Job Results
Financial Services
Posted 2 weeks
Quality Manager
Smurfit Westrock - Jacksonville, FL
OPPORTUNITY SUMMARY: As a Quality Manager you will ensure that quality standards are met and maintained by understanding, implementing, and enforcing customer, regulatory, and Smurfit Westrock processes, policies, and procedures. As a Quality Manager, you will be accountable for internal and external quality complaint resolution, execution of audits, ISO 9001:2015 registration, product liability, and ensuring efficient and smooth operations within the production facility. HOW YOU WILL IMPACT SMURFIT WESTROCK Review, approve, and execute facility and corporate standard operating procedures for site implementation Coordinate and execute internal, customer, supplier, subcontractor, and regulatory audits Serve as the ISO 9001:2015 management representative and the internal ISO audit program Responsible for the mill Quality Management System Monitor and ensure compliance with current policies, procedures, regulatory requirements, and customer requirements Coordinate and execute investigation of detected risks or failures, complaints, and corrective/preventative actions Work closely with production managers to maximize product quality and reliability and minimize cost Track, analyze, and lead initiatives for all internal quality and customer complaint issues Determine, document, and approve site-specific or one-time occurrences such as protocols (reworks, validations, etc.), deviations (planned or unplanned), waivers, or releases for materials and products as required Leverage enterprise technology to analyze quality complaints, track corrective and preventive actions, and use data to isolate and track defective parts per million, over shipments, and resolve issues related to rejected products when applicable Execute facility improvement initiatives as determined from performance data Provide tools and training for quality management and quality improvement to the facility staff WHAT YOU NEED TO SUCCEED: Bachelor’s degree in a technical field required. Must have 5 to 10 years of work-related manufacturing experience Demonstrate strong communication and interpersonal skills to engage and inspire others to comply with quality standards Proven track record of problem-solving Thorough knowledge of quality standards and methodologies Ability to learn proprietary software programs and leverage enterprise complaint management software Professional training and quality certifications courses (e.g. Six Sigma, ISO Certification) are preferred Keywords: Quality Manager, quality supervisor, ISO, QMS, ISO 9001, ISO9001, paper, paper mill, pulp, pulp mill, containerboard, liner, linerboard, kraft paper, corrugated medium, corrugated board, corrugated paper, quality, quality systems, quality management, product quality, deviation
Posted 2 weeks
Member Solutions Recovery & Sales Manager
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Member Solutions Recovery & Sales Manager ACCOUNTABILITY STATEMENT The incumbent in this position is responsible for all facets and management of the post-charge-off collection efforts within the Member Solutions Department. The Member Solutions Recovery & Sales Manager leads the Recovery team members in achievement of excellent member service, operational excellence, and meeting organizational goals. Oversees the Recovery collections call center, post charge-off collections efforts, legal strategies, agency and debt sale management. Leads the Recovery team with demonstrated high-level knowledge of collections technology, analytics, regulations, functional expertise, and employee engagement focus. The Member Solutions Recovery & Sales Manager ensures adherence to collections policies and procedures and to state and federal laws and regulations pertaining to Consumer, Commercial & Mortgage product lines. Therefore, the incumbent will need a vast knowledge of the following regulations and agencies, Equal Credit Opportunity Act (ECOA), Truth in Lending Act, Real Estate Settlement Procedures Act (RESPA), Federal Housing Adminstration (FHA), Veteran’s Affairs (VA), Fannie Mae (FNMA), Telephone Consumer Protection Act (TCPA), Servicemembers Civil Relief Act (SCRA), Fair Credit Reporting Act (FCRA), Fair Debt Collections Practice Act (FDCPA), UDAAP and Federal Bankruptcy Laws. Incumbent must understand how Artificial Intelligence (AI), machine-learning, advanced data analytics, and Robotics Process Automation (RPA) can maximize efficiency, service, and lead to optimal employee and member experiences. Such results will be essential in evaluating staff adherence to KPI’s. ESSENTIAL FUNCTIONS Plans, organizes, evaluates and manages the work staff within the Recovery unit; utilizes resources effectively; implements plans, programs and work processes and procedures necessary to achieve desired results; coordinates and integrates functions within the department and across the Credit Union. Assesses department processes, procedures, and practices to identify areas of increased efficiency and/or effectiveness. Proposes and implements solutions to address identified gaps and increase the overall effectiveness of the department and achievement of departmental goals. Responsible for strategy implementation to improve technology and drive business results. Ensure compliance with applicable regulations including but not limited to CFPB, FCRA, FCCPA, FDCPA, BSA, TCPA, and other collection/recovery related regulations and requirements. Provides leadership and works with staff to develop and retain highly competent, member service-oriented staff through training and day-to-day management practices that support the Credit Union’s mission and strategic goals: ensures that the Supervisor and team members are well informed, and the continuity of the function is ensured by trained back up personnel for each area of focus. Works in conjunction with the Risk Compliance & Decision Support Analyst, AVP, Recovery Strategy & Sales and VP, Member Solutions for setting the annual recovery budget based on desired AOP projections. Serves as a subject matter expert in all phases of collections. Acts as a liaison with attorneys and third-party vendors; carries out contract reviews; directs, analyzes and monitors all activities related to post charge-off recovery, legal remedies, agency placements, debt sales and other means of maximizing recoveries to the Credit Union. Analyzes new vendors, products, and services and ensures department readiness for execution. Oversight of all post charge-off referrals, litigation, and debt sales of post charge-off and bankruptcy accounts within each assigned portfolio. Periodically attend Small Claims Court and other Collections related court hearings as a representative of VyStar Credit Union on scheduled court dates seeking judgments or stipulation agreements. Maintains current information regarding credit union policies, procedures, service products, or loans and deposits related regulations as well as system updates to perform duties properly. This may include taking courses in VyStar Learning Center or attending training classes that are provided by the other departments. Responsible point of contact for the coordination of portfolio sales and inventory management. Responsible for effective communication with senior management on all facets of the debt sale process and post-charge-off strategy and performance. Responsible for strategy implementation to improve technology and drive business results. Demonstrates an ongoing comprehensive working knowledge of regulations governing the collections industry. Accountable for year-end tax reporting for IRS and to ensure that comprehensive reconciliation processes are in place to ensure compliance. This requires strong familiarity with 1099C & 1096 reporting, cancellation of debts as defined by the IRS and ensuring timely filing with IRS. Will present to Department Leadership monthly, inhouse recovery performance, legal agency performance and debt sale performance including any areas of opportunity identified. Develops teamwork and collaborative relationships within the Credit Union. Promotes the Credit Union by participating in community involvement and special events. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Performs other duties as assigned. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus. Focus your full attention by carefully listening to and observing your client or member. Connect. Consistently be friendly and approachable. Demonstrate you care. Understand. Listen empathetically and ask questions. (70%/30%) Counsel. Recommend solutions based on your client’s or member’s needs and objectives. Advance. Ensure that member's expectations were exceeded. Verify necessary follow-up action. JOB KNOWLEDGE, SKILLS & ABILITIES A minimum of five years of management experience of which 3 years in a debt collections environment is required. Experience in mortgage, call center or customer service environment with a financial institution is preferred. Experience with developing other leaders is preferred. Ability to define problems, aggregate facts and draw valid conclusions. Strong ability to assess, automate, and simplify with little direction. Strong process mindset to create structure and set clear direction and expectations. Knowledgeable in collections systems and applied technology with the ability to learn new systems. Strong knowledge of all laws and regulations associated with consumer rights and collections. Computer literacy is required. Advanced proficiency in Microsoft Office products such as Excel, Power Point and Word is required. The successful candidate for this job should have the ability to interact effectively with members, employees, and management, to ensure smooth workflow and provide efficient and consistent results. A congenial attitude in dealing with people, and well-developed verbal and written communication skills are a must. First Data Resources (FDR)/Fiserv experience, preferred. Spanish -speaking skills are highly preferred. EDUCATION REQUIRED A Bachelor’s degree is required or may substitute 4 years’ experience leading in a collection, mortgage, call center or customer service environment within a financial institution. Continuing education via local conferences, workshops, and webinars is required for updates and/or changes in the handling of the Consumer, Mortgage & Commercial loans governed federal and state regulations. Incumbent must maintain knowledge on all current requirements, industry changes and routinely share that knowledge with all staff members. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 2 weeks
Accounts Executive
NAQ GLOBAL CORPORATION - Jacksonville, FL 32256
*Job Overview* We are looking for a detail-oriented Accounts Executive to handle bookkeeping for our accounts department. The role is responsible for maintaining accurate financial records, processing transactions, and supporting reconciliations, budgeting, and audits, with some involvement in purchasing administration. The ideal candidate is organized, self-driven, and has a strong focus on accuracy. *Duties* * Maintain the general ledger and record day-to-day financial transactions * Record and process journal entries, invoices, expense reports, and payments accurately * Perform regular bank and account reconciliations * Maintain organized, accurate financial records and supporting documentation * Support budgeting and forecasting by compiling and organizing relevant data * Assist with internal and external audit processes * Prepare and process requisitions and purchase orders for supplies and equipment Join us as an Accounts Executive and become part of a vibrant team dedicated to exceeding client expectations through innovative sales strategies! Pay: $18.00 - $20.00 per hour Work Location: In person
Posted 2 weeks
Night Auditor/Security
Marriott International - Jacksonville, FL 32256
The recently renovated Marriott Jacksonville is proud to be an industry leader in guest service. We pride ourselves on taking great care of our guests and that starts with guest reception and our Front Desk team. Our Front Desk team greets our arriving guests and handles incoming guest requests throughout their stay. We are currently seeking a full time Night Auditor which covers the 11p-7a shift at the Front Desk. We offer award winning service in our beautifully appointed, recently renovated hotel. Previous Front Desk experience is preferred but not required. This position also handle some basic Security functions, such as locking doors, simple patrols and general security awareness. We offer exceptional benefits including 401k, health, dental, worldwide rate discounts, employee meals, flex-spending and many, many others. YOU MAY APPLY IN PERSON AT THE JACKSONVILLE MARRIOTT 4670 SALISBURY RD. PLEASE SEE THE FRONT DESK FOR APPLICATION WHEN YOU ARRIVE. PREFERRED APPLICATION HOURS ARE 9A-4P ANY DAY OF THE WEEK. IN PERSON APPLICANTS WILL RECEIVE PRIORITY. Job Type: Full-time Pay: From $18.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person
Posted 2 weeks
Sr. Client Technology Consultant
SS&C - Jacksonville, FL
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Sr. Client Technology Consultant Locations : Jacksonville, FL About the Role SS&C, a leading provider of innovative software and services for the global investment management industry, is seeking a Sr. Client Technology Consultant to join our Black Diamond Wealth Solutions Service organization. As our client service organization continues to evolve, we're investing in technology, automation, and AI to create a more scalable, proactive, and exceptional client experience. This newly created role will help lead that transformation. The Client Technology Consultant serves as a strategic technology advisor to both our clients and our internal Client Experience organization. This individual will identify opportunities to improve workflows, automate manual processes, and leverage AI to create more efficient operations and better client outcomes. Working across Client Service, Product, Engineering, Operations, and directly with clients, you'll help organizations maximize the value of the Black Diamond platform while shaping the future of how we deliver service. The ideal candidate is equally comfortable facilitating a discovery session with a client executive, consulting with internal service teams on operational improvements, building AI-powered automations, and partnering with technical teams to bring innovative ideas to life. How You Will Make an Impact You'll help modernize the client experience by identifying repetitive work, simplifying complex processes, and implementing technology solutions that allow both our clients and our service teams to focus on higher-value work. You enjoy asking "Why do we do it this way?" and are energized by finding better answers. You thrive at the intersection of client consulting, business process improvement, technology, and AI. You are naturally curious and enjoy uncovering opportunities to improve operational efficiency through automation and emerging technologies. You communicate effectively with business leaders, operational teams, technical stakeholders, and clients, translating business challenges into practical, scalable technology solutions. What You Will Get To Do: Client Technology Consulting Serve as a trusted technology advisor to clients, helping them optimize their operational workflows and maximize the value of the Black Diamond platform. Conduct discovery sessions with clients to understand business processes, operational challenges, and opportunities for automation. Recommend AI-enabled solutions, workflow improvements, and best practices that improve efficiency, scalability, and the overall client experience. Partner with Client Advocates, Relationship Managers, and Implementation teams to identify strategic consulting opportunities for existing clients. Deliver presentations, demonstrations, and consultative recommendations to clients on emerging technologies and automation capabilities. AI & Automation Identify opportunities to automate manual workflows across both client environments and internal Client Experience teams. Design, build, test, and maintain AI-enabled workflows and automation solutions using modern automation platforms and low-code/no-code technologies. Evaluate emerging AI tools and technologies that improve productivity, operational efficiency, and the client experience. Develop reusable automation solutions that can be leveraged across multiple clients and internal teams. Business Process Improvement Analyze client and internal workflows to identify opportunities for simplification, automation, and continuous improvement. Partner with business leaders to document current and future-state processes. Lead continuous improvement initiatives using AI, automation, and operational best practices. Establish success metrics and measure the impact of technology initiatives. Cross-Functional Collaboration Partner closely with Client Service, Implementation, Operations, Product Management, Engineering, and other stakeholders to deliver scalable solutions. Influence product strategy by identifying recurring client challenges and recommending enhancements based on real-world operational needs. Pilot new technologies and support enterprise adoption across Client Experience. Educate and coach both clients and internal teams on AI tools, automation capabilities, and technology best practices. Required Experience Demonstrated curiosity and enthusiasm for identifying new ways to apply technology, AI, and automation to solve business problems, improve operational efficiency, and enhance client outcomes. Bachelor's degree in Business, Finance, Information Systems, Computer Science, or a related field, or equivalent professional experience. 5-7+ years of experience in financial services, wealth management technology, fintech, or a related industry. Experience leveraging AI tools and automation technologies to improve business processes, increase operational efficiency, or enhance client experiences. Demonstrated ability to analyze complex business processes, identify improvement opportunities, and recommend scalable technology solutions. Strong consultative and relationship management skills with the ability to engage confidently with clients and internal stakeholders at all levels. Ability to facilitate discovery sessions, ask thoughtful questions, and translate business needs into practical technology solutions. Excellent analytical, critical thinking, and problem-solving skills with a passion for continuous improvement and innovation. Strong written, verbal, and presentation skills with the ability to communicate technical concepts in a clear, business-friendly manner. Proven ability to manage multiple initiatives simultaneously while adapting to changing priorities in a fast-paced environment. Self-motivated with the ability to work independently while collaborating effectively across cross-functional teams. Strong customer focus with a passion for helping clients and colleagues achieve better business outcomes through technology. What Sets You Apart Experience implementing or supporting enterprise software platforms within financial services. Experience in Professional Services, Software Implementation, Client Success, Consulting, Business Analysis, or Solution Consulting. Hands-on experience using AI platforms such as Microsoft Copilot, ChatGPT Enterprise, Claude, Gemini, or other large language model technologies in a business environment. Experience designing or deploying AI assistants, copilots, prompts, or intelligent workflows to solve business problems. Familiarity with APIs, systems integrations, Salesforce, Jira, SQL, or low-code/no-code development platforms. Experience leading digital transformation, operational excellence, or process improvement initiatives. Knowledge of the Black Diamond Wealth Platform or other wealth management technology solutions is preferred. Join SS&C, where innovation meets global opportunities. Click here to apply. #LI-AL1 #LI-Hybrid #CA-AL Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Posted 2 weeks
Lead Generative AI Engineer, VP
Citi - Jacksonville, FL
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Position Overview Citi is looking for a Lead AI/GenAI Engineer to drive the design, development, and deployment of next-generation intelligent operations and automation platforms within the AI Automation Forward Deployed Engineering (FDE) team, part of Consumer Operations Technology. In this senior hands-on role, you will build and operationalize generative AI solutions using cutting-edge open-source models and enterprise cloud platforms, while architecting the governance frameworks needed to ensure security, compliance, and reliability at scale. Your work will directly shape how Citi applies AI to transform its operations and deliver measurable impact across the business. Key Responsibilities AI Solution Delivery: Lead the hands-on development and delivery of intelligent operations solutions, including advanced chatbots, agentic workflow automation, and AI-assisted decision platforms. Model Engineering & Orchestration: Fine-tune, prompt-engineer, and deploy open-source LLMs (Llama, Mistral, Gemma, etc) and proprietary models via Google Vertex AI. Implement RAG (Retrieval-Augmented Generation) pipelines. AI Governance & Guardrails: Architect and implement robust AI safety frameworks, guardrails (e.g., NeMo Guardrails, Llama Guard), and deterministic controls to prevent hallucinations, ensure data privacy, and maintain regulatory compliance. Cloud-Native Architecture: Design and deploy scalable AI pipelines using Python, containerization (Docker, Kubernetes), and cloud-native architectures. Financial Services Compliance: Apply deep knowledge of financial services technology to ensure AI models adhere to strict risk management, auditability, and financial data security standards. Required Skills & Qualifications AI & LLM Expertise: Deep understanding of LLM architectures, vector databases (e.g., Pinecone, Milvus, Chroma), embedding models and AI orchestration frameworks (Google ADK, LangChain etc). Cloud & Tools: Hands-on experience with Google Vertex AI (or equivalent cloud AI suites) and deploying open-source models (Llama, Mistral, Gemma). AI Governance & Safety: Proven experience implementing deterministic controls, semantic routing, guardrails, and bias/hallucination detection in production AI systems. Programming: Expert-level Python skills, including AI/ML libraries (PyTorch, Hugging Face, Pandas, NumPy) and API development (FastAPI, Flask). Infrastructure: Strong experience with containerization (Openshift,Docker, Kubernetes), CI/CD pipelines, and cloud-native application delivery. Domain Knowledge: Experience in financial services technology, with an understanding of financial products, compliance requirements, and the competitive AI landscape in fintech. Leadership: Demonstrated ability to lead AI and automation programs from concept to production, setting credible technical direction at a senior level. Beneficial Skills & Qualifications Experience deploying and tuning models on Google Vertex AI or equivalent enterprise-grade cloud AI platforms. Familiarity with additional AI orchestration tools and emerging open-source LLM frameworks beyond core requirements. A Bachelor’s degree/University degree or equivalent experience. Master's degree in Computer Science, Artificial Intelligence, or a related technical discipline, preferred. What We Offer At Citi, you will work at the intersection of AI innovation and financial services, contributing to programs that operate at global scale and shape how intelligent technology is applied across one of the world's most complex organizations. This is an opportunity to take genuine ownership of high-impact AI delivery while continuing to grow your technical expertise in a performance-driven, collaborative environment. Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility while keeping you connected to the team. Direct influence over technical strategy, with the autonomy to architect AI governance frameworks and set engineering standards across a senior-level program. Access to enterprise AI platforms, open-source tooling, and cloud infrastructure at a scale few organizations can offer, enabling you to solve genuinely complex technical challenges. Continuous learning and development opportunities, including exposure to cutting-edge generative AI and machine learning advancements within a global technology organization. A collaborative team environment where technical excellence, peer mentorship, and delivery ownership are valued and recognized. Competitive financial wellbeing and benefits package, designed to reflect the seniority and impact of this role. Apply now to bring your AI engineering expertise to a role where your work will directly shape the future of intelligent operations within global financial services. - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Primary Location: Irving Texas United States - Primary Location Full Time Salary Range: $125,760.00 - $188,640.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date: Aug 15, 2026 - Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Posted 2 weeks
Assistant Store Manager
Extra Space Storage - Jacksonville, FL 32216
-Day shift only: Office closes at 6pm. -Will work between multiple stores in the district. -This location is closed on Sundays. -Starting pay $16.00/hr The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . EXTRA Healthy Wellness Program with rewards towards your medical premium . BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 2+ years of customer-facing work experience. Leadership experience preferred but not required. Sale experience preferred. Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled. #IND50
Posted 2 weeks
Assistant Store Manager
Extra Space Storage - Saint Augustine, FL 32084
-Day shift only: Office closes at 6pm. -Will work between multiple stores in the district. -This location is closed on Sundays. The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay. Paid Time Off accrued throughout the year, increasing with years of service. Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. EXTRA Healthy Wellness Program with rewards towards your medical premium. BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled. #IND25
Posted 2 weeks
Relationship Specialist I
VyStar Credit Union - Jacksonville, FL 32223
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union’s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union’s products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate’s degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client’s or member’s needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 2 weeks
Medicare Sales Field Agent – CarePlus Duval County
Humana - Jacksonville, FL 32211
Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The MarketPoint Career Channel Team is looking for accomplished Medicare Field Sales Agents. This is a field-based role, and you must live in the designated territory to serve their local community. As part of a collaborative team of 8–12 Medicare Sales Agents, you'll work under the guidance of a Senior Manager and Regional Director who are committed to your success. Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate through exceptional service, and grow by expanding our reach and influence. What You'll Do in This FIELD-based Role: Deliver: Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage. Differentiate: Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits—providing a personalized experience that sets Humana apart. Grow: Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource and building relationships in your community. Benefits include: Medical, Dental, Vision, and a variety of other supplemental insurances Paid Time Off (PTO) and Paid Holidays 401(k) retirement savings plan with a company match Tuition reimbursement and/or scholarships for qualifying dependent children Use your skills to make an impact Required Qualifications Active Health Insurance License required. Territory: Duval County. Comfortable with daily face-to-face interactions in prospective members' homes, at community-based events and engaging with the community through service, retail environment, organizations, volunteer work or local events. Valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements). Preferred Qualifications: Active Life and Variable Annuity Insurance License. Background in selling Medicare products. Experience in public speaking or delivering presentations to groups. Background in supporting Value Based Care organizations. Familiarity with Salesforce or similar CRMs. Associate's or Bachelor's degree. Bilingual in English and Spanish, with the ability to speak, read, and write fluently in both languages. Additional Information Driving Statement: This role is part of our company's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. State driver's license is subject to driver license validation and MVR review. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. Language Proficiency Assessment: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: The first five weeks of employment and attendance is mandatory. Pay Range: The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and commission with guarantee. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned to company policies and applicable pay transparency requirements. $80,000 - $125,000 per year #medicaresalesrep Scheduled Weekly Hours 40 Pay Range The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and targeted commission pay. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned with company policies and applicable pay transparency requirements. $31,800 - $123,800 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CarePlus Health Plans: CarePlus Health Plans is a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida over 23 years. CarePlus strives to help people with Medicare, or both Medicare and Medicaid, achieve their best possible health and wellness through plans with benefits and services they care about. As a wholly owned subsidiary of Humana, CarePlus currently serves Medicare beneficiaries throughout 21 Florida counties. About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.