Job Results
Financial Services
Posted 4 weeks
Healthcare SIU Manager
Allied Universal Compliance and Investigations - Jacksonville, FL 32204
Healthcare SIU Manager Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference. Job Description DUE TO OUR GROWTH - WE ARE LOOKING TO FILL THIS IMMEDIATELY. CAN WORK REMOTE Allied Universal® is hiring a Healthcare Special Investigations Unit Manager. The Healthcare Special Investigations Unit (SIU) Program Manager is responsible for the strategic oversight, operational leadership, and performance management of the Special Investigations Unit. This role supervises and directs investigative activities involving fraud, waste, and abuse (FWA) in government and commercial healthcare programs. The Healthcare Special Investigations Unit (SIU) Program Manager exercises independent judgment and discretion on matters of significance, including case strategy, regulatory interpretation, staffing decisions, risk mitigation, and external reporting to regulatory and law enforcement agencies. This position supervises professional investigative staff and is accountable for operational effectiveness, regulatory compliance, and measurable financial recoveries and cost avoidance. RESPONSIBILITIES: • Directly supervise, among others, SIU investigators, nurse auditors, documentation auditors, data analysts, and investigative support staff. • Hire, train, evaluate, discipline, and terminate staff consistent with organizational policy. • In partnership with other members of the senior leadership team establishes performance goals, productivity standards, and quality benchmarks. • In partnership with other members of the leadership team and Human Resources Department develops succession planning and professional development pathways. • Works effectively with the cross-functional team (Director, Sr. Director, Finance, Operations) manages departmental budgets, resource allocation, and vendor oversight. • Provide strategic direction for complex FWA investigations involving providers, members, pharmacies, and ancillary entities. • Review and approve investigative plans, case findings, referrals, and overpayment calculations. • Ensure timely and compliant referrals to state and federal agencies, including HHS-OIG, DOJ, and Medicaid Fraud Control Units (MFCUs). • Ensure SIU operations comply with the contract requirements, including state and federal regulations and reporting. • Interpret federal and state fraud statutes and guidance for operational implementation. • Oversee reporting obligations, including annual fraud plans and regulatory submissions. • Collaborate with Compliance, Legal, Provider Relations, Claims Operations, and Pharmacy teams. • Support internal audits and external regulatory examinations. • Present case outcomes and risk exposure to executive leadership. Exercises independent discretion in investigative strategy and regulatory interpretation. • Coordinates the approval of high-risk case referrals and law enforcement escalations. • Determines staffing structure and workload distribution. • Works with plans, outside leaders and Directors and Sr. Directors to authorize overpayment recoveries and civil action referrals within delegated authority. • Responsible for department productivity and quality metrics. QUALIFICATIONS (MUST HAVE) : • Bachelor's degree required (Criminal Justice, Healthcare Administration, Nursing, Accounting, or related field) with at least eight (8) years of progressive healthcare fraud investigation and/or payment integrity experience or • Associate's degree required (Criminal Justice, Healthcare Administration, Nursing, Accounting, or related field) with at least ten (10) years of progressive healthcare fraud investigation and/or payment integrity experience and/or • High School Diploma or Equivalent with at least twelve (12) years of progressive healthcare fraud investigation and/or payment integrity experience and/or At least three (3) years in a supervisory or management role within the healthcare or investigative industry Experience with Medicare, Medicaid, and commercial insurance fraud investigations. Demonstrated experience interacting with law enforcement and regulatory agencies. Strong leadership, communication, problem-solving, and time management skills Knowledge of healthcare regulation and compliance policies Knowledge of medical terminology Critical thinking and analytical skills Proficiency in Microsoft Office Strong attention to detail and organizational skills Ability to maintain a high level of discretion with sensitive information Able to communicate effectively and professionally; oral and written Able to follow oral and written instructions PREFERRED QUALIFICATIONS (NICE TO HAVE): • Advanced degree (JD, MBA, MHA, MPH) preferred. • Certified Fraud Examiner (CFE). • Accredited Health Care Fraud Investigator (AHFI). • Certified Professional Coder (CPC) or Certified Professional Medical Auditor (CPMA). • RN licensure (if clinically focused SIU oversight). • Demonstrated ability to navigate and deliver in ambiguous, fast-paced environments. • Strong analytical and problem-solving skills, with proficiency in tools such as Excel, PowerPoint, and data visualization platforms. • Excellent written and verbal communication skills, with experience presenting to senior executives. Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance Seven paid holidays annually, sick days available where required by law Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1544857
