Job Results
Financial Services
Posted 1 week
Personal Lines Account Manager
Acentria Insurance - Saint Augustine, FL
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Personal Lines Account Manager to their team in St. Augustine, FL. Job Summary: The Personal Lines Account Manager is responsible for daily servicing of client including new and renewal business processing and maintenance of exceptional customer relations with the client. The Personal Lines Account Manager regularly interacts with the new and existing clients as needed and is responsible for devising creative solutions to meet client needs as to coverage. Essential Functions: New business quoting, proposal, sales, and development Account rounding and retention of existing clients Uses experience, discretion, and independent judgment to conceptualize and implement solutions to meet client needs Collects and analyzes client information Regularly interacts with clients in a professional and timely manner through daily service to clients such as endorsement requests and general coverage questions Participates in marketing and sales meetings Manages and retains existing book of business Reviews and processes old and new renewals, new policies, and policy changes Handles questions, researches, and resolves problems Adheres to agency customer service standards Regularly exercises discretion and independent judgment on accounts including but not limited to interviewing clients Collects and analyzes information regarding the client and assisting in product determinations Affecting, interpreting, and implementing various company policies regarding the specific factual circumstances of each client Reviews processed policies as needed Performs other duties as are required to establish, service, and maintain accounts Competencies & Qualifications: Excellent client service skills to assist in retaining, developing, and growing a client base. High competence with computers, programs, and software through the entire client life cycle. Highly professional and self-motivated. Excellent Communication/interpersonal skills Education & Experience: Minimum 3+ years insurance experience preferred Must possess state required 4-40, 2044 or 2-20 insurance license High School diploma or equivalent Some college helpful Disclaimer: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. Equal Employment Opportunity (EEO): FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law. Benefits: FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
Posted 1 week
Account Mgr. 440 or 220 Licensed Agent
Heart of Florida Insurance Group - Palm Coast, FL 32137
We are seeking for a Licensed 440 or 220 Insurance Sales Agent to join our team! We are also willing to pay for licensing for the appropriate applicant. Our ideal candidate will be responsible for existing Personal Lines Customers. Also, responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients. The goal is to build strong positive relationships and ensure continued growth of our Independent Insurance Agency. Responsibilities: * Present and sell insurance policies to new and existing clients. * Resolve client inquiries and complaints. * Comply with insurance standards and regulations. * Provide excellent customer service to new and existing clients. * Building positive relationships with new and affiliated insurance companies * Processing Policy renewals, endorsements, and payments with various insurance carriers. Qualifications: * Has 2 years of experience as an Insurance Sales Agent/Representative; customer service, or other related fields (HIGHLY PREFERRED but not required). * Proficient in English & Spanish (HIGHLY PREFERRED). * Licensed 220 or 440 Insurance Licensed (HIGHLY PREFERRED but not required). * Ability to build rapport with clients. * Strong customer service skills. * Ability to prioritize and multitask; fast-paced and works well under pressure. * Ability to be a self-starter/self-motivated worker. Company/Job Overview: * Full-time (40 hours a week), which could require additional hours of work when needed. * Salary role plus bonus incentive pay. * Competitive Paid Time Off Plan (PTO). * Profit Sharing end-of-year bonus. * Weekly payroll process. * Monthly sales bonuses. *Pay range can be discussed during interview. Pay: $40,000.00 - $60,000.00 per year Benefits: * Dental insurance * Disability insurance * Health insurance * Paid time off * Vision insurance Work Location: In person
Posted 1 week
Telemarketer – State Farm Agent Team Member
State Farm - Jacksonville, FL 32259
Benefits: Life insurance Hiring bonus Health insurance Opportunity for advancement Paid time off Training & development Bonus based on performance Competitive salary Dental insurance Flexible schedule About our Agency: I’ve been a State Farm agent for 7 years and bring over 15 years of experience with the company. I’m passionate about building a strong team and developing talent, with a focus on long-term growth and success. Our team consists of seven members across both sales and service roles, working together to deliver excellent customer service and strong results. I lead a high-performance, growth-focused agency where accountability, coaching, and development are key. I’m very hands-on with daily training, consistent feedback, and goal setting to help each team member grow both professionally and personally. For our team, we offer health and dental benefits, life insurance, licensing support, clear performance incentives, and a strong focus on work-life balance. We also recognize wins through team outings, celebrations, and a supportive, team-oriented environment. What sets us apart is our commitment to development. We focus on building skills in sales, communication, and relationship-building, helping team members succeed not just in this role, but throughout their careers. If you’re looking for a place where you’ll be coached, challenged, and supported as you grow, this could be a great fit. Job Description: We are currently seeking a dynamic and enthusiastic Telemarketer to join our team. As a Telemarketer, you will play a crucial role in expanding our client base and promoting our insurance products and services through outbound calls. This position offers flexibility in scheduling and provides an opportunity to gain valuable experience in the insurance industry. Responsibilities: Conduct outbound calls to potential clients to introduce our insurance products and services. Engage prospects in meaningful conversations to assess their insurance needs and provide relevant information about our offerings. Schedule appointments for our team to further discuss policies and provide quotes. Maintain accurate records of all interactions and update client information in our database. Collaborate with the sales team to achieve weekly and monthly goals. Requirements: Excellent communication and interpersonal skills. Previous experience in telemarketing or sales is preferred but not required. Ability to work independently and as part of a team. Basic computer skills and familiarity with CRM software. High school diploma or equivalent.
Posted 1 week
Global Consulting Services – Planning, Performance & Reporting Director
Deloitte - Jacksonville, FL 32202
Global Consulting Services - Planning, Performance & Reporting Director 5266 Country: Canada; United States US Locations: USA - Cincinnati; USA - Cleveland; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Nashville; USA - Pittsburgh; USA - Tampa; USA - Tempe Non-US Locations: CAN - Toronto; CAN - Halifax; CAN - Kitchener; CAN - Ottawa Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do The Planning, Performance, & Reporting (PP&R) Director will lead end-to-end financial reporting and integrated investments for Global Consulting Services. The Director will oversee a streamlined suite of reports, dashboards, and analytical tools and reporting team to (1) provide insights on network performance to Consulting Services leaders across Global and the Deloitte network about the performance of the business and its trajectory supported with data visualizations; (2) oversee network investments and strategic priorities with levers on financial and operational indicators, and (3) facilitate long-term planning through modeling and sensitivity analyses. Additional Responsibilities include: Serve as trusted business advisor and reporting subject matter expert to Global and member firm network leaders, providing guidance on financials, creating financial models, sensitivity analyses, proposing recommendations, and collaborating across the business to drive consistency of numbers and narrative. Deliver global delivery network reporting for Consulting Services monthly, identifying opportunities to streamline and integrate with the DTTL SWIFT-based GDN dashboard. Lead a team of practitioners to execute projects, support ad hoc requests and deliver high-quality reports and support to stakeholders across the Global organization and member firm network Drive execution of reporting dashboards enhancements and conversion to Power BI Accelerate automation, standardization, and AI transformation of key financial and operational processes Maintain a high level of quality controls to preserve the integrity and reputation of reports Coordinate long-term plan (LTP) activities, including financial modelling, and facilitating the consistency of assumptions and market data across the network. Collaborate with clients, market and global platform teams to (1) support the finance & accounting processes of the program, annual planning and forecasting, and (2) track the impact of investments on the network, through coverage and ROI Provide inputs into annual investment planning, collaborating with a wide business stakeholder group Support the agenda of the network's member firm COO's to support growth and transformation initiatives as well as bets practices. Identify opportunities to embed AI into COO Pillar processes to improve speed and efficiency, and to enhance insights Engage stakeholders across groups to provide perspectives on key global finance initiatives. Foster a high‑trust, collaborative team culture anchored in clarity, accountability, responsiveness, and shared purpose Develop effective working relationships with internal clients and colleagues across the Deloitte Global and Member Firm network The team Global Consulting provides innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Using leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values. Qualifications Education: Bachelor's degree in finance, Business Administration, or Computer Science preferred. Advanced degree preferred but not required. Years of Experience: Minimum 10 years of relevant professional experience. Experience serving clients for the development of data visualization preferred. Skills: Proven leadership of cross‑functional or distributed teams Able to build business relationships and influence leaders and peers in a large, complex global organization, often without the benefit of formal authority Able to think strategically, develop a point of view, and raise questions. Exhibits consistent intellectual curiosity and engagement. Excellent communication and presentation skills, with the ability to translate quantitative and qualitative analyses into clear and concise messages across stakeholders. Experience collaborating with, training, and/or managing professionals effectively Advanced project management skills Able to identify insights, patterns, and trends from financial performance data and associated metrics Experience with financial reporting and accounting; knowledge of P&L and profitability drivers Advanced Excel knowledge for financial analysis and financial modeling (i.e., expert knowledge of formulas, and ability to build charts to summarize data and identify trends in a clear and thought-provoking way) Advanced knowledge of systems used for financial reporting Outstanding attention to detail, accuracy, and data integrity Advanced knowledge of data visualization and dashboard software Other Qualifications: Client-service mindset and a desire to take on dynamic, challenging projects Capable of responding quickly to high priority deadlines and ability to easily adapt to a change in direction Able to create structure when solving ambiguous problems Limited immigration sponsorship may be available in some locations. Our culture At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career. globalconsulting
Posted 1 week
Account Associate – State Farm Agent Team Member
Green Cove Springs, FL 32043
