Job Results
Financial Services
Posted 4 weeks
Sales Representative, Inbound Remote
Liberty Mutual Insurance - Jacksonville, FL
Description Apply Today – Training Classes Begin March & April 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role. Key Date: Unlicensed Class: March 23, 2026 Licensed Class: April 6, 2026 Start your journey with us and build a career where your talent and passion for helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more! Why Liberty Mutual? Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You’d be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services. Qualifications 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco
Posted 4 weeks
Sales Representative, Inbound Remote
Liberty Mutual Insurance - Jacksonville, FL
Description Apply Today – Training Classes Begin March & April 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role. Key Date: Unlicensed Class: March 23, 2026 Licensed Class: April 6, 2026 Start your journey with us and build a career where your talent and passion for helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more! Why Liberty Mutual? Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You’d be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services. Qualifications 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco
Posted 4 weeks
Optometric Technician
Amelia Eye Associates - Fernandina Beach, FL 32034
Amelia Eye Associates is looking for a special individual to join our team! If you are someone who has a genuine interest in learning, loves helping others and providing excellent customer service you will enjoy being part of our staff. Duties will include but are not limited to: * Performing patient workups including medical history, visual pretesting, and contact lens training. * Performing special testing such as OCT, Optomap, and glaucoma special testing/imaging. * Performing Aesthetics when required. * Assisting with letters to referring doctors and handling scheduling of these referrals. * Ordering contact lenses and assisting with insertion and removal training * Assisting with other areas of the office including answering phones, scheduling appointments, and/or verifying insurance. * Must be fully committed to delivering exceptional patient care and customer service * Must be proficient with computers and EHR software. * Must have a desire to learn, grow and develop as a key member of our eye care team This is a full time, M-F position. Minimum of 1-2 years of experience in an optometric or ophthalmic environment is preferred but not required. References required. Job Type: Full-time Pay: $15.00 - $18.00 per hour Benefits: * 401(k) * 401(k) matching * Employee discount Work Location: In person
Posted 4 weeks
Patient Coordinator
Aspen Dental - Jacksonville, FL 32218
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives. Job Type: Full Time Salary: $17 - $19 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You’ll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Posted 4 weeks
Office Assistant
Brown & Brown Insurance - Jacksonville, FL
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Office Assistant to join our growing team in Jacksonville, FL! In this role, the Individual acts as the first impression for the office and performs clerical duties to support the office. How You Will Contribute: Answer incoming and ring-back calls in a courteous, timely, and professional manner. Sort and distribute daily mail; Front-end scanning to AMS. Distribute incoming electronic faxes. Prepare outgoing mail. Maintain Reception / Mailroom areas in an organized, clean and professional manner. Build relationships with vendors to get the best products and price Coordinate service and supplies for office equipment. Assist all departments as needed Executive Assistant to Profit Center Leader Special Office Projects as needed. Other duties may be assigned. Skills & Experience to be Successful: Associate’s or Bachelor’s Degree (preferred) Industry software experience (preferred) Some college education Proficient with MS Office Suite Experience with incoming calls in a busy work environment. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Posted 4 weeks
Associate Broker
Brown & Brown Insurance - Jacksonville, FL
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Hull & Company is seeking an Associate Broker to join our growing team in Jacksonville, FL. Works directly with an established broker, with the expectation their ultimate role will be that of a broker after a limited training period. Under general supervision from PCL, individual’s primary duties are in the analysis of market research information and in the sell and renewal of business. Develops and utilizes creative strategies based on analysis to produce new and renewal business. How You Will Contribute: Build, expand and solidify relationships with clients and lead appropriate resources to address client needs, including risk and resolution of underwriting or policy issues. Develop and successfully acquire new business revenue from new and existing clients. Obtain prospects and actively pursue and create interest by telephone calls or making agency visits. Examines such documents as application forms, inspection reports, insurance maps, and medical reports to determine degree of risk from such factors as applicant financial standing, age, occupation, accident experience, and value and condition of property. Work with Underwriter, insuring that all required information is obtained, proper applications are completed, quotes and binders are confirmed in writing, policies are issued promptly and accurately, state filings (where applicable) are made, and taxes paid in accordance with appropriate state laws. Work with Underwriter when reviewing risks submitted by Producers, rate submissions for premium and terms, issue written binders. Review indications, quotes, binders, submissions and policies for completeness and high degree of accuracy. Careful review of inspections used to obtain underwriting information, quote rates, or adherence to company underwriting guidelines. Work with the Underwriter to be sure the forms on the policies are the current edition dates used by each Company. Telephone assistance. This duty involves the ability to answer basic questions a Producer may have. If the question is too involved, refer the Producer to an Underwriter, who can help. Performs other duties as assigned. Licenses & Certifications: 220 License Skills & Experience to be Successful: Bachelor’s Degree from a four year college or university in related field (preferred) CIC or CPCU designation (preferred) 2-4 years related experience in industry. (preferred) High School Diploma or equivalent. Exceptional telephone demeanor Ability to maintain a high level of confidentiality Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Posted 4 weeks
Dental Office Assistant – Business Assistant
Heartland Dental - Jacksonville, FL 32256
Business Assistant Reedy Branch Family Dentistry is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Posted 4 weeks
Patient Relations Coordinator
Ackerman Urology - Saint Augustine, FL 32095
Ackerman Urology, a private physician-owned practice, is dedicated to delivering the highest quality urological care in a compassionate, patient-centered environment. Through our strong partnership with Ackerman Cancer Center, we are uniquely positioned to provide men facing a prostate cancer diagnosis with innovative treatment options and the best possible outcomes. We are proud to offer a comprehensive benefits package that includes medical, dental, and vision coverage, voluntary benefits, a 401k retirement plan, tuition reimbursement, and generous paid time off (PTO). Position Overview The Patient Relations Coordinator is responsible for managing patient interactions,including answering multi-line phone calls, scheduling appointments, verifyinginsurance eligibility, and collecting co-pays. This role also assists with medical records, coordinates physician schedules, and ensures accuratedocumentation in the Electronic Medical Records (EMR) system. Additionally, thecoordinator performs general office and receptionist duties, contributing to anefficient and welcoming healthcare environment. Essential Job Functions Provide professional telephone services, schedule appointments, and send reminders Greet and check in patients, assist with paperwork, and enter information into the EMR system Verify and update patient demographics and insurance eligibility, including obtaining prior referrals Process co-payments and track patient financial responsibilities Coordinate appointments with referring physicians and schedule follow-ups and physician-ordered tests Track and update physician schedules Obtain, scan, and attach medical records to patient charts Maintain the waiting room, ensure a welcoming environment, and prepare refreshments Make reminder calls for labs, follow-ups, and upcoming visits Generate daily clinical summaries and weekly demographic compliance reports Obtain and upload patient photos for charts Requirements: Required Associate’s or Bachelor’s Degree preferred Strong organization, time management, and attention to detail Excellent telephone etiquette and communication skills Professional, friendly, and confident interpersonal skills Knowledge of medical terminology and insurance verification processes Proficiency in Microsoft Office (Excel, Outlook, Word) and standard office equipment Preferred Medical office experience Prior experience working in a medical office Experience with multi-line phone systems and Electronic Medical Records (EMRs) Bilingual proficiency is a plus Knowledge of Insurance verification Hours: Monday- Friday 8:00 AM-4:30PM
Posted 4 weeks
Patient Access Representative (PAR)
agape community health center - Jacksonville, FL 32244
Patient Check-In • Check patient in through EMR (Athena) • Ensure all demographic information is correct • Accurately collect data for weekly and monthly reports if applicable • Check portal status (email on file) • Collect co-pay/sliding fee from patient and outstanding balances Patient Check-Out • Check patient out of EMR (Athena) upon end of office visit • Ensure each patient has a follow-up appointment scheduled • Check portal status (email on file) Review of Provider's Schedules • Print and review your provider's schedule weekly to ensure template is accurate and patients are scheduled appropriately • immediately notify Operations Manager of any schedule discrepancies for correction • Schedules and End of Day Report must be signed by PAR and emailed to Operations Manager by close of business (5pm) daily Reminder Calls • PAR will contact patients daily to remind them of upcoming appointment • PAR will remind patients of appointment time, provider scheduled, co-payments/sliding fee and any outstanding balances • Verify patient insurance eligibility and be sure it is uploaded into patient's chart No-Shows • Contact and reschedule all No Shows • Make 3 documented attempts to contact patient and reschedule appointment Voicemail Messages • PAR will retrieve all voicemail messages in a reasonable timeframe and always by the close of business (5pm) daily Task Buckets Workflow Dashboard No- Shows Eligibility Appointments to Reschedule Appointments to Schedule (if patient has already been contacted, please delete from workflow dashboard)
Posted 4 weeks
Patient Relations Coordinator
Ackerman Cancer Center - Jacksonville, FL 32223
BE A PART OF THE ACKERMAN ADVANTAGE! Ackerman Cancer Center, the pioneering leader in cancer treatment, is seeking a dedicated and skilled Patient Relations Coordinator to join our team. With the distinction of being the only physician-owned proton center in the world, we are committed to providing innovative and patient-centric care.. At Ackerman Cancer Center, we believe in a work-life balance, ensuring your personal and professional fulfillment. Additionally, we are delighted to offer a comprehensive benefits package that includes medical, dental and vision coverage, as well as voluntary benefits, a 401k retirement plan, tuition reimbursement and generous paid time off (PTO). Position Overview The Patient Relations Coordinator is responsible for managing patient interactions, including answering multi-line phone calls, scheduling appointments, verifying insurance eligibility, and collecting co-pays. This role also assists with medical records, coordinates physician schedules, and ensures accurate documentation in the Electronic Medical Records (EMR) system. Additionally, the coordinator performs general office and receptionist duties, contributing to an efficient and welcoming healthcare environment. Essential Job Functions Provide professional telephone services, schedule appointments, and send reminders Greet and check in patients, assist with paperwork, and enter information into the EMR system Verify and update patient demographics and insurance eligibility, including obtaining prior referrals Process co-payments and track patient financial responsibilities Coordinate appointments with referring physicians and schedule follow-ups and physician-ordered tests Track and update physician schedules Obtain, scan, and attach medical records to patient charts Maintain the waiting room, ensure a welcoming environment, and prepare refreshments Make reminder calls for labs, follow-ups, and upcoming visits Generate daily clinical summaries and weekly demographic compliance reports Obtain and upload patient photos for charts Requirements: Required Associate’s or Bachelor’s Degree preferred Strong organization, time management, and attention to detail Excellent telephone etiquette and communication skills Professional, friendly, and confident interpersonal skills Knowledge of medical terminology and insurance verification processes Proficiency in Microsoft Office (Excel, Outlook, Word) and standard office equipment Preferred Medical office experience Prior experience working in a medical office Experience with multi-line phone systems and Electronic Medical Records (EMRs) Bilingual proficiency is a plus Knowledge of Insurance verification Hours: Generally, Monday - Friday 8:30am-5:00pm