Posted 4 weeks
Member Solutions Representative I
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Member Solutions Representative contacts members to effectively reduce VyStar exposure to financial losses caused by delinquent accounts. Activities must be conducted in compliance with federal and state regulations. ESSENTIAL JOB FUNCTIONS Reviews delinquency reports and collection system information to determine appropriate collection activity to effectively collect monies due from members. Contacts members to discuss delinquency. Obtains information to effect collection on accounts and make up-to-date arrangements. Follows up regularly if debt not paid current. Skip traces difficult to locate members to establish contact by reviewing all relationships in Miser, free internet sites, and skip tracing tools. Submits the account to the skip tracing team to further locate member when preliminary methods are unsuccessful. Recommends to the Member Solutions Supervisor accounts for repossession review when necessary. Considers and recommends extensions and/or payment arrangements on delinquent accounts to bring due date current. Consults as needed with the Consumer Loan Modification Team regarding extensions, payment arrangements, and workouts. Reviews and recommends charge-off accounts to Supervisor, Manager and/or AVP. Performs other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. JOB QUALIFICATIONS EXPERIENCE A minimum of one-year prior office/clerical experience plus minimum of one (1) year prior collection, call center, and or customer service experience is required. Familiarity with state and federal laws governing collection procedures are preferred. Assuming the above minimum experience, an incumbent selected for this position would need three months to be fully functional in the job. EDUCATION, PHYSICAL & MENTAL REQUIREMENTS The minimal formal education required is a high school diploma or its equivalent. Position requires interpretation of auditory sources of information, i.e., group meetings, telephone calls, manual dexterity to permit interaction with a computer keyboard, the ability to organize and interpret data, i.e., report and computer displays. JOB REQUIREMENTS The incumbent is required to complete all department defined Computer Based Training courses within 90 days from the hire date achieving a passing score of at least 80%. The incumbent is required to receive, review, sign, and return to their Collections Supervisor copies of the Attendance Policy, Vacation Policy, Dress Code, and Code of Ethics within the first 30 days of employment. KNOWLEDGE, SKILLS, & ABILITIES During the first six months of employment in the Member Solutions Department, the incumbent must be capable of demonstrating knowledge and skill in the following: How to navigate through Atlas (Miser) and know the basic speed keys. Basic desktop procedures for closing accounts. Basic desktop procedures for waiving late or nsf fees. Basic skip tracing skills How to open or close checking and savings accounts. Basic desktop procedures for placing flags on accounts and removal. How to access PSCU and check balance, delinquency, statements, and history. Proficient with Report Portal, Microsoft Office, and VeriFone During employment the incumbent must maintain a satisfactory attendance and performance record. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
Posted 4 weeks
Franchise Operations Consultant
Smoothie King - Jacksonville, FL
Overview: If you’re looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion! We're not just the pioneers of the nutritional smoothie; we're the champions of inspiring people to live a healthy and active lifestyle. With over 1300 stores and counting, we’ve grown to become the largest nutritional smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients, and blend with a purpose. At Smoothie King, we're serious about our clean ingredients and passionate about our guests' health and wellness journeys—but that doesn't mean we don't know how to have a good time. Here, you'll find work that's equal parts challenging and rewarding, all within a culture that's as amazing as our smoothies. We're committed to continuous improvement, achieving our goals, and fostering a supportive and collaborative environment where every team member can thrive. What We Offer Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work. General Overview: The Franchise Operations Consultant (FOC) is a brand champion charged with executing business strategic initiatives that drive growth and excellence in operational initiatives. Specifically, the FOC will have an assigned territory and will be responsible/accountable for the consistent execution of brand standards across all franchised locations, including standards for food safety, product quality, guest service, and store ambiance. The FOC is the subject matter expert and collaborates with our Franchisee partners to help them identify the methods and tools required to grow sales, profitability, and excellence of operations. The FOC territory will consist of approximately 30-50 Franchisees. Essential Functions: Develop, coach, and mentor Franchisees; provide business and operational guidance while leading through influence. Recommend strategies to assist franchisees in establishing resourceful solutions to create a superior operation. Gain commitment for correction and be an active partner or contact, as needed, for the Franchisee to be successful. Collaborate with Franchisees to teach and enforce the importance of and compliance with all operating procedures (including brand standards, P&L and COGS/Labor management), presenting a logical and compelling case for following company recommendations. Conduct gap analysis between desired and current state of expressed goals, based on business planning, knowledge of basic business operations, guest satisfaction, and marketing effectiveness; make recommendations on areas for improvement. Lead analysis discussions on financial and operational KPI’s (P&L, COGS, inventory management, labor productivity, etc.) to track and improve business performance; highlight potential opportunities and develop strategies to ensure resolution. Diagnose and remove barriers affecting guest experience, store performance, and profit; lead the strategy on goal setting and provide support with development, implementation, and measurement of success. Conduct onsite reviews and audits (Prime visits) of Franchise stores measuring performance against corporate operational initiatives and ensure franchisees understand and uphold brand standards (Food Safety, Quality, Service, Cleanliness), operational metrics, expectations, and brand standards (fast, accurate, friendly, etc.). Monitor and analyze guest surveys, feedback, review sites, and social media for strengths and opportunities within territory. Create, implement, and follow through on action plans to improve overall guest experience. Follow-up on all new store openings within your designed territory, ensuring the hand-off from development, to store trainer, and to operations occurred with excellence and the store has been set up for success. Conduct New Store training in special circumstances when Trainer is not available. Coordinate with leadership and the internal legal team and support the default process for stores that are not upholding Smoothie King standards. Partner with Field Marketing team to provide DMA level leadership and implement tactics to drive sales, transactions, and new guest acquisition. Champion the Smoothie King mission and vision for product, service, and guest satisfaction; ensure delivery and alignment among the Franchise system. Effectively plan and schedule travel calendar to gain efficiencies and utilize all systems and tools needed to execute highly effective visits. Major Responsibilities / Specific Requirements: Demonstrated ability and experience to consult with and influence business owners. Advanced knowledge of business operations and consultative approaches; experience guiding leaders to make better business decisions. Proven ability to deliver results, effectively influencing decisions through strong negotiation skills. Ability to plan and set priorities to achieve business objectives. Outstanding accountability and focus skills. Strong business acumen skills (financial review and assessment skills, use of competitive data, etc.). Outstanding interpersonal skills with an emphasis on building partnerships with internal and external partners; naturally personable and friendly attitude in the face of adversity. Self-starter with ability to work independently and deliver results with minimal supervision or guidance. Must have excellent written and verbal communication skills. Promote the culture, values, and mission of Smoothie King. Education and Experience Requirements: Undergraduate and/or graduate degree, or equivalent combination of education, training, and experience. Five (5) years of direct experience in a field operations-oriented leadership role within the food service industry or comparable multi-unit retail industry. Direct experience within branded franchising or franchise owner entity highly preferred. Intermediate to advanced experience with P&L analysis, and inventory and operations management. Intermediate to advanced computer experience including MS Office (Outlook, Teams, Excel, Word, PowerPoint). Familiarity with Restaurant Magic/Data Central or comparable store back-office tool is recommended. Personal passion for fitness is a plus. What We Offer: Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work. Our Mission Inspire people to live a healthy and active lifestyle. Our Vision We make the world a better place by nourishing healthy habits. Our Values We: Do the Right Thing We: Are Better Together We: Live the Mission We: Keep Evolving We: Focus and Finish At Smoothie King, when we say inspire people, we mean everyone. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day. The foundation of our diversity efforts is closely tied to our core values, which includes “We Are Better Together” and “We Do the Right Thing”. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability. If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our Human Resources Department at 214-935-8900 and direct assistance will be provided.
Posted 4 weeks
CWI
TALNT - Palatka, FL
About the Role: The Quality Inspector, Certified Welding Inspector, CWI, Weekend Night Shift is responsible for ensuring compliance with welding codes, quality standards, and Department of Transportation requirements within a structural steel fabrication environment. This role supports bridge fabrication and heavy steel manufacturing by performing inspections, coordinating QC hold points, and maintaining adherence to AWS, AISC, and project specifications. The position operates on a 4th shift schedule, Friday through Sunday, 5:00 PM to 5:00 AM, and plays a critical role in maintaining production quality, safety, and regulatory compliance. Responsibilities: Coordinate quality control hold points between production teams and DOT inspectors to ensure required witnessing and documentation are completed. Perform visual inspections of materials, welds, and fabricated components in accordance with AWS D1.5, AISC, and project specifications. Conduct dimensional inspections, layout checks, and geometric tolerance verification using precision measurement tools and Total Station equipment. Perform rotational capacity testing of high strength bolts prior to installation in accordance with applicable standards. Monitor welder qualification tests and verify compliance with approved Welding Procedure Specifications, WPS, and Procedure Qualification Records, PQR. Record and verify welding parameters to ensure adherence to established welding codes and quality standards. Interpret blueprints, engineering drawings, specifications, and welding codes to validate fabrication accuracy. Collaborate with production supervisors, welders, and shipping personnel to resolve quality issues and ensure inspected assemblies are ready for shipment. Conduct Quality Management System audits and maintain accurate inspection logs, reports, and documentation. Promote safe work practices and continuous improvement initiatives to enhance throughput and overall shop quality performance. Qualifications: Certified Welding Inspector, CWI, certification or ASNT Visual Testing, VT, Level II certification required. Proven experience in structural steel fabrication, bridge construction, or heavy industrial manufacturing environments. Strong knowledge of AWS welding codes, AISC standards, DOT specifications, and quality control processes. Ability to read and interpret blueprints, shop drawings, welding symbols, and technical specifications. Proficiency with inspection tools, precision measuring instruments, and dimensional verification techniques. Experience performing bolt testing, weld inspections, and geometric tolerance validation. Effective communication skills to collaborate with inspectors, supervisors, and production teams. Demonstrated attention to detail and ability to make informed decisions based on project codes and compliance standards. Flexibility to work extended hours within the assigned weekend night shift as operational needs require. Desired Qualifications: ASNT Magnetic Particle Testing, MT, Level II certification. ASNT Ultrasonic Testing, UT, Level II certification. NACE or SSPC BCI Level I certification. Experience using Total Station equipment in a fabrication or construction setting. Background in bridge fabrication, heavy steel structures, or complex structural assemblies.
Posted 4 weeks
Escrow Assistant
DHI Title - Jacksonville, FL
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information. D.R. Horton, Inc. is currently looking for an Escrow Assistant for their Financial Services Escrow Branch. The right candidate will be responsible for the timely preparation of all escrow files and ordering all information necessary for the closing of escrow transactions. Essential Duties and Responsibilities Ability to perform all tasks of the Escrow Receptionist Prepare and send opening letters and “thank you” acknowledgements to all parties Order title commitments and distribute to all parties Order and update payoff/assumption statements as requested Prepare receipts for all funds received from Customers and/or lenders Order wire transfers and provide wiring instruction Clear title requirements Prepare loan packages for return to lender Prepare simple cash and seller carryback pre-audits Assist branch manager with administrative tasks as requested Open refinance orders Receive builder report, order survey, contact the lender, obtain hazard insurance, enter basic order information on automated system, obtain HOA information, schedule and coordinate times for closings Prepare copies for disbursement and closing transmittals Assist Closer/Escrow Officer with final policy disbursement, as directed Monitor termite inspection requests and other required inspection information On a limited basis, answer Customers’ questions and/or telephone calls concerning the administrative process of the parties’ transactions; and answer real estate agents’ questions and/or telephone calls concerning the status of their pending files Cancel files according to office procedure In addition to the above duties, the escrow assistant may have post closing job responsibilities: Assist with pre-closing files: Assure that all information is accurate and matches the original Purchase Contract, e.g. zip codes, property address, spelling of names, marital status of buyers, reading Surveys for encroachments, if any, etc. Prepare and ship closing packages: Assure that each package is complete and properly signed by all parties. Prepare documents for recording in different Counties: Assure that documents sent for recording fulfill not only the Recording Regulations, but also the Lenders'. Prepare both Loan and Owners' Policies and mail them out Prepare endorsements to Policy, when applicable. Responsible for whereabouts of closing files Assist Branch Manager with administrative tasks. Keep checkbook for Fee account and maintain control of the mailing stamps machine. Customer Service - Take calls from lenders, buyers, attorneys, realtors, insurance companies and others are handled on a daily basis. Qualifications Education and/or Experience Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo Job: Financial Services Primary Location: Florida-Jacksonville Organization: Title Schedule: Full-time Job Posting: Mar 4, 2026, 3:58:48 PM
Posted 4 weeks
Account Manager – State Farm Agent Team Member
State Farm - Saint Augustine, FL 32080
Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency is built around growth, opportunity, and a team-first culture where people genuinely enjoy coming to work. We operate in a consistent growth mode, creating opportunities within our book of business while maintaining a fun, supportive environment that values collaboration, learning, and shared success. Our team typically ranges between 10-15 team members, allowing us to stay connected while continuing to grow. I bring 35 years of experience with State Farm, including 27 years as an agent, along with prior experience in claims and real estate. That background has shaped how I lead: by investing in people and helping them build confidence and long-term careers. Our office is located in St. Augustine, one of the fastest-growing areas in the country, and we use modern technology and forward-thinking training to support our team’s development. Team members are cross-trained and supported as they grow into areas like sales, retention, account management, or marketing, with opportunities to specialize over time. Our culture is friendly and laid-back, but we work hard. We're a close-knit “work family” that laughs often, supports one another, and takes pride in achieving goals together. For our team, we offer a 401k, health benefits, and a strong focus on work-life balance, because we believe people do their best work when life outside the office is respected too. We’re looking for outgoing, genuine people who enjoy helping others—because skills can be taught, but attitude and heart matter most here. ROLE DESCRIPTION: As an Account Manager for Perry Unwalla - State Farm Agent, you play a key role in both customer satisfaction and team development. This position combines the responsibilities of an office sales manager and account manager. You’ll be responsible for overseeing day-to-day operations, coaching and mentoring the sales team, and contributing directly to agency growth by fostering meaningful client relationships. You will lead by example, supporting team performance, refining workflows, and helping ensure that each team member has the tools and guidance they need to succeed. This is a great opportunity for someone with a passion for leadership and a strong background in sales. RESPONSIBILITIES: Support, coach, and mentor sales team members to achieve performance goals. Oversee office operations to maintain a productive and organized environment. Develop and maintain customer relationships to drive retention and growth. Conduct policy reviews and make strategic product recommendations to customers. Handle complex customer concerns and ensure timely resolution. Leverage your understanding of insurance products to assist team members in closing sales and meeting agency targets. QUALIFICATIONS: Prior management or leadership experience preferred. Strong interpersonal and communication skills. Background in insurance sales, customer service, or account management is ideal. Proven ability to meet or exceed sales goals. Comfortable engaging in sales conversations and coaching others to do the same.
Posted 4 weeks
Duck Creek Policy & Claims Functional Lead, Manager
PwC - Jacksonville, FL
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the P&C Operations team you manage system implementation and/or upgrade projects related to Duck Creek Policy, Claims and related technologies. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for project success and maintaining rigorous standards, while leveraging team strengths and managing performance to deliver on client expectations. Responsibilities - Manage system implementation and/or upgrade projects related to Duck Creek Policy, Claims and related technologies - Lead teams and manage client accounts - Focus on strategic planning and mentoring junior staff - Assure project success and maintain exceptional standards - Leverage team strengths to meet client service expectations - Manage performance to deliver on client expectations - Cultivate meaningful client relationships - Assure adherence to project timelines and quality standards What You Must Have - Bachelor's Degree - 5 years of experience with at least 2 years in Duck Creek Policy, Claims experience What Sets You Apart - Education, certifications and/or experience in Duck Creek Policy, Claims preferred - Chartered Property & Casualty Underwriter (CPCU) preferred - Associate in Risk Management (ARM) preferred - Associate in Claims (AIC) preferred - Associate in Underwriting (AU) preferred - Associate in Reinsurance (ARe) preferred - Associate in Insurance (AINS) preferred - Business Analyst (CBAP) preferred - Competency in Business Analysis (CCBA) preferred The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
Posted 4 weeks
Patient Coordinator
Aspen Dental - Palatka, FL 32177
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives. Job Type: Full Time Salary: $17 - $19 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You’ll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Posted 4 weeks
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. - Jacksonville, FL 32222
Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments Assist in appointment confirmations and patient outreach in partnership with Doctor availability Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) Collaborate with doctor(s) and team members to provide seamless patient experience About You Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff Flexible, nimble and agile mindset with the ability to wear multiple hats Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Computer Savvy with excellent oral and written communication skills Professional attitude and ability to problem solve and respond to patient service requests Growth With Us Grow and develop your career through role specific training programs Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
Posted 4 weeks
Equity Distribution Operations – ECM Sales Support – Associate
Deutsche Bank - Jacksonville, FL
Job Description: Job Title Equity Distribution Operations - ECM Sales Support Corporate Title Associate Location Jacksonville, FL Overview Deutsche Bank is a client-centric global universal bank leading change and innovation in the industry – championing integrity, sustainable performance and innovation with our clients, and redefining our culture and relationships with each other. We offer professionals and institutions access to our strong investment capabilities across all major asset classes and solutions aligned to growth trends. You will provide comprehensive support to our Equity Capital Market and Solutions business, which covers Equity Capital Markets, Equity Execution, and Convertibles & SPACs trading desks; these desks employ diverse execution strategies and handle a broad array of public and private equity and equity-linked products, including High Touch Single Stock Trading, Options, ETFs, IPOs, Buy-Backs, and various hedging activities across markets in the United States, Canada, and Europe. This middle office operations role oversees the full end-to-end lifecycle management of all equity execution bookings and positions for Deutsche Bank, with key responsibilities including trade capture, trade booking, raising new funds, fund allocation and confirmations, reconciliation and exception management, and settlement fail monitoring. The position requires regular interaction with institutional clients, exchanges, clearing houses, and broker-dealers to ensure all necessary information is obtained efficiently. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gift and volunteer programs What You’ll Do Process trades and client fund allocations promptly and accurately in firm systems Deliver client trade confirmations and ensure matching of trade economics and account instructions Reconcile internal position balances to open positions, exchange breaks, broker, and client breaks Maintain full control over end-to-end processes, emphasizing regulatory, risk, and control requirements Monitor and adapt to new industry initiatives or regulations impacting operational support Initiate escalation protocols and promptly communicate issues to all relevant stakeholders Skills You’ll Need Relevant experience in equity markets, trade support or related financial operations role working with Institutional clients and Broker-Dealers Strong understanding of various equity and derivative product lines (most notably primary and secondary equity markets) Flexible working hours (Require early/late logins) Knowledge of BPS, Know Your Customer (KYC), DTCC-Omgeo platforms, and DTC/NSCC clearing is preferred Proficiency in Microsoft Office, especially Excel Skills That Will Help You Excel Strong analytical skills and ability to multi-task in a high volume environment with a focus on providing quality “right-first-time” output Strong written and verbal communication skills Expectations It is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in Jacksonville, FL is $ 48,000 to $74,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration. Deutsche Bank Benefits At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more! Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email [email protected] . #LI-HYBRID We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .