentor, coach, and train staff; ability to initiate and drive projects to completion with minimal guidance; 3. Communication skills - excels in interpersonal communications and interactions; ensures that communication lines are kept open; effectively communicates goals and interplay of ideas and concepts; Ability to communicate effectively verbally and in writing, including conveying technical/clinical information to both technical/clinical and non-technical/non-clinical team members; ability to create reports and dashboards for leaders 4. Interpersonal skills - establishes credibility; promotes participative approaches; establishes effective working relationships; ability to function effectively as part of a team. Supervision: Supervisory responsibility: No
Posted 3 days
Patient Service Rep II | PSRs | Days
UF Health - Jacksonville, FL 32209
Overview: Responsible for answering incoming calls on an Automatic Call Distributions (ACD) system regarding the patient's statement, which includes hospital and physician services. Research, facilitate and resolve simple to complex billing issues and communicate the findings to the caller. Address any questions or requests regarding their account, educate patients on insurance and medical billing processes, make any needed corrections the account. Responsibilities: Answer incoming calls 6 hours a day from patients, attorneys, insurance companies, clinic staff, and outside medical facilities. Facilitate to a resolution patient complaints regarding billing. Communicate key issues to other department management personnel as needed. Send timely follow up communication to ensure the necessary actions are completed. Verify insurance eligibility, load the payor plans if not past timely filing, and file claims for payment Review and interpret electronic remits and EOB's to verify the account balances are correct. Make appropriate insurance adjustments and transfer patient charges to the correct Guarantor Account or HAR Make outbound calls and send letters to patients regarding the status or resolution of their billing issue. Provide patients with billing and payment records when requested. Review Attorney requests for HIPAA compliance and provide the requested billing records. Assist patients with meeting their Medicaid share of cost and file claims if eligibility has been updated. Review and correct self-pay discounts or package pricing discounts when needed. Review and facilitate the processing of insurance and patient credits for refund Qualifications: Experience Requirements 2 years Physician Medical billing, including follow-up -preferred 2 years Customer service - preferred 1 year Microsoft Office (Outlook, Word, Excel) preferred Up to 1-year Written Communication preferred Up to 1-year Epic Medical Billing software preferred Education High School Diploma or GED equivalent required Additional Duties Additional duties as assigned may vary UFJPI IS AN EQUAL OPPORTUNITY EMPLOYER AND DRUG FREE WORKPLACE
Posted 3 days
Billing Coordinator
North Florida Pediatrics - Palatka, FL 32177
About Company: North Florida Pediatrics (NFP) is a trusted and leading provider of comprehensive pediatric care, proudly serving families throughout North Florida. Founded with a mission to deliver high-quality, compassionate, and accessible healthcare, NFP is committed to nurturing the physical, emotional, and developmental well-being of every child we serve. With multiple clinic locations, a team of dedicated pediatric professionals, and a strong focus on preventive care, NFP offers a wide range of services including well-child visits, immunizations, chronic disease management, and behavioral health support. We believe in building long-lasting relationships with our patients and their families, creating a welcoming environment where children can thrive. At NFP, we also invest in innovation, continuous improvement, and community partnerships to ensure that every child receives the best possible care—today and into the future. Our Mission: To provide exceptional, compassionate care to children and families across North Florida, helping every child grow up healthy and strong. About the Role: The Billing Coordinator plays a critical role in managing and overseeing the entire billing process within a healthcare setting, ensuring accuracy and timeliness in patient account management. This position is responsible for coordinating electronic and hospital billing activities, working closely with insurance providers, patients, and internal departments to resolve billing discrepancies and facilitate payments. The Billing Coordinator ensures compliance with medical insurance policies and regulations while maintaining detailed records of patient accounts and remittances. By leveraging expertise in billing software such as JD Edwards, the coordinator streamlines billing workflows and supports financial reporting. Ultimately, this role contributes to the financial health of the organization by optimizing revenue cycle management and enhancing patient satisfaction through clear and accurate billing communication. Minimum Qualifications: High school diploma or equivalent; associate degree or higher in healthcare administration or related field preferred. Minimum of 2 years experience in medical billing or patient accounting within a hospital or healthcare environment. Proficiency with electronic billing systems and patient accounting software, including experience with JD Edwards. Strong understanding of medical insurance processes, patient billing, and remittance procedures. Excellent communication and organizational skills with attention to detail. Preferred Qualifications: Certification in medical billing or coding (e.g., Certified Professional Biller or Certified Coding Specialist). Experience working with private pay accounts and complex insurance claim resolutions. Familiarity with healthcare compliance regulations such as HIPAA and billing best practices. Advanced skills in data analysis and reporting related to billing and revenue cycle management. Prior experience in a multi-departmental healthcare setting coordinating billing across various specialties. Responsibilities: Manage and process electronic billing and hospital billing transactions accurately and efficiently. Coordinate patient accounting activities, including verifying insurance coverage and processing private pay accounts. Review and reconcile patient billing statements, ensuring all charges are correctly applied and payments are posted. Communicate with insurance companies and patients to resolve billing inquiries, denials, and remittance issues. Maintain detailed records of billing activities and generate reports to support financial audits and management decisions. Skills: The required skills such as electronic billing, hospital billing, and patient accounting are utilized daily to ensure that all billing transactions are processed accurately and efficiently, minimizing errors and delays. Knowledge of medical insurance and patient billing enables the coordinator to verify coverage, handle claims, and communicate effectively with insurance providers and patients to resolve issues. Proficiency with JD Edwards software supports the management of patient accounts and streamlines billing workflows, improving overall operational efficiency. Skills in remittance processing are essential for reconciling payments and maintaining accurate financial records. Preferred skills like certification and advanced data analysis enhance the ability to manage complex billing scenarios and contribute to continuous process improvements.
Posted 3 days
Dental Office Assistant – Business Assistant
Heartland Dental - Jacksonville, FL 32246
Dental Receptionist - Business Assistant Tamaya Dental Care is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Posted 3 days
Sales Manager
Service Corporation International - Jacksonville, FL 32207
Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures. JOB RESPONSIBILITIES Staff Management and Leadership Meet and exceed established location sales quotas Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service Market Share Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community Analyze and be aware of competitor pricing Plan and participate in community events designed to develop prospects and heighten awareness of the location Expense Management Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws Approve all discounts offered to customers Prepare reports that demonstrate compliance with financial controls Operations Support Maintain all marketing materials, training manuals, sales equipment and other sales supplies Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public Compliance Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure Ensure compliance of sales practices with federal, state/provincial and local regulations MINIMUM Requirements Education High school or equivalent Bachelor’s degree preferred Experience Sales Management experience of 3-5 years required Sales Counselor and sales supervisory experience preferred Experience presenting, training, coaching and motivating salespeople and sales forces a plus Licenses Valid state/province driver’s license with good driving record Insurance license as required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities Working knowledge of Windows-based PC environment and MS office applications Knowledge of Customer Relationship Management systems a plus Ability to maintain confidentiality Ability to work beyond standard business hours when necessary to service customers Ability to set goals for employees that are challenging but achievable Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. Postal Code: 32207 Category (Portal Searching): Sales Job Location: US-FL - Jacksonville
Posted 3 days
Claims Assistant
Southern Oak Insurance - Ponte Vedra Beach, FL 32082
*Position Summary:* Southern Oak is looking for a Claims Assistant for our Claims department. This position will work under the direction of the Claims Supervisor and is responsible for providing administrative support to the claims team. The ideal candidate will be computer savvy, an excellent typist and have exceptional attention to detail. *Primary Responsibilities:* * Process incoming and outgoing claims documentation and correspondence including, but not limited to, mail, faxes, and emails * Greet all inbound calls warmly and in a professional manner * Input all necessary policyholder and loss information into system to complete a First Notice of Loss Report or process a customer service-related call * Set up, close, re-open and dispatch Claim Assignments * Document management, data entry, payment transactions & invoice payment processing * Willing to work additional hours as part of catastrophe response * Willing to learn about property insurance claims * Provide general clerical assistance to Claims Team * Additional duties as assigned by Supervisor *Qualifications:* * High school diploma or general education degree (GED) required * 1-2 years of experience in a customer service or administrative role (preferably in the insurance industry) * 6-20 adjuster's license or customer service license preferred or willing to become licensed within 1 year of hire * Able to multitask and be organized in a high-volume environment * Detail-oriented and highly organized * Masters new job tasks swiftly * Ability to work in and learn multiple software systems * Excellent verbal and written communication skills and professional demeanor * Good knowledge of Microsoft Office, including Word, Excel, and Outlook *Benefits:* * 401(k) with dollar-for-dollar company match up to 6% * Medical, dental & vision * Wellness & mental health * Company paid Life, Short- and Long-Term Disability * Paid time off * Diverse, inclusive & welcoming culture * Career development & tuition assistance * Equal Opportunity Employer Satisfactory completion of a post-offer drug screening and background check is a condition of employment. *Company:* Southern Oak is a Florida-based insurance company specializing in personal residential property coverage with its home office in Ponte Vedra Beach, FL. Job Type: Full-time Pay: $18.00 - $26.50 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance License/Certification: * 6-20 All Lines Adjuster (Preferred) Work Location: In person
Posted 3 days
Patient Access Representative II, Rehab Contact Center, Southbank Plaza
Baptist Health System, Inc. - Jacksonville, FL 32218
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. *Up to $1,000 Sign-On Bonus Southbank Plaza is currently hiring for a Full-Time Days Patient Access Representative II to join our Rehab Contact Center team at our Baptist Southbank Plaza location here in Jacksonville, FL. Shift Details: Full-Time Monday - Friday 8:30am to 5:00pm This Patient Access Representative II will primarily be a scheduler for appointments within the Baptist Health System. In this role you will be answering around 75-80 patient calls a day and the day in the life will look like answering the patients calls to get them scheduled, completing the registration process, insurance verification and suppling estimates and patient collections in reference to estimate, you will also be required to work patient work queues and make outbound calls to patients. You will have a monthly score card to determine how long it takes to wrap up a call and the quality of a call. The ideal candidate will not only reflect the five Baptist Core Values, but will also have call center, and scheduling experience. As a Patient Access Representative II, you will be responsible for: Registering patients accurately and efficiently Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple Imaging Service Lines Maintaining service excellence to patients and visitors for telephonic encounters Contributing to PAS Goals as defined annually (Collections, productivity, quality, and call metric objectives, etc.) Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO Maintaining a professional relationship with all clinical and non-clinical team members Articulating compliance documentation and ensure completion of required patient consent forms Maintaining patient privacy in accordance with HIPAA guidelines Education & Credential Requirements: High school diploma (or higher) Required Baptist Jacksonville is a Magnet™ designated hospital, the gold standard for excellence in patient care. We serve families throughout the area with high-quality, comprehensive care for every stage of life. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career. When you join Baptist, it’s more than just a job. You will find a profound sense of purpose and belonging as you embark on a career that truly changes lives. Baptist provides the support and resources you need to build the career you want as you contribute to the greater good. This Patient Access Rep II will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now! Primary Location: Downtown - Southbank Building 2