Job Results
Financial Services
Posted 2 weeks
HR Technician External 04.15.2026
Duval County Public Schools - Jacksonville, FL 32207
Job Summary Advanced technical work at the lead worker level in the establishing, maintaining, and updating of human resources information, records, data, and automated systems. May schedule, assign, monitor, and review the work of others. This class lies above that of Human Resources Technician Assistant. Essential Functions 1. Reviews, researches, and processes a variety of human resources actions and advises schools, departments, and other Human Resources staff of recommended disposition or necessary action. 2. Responds to inquiries and provides information on human resources matters and issues such as multiple assignments, supplements, over/under payments, incentive pay, and step placement. 3. Establishes, maintains, and updates human resources files and associated records and systems, including interfacing with Budget, Payroll, Benefits, Pension and other related activities. 4. Audits human resources-related transactions, data, information, records and reports and takes appropriate action to correct errors in a timely manner. 5. Compiles data for development of and makes/creates recommendations, reports, and spreadsheets. 6. Provides technical guidance, assistance and training to other employees on human resources matters and issues. 7. Reviews and recommends revisions to human resources policies and procedures. 8. Enters human resources-related data to the District’s automated systems. 9. Prepares correspondence and reports. 10. May schedule, assign, monitor, and review the work of others. 11. Performs related duties as required. Probation: Six (6) months Qualifications Open Requirements: A five (5) -year combination of education, training, and/or experience in clerical /technical human resources work AND three (3) years of which must have included reviewing, researching, and processing human resources forms, records, files and requests OR establishing, auditing and maintaining personnel, payroll and/or leave records AND involved data entry to and the regular use of an automated human resource system. Human resource experience with SAP or comparable automated human resource systems for a large, complex organization preferred. Promotional Requirements: All permanent employees who have served for one (1) year in the class of Human Resources Technician Assistant may be automatically promoted to Human Resources Technician, upon recommendation* of the Assistant Superintendent of Human Resources. *Such recommendation shall be based on the individual employee’s demonstration of his/her ability to work independently with little to no supervision, efficiency in the performance of the essential functions of this class, and skill to accurately perform the more complex duties and responsibilities. Licensing: NA Knowledge, Skills, and Abilities Knowledge of laws, rules, regulations, policies, procedures, and guidelines governing the District’s human resources activities as well as job-related provisions of its collective bargaining agreements and pay plans Knowledge of the Duval County Public Schools’ organization and administration Knowledge of data-gathering techniques, methods, and procedures Strong oral, written, and interpersonal communication skills Strong skills in word processing and database software Strong skills in establishing and maintaining human resources records and files Strong skills in conducting audits of pay, leave and other human resources records and reports Strong skills in researching, analyzing, interpreting, and applying laws, rules, regulations, policies, procedures, and guidelines governing the District’s human resources activities as well as job-related provisions of its collective bargaining agreements and pay plans Strong addition, subtraction, multiplication, division, and percentage skills Strong skills in compiling statistical data Strong time management skills Strong prioritization skills Ability to interpret statistical data Ability to read, understand, and apply job-related information, materials, and instructions Ability to establish effective working relationships with and provide customer service to co-workers, administrators, other employees, and the general public
Posted 2 weeks
Account Technician External Unassembled – Federal Programs
Duval County Public Schools - Jacksonville, FL 32207
Job Summary Technical accounting work at the lead-worker level. Reviews, processes, and maintains accounting and/or fiscal records. This class lies above that of Account Clerk, Bookkeeper I, and/or Secretary/Bookkeeper. Inspects, reviews, and/or maintains a complex record system involving varied accounting and fiscal transactions, or of a less complex system involving a large number of transactions in compliance with established Duval County Public School System and/or divisional and departmental policies, rules and procedures. Essential Functions 1. Monitors and reviews the work of others and provides technical guidance and training to customers and other employees. 2. Researches and analyzes accounting and fiscal-related data. 3. Posts transactions to proper accounts. 4. Prepares and enters data to automated accounting systems. 5. Compiles and prepares fiscal reports and statements. 6. Reconciles, balances, and audits financial data and accounting records. 7. Receives funds, prepares deposits, and reconciles bank statements. 8. Composes correspondence. 9. Responds to inquiries from and communicates with teachers, principals, administrators, DTU and other unions, and other school District employees in order to resolve accounting-related problems and issues Probation: One (1) year Qualifications Open Requirements: A three (3) year combination of education, training and clerical/technical accounting or bookkeeping experience which includes the use of word processing and spreadsheet computer software applications. Successful completion of a high school, vocational/technical school or college-level Bookkeeping course may substitute for six months of the required experience. Three (3) semester hours of successfully completed college-level accounting course work may substitute for six (6) months of required accounting or bookkeeping experience. General Accounting I & II together may substitute for Principles of Accounting I and are together equivalent of one three-semester hour college-level accounting course. Promotional Requirements: All permanent employees of the unit in which the vacancy exists who have served for one (1) year or for a combination of one (1) year in the class(es) of Account Clerk, Bookkeeper I or Secretary/Bookkeeper, and who meet the open requirements may apply. Licensing: NA Knowledge, Skills, and Abilities Knowledge of techniques, methods, and procedures used in performing technical accounting functions Knowledge of techniques, methods, and procedures used in reviewing, monitoring, and training of employees performing clerical-accounting functions Knowledge of accounting principles, practices, procedures, methods, and theory Knowledge of School District budget policies, procedures, and cost centers Knowledge of laws, rules and policies governing leave, budgetary, fiscal and accounting books, records, and accounts Knowledge of the automated accounting systems used by the School District Strong mathematical skills in addition, subtraction, multiplication, and division Strong accounting and fiscal records maintenance skills Strong oral, written, and interpersonal skills Strong word processing, spreadsheet, database, and presentation software skills Ability to effectively manage time and prioritize work in the performance of assigned tasks Ability to organize and perform multiple tasks at the same time Ability to apply accounting knowledge to work assignments Ability to analyze and audit accounting, budgetary, and fiscal data Ability to read, comprehend, and apply job-related information, policies, rules, procedures Ability to prepare financial/accounting reports and statements Ability to review and monitor the work of others Ability to use word-processing, spreadsheet, and related software applications Ability to establish effective working relationships with fellow workers, administrators, and customers
Posted 2 weeks
Service Delivery Management Analyst Lead
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS? What you will be doing: • Develops strong working relationships with assigned clients and FIS resources. • Demonstrates financial management and revenue achievement of assigned territory through use of appropriate tools to track accounts receivable, calculate service level credits and billing. • Manages and communicates expectations internally and externally. • Manages the service component of the client relationship. • Conducts service value reviews. • Educates clients on various FIS processes and procedures assisting with awareness, navigation and self-help tools (note: this role is not responsible for opening up requests or being the direct point of contact for support or project related items. • Conducts regularly scheduled status calls with client to discuss important key service topics, to review projects in clients queue and to discuss available service offerings. • Acts as an escalation point between client and request desk. • Reviews variance reports and invoices, conducts periodic billing reviews, ensures credits, write-offs and payments are properly applied, works with assigned clients, managing director/relationship manager or billing team to resolve billing issues and at times functions as a collection agent. • Monitors monthly service level/availability management reports to identify possible trends in service level agreement (SLA) “misses” and contacts appropriate product area if “misses” fall within guidelines of a contractual penalty. • In the event of a contractual penalty, calculates and processes service level credits, informs billing team and notifies client on timing of credit receipt. • Provides oversight on commitment requests including setting up commitment in system, participating in project kickoffs to ensure understanding of project expectations and scope, ensures proper resources are assigned, monitors target dates and ensures billing is accurate and on time. • Identifies additional opportunities to provide more products, services or other resources to customer and refers to managing director/relationship manager. • May participate in business reviews to learn about clients’ strategic direction as well as gain a good understanding of the products and/or services FIS is offering. • Participates in client loyalty process by informing assigned clients of process, encouraging clients to respond to survey information in a timely manner, participating in follow-up discussions and developing action plans to address any negative comments. • Other related duties assigned as needed. What you bring: Bachelor’s degree in business or related field or the equivalent combination of education, training, or work experience. • Communicates ideas both verbally and in written form in a clear, concise, and professional manner • Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business • Ability to understand and apply concepts • Ability to handle projects commensurate with job expectations • Ability to analyze and solve problems using learned techniques and tools • Requires human relations, negotiation and documentation skills • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally • Flexibility, versatility, dependability What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern, international work environment and a dedicated and motivated team A competitive salary and benefits A work environment built on collaboration, flexibility, and respect Varied and challenging work to help you grow your technical skillset Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 2 weeks
Representative II, BPS Client & Product Onboarding
FIS - Jacksonville, FL 32202
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS? What you will be doing: Develop a strong understanding of client products and services through information‑gathering sessions to determine how FIS systems should be configured to meet client needs Gather, analyze, and assess client forms and data files using data analysis, product mapping, and client interviews Create detailed data maps and transaction workflow documentation that define how all data fields are converted and processed Share and refine data mapping documentation with programmers, clients, and internal stakeholders to ensure successful conversions Test customized software against client‑specific requirements and review conversion results, reports, balancing, and data loads with customers Obtain formal client acceptance of conversion results Examine client processes, forms, and reports to determine operational needs and document post‑conversion system usage Develop new procedures with clients as needed to ensure proper use of FIS software Validate conversion accuracy through testing, balancing, and report generation, including prior system‑to‑FIS balancing Coordinate and conduct conversion readiness reviews, guiding customers through test scripts, training validation, system setup, and reporting Customize FIS software using authoring tools, including modifying screens, data fields, forms, tables, and product sets Serve as a subject‑matter expert throughout the project, answering questions and guiding clients in system usage Conduct train‑the‑trainer sessions for internal and external customers Act as an on‑site resource during conversion, providing troubleshooting, training support, and issue resolution Review final conversion results with customers, obtain client sign‑off, and coordinate post‑conversion maintenance and issue resolution Perform other related duties as assigned **Experience with payroll integration What you bring: Bachelor’s degree in business or a related field, or an equivalent combination of education, training, and work experience Strong verbal and written communication skills Ability to understand, apply, and explain technical and business concepts Strong analytical, problem‑solving, and documentation skills High attention to detail, particularly in data mapping and validation activities Ability to translate client requirements into technical specifications Effective collaboration and relationship‑building skills with internal and external partners Ability to manage project responsibilities aligned with job expectations Flexibility, dependability, and adaptability in a fast‑paced environment What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern, international work environment and a dedicated and motivated team A competitive salary and benefits A work environment built on collaboration, flexibility, and respect Varied and challenging work to help you grow your technical skillset Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 2 weeks
Sales Representative – Payments
Global Payments - Jacksonville, FL 32202
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Outside Sales Executive, Payment Technology About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper. If you’re passionate about helping business owners thrive—and you love selling technology that transforms the way they run their operations—join our dynamic, growth-minded team. Together, we’ll shape the future of commerce. Job Summary As an Outside Sales Executive, Payment Technology, you’ll be on the front lines helping small and mid-sized merchants modernize how they run their business through Genius®, our industry-leading Point of Sale and payment platform. You’ll manage the full sales cycle—from prospecting and lead generation to running demos, negotiating, and closing deals. You’ll work closely with your District Manager and sales leadership for coaching and support while driving your own success in a fast-paced, high-reward environment. This is a role for driven, tech-savvy sales professionals who want to make an impact—selling real solutions that help local businesses simplify operations, improve customer experience, and grow revenue. What You’ll Do Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries. Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking. Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty. Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle. Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications. Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades. Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor. What You Bring Proven success in B2B sales, preferably in SaaS, fintech, or merchant services. Strong communication, presentation, and negotiation skills—comfortable selling both face-to-face and virtually. High energy, self-motivated, and competitive—driven to exceed targets. Professional presence and genuine ability to connect with business owners. Familiarity with the restaurant or retail industries is a plus. Valid driver’s license and ability to spend at least 75% of your time in the field. Minimum & Preferred Qualifications Must be 18 years or older. High school diploma or GED required; college degree preferred. Two or more years of relevant B2B sales experience. Must live within the geographic area of the posting. Compensation Annual On-Target Earnings (OTE): $100,000+ Base Salary: $40,000+ Residual Income: Keep earning monthly from the accounts you build. Bonuses: Monthly and quarterly incentives for surpassing quota and achieving stretch goals. Your total compensation depends on your performance, skills, and territory—your success is in your hands. Benefits Global Payments offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement programs, charitable gift matching, and more. Learn more at Global Payments Benefits. Our Culture At Global Payments, we stand against racism, intolerance, and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to inclusion, respect, and belonging drives everything we do. Global Payments is an Equal Opportunity Employer. Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. #LI-Hybrid Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
Posted 2 weeks
FRONT DESK – NIGHT AUDITOR
GATE Hospitality - Ponte Vedra Beach, FL 32082
Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team. We are seeking a detail-oriented Overnight Auditor to support the front office operations of a luxury beachfront resort. This role is essential to ensuring a seamless guest experience while maintaining accurate financial and operational reporting during overnight hours. The ideal candidate is professional, proactive, and takes pride in delivering exceptional service in a refined, high-end environment. Responsibilities Serve as an overnight ambassador of the resort, ensuring a welcoming and attentive experience for all guests Manage front desk operations during overnight hours, including guest check-ins, check-outs, and requests Perform nightly audit procedures, balancing and reconciling daily financial transactions Process guest payments in accordance with established resort standards Maintain accurate system records, reports, and file documentation Coordinate guest services including reservations, dining, transportation, and local recommendations Act as a liaison between guests and all resort departments to ensure timely and seamless service Respond promptly and professionally to guest inquiries, concerns, or service needs Support safety and security awareness during overnight operations Schedule 11:00 PM – 7:00 AM Weekends and holidays required Qualifications Previous front desk, hospitality, or accounting experience preferred Strong attention to detail and organizational skills Ability to work independently and handle overnight responsibilities with confidence Excellent communication and guest service skills Comfortable working with systems, reporting, and financial reconciliation Benefits Vacation, Holiday, and Sick Pay Medical, Dental, Vision, Life, STD, and LTD Insurance 401(k) At Ponte Vedra Inn & Club, we are committed to creating extraordinary experiences for our guests and a culture of belonging for our colleagues. If you are passionate about hospitality and take pride in precision and service, we invite you to apply and be part of our team. Equal Opportunity Employer Drug-Free Workplace
Posted 2 weeks
FRONT DESK – NIGHT AUDITOR
Ponte Vedra Inn & Club - Ponte Vedra Beach, FL 32082
Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team. We are seeking a detail-oriented Overnight Auditor to support the front office operations of a luxury beachfront resort. This role is essential to ensuring a seamless guest experience while maintaining accurate financial and operational reporting during overnight hours. The ideal candidate is professional, proactive, and takes pride in delivering exceptional service in a refined, high-end environment. Responsibilities Serve as an overnight ambassador of the resort, ensuring a welcoming and attentive experience for all guests Manage front desk operations during overnight hours, including guest check-ins, check-outs, and requests Perform nightly audit procedures, balancing and reconciling daily financial transactions Process guest payments in accordance with established resort standards Maintain accurate system records, reports, and file documentation Coordinate guest services including reservations, dining, transportation, and local recommendations Act as a liaison between guests and all resort departments to ensure timely and seamless service Respond promptly and professionally to guest inquiries, concerns, or service needs Support safety and security awareness during overnight operations Schedule 11:00 PM – 7:00 AM Weekends and holidays required Qualifications Previous front desk, hospitality, or accounting experience preferred Strong attention to detail and organizational skills Ability to work independently and handle overnight responsibilities with confidence Excellent communication and guest service skills Comfortable working with systems, reporting, and financial reconciliation Benefits Vacation, Holiday, and Sick Pay Medical, Dental, Vision, Life, STD, and LTD Insurance 401(k) At Ponte Vedra Inn & Club, we are committed to creating extraordinary experiences for our guests and a culture of belonging for our colleagues. If you are passionate about hospitality and take pride in precision and service, we invite you to apply and be part of our team. Equal Opportunity Employer Drug-Free Workplace
Posted 2 weeks
Transaction Management Ops Consultant
Bank of America - Jacksonville, FL 32256
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for independently processing complex transactions supporting the movement of account assets and other fulfillment processing. Key responsibilities include end-to-end ownership of issue resolution, working across multiple operations and product specialists, and ensuring procedures are clearly documented and up to date. Job expectations include supporting projects, initiatives and preparing executive-level reports and presentations. LOB Description: Team Lead For ADR Operations Team. This position will involve various settlement tasks that are used to process/settle multiple ADR/ORD conversions. Primary responsibility is overseeing the processing/settlement of ADR conversions across multiple different markets and platforms. There will be daily interaction via email and phone calls with clients, international settlement teams, trading desks, branch offices, and other internal Operation areas. Daily processing tasks include mitigation of firm and client risk/exposure by ensuring proper conversion bookings, consistent and clear client communication and proper prioritization around high value conversions. Associate will be responsible for learning and adhering to market rules and quickly grasp settlement responsibilities. Associate will be required to multi task in a high volume/value, fast paced environment all while meeting settlement needs. Responsibilities: Leads end-to-end resolution of complex client issues and inquiries, including research, escalation and approvals for items with high levels of monetary risk Drives execution of complex financial and non-financial client transactions• Supports process improvements, requirements, and initiatives across multiple stakeholders Performs quality assurance reviews, testing, and training to ensures high performance accuracy of performance metrics and quality standards Supports risk management and audit processes, including identification of issues, development of mitigation strategies, and exam preparation Reviews and updates written procedures to ensure accuracy Supports operational team projects and production of executive-level reports and presentations for senior management as needed Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner’s mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Required Qualifications: 2+ years related brokerage operations experience Strong PC and Microsoft skills particularly with Excel (V/X Lookups, pivot tables). Ability to escalate appropriately and obtain problem solving skills Solid oral & written communication skills Ability to independently manage small and medium sized projects Ability to multitask in a high volume/fast paced environment Ability to learn and understand different settlement functions and platforms. Desired Qualifications: Knowledge of trade lifecycle or stock market Strong motivation to succeed Understanding of Risk & Control issues Skills: Risk Management Written Communications Active Listening Attention to Detail Critical Thinking Oral Communications Problem Solving Adaptability Collaboration Prioritization Shift: 1st shift (United States of America) Hours Per Week: 40
Posted 2 weeks
Preboarding Operations Manager, Recruitment, Hybrid, Baptist Jacksonville
Baptist Health System, Inc. - Jacksonville, FL 32207
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Preboarding Operations Manager, Recruitment, Hybrid, Baptist Jacksonville The Preboarding Operations Manager leads the day-to-day operations of the onboarding function, ensuring a seamless, compliant, and high-quality experience for new hires, internal transfers, and stakeholders. This role provides leadership to the onboarding team, drives process improvement initiatives, and ensures adherence to organizational standards, regulatory requirements, and service expectations. In close partnership with Talent Acquisition, Human Resources, hiring leaders, and cross-functional teams, the Onboarding Operations Manager ensures timely pre-employment processing, clear communication, and a best-in-class transition from candidate to employee. Preboarding Operations Manager, Recruitment, Hybrid, Baptist Jacksonville Job Responsibilities: Operations Management Lead end-to-end onboarding operations, ensuring timely processing and readiness for all new hire start dates Develop, implement, and maintain standardized workflows, procedures, and service level expectations Monitor onboarding metrics, productivity, and service delivery to drive operational effectiveness Identify process gaps and implement continuous improvement strategies to enhance efficiency and candidate experience Collaborate with HR, Talent Acquisition, Employee Health, Payroll, and department leaders to coordinate onboarding activities Team Leadership & Development Lead, coach, and develop onboarding team members to support performance, engagement, and growth Establish clear performance expectations, service level agreements, and productivity benchmarks Oversee workflow distribution and capacity planning to ensure appropriate coverage Foster a culture of accountability, service excellence, and continuous improvement Compliance & Auditing Conduct regular audits to ensure onboarding documentation meets regulatory, accreditation, and organizational standards Ensure accuracy and completeness of employee records, licensure, certifications, and pre-employment requirements Maintain compliance with internal policies and state and federal regulations Implement corrective actions and training based on audit findings Stakeholder Collaboration Serve as a primary liaison between onboarding, leadership, and operational departments Provide guidance to hiring managers on onboarding requirements, timelines, and best practices Support organizational initiatives, system implementations, and process changes impacting onboarding Reporting & Strategic Support Track and analyze key performance metrics (e.g., time-to-start, onboarding cycle time, candidate satisfaction, error rates) Prepare operational reports and provide recommendations for strategic improvement Support workforce planning by identifying onboarding capacity needs and operational risks Candidate Experience Champion a positive, organized, and supportive onboarding experience Ensure proactive, clear communication throughout the onboarding journey Address escalations and resolve complex onboarding issues to ensure timely starts Monitor candidate engagement and satisfaction, identifying opportunities to enhance the experience and reduce onboarding friction Partner with Talent Acquisition and HR leadership to align onboarding practices with organizational values and employer brand Drive consistency to ensure a professional and welcoming experience for every new team member New Team Member Orientation & Integration Oversee the execution of new team member orientation to ensure an engaging and informative experience Ensure new hires are equipped with the tools, knowledge, and resources for a successful start Collaborate with HR and operational leaders to align orientation content with organizational priorities and compliance requirements Continuously evaluate and improve orientation effectiveness based on feedback and performance metrics Ensure consistency in orientation delivery across locations and departments Experience Requirements: Minimum of 3 years of progressive experience in onboarding, HR operations, talent acquisition operations, or a related function Minimum of 2 years of leadership or supervisory experience Experience managing high-volume, process-driven operations with multiple stakeholders Strong knowledge of onboarding processes, employment documentation, and regulatory compliance Proven ability to lead teams, manage performance, and drive accountability Strong process improvement and operational efficiency mindset Ability to analyze data and use insights to drive decision-making Excellent organizational and time management skills in a fast-paced environment Strong interpersonal and communication skills Ability to manage escalations and resolve complex issues effectively High attention to detail with a strong focus on accuracy and compliance Experience in a healthcare or highly regulated environment Experience supporting enterprise or multi-site organizations Experience designing or improving onboarding or employee transition programs Experience with applicant tracking systems or onboarding platforms required Workday experience preferred Proficiency in Microsoft Office (Excel, Word, Outlook) Education and Certification Requirements: Bachelor’s degree in human resources, business administration, healthcare administration, or related field SHRM-SCP preferred SPHR preferred Primary Location: Downtown - Howard Building
Posted 2 weeks
Regional Corporate Security Manager
VyStar Credit Union - Jacksonville, FL 32202
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Regional Corporate Security Manager ACCOUNTABILITY STATEMENT: The Regional Corporate Security Manager oversees and supervises organic and contract personnel engaged in carrying out protection of the physical environment. The position manages the manned security force and the day-today shift and maintenance operations within their assigned area of responsibility. ESSENTIAL JOB FUNCTIONS: Oversees the daily operation of the contract security team and provides direction as needed to ensure the sound execution of the site security contract and plan. Supervises Corporate Security Administrator(s) assigned to their region. Manages incidents ensuring swift resolution, minimal disruption, and identifying lessons to improve processes and responses continually. Builds partnerships with internal stakeholders to enable their