Job Results
Financial Services
Posted 3 weeks
EHSQ Coordinator
Suddath - Jacksonville, FL 32218
Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching Weekly pay for hourly-paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays A tuition reimbursement plan where employees are encouraged to continue their education and development For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. SUMMARY This position is responsible for ensuring the operation’s compliance with company, regulatory and client quality and product delivery requirements. Serves as primary safety resource within assigned operations. Participates in and delivers safety-related information. Will act as the day-to-day contact for all initial/recurring training. EHS and QA and will participate in pertinent Corrective Action and root cause investigations for any safety, quality or security loss or exception. The coordinator will drive consistent safety and quality performance with each operational area they support, and safety processes and programs for continuous improvement across the primary functional areas. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitors and improves quality processes, ensuring compliance with customer, company, local, state, and federal requirements. Implements Company safety strategy, initiatives, and programs within the local operating environments. Provides data to support analyzing of industry trends to compare to internal metrics. Ensures compliance of environmental, health, and safety programs with applicable regulatory requirements. Conducts random inbound and outbound shipment inspections as part of the process confirmation check (PCC) or training objectives. Monitors the product claim prevention plans. Leads and participates in various audits as they relate to safety protocols and process improvements. Assists with scorecards and other safety and quality metrics for their operations and communicates trends with Operations teams. Performs safety walks and identifies warehouse hazards that need correcting. Prepares weekly facility records for supervisor review. Performs new staff safety onboarding and overview of all basic Quality/Safety expectations Conducts staff and process observations in accordance with the company improvement program. Investigates, tracks, and responds to customer complaints and requests for Corrective Action/Preventive Action Reports. Other duties as assigned. QUALIFICATONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor’s Degree in Occupational Health & Safety, Public Administration, Engineering, Logistics, or related field is strongly preferred. Minimum 1 year of experience working for in warehouse, distribution, manufacturing, or logistics setting is required. Equivalent combination of education and experience may be accepted. Experience in food safety knowledge as it relates warehouse requirements strongly preferred. Experience with C-TPAT requirements strongly preferred. Knowledge, Skills, and abilities: Strong knowledge of Microsoft Outlook, Word, Excel, and PowerPoint (requires frequent manipulation of spreadsheets in Excel). Proficient mathematical skills to apply concepts to practical situations and compute and interpret numerical data. Ability to learn and effectively use software applications. Ability to handle confidential information with discretion and exercise good judgment in dealing with sensitive information. Strong knowledge of legal requirements and standards around safety practices. Knowledge of OSHA general industry standards. Must possess a high level of reasoning ability and common sense to resolve complex problems and analyze data and information accurately. Ability to train personnel and work effectively in a team. Exemplary organization and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Strong analytical ability and high attention to detail. Ability to multi-task and manage time effectively in a changing environment. Excellent communication and interpersonal skills. Ability to sufficiently read, speak, and write on a professional level. Comfortable presenting to and communicating with a range of employees, managers, customers, regulatory inspectors and the general public. PHYSICAL/ENVIRONMENTAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Level: While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, see clearly and talk or hear. The employee must regularly lift and/or move up to 49 pounds unassisted. The employee must be able to carry and climb a ladder. Must be capable of standing and walking for extended periods. Must be able to twist, stoop, squat, reach above shoulder level and crouch on a frequent basis. Must be able to use hands and feet simultaneously and for repetitive movements. Working Conditions: Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining workspaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical. The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Posted 3 weeks
AP Specialist, Vendor Management
Fanatics - Jacksonville, FL
The Role The Accounts Payable Specialist, Vendor Management ensures accurate and consistent vendor records across all Fanatics businesses, supporting operational excellence and seamless Accounts Payable processes. The Specialist will provide vendor support in alignment with established policies and procedures, ensuring accuracy, timeliness, and efficiency in all activities. This role serves as a key liaison between Accounts Payable and internal and external stakeholders, fostering collaboration and issue resolution. The Specialist will also assist and occasionally lead various accounting, audit, and financial-related tasks that strengthen the overall effectiveness of the AP function. What You'll Do: Establish and maintain all new and existing vendor accounts, ensuring accuracy and compliance with company standards Collaborate with the Accounts Payable team and vendors to resolve vendor setup issues promptly Collect, review, and update vendor W-9 forms periodically in accordance with established procedures Support 1099 reporting and assist with related projects and year-end activities Manage vendor inquiries through the vendor help desk, ensuring questions and concerns are addressed efficiently Lead and assist the AP team in obtaining required documentation for internal and external audits. Adhere to and promote strong internal controls within vendor management and AP processes. Partner with key stakeholders to identify opportunities for process improvement, automation, and increased efficiency Perform administrative duties and support special projects as assigned Ensure all inquiries from internal business partners and external suppliers are handled accurately and in a timely manner Work cross-functionally with internal teams and external vendors to resolve invoice or payment discrepancies Support stakeholders with ad hoc analyses, reporting, and data requests Collaborate with business units to enhance reporting tools and AP processes Generate and deliver AP reports and insights to business partners as requested What We're Looking For: Four-year degree in Accounting or Finance preferred or 3+ years of relevant experience Oracle Cloud (ERP, EPM) experience a plus Strong organization and analytical skills required. Strong working knowledge of accounting practices and principles Ability to handle multiple tasks and stringent deadlines within a fast-paced environment is a must Ability to organize and prioritize Work independently to resolve issues with little assistance Must have excellent communication skills - verbal and written Ability to effectively work with multiple departments, at all levels of the organization Must be proficient in Microsoft Excel - experience in Pivot Tables and VLookups are a plus Strong attention to detail Candidate must be in-office 4 days per week Achieving our goals requires strong collaboration and partnership between our teams and our internal stakeholders. To best support this, the person who accepts this role is expected to be on site, in office four days per week. To provide our employees with flexibility, we offer a unique benefit where employees at Fanatics' corporate entity can work remotely for up to four weeks per year, which can be taken in daily or weekly increments. In NYC, the hourly range for this position is $27 to $33, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.
Posted 3 weeks
Front Desk Agent
Margaritaville - Jacksonville Beach, FL 32250
*Overview* Join our dynamic hospitality team as a Front Desk Agent, where your energy and enthusiasm will create memorable experiences for our guests from the moment they arrive. In this vibrant role, you’ll be the welcoming face of our hotel, ensuring smooth check-ins, providing exceptional guest services, and maintaining a lively, positive atmosphere. Your multitasking skills and hospitality expertise will be key to delivering top-tier guest relations and supporting the overall success of our resort. This paid position offers an exciting opportunity to develop your hotel management skills while making every guest feel valued and at home. *Duties* * Greet guests warmly with a friendly, energetic attitude, setting the tone for their stay * Manage check-in and check-out processes efficiently using multi-line phone systems and hotel management software * Provide detailed information about hotel amenities, local attractions, and dining options to enhance guest experiences * Handle guest inquiries and resolve issues promptly with excellent customer service and phone etiquette * Coordinate reservations, cancellations, and special requests to ensure guest satisfaction * Maintain accurate records of guest information, billing details, and room assignments * Support night audit procedures by reconciling accounts and preparing reports to ensure financial accuracy * Foster positive guest relations through personalized service and attentive communication *Experience* * Previous experience in hospitality management or front desk operations within a hotel or resort environment preferred * Bilingual or multilingual skills highly desirable to assist diverse guests effectively * Strong knowledge of hotel management systems and multi-line phone systems required * Proven ability to deliver exceptional customer service in fast-paced settings * Familiarity with guest services, guest relations, and hospitality best practices essential * Experience with night audit procedures is a plus but not mandatory * Excellent communication skills with a professional demeanor and strong phone etiquette Embark on a rewarding career where your hospitality talents shine! We’re dedicated to supporting your growth in the hotel industry by fostering a lively work environment that values your contributions. Join us to deliver unforgettable guest experiences while developing your expertise in hotel management! Job Type: Full-time Pay: $16.00 - $16.50 per hour Benefits: * Dental insurance * Employee discount * Health insurance * Paid time off Work Location: In person
Posted 3 weeks
Manager, Production Operations
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role As a Production Support Manager, your day begins with a daily turnover meeting, where you immediately connect with your team to review the previous night’s processing cycle and discuss any incidents that occurred. These meetings focus on identifying root causes and exploring opportunities to prevent recurring issues, fostering a culture of continuous improvement. You play a key role in client-facing communications, often joining bridge calls to provide real-time updates on issue resolution and progress toward restoring business-as-usual operations. As one of the primary interfaces between the client and internal teams, you ensure transparency and responsiveness. Collaboration is central to the role—you regularly escalate issues to Application Teams and Senior Management, following established protocols to drive resolution. You also participate in client meetings to coordinate break-fix efforts, prioritize outstanding issues, and align on delivery timelines. Throughout the shift, you maintain ongoing availability to support your team, offering guidance, removing roadblocks, and ensuring that service levels are met. Schedule: Monday - Friday 7:30am to 4:30 pm About the team: The Production Support Manager will consistently work with Engineers (Programmers) addressing incidents from our client. They will also be working closely with our client’s Operations team, Core Banking team, and Lines of Businesses. This team is Level 2 support for our client putting them on the front line to all mainframe related issues. What you will be doing: Incident Management Client Relationship and Communication Leadership and Support Prioritization & Planning Collaboration & Escalation What you bring: Clear, calm, and professional communication during high-pressure situations. Balancing urgent issues with strategic initiatives and client commitments. Leadership- Supporting team growth through mentoring and feedback. Experience – Production Support Experience – Leadership roles Required work hours: M – F 7:30am – 4:30pm Overtime required: as needed with oncall requirements Weekends required: as needed with oncall requirements Travel percentage for this role: 0 Added Bonus if you have: Operations background Project Management What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 3 weeks
Engineer Lead, Site Reliability
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? NOTE: This position is hybrid (3 days onsite) in our FIS Office locations in Jacksonville (FL), Milwaukee (WI), & Atlanta (GA). About the Team: The team implements and supports Treasury and Payment solutions in Public Cloud environments (AWS/Azure), focus is around platform delivery and operational support using SRE principles What you will be doing: Build software solutions and systems to manage platform infrastructure and applications. Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Improve reliability, quality, and time-to-market of our suite of software solutions. Build monitoring that alerts on symptoms rather than on outages. Run the production environment by monitoring availability and taking a holistic view of system health. Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve. Provide primary operational support and engineering for multiple large, distributed software applications. Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding. Create sustainable systems and services through automation and uplifts. Balance feature development speed and reliability with well-defined service level objectives. Partner with stakeholders to design and deliver a reliable, scalable, secure, and performant platform. Stay current on technical trends to suggest innovative tools and approaches to problems. A proactive approach to spotting problems, areas for improvement, and performance bottlenecks. Identify and resolve problems promptly to meet and improve service levels and standards. What you will need: 5+ years of experience in IT operations, infrastructure management, or related technical roles. Public Cloud (AWS) – Hands-on experience with AWS services for infrastructure and application hosting. Infrastructure as Code (Terraform) – Strong experience in writing and managing Terraform scripts for provisioning cloud resources. Containerization & Orchestration – Kubernetes (EKS) deployment and management experience. Observability & Monitoring – Proficiency with tools like CloudWatch, Grafana, Prometheus, and Splunk for monitoring and alerting. Scripting & Automation – Ability to automate tasks using Python, PowerShell, and Bash. Operating Systems – Solid experience with Windows and Linux environments. DevOps & CI/CD – Working knowledge of DevOps practices and CI/CD pipelines (e.g., Jenkins, GitHub Actions, or similar). IT Operations & Support – Strong troubleshooting skills for production environments, including application and system components. Problem Analysis & Resolution – Skilled in diagnosing and resolving failures in applications and infrastructure. Documentation & Communication – Ability to create technical documentation and communicate effectively with technical and non-technical stakeholders. Excellent Soft Skills – Analytical, decision-making, problem-solving, time management, and customer service skills. Added bonus if you have: ServiceNow – Experience using ServiceNow for ticket and incident management. Harness.io – Familiarity with Harness.io for CI/CD deployments. Azure Cloud – Exposure to Microsoft Azure services. Certifications – AWS or Azure certifications. Serverless Computing – AWS Lambda experience. Database Knowledge – PostgreSQL administration or development experience. Domain Knowledge – Understanding of Capital Markets and financial services industry. Event Correlation & Analysis Tools – Experience with IT event correlation and analysis software. Disaster Recovery/Business Continuity – Familiarity with DR/BC planning and support. Leadership & Mentoring – Ability to guide junior technical staff and act as a mentor. What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits NOTE: This position is hybrid (3 days onsite) in our FIS Office locations in Jacksonville (FL), Milwaukee (WI), & Atlanta (GA). Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 3 weeks
Engineer Sr. Lead, Software (SRE)
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? NOTE: This position is hybrid (3 days onsite) in our FIS Office locations in Jacksonville (FL), Milwaukee (WI), & Atlanta (GA). About the Team: Our team is dedicated to supporting SRE functions within the CTO organization, with a strong focus on driving innovation and facilitating growth across Banking Solutions, Payments, and Capital Markets. We work collaboratively to modernize technology infrastructure and ensure reliability, scalability, and performance for mission-critical applications. What you will be doing: Designing and maintaining monitoring solutions to track infrastructure, application performance, and user experience. Implementing automation tools and processes to streamline operations, scale infrastructure, and support seamless application deployments. Ensuring high levels of reliability, availability, and performance, minimizing downtime, and optimizing system response times. Leading incident response efforts, including identification, triage, resolution, and conducting post-incident analysis. Collaborating closely with cross-functional teams, including development, QA, DevOps, and product management, to align on reliability objectives and incident response processes. Demonstrate a proactive, self-driven approach to managing tasks and overcoming challenges without constant supervision. Exhibit a strong, positive attitude and adaptability to fast-changing environments and project scopes. Bring extensive, hands-on experience working with Open Systems and native cloud platforms. Play an active role in migrating integrated, large-scale systems to the cloud—understanding technical dependencies and business impacts. Analyze and map application flows, identifying opportunities for optimization and automation. Take ownership in driving initiatives to completion by collaborating with cross-functional teams and stakeholders. Apply critical thinking to troubleshoot migration issues and devise effective solutions quickly. Prioritize continuous learning to stay updated with the latest advancements in cloud technologies and integration practices. Communicate complex technical concepts clearly to both technical and non-technical team members. Foster a culture of accountability, knowledge sharing, and innovation within the team. What you will need: Strong proficiency in development technologies, architectures, and platforms, including web and API. Extensive experience with cloud platforms such as AWS, Azure, or Google Cloud, as well as infrastructure-as-code tools like Terraform. Knowledge and experience on Open Systems (Windows, RHEL, Oracle DB (RDBMS), Shell scripting, Java, C++ ,.NET , Splunk ) Knowledge of monitoring and logging frameworks, including Prometheus, Grafana, DataDog, Splunk, and ELK Stack. Demonstrated ability in incident management and conducting thorough post-mortem reviews. Solid troubleshooting skills for addressing complex technical issues and challenges. Added Bonus if you have: Experience with scripting languages (Python, Bash) and automation tools (Terraform, Ansible). Familiarity with CI/CD pipelines like Harness, Jenkins, GitLab CI/CD, or Azure DevOps. A proactive, ownership-driven approach to engineering and product outcomes. What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits NOTE: This position is hybrid (3 days onsite) in our FIS Office locations in Jacksonville (FL), Milwaukee (WI), & Atlanta (GA). Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 3 weeks
Patient Access Advocate, Full-time Overnights, UF Health Jacksonville
Intuitive Health - Jacksonville, FL
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Job Description Patient Access Advocate, Full-time Overnights, UF Health Jacksonville Shift: Wednesday,Thursday and Friday 7pm to 7am The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. Ability to multi-task is a must. The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing. The Patient Access Advocate will also perform visit closure activities including collecting payment, and any needed follow up activities required. The Patient Access Advocate provides the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors. Greet patients in a friendly, courteous and professional manner in both in person and over the phone. Check patients in and out. Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care. Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles. Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents. Creating and maintaining patient files. Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary. Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information. Confirm all paperwork is filled out correctly. Make sure front desk, waiting room area and children’s play are always clean and presentable. Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters. Encourage a work environment that is friendly and respectful. Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs. Follow all HIPAA policies and procedures. Follow all company policies. Qualifications Minimum Typing Speed of 50wpm. Flexibility. Effective communication skills. Collaboration Skills. Patient/Client Focus. Technical Capacity. Basic knowledge in Microsoft Office Products (Word, Excel, Outlook) High school diploma or general education degree (GED) A minimum of 6 months of work experiences in healthcare setting or one year customer service background. Basic understanding of insurance preferred. Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred. Exceptional communication skills and customer service is required. Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information to patients and other employees in the organization. Basic math skills including the ability to add, subtract, multiply and divide. Ability to apply common sense to carry out detailed written or oral instructions. Ability to deal with problems in standardized situations. Ability to work independently, self-directed and work with individuals with diverse background. Analytical and problem solving skills. Ability to manage conflict and appropriately request the help of a supervisor when needed. Daily focus on attaining productivity standards. Attend Staff meetings and Huddles as required. Minimum of 1 year experience in medical office setting desired. Familiar with health insurance and insurance verification. Knowledge and skills regarding all general office equipment including telephones, photocopiers, scanners, credit card machine and fax. Must be computer literate (Word, Excel, Outlook). Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively. Exceptional communication skills and customer service is required. Solid work history. This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. Non-exempt. Incumbent will be scheduled based on operational need. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. PHYSICAL DEMANDS This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. WORK ENVIRONMENT This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. POSITION TYPE/EXPECTED HOURS OF WORK Non-exempt. Incumbent will be scheduled based on operational need. Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 3 weeks
Account Manager – Employee Benefits
MFB Financial - Saint Augustine, FL
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Summary: This is a full-time exempt position. Responsibilities include service and claims resolution, HR assistance, benefits administration support, implementation and contract review, communications, compliance expertise, and vendor accountability for performance standards. Along with Client Management staff, Account Manager has documentation responsibilities to include maintaining Salesforce service cases, updating checklists and client files, and communicating to clients regularly on outstanding issues. Essential Core Duties and Responsibilities Vendor Liaison for clients Responsible for maintaining outstanding checklists and renewal timelines Problem-resolution for ongoing or escalated issues Responsible for running carrier reports where applicable, or ordering monthly reporting directly from the carrier Responsible for negotiating with vendors to provide competitive quotes. Provide contract review, comparisons and recommendations for renewals by established deadlines Proactive customer service and HR support Maintain internal files and databases with all client data Implementation and compliance support Proficient in completing fully insured NFP renewal package Assist and organize the onboarding process for all new business cases and new business lines on designated accounts Experienced in Voluntary Benefits, Work Site Products and Enrollment/Eligibility Options for Clients to include Benefits Administration Systems Proficient in carrier alternatives, products and systems Attendance at internal meetings, planning sessions and NFP-Sponsored events Desired Skills: Exceptional written, oral, interpersonal communication skills Advanced MS Office skills, to include excel, word, power point Strong client development and relationship building skills Ability to work both independently and within a team environment Exceptional attention to detail and time management skills Strong aptitude for organization and prioritization Desire to work in a fast-paced environment with flexibility in duties and responsibilities Qualifications: 5 years’ experience in Employee Benefits Administration. Bachelor's degree preferred. Health & Life Insurance License Hybrid role. Will work a minimum of 2 days per week in office. What We Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $41,000 – $80,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer.
Posted 3 weeks
Dental Office Assistant – Business Assistant
Heartland Dental - Saint Augustine, FL 32086
Business Assistant Join the Front Desk Team at Dental Care at Treaty Oaks! Dental Care at Treaty Oaks is looking for a friendly, organized, and customer‑focused Dental Receptionist to become an important part of our growing practice. This full‑time, Monday–Friday role is perfect for someone who enjoys helping patients feel comfortable and supported from the moment they walk through the door. Strong customer service skills are essential, and while previous dental or medical experience is a plus, we’re happy to provide training for the right person. If you’re upbeat, dependable, and excited to grow in a welcoming environment, we’d love to meet you. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Posted 3 weeks
Surgical Coordinator – Ophthalmology
Florida Eye Specialists - Ponte Vedra, FL 32081
*About us:* Florida Eye Specialists is a top provider in eye care for the greater Jacksonville area and is the preferred provider for the Jacksonville Jaguars! There are several locations in and around Jacksonville and we are growing every day! The physicians and staff of Florida Eye Specialists are united by a common passion for excellence in eye care. All our doctors have dedicated numerous years of medical school, residency, fellowship and post-fellowship training to eye-disease research and education. *Benefits:* After successful completion of a 90-day probationary period, Full Time employees will be eligible for the following benefits: * Paid Time Off & Paid Holidays * Medical, Dental & Vision * STD & LTD * 401k & Profit Sharing (After 1 year) *Job Summary:* The Surgical Coordinator is committed to guiding the patient through the surgical process in a warm and comforting manner. They support the patient journey throughout the surgical process, from education, scheduling surgical and pre/post-operative visits, and assisting the patients while preparing for surgical treatments. Home location will be at one of our Jacksonville clinics. Surgical Coordinators travel with the physician and you will be asked to go to follow the physician to other locations. *Duties include, but are not limited to:* * Maintain surgical schedules for surgeons * Maintain a working knowledge of all surgery procedures * Communicates with patients * Arranges for testing and takes measurements * Schedules pre & post op visits * Collects all payments due to include, copays, coinsurance, deductibles and upgrade options * Prepare charts for surgeons * Send Orders for all medications * Insurance Verification *Required Skills/Abilities:* * Excellent verbal and written communication skills * Ability to interact with patients and employees in a courteous, professional manner at all times * Excellent organizational skills and attention to detail * Ability to multi-task and function well in a high-paced and at times stressful environment * Comply with HIPPA confidentiality standards when accessing or communicating patient information Florida Eye Specialists is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. *Education and Experience:* * High School Diploma or equivalent *Physical Requirements:* * Prolonged periods of sitting at a desk, working on a computer * Repetitive hand movements (specifically keyboarding and writing) * Travel to other offices, including Surgery Center, as needed Job Type: Full-time Pay: $15.00 - $22.00 per hour Benefits: * 401(k) * AD&D insurance * Bereavement leave * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Opportunities for advancement * Paid jury duty * Paid time off * Parental leave * Pet insurance * Referral program * Retirement plan * Tuition reimbursement * Uniform allowance * Vision insurance Application Question(s): * Were you referred by a current employee? Education: * High school or equivalent (Required) Experience: * Medical terminology: 1 year (Preferred) * Ophthalmology: 1 year (Preferred) * Medical office: 1 year (Preferred) Ability to Relocate: * Ponte Vedra, FL 32081: Relocate before starting work (Required) Work Location: In person