Account Associate - State Farm Agent Team Member Position Overview Lance Atwood State Farm is hiring a full-time Account Associate in Green Cove Springs, Florida for someone who wants to build a long-term career in insurance. This is an in-office role with hands-on training and coaching from a local agency team that values consistency, reliability, and professional growth. Responsibilities Call prospective customers, explain their coverage choices, and follow through to bind new policies Schedule meetings and walk potential customers through each step of the sale Keep your activity log and sales pipeline current in the agency database Deliver on outreach quotas and monthly sales benchmarks Attend training sessions and work through licensing coursework Qualifications New to the industry? We'll teach you everything you need An engaging phone manner and the ability to communicate with confidence Driven to keep outreach going day after day without being told Open to completing the licensing the position calls for A positive teammate who takes coaching well Benefits Employer-matched 401(k) plan PTO package including vacation, sick leave, and personal days Office closed on paid company holidays A defined path for career growth Regular team celebrations, contests, and lunches Pay range: $60,000-$100,000 per year The figure shown is total compensation (base salary, commission, and bonus). Pay rises with your results, and our strongest team members earn above this range. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Posted 1 week
Professional & Organizational Development Facilitator
Ring Power Corporation - Saint Augustine, FL 32092
Main Duties & Responsibilities: Primary Job Role Delivers high impact training and development classroom programs by presenting content, leading simulations and exercises, facilitating the comprehension of learning materials, reading and responding to individuals and groups, and ensuring the application of lessons learned post-session. Properly plans, prepares for, and practices the delivery of each session, ensuring all training manuals, props, and support materials are prepared, transported and set Liaises with the training coordinator to ensure overnight accommodations, meals, and other trainee logistics are handled. Develops or assists in the development of content for new and existing training programs, ensuring that content is current and effective in the meeting of learning Additionally, learns and certifies in new training programs and processes as training needs emerge and are defined by senior management. Assists the Professional & Organizational Development Program Manager, Senior Executives, and Training & Development Department in designing and implementing various organizational development and coaching projects. Advances the vision, mission, strategies, and goals of Ring Power by building and maintaining exceptional collaborative relationships with senior managers, sales professionals, and executives from all divisions and support departments thereby ensuring alignment between learning opportunities and business needs. Continuously learns, improves, grows, and develops as a professional and organizational change Engages in advanced training and development programs. Communicates clearly with, proactively engages with, and works collaboratively with departmental teammates and all other Ring Power team members. Performs other duties as assigned. Essential Job Competencies Safety: Fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Facilitating / Presenting: Enables cooperative and productive group Clarifies the agenda by identifying the key issues, objectives, and stakeholder expectations. Guides the discussion of complex or divisive issues to help members develop insights and remain engaged with the task. Tailors presentation style to the audience with interaction and feedback to hold their attention. Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative. Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support. Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do. Fostering Teamwork: Listens and responds constructively to other team members' Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support. Credibility: Demonstrated concern to be responsible, reliable, and Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures. Company Overview: In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has five facilities outside of Florida - The Carolinas, Georgia, & Texas- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,700 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications: Education and Experience Formal Education: Bachelor’s degree or higher in a related area of study Experience: 7 or more years in a field closely related to this role Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Bachelor’s degree in related field required. Experience (7+ years) delivering multiple leadership, sales, or other skills training programs. Driver’s license and ability to travel to various locations to deliver trainings/services. Expert in PowerPoint and moderate to expert skill level in other Office suite programs. Travel required: 25-30%. Not Required but Highly Desired Criteria Master's degree in related field. Certification in multiple training courses related to leadership and/or sales development and assessment tools and techniques, such as DiSC, MBTI, CPI260. Professional certification such as Certified Professional in Talent Development (CPTD) from the Association for Talent Development (ATD). Experience in facilitating simulations and experiential learning modules. Instructional design and content development experience. Continuous Improvement (e.g., Lean, Six-Sigma, 6-S) training and certification. Knowledge of adult learning principles. Updating of Knowledge Job requirements change requiring re-training to stay current every 1-2 years. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving: Job requires complex problem-solving ability with minimal Independent research and analysis are sometimes required to develop solutions. Creativity: Job requires creativity as part of carrying out daily New approaches are encouraged. Autonomy: Job is not normally monitored, but overall objectives are clearly Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process. Working Environment Stress Load: Regular exposure to these stresses (20-80% of the time). Workload Fluctuation: Job involves occasional changes in priorities, complexity and/or quantity of work. Work Schedule: Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team). Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) N/A: Climbing O: Balancing O: Stooping O: Kneeling O: Crouching N/A: Crawling F: Reaching F: Standing F: Sitting F: Walking C: Feeling F: Fingering O: Grasping F: Repetitive Motion C: Talking C: Hearing O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. N/A: Pushing - 26-50 lbs N/A: Pulling - 26-50 lbs. N/A: Lifting - 26-50 lbs. N/A: Pushing - Over 50 lbs. N/A: Pulling - Over 50 lbs. N/A: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level N/A: Vibration: Exposure to oscillating movements of the extremities of whole body. N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Posted 1 week
Supervisor, Operations Finance
Duval County Public Schools - Jacksonville, FL 32207
Job Summary Reports to and supports the Director of Operations Finance in the administration and oversight of the Operations Finance Department. Supervises Operations Finance staff and oversees the implementation and execution of departmental financial programs and processes. Manages work prioritization and resource allocation to meet project and construction schedule demands. Ensures the accuracy and integrity of project financial records within SAP and maintains accountability for project funding. Coordinates and reconciles financial data between Kahua project management software and SAP, the District's financial system of record. Ensures all financial reporting requirements established by the Finance Department and School Board are completed accurately and on schedule. Essential Functions 1. Supervises and trains assigned staff, conducts performance appraisals, makes employment and discipline recommendations, and coordinates work assignments. 2. Maintains internal project accounting documents for accountability of funds and discussion with project staff. 3. Reviews and resolves any financial data discrepancies, providing analysis and guidance to ensure proper compliance with GAAP reporting guidelines. 4. Reviews and analyzes general ledger account reconciliations, provides input ensuring data integrity. 5. Ensures project management software Kahua is reconciled with DCPS financial system of record, SAP. 6. Develops and reviews accounting and standard operating procedures 7. Performs other duties as assigned. Minimum Qualifications Education: Bachelor’s degree from an accredited college or university. Master’s degree preferred. Experience: Five (5) years financial reporting and accounting related supervisory experience (or equivalent. Experience in public school and/or government administration preferred. Certifications & Licenses: NA Konwledge, Skills, & Abilities Knowledge of financial reporting accounting practices, principles, and policies Knowledge of Generally Accepted Government Accounting Standards Knowledge of fund and governmental fund reporting presentation using modified and full accrual methods Knowledge of balance sheets, statement of revenues, expenditures, changes in fund balances, and cash flow statements Strong supervisory management skills Strong oral, written, interpersonal, and presentation communication skills Strong word processing, spreadsheet, database, and presentation software skills Strong problem-solving and organizational skills Ability to develop subordinates Ability to exercise good judgment and discretion, especially with sensitive or confidential personnel or organizational matters Ability to plan, organize, and schedule workflow to meet business deadlines Ability to work effectively in a team environment
Posted 1 week
Marketing Content & Social Media Strategy Manager
Community First Credit Union of Florida - Jacksonville, FL 32204
Role: The Marketing Content & Social Media Strategy Manager is responsible for leading the development, execution, governance, and optimization of Community First Credit Union's integrated content and social media strategy. This role develops enterprise content and social media strategies that support business objectives, membership growth, product adoption, brand awareness, community engagement, employer branding, and executive thought leadership. The position provides strategic leadership across all owned, earned, shared, and paid media, ensuring content is delivered through the most effective channels while maintaining brand consistency, regulatory compliance, and measurable business impact. As a strategic marketing leader, this position partners closely with executive leadership, business units, communications, community affairs, HR, and digital marketing to translate organizational priorities into compelling content experiences and social engagement strategies that strengthen member relationships and organizational reputation. Major Duties and Responsibilities: Content Strategy & Planning Lead the development and execution of a comprehensive content strategy aligned with organizational goals, marketing priorities, and corporate initiatives. Establish content frameworks, editorial priorities, and channel strategies that support membership growth, lending, product adoption, financial education, and community engagement. Develop and maintain enterprise content calendars and campaign plans. Ensure strategic alignment of content across all owned, earned, and paid channels. Content Development & Storytelling Oversee the creation of high-quality written, visual, and video content across websites, blogs, social media, email campaigns, digital advertising, employee communications, and public relations efforts. Translate complex products, services, and organizational initiatives into clear, compelling, audience-focused messaging. Ensure content reflects the organization's voice, values, and strategic priorities. Identify and develop storytelling opportunities that highlight member experiences, community impact, and organizational achievements. Ensure consistent messaging throughout the member journey. Develop integrated content strategies that leverage written, visual, video, podcast, and social-first content formats. Ensure all content is optimized for platform-specific audience behavior and engagement. Social Media Strategy, Brand Engagement & Reputation Management Develop and lead the enterprise social media strategy aligned with Community First's business objectives, brand strategy, and member engagement goals. Own the strategic direction, governance, and content planning across all social media platforms. Develop channel-specific strategies that maximize awareness, engagement, advocacy, lead generation, recruitment, and community impact. Create annual social media roadmaps, editorial calendars, campaign frameworks, and performance objectives. Monitor industry trends, platform changes, emerging technologies, and competitive activity to continuously evolve the organization's social strategy. Lead social listening initiatives to identify sentiment, emerging issues, and opportunities for engagement. Develop executive thought leadership and leadership visibility strategies across LinkedIn and other professional platforms. Partner with Community Affairs to amplify sponsorships, community investments, volunteerism, and financial wellness initiatives. Develop employee advocacy strategies that encourage team member engagement while protecting brand standards. Collaborate with Public Relations on reputation management, crisis communications, and issue response strategies. Establish governance, publishing standards, approval workflows, and social media best practices across the organization. Partner with Digital Marketing to optimize paid social campaigns and audience targeting. Measure and optimize social media performance through engagement, reach, conversion, sentiment, share of voice, and business impact metrics. Campaign & Channel Management Partner with Product Marketing, Community Affairs, Retail, Digital Experience, HR, and business units to support integrated marketing campaigns. Develop channel-specific content strategies that maximize audience engagement and campaign performance. Coordinate content distribution across digital, social, email, web, and traditional marketing channels. Develop omnichannel campaign strategies that integrate social media, email, digital marketing, web, public relations, events, and community outreach into a unified member experience. Collaborate with Digital Marketing on social advertising strategies that support campaign performance. Analytics & Performance Optimization Track, analyze, and report on content and campaign performance using analytics tools and established KPIs. Conduct content audits, gap analyses, and audience assessments to identify opportunities for improvement. Use data and insights to refine content strategies and improve marketing effectiveness. Provide recommendations to leadership regarding emerging trends, opportunities, and performance enhancements. Analyze social media engagement, audience growth, sentiment analysis, share of voice, influencer effectiveness, and executive thought leadership performance. Develop executive dashboards measuring content and social media ROI. Identify opportunities to leverage AI and emerging technologies to improve content creation, personalization, and social engagement. Leadership & Project Management Lead content planning processes, project workflows, and production timelines to ensure high-quality and timely delivery. Manage relationships with external agencies, freelancers, and vendors when applicable. Provide guidance, coaching, and direction to content creators, designers, and cross-functional contributors. Establish content standards, best practices, and operational processes that improve efficiency and effectiveness. Serve as the organization's subject matter expert for content strategy, social media strategy, and digital storytelling. Lead agency relationships supporting content creation, social media management, influencer campaigns, and creative production. Develop governance standards and operating procedures for enterprise content and social media management. Cross-Functional Collaboration Serve as a strategic content advisor to internal stakeholders. Partner with leaders to develop messaging that supports business initiatives, product launches, organizational communications, and community engagement activities. Foster strong partnerships across departments to ensure alignment of marketing and business objectives. Partner with Executive Leadership to build executive communication and social media thought leadership strategies. Collaborate with HR to strengthen employer branding, recruitment marketing, and employee engagement initiatives. Work closely with Community Affairs to maximize awareness and activation of community partnerships and sponsorships. Knowledge and Skills: Experience - Five to eight years of progressive experience in content marketing, content strategy, digital marketing, social media strategy, communications, journalism, public relations, or related fields. Preferred: Experience leading enterprise social media strategies across multiple platforms. Experience developing executive thought leadership programs. Experience managing paid and organic social media campaigns. Experience with social listening, reputation management, and online community engagement. Experience utilizing AI tools to enhance content creation, personalization, and campaign optimization. Experience in financial services, banking, or other regulated industries. Education- Bachelor's degree in Marketing, Communications, Journalism, Public Relations, Digital Media, or a related field. Interpersonal Skills - A significant level of trust, credibility, influence, and collaboration is required. This position regularly works with executive leadership, department leaders, external partners, agencies, and vendors. Strong communication, relationship-building, and strategic consultation skills are essential. Other Skills Enterprise Content Strategy Social Media Strategy & Governance Executive Thought Leadership Brand Storytelling Integrated Marketing Communications Editorial Planning & Content Operations Social Listening & Reputation Management Community Engagement Strategy Influencer & Employee Advocacy Programs Digital Marketing Strategy Paid & Organic Social Media Audience Segmentation & Personalization SEO & Content Optimization AI-Assisted Content Development Marketing Analytics & Dashboard Reporting Google Analytics, GA4 & Social Analytics Platforms CMS & Digital Publishing Platforms Project & Workflow Management Cross-functional Leadership Agency Management Strategic Communication Change Management Business Acumen Data-Driven Decision Making ADA Requirements PHYSICAL REQUIREMENTS Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. WORKING CONDITIONS Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. MENTAL AND/OR EMOTIONAL REQUIREMENTS Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Community First Credit Union is an Equal Opportunity Employer. Community First values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Posted 1 week
Branch MSR I – Orange Park
Community First Credit Union of Florida - Jacksonville, FL 32204
Role Overview We are seeking a dedicated Branch Member Service Representative (MSR) to join our team at Community First - Orange Park Branch. As a trusted financial advisor, you will identify opportunities to foster and expand our members' relationships with Community First. Through a thorough interview process, you will identify products and services that will benefit our members, enhancing their overall experience. Major Duties and Responsibilities Member Engagement: Open new products and services while following appropriate procedures to verify personal identification. Process various types of consumer and business loan applications. Account Maintenance: Perform account maintenance, including changes to personal information such as address and telephone numbers, name changes, adding and removing joint members, check ordering, issuing temporary checks, and assisting with Internet Banking enrollment. Teller Transactions: Perform teller transactions as required. Effective Interviews: Interview members and potential members, asking questions and listening carefully to determine the appropriate products and services to offer. Present products and services in a positive, professional, and knowledgeable manner to help individuals make informed decisions. Knowledge Development: Continuously increase your knowledge to answer members' questions and resolve member problems, referring issues beyond your authority when necessary. Outbound Calls: Make outbound calls for onboarding new members and developing opportunities to improve relationships between members and the credit union. Sales and Quality Goals: Consistently meet or exceed sales and quality goals. Compliance: Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Knowledge and Skills Experience: A minimum of one to three years of similar or related experience, including preparatory experience. Education: A high school degree or equivalent. Interpersonal Skills: A significant level of trust, credibility, and diplomacy is required. In-depth dialogues, conversations, and explanations with customers, direct and indirect reports, and outside vendors can be sensitive and/or highly confidential. Communications may involve motivating, influencing, educating, and/or advising others on matters of significance. Join our team at Community First and become an integral part of our mission to provide exceptional financial services to our members. Apply today to embark on a rewarding career as a Branch Member Service Representative. ADA Requirements Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with moderate noise. Mental and/or Emotional Requirements Must be able to perform job functions independently and with limited supervision. Must work effectively as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic financial calculations with accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace. Must be capable of exercising highest level of discretion on confidential matters. Community First is an Equal Opportunity Employer.
Posted 1 week
Clients & Industries – Manager, Sector Specialist – Industrial Products & Construction
Deloitte - Jacksonville, FL 32202
This is a Manager-level role within Growth & Purpose. Clients & Industries (C&I) is a channel within the Growth & Purpose (G&P) organization, focused on combining deep industry knowledge and strategy capabilities with client-service excellence to bring the depth and breadth of Deloitte's Industry Advantage to our clients and professionals. Enabling a world-class client experience that highlights our firm's expansive capabilities, C&I has two major components including Client Excellence and Industry (where this role is aligned). Providing significant elements of Deloitte's go-to-market strategy, C&I contributes to Firm growth and helps solve our client's most complex challenges, drives Industry and Sector strategy across our US businesses, and maximizes opportunities for firm growth. Recruiting for this role ends on 07/24/2026. The Industrial Products & Construction (IP&C) Sector Specialist role is focused on driving growth in the sector by supporting the National Sector Leader (NSL) and Business Sector Leaders (BSLs) in maximizing the impact of the integrated growth strategy. Some responsibilities of the role may adjust based on sector-specific needs; however, you will likely collaborate with sector leadership to: Steer strategy and enhance business structure Optimize our Client Portfolio [Advantaged Client Portfolio (ACP) and Emerging Client Portfolio (ECP)] Develop insights and solutions Build an external market presence Lead and develop talent, driving purpose and inclusion Work you'll do In collaboration with the sector leadership team, the responsibilities of the IP&C Sector Specialist include: STEER SECTOR STRATEGY AND ENHANCE BUSINESS STRUCTURE Drive project management and development of the integrated sector strategy and relevant industry-shared agenda elements Enable the integrated sector leadership team and the management processes that bring together the sector teams to execute a unified strategy Evolve/enhance the sector structure to enable the integrated strategies Partner with NSL in executing role and serve as an extension of the NSL OPTIMIZE THE PORTFOLIO Lead an integrated portfolio management approach to optimize the client portfolio (segmentation, resourcing, investments, profitability, and performance) Drive integrated pipeline management across the sector Support cross-pollination of success between account teams, elevating best practice programming, etc. Support for strategic pursuits and accounts to ensure industry differentiation Capitalize on strategic cross-sector convergence opportunities by enabling sector expertise and solutions at priority clients outside the sector DEVELOP INSIGHTS AND SOLUTIONS Deliver sector expertise around key trends and forces in collaboration with your respective Industry Center to shape the insights agenda Drive development of sector eminence activities and enable the 'last mile of deployment' for thought leadership and eminence activities Serve as sector liaison with cross-Business and sector offerings Coordinate with DTTL to drive and manage global-related initiatives BUILD EXTERNAL MARKET PRESENCE Support sector leadership team's external strategy through the development of content and presentation Create and maintain an external market presence through strategic relationships across the sector ecosystem (industry associations, alliance partnerships, analysts, clients and other industry influencers) Deliver industry content to client executives at sector portfolio accounts, through active participation on pursuits, involvement in NSL's executive meetings, and active leadership at Deloitte-sponsored client events Develop and prepare materials needed for sector eminence activities and client executive discussions in collaboration with Enabling Areas LEAD AND DEVELOP TALENT, DRIVING PURPOSE AND INCLUSION Build the sector talent community through cross-business communities (i.e., community building, industry forums, industry learning, cross-business networking) Enable collaboration and teaming of the industry enabling teams (cross-business, marketing, PR, learning, KX, CAM, CRE) Champion inclusive behaviors Support Industry Learning and Development lead to identify sector training needs and build and deliver learning programs Identify and support future client leaders. Partner with NSL and Client Excellence leader to manage the succession process, ensuring effective due diligence and tracking in firm Basic Qualifications: 8+ years of relevant experience Strong view and passion for the IP&C sector and its future; desire to help shape the IP&C sector Ability to lead and execute programs and initiatives Executive presence and strong communication skills Agility to work across multiple initiatives Ability to build collaborative teams across the Firm matrix Followership with key industry / sector stakeholders (ILs, BSLs, LCSPs, ) Track record of high performance Innovative and creative thinking Proven leadership, teaming, and firm navigation skills Strong analytical, research and project management skills Exceptional presentation, written and verbal communication skills, including executive-level writing experience Consultative mindset, ability to navigate ambiguous circumstances and complex structures Ability to manage confidential data (market, personnel, ) with high level of discretion Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113100 - $232300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire