Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? NOTE: This position is hybrid (3 days onsite) in our FIS Office locations in Jacksonville (FL), Milwaukee (WI), & Atlanta (GA). About the Team: The team implements and supports Treasury and Payment solutions in Public Cloud environments (AWS/Azure), focus is around platform delivery and operational support using SRE principles What you will be doing: Build software solutions and systems to manage platform infrastructure and applications. Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Improve reliability, quality, and time-to-market of our suite of software solutions. Build monitoring that alerts on symptoms rather than on outages. Run the production environment by monitoring availability and taking a holistic view of system health. Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve. Provide primary operational support and engineering for multiple large, distributed software applications. Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding. Create sustainable systems and services through automation and uplifts. Balance feature development speed and reliability with well-defined service level objectives. Partner with stakeholders to design and deliver a reliable, scalable, secure, and performant platform. Stay current on technical trends to suggest innovative tools and approaches to problems. A proactive approach to spotting problems, areas for improvement, and performance bottlenecks. Identify and resolve problems promptly to meet and improve service levels and standards. What you will need: 5+ years of experience in IT operations, infrastructure management, or related technical roles. Public Cloud (AWS) – Hands-on experience with AWS services for infrastructure and application hosting. Infrastructure as Code (Terraform) – Strong experience in writing and managing Terraform scripts for provisioning cloud resources. Containerization & Orchestration – Kubernetes (EKS) deployment and management experience. Observability & Monitoring – Proficiency with tools like CloudWatch, Grafana, Prometheus, and Splunk for monitoring and alerting. Scripting & Automation – Ability to automate tasks using Python, PowerShell, and Bash. Operating Systems – Solid experience with Windows and Linux environments. DevOps & CI/CD – Working knowledge of DevOps practices and CI/CD pipelines (e.g., Jenkins, GitHub Actions, or similar). IT Operations & Support – Strong troubleshooting skills for production environments, including application and system components. Problem Analysis & Resolution – Skilled in diagnosing and resolving failures in applications and infrastructure. Documentation & Communication – Ability to create technical documentation and communicate effectively with technical and non-technical stakeholders. Excellent Soft Skills – Analytical, decision-making, problem-solving, time management, and customer service skills. Added bonus if you have: ServiceNow – Experience using ServiceNow for ticket and incident management. Harness.io – Familiarity with Harness.io for CI/CD deployments. Azure Cloud – Exposure to Microsoft Azure services. Certifications – AWS or Azure certifications. Serverless Computing – AWS Lambda experience. Database Knowledge – PostgreSQL administration or development experience. Domain Knowledge – Understanding of Capital Markets and financial services industry. Event Correlation & Analysis Tools – Experience with IT event correlation and analysis software. Disaster Recovery/Business Continuity – Familiarity with DR/BC planning and support. Leadership & Mentoring – Ability to guide junior technical staff and act as a mentor. What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits NOTE: This position is hybrid (3 days onsite) in our FIS Office locations in Jacksonville (FL), Milwaukee (WI), & Atlanta (GA). Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description About the Role As a Commercial Product Manager Principal – Sanctions, you will own and lead the strategy, growth, and market delivery of FIS’s sanctions capabilities across the enterprise. You will bring together multiple products and platforms into a cohesive portfolio, define a unified market message, and ensure compliance excellence for banking clients—while directly driving revenue growth, expansion, and portfolio value for FIS. This role blends deep sanctions expertise with a strong, data-driven product mindset, using analytics and measurable outcomes to continuously improve effectiveness, reduce risk, and scale impact across FIS solutions. About the team You will join a global product organization responsible for building and delivering mission-critical financial technology used by banks around the world. As a Commercial Product Manager Principal, you will work cross-functionally with product, engineering, sales, partnerships, and client success teams to ensure sanctions capabilities are embedded seamlessly across FIS solutions and positioned clearly in the market. This role operates at the intersection of regulation, technology, and growth. What you will be doing Own the end-to-end product strategy and commercial outcomes for FIS sanctions solutions, with accountability for portfolio growth, adoption, and revenue contribution to FIS. Act as the enterprise sanctions subject-matter expert, guiding internal teams across core banking, account origination, payments, and onboarding to ensure clients achieve consistent, high-quality compliance outcomes. Define and deliver a unified sanctions market message, aligning product capabilities, sales enablement, and client value propositions across FIS. Drive compliance excellence through data, using product-driven analytics to measure and improve key performance indicators such as false positives, precision-recall, alert quality, and operational efficiency. Establish clear success metrics and dashboards to demonstrate ongoing improvements in sanctions effectiveness, client outcomes, and portfolio performance. Identify opportunities to build, partner, or integrate capabilities that strengthen detection quality, reduce friction, and accelerate time to value for clients. Streamline internal operations and product experiences to reduce complexity for bank clients managing onboarding and ongoing sanctions compliance. Partner with sales, client teams, and leadership to support strategic deals, articulate value, and expand adoption of sanctions capabilities across the FIS client base. Lead through influence—becoming the go-to expert across the company, connecting regulatory depth, product execution, and commercial impact. Operate with urgency, curiosity, and a bias to action—turning insight, data, and opportunity into delivered outcomes What you will need Deep expertise in sanctions compliance within financial services, including regulatory expectations and real-world bank operations. Significant experience in product management or product leadership, with ownership of strategy, roadmap, and measurable commercial outcomes. Strong data-driven product mindset, with hands-on experience using analytics to evaluate and improve model and product performance (e.g., false positives, precision-recall, alert quality). Proven ability to translate complex data into clear product decisions, trade-offs, and outcomes for both internal stakeholders and clients. Demonstrated success influencing cross-functional teams and senior stakeholders without direct authority. A self-starter who thrives in ambiguity, shows hustle, and consistently drives work forward from concept to impact. Added bonus if you have Experience working across large financial technology platforms or enterprise banking solutions. Background in partnerships, platform integration, or ecosystem development. Experience supporting client onboarding, transaction monitoring, or compliance operations within banking environments. What we offer you At FIS, you can learn, grow, and make an impact in your career. Our benefits include a flexible and creative work environment a diverse and collaborative culture professional and personal development resources opportunities to volunteer and give back, and a competitive salary and comprehensive benefits. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? NOTE: This position is hybrid (3 days onsite) in our FIS Office locations in Jacksonville (FL), Milwaukee (WI), & Atlanta (GA). About the Team: Our team is dedicated to supporting SRE functions within the CTO organization, with a strong focus on driving innovation and facilitating growth across Banking Solutions, Payments, and Capital Markets. We work collaboratively to modernize technology infrastructure and ensure reliability, scalability, and performance for mission-critical applications. What you will be doing: Designing and maintaining monitoring solutions to track infrastructure, application performance, and user experience. Implementing automation tools and processes to streamline operations, scale infrastructure, and support seamless application deployments. Ensuring high levels of reliability, availability, and performance, minimizing downtime, and optimizing system response times. Leading incident response efforts, including identification, triage, resolution, and conducting post-incident analysis. Collaborating closely with cross-functional teams, including development, QA, DevOps, and product management, to align on reliability objectives and incident response processes. Demonstrate a proactive, self-driven approach to managing tasks and overcoming challenges without constant supervision. Exhibit a strong, positive attitude and adaptability to fast-changing environments and project scopes. Bring extensive, hands-on experience working with Open Systems and native cloud platforms. Play an active role in migrating integrated, large-scale systems to the cloud—understanding technical dependencies and business impacts. Analyze and map application flows, identifying opportunities for optimization and automation. Take ownership in driving initiatives to completion by collaborating with cross-functional teams and stakeholders. Apply critical thinking to troubleshoot migration issues and devise effective solutions quickly. Prioritize continuous learning to stay updated with the latest advancements in cloud technologies and integration practices. Communicate complex technical concepts clearly to both technical and non-technical team members. Foster a culture of accountability, knowledge sharing, and innovation within the team. What you will need: Strong proficiency in development technologies, architectures, and platforms, including web and API. Extensive experience with cloud platforms such as AWS, Azure, or Google Cloud, as well as infrastructure-as-code tools like Terraform. Knowledge and experience on Open Systems (Windows, RHEL, Oracle DB (RDBMS), Shell scripting, Java, C++ ,.NET , Splunk ) Knowledge of monitoring and logging frameworks, including Prometheus, Grafana, DataDog, Splunk, and ELK Stack. Demonstrated ability in incident management and conducting thorough post-mortem reviews. Solid troubleshooting skills for addressing complex technical issues and challenges. Added Bonus if you have: Experience with scripting languages (Python, Bash) and automation tools (Terraform, Ansible). Familiarity with CI/CD pipelines like Harness, Jenkins, GitLab CI/CD, or Azure DevOps. A proactive, ownership-driven approach to engineering and product outcomes. What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits NOTE: This position is hybrid (3 days onsite) in our FIS Office locations in Jacksonville (FL), Milwaukee (WI), & Atlanta (GA). Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. JOB SUMMARY The Assistant Branch Manager responsibilities are to coach, develop and lead branch employees to obtain individual, branch and organizational growth goals while delivering unbelievable member service experiences and maintaining operational excellence. This key position is accountable to work with the Branch Vice President to create, implement, and maintain branch strategies aligned with VyStar’s objectives in a fast-paced environment. They also develop and implement tactical plans and establish objectives for the branch which are documented in the annual business plan. The Assistant Branch Manager must maintain a high level of participation within the VyStar leadership team and promote, reinforce, and support decisions of the credit union and management. The leader must also establish strong member and partner relationships and engage in community volunteer and leadership opportunities. ESSENTIAL JOB FUNCTIONS: Partner with the Branch Vice President (BVP) to ensure day-to-day branch operations, choreography, and implementation result in unbelievable service experiences for members and achieve or exceed organizational strategic goals and profitability requirements. Train, encourage, enable, and coach employees to embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments to successfully establish, maintain, and grow strong member relationships. Model all VyStar Excellence behaviors while performing job duties. Develop staff for succession planning within the branch network and other lines of business. Work closely with Human Resources and Training to ensure the recruiting and training curriculum are appropriate, timely, and a positive experience for VyStar employees. Assist the BVP by partnering with internal departments dependent upon referrals for success. Establish and validate performance objectives for the branch consistent with VyStar Excellence and branch scorecards. Provide ongoing coaching for direct reports including side-by-side evaluations, Member Assist Call assessments, monthly performance reviews, and career progression discussions. In partnership with the BVP, conduct daily team huddles and weekly sales meetings which include training on products and services and skill practice to increase knowledge and comfort level with making recommendations to members. Prepare and administer performance appraisals for direct reports. In partnership with the BVP, analyze data to determine and implement staffing changes and modifications as needed. Support and participate in all Credit Union initiatives and campaigns. Ensure compliance with regulations, policies, and procedures and perform audits. Adhere to solid risk management guidelines in a highly regulated environment. At applicable locations, collaborate with Branch Operations Analysts to ensure compliance. Exhibit a high degree of integrity, trustworthiness, and professionalism at all times. Work from home during branch closures, such as during disaster recovery events. Actively lead by example through community service supporting the VyStar brand. Create and maintain an inclusive and professional environment where all team members are respected, and diversity is valued. As applicable, support a high school branch and Collegiate employees, including mentoring, training, and development of the student interns, and ensuring sound branch operations and compliance with rules and regulations. Resolve member concerns independently and escalate more complex concerns as appropriate. Provide counseling to members and employees on all financial matters and make appropriate recommendations. Performs other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High school Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE 3 + years in a customer service, sales, community service, military service, or leadership role is required. 2 years’ experience in a lead role within a financial institution is preferred. KNOWLEDGE, SKILLS & ABILITIES A congenial attitude, excellent written and verbal communication skills, problem solving skills and the ability to relate well with others are required. Must possess strong teaching and mentoring skills and a commitment to quality service. Must be able to work in a fast paced, changing environment and have a strong desire to assist members in meeting their financial needs. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 50 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Integration Engineer, Payments The Integration Engineer job focuses on architecting multiple types/categories of technical and operating systems for running end user applications. Working under limited supervision, this job develops the architectural guidelines, specifications, and technical standards related to current and future end user requests. Key Responsibilities and Duties Performs architecture requirements analysis to convert end user needs into technical solutions. Harmonizes systems design and technology constraints in accordance with compliance requirements. Follows key capabilities and performance requirements when developing system architectures. Creates models and architectural guidelines for current and future system development. Develops definitions for system element architecture, design and interface for lower level professionals to follow. Communicates the design of the software architecture to all stakeholders. Assists in complex data modeling and advanced project development. Minimum Qualifications 3 years of experience designing and supporting complex, technical integrations Strong understanding of both technical and operational aspects of modern payment systems Preferred Qualifications 5+ years of experience leading technical integrations Advanced knowledge of payment platforms including ACH, wires, RTP/FedNow, and digital Background with API integrations - creating and maintaining Kong proxies, payment message transformation, and ensuring secure, reliable connectivity between channels, payment hubs, and core banking systems Strong experience with REST/JSON, MQ/Kafka, XML/ISO 20022, NACHA formats, and cloud-based CI/CD pipelines Ability to read and interpret system logs (e.g., Splunk, OpenTelemetry, Kibana) to troubleshoot integration issues, identify root causes, and ensure seamless end‑to‑end payment processing Prior experience partnering closely with architecture, product, operations, and vendor teams to deliver high‑quality payment flows and maintain compliance with industry and regulatory standards Educational Requirements University (Degree) Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 7IC Requirements: Posting end date - 3/20/26 Req Benefits: EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company: Medical, dental, vision & HSA/FSA 401(k) savings Paid holidays & generous PTO Additional wellness & voluntary benefits Additional Company-provided benefit options (subject to plan terms): Tuition reimbursement Commuter Benefits Life and Disability Insurance Compensation: $115,700 - $156,600 Additional Details : EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers
Position Description & Qualifications Looking for a Marine Electrician opportunity at a place you can make a difference every day? Then Serco has a great opportunity for you! As a Marine Electrician, based in Mayport, FL, you will work on a team supporting cabling, equipment, and C5ISR system installations and join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations. Serco plays a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. In this role, you will: Perform assignments that are not completely standardized or prescribed. Select or adapt standard procedures or equipment, using fully applicable precedents. Receive initial instructions and equipment requirements, as needed; perform recurring work independently; work is reviewed for technical adequacy or conformity with instructions. Perform at this level one or a combination of such typical duties as: Construct components, subunits, or simple models or adapts standard equipment. Troubleshoot and correct malfunctions. Follow specific layout and scientific diagrams to construct and package simple devices and subunits of equipment. Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data. Extract and compile a variety of engineering data from field notes, manuals, lab reports, etc.; processes data, identifying errors or inconsistencies; selects methods of data presentation. Assist in design modification by compiling data related to design, specifications, and materials which are pertinent to specific items of equipment or component parts. Develop information concerning previous operational failures and modifications. Use judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information. Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs. To be successful in this role, you must have: Ability to obtain and maintain an active DoD Secret clearance. US Citizenship. Ability to obtain and gain access to shipyards (NAVSTA & DBIDS) and undergo a background investigation and pass a drug screening. High School diploma or GED. 2 Years of Shipboard Experience or similar/related experience. An OSHA 10 certification or able to obtain the certification. Ability to work in areas with drafts, noise, and temperature variation. Ability to work in high heat spaces, climb shipyard dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position. Attention to safety is critical. Familiarity with NAVSEA, standard concepts, practices, and procedures within the field of electrical repair, fabrication, and installation. Ability to get respirator qualified and wear proper PPE throughout their work shift. Willingness to work second shift and willing to work more than 40 hours work weeks. Ability to travel up to 10%. If you are interested in supporting and working with our team across the globe on a passionate, talented, and diverse Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Military Veterans and Spouses encouraged to apply! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected]. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Analyst Relations (AR) Manager will help shape and elevate D&B’s brand reputation while strengthening relationships with top-tier industry analysts and firms. The Analyst Relations (AR) Manager is responsible for liaising with AR firms, turning industry influence into tangible business impact. This role helps deepen engagement with key analysts, ensures accurate representation of the organization in analyst evaluations, and provides insights that support positioning and go‑to‑market efforts. Key Responsibilities: Help build and maintain strategic relationships with key analysts at influential tier one analyst firms. Execute AR programs, aligned with company objectives and go-to-market plans. Coordinate analyst briefings, inquiries, and strategy sessions to ensure accurate, positive, and timely coverage. Gather and share analyst insights to inform product positioning, messaging, and competitive strategy, in partnership with the business and AR Director. Manage deliverables and submissions for analyst reports, rankings, and related external assessments. Track, analyze, and report on analyst engagement, sentiment, and coverage to provide visibility to partners across the organization. Collaborate with internal teams to support the development and execution of integrated analyst relations activities that enhance visibility and strengthen market perception. Skills and/or Certifications Needed: Bachelor’s degree in marketing, business, communications or related field. 5+ years of related experience in Analyst Relations, or a combined communications role, preferably in the tech/data sector. Experience working directly with analyst firms and supporting analyst engagement programs. Proven ability to execute programs that build strong, influential relationships with industry analyst firms. Strong project management skills with the ability to prioritize work across multiple deliverables. Excellent written and verbal communication skills with the ability to translate complex concepts into clear and compelling narratives. Highly collaborative, team-oriented mindset with a willingness to jump in and support wherever needed. Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members. · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days & donation matching. · Competitive 401k with company matching. · Health & wellness benefits, including discounted Wellhub membership rates. · Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here. Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Director of Analyst Relations is responsible for building and maintaining strong relationships with industry analysts worldwide. The Director of Analyst Relations will be instrumental in shaping D&B’s reputation and market presence through strategic engagement with influential analysts. Key Responsibilities: Create and execute a global analyst relations strategy aligned with D&B's business objectives, ensuring consistent messaging and positioning. Develop and nurture relationships with key industry analysts, serving as the primary point of contact for analyst inquiries, briefings, and engagements. Proactively provide analysts with relevant information about D&B’s offerings, capabilities, and successes. Organize and facilitate analyst briefings, meetings, and events to share insights, updates, and developments within the organization. Monitor and analyze industry analyst reports, trends, and competitive landscapes, providing actionable insights to internal stakeholders. Collaborate with internal teams to ensure alignment in messaging and strategy. Develop and manage programs to engage analysts as advocates, including participation in events, speaking opportunities, and advisory boards. Establish key performance indicators (KPIs) to measure the effectiveness of analyst relations efforts, providing regular reports and insights to stakeholders. Lead, develop, and coach team members while overseeing budget planning and resource allocation to support strategic objectives. Skills and/or Certifications: Bachelor’s degree in marketing, business, communications or related field. A proven track record in analyst relations supported by approximately ten years of experience in similar roles within fast paced and dynamic environments. Proven ability to craft and execute programs that build strong, influential relationships with top industry analyst firms. Deep knowledge of analyst relations best practices, processes, and trends. Strategic thinker with a results driven mindset and the ability to anticipate needs and guide informed decisions. Excellent written and verbal communication skills with the ability to translate complex concepts into clear and compelling narratives. Demonstrated leadership experience within a global organization, preferably within the data or technology industry. Ability to demonstrate executive presence and establish credibility with stakeholders at all levels. Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members. · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days & donation matching. · Competitive 401k with company matching. · Health & wellness benefits, including discounted Wellhub membership rates. · Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here. Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Event & Experiences Manager will help shape and elevate D&B’s global events and sponsorship strategy, deepen client engagement across key markets, and be part of a collaborative culture where marketing plays a strategic role in company success. Essential Key Responsibilities Support the development and execution of D&B’s enterprise-wide event strategy to advance business objectives, elevate brand perception, and deepen client engagement. Contribute to high impact experiential programs, including immersive brand activations, integrated event marketing, standout customer experiences, team member moments, and strategic sponsorships aligned to commercial priorities. Partner closely with the Director of Events & Experiences to help drive operational excellence, consistently raise the bar on experience design, and deliver high quality events across regions. Collaborate cross functionally with marketing peers, business leaders, and other stakeholders to translate business priorities into thoughtful, well executed experiential and sponsorship programs with measurable results. Help concept, refine, and execute innovative event programs that strengthen relationships with clients and partners and contribute to commercial growth initiatives. Manage end to end event operations, including budget tracking, vendor coordination, sourcing, logistics, risk mitigation, and compliance with internal standards and policies. Support the execution of both proprietary and third-party events and sponsorships across D&B’s portfolio, including Agenda and content development, Production and vendor management, Contract and financial coordination, Communication with attending teams to ensure preparedness, and post-event reporting and measurement. Essential Skills and/or Certifications Bachelor’s degree in marketing or related field. 5+ years of related experience in event marketing, experiential programs, or event operations within a B2B or fast paced environment. Hands-on experience delivering successful, ROI driven events across formats and regions, including planning, programming, sponsorships, and execution. Demonstrated ability to manage multiple projects at once while maintaining a high level of quality and attention to detail. Knowledge of event marketing and sponsorship best practices and a desire to continuously improve processes and outcomes. Project management skills with the ability to coordinate details, meet deadlines, and thrive under pressure. Creative thinking abilities with a passion for delivering memorable experiences. Ability to rapidly shift between projects, adapt to changing priorities, and maintain composure in fast moving environments. Highly collaborative, team-oriented mindset with a willingness to jump in and support wherever needed. Excellent communication skills (both written & verbal) and presentation skills. Proficiency in Microsoft Office Suite skills. Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Willingness to travel or work occasional off hours/weekends as needed to support event execution. #LI-DNI Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members. · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days & donation matching. · Competitive 401k with company matching. · Health & wellness benefits, including discounted Wellhub membership rates. · Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here. Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
Job Description Summary The Patient Care Specialist II performs advanced administrative and patient access duties to support daily medical office operations. This role is responsible for independently registering patients, verifying insurance, processing referrals, and resolving basic billing or documentation issues. The Specialist II ensures all interactions comply with HIPAA, privacy, and organizational policies while consistently providing exceptional service to patients, families, and staff. Responsibilities How will you make an impact & Requirements • Greets, registers, and checks in patients, ensuring all demographic, insurance, consent, and contact information is accurate and current in the EHR. • Collects and processes copayments following standard cash-handling and reconciliation procedures. • Verifies insurance eligibility, obtains required authorizations, and documents verification results accurately in the patient record. • Provides clear explanations of check-in processes, insurance requirements, and payment expectations. • Answers and routes phone calls, schedules or reschedules appointments, and maintains daily appointment schedules while communicating adjustments to clinical staff. • Processes urgent specialist referrals, appointment ticklers, and medical record release requests in a timely and accurate manner. • Performs clerical and administrative tasks including filing, faxing, scanning, and uploading documents into the EHR. • Reviews patient accounts for outstanding balances or documentation errors and partners with billing to resolve discrepancies. • Maintains full HIPAA and privacy compliance by safeguarding patient information, properly managing documentation, and limiting access to authorized users only. • Identifies and reports potential privacy breaches, compliance risks, or billing concerns promptly according to established protocols. • Prepares, routes, and manages medical documentation to ensure completeness, confidentiality, and accuracy. • Provides professional, courteous customer service and maintains composure during high-volume or challenging situations. • Coordinates scheduling across multiple providers, departments, or specialties to support efficient patient flow. • Audits patient charts, registration data, and referral documentation to identify and correct compliance or process issues. • Participates in mandatory training programs related to compliance, privacy, workflow changes, and patient experience. • Supports the Practice Manager and care team with assigned administrative tasks. • Participates in departmental audits, workflow redesign initiatives, and implementation of new systems or technologies. • Prepares and distributes operational reports related to scheduling efficiency, registration accuracy, or service metrics. • Demonstrate excellent guest service to internal team members and patients. . Performs other related duties as assigned.