Sandblaster Position Type: Full-time, Non Exempt, Hourly Reports to: Fabrication Manager Supervisory Responsibility: None Location: Jacksonville, FL Company Summary Stellar Energy provides custom power augmentation and energy plant solutions for power generation and utilities, liquefied natural gas (LNG), data center, biopharma and other markets. Stellar Energy’s innovative solutions include turbine inlet air chilling, inlet air conditioning (heating and cooling), evaporative cooling, direct contact air chilling, thermal energy storage, district cooling and central utility plants. The company’s experience spans more than 20 years and stretches across the globe, with offices in the United States, Asia and the Middle East and North Africa (MENA) region. Summary Objective To operate and maintain spray painting and sandblasting equipment for application of various industrial coating methods. Essential Functions Fluent in the understanding of coating product data sheets and the related SDS sheets, how the requirements will be met and the application of said products in a safe / timely fashion. Understands SSPC Standards and how they apply to surface coating documentation to NACE Standards. Operate and maintain all equipment, paint, ventilation, compressed air, blast and PPE; related to the application of sprayed, rolled and brushed products in the industrial environment. To include but not limited to: Various Urethanes Industrial Zinc Epoxy’s Industrial Alkyds Inorganic and Organic Zinc-Rich Primers Acrylics Enamels Comprehend Mil Spec requirement, measurement policy and maintenance of required reporting documentation. Understand how humidity, temperature, surface profile, etc. affects final product and measure / monitor throughout work flow process for reporting documentation. Operate overhead cranes and or forklifts, while adhering to industry standard practices of safe rigging systems and techniques. Accountability for completion of daily work assignments while monitoring quality, safety and health regulations. Documentation of all quality reporting methods employed per SEA Quality Standards Complies with all company policies, procedures and safety requirements and physically / medically qualified to wear required PPE per OSHA standards. Prepares for ISO 9001 and other audits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Collaboration Skills Reliable Attendance Decision Making Leadership Communication Proficiency; Written and Verbal Ethical Conduct Problem Solving Organizational Skills Thoroughness Time Management Work Environment This position operates out of a fabrication facility. While performing the duties of this job, the employee is sometimes exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Expected Hours of Work This is a full-time position. Third shift days and hours of work are Sunday through Thursday, 11:00 p.m. to 7:30 a.m. Occasional weekend work may be required as job duties demand. Travel Travel is primarily not required with exception to local travel during the business day. Required Education and Experience High school diploma or GED 5+ Years’ related experience or training Preferred Education and Experience 3+ Years’ experience in Industrial Coatings. Some vocational technical training is desired. Ideal candidates should have NACE and SSPC Industrial Painting Certification Additional Eligibility Qualifications Must have dependable transportation, valid driver’s license, clean back-ground check and random drug screening consent. Work Authorization Must be authorized to work in USA. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
1st Class Painter Position Type: Full-time, Non-Exempt, Hourly Reports to: Fabrication Manager Supervisory Responsibility: None Location: Jacksonville, FL ________________________________________ Company Summary Stellar Energy provides custom power augmentation and energy plant solutions for power generation and utilities, liquefied natural gas (LNG), data center, biopharma and other markets. Stellar Energy’s innovative solutions include turbine inlet air chilling, inlet air conditioning (heating and cooling), evaporative cooling, direct contact air chilling, thermal energy storage, district cooling and central utility plants. The company’s experience spans more than 20 years and stretches across the globe, with offices in the United States, Asia and the Middle East and North Africa (MENA) region. Summary Objective To operate and maintain spray painting and sandblasting equipment for application of various industrial coating methods. Essential Functions •Fluent in the understanding of coating product data sheets and the related SDS sheets, how the requirements will be met and the application of said products in a safe / timely fashion. •Understands SSPC Standards and how they apply to surface coating documentation to NACE Standards. •Operate and maintain all equipment, paint, ventilation, compressed air, blast and PPE; related to the application of sprayed, rolled and brushed products in the industrial environment. To include but not limited to: oVarious Urethanes oIndustrial Zinc Epoxy’s oIndustrial Alkyds oInorganic and Organic Zinc-Rich Primers oAcrylics oEnamels •Comprehend Mil Spec requirement, measurement policy and maintenance of required reporting documentation. •Understand how humidity, temperature, surface profile, etc. affects final product and measure / monitor throughout work flow process for reporting documentation. •Operate overhead cranes and or forklifts, while adhering to industry standard practices of safe rigging systems and techniques. •Accountability for completion of daily work assignments while monitoring quality, safety and health regulations. •Safely and efficiently direct and monitor one or more helpers. •Documentation of all quality reporting methods employed per SEA Quality Standards •Complies with all company policies, procedures and safety requirements and physically / medically qualified to wear required PPE per OSHA standards. •Prepares for ISO 9001 and other audits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies •Collaboration Skills •Reliable Attendance •Decision Making •Leadership •Communication Proficiency; Written and Verbal •Ethical Conduct •Problem Solving •Organizational Skills •Thoroughness •Time Management Work Environment This position operates out of a fabrication facility. While performing the duties of this job, the employee is sometimes exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Expected Hours of Work This is a full-time position. First shift days and hours of work are Sunday through Friday, 11:00PM to 7:30AM. Occasional weekend work may be required as job duties demand. Travel Travel is primarily not required with exception to local travel during the business day. Required Education and Experience •High school diploma or GED •5+ Years’ related experience or training Preferred Education and Experience •3+ Years’ experience in Industrial Coatings. •Some vocational technical training is desired. •Ideal candidates should have NACE and SSPC Industrial Painting Certification Additional Eligibility Qualifications Must have dependable transportation, valid driver’s license, clean back-ground check and random drug screening consent. Work Authorization Must be authorized to work in USA. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ________________________________________ Stellar Energy Americas Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stellar Energy Americas Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Description Job Description: Title: Process Improvement Analyst II – Process Excellence Candidates based in Florida are highly preferred Fully Remote: Florida, Georgia, North Carolina, South Carolina or Virginia candidates Required: 2-4 years process analyst, business process management, project management and/or related experience Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Process Improvement Analyst II plays a key role in evaluating, redesigning, and enhancing business processes across functional areas. This role supports IOA’s operational excellence by applying process improvement methodologies, conducting research and analysis, and partnering with cross-functional teams to deliver meaningful, measurable improvements. The Analyst II works on initiatives of moderate to high complexity, balancing independent decision-making with collaboration and consultation from senior peers. They contribute to change management efforts, identify optimization opportunities, and ensure process improvements are implemented smoothly and effectively. Key Responsibilities: Process Evaluation & Design: Assess, map, and redesign business processes using established methodologies to enhance quality, efficiency, and consistency. Process Improvement Methodologies: Apply techniques such as Lean, Six Sigma, ISO, Agile, or related frameworks to diagnose issues and recommend solutions. Data & Root Cause Analysis: Collect, analyze, and interpret data to uncover trends, identify bottlenecks, and validate opportunities for improvement. Project Participation & Leadership: Lead or support multiple process improvement initiatives, coordinating tasks and timelines with moderate supervision. Cross-Functional Collaboration: Facilitate working sessions with stakeholders across departments to build consensus and ensure alignment throughout improvement efforts. Change Management Support: Assist in communicating, implementing, and reinforcing new or updated processes while helping stakeholders adapt effectively. Documentation & Workflow Development: Create detailed process documentation, workflows, diagrams, and training materials to support adoption and knowledge transfer. Performance Monitoring: Support the development of metrics, dashboards, or monitoring tools to track process effectiveness and sustainability. Stakeholder Consultation: Partner with business units to identify improvement opportunities and provide recommendations aligned with organizational goals. Training & Presentations: Deliver process-related presentations or training as needed to support project understanding and alignment. Quality & Compliance Focus: Engage in quality improvement initiatives and ensure processes meet IOA standards, regulatory requirements, and best practices. Risk Awareness: Support process reviews that consider operational risks, ensuring redesigns address compliance and quality implications. Process Integration: Assist in integrating updated processes within existing systems and business operations, coordinating with impacted teams. Industry & Organizational Knowledge: Maintain awareness of relevant insurance industry processes, trends, and regulatory practices to inform recommendations. Team Support & Collaboration: Provide guidance to junior team members when needed and collaborate closely with peers on shared improvements. Ideal Candidate Qualifications: 2–4 years of experience in process analysis, business process management, project management, and/or related operational improvement work. Bachelor’s degree (preferred) OR a combination of training, certifications, and experience that provides equivalent knowledge. Demonstrated proficiency with at least one improvement or project methodology (e.g., Lean, Six Sigma, ISO, Agile, ADKAR, PMP). Strong analytical and problem‑solving skills with the ability to evaluate complex workflows and propose practical, scalable solutions. Effective communication skills with the ability to tailor messaging to various roles and levels across the organization. Proven ability to collaborate with cross‑functional teams, facilitate discussions, and build consensus. Strong organizational and time‑management skills, with experience coordinating multiple initiatives simultaneously. Solid understanding of business operations, process workflows, and insurance industry concepts preferred. What We Offer: Highly competitive pay rate based on relevant work experience. Compensation for travel and mileage. Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $70,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Description Job Description: Title: Process Improvement Analyst II – Process Excellence Candidates based in Florida are highly preferred Fully Remote: Florida, Georgia, North Carolina, South Carolina or Virginia candidates Required: 2-4 years process analyst, business process management, project management and/or related experience Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Process Improvement Analyst II plays a key role in evaluating, redesigning, and enhancing business processes across functional areas. This role supports IOA’s operational excellence by applying process improvement methodologies, conducting research and analysis, and partnering with cross-functional teams to deliver meaningful, measurable improvements. The Analyst II works on initiatives of moderate to high complexity, balancing independent decision-making with collaboration and consultation from senior peers. They contribute to change management efforts, identify optimization opportunities, and ensure process improvements are implemented smoothly and effectively. Key Responsibilities: Process Evaluation & Design: Assess, map, and redesign business processes using established methodologies to enhance quality, efficiency, and consistency. Process Improvement Methodologies: Apply techniques such as Lean, Six Sigma, ISO, Agile, or related frameworks to diagnose issues and recommend solutions. Data & Root Cause Analysis: Collect, analyze, and interpret data to uncover trends, identify bottlenecks, and validate opportunities for improvement. Project Participation & Leadership: Lead or support multiple process improvement initiatives, coordinating tasks and timelines with moderate supervision. Cross-Functional Collaboration: Facilitate working sessions with stakeholders across departments to build consensus and ensure alignment throughout improvement efforts. Change Management Support: Assist in communicating, implementing, and reinforcing new or updated processes while helping stakeholders adapt effectively. Documentation & Workflow Development: Create detailed process documentation, workflows, diagrams, and training materials to support adoption and knowledge transfer. Performance Monitoring: Support the development of metrics, dashboards, or monitoring tools to track process effectiveness and sustainability. Stakeholder Consultation: Partner with business units to identify improvement opportunities and provide recommendations aligned with organizational goals. Training & Presentations: Deliver process-related presentations or training as needed to support project understanding and alignment. Quality & Compliance Focus: Engage in quality improvement initiatives and ensure processes meet IOA standards, regulatory requirements, and best practices. Risk Awareness: Support process reviews that consider operational risks, ensuring redesigns address compliance and quality implications. Process Integration: Assist in integrating updated processes within existing systems and business operations, coordinating with impacted teams. Industry & Organizational Knowledge: Maintain awareness of relevant insurance industry processes, trends, and regulatory practices to inform recommendations. Team Support & Collaboration: Provide guidance to junior team members when needed and collaborate closely with peers on shared improvements. Ideal Candidate Qualifications: 2–4 years of experience in process analysis, business process management, project management, and/or related operational improvement work. Bachelor’s degree (preferred) OR a combination of training, certifications, and experience that provides equivalent knowledge. Demonstrated proficiency with at least one improvement or project methodology (e.g., Lean, Six Sigma, ISO, Agile, ADKAR, PMP). Strong analytical and problem‑solving skills with the ability to evaluate complex workflows and propose practical, scalable solutions. Effective communication skills with the ability to tailor messaging to various roles and levels across the organization. Proven ability to collaborate with cross‑functional teams, facilitate discussions, and build consensus. Strong organizational and time‑management skills, with experience coordinating multiple initiatives simultaneously. Solid understanding of business operations, process workflows, and insurance industry concepts preferred. What We Offer: Highly competitive pay rate based on relevant work experience. Compensation for travel and mileage. Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $70,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Description Job Description: Title: Process Improvement Analyst II – Process Excellence Candidates based in Florida are highly preferred Fully Remote: Florida, Georgia, North Carolina, South Carolina or Virginia candidates Required: 2-4 years process analyst, business process management, project management and/or related experience Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Process Improvement Analyst II plays a key role in evaluating, redesigning, and enhancing business processes across functional areas. This role supports IOA’s operational excellence by applying process improvement methodologies, conducting research and analysis, and partnering with cross-functional teams to deliver meaningful, measurable improvements. The Analyst II works on initiatives of moderate to high complexity, balancing independent decision-making with collaboration and consultation from senior peers. They contribute to change management efforts, identify optimization opportunities, and ensure process improvements are implemented smoothly and effectively. Key Responsibilities: Process Evaluation & Design: Assess, map, and redesign business processes using established methodologies to enhance quality, efficiency, and consistency. Process Improvement Methodologies: Apply techniques such as Lean, Six Sigma, ISO, Agile, or related frameworks to diagnose issues and recommend solutions. Data & Root Cause Analysis: Collect, analyze, and interpret data to uncover trends, identify bottlenecks, and validate opportunities for improvement. Project Participation & Leadership: Lead or support multiple process improvement initiatives, coordinating tasks and timelines with moderate supervision. Cross-Functional Collaboration: Facilitate working sessions with stakeholders across departments to build consensus and ensure alignment throughout improvement efforts. Change Management Support: Assist in communicating, implementing, and reinforcing new or updated processes while helping stakeholders adapt effectively. Documentation & Workflow Development: Create detailed process documentation, workflows, diagrams, and training materials to support adoption and knowledge transfer. Performance Monitoring: Support the development of metrics, dashboards, or monitoring tools to track process effectiveness and sustainability. Stakeholder Consultation: Partner with business units to identify improvement opportunities and provide recommendations aligned with organizational goals. Training & Presentations: Deliver process-related presentations or training as needed to support project understanding and alignment. Quality & Compliance Focus: Engage in quality improvement initiatives and ensure processes meet IOA standards, regulatory requirements, and best practices. Risk Awareness: Support process reviews that consider operational risks, ensuring redesigns address compliance and quality implications. Process Integration: Assist in integrating updated processes within existing systems and business operations, coordinating with impacted teams. Industry & Organizational Knowledge: Maintain awareness of relevant insurance industry processes, trends, and regulatory practices to inform recommendations. Team Support & Collaboration: Provide guidance to junior team members when needed and collaborate closely with peers on shared improvements. Ideal Candidate Qualifications: 2–4 years of experience in process analysis, business process management, project management, and/or related operational improvement work. Bachelor’s degree (preferred) OR a combination of training, certifications, and experience that provides equivalent knowledge. Demonstrated proficiency with at least one improvement or project methodology (e.g., Lean, Six Sigma, ISO, Agile, ADKAR, PMP). Strong analytical and problem‑solving skills with the ability to evaluate complex workflows and propose practical, scalable solutions. Effective communication skills with the ability to tailor messaging to various roles and levels across the organization. Proven ability to collaborate with cross‑functional teams, facilitate discussions, and build consensus. Strong organizational and time‑management skills, with experience coordinating multiple initiatives simultaneously. Solid understanding of business operations, process workflows, and insurance industry concepts preferred. What We Offer: Highly competitive pay rate based on relevant work experience. Compensation for travel and mileage. Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $70,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Description Job Description: Title: Process Improvement Analyst II – Process Excellence Candidates based in Florida are highly preferred Fully Remote: Florida, Georgia, North Carolina, South Carolina or Virginia candidates Required: 2-4 years process analyst, business process management, project management and/or related experience Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Process Improvement Analyst II plays a key role in evaluating, redesigning, and enhancing business processes across functional areas. This role supports IOA’s operational excellence by applying process improvement methodologies, conducting research and analysis, and partnering with cross-functional teams to deliver meaningful, measurable improvements. The Analyst II works on initiatives of moderate to high complexity, balancing independent decision-making with collaboration and consultation from senior peers. They contribute to change management efforts, identify optimization opportunities, and ensure process improvements are implemented smoothly and effectively. Key Responsibilities: Process Evaluation & Design: Assess, map, and redesign business processes using established methodologies to enhance quality, efficiency, and consistency. Process Improvement Methodologies: Apply techniques such as Lean, Six Sigma, ISO, Agile, or related frameworks to diagnose issues and recommend solutions. Data & Root Cause Analysis: Collect, analyze, and interpret data to uncover trends, identify bottlenecks, and validate opportunities for improvement. Project Participation & Leadership: Lead or support multiple process improvement initiatives, coordinating tasks and timelines with moderate supervision. Cross-Functional Collaboration: Facilitate working sessions with stakeholders across departments to build consensus and ensure alignment throughout improvement efforts. Change Management Support: Assist in communicating, implementing, and reinforcing new or updated processes while helping stakeholders adapt effectively. Documentation & Workflow Development: Create detailed process documentation, workflows, diagrams, and training materials to support adoption and knowledge transfer. Performance Monitoring: Support the development of metrics, dashboards, or monitoring tools to track process effectiveness and sustainability. Stakeholder Consultation: Partner with business units to identify improvement opportunities and provide recommendations aligned with organizational goals. Training & Presentations: Deliver process-related presentations or training as needed to support project understanding and alignment. Quality & Compliance Focus: Engage in quality improvement initiatives and ensure processes meet IOA standards, regulatory requirements, and best practices. Risk Awareness: Support process reviews that consider operational risks, ensuring redesigns address compliance and quality implications. Process Integration: Assist in integrating updated processes within existing systems and business operations, coordinating with impacted teams. Industry & Organizational Knowledge: Maintain awareness of relevant insurance industry processes, trends, and regulatory practices to inform recommendations. Team Support & Collaboration: Provide guidance to junior team members when needed and collaborate closely with peers on shared improvements. Ideal Candidate Qualifications: 2–4 years of experience in process analysis, business process management, project management, and/or related operational improvement work. Bachelor’s degree (preferred) OR a combination of training, certifications, and experience that provides equivalent knowledge. Demonstrated proficiency with at least one improvement or project methodology (e.g., Lean, Six Sigma, ISO, Agile, ADKAR, PMP). Strong analytical and problem‑solving skills with the ability to evaluate complex workflows and propose practical, scalable solutions. Effective communication skills with the ability to tailor messaging to various roles and levels across the organization. Proven ability to collaborate with cross‑functional teams, facilitate discussions, and build consensus. Strong organizational and time‑management skills, with experience coordinating multiple initiatives simultaneously. Solid understanding of business operations, process workflows, and insurance industry concepts preferred. What We Offer: Highly competitive pay rate based on relevant work experience. Compensation for travel and mileage. Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $70,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Description Job Description: Title: Process Improvement Analyst II – Process Excellence Candidates based in Florida are highly preferred Fully Remote: Florida, Georgia, North Carolina, South Carolina or Virginia candidates Required: 2-4 years process analyst, business process management, project management and/or related experience Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Process Improvement Analyst II plays a key role in evaluating, redesigning, and enhancing business processes across functional areas. This role supports IOA’s operational excellence by applying process improvement methodologies, conducting research and analysis, and partnering with cross-functional teams to deliver meaningful, measurable improvements. The Analyst II works on initiatives of moderate to high complexity, balancing independent decision-making with collaboration and consultation from senior peers. They contribute to change management efforts, identify optimization opportunities, and ensure process improvements are implemented smoothly and effectively. Key Responsibilities: Process Evaluation & Design: Assess, map, and redesign business processes using established methodologies to enhance quality, efficiency, and consistency. Process Improvement Methodologies: Apply techniques such as Lean, Six Sigma, ISO, Agile, or related frameworks to diagnose issues and recommend solutions. Data & Root Cause Analysis: Collect, analyze, and interpret data to uncover trends, identify bottlenecks, and validate opportunities for improvement. Project Participation & Leadership: Lead or support multiple process improvement initiatives, coordinating tasks and timelines with moderate supervision. Cross-Functional Collaboration: Facilitate working sessions with stakeholders across departments to build consensus and ensure alignment throughout improvement efforts. Change Management Support: Assist in communicating, implementing, and reinforcing new or updated processes while helping stakeholders adapt effectively. Documentation & Workflow Development: Create detailed process documentation, workflows, diagrams, and training materials to support adoption and knowledge transfer. Performance Monitoring: Support the development of metrics, dashboards, or monitoring tools to track process effectiveness and sustainability. Stakeholder Consultation: Partner with business units to identify improvement opportunities and provide recommendations aligned with organizational goals. Training & Presentations: Deliver process-related presentations or training as needed to support project understanding and alignment. Quality & Compliance Focus: Engage in quality improvement initiatives and ensure processes meet IOA standards, regulatory requirements, and best practices. Risk Awareness: Support process reviews that consider operational risks, ensuring redesigns address compliance and quality implications. Process Integration: Assist in integrating updated processes within existing systems and business operations, coordinating with impacted teams. Industry & Organizational Knowledge: Maintain awareness of relevant insurance industry processes, trends, and regulatory practices to inform recommendations. Team Support & Collaboration: Provide guidance to junior team members when needed and collaborate closely with peers on shared improvements. Ideal Candidate Qualifications: 2–4 years of experience in process analysis, business process management, project management, and/or related operational improvement work. Bachelor’s degree (preferred) OR a combination of training, certifications, and experience that provides equivalent knowledge. Demonstrated proficiency with at least one improvement or project methodology (e.g., Lean, Six Sigma, ISO, Agile, ADKAR, PMP). Strong analytical and problem‑solving skills with the ability to evaluate complex workflows and propose practical, scalable solutions. Effective communication skills with the ability to tailor messaging to various roles and levels across the organization. Proven ability to collaborate with cross‑functional teams, facilitate discussions, and build consensus. Strong organizational and time‑management skills, with experience coordinating multiple initiatives simultaneously. Solid understanding of business operations, process workflows, and insurance industry concepts preferred. What We Offer: Highly competitive pay rate based on relevant work experience. Compensation for travel and mileage. Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $70,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Title: Front Desk Receptionist – Primary Care Company: Coastal Health Location: Orange Park, Florida Employment Type: Full-Time About Coastal Health Coastal Health is a growing primary care practice dedicated to delivering compassionate, high-quality healthcare to our community. We pride ourselves on creating a welcoming, patient-centered environment and supporting our team with strong leadership and full benefits. Position Overview We are seeking a professional, friendly, and detail-oriented Front Desk Receptionist to join our primary care team. The Front Desk team plays a vital role in creating a positive first impression and ensuring smooth daily office operations. Key Responsibilities Greet and check in/check out patients in a courteous and professional manner Verify insurance eligibility and collect copays Schedule appointments and manage provider calendars Answer and route incoming phone calls Maintain accurate patient records in the electronic health record (EHR) system Process referrals and coordinate with clinical staff as needed Handle scanning, faxing, and other administrative tasks Ensure the reception area remains organized and welcoming Qualifications Previous medical front desk experience preferred (primary care experience a plus) Knowledge of insurance verification and medical terminology preferred Experience with EHR systems Strong communication and customer service skills Ability to multitask in a fast-paced environment Professional demeanor and positive attitude Compensation & Benefits Competitive salary based on experience Full benefits package Paid Time Off Paid holidays Opportunities for growth within a growing healthcare organization If you are a dependable team player who thrives in a patient-focused environment, we would love to hear from you. Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.
Walker Allergy and ENT are a multi-service ENT practice providing comprehensive ENT, Audiology, and Allergy services. We have built a well-known and highly respected reputation within the Fleming Island and Jacksonville communities, and we are seeking a highly motivated Office Specialist to join our growing team. Position Summary The Office Specialist serves as a key point of contact for patients and plays an essential role in ensuring efficient front-office operations. The ideal candidate is organized, detail-oriented, and committed to delivering exceptional patient service. Key Responsibilities Welcome and introduce patients to the practice through in-person visits, phone communication, referrals, and electronic correspondence Schedule appointments in accordance with established office protocols Verify patient insurance benefits and eligibility, with a clear understanding of co-payments, co-insurance, and deductibles Accurately communicate insurance benefits and financial responsibilities to patients Obtain and verify appropriate referrals prior to patient visits, including hospital consultations (new and follow-up) Post charges accurately using CPT codes, ICD-10 codes, and appropriate modifiers Collect and post patient co-payments, co-insurance, deductibles, and outstanding balances at time of service Maintain accurate physician clinic and surgery schedules/calendars Monitor work assignments and align daily activities with office goals and performance standards Maintain organized and efficient office workflow Respond to patient calls, electronic messages, and correspondence in a timely and professional manner Maintain accurate personnel records and files Qualifications & Experience Previous experience in a medical office setting preferred Knowledge of medical terminology and medical practices preferred Understanding of HIPAA regulations and compliance procedures preferred Experience with EMR systems preferred Proficiency in Microsoft Office applications (Excel, Word, etc.) Experience with internet-based applications such as Google Sheets and Google Doc
Description Apply Today – Training Classes Begin March & April 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role. Key Date: Unlicensed Class: March 23, 2026 Licensed Class: April 6, 2026 Start your journey with us and build a career where your talent and passion for helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more! Why Liberty Mutual? Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You’d be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services. Qualifications 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco