Job Results
Financial Services
Posted 4 weeks
Risk Manager (RN)
Northbank Center for Rehabilitation and Healing - Jacksonville, FL 32202
North Bank Center for Rehabilitation and Healing is a 120-bed skilled nursing and rehabilitation center located in the heart of Downtown Jacksonville, Florida. While we’re often referred to as a nursing home, to our residents and staff, we are so much more. Whether residents are here for short-term rehabilitation or long-term care, we focus on creating a supportive, respectful, and community-driven environment. We are located at 333 E Ashley St, Jacksonville, FL 32202 If you're ready to join a diligent and cheerful team that truly makes a difference, we’d love to meet you! Why Work For Us? Because We Offer Our Employees: * Daily Pay – Work today, get paid today! * Health Insurance * Dental Vision Insurance * Paid Time Off Holiday Pay * 401(k) Retirement Plan * Flexible Scheduling * Direct Deposit * Opportunities for Overtime * Doctegrity – 24/7 telemedicine access for employees and families * Wonderschool – Support for child care and early education options * Panda Perks Benefits – Financial wellness tools, employee discounts, and more * Comfortable Staffing Ratios * A Supportive Team Environment – where everyone is treated with respect, dignity, and compassion #2024 The Risk Manager Nurse will be responsible for Risk Management activities that may include, but may not be limited to, those relating to resident/patient care, clinical practice, medical staff, physical plant and property, safety hazards, and employee safety. Additionally responsible for Quality Assurance/Improvement activities and education that may include, but may not be limited to, those relating to resident/patient care practices, facility quality indicators, incidents, grievances, deficiencies cited by the agency, and plans of action to correct and respond quickly to identified quality concerns. Risk Manager Responsibilities * General Responsibilities * Residents Rights * Safety * Risk Management Responsibilities * Demonstrates knowledge of Infection Control practices in a healthcare setting * Understands, participates and assists in implementing the Quality Improvement Program. * Coordinate the establishment and maintenance of an internal Risk Management/Quality Assurance Program. * Manages the Return to Hospital Program. * Oversee Risk Management and Quality Assurance and Improvement activities. * Provides risk management, risk reduction, and quality assurance/improvement education to staff at orientation, annually, and as needed. * Participates in AHCA survey process. * On call for risk questions and concerns. * Assist with litigation issues as needed. * Other Responsibilities as indicated and/or directed * Administrative Responsibilities including working knowledge Excel, Word, etc. * Special Activities/Attributes Risk Manager Nurse Experience: * Registered Nurse (RN) with CPR. * Long term care experience required and prefer working knowledge of Point Click Care. * Experience as a Nurse Manager in some capacity preferred. * Experience and/or training in Risk Management preferred.
Posted 4 weeks
Quality Improvement Specialist
Sevita - Jacksonville, FL
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Quality Improvement Specialist Do you want to work in a dynamic environment where no day is ever the same as the next? In this role your tasks will be diversified and you will be supporting our mission. Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives. Verify implementation of effective strategies for improvement designed to measure and improve outcome measures. Monitor quality improvement goals and track outcomes and measurements. Review incident data and prepare and analyze trended reports for management. Conduct incident report training and technical support in a region. Perform internal investigations of incidents and/or allegations. Conduct audits and support operations to prepare for licensing / certification reviews. Salary: $50,000/yr Travel between: Jacksonville & Panama City Qualifications: Bachelor’s degree or an equivalent combination of education and experience. Three years’ experience in quality improvement or other related social services field is required. Current driver's license, car registration, and auto insurance. Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines. Excellent communication and customer service skills. A commitment to quality in everything you do. This position is critical to our success and exemplifies the wonderful mission driven work we do here every day. Why Join Us? Full compensation/benefits package for full-time employees. 401(k) with company match. Paid time off and holiday pay. Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers. Enjoy job security with nationwide career development and advancement opportunities. Come join our amazing team of committed and caring professionals. Apply Today! Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Posted 4 weeks
Inventory Auditor
MSI INVENTORY SERVICE - Jacksonville, FL 32202
NOW HIRING - MSI Inventory Service - INVENTORY AUDITORS AND COUNTERS Start your career with MSI as an Inventory Auditor and advancement is available to RX counter, Crew Leader, Crew Manager and above! MSI Inventory Service is one of the largest independent inventory services in the nation. We inventory retail and wholesale locations such as grocery stores, department stores and convenience stores throughout the country. We perform physical inventory counts on various types of merchandise. You will be trained on MSI computer/calculator and portable scanner gun. * Paid training hours after you work your first live inventory * No experience needed * Pay increases available as your performance improves * Higher rate of pay for qualified experienced inventory counters * $100 sign on bonus for qualified experienced inventory counters after 30 days (must meet production standards to qualify) * Must have cell phone * Must have reliable transportation You must have reliable Transportation You must have a cell phone We are looking to build our team with hard working, personable workers. If this is you, we look forward to having you onboard.
Posted 4 weeks
Project Manager
Stellar Energy - Jacksonville, FL 32221
Project Manager Position Type: Full-time, Exempt, Salary Reports to: Chief Commerical Officer Supervisory Responsibility: None Location: Jacksonville, FL Company Summary Stellar Energy provides bespoke state-of-the-art solutions customers build in for optimized performance now, bridging a critical gap in the energy transition towards a better future. In business for over 25 years, we have added efficiency and capacity to customer infrastructure in more than 15 countries. More dispatchable power. Increased LNG production. Greater Data Center efficiency and lower costs. Lower emissions for greater sustainability. Hyperscale deployment at the best possible speed to first megawatt. All delivered with a 100% performance test passage rate. Summary Objective Manages all aspects of small to medium complex projects from inception to conclusion. Someone with hands on Project Management experience at an EPC (Engineering, Procurement, and Construction) company strongly desired. Essential Functions: Manages and coordinates all aspects of project execution from contract signing to customer delivery. Generates and obtains management approval of an execution plan. Prepares and conducts project kick-off meeting. Reviews and manages fulfillment of contracts. Coordinates the reviews and comments on the scope of work, contract, specifications, and supplementary client documentation. Develops, maintains, monitors and updates project schedules to ensure milestones are met. Collaborates with internal and external stakeholders to resolve issues that arise during the project life cycle. Ensures client deliverables are submitted in a timely manner. Generates and manages project budgets over the course of the project life cycle. Creates and maintain a detailed cash flow and man-hours usage to ensure the project stays on budget. Coordinates between internal resources, clients, vendors, sub-contractors, contractors, and technicians throughout execution. Directs fabrication, installation, and start-up issues throughout execution. Verifies project quality through oversight of in-process inspections at manufacturing facilities. Manages change orders, building cost requirements and providing backup documentation. Creates reports and projections for various levels within the organization. Completes project closeout (i.e., punch list items, client final acceptance, etc.); and Responsible for warranty requests by generating and executing a corrective action plan. Manages overall project leadership and decision-making (through proper channels). Manages Contract Handover Checklist Leads customer interface, communications, and management. Manages budget development and timeline development oversite. Manages project scope Attend/participate in gate reviews. Manages and coordinates customer communication. Prepares for ISO 9001 and other audits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Technical Capacity and Existing Knowledge. Communication Proficiency. Problem Solving/Analysis. Self-Motivated/Initiated. Financial Acumen Conflict Resolution Work Environment This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. The employee is occasionally exposed to a variety of extreme conditions at fabrication shops and job sites. Job safety needs to always be considered the top priority. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift or move up to 25 pounds. Expected Hours of Work This is a full-time position. The first shift days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Travel Travel is primarily not required except for local travel during the business day. Additionally, some projects may require out-of-state, out-of-country, and overnight travel up to 20%. Required Education and Experience Experience at an EPC (Engineering, Procurement, and Construction) company Bachelor's degree in construction, engineering, or management related discipline, 5 years of experience in industrial project and/or construction management may be substituted for education requirement A minimum of 3 years of experience in industrial project and / or construction management Proficiency with Microsoft Office suite and enterprise resource planning Preferred Education and Experience Master’s degree in construction, engineering, or management related discipline 5 years’ experience in the power, oil & gas, data center and / or district energy industries Certified as a Project Management Professional (PMP) or equivalent. Work Authorization Must be authorized to work in the USA. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Stellar Energy Americas Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Stellar Energy Americas Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Posted 4 weeks
Implementation Specialist
BLACKHAWK INDUSTRIAL - Jacksonville, FL 32202
WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. **This position is considered safety sensitive and is subject to drug testing, including cannabis.** SUMMARY: The primary function of the Implementation Specialist is to manage the on-boarding of new accounts from crib crawl, to site preparation, to go-live, and post go-live support. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with Core Behaviors Responsible for promoting culture of safety Actively trains new crib personnel with skills and knowledge required to successfully manage crib operations and serves as a mentor, coaching employees as they grow in their role. Assesses crib layout and function to determine capital investment for equipment and headcount Develops and drives process high level improvements to enhance performance (labor productivity, safety, and process quality) across all crib operations Serves as enterprise process owner of crib standard operating procedures Performs audits across crib operations to assess compliance to standards. Directs employees to correct gaps Manages crib crawls to ensure data is consistently collected that meets the requirements of internal stakeholders (Sourcing, ESS, Supply Chain, etc.) Assists in setup of cribs adhering to company standards for product and bin labeling Conducts regular training, both remotely and in person, with crib personnel and with branch customer service teams Assist with home branch related needs while not working on implementation projects or as time permits QUALIFICATIONS: Excellent oral and written communication skills Expert knowledge of P21, Crib Master, Auto Crib Proficient at MS Office Suite of applications Ability to work on multiple projects with a high degree of accuracy Ability to travel up to 50% - 75% of the time SUPERVISORY RESPONSIBILITIES: None required EDUCATION and/or EXPERIENCE: Associates’ Degree and/or related applicable experience 2 years of supervisory experience preferred CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and hear English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection. OTHER INFORMATION: BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment. BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) – Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement – after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer *Executive Search Firms and Staffing Agencies: Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates are not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.
Posted 4 weeks
Accounting Assistant
CES, LLC - Saint Augustine, FL
Job Description Summary: The accounting assistant will work directly with the accounting manager in our Saint Augustine Beach, FL office (HQ). This is an entry-level position that will provide administrative support to our management team. Duties/Responsibilities: Support on contract management/finances. Assisting with payroll management for independent contractors. Keep organized financial records, data entry, vouchers, etc. Assist in year-end audits. Reconciliation of financial records. Administrative support as needed. Required qualifications/skills: Administrative background Familiarity with accounting tasks and QuickBooks Attention to detail, with an ability to spot numerical errors Advanced MS Excel skills (creating spreadsheets and using financial functions) DCAA experience preferred Other: Equal Opportunity Employer/Veterans/Disabled. For more information about CES, please visit www.cesnb.com
Posted 4 weeks
Resident Care Director (LPN or RN) – Assisted Living
Senior Living Communities - Fernandina Beach, FL 32034
At Osprey Village, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work®—and we take immense pride in that designation. Our philosophy, “People First, Always,” underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day. Why Choose Osprey Village? A Culture of Growth and Teamwork: We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged. Make a Difference: Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community. Collaborative Environment: Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere. We’re looking for a Resident Care Director: As the Resident Care Director, you will be for establishing and implementing standards of resident care throughout assisted living and memory care on a 24-hour basis. This position oversees all direct care aspects, directing and evaluating of direct care personnel providing person centered care within the assisted living and memory care environments. Are You Ready to Make an Impact? If you're passionate about making a difference in the lives of seniors and want to be part of a team that strives for excellence, we invite you to apply today! ESSENTIAL FUNCTIONS: Maintains staffing in accordance with established policies and state regulations. Serves as the senior Team Member on site in the absence of the Administrator and Director of Nursing. Ensures compliance with all federal, state and local regulations. Conducts Quality Assurance audits as needed. Oversees staff development programs for all Healthcare Team Members. Supervises and participates in providing care for residents in AL/MC. Performs professional nursing services which includes, but is not limited to, resident assessments, recording vital signs, administering medications/treatments, etc. Keeps timely documentation of written reports and verbal reports. Makes rounds on a regular basis assessing the health and mental status of each resident during the shift. Ensures that significant clinical developments of residents are reported to their physicians, the Medical Director, the Executive Director and State (if necessary). Orders all nursing supplies, office supplies and equipment for AL/MC. Participates in a new Team Member orientation program, including private duty and agency. Participates in the coordination of resident care services through departmental Team Member meetings. Serves “on-call” on weekends and after normal working hours. Accepts “Manager on Duty” responsibilities as assigned by supervisor. Participates in and attends all required in-service training and education programs as scheduled. Other duties as assigned. Managing patients' electronic records and documents. Interacting with doctors, patients and family members. Implementing and overseeing infection control, pharmaceutical regimens and nursing policies & procedures. Recruitment and retention of licensed and unlicensed nursing staff. Key contributor to the QAPI process. Managing and maintaining census growth. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of work and to provide the supervisor with actionable, accurate data. Initiative – Is self-motivated and personally competitive. Wants to achieve for the good of the Company and the team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to the supervisor on an ongoing basis. Flexibility – The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism. Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism – Ensures service is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company’s Guiding Principles: People First, Always We Exist to Serve our Members We Have a Responsibility to be Full Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires frequent standing, walking, bending, kneeling, stooping and climbing. This position will be required to lift or carry weight up to 50 lbs. and ability to push up to 250 pounds independently. The individual must use proper body mechanics to assist residents in their daily living. This position regularly requires long hours and frequent night and weekend work. TRAVEL: No travel is expected although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions. EDUCATION AND EXPERIENCE REQUIREMENTS: Current state licensure as a Registered Nurse or Licensed Practical Nurse. Certification in CPR, AED and First Aide Certification Administrative and management experience required. Two years’ experience in a similar healthcare position preferred. Five years of assisted living healthcare experience desired. Remain in good standing with all standards of the Nurse Practice Act. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to read, write, speak and understand English fluently. Ability to meet or exceed the company’s attendance and punctuality standards. Ability to use Electronic Records and miscellaneous software and office equipment. Ability to understand and follow directions as given. Ability to work with minimal supervision.
Posted 4 weeks
Relationship Specialist
VyStar Credit Union - Neptune Beach, FL 32266
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES • Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. • Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. • Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. • Handle personal and business account transactions, open accounts, and process various types of loan applications. • Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. • Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. • Support and participate in all Credit Union initiatives and campaigns. • Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. • Work with relative independence to accomplish tasks. • Exhibit a high degree of integrity, trustworthiness, and professionalism always. • Exude a positive and professional attitude with members and partners consistently. • Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. • Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. • Actively lead by example through community service supporting the VyStar brand. • Utilize excellent verbal and written communication skills. • Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. • Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. • Address and overcome objections effectively while educating members about the wide array of offerings available. • Perform other duties as assigned. • All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION • High School Diploma/GED is required. • Associate’s degree is preferred. EXPERIENCE • Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES • Ability to process accurate transactions and requests. • Must possess and utilize excellent listening skills, verbal, and written communications skills. • Proficient in the use of the Internet and Microsoft Office. • Must have an outgoing personality and a strong desire to help people. • Must be professional in appearance and attitude. • Must be able to handle many tasks in a fast-paced environment. • Must possess strong critical thinking and decision-making abilities. • Strong communication skills and a genuine passion for sales are essential for success in this role. • May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. • Focus - Focus your full attention by carefully listening to and observing your client or member. • Connect - Consistently be friendly and approachable. Demonstrate you care. • Understand - Listen empathetically and ask questions. (70%/30%) • Counsel - Recommend solutions based on your client’s or member’s needs and objectives. • Advance - Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 4 weeks
Night Auditor | Jacksonville Beach Springhill Suites
Shaner Hotel Group - Jacksonville Beach, FL
Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned. Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel has amazing opportunities at our brand-new Springhill Suites Jacksonville Beach Oceanfront. This 156-all suite hotel is located directly on Jacksonville Beach and next door to the Jacksonville Beach Fishing Pier. This custom designed hotel with breath taking views, along with an oceanfront restaurant and bar is the perfect blend of elegance and style. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Posted 4 weeks
Relationship Specialist I
VyStar Credit Union - Jacksonville, FL 32221
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources