Job Results
Transportation & Logistics
Posted 5 hours
Dispatcher – $19.00/hour
MV Transportation - Jacksonville, FL 32204
Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. Monitors radio, telephones and on-road provision of service for quality. Responsible for influencing positive employee morale and quality customer service. Monitors and completes driver sign-in and sign-out daily. May assign trips to drivers to assure adequate disbursement of trips between all assigned routes. Monitors daily system performance. Participates in analysis and review of operating performance. Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate. All other duties, as assigned. Qualifications: Talent Requirements: One (1) year previous Dispatcher experience preferred. Two (2) years of Customer Service experience is preferred. High School diploma or equivalent. Experience with Trapeze software. Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment. Demonstrate a high customer service commitment. Able to demonstrate professional phone manner. Knowledge of the service area is a plus. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
Posted 5 hours
FORKLIFT OPERATOR
48forty Solutions, LLC - Jacksonville, FL 32219
Overview: As a Forklift Operator, you’ll get to move pallets and other materials through the different areas of the warehouse, supporting production requirements in those areas, as well as loading and unloading customer trailers. Forklift Operators also get to wear many hats within the site! You may also sort pallets by hand and repair damaged wooden pallets by hand in some locations. This role is vital to the success of our Relogistics site! Hourly Pay: $16.00/hr. Shift(s): 4th Shift: Friday-Sunday 6:00pm-6:00am Location: Jacksonville, FL 32219 What You'll Do: Move sorted pallet stacks to appropriate staging area using Relogistics forklift equipment Forklifts must be operated with extreme care, adhering to company safety procedures at all times Hand-sorting wooden pallets, when required Repairing wooden pallets using a nail gun, when required Maintain a clean & safe working environment What You'll Need: High School Diploma or GED Forklift certification preferred 1-3 years of forklift experience Previous experience in a warehouse, logistics, lumber, carpentry, lumber, welding, roofing, and/or construction is strongly preferred Willingness to work in a labor intensive environment Ability to communicate effectively Willing to work overtime as needed What We Offer: Competitive Pay, Holiday Pay, and Daily Pay – Access to your earned wages before payday! Referral Bonuses Long-Term Career Advancement Paid Time Off Medical, Dental, Vision, Basic Life, AD&D, and Short-Term & Long-Term Disability insurance for Eligible Full Time Employees 401(k) Retirement Plan Great Team Environment What It's Like: Relogistics is part of the largest pallet management services company in North America! We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. We are truly Pallet Management Made Simple, our workforce is the heart and soul of our business, and we’re looking for our next Forklift Operator to join our team! The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Ability to work in extreme conditions to include, but not limited to, elements, heat, cold, and air particulate Repetitively adjust body position to bend, stoop, walk, turn, pivot, and sit in a forklift for entire shifts of varying lengths The noise level in the work environment is dependent on location Personal Protective Equipment (PPE) is required (eye protection, ear protection is mandatory at several locations, safety shoes) Specific vision abilities required by this job include, close vision, distance vision and color vision May be required to lift pallets by hand, each weighing between 50 lbs. to 75 lbs Relogistics is an equal opportunity employer. Pay Range: USD $16.00 - USD $16.00 /Hr.
Posted 1 day
Senior Account Manager- Commercial Insurance (Transportation)
Insurance Office of America - Palm Coast, FL 32135
Job Description: Title: Senior Account Manager - Commercial Lines Work Mode: Remote, Eastern or Central Time Zones only | Location/Supporting: St Petersburg, FL | Book Focus: Transportation Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. Key Responsibilities: Technical Competence: Maintain a high degree of technical competence and industry expertise. Team Leadership: Direct daily activities and workflow of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of account management experience, or 7+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 90-100K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 day
Landfill Operations Manager
WM - Baldwin, FL
I. Job Summary Ensures the highest standards of environmental safety and operational excellence by effectively managing the day-to-day operations of the landfill. II. Essential Duties and Responsibilities Ensures smooth operation of landfill: ongoing construction, permitting, leachate/gas management. Minimizes operational costs while maximizing productivity and maintaining safety and environmental compliance. Continually works to reduce turnaround time for trucks in and out of site. Accurately tracks waste volume and weight. Acts as a liaison, where necessary, for community relationships. Actively monitors ongoing permitting issues. Complies with and ensures adherence to WM’s Mission to Zero standards and regulations to encourage safe and efficient operations. Meets all financial review dates and corporate directed programs in a timely fashion. Oversees personnel needs of the department including selecting, coaching, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions. Assists in the budget process as required. Ensures the cleanliness and maintenance of the physical property of the landfill through inspections and preventive maintenance programs with supervisors/employees. Conducts and/or attends and contributes to periodic safety meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency. Provides training and presentations as needed in a positive and professional manner. Updates and submits required reports in a timely manner. III. Qualifications A. Required Qualifications Bachelor's Degree (accredited), or in lieu of degree High School Diploma or GED (accredited) and four (4) years relevant work experience 7 years relevant work experience (in addition to education requirement). B. Preferred Qualifications IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.
Posted 1 day
Key Accounts Program Manager- Workers’ Compensation – Transportation
Insurance Office of America - Jacksonville Beach, FL 32233
Job Description: Title: Key Accounts Program Manager – Commercial Lines Work Mode: Remote, Florida Residents Only | Location/Supporting: Longwood, FL | Book Focus: Key Accounts, Large/Complex Commercial Risks Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts. This role ensures profitable growth through disciplined underwriting, strong carrier relationships, and alignment of program strategies with client and organizational objectives. The PM serves as a primary liaison between carriers, brokers, clients, and internal teams while driving performance, operational excellence, and long‑term account success. Key Responsibilities: Portfolio Strategy & Oversight: Direct underwriting and service strategy for key accounts, ensuring alignment with underwriting guidelines, authority levels, and client objectives. Profitability & Growth Management: Monitor portfolio performance, including revenue, retention, and profitability, using data‑driven analysis to guide strategic decisions. Risk Evaluation & Approval: Evaluate and approve complex, high‑exposure or large account risks, ensuring sound selection and pricing discipline. Loss & Performance Analysis: Track loss trends, claims activity, and portfloio metrics to identify opportunities for corrective action or optimization. Carrier Relationship Management: Maintain strong working relationships with carrier partners, ensuring compliance with authority agreements, underwriting standards, and service expectations. Program Design & Enhancement: Collaborate with internal and external stakeholders to optimize program structure, coverage design, and pricing strategies. Regulatory & Program Compliance: Ensure programs comply with regulatory requirements, contractual obligations, and internal policies. Audit & Reporting Management: Audit & Reporting Management: Oversee audits, carrier reviews, and reporting deliverables, ensuring accuracy, timeliness, and consistency. Broker & Client Engagement: Build strong relationships with brokers and key clients, providing strategic guidance and supporting long‑term account growth. Business Development Support: Provide technical underwriting and program expertise to support new business initiatives and expansion opportunities. Escalation Management: Serve as a subject matter expert for complex underwriting, service, or client issues requiring escalation. Team Leadership & Development: Lead and mentor underwriting and service staff supporting key accounts, fostering accountability and professional growth. Operational Alignment: Monitor workflows and service delivery, partnering with claims, loss control, and finance teams to ensure coordinated execution. Process Improvement & Systems Support: Identify and support enhancements to systems, reporting tools, and operational processes to drive efficiency and effectiveness. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: Bachelor’s degree in Business, Finance, Risk Management, or a related field, or equivalent industry experience 7+ years of workers’ compensation underwriting experience with strong technical depth 3+ years of leadership or management experience within a brokerage, MGA/MGU, or carrier environment Strong expertise in underwriting principles, risk evaluation, and pricing strategies for complex accounts Working knowledge of claims trends, loss drivers, and regulatory requirements Proven ability to manage client relationships and influence strategic outcomes Excellent communication, collaboration, and carrier relationship management skills Analytical, detail‑oriented leader with the ability to manage multiple priorities in a fast‑paced environment What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is 95-135K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 day
Key Accounts Program Manager- Workers’ Compensation – Transportation
Insurance Office of America - Atlantic Beach, FL 32233
Job Description: Title: Key Accounts Program Manager – Commercial Lines Work Mode: Remote, Florida Residents Only | Location/Supporting: Longwood, FL | Book Focus: Key Accounts, Large/Complex Commercial Risks Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts. This role ensures profitable growth through disciplined underwriting, strong carrier relationships, and alignment of program strategies with client and organizational objectives. The PM serves as a primary liaison between carriers, brokers, clients, and internal teams while driving performance, operational excellence, and long‑term account success. Key Responsibilities: Portfolio Strategy & Oversight: Direct underwriting and service strategy for key accounts, ensuring alignment with underwriting guidelines, authority levels, and client objectives. Profitability & Growth Management: Monitor portfolio performance, including revenue, retention, and profitability, using data‑driven analysis to guide strategic decisions. Risk Evaluation & Approval: Evaluate and approve complex, high‑exposure or large account risks, ensuring sound selection and pricing discipline. Loss & Performance Analysis: Track loss trends, claims activity, and portfloio metrics to identify opportunities for corrective action or optimization. Carrier Relationship Management: Maintain strong working relationships with carrier partners, ensuring compliance with authority agreements, underwriting standards, and service expectations. Program Design & Enhancement: Collaborate with internal and external stakeholders to optimize program structure, coverage design, and pricing strategies. Regulatory & Program Compliance: Ensure programs comply with regulatory requirements, contractual obligations, and internal policies. Audit & Reporting Management: Audit & Reporting Management: Oversee audits, carrier reviews, and reporting deliverables, ensuring accuracy, timeliness, and consistency. Broker & Client Engagement: Build strong relationships with brokers and key clients, providing strategic guidance and supporting long‑term account growth. Business Development Support: Provide technical underwriting and program expertise to support new business initiatives and expansion opportunities. Escalation Management: Serve as a subject matter expert for complex underwriting, service, or client issues requiring escalation. Team Leadership & Development: Lead and mentor underwriting and service staff supporting key accounts, fostering accountability and professional growth. Operational Alignment: Monitor workflows and service delivery, partnering with claims, loss control, and finance teams to ensure coordinated execution. Process Improvement & Systems Support: Identify and support enhancements to systems, reporting tools, and operational processes to drive efficiency and effectiveness. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: Bachelor’s degree in Business, Finance, Risk Management, or a related field, or equivalent industry experience 7+ years of workers’ compensation underwriting experience with strong technical depth 3+ years of leadership or management experience within a brokerage, MGA/MGU, or carrier environment Strong expertise in underwriting principles, risk evaluation, and pricing strategies for complex accounts Working knowledge of claims trends, loss drivers, and regulatory requirements Proven ability to manage client relationships and influence strategic outcomes Excellent communication, collaboration, and carrier relationship management skills Analytical, detail‑oriented leader with the ability to manage multiple priorities in a fast‑paced environment What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is 95-135K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 day
Key Accounts Program Manager- Workers’ Compensation – Transportation
Insurance Office of America - Green Cove Springs, FL 32043
Job Description: Title: Key Accounts Program Manager – Commercial Lines Work Mode: Remote, Florida Residents Only | Location/Supporting: Longwood, FL | Book Focus: Key Accounts, Large/Complex Commercial Risks Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts. This role ensures profitable growth through disciplined underwriting, strong carrier relationships, and alignment of program strategies with client and organizational objectives. The PM serves as a primary liaison between carriers, brokers, clients, and internal teams while driving performance, operational excellence, and long‑term account success. Key Responsibilities: Portfolio Strategy & Oversight: Direct underwriting and service strategy for key accounts, ensuring alignment with underwriting guidelines, authority levels, and client objectives. Profitability & Growth Management: Monitor portfolio performance, including revenue, retention, and profitability, using data‑driven analysis to guide strategic decisions. Risk Evaluation & Approval: Evaluate and approve complex, high‑exposure or large account risks, ensuring sound selection and pricing discipline. Loss & Performance Analysis: Track loss trends, claims activity, and portfloio metrics to identify opportunities for corrective action or optimization. Carrier Relationship Management: Maintain strong working relationships with carrier partners, ensuring compliance with authority agreements, underwriting standards, and service expectations. Program Design & Enhancement: Collaborate with internal and external stakeholders to optimize program structure, coverage design, and pricing strategies. Regulatory & Program Compliance: Ensure programs comply with regulatory requirements, contractual obligations, and internal policies. Audit & Reporting Management: Audit & Reporting Management: Oversee audits, carrier reviews, and reporting deliverables, ensuring accuracy, timeliness, and consistency. Broker & Client Engagement: Build strong relationships with brokers and key clients, providing strategic guidance and supporting long‑term account growth. Business Development Support: Provide technical underwriting and program expertise to support new business initiatives and expansion opportunities. Escalation Management: Serve as a subject matter expert for complex underwriting, service, or client issues requiring escalation. Team Leadership & Development: Lead and mentor underwriting and service staff supporting key accounts, fostering accountability and professional growth. Operational Alignment: Monitor workflows and service delivery, partnering with claims, loss control, and finance teams to ensure coordinated execution. Process Improvement & Systems Support: Identify and support enhancements to systems, reporting tools, and operational processes to drive efficiency and effectiveness. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: Bachelor’s degree in Business, Finance, Risk Management, or a related field, or equivalent industry experience 7+ years of workers’ compensation underwriting experience with strong technical depth 3+ years of leadership or management experience within a brokerage, MGA/MGU, or carrier environment Strong expertise in underwriting principles, risk evaluation, and pricing strategies for complex accounts Working knowledge of claims trends, loss drivers, and regulatory requirements Proven ability to manage client relationships and influence strategic outcomes Excellent communication, collaboration, and carrier relationship management skills Analytical, detail‑oriented leader with the ability to manage multiple priorities in a fast‑paced environment What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is 95-135K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 day
Key Accounts Program Manager- Workers’ Compensation – Transportation
Insurance Office of America - Saint Augustine, FL 32084
Job Description: Title: Key Accounts Program Manager – Commercial Lines Work Mode: Remote, Florida Residents Only | Location/Supporting: Longwood, FL | Book Focus: Key Accounts, Large/Complex Commercial Risks Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts. This role ensures profitable growth through disciplined underwriting, strong carrier relationships, and alignment of program strategies with client and organizational objectives. The PM serves as a primary liaison between carriers, brokers, clients, and internal teams while driving performance, operational excellence, and long‑term account success. Key Responsibilities: Portfolio Strategy & Oversight: Direct underwriting and service strategy for key accounts, ensuring alignment with underwriting guidelines, authority levels, and client objectives. Profitability & Growth Management: Monitor portfolio performance, including revenue, retention, and profitability, using data‑driven analysis to guide strategic decisions. Risk Evaluation & Approval: Evaluate and approve complex, high‑exposure or large account risks, ensuring sound selection and pricing discipline. Loss & Performance Analysis: Track loss trends, claims activity, and portfloio metrics to identify opportunities for corrective action or optimization. Carrier Relationship Management: Maintain strong working relationships with carrier partners, ensuring compliance with authority agreements, underwriting standards, and service expectations. Program Design & Enhancement: Collaborate with internal and external stakeholders to optimize program structure, coverage design, and pricing strategies. Regulatory & Program Compliance: Ensure programs comply with regulatory requirements, contractual obligations, and internal policies. Audit & Reporting Management: Audit & Reporting Management: Oversee audits, carrier reviews, and reporting deliverables, ensuring accuracy, timeliness, and consistency. Broker & Client Engagement: Build strong relationships with brokers and key clients, providing strategic guidance and supporting long‑term account growth. Business Development Support: Provide technical underwriting and program expertise to support new business initiatives and expansion opportunities. Escalation Management: Serve as a subject matter expert for complex underwriting, service, or client issues requiring escalation. Team Leadership & Development: Lead and mentor underwriting and service staff supporting key accounts, fostering accountability and professional growth. Operational Alignment: Monitor workflows and service delivery, partnering with claims, loss control, and finance teams to ensure coordinated execution. Process Improvement & Systems Support: Identify and support enhancements to systems, reporting tools, and operational processes to drive efficiency and effectiveness. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: Bachelor’s degree in Business, Finance, Risk Management, or a related field, or equivalent industry experience 7+ years of workers’ compensation underwriting experience with strong technical depth 3+ years of leadership or management experience within a brokerage, MGA/MGU, or carrier environment Strong expertise in underwriting principles, risk evaluation, and pricing strategies for complex accounts Working knowledge of claims trends, loss drivers, and regulatory requirements Proven ability to manage client relationships and influence strategic outcomes Excellent communication, collaboration, and carrier relationship management skills Analytical, detail‑oriented leader with the ability to manage multiple priorities in a fast‑paced environment What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is 95-135K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 day
Key Accounts Program Manager- Workers’ Compensation – Transportation
Insurance Office of America - Palm Coast, FL 32135
Job Description: Title: Key Accounts Program Manager – Commercial Lines Work Mode: Remote, Florida Residents Only | Location/Supporting: Longwood, FL | Book Focus: Key Accounts, Large/Complex Commercial Risks Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts. This role ensures profitable growth through disciplined underwriting, strong carrier relationships, and alignment of program strategies with client and organizational objectives. The PM serves as a primary liaison between carriers, brokers, clients, and internal teams while driving performance, operational excellence, and long‑term account success. Key Responsibilities: Portfolio Strategy & Oversight: Direct underwriting and service strategy for key accounts, ensuring alignment with underwriting guidelines, authority levels, and client objectives. Profitability & Growth Management: Monitor portfolio performance, including revenue, retention, and profitability, using data‑driven analysis to guide strategic decisions. Risk Evaluation & Approval: Evaluate and approve complex, high‑exposure or large account risks, ensuring sound selection and pricing discipline. Loss & Performance Analysis: Track loss trends, claims activity, and portfloio metrics to identify opportunities for corrective action or optimization. Carrier Relationship Management: Maintain strong working relationships with carrier partners, ensuring compliance with authority agreements, underwriting standards, and service expectations. Program Design & Enhancement: Collaborate with internal and external stakeholders to optimize program structure, coverage design, and pricing strategies. Regulatory & Program Compliance: Ensure programs comply with regulatory requirements, contractual obligations, and internal policies. Audit & Reporting Management: Audit & Reporting Management: Oversee audits, carrier reviews, and reporting deliverables, ensuring accuracy, timeliness, and consistency. Broker & Client Engagement: Build strong relationships with brokers and key clients, providing strategic guidance and supporting long‑term account growth. Business Development Support: Provide technical underwriting and program expertise to support new business initiatives and expansion opportunities. Escalation Management: Serve as a subject matter expert for complex underwriting, service, or client issues requiring escalation. Team Leadership & Development: Lead and mentor underwriting and service staff supporting key accounts, fostering accountability and professional growth. Operational Alignment: Monitor workflows and service delivery, partnering with claims, loss control, and finance teams to ensure coordinated execution. Process Improvement & Systems Support: Identify and support enhancements to systems, reporting tools, and operational processes to drive efficiency and effectiveness. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: Bachelor’s degree in Business, Finance, Risk Management, or a related field, or equivalent industry experience 7+ years of workers’ compensation underwriting experience with strong technical depth 3+ years of leadership or management experience within a brokerage, MGA/MGU, or carrier environment Strong expertise in underwriting principles, risk evaluation, and pricing strategies for complex accounts Working knowledge of claims trends, loss drivers, and regulatory requirements Proven ability to manage client relationships and influence strategic outcomes Excellent communication, collaboration, and carrier relationship management skills Analytical, detail‑oriented leader with the ability to manage multiple priorities in a fast‑paced environment What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is 95-135K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 day
Key Accounts Program Manager- Workers’ Compensation – Transportation
Insurance Office of America - Palm Coast, FL 32135
Job Description: Title: Key Accounts Program Manager – Commercial Lines Work Mode: Remote, Florida Residents Only | Location/Supporting: Longwood, FL | Book Focus: Key Accounts, Large/Complex Commercial Risks Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts. This role ensures profitable growth through disciplined underwriting, strong carrier relationships, and alignment of program strategies with client and organizational objectives. The PM serves as a primary liaison between carriers, brokers, clients, and internal teams while driving performance, operational excellence, and long‑term account success. Key Responsibilities: Portfolio Strategy & Oversight: Direct underwriting and service strategy for key accounts, ensuring alignment with underwriting guidelines, authority levels, and client objectives. Profitability & Growth Management: Monitor portfolio performance, including revenue, retention, and profitability, using data‑driven analysis to guide strategic decisions. Risk Evaluation & Approval: Evaluate and approve complex, high‑exposure or large account risks, ensuring sound selection and pricing discipline. Loss & Performance Analysis: Track loss trends, claims activity, and portfloio metrics to identify opportunities for corrective action or optimization. Carrier Relationship Management: Maintain strong working relationships with carrier partners, ensuring compliance with authority agreements, underwriting standards, and service expectations. Program Design & Enhancement: Collaborate with internal and external stakeholders to optimize program structure, coverage design, and pricing strategies. Regulatory & Program Compliance: Ensure programs comply with regulatory requirements, contractual obligations, and internal policies. Audit & Reporting Management: Audit & Reporting Management: Oversee audits, carrier reviews, and reporting deliverables, ensuring accuracy, timeliness, and consistency. Broker & Client Engagement: Build strong relationships with brokers and key clients, providing strategic guidance and supporting long‑term account growth. Business Development Support: Provide technical underwriting and program expertise to support new business initiatives and expansion opportunities. Escalation Management: Serve as a subject matter expert for complex underwriting, service, or client issues requiring escalation. Team Leadership & Development: Lead and mentor underwriting and service staff supporting key accounts, fostering accountability and professional growth. Operational Alignment: Monitor workflows and service delivery, partnering with claims, loss control, and finance teams to ensure coordinated execution. Process Improvement & Systems Support: Identify and support enhancements to systems, reporting tools, and operational processes to drive efficiency and effectiveness. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: Bachelor’s degree in Business, Finance, Risk Management, or a related field, or equivalent industry experience 7+ years of workers’ compensation underwriting experience with strong technical depth 3+ years of leadership or management experience within a brokerage, MGA/MGU, or carrier environment Strong expertise in underwriting principles, risk evaluation, and pricing strategies for complex accounts Working knowledge of claims trends, loss drivers, and regulatory requirements Proven ability to manage client relationships and influence strategic outcomes Excellent communication, collaboration, and carrier relationship management skills Analytical, detail‑oriented leader with the ability to manage multiple priorities in a fast‑paced environment What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s). Salary Range The expected pay range for this position is 95-135K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.