work and to maintain a secure work environment. Develops relationships and serve as the site liaison to public safety agencies including, but not limited to; law enforcement, emergency medical responders, as well as local and state emergency management and homeland security. Partners with internal vested parties, including other Security Managers, Branch Operations, Call Center Operations, Security Operations Center, IT, and Cyber to understand and address their needs with security technology solutions. Acts as First Point of Contact for escalation of issues on Physical Security and responds accordingly. Oversees and manages the Security Department ticketing system to ensure the operations team is providing appropriate solutions within the required service level agreement. Manages and administers physical security operations at company offices in throughout assigned area of responsibility. Ensures compliance with all applicable policies, procedures, rules, and regulations. Identifies crime issues and develops effective responses. Ensures the creation and maintenance of contracted guard force Standard Operating Procedures (SOPs) and Post Orders. Ensures Global Security vendors, such as Guard Services Provider, Security Systems Integrator, and other vendors meet company standards and contractual requirements for accessing facilities. Generates and tracks key performance indicators (KPIs) for guard force operations and chosen vendor(s), including but not limited to: SLA performance, invoicing reliability, guard force incident response time, competence in training/real-world response, incident reporting accuracy, staffing levels, etc. Reviews and analyzes guard force KPIs and other physical security-related metrics to support continuous improvements and optimize physical security for the corporation and reduce operating costs. Liaises with contracted guard force Operations Manager(s) to professionalize, supervise and maintain all aspects of guard force operations including review of all training for the contracted guard force provided by company management. Assists and performs physical security audits and inspections of company owned or leased facilities and makes appropriate recommendations to improve the protection of assets. Works business units on physical security system health and maintenance, track system issues, apply updates, repairs, and ensure the system is running at its peak performance. Works quickly to address and remedy unanticipated faults within the Security Technology portfolio and ensure minimal system downtime. Ensures operational effectiveness of all security systems with updated monthly/weekly/daily audits of their performance. Troubleshoots security problems and assesses the need for external service. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job: Focus - Focus your full attention by carefully listening to and observing client or member. Connect - Consistently be friendly and approachable. Demonstrate your care. Understand - Listen empathetically and ask questions (70%/30% rule). Counsel - Recommend solutions based on your member’s needs and objectives. Advance - Ensure that member’s expectations were exceeded. Verify necessary follow-up actions. JOB QUALIFICATIONS Experience Minimum of seven years of experience appropriate for the knowledge and skills demanded by the position (e.g., armed forces security, military police, law enforcement, or private security preferred). Background consistent with the ability to obtain the necessary licenses as required by the position. Skills A solid understanding of the financial services industry and the laws and regulations that govern and/or impact the credit union is a plus. A high level of interpersonal skills and social sensitivity are required. The candidate comes into contact with employees on all levels of the organization. The candidate is a resource to the organization and must be an effective listener and communicator. The candidate must set the example in attitude, behavior, and work ethic. Demonstrates solid interpersonal skills, professional judgment, problem-solving skills, and an ability to handle and direct personnel in stressful situations. Demonstrates supervisory proficiency as it relates to performance monitoring, coaching, and performance review. Capable of interacting with executive staff, other company employees, clients, and vendors (as may be necessary for the completion of assigned duties). Demonstrates command of private security operations. Capable of evaluating a range of situations with minimal supervision to arrive at a proper solution. Possesses basic computer skills necessary for report writing, interdepartmental communication, and records management. Possesses and maintains a professional attitude and appearance. Demonstrates an ability to multitask, strong organizational, project management, and problem-solving skill. Proficiency with Windows-based operating systems. Basic to understanding of Physical Security Technology Systems and Software. Education Possess a bachelor’s degree in a relative field of study, maybe substituted on a 2:1basis with experience in Law Enforcement or Security Management. Professional Certification or ability to get attain certification within 1 yr. (PSP, CPP, BASA / FASA) DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 40 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources